2018 Marina Handbook - parkstonebay @parkstonebay - Parkstone Bay Marina
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2018 Marina Handbook parkstonebay @parkstonebay
Useful telephone numbers Marina Reception 01202 747857 Parkstone Bay Yachts 01202 724917 The Boat Club 01202 724912 The Boat Club Bosun mobile 07799 908527 Harbour Sea School 01202 747857 South Deep Café 01202 733155 Water Taxi & Fuel 07738 708709 Dorset Cruises 01202 724910
Welcome to Parkstone Bay Marina and our 2018 handbook.
Our mission is for you to enjoy every moment at our marina and
on the water.
We are a family run business and have spent our lives on the water and in
the marine industry.
As such, you will find that Parkstone Bay adapts quickly to moving times
and customer feedback. The team supporting us are as passionate as we
are about boating and customer service and we invite you to read a little
more about how our marina could serve, support and enhance your
leisure time.
Alongside a variety of berthing options, our services include boat lifting, fuel
facilities, boat sales, membership boating schemes, RYA training, marine
services and a waterside brasserie, South Deep Café.
We hope that this handbook will provide all the information you need about
the facilities and services we have on offer but if you have any requests,
queries or feedback, please speak to one of the marina staff; we will always
do our best to help.
Visit www.parkstonebay.com
www.parkstonebay.com 1
50°43'N
Pontoon
01°50'W
Berths
Swinging
Moorings
J
H G F E Dry
D
Berths
C
B
A
J
H
01202 747857
G
F
E
D
A
C
B
PkYC
NOT TO BE USED FOR NAVIGATION
2 www.parkstonebay.com
Useful Information and Guidelines
50°43’N 01°58’W Parkstone Bay Marina is ideally located within a sheltered bay at the heart of Poole
Harbour. We are conveniently placed just a short distance from the local shops and within easy access of
the motorway. By water, we are 15 minutes to the harbour entrance, 10 minutes to Brownsea Island and
Poole Quay, allowing you to start enjoying your day as soon as you step aboard your boat.
BOAT BROKERAGE AND NEW BOAT SALES FUEL
The sales office is open seven days a week, Access to fuel is via the pontoons at the
next to the marina reception and can be entrance to our marina and a staff member
contacted on 01202 724917. will assist to dispense as required. Please
note this is a card-payment facility only.
CAR PARKING
We allocate one parking space per boat due to LOCAL INFORMATION
limited space at the marina and we do ask that The most recent weather and tide information is
customers adhere to this so that everyone is able displayed in the marina office and operations office.
to park. Car stickers are given to customers to Customers can also check our website at www.
help us monitor the car park and we have recently parkstonebay.com for live updates. Our tenants
installed a barrier for use during busy periods. stock a range of engineering and cleaning supplies
and there is a chandlery located within 5 miles.
CONTRACTORS
Should you require any repair work carried out MARINA RECEPTION
on your vessel, our tenants provide a range of Open Monday - Friday 9am to 5.30pm,
services from marine engineering and valeting to Saturday 9am to 4pm and Sunday 10am to
GRP work. However, if you wish to use another 3pm. If the office is locked, the staff will be
contractor, please ensure they report to the patrolling the pontoons or boat park.
marina reception on arrival and pay the £15
subcontractor’s fee as per our terms and conditions. MEDICAL EMERGENCIES / FIRST AID
A first aid kit is located in the marina reception,
DOGS operations office and South Deep Cafe. Should
Dogs are welcome but must be kept on a you require help, please contact a member of
leash at all times and remember to clean up our staff and a qualified first aider will assist.
after them! Please note that our family labrador,
Captain, is regularly at the marina. He is very SECURITY
friendly and incredibly popular with customers We have security lighting and extensive CCTV
but please refrain from feeding him treats! surveillance covering the boat park, entrance gates
and pontoons. We also employ night security
ELECTRICITY and work alongside Poole Harbour Watch to
To connect, berth holders require a meter lead, ensure maximum security of customers’ boats.
which can be obtained from the Marina Reception
with a £100 deposit and electricity invoices are
raised quarterly. Supplied at user’s risk and
subject to availability.
www.parkstonebay.com 3
Useful Information and Guidelines
SPEED AND NAVIGATION WASTE DISPOSAL AND RECYCLING
Please maintain your speed below 5 knots There are recycling bins situated near the café
within the marina and moorings and avoid and other general waste bins in various places
excess wash at all times. We have lit channel around the marina. Please help us to keep the
markers indicating the channel through marina smart and tidy by ensuring that all waste
our moorings and the marina basin. is placed in these bins and only recycle allowable
waste. We have a waste oil tank situated next to
THE BOAT CLUB the engineering workshops. If you would like to
Providing its members with no hassle boating use this tank, please ask at the marina reception.
on a fleet of varied boats. Members pay a
joining fee, followed by monthly payments WATER
with no annual contract. Unlimited access All pontoon berths have access to a fresh water
to the fleet using a simple, online booking supply and water taps are positioned around
system. To enquire call 01202 724912. the dry berth park. We do ask that you take
care not to leave the hoses running. If you
TOILETS & SHOWERS would like to wash down your boat in the dry
Private berth holder facilities, including showers, berth park, there is a coin operated pressure
hair dryers and baby change are located with wash facility available on the slipway.
the disabled and public toilets, next to the
marina reception. Please apply to reception for WATERSIDE BAR/BISTRO
a code to the facilities. Please do not empty South Deep Café is ideally located at the water’s
your boat’s sea toilet in the marina toilets. edge with views across Parkstone Bay. Breakfast is
served from 9am and lunch from 12pm, seven days
TRAINING CENTRE per week. Dinner is served every evening throughout
Our dedicated RYA training centre, Harbour the summer and Wednesday to Saturday between
Sea School, offers a range of courses from November and March. To book call 01202 733155.
RYA Powerboat Level 2 and VHF, through to
advanced powerboat. Courses run throughout WATER TAXI SERVICE
the year and are both shore-based and practical. This complimentary service is available for
We also offer tuition in your own boat to help Parkstone Bay Marina swinging mooring customers.
you get the best out of your vessel. Contact The operating hours are Monday to Sunday
the marina office to arrange a course. 8am to 6pm during the summer months.
TROLLEYS WI-FI FACILITY
Our trolleys are free for your use at any time Our marina berths have access to free Wi-Fi,
but please return them to the trolley parks please obtain a password from the marina office.
afterwards for other customers. Please take Wi-Fi is also available at South Deep Cafe.
care when using trolleys on the pontoons
and do not let your children ride in them.
4 www.parkstonebay.com
Events and Socials
We really enjoy our rallies and events as it PBY Rally
gives our team the opportunity to get to know 28th June 2018
customers a little better and also provides the
Beach Games with Harbour Sea School
setting for like-minded boaters to socialise too. Every Tuesday during July and August 2018
(depending on weather)
At Parkstone Bay, we talk about the power of
a family business and how it makes us a more Berth Holder Gatherings
personal and friendly marina. We invite you all Last Thursday of every month throughout the year
to find this for yourselves by getting to know us
Pre-Season Social
and our values.
26th April 2018
Thank you!
End of Season Social
27th September 2018
www.parkstonebay.com 5
Dry Berthing for boats up to 12m
Benefits of dry berthing: A unique system
We developed our dry berthing system to give
• Easy access to your boat at all times,
flexibility and convenience to our customers.
without being stored on high racks
Unlike other marinas, most of our boats are
• Free fuelling service, saving your leisure parked in our marina and not in high racks. This
time on the water gives customers easy access to their boat at
all times for maintenance, cleaning, putting on
• No need to anti-foul your boat and lower covers or simply enjoying their boat.
annual maintenance costs
The dry berth service runs 7 days a week and
• Improves residual value of your boat during the summer months we work extended
hours to give customers more flexibility in their
• Peace of mind knowing your boat is out
boating. It takes a matter of minutes to launch
of the water during bad weather
a boat and even on exceptionally busy days,
• Increased security, including CCTV customers will quickly be able to have their
coverage and night security boat launched and ready to use. For customers
wishing to go boating out of hours we can
• Immediate use of your boat, with unlimited
launch the boat on to the waiting pontoon
launching 7 days a week
ready for when you arrive at the marina.
• Electricity available, chargeable at cost.
6 www.parkstonebay.com
Our dedicated staff are the heart of our
business – they are all specially trained to
manoeuvre boats, so customers can be
assured that their boat is in safe hands.
As we are located in a bay, we are slightly
affected by the tides. When the water falls
below 1m, generally one hour either side
of low water, we do not launch boats. With
Poole Harbour’s double high tides and
by checking the tides before arriving at
the marina, it is easy to plan to avoid the
short time when the water falls below 1m.
Customers can check the tides by visiting our
website at www.parkstonebay.com and going
to the ‘Useful Information’ section, which
gives daily local weather and tidal information
7 days in advance.
Fuelling your boat on dry berthing
We offer a free mid-week fuelling service to
boats on our dry berthing trailers. This allows
customers to arrange for their boats to be
fuelled prior to arriving at the marina, saving
time at the weekend and allowing for more
on-the-water fun! To take advantage of this
service, call the marina office during the week
giving your name, boat name, type of fuel
and estimated litres required. We will need
your payment card details at this stage to
take a pre-authorisation of an agreed amount.
Once the boat has been fuelled, we will
complete the payment transaction and email
a receipted invoice for your records.
www.parkstonebay.com 7
Dry Berthing a simple procedure
1
1. When you arrive at the marina – park your car in the car park and use one of
our trolleys from outside the café building to load your gear straight into your boat.
2 2. Prepare your boat for launching – remove any boat covers, check your
bung is in and lines and fenders are out on the port side. Finally, check that nothing
is attached to the trailer and that your outboards / legs are in the down position –
and where applicable your trim tabs and boarding ladders are in the up position.
3 3. When you are ready to be launched – write your trailer number on the
whiteboard located on the end of the dry berth racking. Our staff will collect your
boat in turn and launch her to the pontoon.
4 4. Proceed along the pontoon walkways – to the ‘launch pontoon’ and wait for
your boat to arrive. As a courtesy to other boat owners, we ask that you are ready
and able to take charge of your boat as soon as it is in the water.
5 5. Once you have taken charge of your boat – either depart straight away or
move along to the ‘waiting pontoon’ where there should be space for you to make
any last minute preparations and take passengers on board.
At the end of your day’s boating
When you return to the marina at the end of the ‘launch pontoon’ in your turn and our marina
day, berth along the waiting pontoon with your staff will lift the boat out and return her to the
port side to the pontoon. Make sure that your boat park. You will then have the opportunity to
outboards and legs are in the down position wash the boat down and replace any covers so
and trim tabs are in the up position. she is secure until your next visit. If you would
prefer to stay in the water, please let our marina
If you would like to come out of the water
staff know your plans (subject to space).
straight away, move the boat around to the
8 www.parkstonebay.comDry Berthing Launch Hours
January 8am to 4pm July 8am to 8pm
February 8am to 4pm August 8am to 8pm
March 8am to 5pm September 8am to 6pm
April 8am to 6pm October 8am to 5pm
May 8am to 7pm November 8am to 4pm
June 8am to 7pm December 8am to 4pm
Please note these times are dependent on weather and tidal conditions.
Customers must ensure that their bung is in place before asking for their boat to be launched
Waiting Pontoon Etiquette
For your safety and enjoyment, we ask that you observe the following:
4 Safety first 4 Use of the waiting pontoon
You should always wear a life jacket You can stay on the waiting pontoon
and be extra careful on the pontoons, anytime during the day and overnight
especially when wet. Children must be if there is room. Your boat is your
accompanied by an adult at all times. responsibility whilst on the waiting
pontoon and you should ensure she is
4 Port side to the pontoon
properly secured with adequate fenders.
Wherever possible your boat should be
secured ‘port side to the pontoon’. We reserve the right to recover any boat
from the waiting pontoon if we feel this is
4 Keeping the pontoon clear
necessary to assist our operations.
Wherever possible we ask that you leave
your possessions on the boat until it is Watch our video. Take a tour of
back in its trailer space. If your boat is our marina from never before seen
staying in overnight then please ensure ‘birds-eye -view’
that no valuable items are left on board.
www.parkstonebay.com 9Pontoons for boats up to 17m
Our modern and spacious marina is set in • Please manoeuvre your boat carefully and
delightful surroundings and provides up to 50 very slowly within the marina and in the
berths, ideal for vessels up to 17m in length marina channel. Remember, other boaters
and 1m draft. Overlooking Parkstone Bay, may not be as confident at driving their
berth holders can appreciate the constant boats as you are!
activity of English bird life that is plentiful in
• When berthing your boat, please make sure
the area.
suitably sized fenders and mooring lines
The pontoons are wide, stable and benefit are used and ensure that your bow is not
from excellent grip under foot. All boats have overhanging the pontoon walkway.
access to fresh water, Wi-Fi and most berths
• We reserve the right to change your berth,
have access to electricity. make use of your berth when not in use or
Using the pontoons move your vessel if it assists our operations.
• When you have parked your car, make • We run summer offers for lift out, pressure
use of one of our trolleys to carry your wash and relaunch to help you keep your
gear through the dry berthing park to the boat well maintained
pontoons. Please make sure you keep to
• For annual maintenance between November
the pedestrian areas and keep children
and February, pontoon customers receive
under supervision whilst walking through
2 weeks free storage ashore. Subject to
the dry berthing park.
availability, boat lifting and pressure washing
• We recommend that life jackets are worn fees apply.
and children should be accompanied by an
adult whilst on the pontoons.
10 www.parkstonebay.comSwinging Moorings for boats up to 15m
Delightfully located moorings available We also have a few deep water moorings in the
during the Summer period 1st April to Wych Channel. There is no taxi service to the
30th September Wych but we can accommodate your tender
at the marina at a special price. For your own
We have over 100 swinging moorings in
safety, we recommend that life jackets are worn
Parkstone Bay, a sheltered location and the
when using the water taxi and marina tenders.
furthest mooring being no further than a
5 minute water taxi ride from the marina. Our moorings are laid in trots and a few may
dry out at low Spring tides. The bed of the bay
A complimentary water taxi service operates
is mud but we prefer that boats are able to
everyday between the hours of 8am and 6pm
take the ground.
during the peak season, departing from the
marina as indicated on the marina map. Winter lay-up package
To contact the water taxi, please call At the end of the season, mooring holders
07738 708709. are offered our Winter lay-up package. This
includes a tow from your mooring, haul out,
A pool of tenders is also provided which you
pressure wash, 6 months storage ashore and
are free to use at any time with our oars or your
re-launch to your mooring.
own outboard motor. If you decided to stay out
on the water and will return to your mooring
after 6pm, please let us know on the above
number and we will attach a tender to your
mooring. This allows you complete flexibility in
using your boat on the swinging moorings.
www.parkstonebay.com 11South Deep Café
About the café Opening Times
Soak up the relaxed atmosphere at South June - August
Deep Cafe, offering spectacular sea views,
Food served
al fresco dining and an elegant cosy restaurant
9am - late every day
with fire-side dining. Our talented chefs create
locally sourced dishes with a Mediterranean September - May
influence, perfect for every occasion - whether Breakfast
you are enjoying a champagne brunch with 9am - 11:30am
friends, a wholesome healthy lunch after a
Lunch
morning on the water, or a delicious a la carte
12pm - 3pm (4pm at the weekend)
dinner paired with excellent wines. The South
Deep deli offers a selection of cured meats, Dinner
cheeses and homemade sweet treats, which Wednesday - Saturday 6pm - late
are served throughout the day. (Closed Sunday - Tuesday evenings)
Cured meats Fresh fruit Barista coffee
Speciality teas smoothies Home baked cakes
Contact South Deep on 01202 733155 to make a booking.
twitter.com/southdeepcafe
12 www.parkstonebay.comCall us o
01202 7 n
3315
to make 5
a
booking
Sample Menu
Our menus are varied and change regularly to reflect the seasonal produce but here
are a few of our favourites - check out our website for the full selection
Breakfast Lunch continued
Yoghurt with roasted muesli and a fresh fruit salad Boulets Frites - Belgian meatballs and chips
with a sauce of caramelised onion
Bacon Eggy Bread served with
roquette salad and maple syrup Crispy Smoked Haddock Fishcakes - served with
French beans and a creamy white wine sauce
Avocado and Eggs on focaccia
bread and grilled tomato Dinner
Salmon Benedict on focaccia bread with Pan fried Halibut filet on mash potato, parmesan
hollandaise sauce and grilled tomato tomato and wild mushroom sauce
Lunch Grilled Black Gold Rib-eye Steak with peppercorn
sauce, salad, grilled tomatoes and chips
Somerset Roll - Smoked bacon,
brie and olive oil Casserole of Cornish Mussels with a
basket of chips and crusty bread
Provencale Roll - Grilled vegetables,
mozzarella and balsamic olive oil Oven Baked green vegetable pancake with
poached eggs and tomato dressing
Glazed Goats Cheese - with mix roquette,
red onion and tomato, baked potatoes Homemade countryside burger with caramelised
walnut and honey dressing red onions, tomato and emmental cheese
www.parkstonebay.com 13Prices
Pontoon Docks Dry Berthing
12 months 12 months
Jet Ski £1,260 Up to 8.0m £4,272
Boat Dock up to 4m £1,680 8.1 to 9.0m £5,118
Boat Dock up to 5m £2,880 9.1 to 10.0m £6,210
Boat Dock up to 6m £3,720 10.1 to 11.0m £7,224
11.1 to 12.0m £7,716
Pontoon Berths
12 months Storage Ashore
Month Week
Up to 8.0m £4,770
Up to 8.0m £330 £168
8.1 to 9.0m £5,712
8.1 to 9.0m £384 £198
9.1 to 10.0m £6,660
9.1 to 10.0m £432 £234
10.1 to 11.0m £7,632
10.1 to 11.0m £492 £264
11.1 to 12.0m £8,544
11.1 to 12.0m £540 £294
12.1 to 13.0m £9,546
12.1 to 13.0m £588 £318
13.1 to 14.0m £10,620
13.1 to 14.0m £642 £360
14.1 to 15.0m £11,694
14.1 to 15.0m £696 £390
Brokerage Display Area
Visitors
Boats listed with Parkstone Bay Yachts can
benefit from discounted storage rates shown Pontoon (24 hrs) £4/metre
below in our boat show styled display area. Swinging Mooring (24 hrs) £2/metre
Month Short Stay (up to 2 hrs) £10.00
Up to 8.0m £165
8.1 to 9.0m £192
9.1 to 10.0m £216
10.1 to 11.0m £246
11.1 to 12.0m £270
12.1 to 13.0m £294
13.1 to 14.0m £321
14.1 to 15.0m £348
14 www.parkstonebay.comPrices
Swinging Mooring Winter Storage
1st April to 30th September 1st October to 31st March
Up to 8.0m £1,122 Up to 8.0m £1,122
8.1 to 9.0m £1,278 8.1 to 9.0m £1,278
9.1 to 10.0m £1,470 9.1 to 10.0m £1,470
10.1 to 11.0m £1,668 10.1 to 11.0m £1,668
11.1 to 12.0m £1,884 11.1 to 12.0m £1,884
12.1 to 13.0m £2,094 12.1 to 13.0m £2,094
13.1 to 14.0m £2,298 13.1 to 14.0m £2,298
14.1 to 15.0m £2,508 14.1 to 15.0m £2,508
As a special package available for swinging
Other Services
Labour & Towing (per ½ hour) £63.00 mooring holders at Parkstone Bay, the above
Mast Lift £118.20/lift prices also include a tow from our mooring,
Engine Lift £118.20/lift lift out, pressure wash, boat launch and tow
Jet Ski Lift £60.00 back to the mooring.
Metermaid Deposit £100.00
Harbour Dues £15.87/metre
Notes
Crown Estates £105.00
• All prices inclusive of VAT at 20%
Up to 12m Over 12m • Prices exclude electricity which is charged at cost
Boat Lift/Launch • Winter storage customers may re-launch
up to the 15th April. Any time after this date will be
Per metre £18.85 £25.25
charged at a weekly rate
Pressure Wash • Prices exclude Harbour Dues and Crown Estates
Per metre £6.30 £7.11 • Boats are measured and charged at LOA inc. engines
• All facilities are subject to availability and berths
Lift Out & Re-Launch over Tides
may be re-allocated at our discretion
No blocking off and re-launch same day
• This price list is subject to change
Per metre £25.20 £32.15
• Berths are strictly non-refundable & non-transferable
• All customers agree to abide by our full Ts and Cs, a full
list of which can be found on our website
• Minimum 7m charge to all services
www.parkstonebay.com 15F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 F25 F26 F27 F28
F29 F30
F31
F32 F33 F34
Marina Plant F35 F36 F37
Storage Area F F38 F39
F
Harbour
G7 G8 G9 G10 G11 G12 G13 G14 G15 G16 Sea
G17 G18 G19 School
G20 G21
F13 F12 F11 F10 F9 F8 G6
F7 F6 F5 F4 F3 F2 F1
Workshops & G5
Engineering E G4 G
E6
E5 E4
E3 G3
G26 G
Laser E17
E E9
E8
E7 E2
G2
G27
P
Marina E10 G28 G25
Loft E1
Workshop E12
E11 D30 G1
E16 D28 D29 G29
(1st Floor)
Sell Fun, Technohull E13 D26 D27 G30 Boatyard G24 G23 G22
Fuel berth
E14 D24 D25 Store
E15
Full Scream Ahead D22
D23
D21
Wessex Hanseatic
D19
D20
D Water Taxi
SL
Marine Services D18 07738 708709
D17
IPW
Empery & Co D16 D3
D8 D7 D6
PBY D10 D9 D5 D4 Tenders
PBY 40
P4 P3
D11 D2 Travel Hoist
AY
Saltwater Solutions 39 D12 & Trailer
P6 P5
Office D D14
D13 D1
P11
P10 P9
P8 P7
XP Rigging D15 Marina
Operations
PBY
S
A12 A11 A10 P17
28
PBY P
A9
29 3 Y PBY
ERTH
A13 Office
P2
PBY
JS Marine C1 A14
27
C2
C3 A16 A15
B
0
C5 C4
PBY
C6
OR B
A17
26
C7
Rackin
A1 - A8
31
Saltwater Solutions C9
C8
PBY
Workshop P18
25
PB
32 PBY P
C P16
VISIT
A
PBY
Y
15
PBY
Yellow Penguin
24
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33
PBY
Workshop PBY
PBY
14
PBY
PBY 16
23
17
34 PBY PB
PBY
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18
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26
Yellow Penguin
PBY
PBY 19
13
PBY
P19
Area
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20
Office
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P12
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PBY
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36
A27 A28
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PB B1
Park
Y 9
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PB 8
PB
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B3 P20 P14
Y B4
Parkstone Bay PB 6
B5
B
Y 5
PB
Marina Reception Y 4 B6 P21
PBY
PB B7
37
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B8
on
Pontoks
B9
B11 B10
PBY
PBY
Parkstone
Doc
38
B12
2
Bay B14 B13
Yachts Dorset B16 B15
P22
PBY
Cruises
Jet
1
Ski P35
The
s P34
Boat Club
Berth P23
P33
P24
Trolley Park
P25
P31 P32
P29 P30
P27 P28
P26 ON
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16 www.parkstonebay.com www.parkstonebay.com 17Parkstone Bay Yachts Limited
Parkstone Bay Yachts Limited is our onsite yacht brokerage. The sales team are ABYA
trained and experts in their field, not only that but they all share a passion for the sea!
4 Boat show-styled display pontoons ashore 4 Viewings, surveys, negotiation and completion
4 ABYA trained yacht brokers 4 Free valuations and brokerage advice
4 Offers available for berth holders 4 Advice on finance, insurance
and legal paperwork
4 Discounted storage rates
4 Office open 6 days a week,
4 Extensive advertising across
appointments on Sundays
numerous websites
4 Experts in both sail and power
4 Dedicated client account
for holding payments 4 Well located office in a busy marina
4 Handling of the sale from start to finish 4 UK agents for Contest,
Wauquiez, RM and Nordship
18 www.parkstonebay.comSail & Power
www.parkstonebayyachts.com
www.parkstonebay.com 19Luxury Charters & Events aboard 1938
Vintage Motor Yacht Dorset Queen
• Weddings • Dorset Cream Tea
• Corporate Functions • Conker Gin Cruise
• Artisan Gin Tasting • Champagne & Oysters
• Whisky Masterclass • Jazz Cruises
• English Sparkling Wine • and much more…
info@dorsetcruises.co.uk • 01202 724 910 • www.dorsetcruises.co.uk
20 www.parkstonebay.comThe Boat Club,
the affordable and hassle free alternative
to boat ownership.
• Enjoy unlimited access to the fleet of 11 boats •
• Book online, turn up and step aboard •
• No ownership or mooring fees •
• Pay monthly, No contract •
• £295 per month •
t: 01202 724912 w: theboatclub.co.uk
www.parkstonebay.com 21Places to visit in and around the Harbour…
Poole Quay – Historic Poole Quay is a buzz Yarmouth - Yarmouth town is located on the
of activity during the summer with quayside north-west of the Isle of Wight, and acts as one
pubs and restaurants, amusements and live of the gateways to the Island. The history of the
entertainment most evenings at the weekend. town is very evident as you walk round. All along
the coastline seaside towns and villages hug the
Brownsea Island – Although boaters are
wide sandy beaches. Perfect for lazing away on a
not allowed to land on the island, there are
summer’s day or for a brisk stroll in winter.
anchorages to the west and south side, which are
sheltered and an idyllic spot for a picnic. Studland Bay – Beneath the shelter of Old Harry
Rocks and about a mile outside the harbour
Wareham – The entrance to Wareham River
entrance Studland is an excellent anchorage
starts deep within Poole Harbour and is about a
spot, especially when the winds are westerly.
30 minute motor from Parkstone Bay Marina. The
Wakeboarding, waterskiing and ski-bobbing are
river meanders through tall reeds for about 2 miles
common activities within the bay and it is also
to Wareham Quay. It is always best to check the
possible to row or swim ashore and walk up to
tide before visiting though as the river is very tidal.
the Bankes Arms for lunch.
Arne – Arne is a narrow channel to the north-west
Bournemouth Bay and Pier – Running for
of Brownsea Island and an idyllic anchorage spot
miles to the east of the harbour entrance are
for customers with shallow draft boats. There is a
Bournemouth’s famously beautiful sandy beaches.
variety of special wildlife to see, with wading birds,
Always crammed full during the summer with
Dartford warblers, ospreys and nightjars flying at
holiday-makers, boaters can enjoy their own
dusk.
space by anchoring off the beach and swimming
Swanage – This traditional seaside town is to ashore or sun-bathing on board. At Bournemouth
the west of the harbour entrance and Old Harry Pier, about a 35 minute motor from Parkstone Bay
Rocks. Boaters can anchor in Swanage Bay and Marina, there are cafés, restaurants, arcades and
go ashore to visit the Victorian pier, museums, the main shopping centre.
various watersports shops and walk the town trail.
22 www.parkstonebay.comWhat’s on?
Poole Harbour Boat Show British Beach Polo Championships
8th - 10th June 2018 13th - 14th July 2018
Poole Quay Boat Haven is filled with motorboats, yachts Two days of beach polo with professionals competing on
and RIBs, giving visitors the opportunity to view a huge Sandbanks Beach. Evening entertainment on both days.
selection of boats over this weekend. A significant number
of boat sales were made at the show which saw 34,000 Bournemouth Air Show
visitors over the three days. 30th August to 2nd September 2018
Our busiest weekend and one of the most anticipated
Swanage Fish Festival events of the year. Where better to watch the spectacular
9th - 10th June 2018 displays than from your boat on the water?
Prince Albert Gardens, overlooking the beautiful bay, is
the stage for cooking demonstrations by of top-notch Camp Bestival
chefs by day and popular entertainment by evening. Stalls 26th - 29th July 2018
offering a mouth-watering array of exotic fish fare and Set in the majestic grounds of Lulworth Castle, on Dorset’s
locally sourced fresh ‘catch of the day’, champagne and dramatic Jurassic coastline, Camp Bestival is jam-packed
oysters, or a humble fish finger bap and a cuppa, will be with entertainment, from stellar musical morsels and
available from morning to midnight on Saturday and until cultural delights to stunning sideshow attractions and
5pm on Sunday. lashings of family fun.
Bournemouth Food & Drink Festival The Bankes Arms Beer Festival
15th - 24th June 2018 August 2018
The Bournemouth Food & Drink Festival is 10 whole days of In association with the Isle of Purbeck Brewery - has to be
delight for foodies. Get to Bournemouth to enjoy good food, a definite date in every beer-lover’s diary! Set in Studland
amazing cooking skills and fabulous entertainment! Cookery overlooking the stunning Purbeck coast, the Festival is
displays, Cocktail masterclasses, and food, food, food! now in its 20th year and will have over 200 varieties of
Real Ale and Cider.
Round the Island Race
7th July 2018 Southampton Boat Show
The annual Round the Island Race, organised by the 15th - 24th September 2018
Island Sailing Club, is a one-day yacht race around the Isle Europe’s largest on-water boat show. Visit the stands of
of Wight, an island situated off the south coast of England. Parkstone Bay Yachts and The Boat Club Sandbanks,
The race regularly attracts over 1,400 boats and around which will both be exhibiting and promoting our Parkstone
15,000 sailors, making it one of the largest yacht races Bay brand.
in the world and the fourth largest participation sporting
event in the UK after the London Marathon and the Great
North and South Runs.
www.parkstonebay.com 23Boatyard Services & Storage The range of boatyard services we offer include: • Boat lifting • Engine lifting • Fin keel cradles • Boat storage, including under cover • Pressure washing • On-site engineers and riggers • Towing • Visitors moorings and pontoon berths • Mast lifting (customer/rigger must be present) We have invested in a range of plant which enables us to lift boats, including catamarans, up to 47 tons and 60 feet. There is space ashore for us to store boats throughout the winter, where they will have access to both electricity and water. Our Tenants Big Bear Marine Supplies Marine fastenings and fixings 01202 734661 Boatylicious Marine Ltd Sell Fun! 01202 618000 Dorset Cruises Private Charter Cruises – 01202 724910 Empery & Co Marine and Residential Architects 01202 742494 Harbour Sea School RYA Training Centre 01202 747857 JS Marine Ltd Boat repair, GRP and re-fit 07773 203647 Parkstone Bay Yachts International Yacht Brokers 01202 724917 Saltwater Solutions Marine engineers 01202 748312 South Deep Café Waterside brasserie and garden bar 01202 733155 The Boat Club Annual Boat Membership 01202 724912 The Laser Loft Laser cutting and signage 07713 123507 Wessex Hanseatic Marine Services Technical Marine Equipment 01202 978700 XP Rigging Yacht Rigging 01202 937524 Yellow Penguin Marine engineers 01202 710448 24 www.parkstonebay.com
Health & Safety
In the interests of maintaining your health & safety whilst enjoying your time at Parkstone Bay,
we would ask you to adhere to the following:
• Please pay attention to all designated speed limits and not be undertaken unless adequate fire safety control
any health & safety warning notices displayed within procedures have been put into practice. These should
the boatyard/marina. They are placed at the entrance include: The provision of portable fire extinguishers,
and around key areas of the yard and are aimed solely removing flammables and combustibles away from the
at preventing personal injuries. immediate area, checking for hot spots after the work
has been completed. We would ask you to refrain,
• Under no circumstances are berth holders, visitors wherever possible, from smoking within the yard and
or contractors to enter the dry berthing launch area, always ensure your cigarette is extinguished fully to
where the Wiggins forklift operates, unless escorted by prevent fire.
a member of the operations staff.
• All fuel must be stored in approved containers and
• The security and safe berthing of your craft whilst wherever possible siphoned into the craft on the land.
moored to the pontoons is your responsibility. To avoid We would prefer that you use the fuelling facilities
trips, slips and falls, please ensure that any securing provided by Parkstone Bay Marina to ensure the
lines / loose ends are not obstructing the pontoon upmost safety is maintained.
walkways and never walk over or stand on safety
barriers. If you need any advice or assistance please • Parents and guardians should take responsibility for
ask a member of the yard staff. ensuring children are under their control are adequately
supervised and that dogs are kept on a lead at all
• Fishing from pontoons is prohibited as this often times within the yard. Please remember if you are in
causes a safety impediment for safe access to and any doubt or see anything you consider hazardous,
from craft. Slipways & pontoons can be slippery and report it to a member of our staff.
we recommend wearing a lifejacket when frequenting
these areas. We advise that suitable non-slip footwear • Ensure that all hazardous waste (e.g. paint, solvents,
is worn in all areas around the boatyard/marina. oils, adhesives) are placed within appropriate
containers and taken to the hazardous waste facilities
• Do not encroach within operational working areas provided within the waste compound at the main
where safety notices are displayed and keep to the entrance. All inert waste should be disposed within
pedestrian routes. Our staff are very proficient and purposeful waste bins or taken home with you.
are there to make your time spent using our facilities Please contact the marina office if you wish additional
enjoyable and safe and are always delighted to help. contracted services or are employing contractors other
However, please remember that it is their workplace than our yard services.
and like all workplaces, hazards and risks are always
present. • In the unlikely event of a Fire you will be notified either
by hearing the words ‘FIRE FIRE FIRE’ being shouted
• When making your way around the site please be or by the automated alarm system. Upon hearing this
vigilant at all times, there are many pieces of machinery we would ask that you proceed to the designated Fire
and fork lifts in use at the yard. Always STOP, LISTEN, Assembly Point in the Outer Car Park. Once at this
LOOK for trucks / tractors. Never walk behind a location you must remain there until you are told it is
moving trailer. safe to return to the marina.
• Please refrain from using naked flames, e.g. welding,
Thank you for your attention & enjoy
cutting or brazing on your craft unless you have
acquired the relevant permissions from the operations your time at Parkstone Bay
office. Any hot work involving naked flames should
25 www.parkstonebay.comTelephone 07515 255828 or 01202 922554 26 www.parkstonebay.com
Terms & Conditions
The Small Print Our T&C’s are based on those published by the British Marine
Federation and approved by the RYA, who recommend that disputes are submitted to
alternative dispute resolution under the Marine Dispute Resolution Rules published by
the British Marine Federation.
LIABILITY We shall not be liable for any loss or damage caused VESSEL MOVEMENTS We reserve the right to move any vessel,
by any event or circumstance beyond our reasonable control (such gear, equipment or other goods at any time for reasons of safety,
as extreme weather conditions, the actions of third parties not security or good management of our business and premises.
employed by us or any defect in any part of a customer’s or third
party’s vessel); this extends to loss or damage to vessels, gear, PAYMENT Unless otherwise agreed between us the price of all
equipment or other goods left with us for repair or storage, and work, goods and services shall be due immediately on invoice date.
harm to persons entering our premises or using any of our facilities
or equipment. Where a customer delays in payment for more than 30 days or
withholds more than a proportionate sum against rectification of
We shall take all reasonable and proportionate steps having regard any alleged defects we reserve the right to charge interest on the
to the nature and scale of our business to maintain security at our outstanding amount at 4% over Barclays Bank Plc base rate.
premises and to maintain our facilities and equipment in reasonably
good working order. Subject to this and in the absence of any We reserve a general right (“a general lien”) to detain and hold onto
negligence or other breach of duty by us, vessels, gear, equipment a customer’s vessel or other property pending payment by the
or other goods are left with us at the customer’s own risk and customer of any sums actually due to us. We shall be entitled to
customers should ensure that their own personal and property charge the customer for storage and the provision of any ongoing
insurance covers such risks. services at our normal daily rates until actual payment (or provision
of security) by the customer and removal of the vessel or other
We shall not be under any duty to salvage or preserve a customer’s property upon providing proper security, for example a letter of
vessel or other property from the consequences of any defect guarantee from a Bank reasonably acceptable to us or lodgment
in the vessel or property concerned unless we shall have been of a cash deposit with a professional third party agent or with the
expressly engaged to do so by the customer on commercial terms. British Marine Federation, sufficient to cover the debt with interest
Similarly we shall not be under any duty to salvage or preserve a and, where the debt is contested, a reasonable provision for our
customer’s vessel or other property from the consequences of an prospective legal costs. This right does not affect the customer’s
accident which has not been caused by our negligence or another entitlement to withhold a proportionate part of the price in respect
breach of duty on our part. of alleged defects but where that amount is in dispute between
us the customer shall be required to provide security for the full
However, we reserve the right to do so in any appropriate amount pending resolution of the dispute.
circumstances, particularly where a risk is posed to the safety of
people, property or the environment. Where we do so we shall be All berthing fees are strictly nonrefundable and non-transferrable.
entitled to charge the customer concerned on a normal commercial
basis. Our customers’ attention is drawn also to the note at Clause 9.2 of
the Terms of Business regarding other rights which exist at law.
PRICES AND ESTIMATES In the absence of express agreement
to the contrary our price for work shall be based on time and GUARANTEE Advice on whether a customer is “a consumer” or
materials expended and services provided. otherwise protected by some or all of the consumer protection
legislation in force in the United Kingdom may be obtained from
When we give an estimate or indication of price – in writing or orally any local Trading Standards Office, the Citizens Advice Bureau, the
– we will exercise skill and judgement in doing so. Such estimates Office of Fair Trading or any firm of Solicitors (who may charge).
are subject always to the accuracy of information provided by the Online guidance may be obtained at the Government’s Consumer
customer and are usually based only on a superficial examination Gateway website at http://www.consumer.gov.uk/
and will not include the cost of any additional repairs or work
found necessary to the vessel and/or gear or equipment during the Were a customer is also a consumer he has certain minimum
work nor the cost of any extensions to the work comprised in the statutory rights regarding the return of defective goods and claims
estimate. for losses. These rights are not affected by these terms.
We will inform the customer promptly of any proposed increase in In addition to the statutory and other rights provided by English law
estimated prices and the reasons therefore and will only proceed we guarantee our work for a period of 12 months from completion
with the work or supply with the approval of the customer. The against all defects which are due to poor workmanship or defective
customer shall remain responsible for the cost of labour and materials supplied by us. We shall be liable under this guarantee
materials already supplied or remaining to be supplied which are only for defects appearing during this 12-month period which
not affected by the proposed increase in price. must be promptly notified to us in writing at our trading address or
registered office (set out on our letterhead). The geographical area
DELAYS The time for completion of our work is given in good faith within which this guarantee will be honored is restricted to the UK.
but is not guaranteed. We shall not be responsible for any delay
in completion of the work or for the consequences of any such On notification by the customer of such defects, we will investigate
delay unless it arises from our willful acts or omissions or from our the cause and if they are our responsibility under the terms of
negligence. this guarantee we will promptly remedy them or, at our option,
27 www.parkstonebay.comemploy other specialist contractors to do so. Any remedial work The place for delivery and collection of goods shall be at our
which is put in hand by the customer other than through ourselves premises unless agreed otherwise.
in accordance with the terms of this guarantee may invalidate
this guarantee in respect of such defects if we are not advised Advice regarding the Act and its effect may be obtained from any of
beforehand and given the opportunity to inspect and agree such the sources referred to at Clause 6.1 above.
work and its cost.
Maritime Law entitles us in certain other circumstances to bring
Where we supply goods or services to a partnership or company action against a vessel to recover a debt or damages. Such
or to a customer who is acting in the course of a business or a action may involve the arrest of the vessel through the Courts and
commercial operation (a “Business Customer”) then: its eventual sale by the Court. This right of arrest and sale may
continue to exist against a vessel following a change of ownership.
No article supplied by us to a Business Customer shall carry Sale of a vessel may also occur through the ordinary enforcement
any express or implied term as to its quality or its fitness for of a judgment debt against the Owner of a vessel or other property.
any particular purpose unless prior to the supply the Business
Customer has sufficiently explained the purpose for which it SUB-CONTRACTING We may sub-contract all or part of the
is required and made it clear that he is relying on our skill and work entrusted to us by the customer, on terms that any such
judgement. subcontractor shall have the protection and benefit of all rights and
conditions, and of all limitations and exclusions of liability, contained
No proprietary article specified by name, size or type by a Business in these Terms of Business. Where we exercise this right we shall
Customer shall carry any such express or implied term but we will remain responsible to the customer for the performance of our
assign to the Business Customer any rights we may have against subcontractor.
the manufacturer or importer of that article.
BOATS FOR SALE We reserve the right to charge 1.5%
We accept no liability to indemnify a Business Customer against commission on boats sold privately within Parkstone Bay Marina
any loss of profit or turnover which he or his customer or any other and to not allow any other yacht broker to list a customer’s vessel
person may sustain in consequence of the failure of any faulty or occupying one of our berths or moorings for sale.
unfit article supplied by us.
NOTICES Notice to a customer shall be sufficiently served
QUALITY STANDARDS We will complete our work to the agreed if personally given to him or if sent by first class post to the
specification and in the absence of any other contractual term as to customer’s last known address. Notices to us should be sent by
quality, to a satisfactory quality. first class post to our principal trading address or registered office.
ACCESS TO PREMISES / WORK ON THE VESSEL LAW AND JURISDICTION Any contract or series of contracts
made subject to these terms shall be subject to and governed by
Subject to the terms of Clause 8.2 no work shall be done on the English law and
vessel, gear, equipment or other goods while on our premises
without our prior written consent other than minor running repairs In the case of Business Customers, any dispute arising under them
or minor maintenance of a routine nature by the customer, his shall be submitted to the exclusive jurisdiction of the Courts of
regular crew or members of his family not causing nuisance, or England and Wales.
annoyance to any other customer or person residing in the vicinity,
nor interfering with our schedule of work, nor involving access to In the case of customers who are consumers or who are not
prohibited areas. contracting in the course of business any dispute shall be
submitted to the non-exclusive jurisdiction of the Courts of England
Prior written consent will not be unreasonably withheld where: The and Wales.
work is of a type for which we would normally employ a specialist
subcontractor; or The work is being carried out under the warranty
by the manufacturer and/or supplier of the vessel or any part of the
equipment to which the warranty relates.
In every case neither the customer nor his invitees shall have
access to the vessel during periods of work by us on the vessel
without our prior consent, which shall not be unreasonably
withheld.
RIGHT OF SALE Where we accept vessels, gear, equipment
or other goods for repair, refit, maintenance or storage we do so
subject to the provisions of the Torts (Interference with Goods)
Act 1977. This Act confers a Right of Sale on us in circumstances
where the customer fails to collect or accept re-delivery of the
goods (which includes a vessel and/or any other property). Such
sale will not take place until we have given notice to the customer
that in accordance with the Act. For the purpose of the Act it is
recorded that:
Goods for repair or other treatment are accepted by us on the
basis that the customer is the owner of the goods or the owner’s
authorised agent and that he will take delivery or arrange collection
when the repair or treatment has been carried out;
Our obligation as custodian of goods accepted for storage ends on
our notice to the customer of termination of that obligation;
28 www.parkstonebay.comArea Map Reproduced from Imray chart Y23 with permission of the publishers, not for navigational purposes. © Crown Copyright by permission of HMSO and UKHO. 29 www.parkstonebay.com
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