Virgin Money Broker Lending Guide

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Virgin Money Broker Lending Guide
1
               Virgin Money Broker Lending Guide
    May 2020
Virgin Money Broker Lending Guide
Important Information
Information in this guide was prepared by Virgin Money (Australia) Pty Limited ABN 75 103 478

prospective borrowers or third parties without the prior written consent of Virgin Money
Australia.

Virgin Money (Australia) Pty Limited ABN 75 103 478 897 promotes and distributes the home
loans as the authorised credit representative of the credit provider, Bank of Queensland Limited

Policy and does not purport to be a complete statement of Summary of that policy. It must not

credit Assessment Criteria.

Whilst Virgin Money has taken due care in preparing this Guide no warranty is given in relation to
the accuracy of this document and neither it, nor any of its related bodies corporate, nor
employees, directors or other persons associated with these entities accept liability for any acts
or omissions in reliance on this guide.

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Virgin Money Broker Lending Guide
Who are we?
      You probably know the Virgin brand trusted globally
      and well-known for shaking things up and providing
      real alternatives when we think people deserve a fairer
      go.

      At the heart of our value proposition is:

        •   Placing our people, partners and customers first

        •   Rewarding genuine loyalty

        •   Being transparent

             passionate about helping people realise bigger
      possibilities through the delivery of beautifully simple
      and rewarding financial products, all backed by Virgin

      We focus on providing a rewarding proposition and
      great customer experience.

      Our home loans are supported by dedicated Virgin
      Money broker and customer support teams.

3
Virgin Money Broker Lending Guide
Key Features

                                        Weekly, fortnightly and monthly P&I repayments
                 Repayment              Monthly interest only repayments
                 Types                  1-5 year interest only terms available
                                        10 year interest only term available for investors

                                        Home Loan Companion Account
                 Interest
                                        100% offset capability on all variable rate loans
                 Offset
                                        100% offset also available on 1 year fixed rate term loans
                                        1-5 year fixed rate terms
                                        Up to $10k per annum in additional repayments during
                  Fixed                  fixed rate term accepted
                  Rates                 Loans up to 90% LVR revert to a discounted variable rate
                                         on expiry based on loan amount and LVR at loan
                                         approval.
                                        Free redraw (minimum amount $100) for variable loans
                                         only
                  Accessibility
                                        Online and mobile access to your home loan and
                                         companion account via our Virgin Money Hub.

    Refer to virginmoney.com.au/partners for full information and offer terms & conditions
4
Virgin Money Broker Lending Guide
Reward Me Home Loan                                     Key Fees
              Fee Type                                                     Amount
                                           $300 charged once per application at settlement, regardless
           Application Fee
                                           of the number of loans within that application.
             Monthly Fee                                 $10 per loan account (split) per month

           Settlement Fee                                                     $150

         First Valuation Fee                                                    $0

    Additional Valuation Fee/s
                                                                   Quoted on application
     (per additional security)

      Additional Security Fee                                   $150 per additional security

     Document Variation Fee                               $200 when change initiated by client

            Rate Lock Fee                                          0.15% of Loan Amount

                                                                            $250
       Construction Loan Fee
                                                                     (covers 4 drawings)
          For further information on applicable fees and charges refer to the product key fact
          sheet available at www.virginmoney.com.au/partners

5   Refer to virginmoney.com.au/partners for full information and offer terms & conditions
Applications
          Eligible Borrowers & Guarantors                                  Ineligible Borrowers
          -       Individuals aged 18 or over (all individuals             -       Strata Corporations
                  must be either an Australian citizen or a
                                                                           -       Company or Trust entities
                  permanent resident living and working in
                  Australia)                                               -       Non-residents
          -       Individuals who are PAYG employees                       -       Any individual considered unacceptable
                                                                                   under the prohibited and restricted
          -       Self employed individuals
                                                                                   industry appendix as defined by VMA
          -       Joint applicants where all debtors will
                                                                           -       Applicants solely reliant on a government
                  receive a benefit
                                                                                   pension or benefit Or reliant on non-
          -       Temporary Residents (eligibility requirements                    Australian income.
                  apply)

              Loan Interviews                                                  Validity Period for Approvals
              -     Brokers must conduct a face to face loan          90       -    Approvals remain valid for 90 days from
                    interview with all borrowers and                                date of approval
                    guarantors
                                                                               -    A new application will be required after
              -     Brokers must meet our Customer                                  the 90 day approval period
                    Identification requirements
              -     Retain on file all original documents
                    provided or signed by the borrowers

    Guarantees       All guarantees taken from personal customers must be limited to a specific amount, relating to
    the approved debt. Where the borrower and the security provider are not identical, a Guarantee is required
    from each security provider. All guarantors must obtain independent legal advice, and are recommended to
    always obtain Independent Financial Advice.

                                   For detailed information on documentation requirements refer
6                                             to the Virgin Money Broker Lending Guide
Lending Parameters
                         Purchase, Refinance, Construction or Debt Consolidation & Equity Release (Cash Out)

     Loan Purpose        Purposes involving cryptocurrency or refinance of small loan provider debts are
                         unacceptable.

                         Minimum $75,000 / No Maximum without LMI or up to $3M subject to LMI approval
                         Minimum Loan Split Amount $25,000
    Loan Amounts         Maximum total loan amount of $2.5M for interest only loans (total aggregate borrowings
                         on IO products).
                         Note: for Interest only lending the
                         fully detailed in application notes.
                         Above 90% LVR Genuine Savings is generally required.
                         Non-Gen savings can be considered if applications meet certain criteria:
Genuine Savings           Must be an owner occupied purchase
                          Repayments must be on a P&I basis
                          Security must be under 2.2 hectares

          Term           Maximum 30 years

                         Cross Collateralisation is at the discretion of Virgin Money Retail Credit and will be
         Cross
                         implemented in those instances where it is deemed appropriate in supporting the lending
    Collateralisation    transaction.

                        Important: Guide only -
7
Lending Parameters                          (Continued)

                                  Owner Occupied                                    Investment

              98% including LMI for purchases, and construction           80% maximum no LMI (criteria
              loans with genuine savings.                                          applies)
              Note: Location restrictions apply
                                                                       90% maximum LVR inclusive of
              90% + LMI capitalisation for purchase, refinance,        capitalisation (criteria applies)
              purchase of vacant land, and construction loans with
              non-genuine savings. Note: Location restrictions
              apply.                                                  Note: Maximum LVR for all Investment
    Maximum                                                           loans is 90%.
      LVR     Maximum LVR for interest only loans 80% inclusive
              of LMI.

              Note: LVR > 80% all Owner Occupied loans to be P&I
              All lending:

              • Where LVR is > 90% the NMS (Net Monthly Surplus) required is $200

              • All housing loans above base LVR 90% must be secured by properties located in Metro Plus,
                and category 1 locations. Refer VMA Security Location Guide.

                 Important: Guide only -
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Overview over Key Security Types & Parameters
                           Valuations required on all security properties (AVM, Desktops or Full Valuations depending on
         Valuations        security type and exposure)
                           • Standard minimum unit size 50sqm floor (excluding car space, and balconies)
     Minimum Unit Size     • 40-50sqm floor may be considered if located in VMA Security Location Guide, and be self
                             contained.

                           •   For 2-3 units VMA Security Location Guide, Category 1 and 2 locations only.
     2 to 6 established    •   For 4-6 units VMA Security Location Guide , Category 1 locations only.
    units in one complex   •   For 2-3 units, lower of 80% LVR or max LVR as stated in the policy. For 4-6 units, LVR is 65%.
                           •   Maximum of 6 units in one complex (strata title) or 6 units on one title (non strata title)

                           VMA Security Location Guide Categories 1, 2 & 3:      VMA Security Location Guide All other
                           • Max size 100 acres                                  Categories:
        Rural Zoned        • LMI required above 80% (property value to           • LMI required above 70% (property value to
         Properties          $750K) or 70% (properties valued > $750K)             $750K) or 60% (properties valued > $750K)
                           • Primary purpose is for use as a residence by
                             owner or tenant

       High Density        •   Units classed as high density as defined in the VMA Security Location Guide
          Units            •   LMI required above 80% LVR

                           Virgin Money currently does not accept the following types of security:
                           • Studio Apartments                                   •   Dual Key Apartments
                           • Student Accommodation                               •   Partially Constructed Dwellings
                           • Commercial / Industrial zoned                       •   Mobile / Temporary Homes
      Unacceptable         • Company Title                                       •   Any property within 50 metres of a high
      Security Types       • Serviced Apartments                                     voltage power lines, tower or electrical
                           • Term Deposits                                           substation.
                           • Purple title (WA) Moiety title (SA)                 •   Any property that is used primarily for
                           • Any property zoned/classified as primary                business purposes.
                             production.                                         •   Other criteria applies.

                                For detailed information on documentation requirements refer
9                                          to the Virgin Money Broker Lending Guide
Guarantee Lending
                         • Available for owner occupied purchases and investment purchases
                         • Refinancing of existing facilities with spousal guarantor security is subject to review &
     Mandatory for all     assessment by credit
       Guarantees        • Limited to a specific dollar value
                         • Independent legal advise must be sought
                         • All guarantors are recommended to always obtain Independent Financial Advice.

         Spousal         • Guarantor income available for servicing where guarantor is the spouse/partner of
        Guarantee          the borrower
                         • Full verification of income in line with validation policy

                         • Security Guarantee only
                         • Guarantor must be an immediate family member
                         • Application to be lodged as two separate loans:
                                     1. Customers names utilising the property being purchased as sole
                                     security
     Family Guarantee                2. Customers & Guarantor utilising the purchase property & guarantor
                                     security with guarantee limited to loan amount of second application.

                         • Servicing - Applicants to demonstrate serving on total debt
                                       Guarantors to demonstrate servicing on limited guarantee amount plus
                                       their existing commitments
                         • First mortgage only no second mortgages

                         • $10 per month per application
          Costs          • Additional Val fee & Security fee on second application

                                For detailed information on Lending Parameters refer
10                                   to the Virgin Money Broker Lending Guide
Construction Loans
                           •   Construction of residential property
                           •   Purchase vacant land & construction of residential property (house & land package)
     Loan Purpose
                           •   Property Improvements (including renovations)
                           •   Contracted Licensed builders only
                           • Maximum 98% including LMI capitalisation, Owner Occupied
                           • Maximum 90% LVR inclusive of LMI where non-genuine savings exist, Investment
     Maximum LVR
                           • Vacant Land 90% LVR inclusive of LMI
                           Note: Other lending criteria and maximum LVR criteria applies, refer to slide 7 & 8 above.
                           • Fixed Price Builders Contract (signed & dated) - the schedule of payments in the contract must
                             be in accordance with relevant state/territory laws and under standard contract terms by the
                             Housing Industry Association or Master Builders Association
                           • Copy of council approved plans and building specifications
     Documentation         • Copy of the builders registration./certification documentation
                           • Copy of the builders Insurance policy with
                             constructed
                           • Quotes of any work not included in the builders fixed price contract but may be needed for the
                             valuation e.g. Landscaping

                           Valuations are required at the following stages:
                           1. At initial stage prior to commencement of construction to confirm land value and construction
                              costings as if complete valuation
       Valuations          2. At practical completion (Final Inspection Report) prior to the final loan drawdown
                           3. Progress Inspection Reports will be required for:
                           • Construction of Multiple Dwellings or;
                           • A single residence where the total construction cost exceeds $1M

                           • First drawdown must occur within six month from disclosure date.
                           • Progress payments to be in line with State/Territory laws up to a maximum of 75% of the
       Progress
                             contract paid up to lock-up stage (80% in WA)
       Payments            • Borrowers contribution to be fully used before the first progress payment
                           • Final drawing must be within 18 months.

             Important: Guide only -
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             full credit assessment criteria.
Self        Employed Lending
      Applicants              Individual borrowers only (no trust/company borrowers)

     Self-Employed
                             Minimum 2 years self-employed
          Term
                          Self-employed income:
                          • Individual - last 2 years personal & business tax returns and Tax Assessment Notices, no more
                            than 18 months old
                          • Non Individual entities (including Partnerships) - last 2 years personal & business tax returns and
                            accountant prepared Profit & Loss and financial statements.
 Income Validation
                          • Tax status confirmed by Tax Portals and Integrated Client Account Portal for each self -
                            employed borrower and guarantor.
                          • Must be registered for GST

                          Note: Applicants with Self-Employed and PAYG Income to provide Accountant confirmation to
                          confirm self-employed entity trading and tax liabilities status.
                              Servicing is based on the lower of:
       Servicing                   •   Average net profit of last two years tax returns; or
                                   •   Net profit from the most recent tax return
                          Confirm the taxation status of the self-employed borrowers (personal and business) by either:
                          • A written confirmation from the self-
                            individual borrower names and/or entity names, taxation year, and status; or
                          • A copy of the business Income Tax Lodgement Status Portal and the Integrated Client Account
                            Portal; Income Tax Account Portal (companies only); or
     Validating Tax       • An Australian Tax Office receipt confirming the payment of an outstanding ATO notice .
         Status
                          Note:
                          - Where taxation payments are in arrears, application must be referred to your BDM for full review
                          and assessment.
                          - Tax Assessment Notice / Notice of Assessment (NOA) must be no more than 18 months old.

              Important: Guide only -
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              full credit assessment criteria.
Add backs for serviceability
 Only expenses which fall within the below categories are considered an allowable
 add back for serviceability purposes:

 •   Directors superannuation for amounts paid above the current legislative
     requirement (refer Serviceability Worksheet Guide)

 •   Depreciation of assets

 •   Interest expense
     Note: where interest expense is added back, there must be a corresponding liability included in the
     application, and addressed in the calculation of debt servicing; or If the liability relating to the interest

     confirmation held from the financier or the applicants accountant, that the debt is fully repaid or limit
     closed.

 •   Finance lease expense
     Note: where a lease expense is added back, the lease commitment must be included for the calculation of
     debt servicing)

 •   Extraordinary expenses;
     Note: explanation comments to be provided.

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           For further information download the serviceability calculator guide or contact your BDM
Unacceptable Add backs for serviceability
 Unacceptable add backs can include, but not limited to the following:

 •   Donations;

 •   Advertising expenses;

 •   Capital Losses;

 •   Bad and doubtful debts;

 •   Legal expenses;

 •   Start-up costs;

 •   Stock replacement or stock write offs;

 •   Business motor vehicle expenses;

 •   Club subscriptions / memberships;

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         For further information download the serviceability calculator guide or contact your BDM
15
     Income and Employment
Acceptable Primary Income Sources

                    Full time or permanent part time
                    • 100% of gross income.

                    2nd Part time
                    • 80% of a 2nd part-time position with a minimum of 6 months continuous service with the same
                      employer.

                    Casual
                    • 80% of gross income with a minimum of 6 months continuous service with the same employer.

                    PAYG Contractors
PAYG Salary and     • 100% of gross income is to be used when calculating serviceability
Wages (full time,   Note: Independent contractors are to be treated as self employed borrowers.
part time, casual
or contract)        PAYG income validation
                    • The most recent payslip being no older than 45 days prior to the application date
                    • Where bank statements are used to validate PAYG income, the latest statement cannot be older
                      than 45 days prior to the application date
                    Note: Applicants with Self-Employed and PAYG Income to provide Accountant confirmation to
                    confirm self-employed entity trading and tax liabilities status.

                    Professional Sports persons & Persons employed in the entertainment industry
                    • A complete copy of the executed employment contract; and
                    • Most recent Personal Tax Return or TAN, and
                    • Most recent payslip (no older than 45 days old from application date).
                    NOTE: Use the lower amount validated for serviceability.

                       Important: Guide only -
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Acceptable Primary Income Sources

                • 80% of gross rental income as validated for standard residential investment property.
                • 70% of gross income for all other investment property types. E.g. Commercial, All High Density,
Rental Income
                  Mining Town, Car Space, and Student Accommodation.
                • 100% of the nominated net rental figure for DHA Leaseback property.

                   Important: Guide only -

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Additional Sources of Income
                                80% if the payment is a regular and ongoing condition
                                100% (essential service industry only)

 Overtime, Shift               Note: Essential Services industry being Ambulance, Police, Fire Service, Medical
 allowance and                 Doctors, Medical Nursing, Defence, Corrective Services, Government Transport
 Penalties                     Service (trains, bus, watercraft), and major commercial aviation employees (major
                               domestic* and international airline staff only).
                               * Major 4 domestic passenger airlines are Qantas, Virgin Australia, Jetstar, Tiger
                               Airways only. Excludes any regional, private or charter airlines, or such services.

 Commission                    80%

 Permanent
 Government Pensions
                               100% of payments
 (i.e. Veteran Affairs,
 Disability or Old Age
                               Note: Single parent payments are not ongoing hence are not acceptable
 Pension)

 Family Allowance
 (Family Tax Benefit           100% of payments where the child is less than 11 years old
 Part A and Part B)

 Child Support                 100% where the child is less than 13 years old

                   Important: Guide only -
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                   discretion and full credit assessment criteria.
Additional Sources of Income
 Car Allowance                100% of car allowance

                              50% of site allowance, subject to:
 Site Allowance               -                                                                                     and
                              - has been earned over a minimum of two years consecutively.
 Investment Income
 (Interest or                 80% of gross income from the lower of the last 2 years tax returns
 dividends)

                              80% of the lowest bonus income earned in the last two years
 Bonus Income                 Note: It must be confirmed as a permanent ongoing condition of their employment and have
                              been earned over a minimum of two years consecutively.

                              100% of Maternity Leave Payment up to 80% LVR, (Employer paid or Government paid
 Maternity Leave
                              working parent payment) subject to no payment gap more than 60 days from end of
                              payment and resumption of employment income

                              The borrower on probation is allowable if:
                               Probation is with the same company that the applicant has been continuously engaged
 Probationary
                                with for a minimum of 12 months; or
 Employment
                               Their prior employment in the same occupation is greater than 2 years and no more than 4
                                months break in employment. Prior employment will be confirmed by phone

                  Important: Guide only -
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                  discretion and full credit assessment criteria.
Validating Income
Validating Income - Documentation Requirements

                             Either of the following documents must be obtained:
                                The 2 most recent electronically issued or paper payslips, which must be verified. The most
                                 recent payslip being no older than 45 days prior to the application date.
For PAYG Borrowers              3 consecutive months bank account statements prior to application date showing regular
                                 salary credits, with the name of the employer evident. If salary credits are not for the same
                                 amount, the average amount of these credits should be used for serviceability calculation.
                                The latest bank statements cannot be older than 45 days prior to the application date.

                             Obtain both of the following:
                              The two most recent electronically issued or paper payslips (the most recent payslip being no
                               older than 45 days prior to the application date); and
PAYG Contractors              Prior year Tax return or PAYG Summary confirming income is in line with current income and
                               industry.
                             Note: Where income utilised is > 20% higher than prior year tax return refer request to risk
                             assessment.

                             Obtain either the:
                             
                              and either:
                                   1. If more than 4 months of the financial year (1st November onwards), obtain the two
For Overtime, Shift                    most recent payslips showing overtime, with the average monthly income to be taken
Allowance or                           from the total YTD overtime OR
Penalties                          2. If less than 4 months of the financial year has occurred (i.e. prior to 1st November),
                                       obtain both: the two most recent payslips showing overtime, AND written evidence of
                                       the overtime paid in the prior financial year, by obtaining either
                                           - a letter from the employer; or
                                           - the last payslip for the prior financial year with the average monthly income to be
                                              taken from the total YTD overtime.

            Important: Guide only -
20

            full credit assessment criteria.
Validating Income - Documentation Requirements (Continued)

                           Obtain either the:
                            Letter from employer / employment contract, AND
For Commission
                            Written evidence of the commission received over the 6 months prior to the application date and
                             then annualised. Acceptable documents are either a letter from employer, or a payslip showing
                             commissions earned over the 6 month period.
For Self Funded             Net income as confirmed by last two annual funds statement (if confirmed as non taxable) or the
Retirees                     last 2 years tax returns.
                            Superannuation and/or investment statements showing current balance.

                            Where the borrower is employed by family or through a family owned or controlled business,
Family Employment            letters of employment or payslips must be supported by minimum last two pay deposits shown in
                             bank statements.

                            Valid Signed and dated confirmation letter from the employer containing employer name; and
For Maternity Leave
                             employee name, salary amount and proposed return to
Payment
                             work date.
For Self Managed            Last 2 years tax returns with the most recent being no more than 18 months old; and
Super Fund Retirees         Superannuation and/or investment statements showing the current balance
                            Statement of benefits (not more than 3 months old) issued by CentreLink; or
For Government
                             the Department of Veterans Affairs; or
Pensions
                            3 months current bank statements confirming receipt of CentreLink payments.
                            CentreLink Statement of benefits (not more than 3 months old) must be provided by the customer;
For Family Allowance
                             or
(Family Tax Benefit
                            3 months current bank statements confirming receipt of CentreLink payments.
Part A & Part B)
                           Note: Rent Assistance that forms part of the Family Tax Benefit Part A is unacceptable income.
For Child Support             A copy of the Maintenance Agreement registered with the child support agency; and
Payment                       the 3 most recent months current bank account statements showing regular credits

            Important: Guide only -
21
            full credit assessment criteria.
Validating Income - Documentation Requirements (Continued)

     For investment
                                    The 2 most recent tax returns no more than 18 months old; and
     Income (Interest or
                                    A copy of current account statement or share certificate or CHESS statement.
     dividends)

                                    Copy of letter of entitlement from employer or employment contract; and
     Bonus Income                   Letter from employer detailing the bonus amounts received over the past two years, supported by
                                     either a tax return, PAYG Income Statement, payslip, or bank statement credit entry.

                                   Any one of the following:
                                   
                                    Tax return confirming the previous 12 months rental income; or
                                    Letter from Managing Agent outlining the expected annual rental income (for properties being
                                     purchased only).

                                   NOTE: Serviced Apartments are unacceptable security for Virgin Money.

     Serviced
     Apartments/Holiday                                                          all of the following:
     Rentals                        the most recent lodged tax return (confirming the previous 12 months rental income) and
                                    the most recent Tax Assessment Notice; and
                                    the most recent airbnb statement showing receipt of rental within the last 120 days.

     Note: The acceptable age of required documentation is in relation to the date of the application. Refer to slide 8 for the required
     PAYG income document age.

                 Important: Guide only -
22
                 full credit assessment criteria.
Validating Income - Documentation Requirements (Continued)

                            For properties being purchased:
                             For existing rental tenancy, obtain either the:
                            - Signed current lease agreement; or
                            - Latest monthly real estate agents tax statement; or rental statements issued by the managing agent
                            within 90 days; or
                            -Contract of Sale, where current tenancy details (rent, lease terms, and tenants) are stated.

                             For non-tenanted property, obtain either the:
                            - Panel Valuer estimated rental income; or
                            -
                            amount).

                            For properties already owned by the borrower, any one of the following:
                             Signed current lease agreement; or
                             Latest monthly Real Estate Agents Tax statement; or
                             Rental statements issued by the managing agent within 90 days; or
For Rental Income           

                            Note: If any of the above is not available use the most recent personal tax return.

                            For properties converting from owner occupied to investment, any of the following is acceptable to
                            confirm proposed rent:
                             Copy of the recent valuation if undertaken
                             Copy of proposed lease agreement
                             A letter from a local agent confirming expected rental income.
                            Note: If multiple sources of evidence are available, the lowest rental amount must be used in all cases.

                            For Defence Housing Australia (DHA) lease, a copy of either document providing it is no more than
                            one year old:
                             A copy of the DHA lease agreement
                             The most recent written rental confirmation from DHA

           Important: Guide only -
23
           full credit assessment criteria.
Payslip Validation
                            PAYSLIPS MUST NOT BE HANDWRITTEN & CONTAIN AS A MINIMUM:

     1. Borrower
         Name                                                                          2. Employer
                                                                                           Name

     3. Employer
         ABN
     (except for
                                                                                   4. YTD income
     Government
                                                                                       figure
        Bodies)

             Important: Guide only -
24
             full credit assessment criteria.
Unacceptable Income
                               Any form of income not listed in the above sections is considered unacceptable.

                               Examples of income sources that fall into this category are:
                                Seasonal income
                                Entertainment and travel allowances (including any meals, accommodation, offsite, or
                                 other such allowances)
                                Non-permanent allowances (e.g. Higher Duties)
                                Income from boarders (e.g. owner occupied property)
                                New start or unemployment benefits, workers compensation, sickness benefits
                                Any other government benefits or pensions that are not of a permanent nature i.e.
Unacceptable Income              single parent payments childcare benefits, or carers payments
                                Income of a Non-Recurring nature
                               
                                Cash payments
                                Leave loading
                                Rent Assistance
                                Casuals with less than 6 months employment
                                Income from cryptocurrency sources
                                Use of any endorsement or sponsorship income

        Important: Guide only -
25
        full credit assessment criteria.
26
     Documentation
Supporting Documentation Requirements                                                           Key Points
                        • Provide detailed application notes. Include details of loan & security structure and exist
                          strategies (two unrelated exit strategies) where any applicant is 50 years or older.
       Mandatory
                        • Verification of living expenses.
      Requirement       • The latest loan statement for all continuing loans, personal loans or debt and lease/hire
                          purchase.
                        Contract of Sale:
                        • Fully executed COS (all states)
                        • Include all annexures to the contract that comprise special conditions and/or additional clauses.
                        • NSW purchases require a copy of the contract executed by the seller, nothing that the seller holds the
                           copy signed by the buyer.
        Purchases       Funds to complete:
                        • Savings held in applicants name
                        • Statutory Declaration where gift obtained confirming it is non refundable

                        5% Genuine Savings (LMI loans):
                        • Must be held in al least one borrower name and for a minimum of 3 months., e.g. savings, property,
                          Shares.
                        Home Loans & Personal Loans:
                        • Most recent 6 months consecutive statements
Refinances / Debt       Credit Cards:
  Consolidation         • Most recent 3 months consecutive statements
                        Note: statements can be no older than 3 consecutive months at the date of application

                        • Personal use
Documentation Requirements
Validating Savings, Account Conduct and Expenses

                            Valid Account Statements.
                            Account statements are used for a variety of validation purposes, including validation of identity,
                            account conduct, savings history, income, living expenses, and employment.

                            Account statements must be either original documentation issued directly by the financial
                            institution or online digital providers. Electronically issued documents obtained via internet
                            banking, or internet transaction listing and acceptable as detailed below:
                             Account statements or electronically issued statements are acceptable if they satisfy all the
                               following requirements:
                             Display the logo of the bank or other financial institution;
                             Display the Borrowers name, full BSB and account number; and
                             Individual transactions are itemised and there is a running account balance.

Valid Account
                             Internet Transaction listings are acceptable if:
Statements
Requirements                Either:
                            -
                            - Individual transactions are itemised and there is a running account balance.
                            Or,

                            1. Obtain bank account statement(s) dated within the last 12 months prior to the application date;
                            2. Match the account number on any internet transaction listing to the bank account statement/s
                            provided; and
                            3. Individual transactions are itemised and there is a running account balance
                            Or
                            1. Obtain 'Proof Of Account Balance Letter' from other Bank, showing logo and account details;
                            2. Match the account number and account name, on the internet transaction listings to the
                            account details on the 'Proof Of Account Balance Letter'; and
                            3. Individual transactions on the transaction listings are itemised and there is a running account
                            balance.

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           full credit assessment criteria.
Documentation Requirements
 Validating Savings, Account Conduct and Expenses (Continued)

                              PAYG applicants with no adverse credit only, if application LVR
Documentation Requirements
 Validating Savings, Account Conduct and Expenses (Continued)

                             5% genuine equity if mortgage insurance is required;
                              The equity must be held in the name of at least 1 borrower for a minimum 3 months and can
                               include:
                              Funds held in a Bank Account or Term Deposit;
                              Equity in residential property owned or
 Genuine Savings              Shares held or
                              Funds held in the Federal Government First Home Saver (FHSS) scheme
                             
                               be accepted subject to lending criteria.
                             Note: Rental Payment History cannot be utilised as the sole source of genuine savings .

                             Where the customer cannot demonstrate genuine savings, such applications may be considered
                             if the customer has non-genuine savings and the following is met:
                              The loan purpose must be for the purchase of a house or unit for owner occupation only;
 Non-Genuine                  The security property cannot exceed 2.2ha in area; and
 Savings                      Repayments must be on a principal and interest basis, with no interest only terms available.

                             The non-genuine savings contribution may consist of:
                              Gifts, Inheritance, sale of assets, tax refund (Validation must be provided)

 NB: Borrowers must hold sufficient funds to cover all relevant government fees, duties and charges. The use of borrowed
 funds from credit providers to pay relevant fees, duties and charges is not acceptable

            Important: Guide only -
30
            full credit assessment criteria.
Documentation Requirements
 Validating Purchases and Funds to Complete

                            A fully executed and signed copy of the contract of sale must be obtained.
 Contracts for
                            Note: For NSW a copy of the purchaser's signed contract must be obtained, together with a
 Purchase
                            copy of the fully executed front page from the vendor's contract and all annexures to the
                            contract that comprise special conditions and/or additional clauses.
                            The details recorded on both copies must be identical.

                            Where the borrower is providing funds to complete a property purchase (in addition to the
                            Bank's lending), the source of these funds must be validated.

 Funds to Complete          The validation requirement is only where the customer contributes an amount above $5,000 to
 Property Purchases         the total purchase.

                            Note: If the borrower has already paid a deposit for a property purchase prior to the lending
                            application, the source of this does not need to be validated.

                            For external refinances that require LMI and where the LVR is >80% a current rates notice must
                            be provided together with confirmation of rates being paid up to date.
 External Refinances
                            Confirmation is via, receipt, bank or credit card statement, or letter from the local government
                            authority.

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31
           full credit assessment criteria.
Documentation Requirements
Verifying Other Commitments

Type of Commitments              Validation Method

                                 Obtain either of the following:
                                  the latest mortgage statement or
Continuing mortgage,              written confirmation no older than 45 days prior to application date from the external
investment loan or                 institution showing regular payment or
personal loan with external       the most recent 3 months savings account statements showing regular mortgage
institution                        payments (no older than 90 days)
                                  Must meet the Valid Account Statements requirements.

                                 Obtain either of the following:
                                   Signed current lease agreement, or

                                     Latest monthly Real Estate Agents Tax statement; or
Rent
                                     Rental statements issued by the managing agent within 90 days;
                                     The last 3 consecutive months bank statements showing regular rental credits with the
                                      name of the agent evident; or

                                 Court Order document or letter from Child Support Agency
Child Support

                                 Accept amount advised by customers
Board

                                 Obtain either of the following:
HECS/HELP                         Last two most recent payslips; or
                                  Latest Tax Assessment Notice. Or
                                  Tax Agent Portal - Client Account List

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32
           full credit assessment criteria.
Documentation Requirements
 Verifying Other Commitments

 Type of Commitments             Validation Method

                                 Confirmation letter/invoice or confirm against the bank statements

                                 Leases/Asset Finance:
                                 Obtain either of the following:
                                 Copy of current lease agreement; or
 Other significant               Written confirmation via a statement, letter, or amortisation schedule issued by the
 commitments advised by          Accountant/Lease/Financer provider in the last 45 days confirming repayments; or
 customer                        Confirm against the last 45 day bank transaction statements.

                                 Novated Leases:
                                 Obtain either of the following:
                                 A copy of the novated lease agreement; or

                                 Obtain either of the following:
                                 • The latest credit card statement no older than 45 days prior to application date
 Remaining Credit Cards
                                   showing limit, or
 (not being refinanced)
                                 • 'Proof of Account Balance Letter' showing other Bank logo, account name, account
                                   details, current and available credit card balance.

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33
           full credit assessment criteria.
Documentation Requirements
 Verifying Other Commitments

 Type of Commitments             Validation Method

                                 Obtain either of the following:

                                  Copy of latest issued Body Corporate "Notice of Contributions" or similar tax invoice
                                   showing levies payable, or
 Body Corporate                   Body Corporate minutes (written) received from independent property managers, or
 Levies/Fees                      Contract of Sale (for newly acquired units/townhouses) showing levies payable, or
 Owner Occupied and
 Investment property              Existing property already owned by the applicant, the most recent tax return showing
 expenses. Existing and            itemised body corporate levies/fees.
 new properties being
 purchased                       Note: Most recent tax return must be no more than 18 months old.

                                 Note: For NSW only, where the above documents do not show levies/fees payable, obtain
                                 written confirmation from the real estate agent confirming the levies/fees.

           Important: Guide only -
34
           full credit assessment criteria.
35
     Security
Security
                                                                                          Max LVR
Location                       Additional Criteria                Property Value
                                                                                          without LMI

                                                                      Up to $3,000,000        80%
                                Houses
                                                                         >$3,000,000          70%
Metro Plus Postcode
                                                                      Up to $2,000,000        80%
                                Units & Townhouses
                                                                         >$2,000,000          70%
                                                                      Up to $3,000,000        80%
                                Houses
- Category 1 postcode                                                    >$3,000,000          70%
- State/Territory Capital
                                                                       Up to $1,500,000       80%
cities only
                                Units & Townhouses
                                                                         >$1,500,000          70%

                                                                      Up to $2,000,000        80%
                                Houses
                                                                         >$2,000,000          70%
- Category 1 postcode
                                                                       Up to $1,500,000       80%
- Gold Coast Region only
                                Units & Town houses
                                                                         >$1,500,000          70%

                                                                       Up to $1,500,000       80%
- Category 1 postcode           Houses, Units & Townhouses
- Regional centres                                                       >$1,500,000          70%

                                                                       Up to $750,000         80%
- Category 2 postcode
                                  Houses, Units & Townhouses
- Regional centres
                                                                          >$750,000           70%

            Important: Guide only -
36
            full credit assessment criteria.
Security   (Continued)

Location                    Additional Criteria                  Property Value        Max LVR without LMI

Category 3 postcode:                                                  Up to $750,000           80%
                             Houses, Units & Townhouses
- Regional centres                                                      >$750,000              70%
All other postcodes:
                                                                      Up to $750,000           70%
- Properties in
postcodes that are
not included in the         Houses, Units & Townhouses
VMA Security                                                            >$750,000              60%
Location Guide

Rural zoned                                                           Up to $750,000           80%
properties:
                            Houses / Dwellings
- Metro Plus
                                                                        >$750,000              70%
- Category 1, 2 & 3
All other postcodes:
- Properties in                                                       Up to $750,000           70%
postcodes that are           Houses / Dwellings
not included in the
VMA Security                                                            >$750,000              60%
Location Guide

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37
           full credit assessment criteria.
Security       (Continued)
 Security                           Additional Criteria        Property Value               Max LVR without LMI

 High Density Apartments:
 Unit is located within             Refer to VMA Security      Full Valuation required to
                                                                                            Standard Lending Margins
                                    Location Guide             confirm property value

 Apartment / Unit - Greater         Apartment / Unit must be
 than 40 square metres              located in a postcode      Full Valuation required to   80% Owner occupied
 AND less than 50 square            within the                 confirm property value       70% Investment lending
 metres

            Important: Guide only -
38
            full credit assessment criteria.
Security       (Continued)

 Facility                           Ad ditional Criteria        Property Value            Max LVR without LMI

 Refinanced Owner                                               Valuation required to     80% without LMI
                                    Residential property only
 Occupied Loans                                                 confirm property value    (90% with LMI)

                                                                                          80% without LMI
                                                                Valuation required to
 Investment Loans                   Residential Property only                             90% includes capitalisation
                                                                confirm property. value
                                                                                          of LMI

            Important: Guide only -
39
            full credit assessment criteria.
Established Multiple Units 4 to 6
                           Ownership or purchase of multiple established residences in one complex (investment purposes
 Loan Purpose
                           only)

                               Established properties only (no development)
                               For 2-3 units VMA Security Location Guide, category 1 and 2 locations only.
                               For 4-6 units VMA Security Location Guide category 1 locations only.
 Security & Location
                               Maximum of 6 units in one complex (strata title) or 6 units on one title (non strata title)

                           All other existing security requirements as per Home Loan Policy to apply

 Maximum LVR                For 2-3 units, lower of 80% LVR or max LVR as stated in the policy.
 without LMI                LMI - Maximum 6 units.

 Property                      A maximum of 6 units in one complex (strata title)
 Concentration                 A maximum of 6 units on one title (non-strata title)

                                                                                   -strata titled units (units on one title)
 Valuation
                           
 Requirements
                                complex

          Important: Guide only -
40
          full credit assessment criteria.
Security   (Continued)

 Notes in relation to security properties:
 •   Rural zoned vacant land is unacceptable security.

 •   Primary property purpose must always be as a residence, must be zoned for residential
     use; and used as a residence by the owner or by a tenant for residential purposes.

 •   Maximum property size is 40 hectares (100 acres).

 •   Property must be fully developed with road access and services available including
     electricity, water, (mains, bore and tank only) and sewerage.

 •   Income produced from the property must not be the primary source of income to
     service the debt.

 •   Excludes property on islands with the exception of islands connected to the mainland by
     vehicular bridge, (State of Tasmania excluded).

 •   Full valuation required showing sales evidence and the marketing period must be six
     months or less.

 •   Income produced from property must not be the primary source of income to service
     the debt.

                  Important: Guide only -
41
Property Valuations
       Only one valuation may be ordered for each security property for any one credit application.

                         VMA requires a Full Valuation no more than 3 months old for residential property if the
                         application fits any one of the following criteria:
                            Total Aggregate Exposure for the Customer Group is $2m or more;
                            If the postcode of the property is in Category 2, 3 or not in the VMA Security Location
                             Guide.
                            Loan to Value Ratio (LVR) > 80%;
 Valuation                  Security property is in a non-residential zone, i.e. Rural Residential >5 acres;
 Requirements when       
 taking security            Purchase contract is not the result of a sale in the "normal course" with real estate agent
 Established                 involvement. E.g. related private sale;
 Dwellings                  Any postcode in the listing of prescribed "Mining Towns";
                            Residential units less than 50 square metres in size;
                            Purchase of Vacant Land
                            Properties located in VMA Security Location Guide up to 85% LVR..
                            Postcode of the property is located in Category 1 and requires Lenders Mortgage Insurance.
                            Other Criteria applies

                         VMA reserves the right to order a valuation at any time for any transaction.

 General                 Virgin Money utilises the following valuation types, AVM's, Desktops, or Full Valuation, subject to
 Requirements            acceptable criteria such as property type and attributes, location, and application details.

                         Note: Full valuations are also known as short form or long form valuations.

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42
         full credit assessment criteria.
Unacceptable Security
                 •
                 • Strata Title Hotel, Motel, Resort style dwellings, Time-share properties that cannot be occupied on a
                   permanent basis;
                 • Other properties that have a restricted market appeal e.g. aged care complexes
                 • Student accommodation, Boarding Houses/ Shared accommodation dwellings
                 • Properties zoned commercial or industrial;
                 • Any property that cannot be effectively mortgaged using usual bank security documents e.g. Vic
                   Stratum Security;
                 • Unit developments where the development is held as security on one title and the number of dwelling
                   exceeds 3 units;
                 •
                 • Residential units less than 40sqm;
                 • More than 6 units/apartments on one property site, irrespective of whether on one title or on separate
Unacceptable       strata titles;
Security         • Mixed use properties on a single title;
                 • Convertible units and Dual Key apartments; Studio Apartments;
                 • Any property within 50 metres of a high voltage power lines, tower, or electrical substation where LVR
                   is > 80%;
                 • Company Title, Purple Title (WA) and Moiety Title (SA);
                 • Serviced Apartments;
                 • Second Mortgages;
                 • Units less than 50 m²
                 • Units less than 60 m2 in prescribed high density Brisbane locations;
                 • Partially Constructed Dwellings;
                 • Mobile / Temporary Homes;
                 • Any dwelling assembled 'off site' requiring progress draw down payments;
                 • Term Deposit;
                 • Other criteria applies;
                 • Any property zoned/classified as primary production;
                 • Any property that is used primarily for business purposes;
         Important: Guide only -
43
         full credit assessment criteria.
good bye

VIRGIN MONEY AUSTRALIA PTY LTD

Level 9, 126 Phillip Street, Sydney NSW 2000
T 02 8222 8000
virginmoney.com.au
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