2020 Point-in-Time Count - Kelowna, British Columbia

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2020 Point-in-Time Count - Kelowna, British Columbia
Community Report

Point-in-Time Count

   Kelowna, British Columbia

   2020
Table of Contents

    Acknowledgements                                                          1

    Abstract                                                                 2

    Homelessness Snapshot                                                    3

    Introduction                                                             4

    Methodology                                                              5

     > Community Strategy                                                    7

     > Data Collection                                                       8

    Findings                                                                 10

     > Absolute Homelessness                                                 12

     > Indigenous Identity and Homelessness                                  19

     > Temporarily Housed Homeless                                           20

     > Hidden Homeless                                                       28

     > Changes Since the 2016 and 2018 PiT Counts                            28

    Discussion                                                               36

    Conclusion                                                               41

    Operational Definitions                                                  42

    References                                                               43

Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Acknowledgements

Central Okanagan Foundation
Lucie Bardos             Point-in-Time Count Coordinator
Sarah Martin             Indigenous Engagement Coordinator
Richard Roy              Community Entity Coordinator
Cheryl Miller            Director, Grants and Community Initiatives
Miao Yu                  Statistical Analysis
Yan Wang                 Statistical Analysis
Victor Cobián            Data Entry
Rees Mullen              Data Entry

Point-in-Time Count Steering Committee
Mia Burgess                Co-CEO, Brain Trust Canada
Reanne Holden-Amadio       Community Investment Manager, United Way SIBC
Tina Larouche              Executive Director, Kelowna Indigenous Housing Society
Heather Spence             Board Member, Kelowna Indigenous Housing Society
Kevin MacDougall           Community Policing Coordinator, City of Kelowna
Jen Kanters                Manager of Homelessness Services, Canadian Mental Health Association
Jamie Lloyd-Smith          Project Coordinator, A Way Home Kelowna
JoAnne McKenzie            Outreach/Caseworker, Kelowna’s Gospel Mission
Stephanie Ball             Executive Director, Journey Home Society
Sherry Landry              Program Participant, Lived Experience Circle on Homelessness
Dawn Himer                 Executive Director, John Howard Society of Okanagan and Kootenay
Nick Phan                  Residential Support Worker, John Howard Society of Okanagan and Kootenay

Graphic Design
Sandy Magee                             Redsand Creative

Special Thanks
Dorothy Goodeye                         Prayer, Smudge Ceremony, and Volunteer Training
Nutech Safety                           Free Rental of Safety Equipment for Volunteers
Cpl. Stuart Smith                       RCMP Representative – Volunteer Safety Training & Accompaniment
Cst. Solana Pare                        RCMP Representative – Volunteer Safety Accompaniment
Safeway                                 Snacks Donation for Volunteer Training and PiT Count
Barb Lawson                             First Aid Support
Value Village (Rutland)                 Backpack Donation for Volunteers

The Central Okanagan Foundation would like to thank everyone who contributed to the 2020 Kelowna Point-in-Time Count,
including all the organizations, community partners, and survey participants that provided invaluable support and feedback
throughout the process. Finally, we would like to extend a special thank-you to all the volunteers and team leaders that
dedicated their time and effort in conducting the Count.

This project was funded in part by Reaching Home: Canada’s
Homelessness Strategy through the Central Okanagan Foundation. The
opinions and interpretations in this publication are those of the author
and do not necessarily reflect those of the Government of Canada.

                 Suggested citation for this report: Bardos, L. (2020) Kelowna Point-in-Time Count: Community Report.
                                               Central Okanagan Foundation. Kelowna, BC.

           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                        1
Abstract

The results of the                   Background: Reaching Home: Canada’s Homelessness Strategy (formerly The
                                     Homelessness Partnering Strategy) provided support to over 60 communities
2020 PiT Count                       across Canada to conduct a coordinated Point-in-Time (PiT) Count of the
                                     homeless population in 2020. Due to the COVID-19 pandemic in 2020, only 5 of
provide a better                     the Federally funded communities were able to complete a PiT Count. Kelowna
understanding of                     was one of the few communities that was able to complete a PiT Count in 2020.
                                     This is because Kelowna’s count was scheduled on March 10th, 2020, which was
the current state                    early during the official PiT Count period of Mar 1 – Apr. 30. A Federal report

of homelessness                      will be published in 2021 with data from counts that took place in participating
                                     communities across 2020 and 2021. The count provides vital information to
in Kelowna.                          participating communities about their homeless population and contributes
to the understanding of homelessness in Canada. A PiT Count aims to provide a snapshot of homelessness in a
community by enumerating individuals who are, at a given time, staying in shelters or unsheltered locations (e.g. on
the street, in parks). PiT Counts include a survey that provides communities with information on the characteristics
of their homeless population (e.g. age, gender, veteran status, Indigenous identity). The 2020 PiT Count was the
third Federally coordinated count, with previous counts taking place in 2016 and 2018. The 2020 PiT Count can
be used to evaluate progress in reducing homelessness, tracking demographic changes and monitoring evolving
service needs in the community.

Methodology: A community strategy was developed in consultation with local stakeholders and homeless serving
agencies in 2016 and was reproduced in 2018 and 2020 to allow for comparisons between the counts. A list of
sheltered and unsheltered locations where people experiencing homelessness can be found was compiled and
categorized using a set of pre-determined guidelines and operational definitions. Teams of trained volunteers, led
by experienced team leaders (including outreach workers from local homeless serving agencies), traveled through
designated street zones, and into emergency shelters and interim housing locations to conduct the count and
invite individuals to take part in the survey. Additional systems data (age, gender, Indigenous identity, accompanied
children) for individuals staying in shelters and temporary system-supported housing was collected from 6 shelters,
11 interim housing locations, and 9 institutional care facilities.

Conclusion: The results of the 2020 PiT Count provide a better understanding of the current state of homelessness
in Kelowna. These results may be used to provide direction and inform strategic community planning. Due to the
reproducible methodology, the results from Kelowna’s 2020 PiT Count are comparable to the results from the 2018
and 2016 Kelowna PiT Counts. For the first time, three consecutive homelessness enumerations can be compared
for the city of Kelowna. These findings will continue to act as a benchmark to track changes in the homeless
population over time and measure progress in addressing homelessness.

2           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Point-in-Time Count
                                      KELOWNA           MARCH 10, 2020

                                                                                      1in5
                           89%

 2%           6%                           3%                                     (21%) identified as Indigenous
                                                                                   or had Indigenous ancestry

0-14        15-24        25-64          65+                 71%     Male   27%    Female   1%           Transgender    0.4%   Other
YEARS OLD    YEARS OLD    YEARS OLD     YEARS OLD

297
            AT LEAST                                                                  Number of People
                                                                                 Experiencing Homelessness
                                                                                            286        297
                                                                                  233       23%        4%
                                         were experiencing                                       INCREASE         INCREASE
                                      homelessness in Kelowna

      PEOPLE                                   4%      INCREASE
                                                       SINCE 2018                2016              2018               2020

84%
                                                                      Average days
                                                                     homeless within
                                        11%                           the past year                            72%
                                                                    has increased from
 indicated that                                                     192 days in 2016
they had stayed                                                              to
in an emergency
  shelter within
                                 Episodically                       241 days in 2018                    Chronically
  the past year
                                  Homeless                                   to                          Homeless
                          experienced 3 or more episodes of         267 days in 2020                  homeless for 6 months or
                          homelessness within the past year                                           more within the past year

                            There were              Top 5 Reasons                               View the full 2020 Point-in-Time
                                                                                                     Count report online at

                                                    for Housing Loss
                           an additional                                                        centralokanaganfoundation.org

                           335                      • Household Conflict                    Thank you to all of the organizations,
                                                                                             community partners, participants,
                          individuals living        • Not Enough Income for Housing          and volunteers that contributed to
                            in temporary
                         system-supported
                                                    • Substance Use Issues                     the 2020 Point-in-Time Count.

                               housing              • Conflict With Landlord
                                                    • Illness or Medical Condition

   Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                                             3
Introduction

Homelessness is a pervasive issue in Canada. It is estimated that 235,000 Canadians experience homelessness
each year1. As the largest city in British Columbia’s interior, Kelowna is no exception. With a population of
approximately 142,146 residents, Kelowna’s primary rental vacancy rate was estimated at 1.9% in fall 20182, which
was significantly lower than the Canadian average rate of 2.4%3. According to the 2020 Demographia International
Housing Affordability Survey4, Kelowna’s housing market is ranked the 9th least affordable market in Canada.

Beyond the availability and affordability of housing, the causes and consequences of homelessness are complex
and affect a diverse cross-section of the population. Many factors can contribute to an individual being homeless,
including mental health, a lack or sudden loss of income, addiction, substance use, or domestic abuse, among other
factors5. To prevent and reduce homelessness, it is important to understand who is being affected. As a designated
community under Reaching Home: Canada’s Homelessness Strategy, Kelowna received funding to take part in the
third nationally coordinated Point-in-Time Count between March 1 and April 30, 2020.

When completed in                                        A Point-in-Time (PiT) Count is a method used to measure
                                                         sheltered and unsheltered homelessness. It aims to
subsequent years using                                   enumerate individuals in a community who are, at a
                                                         given time, staying in homeless shelters, temporary
consistent methodology,                                  housing, or an unsheltered location (e.g. on the street
                                                         or in parks). By doing this, it provides a snapshot of
a PiT Count can be used                                  homelessness in a community. A PiT Count also includes

to track changes in the                                  a survey that collects information on the characteristics
                                                         of the homeless population (e.g. age, gender, Indigenous
homeless population                                      identity). This information can be used by the community
                                                         to gain a better understanding of the local context,
over time and measure                                    support local planning, identify community priorities,

progress in reducing                                     and assist with service mapping. PiT Count data may
                                                         also be used to increase public awareness and promote

homelessness in a                                        government engagement. When completed in subsequent
                                                         years using consistent methodology, a PiT Count can be
community.                                               used to track changes in the homeless population over
time and measure progress in reducing homelessness in a community. Data collected by participating communities
who are following national guidelines6 will contribute to a broader understanding of homelessness across Canada.
However, it is important when comparing PiT counts to consider the contextual changes observed within the city
between counts, such as the increase in overall population size and the opening of new shelters and interim

4          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
housing facilities. For example, the City of Kelowna has an increasing population so we can track the changes in
the homeless population as a proportion of the overall population of Kelowna.

It is also important to consider the scope and limitations of the PiT Count and to interpret the findings carefully.
For example, PiT Counts are limited in their ability to capture hidden homelessness (e.g. people who are “couch-
surfing”). Further, by focusing on a single night, the count will not include some people who cycle in and out of
homelessness. What a PiT Count can do is provide an estimate of how many people are homeless on a given
night. The number of individuals enumerated in a PiT Count should be considered the minimum number of people
experiencing homelessness in a community.

The two primary purposes of the Kelowna PiT Count are to (1) provide an enumeration, or count, of people
experiencing absolute homelessness, and (2) through a survey, provide information on the characteristics of the
homeless population.

                                        Methodology

While following the                                         A PiT Count Steering Committee, guided by the
                                                            PiT Count Coordinator, was created to build on the
                                                            local approach developed in 2016 and provide input
national guidelines,                                        throughout the implementation of the count7,8.
                                                            Sector representation on the committee included

a community                                                 the RCMP, homelessness services, frontline shelter
                                                            staff, mental health awareness and advocacy, the

strategy was                                                Indigenous community, people with lived experience,
                                                            youth homelessness, and others. Six of the fourteen

developed to most
                                                            members returned from the 2018 PiT Count Steering
                                                            Committee.

accurately reflect                                          Criteria were determined, based on the local context,
                                                            to identify locations where homeless individuals may

the current state of                                        be found. While following the national guidelines6,
                                                            a community strategy was developed to reflect the

homelessness                                                current state of homelessness most accurately in
                                                            Kelowna. It is of note that due to the demand for shelter
                                                            beds in Kelowna, a temporary cold weather emergency
in Kelowna.                                                 shelter was operational between December 2019 and

        Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                    5
Methodology

Mar 2020. In addition, organizations may fall in and out of the definition of interim housing between counts due
to changes in operational practices.

Absolutely Homeless6. An individual is operationally defined as absolutely homeless if they are residing in
an unsheltered location or accessing a homeless shelter. Unsheltered homelessness includes people who are
sleeping in places unfit for human habitation, including the following locations: streets, alleys, parks and other
public locations, transit stations, abandoned buildings, vehicles, ravines and other outdoor locations where people
experiencing homelessness are known to sleep. One month prior to the count, a known-location strategy was
used to compile a list of unsheltered locations frequented by homeless individuals. Feedback was provided by
the PiT Count Steering Committee as well as other community partners, including municipal by-law, RCMP, and
outreach service providers. Homeless shelters include emergency shelters (general and specific to men, women,
youth, etc.), extreme weather shelters, and Violence Against Women (VAW) shelters.

Temporarily Housed Homeless9. An individual is operationally defined as temporarily housed if they are accessing
system-supported (government or non-profit sector) interim housing or institutional care. Interim housing
provides services beyond basic needs, offers residents more privacy, and emphasises participation and social
engagement. Interim housing targets those who would benefit from structure, support, and skill-building prior to
moving to long-term housing, with the ultimate goal of preventing a return to homelessness. Institutional care
serves individuals who are provisionally accommodated in medical/mental health institutions, penal institutions,
residential treatment, withdrawal management centres, or children’s institutions/group homes but lack permanent
housing upon release. This includes individuals who: a) were homeless prior to admittance and who have no plan
for permanent accommodation after release; b) had housing prior to admittance, but lost their housing while
in institutional care; or c) had housing prior to admittance, but cannot go back due to changes in their needs.
Without adequate discharge planning and support, including arrangements for safe and reliable housing (and
necessary aftercare or community-based services), there is a likelihood that these individuals may transition into
homelessness following their release. For both interim and institutional care, locations were included if residency
was guaranteed for three years or less.

Hidden Homeless10. An individual is operationally defined as experiencing hidden homelessness if they are living
temporarily with others, but without guarantee of continued residency or immediate prospects for accessing
permanent housing. These individuals are typically not paying rent, the duration of stay is unsustainable in the
long term, and they do not have the means to secure their own permanent housing in the future. They differ
from those who are staying with friends or family out of choice in anticipation of prearranged accommodation,
whether in their current hometown or a new community. This living situation is understood by both parties to be
temporary, and the assumption is that it will not become permanent.

6           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Community Strategy

The Kelowna PiT Count was conducted on the evening of March 10th, 2020. The temperature high during the day
was 4°C, with a low of -6°C. 75 volunteers were recruited from the School of Social Work, Southern Medical Program,
and the School of Nursing at the University of British Columbia Okanagan campus, as well as the Nursing program
at Okanagan College. The volunteers conducted surveys with individuals experiencing absolute homelessness and
also conducted surveys in some interim housing locations. Additionally, 30 team leaders were recruited from local
homeless serving agencies to support and lead the 75 volunteers during the count. Volunteers and team leaders
were required to attend a three-hour training session where they were provided with detailed information on
homelessness, survey administration, enumeration protocols, cultural awareness, and personal safety.

Teams consisting of three to five volunteers and one to two team leaders were assigned to a homeless shelter,
unsheltered location, or interim facility depending on the density of the location. A total of 28 teams participated
in the count including 14 unsheltered teams, six sheltered teams, six interim facility teams, one designated magnet
event team at Foundry Kelowna, and one Interior Health Mobile Supervised Consumption Services RV team. It
should be noted that the Richter Street Overnight Program team (Okanagan Boys and Girls Clubs) also hosted
a youth magnet event at their location. The magnet events functioned to increase survey engagement among
young people as they are generally considered to be a hard-to-reach population. Surveys were conducted between
6:00 pm and 10:00 pm to correspond with homeless shelter intake and reduce opportunities for duplication in the
enumeration of people experiencing absolute homelessness. Unsheltered teams were given a map with detailed
directions and highlighted points of interest, a tally sheet to report the number of observed homeless individuals,
and surveys to be conducted. Volunteer teams were instructed to approach everyone that they encountered
within their assigned zone. Teams entering a homeless shelter or interim facility conducted surveys only, and
were not provided with a tally sheet, as the enumeration of the sheltered population was accomplished through
the collection of systems data. Volunteers were provided with an emergency contact number, veteran resource
cards, and Kelowna Community Resources Street Survival Guides listing local resources for people experiencing
homelessness. KCR Street Survival Guides were offered to unsheltered individuals in crisis or immediate need. All
participants that completed a survey were given a $10 Tim Hortons Gift Card.

                                           PiT COUNT

    6:00pm – 10:00pm

         March 10, 2020
                                            75 30   volunteers                              team leaders

        Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                   7
Data Collection

To enumerate and collect demographic information about individuals experiencing homelessness, a mixed-methods
design was used including tally sheets, survey data and systems data (Figure 1).

                                                 3 DATA SOURCES

              Tally Sheets                           Survey Data                            Systems Data

    Unsheltered             Homeless                   Hidden                     Interim               Institutional
     Homeless               Shelters                Homelessness                  Housing                   Care

                                                 5 POPULATIONS

               Absolutely                                                                     Temporarily
               Homeless                                                                         Housed

                                              Pit Count Data

                         Figure 1. The PiT Count data collection strategy consisted of collecting
                             3 types of data sources from the 5 population groups defined.

8           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Data Collection

Systems Data. Sheltered locations where homeless individuals may be residing, including homeless shelters,
interim housing, and institutional care facilities, were contacted prior to the night of the count to obtain access to
systems data for individuals residing at each location on the night of the count. Each organization received detailed
instructions regarding how to report their records, including instructions on how to maintain the confidentiality and
anonymity of each client. Information was collected regarding the total number of clients residing at each location
on the night of the count as well as demographic information including age, gender, whether they identified as an
Indigenous person, and whether the individual was an accompanied child aged 18 or younger. Institutional care
providers were asked to only provide information on temporarily housed clients, as previously defined, that would
lack permanent housing upon release, including those that self-reported being homeless, have no fixed address, or
discharge plan. Sheltered locations were also asked to provide data regarding their total capacity and the number
of waitlisted individuals where applicable.

Survey Data. The survey consisted of three sections, including an introductory script, 4 screening questions,
15 core questions from Reaching Home and 1 additional question suggested by the Canadian Observatory on
Homelessness (COH). Several core questions contained additional optional sub questions also taken from the
optional questions suggested by COH. The introductory script introduced the volunteer and the purpose of
the survey. Individuals were informed that the survey would take about 10-15 minutes to complete, that their
participation was voluntary, that they may skip any question or stop the interview at any time, and that their
responses would be anonymous. Screening questions were used to determine if an individual had previously taken
the survey, was willing to participate, and was eligible to conduct the survey. Additional screening questions were
added to identify and screen-in individuals experiencing hidden homelessness. Individuals were asked, “Where
are you staying tonight?” If someone identified with a hidden homeless location (e.g. “someone else’s place”), the
follow-up question was asked, “Do you have access to a permanent residence where you can safely stay as long
as you want?” Depending on the responses to these questions, an individual’s eligibility was determined. Survey
questions included participants’ age, gender, Indigenous identity, number of family members present, military or
RCMP service, number of homeless episodes, amount of time being homeless, age of first homeless episode, health
challenges, reasons for housing loss, sources of income, foster care/group home history, and challenges faced
while trying to secure housing. A complete list of the survey questions and potential responses are available online
at www.centralokanaganfoundation.org.

Tally Sheets. Volunteer teams surveying in unsheltered locations used tally sheets to record individuals that did
not participate in the survey. Tally sheets were used to record when an individual was not surveyed. Volunteers
reported the reason the person was not surveyed (whether they declined, already responded, or were observed
only). For individuals that were observed as homeless, volunteers indicated the reasons why they perceived the
individual to be homeless (e.g. sleeping on bench with belongings).

        Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                     9
Findings

Systems data from social agencies was used to collect information regarding an individual’s age, gender, whether
they identified as an Indigenous person or were an accompanied child. Data was received from a total of 6 shelters
(Table 1), 11 system-supported interim housing locations (Table 2), and 9 institutional care locations (Table 3). A
total of 225 individuals were identified as staying in a homeless shelter on the night of the count. An additional 253
individuals were identified as residing in interim housing and 82 individuals residing in institutional care. Volunteer
teams surveying unsheltered locations identified 72 individuals experiencing unsheltered homelessness during
the night of the count, with 2 additional individuals unsure of where they were spending the night. A total of 249
surveys were completed, including 119 with people staying in shelters and 31 with people staying in unsheltered
locations. This represents a response rate of 53% of the sheltered homeless population and 43% of the identified
unsheltered homeless population. In addition, 91 surveys were completed by individuals in interim housing, six
surveys were completed by individuals experiencing hidden homelessness and two surveys were completed by
individuals who didn’t know where they were staying the night.

                                                            HOMELESS SHELTERS
      Location (Organization)                                               Count       Total Capacity1 Survey Data Systems Data
  1   Alexandra Gardner Shelter (NOW Canada)                                   18               20+                     x                x
 2 Cornerstone (John Howard Society)                                          78                80+                     x                x
 3 Welcome Inn                                                                40                40                      x                x
 4 Kelowna's Gospel Mission                                                   76                 76                     x                x
 5 Kelowna Women's Shelter                                                     13               16+                     x                x
 6 Youth Shelter (Okanagan Boys and Girls Clubs)                               0                10+                   n/a                n/a
                                 Total                                       225              242+

Table 1. Client enumeration, total capacity, and data collection strategy (survey or systems data) for local homeless shelters.
1 The total capacity of the homeless shelter may be expanded by providing sleeping mats or additional cots, denoted by the (+) symbol.

                6
        homeless shelters
                                                         11
                                                  interim housing locations
                                                                                                                      9
                                                                                                       institutional care providers

10              Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Findings

                                                                INTERIM HOUSING
         Location (Organization)                                             Count1       Total Capacity Survey Data Systems Data
     1   1043 Harvey House (John Howard Society)                                 5                  9                                x
 2 Cardington Apartments (John Howard Society)                                  28                 30                   x            x
         Fuller Place Bridge to Housing
 3                                                                              37                 37                   x            x
         (John Howard Society)
 4 Essentials Safe Housing (NOW Canada)                                          11                12                   x            x
 5 Family Den (Ki-Low-Na Friendship Society)                                    13                 8                                 x
 6 Freedom's Door                                                               63                 63                   x            x
 7 Gateway (Okanagan Boys and Girls Clubs)                                       1                  2                   x            x
 8 Penny Lane (Okanagan Boys and Girls Clubs)                                    3                  6                   x            x
 9 Karis Support Society                                                        39                 36                   x            x
 10 Ozanam House (Society of St. Vincent de Paul)                               15                 18                                x
 11 Francis Avenue & Gordon Drive (Society of Hope)                             38                 38                                x
                                  Total                                        253               259

Table 2. Client enumeration, total capacity, and data collection strategy (survey or systems data) for local interim housing locations.
1 Some counts include infants or young children who may not be factored into the Total Capacity for a facility.

                                                             INSTITUTIONAL CARE
         Location (Organization)                                                                  Count           Survey Data   Systems Data
 1       Cara Centre                                                                                    6                            x
 2       Coral House (Okanagan Mental Health Society)                                                   5                            x
 3       Florin House                                                                                   8                            x
 4       Holding Cells (RCMP)                                                                           8                            x
 5       Kelowna General Hospital                                                                    25                              x
         Bridgeway Intensive Residential Treatment
 6                                                                                                   14                              x
         (The Bridge Youth and Family Services)
         Adult Withdrawal Management
 7                                                                                                      7                            x
         (The Bridge Youth and Family Services)
         Youth Withdrawal Management
 8                                                                                                      0                            x
         (The Bridge Youth and Family Services)
 9       Supported Recovery (The Bridge Youth and Family Services)                                      9                            x
                                            Total                                                   82

Table 3. Client enumeration (of individuals that would lack permanent housing upon release) and data collection strategy
(survey or systems data) for local institutional care providers.

            Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                                        11
Absolutely Homeless

To reflect the most accurate enumeration of the absolutely homeless population in Kelowna, a combination of
homeless shelter systems data (n=225), unsheltered survey data (n=31), and volunteer-observed homelessness
(n=41) were used. A total of 297 individuals were identified as being absolutely homeless, with 225 (76%)
experiencing sheltered homelessness, 72 (24%) experiencing unsheltered homelessness. There were also two
additional individuals experiencing absolute homelessness but staying in unknown locations. These individuals
could not be added to the tally as they may be accessing a shelter and thus be double counted. However, their
survey responses were used in survey question analysis for understanding service needs.

Systems data and unsheltered survey data were used to most accurately reflect the age and gender of this
population, as well as the percentage of the population who identify as Indigenous (Table 4). The absolutely
homeless population had a mean age of 40 years, with the majority being male (71%), indicating no Indigenous
identity (79%), and falling between the ages of 25-64 years (89%). Notably, there were a higher number of women
indicating Indigenous Identity (25%) when compared to their male counterparts (19%). Figure 2 depicts the
percentage distribution of gender by age ranges.

 ABSOLUTE HOMELESSNESS DEMOGRAPHICS                                                  n=256
 Age (Mean, Standard Deviation)                                                      40 years (+13)
 Age Range (%)
 0-14 years                                                                          2
 15-24 years1                                                                        6
 25-64 years                                                                         89
 65+ years                                                                           3
 Gender (%)
 Male                                                                                71
 Female                                                                              27
 Transgender                                                                         1
 Other                                                                               0.42
 Indigenous Identity (%)
 Non-Indigenous                                                                      79
 First Nations                                                                       14
 Métis                                                                               4
 Non-Status / Indigenous Ancestry                                                    1
 Inuit                                                                               1

Table 4. Age, gender, and Indigenous Identity of individuals experiencing absolute homelessness. Rounding may cause some
categories reporting (%) not to add to 100%.
1	Some local youth homelessness services organizations define youth as people aged 12-24. The percentage of people who are experiencing absolute
   homelessness in this category is 7%.
2 Decimal place added in this case to prevent 0% representation (n=1 individual).

12             Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Absolutely Homeless

                                                   10%    20%     30%     40%     50%     60%       70%

                          0-14 years
   Female
                          15-24 years
   Male

   Transgender
                          25-64 years
   Other

                          65+ years

Figure 2. Gender distribution (%) by age range of individuals experiencing absolute homelessness.

A total of 152 surveys were completed with individuals that were identified as being absolutely homeless (Table 5).
89% indicated that they were not with any family members, whereas 11% identified being with a family member
on the night of the count. 84% indicated that they had stayed in an emergency shelter within the past year. 7%
indicated that they had served in the Canadian Military and none indicated service in the RCMP. 1% indicated they
were new immigrants or refugees that had moved to Canada within the past five years. The average number of
days spent homeless within the last year was 267 days, ranging from 12 days to 365 days. 72% of participants were
identified as being chronically homeless as a result of being homeless for six months or more within the past year.
The average number of homeless episodes within the past year was 1.4 times, ranging from one (current episode)
to seven episodes. 11% of participants were identified as being episodically homeless as a result of experiencing
three or more separate episodes of homelessness within the past year. 38% of those experiencing absolute
homelessness identified that they had been in foster care and/or a group home. Of those who had been in foster
care and/or a group home, 50% became homeless within one year of leaving care. 88% of participants identified
their sexual orientation as straight, 8% as bisexual, 2% as asexual, 1% as gay, 1% as queer, and 1% as other. The
absolutely homeless population had a mean age of 28 years when they experienced homelessness for the first
time, with 48% of those experiencing absolute homelessness before the age of 25.

In 2020 participants were asked for the first time to identify health challenges they may be facing. 30% of
individuals reported substance use issues, with 23% reporting mental health issues, 17% reporting a learning
disability or cognitive limitation, 16% reporting an illness or medical condition, and 15% reporting a physical
disability. They were also asked if they identified as having an acquired brain injury, with 37% responding ‘yes’. In
addition, participants were asked about their service needs. They reported service needs related to addiction or
substance abuse (26%), mental health (23%), a serious/ongoing medical condition (14%), physical disability (11%),
learning disability (10%), brain injury (10%), none of the above (5%), and pregnancy (1%).

          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                  13
Absolutely Homeless

Absolute Homelessness Characteristics                                             n=152
Staying with Family Members (%)
Yes                                                                               11
No                                                                                89
Have Used Emergency Shelter in Past Year (%)
Yes                                                                               84
No                                                                                16
Service (%)
Military                                                                          7
RCMP                                                                              0
No Service                                                                        93
Immigrant or Refugee in Past Five Years (%)
Yes                                                                               1
No                                                                                99
Days Homeless Within Past Year (Mean, Standard Deviation)                         267 days (+128)
Length of Time Homeless Within Past Year (%)
0-2 Months                                                                        12
3-5 Months                                                                        16
6-12 Months                                                                       72
Homeless Episodes Within the Past Year (Mean, Standard Deviation)                 1.4 episodes (+1.0)
Number of Times Homeless Within Past Year (%)
1 Time (current episode)                                                          75
2 Times                                                                           13
3 or more Times                                                                   11
Been in Foster Care and/or Group Home (%)
Yes                                                                               38
No                                                                                62
Became Homeless Within 1 Year of Leaving Foster Care/Group Home (%)
Yes                                                                               50
No                                                                                50
Sexual Orientation (%)
Straight                                                                          88
Bisexual                                                                          8
Asexual                                                                           2
Queer                                                                             1
Gay                                                                               1
Other                                                                             1

Table 5. Characteristics of individuals experiencing absolute homelessness. Rounding may cause some categories reporting
(%) not to add to 100%.

14          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Absolutely Homeless

Table 5. Continued

 1st Homelessness Experience (Mean, Standard Deviation)                     28 years (+14.6)
 1st Homelessness Experience (%)
 0-14 years                                                                 18
 15-24 years                                                                31
 25-64 years                                                                51
 65+ years                                                                  1
 Health Challenges (%)
 Substance Use Issue                                                        30
 Mental Health Issue                                                        23
 Learning Disability or Cognitive Limitation                                17
 Illness or Medical Condition                                               16
 Physical Disability                                                        15
 Acquired Brain Injury (%)
 Yes                                                                        37
 No                                                                         63
 Service Needs (%)
 Addiction or Substance Abuse                                               26
 Mental Health (Counselling, Treatment etc.)                                23
 Serious/Ongoing Medical Condition                                          14
 Physical Disability                                                        11
 Learning Disability                                                        10
 Brain Injury                                                               10
 None of the Above                                                          5
 Pregnancy                                                                  1

Participants were asked, “What happened that caused you to lose your housing most recently?”, “How long ago
did that happen (that you lost your housing most recently?1)”,“What are your sources of income?” and “What
challenges or problems have you experienced when trying to find housing?” The highest reported reason for
housing loss was household conflict (21%), which includes spouse/partner conflict, parent/guardian conflict and
roommate conflict, followed by not enough income for housing (18%) and substance use issue (13%). 55% of
people responded that they lost their housing within the past year, with 7% of those being within the last month.
21% responded that they lost their housing between one to three years ago, 13% between three to five years ago,
10% more than five years ago, with 1% never having had stable housing. The highest reported source of income
was from welfare/social assistance (28%), followed by disability benefits (21%), and informal income (e.g. bottle
returns, panhandling) (19%). The highest reported challenge when trying to find housing was rents too high (20%),
followed by low income (18%), addiction (10%), and discrimination (9%).
1 This question was new in 2020.

           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org             15
Absolutely Homeless

Absolute Homelessness Characteristics
Reason For Housing Loss (%)
Household Conflict1                                                                        21
Not Enough Income for Housing                                                              18
Substance Use Issue                                                                        13
Conflict with Landlord                                                                     9
Illness or Medical Condition                                                               7
Incarceration (jail or prison)                                                             4
Building Sold or Renovated                                                                 4
Unforeseen Event (e.g. fire or flood)                                                      3
Conflict With: Other                                                                       2
Other2                                                                                     2
Unfit/Unsafe Housing Condition                                                             2
Experienced Abuse by Spouse/Partner                                                        2
Experienced Abuse by Other                                                                 2
Hospitalization or Treatment Program                                                       2
Left the Community/Relocated                                                               1
Experienced Discrimination                                                                 1
Complaint (e.g. pets/noise/damage)                                                         1
Never Had Stable Housing                                                                   1
Theft of Property                                                                          0.5
Addition to Family (Too Many People in Housing)                                            0.5
How Long Ago Did You Lose Your Housing Most Recently? (%)
Less than 1 month ago                                                                      7
1 month to 1 year ago                                                                      48
1(+)3 to 3 years ago                                                                       21
3(+) to 5 years ago                                                                        13
More than 5 years ago                                                                      10
Never Had Stable Housing                                                                   1
Source of Income (%)
Welfare/Social Assistance                                                                  28
Disability Benefit                                                                         21
Informal Income Sources (e.g. bottle returns, panhandling)                                 19
Employment                                                                                 10
GST/HST Refund                                                                             7
Money from Family/Friends                                                                  4
No Income                                                                                  4
Seniors Benefits                                                                           2

16        Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Absolutely Homeless

 Source of Income (%) Continued
 Employment Insurance                                                                                                1
 Child and Family Tax Benefits                                                                                       1
 Income from Deceased Family Members/Inheritance                                                                     1
 Other4                                                                                                              1
 Barriers to Housing (%)
 Rents Too High                                                                                                      20
 Low Income                                                                                                          18
 Addiction                                                                                                           10
 Discrimination                                                                                                      9
 No Income Assistance                                                                                                8
 Mental Health Issues                                                                                                5
 Poor Housing Conditions                                                                                             5
 Family Breakdown/Conflict                                                                                           5
 Criminal History                                                                                                    4
 Health/Disability Issues                                                                                            3
 Domestic Violence                                                                                                   2
 Pets                                                                                                                2
 Don’t Want Housing                                                                                                  2
 Children                                                                                                            1
 No References                                                                                                       1
 Lack of Housing Availability                                                                                        1
 Other    5
                                                                                                                     1
 Bad/No Credit                                                                                                       1
 Currently on Waitlist                                                                                               1
 Transportation                                                                                                      1
 Roommates/Problems with Shared Housing                                                                              0.4
 No Barrier                                                                                                          0.2

Table 6. Survey responses to the questions, “What happened that caused you to lose your housing most recently?”, “How
long ago did that happen (that you lost your housing most recently)?”,“What are your sources of income?” and “What
challenges or problems have you experienced when trying to find housing?” Note: Multiple responses were accepted.
Rounding may cause some categories reporting (%) not to add to 100%.
1	Household conflict included: spouse/partner (11%), roommates (8%) and parent/guardian (2%).
2	Other answer options included: work, medication, loss of personal documents, boredom.
3	1(+) indicates >1 year and so forth.
4	Other answer options included: lotto, settlement from an accident
5	Other answer options included: too many criteria, landlord advancing on wife, haven’t looked, lack of education

              Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                       17
Absolutely Homeless

The question “How long have you been in Kelowna?” is reported as the               Where Did You Live Before You
number of people that moved to Kelowna in the past year to match the               Came Here?
question asked in 2016 and 2018. Two additional follow-up questions
                                                                                                          # of
were asked in 2018 and 2020: “What is the main reason you came to                  British Columbia
                                                                                                          Respondents
Kelowna?” and “Where did you live before you came here?” The highest
                                                                                   Abbotsford             1
reported reasons for moving to Kelowna were family moved here (15%)                Coldstream             1
and employment (seeking) (15%), followed by to access services and                 Cranbrook              1
supports (13%) and to visit friends and family (13%). Of those that                Fort St. John          1
identified that they had moved to Kelowna within the past year, their              Golden                 1
answers as to where they moved from varied. Communities were spread                Grand Forks            1
throughout Canada with the majority being within British Columbia. This            Halifax                1
was similar to the answers provided to the question “Which Indigenous              Kamloops               1
                                                                                   Lake Country           1
community are you from?” where those that identified a community
                                                                                   Lumby                  1
were from a wide range of communities across British Columbia and
                                                                                   Merritt                1
the rest of Canada, with some coming from the USA (Table 12).
                                                                                   Nelson                 1
                                                                                   Penticton              6
 ABSOLUTE HOMELESSNESS CHARACTERISTICS                                             Prince Rupert          1
 Moved to Kelowna Within Past Year (%)                                             Salmon Arm             1
 No                                     70                                         Squamish               1
 Yes                                    30                                         Terrace                1
 What is The Main Reason You Came to                                               Trail                  1
                                        Within Past Year (N=45)                    Vancouver              4
 Kelowna? (%)
                                                                                   Victoria               2
 Family Moved Here                      15
                                                                                   Manitoba
 Employment (seeking)                   15
                                                                                   Winnipeg               1
 To Access Services and Supports        13                                         Alberta
 Visit Friends/Family                   13                                         Calgary                2
 Access Emergency Shelter               10                                         Edmonton               3
 Weather/Climate                        10                                         Saskatchewan
 Unforeseen Event (e.g. car broke down) 8                                          Prince Albert          1
                                                                                   Regina                 1
 Employment (secured)                   5
                                                                                   Ontario
 Fear for Safety                        3
                                                                                   Toronto                1
 Recreation/Shopping                    3                                          Other
 Other                                  3                                          All over AB/BC         1
 To Start Over/To Have a Better Life    3                                          Tokyo                  1
 To Get Away from Previous Place        3                                          USA                    2

Table 7. Survey responses to the questions, “How long have you been in Kelowna?”, “What is the main reason you came to
Kelowna?” and “Where did you live before you came here?”. Rounding may cause some categories reporting (%) not to add
to 100%. Responses of “I don’t know” and “decline to respond” caused the list of respondents for “Where did you live before
you came here” to add to less than n=45.

18          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Indigenous Identity and Homelessness

 INDIGENOUS COMMUNITIES1                         Those who identify as Indigenous have been noted as overrepresented in the
 Absolutely Homeless                             homeless population. In the 2018 Federal PiT Count Report, respondents that
 British Columbia                                identified as Indigenous represented 30% of the homeless population11. During
 ?Esdilagh First Nation                          the 2020 Kelowna PiT Count 21% of both absolutely homeless individuals and
 Cheslatta Carrier Nation                        temporarily housed individuals identified as Indigenous. Respondents were also
 Esk’etemc First Nation                          asked: “Which Indigenous community are you from?” Most people responded
 Kitselas First Nation                           that they had relocated from a community within BC. It is important to note
 Lheidli T’enneh First Nation
                                                 that several of the individuals who identified as Indigenous did not provide an
 Lhtako Dené Nation
                                                 Indigenous community of origin.
 Musqueam Nation
 Nisga’a Nation
 Nlaka’pamux Nation                               INDIGENOUS COMMUNITIES                                   INDIGENOUS COMMUNITIES
 Secwepémc Nation                                 Absolutely Homeless                                      Temporarily Housed cont’d
 Soowahlie First Nation                           Other                                                    Alberta
 Upper & Lower Similkameen                        Cherokee Nation                                          Kainai Nation
 First Nations                                    (Southeastern USA)                                       Sucker Creek First Nation
 Ontario                                          Comanche Nation                                          Saskatchewan
 Batchewana First Nation                          (Southwestern USA)                                       Sioux (SK specified)
 Cree Nation (ON specified)                       Cree Nation (North Central Canada)                       Treaty 4 Territory
                                                  (x3)                                                     (unspecified First Nations)
 Kasabonika Lake First Nation
                                                  Confederated Salish and Kootenai                         Manitoba
 Mi’kmaq Nation (ON specified)                    Tribes of the Flathead Reservation
 Sandy Lake First Nation                                                                                   Nisichawayasihk Cree Nation
                                                  (Northwestern USA)
 Temagami First Nation                                                                                     Peguis First Nation
                                                  Mi'kmaq Nation (Eastern Canada)
 Wahgoshig First Nation                                                                                    Other
                                                  Ojibwe Nation
 Walpole Island First Nation                      (Ontario/Northeastern USA)                               Blackfoot Confederacy (South
                                                                                                           Central Canada, North Central USA)
 Alberta                                          Treaty 6 Territory (Central AB & SK)
                                                                                                           Cree Nation (North Central Canada)
 Alexander First Nation                           Ute Nation (Western USA)
                                                                                                           Haudenosaunee
 Tsuut’ina Nation                                 Temporarily Housed                                       (North Eastern USA)
 Saskatchewan                                     British Columbia                                         Great Sioux Nation (South Central
 Mistawasis First Nation                          Cree Nation (BC specified)                               Canada, North Central USA)
 Zagime Anishinabek (Sakimay                      Haisla Nation                                            Hidden Homeless
 First Nations)                                   Lytton First Nation                                      Dene Nation
 Northwest Territories                            Oregon Jack Creek Band                                   (Northern Boreal Canada)
 Tetlit Gwich’in First Nation                     Secwepémc Nation (x2)
 Manitoba                                         Upper & Lower Similkameen
 Rolling River First Nation                       First Nations

Table 8. Survey responses to the question “Which Indigenous community are you from?” from all respondents that identified
as Indigenous or having Indigenous Ancestry, and categorized by Absolutely Homeless, Temporarily Housed, and Hidden
Homeless. Each community was identified once except for communities denoted by a x2 or x3.
1	Some Indigenous communities are listed more than once under various provinces/territories. This is because efforts were made to represent as much
   information as was given through the survey questions; while some respondents identified specific provinces/territories, others did not (e.g. Cree Nation).

           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                                                         19
Temporarily Housed Homeless

A total of 335 individuals were identified as temporarily housed in interim housing (n=253) or institutional care
(n=82). Individuals identified in temporary housing had a mean age of 36 years, with the majority being male
(59%), indicating no Indigenous identity (79%), and falling between the ages of 25-64 years (74%) (Table 9).
Figure 3 depicts the percentage distribution of gender by age ranges.

 TEMPORARILY HOUSED DEMOGRAPHICS                                                                        n=335(311)1
 Age (Mean, Standard Deviation)                                                                          36 (+17)
 Age Range (%)
 0-14 years                                                                                             14
 15-24 years    2
                                                                                                        10
 25-64 years                                                                                            74
 65+ years                                                                                              3
 Gender (%)
 Male                                                                                                   59
 Female                                                                                                 40
 Transgender                                                                                            0.33
 Indigenous Identity (%)
 Non-Indigenous                                                                                         79
 First Nations                                                                                          17
 Métis                                                                                                  3
 Non-Status / Indigenous Ancestry                                                                       1
 Inuit                                                                                                  0

Table 9. Age, gender, and Indigenous identity of individuals in Temporary Housing.
1	One facility was only able to provide a partial data set, which allowed for that data set to be used in only calculations for total number of people who were
   temporarily housed, gender distribution, average age, and total percentage of people identifying as Indigenous. All other data analysis was performed on
   a smaller data set from facilities providing complete line level data.
2	Some local youth homelessness services organizations define youth as people aged 12-24. The percentage of people who are temporarily housed in this
   category is 11%.
3	Decimal place added in this case to prevent 0% representation (n=1 individual)

                                                                10%        20%       30%       40%          50%     60%

                                 0-14 years
    Female                                                                                                                        Figure 3. Gender
                                 15-24 years                                                                                      distribution (%)
    Male                                                                                                                          by age range of
                                 25-64 years                                                                                      individuals residing in
    Transgender                                                                                                                   temporary housing.

                                 65+ years

20              Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Temporarily Housed Homeless

A total of 91 surveys were completed with individuals living in interim housing (Table 10). It should be noted that
not all interim housing facilities participated in the survey portion of the PiT Count. The survey data collected
represents a subpopulation of those residing in interim housing and may not represent the whole group. This
population is part of the core population as defined by Reaching Home6. This is the second time that Kelowna’s
interim housed individuals have had the opportunity to participate in the survey portion of a PiT Count. Please
see Table 2 for a list of facilities that completed surveys. Future counts may include all interim housing facilities
depending on available resources. Interim housing facilities which change their guaranteed residency limit over
the years may fall in or out of the scope of the Kelowna PiT Count, which only screens in facilities that have a
guaranteed residency of three years or less. This can impact the number of individuals enumerated as staying at
interim housing locations.

In 2020, 95% of participants indicated that they were not with any family members, whereas only 5% identified
being with a family member on the night of the count. 51% indicated that they had stayed in an emergency shelter
within the past year. 7% indicated that they had served in the Canadian Military, while none indicated prior service
in the RCMP. 34% indicated they had moved to Kelowna within the past year. 1% of participants indicated they
were new immigrants or refugees that had moved to Canada within the past five years. The average number of
days spent homeless within the last year was 269 days, ranging from zero days to 365 days. It was explained to
participants that “homelessness” was defined as any time that they have been without a permanent and secure
place to live, which includes staying in transitional/interim housing, however the answers provided by respondents
were noted as recorded by surveyors.

77% of participants were identified as being chronically homeless as a result of being homeless for six months
or more within the past year. The average number of homeless episodes within the past year was 1.4 episodes,
ranging from zero to four episodes. 11% of participants were identified as being episodically homeless as a result
of experiencing three or more different episodes of homelessness within the past year. 32% of those experiencing
temporarily housed homelessness identified that they had been in foster care and/or group home. Of those who
had been in foster care and/or group home (n=29), 68% became homeless within one year of leaving care. 87%
of participants identified their sexual orientation as straight, with 9% identifying as bisexual, 2% identifying as
asexual, and 2% as pansexual. Of the people staying at interim housing facilities, 55% experienced absolute
homelessness before the age of 25.

In 2020 participants were asked for the first time to identify health challenges they may be facing. 30% of individuals
reported substance use issues, with 28% reporting mental health issues, 16% reporting a learning disability or
cognitive limitation, 13% reporting an illness or medical condition, and 13% a physical disability. They were also
asked if they identified as having an acquired brain injury, with 37% responding ‘yes’. In addition, participants
were asked about their service needs. They reported service needs related to mental health (29%), addiction
or substance abuse (28%), serious/ongoing medical condition (11%), physical disability (11%), learning disability
(10%), brain injury (8%), pregnancy (2%), and none of the above (2%).

        Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                     21
Temporarily Housed Homeless

TEMPORARILY HOUSED CHARACTERISTICS                                                n=91
Staying with Family Members (%)
Yes                                                                               5
No                                                                                95
Have Used Emergency Shelter in Past Year (%)
Yes                                                                               51
No                                                                                49
Service (%)
Military                                                                          7
RCMP                                                                              0
No Service                                                                        93
Immigrant or Refugee in Past Five Years (%)
Yes                                                                               1
No                                                                                99
Days Homeless Within Past Year (Mean, Standard Deviation)                         269(+126)
Length of Time Homeless Within Past Year (%)
0-2 Months                                                                        10
3-5 Months                                                                        13
6-12 Months                                                                       77
Homeless Episodes Within Past Year (Mean, Standard Deviation)                     1.4 (+0.8)
Number of Times Homeless Within Past Year (%)
0 Times1                                                                          2
1 Time (current episode)                                                          73
2 Times                                                                           14
3 or more Times                                                                   11
Been in Foster Care and/or Group Home (%)
Yes                                                                               32
No                                                                                68
Became Homeless Within 1 Year of Leaving Foster Care/Group Home (%)
Yes                                                                               68
No                                                                                32
Sexual Orientation (%)
Straight                                                                          87
Bisexual                                                                          9
Asexual                                                                           2
Pansexual                                                                         2

22           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Temporarily Housed Homeless

Table 10. Continued

 1st Homelessness Experience (Mean, Standard Deviation)                                                            26 (+14)
 1st Homelessness Experience (%)
 0-14 years                                                                                                        19
 15-24 years                                                                                                       35
 25-64 years                                                                                                       45
 65+ years                                                                                                         0
 Health Challenges (%)
 Substance Use Issue                                                                                               30
 Mental Health Issue                                                                                               28
 Learning Disability or Cognitive Limitation                                                                       16
 Illness or Medical Condition                                                                                      13
 Physical Disability                                                                                               13
 Acquired Brain Injury (%)
 Yes                                                                                                               37
 No                                                                                                                63
 Service Needs (%)
 Mental Health (Counselling, Treatment etc.)                                                                       29
 Addiction or Substance Abuse                                                                                      28
 Serious/Ongoing Medical Condition                                                                                 11
 Physical Disability                                                                                               11
 Learning Disability                                                                                               10
 Brain Injury                                                                                                      8
 None of the Above                                                                                                 2
 Pregnancy                                                                                                         2

Table 10. Characteristics of those individuals surveyed in interim housing. Rounding may cause some categories reporting
(%) not to add to 100%.
1	Some respondents answered “0” as the number of times they had experienced homelessness. This may be related to the way respondents identify and
   whether they agree with the definition of homelessness presented to them. Please see the “Changes Since the 2016 and 2018 PiT Counts” section on
   pages 33-34 of this report for more information on this topic.

           Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                                                23
Temporarily Housed Homeless

Participants were asked, “What happened that caused you to lose your housing most recently?”, “How long ago
did that happen (that you lost your housing most recently)?”, “What are your sources of income?” and “What
challenges or problems have you experienced when trying to find housing?” (Table 11). The highest reported reason
for housing loss was substance use issue (25%), followed by not enough income for housing (11%), household
conflict (10%), which includes spouse/partner conflict and parent/guardian conflict, and illness or medical condition
(10%). 57% of people responded that they lost their housing within the past year, with 7% of those being within the
last month. 27% responded that they lost their housing between one to three years ago, 6% between three to five
years ago, 8% more than five years ago, with 2% never having had stable housing. The highest reported source
of income was from disability benefits (40%), followed by welfare/social assistance (28%), and employment (7%).
The highest reported challenge trying to find housing was that rents too high (18%), followed by low income (15%)
and addiction (14%).

TEMPORARILY HOUSED CHARACTERISTICS
Reason for Housing Loss (%)
Substance Use Issue                                                                                           25
Not Enough Income for Housing                                                                                 11
Household Conflict1                                                                                           10
Illness or Medical Condition                                                                                  10
Hospitalization or Treatment Program                                                                          8
Unfit/Unsafe Housing Condition                                                                                5
Conflict with Landlord                                                                                        5
Experienced Abuse by Spouse/Partner                                                                           5
Left the Community/Relocated                                                                                  3
Experienced Discrimination                                                                                    3
Complaint (e.g. pets/noise/damage)                                                                            3
Incarceration (jail or prison)                                                                                3
Experienced Abuse by Other                                                                                    2
Departure of Family Member                                                                                    2
Building Sold or Renovated                                                                                    1
Conflict with Other                                                                                           1
Experienced Abuse by Parent/Guardian                                                                          1
Never Had Stable Housing                                                                                      1
Other Reason2                                                                                                 1
Owner Moved In                                                                                                1
Theft of Property                                                                                             1
How Long Ago Did You Lose Your Housing Most Recently? (%)
Less than 1 month ago                                                                                         7
1 month to 1 year ago                                                                                         50
1(+)3 to 3 years ago                                                                                          27

24          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
Temporarily Housed Homeless

Table 11. Continued

 3(+) to 5 years ago                                                                                              6
 More than 5 years ago                                                                                            8
 Never Had Stable Housing                                                                                         2
 Source of Income (%)
 Disability Benefit                                                                                               40
 Welfare/Social Assistance                                                                                        28
 Employment                                                                                                       7
 GST/HST Refund                                                                                                   6
 Money from Family/Friends                                                                                        3
 No Income                                                                                                        3
 Informal Income Sources (e.g. bottle returns, panhandling)                                                       2
 Seniors Benefits                                                                                                 2
 Child and Family Tax Benefits                                                                                    2
 Employment Insurance                                                                                             2
 Other Money from a Service Agency                                                                                2
 Other4                                                                                                           2
 Veteran/VAC Benefits                                                                                             1
 Barriers to Housing (%)
 Rents Too High                                                                                                   18
 Low Income                                                                                                       15
 Addiction                                                                                                        14
 Mental Health Issues                                                                                             8
 Poor Housing Conditions                                                                                          8
 Family Breakdown/Conflict                                                                                        6
 Discrimination                                                                                                   6
 No Income Assistance                                                                                             6
 Health/Disability Issues                                                                                         6
 Pets                                                                                                             4
 Children                                                                                                         4
 Criminal History                                                                                                 3
 Domestic Violence                                                                                                2

Table 11. Survey responses to the questions, “What happened that caused you to lose your housing most recently?”, “How
long ago did that happen (that you lost your housing most recently)?”, “What are your sources of income?” and “What
challenges or problems have you experienced when trying to find housing?” Note: Multiple responses were accepted.
Rounding may cause some categories reporting (%) not to add to 100%.
1 Household conflict included: Spouse/Partner (9%) and Parent/Guardian (1%).
2 Other answer options included: living in the bush, death
3 1(+) indicates >1 year and so forth.
4 Other answer options included: child support, trust

            Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org                     25
Temporarily Housed Homeless

The question “How long have you been in Kelowna?” is reported as the number of people that moved to Kelowna
in the past year to match the question asked in 2016 and 2018. Two additional follow-up questions were asked in
2018 and 2020: “What is the main reason you came to Kelowna?” and “Where did you live before you came here?”
(Table 12). 82% of respondents indicated access to services and supports as their reason for moving to Kelowna.
The remaining reported reasons included to find housing (7%), family moved here (4%), employment (secured)
(4%), and other reasons (4%).

Of those that identified that they had moved to Kelowna within the past year, their answers as to where they moved
from varied. Communities were spread throughout Canada with the majority being within British Columbia. This
was similar to the answers provided to the question “Which Indigenous community are you from?” where those
that identified a community were mainly from a wide range of communities across British Columbia, with a smaller
percentage coming from rest of Canada (Table 8).

 TEMPORARILY HOUSED CHARACTERISTICS
Moved to Kelowna Past Year (%)
No                                                                     66
Yes                                                                    34
What is the Main Reason You Came to Kelowna? (%)                       Within Past Year (n=31)
To Access Services and Supports                                        82
Find Housing                                                           7
Family Moved Here                                                      4
Employment (secured)                                                   4
Other                                                                  4
Where Did You Live Before You Came Here?
British Columbia                                                       # of Respondents
Abbotsford                                                             1
Courtenay                                                              1
Delta                                                                  1
Enderby                                                                1
Hope                                                                   1
Kamloops                                                               3
Oliver                                                                 1
Osoyoos                                                                1

26          Point-in-Time Count 2020 • Kelowna, BC • June 2020 • www.centralokanaganfoundation.org
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