Welcome... Important Information - 310 Residential Village - Crockers Property Management

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Welcome... Important Information - 310 Residential Village - Crockers Property Management
Welcome    ..
310 Residential Village
Important Information
Welcome... Important Information - 310 Residential Village - Crockers Property Management
Welcome

                   310 Residential Village
                         Office Hours | 3.30-5.00pm Monday to Friday

Welcome to new and returning students of 310 Residential Village, located within the Unitec Campus.
Below is some important information for you while living in the village. We hope you enjoy your time
here and look forward to meeting you all.

Arrival
Please inform us of your expected arrival time at the village so that we can ensure someone is here to
greet you and hand over the keys.
If you are arriving on the weekend or evening, it is VERY IMPORTANT that you have contacted us
prior to arriving, as we will need to make arrangements for providing the keys. We are not located in
the village on the weekends or evenings, so we will organise for the keys to be provided to you and
will meet with you in person the following day to answer any questions you may have about the
village.
If you are coming by taxi provide the driver with the address:
             Unitec Building 310
             Gate 1
             125-139 Carrington Road
             Mt Albert, Auckland
             (A map of the campus is attached which you can show them)

Payment
Rent is to be paid in advance. We have a zero tolerance policy for late rent. Late rental payments could
result in you having to vacate the apartment.
                        Account Name: Crockers Property Management Ltd
               Bank Account Number: 03-0195-0232388-05
                             Reference: See your tenancy agreement for these details

International Payments - Use the bank details and swift code if paying from overseas
                     Account Name: Crockers Property Management Ltd
                               Bank: Westpac Bank
              Bank Account Number: 03-0195-0232388-05
                             Branch: 79 Queen Street, Auckland, New Zealand
                         SwiftCode: WPACNZ2W

Please be aware that an international transfer fee applies and the New Zealand bank will charge $25
New Zealand, so you must transfer an extra $25 to cover bank charges.
If you wish to pay via credit card please be aware that there is a 2.5% bank fee (excluding gst).
Welcome... Important Information - 310 Residential Village - Crockers Property Management
Utilities/Electricity
Every unit has an electricity meter with a unique serial number. Power cards can only be purchased
from the onsite office. Office hours are 3.30-5.00pm Monday to Friday and located next to the
Laundry. These are scratch cards and have easy instructions on how to load the credits into the
meter. The tenants can monitor their usage. It is important that all residence purchase $100 worth
of power cards at the beginning of the semester and that they then organise among themselves
an equitable contribution system when their initial purchase runs out. Water is paid by the Body
Corporate and not the students.

Mail
For mail, please use the address below. Mail can be collected from the Property Managers office
located next to the laundry.
  Physical Address:               c/- Unitec
		                                Inward Goods, Gate 2
		                                STUDENTS NAME AND SURNAME
		                                APARTMENT NUMBER
		                                125 Carrington Road
		                                Mt Albert
		                                Auckland 1025

Maintenance
Should your apartment require any maintenance, please contact the Property Manager at Crockers
Property Management on mark@crockers.co.nz

Laundry
The laundry is coin operated so you need to ensure you have coins to operate the machines. The
laundry closes at 10.00pm each night - Only accepts $1 coins and cost is $3 per cycle.

After Hours Care
There is a Building Manager that lives on-site and is there to assist should you have any problems in
the evenings or weekends.
The Building Manager has access to the room keys so they can let you into your room should you
lock yourself out during these hours. Their contact number is 022 409 6223.

Flatmates
Most of the residents in the complex are international students which makes the life in the village
fun, but also sometimes difficult dealing with new cultures. Please try to respect your flatmates and
their different cultures. Should you have any problems with them, first try to talk to them, should
the problem continue contact the Property Manager at Crockers and we can discuss the issues to
find a solution.

Cleaning
A cleaning charge of $100 is charged to every tenant. Please note that this is non-refundable and
that if the unit is left in an appalling state, which would cost us more to have it cleaned, then this
additional amount will be deducted from your bond.

Office
Office Hours are 3.30-5.00pm Monday to Friday. The office will not be open on public holidays.
Please book a time with the property manager if you wish to discuss any matters or pay rent,
alternatively you can email mark@crockers.co.nz. The Property managers office is based next to the
Laundry. Please call or text 022 183 2790 if the matter is urgent. Alternatively, you can contact the
after hours manager on 022 409 6223.
Welcome... Important Information - 310 Residential Village - Crockers Property Management
Body Corporate | Student Rules
1. Smoking
   (a) No Smoking in the complex or apartments
   (b) Smoking is only permitted in the allocated smoking area in the car park area
2. No Drugs allowed on the complex - Any drugs found will result in immediate eviction
3. No Fireworks are allowed on the complex
4. No Pets are allowed in the complex
5. Violence of any sort will not be tolerated within the complex and will be dealt with by the police and
   immediate eviction
6. Noise
   (a) 		Residents are expected to keep any noise to a minimum within the complex at all times and not cause a
       nuisance, disturbance or annoyance to the other residents.
   (b) Neither loud music nor musical instruments are to be used. Nor are you to create excessive noise when
       entertaining guests. The following hours are set down as quiet time in the complex and all students are
       expected to abide by them:
       Sunday to Thursday between the hours of 11.00pm to 8.00am
       Friday and Saturday’s quiet hours are 12.00 midnight to 8.00am
   Study and Exam times quiet hours will be extended and strictly enforced.
7. Respect the Building Manager at all times and abide by any directions they may give you concerning
   behaviour in the village
8. No dropping rubbish in the common areas. All rubbish is to be put in the rubbish bins provided
9. Laundry hours are: 8.00am to 10.00pm

Consequences
1.   You will receive a verbal warning for the first
2.   You will receive a written warning for the second offence
3.   Should you break the rules a third time, you will be fined (see the fine structure below)
4.   If you continue to disrespect the property and the other residents of the village, your tenancy will be
     discontinued

Fines
For the harmony and enjoyment of all village residents and to cover costs incurred of enforcement of breaches,
please find below a list of fines payable, but not limited to, for breach of the rules:
               Keys     • Lock out fee between 10.00pm to 8.30am - $25
                        • Lost keys - $25 per key
     Smoke Alarms       • If found during any routine or random inspection by management, a smoke detector is
                          found to be disabled or damaged, a fine of up to $250 will be imposed. This charge will
                          be shared by all the residents of that apartment, should no one person admit liability.
                Fire    • Non emergency Fire Department call out (approx $2,000)
           Smoking      • A fine of $100 will be imposed on anyone smoking anywhere on either villages
                          campuses
              Noise     • A fine of $50 will be imposed before any impounded equipment is uplifted
                        • A fine $25 for any after hours manager call out fee
            Alcohol     • Alcohol breaches requiring after hours manager or security attendances - $100-$500
           Rubbish      • If you are caught dropping rubbish in the common areas you will be asked to put it
                          in the bin, failure to abide by this request will result in a $10 fine to cover the cost of
                          someone else having to do it.

                                    525 Manukau Road, Epsom, Auckland 1023 | PO Box 74054, Greenlane, Auckland 1546
                                                   t 09 630 8890 | f 09 630 8898 | w crockers.co.nz             ©Copyright Crockers Property Group 2021
Welcome... Important Information - 310 Residential Village - Crockers Property Management
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Welcome... Important Information - 310 Residential Village - Crockers Property Management
EMERGENCY PROCEDURES

                FOR

RESIDENTIAL APARTMENTS
      BUILDING 310
 125 CARRINGTON ROAD
     MOUNT ALBERT
       AUCKLAND

           PREPARED BY:

      Fire Safety Net (Auck) Ltd.
             09 296 1175

          www.fsn.co.nz
        F I R S T IN S A F E T Y

        ▲ SEPTEMBER 2015
FIRE EVACUATION SCHEME
                  To comply with the NZ Fire Service Fire Safety and Evacuation of Building
                  regulations 2006.

                  We promote the method and practice that will ensure the systematic and orderly
                  evacuation of all parts of the building by the nearest safe means of exit in the least
                  possible time.

 PURPOSE OF       To ensure that all Wardens are appointed throughout the building and are fully
                  acquainted with their duties. Wardens will be trained in Fire Evacuation and
   SCHEME         encouraged to attend additional training in Fire extinguisher training, First Aid and
                  Civil Defence.

                  Crockers Body Corporate is to ensure that all new and current staff as well
                  as tenants have a copy of this document and are made aware of the
                  evacuation instructions / scheme during their induction / review to the work
                  place / when new to the building.

                  Personnel responsible for carrying out the instructions and procedures in this
                  manual are designated as follows:

  PERSONNEL          CHIEF WARDEN
                     DEPUTY CHIEF WARDEN
                     AREA / SEARCH WARDENS

                      1.   Sound the alarm by using any of the alarm call points which are located in
 ACTION TO BE              this building (this will activate the alarms throughout the building).
  TAKEN IF YOU        2.   On the sounding of the alarms a call is to be made by telephone to the NZ
DISCOVER A FIRE            Fire Service by dialling “111” and ask for the “Fire Service”. Then confirm
                           the address (Unitec Building 310, 125 Carrington Road, Gate 4, Mount
                           Albert, Auckland, Nearest intersection is: Woodward Road and
                           Carrington Road) and the nature of the emergency. If you can give any
                           further information about the type of fire and its precise location within the
                           building then do so. The phone call should be made clear of the
                           building once you are evacuated where possible.

                      3.   Evacuate the building.

                      4.   Fire extinguishers should only be used if you are trained to use them and
                           no personal risks are taken.

                  * NOTE: you may need to obtain an outside line first when making a 111
                  Upon hearing the continuous sound of the fire alarm, all occupants will:

                  Leave the building immediately. (As you leave close all doors behind you.)

                  If a Warden gives an instruction to evacuate the building, then all occupants must
                  do so even if the alarms cannot be heard.

                  Follow all fire exit signs and/or directions from your warden.
IF ALARMS ARE
  ACTIVATED!           DO NOT Carry drinks or food during an evacuation (if spilt this may cause an
                        accident and delay the evacuation).

                       DO NOT Use lifts during an evacuation under any circumstances.

                       DO NOT Return to the building for any reason until the Chief Warden / Fire
                        Service indicates that it is safe to do so.

   DISABLED       A register identifying disabled persons is held in the Evacuation Clearance Board (See
                  Chief Warden) All Area / Search Wardens who have persons that may require
   PERSONS        assistance are to advise the Chief Warden. The register identifies persons with
                  disabilities who are regular users of the building and the form of assistance required in
                  each case. The register identifies persons assigned to assist regular disabled users
                  and disabled visitors of the building.

                  Staff must advise wardens when they have visitors with a disability type that could
                  effect the evacuation of the building.
WARDENS DUTIES
             The Chief Warden is charged with co-ordinating the activities of the Area / Search
             Wardens and ensuring that clearance reports are received from all areas following the
             evacuation. The Chief Warden will liaise in turn with the Senior Fire Officer or Civil Defence
             Officer co-ordinating emergency services. Wardens are to follow Chief Warden and Senior
             Fire Officers' instructions.

             The Chief Warden will upon the sounding of the fire alarms:

                    Ensure the NZ Fire Service has been called dial “111” (From a Safe Area)
                     and advise them alarms are sounding and confirm name and address of the
  CHIEF
 WARDEN              building (Unitec Building 310, 125 Carrington Road, Gate 4, Mount Albert,
                     Auckland, Nearest intersection is: Woodward Road and Carrington Road)
                     “You may also assign a suitable staff member”
             * NOTE: you may need to obtain an outside line first when making a 111 call
                    Collect the Evacuation Clearance Board and the Orange Chief Warden’s
                     Vest then proceeds outside to the Fire Alarm Panel.
                    Wait by Panel and receive evacuation clearance reports from all Tenants.
                    Will meet Fire Service on arrival.

             Each Apartment must appoint a Warden this warden is required to direct, enforce and
             have full charge of evacuation of all personnel located within their assigned area during the
             period of a fire emergency or Trial Evacuation.

             Wardens/Tenants are to advise the Chief Warden of any disabled persons, whether a
             temporary or a permanent disability working within the building. Wardens are to nominate
  AREA /     assistants to attend to disabled persons, and All Wardens will discuss evacuation
 SEARCH      procedures with disabled persons.
 WARDEN
                 On the sounding of the Fire Alarm
 DUTIES
                      Check all areas in your assigned search areas.
                      Keep people moving steadily so as to avoid panic.
                      Ensure that after evacuation all internal doors are closed and leave lights on.
                      Report to Chief Warden at the assembly area.

             Search Wardens will ensure that their assigned area is completely evacuated by checking
             all rooms and enclosed areas. The Search Warden should start checking the area from the
             furthest point working systematically toward the exit, or the point closest to the fire working
             toward the exit.

   FLOOR     Evacuation of disabled persons should only be made after the floors above have been
             vacated. They will first gather by the nearest exit door located at the top of the stairs. Then
CLEARANCE,   will be assisted to the safe Assembly Point:: Car park outside the Village Complex
 REPORTING
             When the Area / Search Wardens have determined that their area is completely evacuated
PROCEDURES   and any disabled persons are accounted for, they will leave via the nearest fire exit.
  AND RE-
   ENTRY     All Search Wardens report area clearance to the Chief Warden. The Evacuation Clearance
             Report must then be adjusted to show clearance or otherwise.
PROCEDURES
             Search Wardens are to ensure that all doors are closed following evacuation and lights are
             left on.

             Once the “All Clear” is given by the Fire Service, the Chief Warden will inform the Wardens
             they can re-enter the building.
EARTHQUAKE EMERGENCY PROCEDURES
1.       Initially remain in the building - it is safer.
2.       Move away from windows and any equipment/ furniture which may be dangerous if it falls over.
3.       Take immediate shelter under solid furniture such as tables or desks.
4.       Keep calm and assist those who panic.
5.       If an evacuation order is given, follow the fire evacuation procedures.
6.       Follow the instructions from Wardens.

                         YOUR BUILDINGS SAFETY EQUIPMENT

MANUAL                                                     SMOKE
FIRE ALARMS                                                DETECTORS
BREAK GLASS & DIAL 111

(you may need an outside line first)

                      YOUR BUILDING MAY HAVE FIRE EXTINGUISHERS AND HOSE REELS
                             KNOW THEIR LOCATION * LEARN HOW TO USE THEM
                   FIRE EXTINGUISHERS ONLY BE USED IF NO PERSONAL RISKS ARE TAKEN!
                          MANAGEMENT OF MEANS OF ESCAPE
Checks of the means of escape will be undertaken at regular intervals to ensure that:
a)   They are kept clear of obstacles at all times;
b)   Exit doors are not locked, barred or blocked so as to prevent occupants from leaving the building when the building
     is occupied;
c)   Smoke control and fire stop doors are not kept open by methods other than hold open devices that comply with the
     Building Code;
d)   Stairways and passageways which are designed specifically for means of escape from fire are not used as places of
     storage or places where refuse is allowed to accumulate
e)   Flammable cleaning liquid or material or any other like flammable liquid or material shall not be stored near or within
     any part of the building used as a means of escape from fire, and shall be in non combustible containers with close
     fitting lids.

YOUR EVACUATION CLEARANCE                                  ADMINISTRATION                  OFFICE          NEXT        TO
BOARD IS LOCATED AT:                                       B310
                                                                  Chief Warden

WARDENS IN YOUR BUILDING
WILL BE WEARING:

                                              ASSEMBLY POINT:

        CAR PARK OUTSIDE THE VILLAGE COMPLEX
BOMB THREAT AND EXPLOSIVES - EMERGENCY PROCEDURES
When a Bomb Threat call is received there is no alternative but to treat it as a potential danger.
ACTION TO BE TAKEN WHEN A TELEPHONE CALL IS RECEIVED IN RESPECT TO BOMB THREAT

1.   Make use of the prepared Bomb Threat Checklist located at the back of this manual. Although the majority of
     Bomb threat calls are hoaxes, each call must be treated as genuine until confirmed otherwise. Following a Bomb
     Threat, the Police and Chief Warden must be advised immediately. DO NOT SET OFF THE FIRE ALARMS AS
     THIS MAY DETONATE THE BOMB

2.   It is the decision of the Police to determine what action is to be taken. If a search of the premises or part thereof
     is required, it is better carried out by the occupants and wardens. The Police or Chief Warden will instruct
     Wardens on what action is to be taken.

3.   Assessment of a call and the information divulged by the caller may influence what action management takes,
     police advice and assistance will still be required. Specific details from the caller, about the make-up of the
     organisation and personalities therein, will add credence to the threat. If, however, the caller is vague and does
     not give specific details about the premises, layout, people, etc, then the possibility of a device being present is
     reduced but cannot be discounted.

4.   Remain calm during the conversation.

5.   Keep the caller talking as long as possible but do not interrupt. If possible pay attention to any background
     sound which may give an indication as to where the call is coming from.

Any answers to these questions could give an indication as to whether or not this is a hoax, and as much of this
information as possible should be passed on to the Police or Chief Warden.

                            DISCOVERY OF UNUSUAL OBJECTS
ACTION TO TAKE ON DISCOVERY OF ANY UNUSUAL OBJECT:

1    When a suspicious object is found the Chief Warden should be notified as for Bomb Threat.

2    Suspicious items received through the mail should preferably be left where they may have been delivered, but if
     circumstances dictate, they may be gently moved and isolated in a secure area. However, objects which have
     been discovered or left by an unknown person should definitely not be touched.

3    THE OBJECT MUST NOT BE TOUCHED OR TAMPERED WITH

4    Following a room or area being evacuated, secure and prevent access. This does not mean locking doors, etc.,
     unless absolutely necessary, but ensuring that personnel who may be oblivious to the emergency cannot enter
     the danger area.

5    Experience has shown that explosive devices can be made to resemble almost anything. It is wise, therefore, to
     treat any suspicious object found in an unusual place with utmost of care.

6    The Police will determine what action is to be taken.

7    Remain calm and inform only those "who need to know".

                                       DON'T TOUCH IT-- DON'T MOVE IT
                                 RING THE CHIEF WARDEN AND/OR THE POLICE

SPECIAL NOTE - STAFF PROCEDURES

WARDENS ARE TO ACT ON INSTRUCTIONS GIVEN BY EITHER THE CHIEF WARDEN, POLICE OR FIRE
SERVICE.

EVACUATION WOULD BE BY WORD OF MOUTH AND THE MANUAL ALARM WILL NOT SOUND
FIRE EVACUATION
B310
Residential Apartments
125 Carrington Road
Mt Albert
                                                                           www.fsn.co.nz
Auckland

                           ASSEMBLY AREA

                                                                   Chief Warden
                                                                   located by
                                                                   Fire Alarm
                                                                   Panel Here

On Discovering a Fire            If the Fire Alarm sounds              REMEMBER !
 Remove People from              Evacuate using the nearest Fire      DO NOT :
 immediate danger                Exit Immediately
                                                                        RUN
 Activate nearest Fire Alarm     Check for occupants in your
                                 apartment                              CARRY
 Close doors to contain
                                 Close internal doors and leave         FOOD/DRINK
 smoke/fire
                                 the lights on
 Evacuate the Building                                                  RETURN TO YOUR
                                 Turn off cooking & appliances          APARTMENT (until
 Phone Fire Service “Dial 111”                                          the all clear is
 (from a safe area)              Report to Chief Warden
                                                                        given)
 Go to the Assembly Area         Go to the Assembly Area
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