EAD Client Training Programme

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EAD Client Training Programme
EAD Client Training Programme
                      2021
EAD Client Training Programme
Welcome to
Training with GroupEAD!
                                     Welcome to another year of training opportunities with EAD. We are pleased
                                     to offer you the latest update of training courses for 2021, regardless if your
                                     organization is newly migrated or using the EAD and needing training for new
                                     staff or a refresher! If you don’t find what you are looking for, do not hesitate
                                     to contract us for a custom training solution.

                                     A little about us

                                     GroupEAD Europe S.L. founded in 2001 and contracted by EUROCONTROL in
                                     2003 to provide the Data Operations and Training services of the European
                                     AIS Database (EAD) Service (service owned and funded by EUROCONTROL).
                                     With that we have greatly contributed to the safe and efficient provision of
                                     aeronautical information services of the EAD. The corporate structure selected
                                     for GroupEAD Europe S.L. has been regarded as a pilot case for a multinational
                                     service provision in European Countries.
                                     Our highly qualified instructors are from many countries with experience in
                                     EAD operations and backgrounds from numerous ANSPs. Our strengths lie in
                                     providing instruction based on a sound EAD operation background and current
                                     knowledge. Our instructors maintain their operational knowledge by actively
                                     working on shift as Administrators for EAD. You may have already talked to
                                     your trainer via the Service Desk!

                                     GroupEAD Europe S.L. offers different training courses for:
                                     - Standard training courses designed to serve all clients on a generic level;
                                     - Refresher training courses designed to serve already working clients;
                                     - Tailored training courses which will fit to the special needs of a single client.

                                     In addition to our classroom trainings, we offer Virtual Trainings for our clients.
                                     We believe with offering this, we provide a convenient service, if travel of trai-
                                     nees to classroom location is not feasible (see also page 5).
                                     In close cooperation we will try to develop courses that fit to your needs.

                                     For further information
                                     please contact us:
                                     training@groupead.com
                                     www.groupead.com

                                                                             Christian Schmidt              Hannes Thiesz
                                                                             CEO GroupEAD Europe S.L.       VP AIM Business
                                                                                                            Phone: +49 69 78072 804

                                                                             Oscar Centeno                  Judith Kouronfli
                                                                             Deputy Officer Training        Training Assistant
                                                                             Phone: +34 6726 10347          Phone: +49 69 78072 894
EAD Client Training Programme 2021

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EAD Client Training Programme
Contents
General Information on EAD Training
                  Training Centre Frankfurt and Madrid .........................................................................................                                    4
                  Training on your location .................................................................................................................                       4
                  Prerequisites .........................................................................................................................................           4
                  Course Enrolment ...............................................................................................................................                  4
                  Training Fees .........................................................................................................................................           4
                  Course Start Date, Details, Classroom .........................................................................................                                   4
                  Remote OJT Training for EAD Clients ...........................................................................................                                   5
                  Icons .........................................................................................................................................................   5
EAD Training Schedule 2020 .................................................................................................... 6
EAD General and Common Services
EAD-GE            EAD General Service Overview and Common Services.......................................................... 8
EAD-XS            EAD General and Basic Common Services................................................................................... 8
Data User Training
EAD-DU            Data User Training ............................................................................................................................... 9
Static Data Operation
SDO-DP            SDO Data Provider................................................................................................................................                 11
SDO-GV            Graphical Validation Tool...................................................................................................................                      12
SDO-SG            SDO Data Provider - SIGMA Course................................................................................................                                  13
SDO-PT            ARINC 424 Path and Terminator coding.......................................................................................                                       14
International NOTAM Operation
INO-DP            INO Data Provider.................................................................................................................................. 15
INO-DU            INO Data User........................................................................................................................................ 16
Briefing Facilities for ARO
INO-BF            Briefing Facility .................................................................................................................................... 17
Published AIP Management System
PAM-DP            PAMS Data Provider ............................................................................................................................ 18
Workflow Management Training
WFM-OPS           Workflow Management Operational Training .......................................................................... 19
SDD-DP            SDD Data Provider .............................................................................................................................. 20
WFM-ADM           Workflow Management User Administrator Training ............................................................ 21
Aeronautical Information Publication
AIP-FA            FrameMaker® Authoring.....................................................................................................................                        22
AIP-FM            FrameMaker® Advanced.....................................................................................................................                         23
AIP-FE            FrameAPS® AIP Editoral.......................................................................................................................                     24
AIP-FF            FrameAPS® Administrator..................................................................................................................                         25
AIP-eFA           FrameMaker® Structured Authoring..............................................................................................                                    26
AIP-eFM           FrameMaker® Structured Advanced..............................................................................................                                     27
AIP-eFE           apsXML® eAIP Editorial........................................................................................................................                    28
AIP-eFF           apsXML® eAIP Administrator.............................................................................................................                           29
AIP-eRF           apsXML® eAIP Refresher.....................................................................................................................                       30
Chart Production
CHA-MS            Computer Aided Design Basic 2D................................................................................................. 31
CHA-SG            smartGlobe ® Designer....................................................................................................................... 32
CHA-SA            smartGlobe ® Application Manager............................................................................................... 33
Other Courses
EAD-RF            Refresher Course................................................................................................................................... 34
OTH-CL            Client Tailor Made Course................................................................................................................. 34
Arrival Information
                  Enrolment Form .................................................................................................................................. 35
                  Terms and Conditions ....................................................................................................................... 37
                  Directions ............................................................................................................................................... 39

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EAD Client Training Programme
General Information
O N E A D C l i e n t Tr a i n i n g P r o g r a m m e

Training Centre Frankfurt and Madrid

The EAD Training Centre is located in Frankfurt am Main,          3. If you are not able to get to a computer, we still
Germany and we have an additional Training location at our           can receive your enrolment form by regular mail
Madrid Operations Centre in Spain. All of the training cour-         and send it to the Training Expert (see contact
ses will be conducted out of these two locations except AIP          details on page 2). A copy of the enrolment form
and Charting which take place in Edinburgh, Scotland (AIP)           is also available in this book on page 35.
and Vianen, The Netherlands (Charting). EAD training provi-
des a dedicated training system to facilitate specific scenari-   Please plan your enrolments that it reaches us at mini-
os for training courses. The training facility has been set up    mum 35 days in advance to the course start date. Once
with ECIT-s (EAD Pro) to create a realistic environment for       we receive it, we will always reply with a confirmation
the client – be it a data provider or data user – to access and   email within 5 business days, so if you see nothing from
use the EAD service.                                              us, send us an email in case it was lost in transit!

Training on your location                                         If you would like to book within 35 days of the course start
                                                                  date, contact us to see if we still have seats available. If we
GroupEAD is also pleased to provide training at your location     do, we would be happy to include you in the training.
upon request. For training at your location, you provide the
classroom, computers (minimum one per 2 trainees) and
                                                                  Training Fees
advance coordination with us to set up the connection. The
full technical set up details are included in our Terms and       Prices in this brochure cover the costs of the training
Conditions page later in this catalogue. Contact us for more      including all documentation and are quoted in Euro (ex-
information if this is an option that is of interest for you.     cluding VAT) based on a per person price.
Prerequisites
                                                                  Course Start, Date, Details and
The standard language of training is in English for classroom     Classroom
and training material. GroupEAD is happy to offer training
in additional languages based on our multi-lingual instruc-       When you receive your official invitation to the course, your
tors. Please contact us to inquire if we can offer the training   course start date, time and location will be included. In our
in your home language. Please be aware however; that all          online portal, the course will be indicated as “Confirmed”
training material remains in English.                             status. Please plan to arrive 15 min before the start time so
                                                                  that the class can also begin on time. Both of our training
As the EAD courses are application based courses, the basic       locations have a break area where you can refresh yourself
knowledge of AIS and working in AIS is expected as a pre-         with a drink and a cookie before the class. Your training ma-
requisite. If your staff needs basic knowledge training or        terial will be provided by the Trainer on your first day.
refresher training in advance of EAD training, contact us, we     Both classroom locations have close-by eating facilities
would be happy to help.                                           where lunch can be purchased during the lunch break.
                                                                  Alternatively, you can pack your own lunch and eat in our
Course Enrolment
                                                                  comfortable lounge areas.
1. Enrolment on our website – please join us at www.
   groupead.com and click on the “AIM Training                    In general, on the first day all course modules will start at
   Academy” button in the top row. This link will take            09:00 hours local time (08:00 UTC Winter, 07:00 UTC Sum-
   you to our training portal where you can explore               mer) except the EAD-XS.
   and sign up for courses with your own login.                   After completion of the training course or courses, you will
2. Electronically – you can download our enrolment form in        receive an individual Certificate of Attendance for each
   pdf from our website or request in an email to training@       course you attended.
   groupead.com. Just print, fill it in and email it back to
   us and we will enrol you in the classes of your choice.

EAD Client Training Programme 2021

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EAD Client Training Programme
Virtual Trainings for EAD Clients

GroupEAD is newly offering Virtual Trainings that will provi-
de you via a video platform the same training experience as            This icon reflects the general courses available to
being in classroom, so that trainees can improve their skills         provide background on the EAD and how it fits
and expand their professional knowledge base. The scope               together with all the subsystems.
and content will be the same as classroom trainings and if
you are interested, please contact us to provide you any offer.        The blue section features the courses available for
                                                                      the Static Data Operation (SDO) in the EAD. The main
       The trainings marked with VIR can be also provided
                                                                      course for SDO is SDO Data Provider. Additional cour-
       as Virtual Training (other courses on request).
                                                                      ses are recommended to follow the SDO-DP course.

                                                                      The green icon highlights the courses intended for
Remote OJT Training for EAD Clients                                   those participants working with the International
In addition to remote training on a client’s site, it is also         NOTAM Operations (INO) of the EAD.
possible for EAD clients to connect dedicated ECIT-s (EAD
Pro) to the EAD Training centre for on the job training of            The orange section of the programme feature the Pu-
e. g. internal procedures after the basic EAD training has            blished AIP Management (PAMS) course. This course
been performed.                                                       provides the skills needed for participants working
                                                                      with the PAMS software in the EAD.
If you are interested in this additional benefit of the EAD
Training System please get in contact with GroupEAD                   The pink section has been created to cover the Work-
Europe S.L. We will be more than happy to provide you with            flow Management Tool.
more information or an appropriate offer.                              The Aeronautical Information Publication (AIP) cour-
                                                                      ses are shown in the yellow portions of the program-
We look forward to welcoming you at one of our training
                                                                      me. Each set is a series of 4 courses that follow either
location soon!
                                                                      the Structured (for eAIP) or Unstructured (for AIP)
Icons                                                                 development of the AIP.
The EAD provides functionality and software for both Data             Charting is featured in the red section of the program-
Providers (DP) and Data Users (DU). To assist in knowing the          me and provides all the courses focused specifically
intention of the course, an icon is available on each page            on working and designing the charts available with
that will highlight the intended participants of the course.          the charting EAD software.

The major subsections of the EAD have been outlined based             Refresher or tailor made courses are also available.
on Icon and colour to assist you in finding them easily in the        See the individual course descriptions for more
programme and knowing which courses are related to the                information. We are happy to assist you in choosing
same areas of the EAD.                                                any of the courses in this programme. The Training
                                                                      Department is available by telephone and email and
        The icon with the letters DP features courses                 can provide suggestions and any further information
       intended for Data Providers (e.g. AIS officers of CAA,         you may need to achieve the best training experi-
       NSP etc.)                                                      ence within the EAD.
        The icon with the letters DU features courses inten-
       ded for Data Users (e.g. EAD Service Provider staff, INO
       & Static Data Provider staff, Operational Data Users
       like airliners etc.)

                                                                                              EAD Client Training Programme 2021

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EAD Client Training Programme
EAD Training Schedule 2021

 Courses             Course Code Length                  Scheduled Dates   City             Prices
 General EAD Courses

 EAD General Service Overview and    EAD-GE   1 day      19 Apr 2021       Madrid         225,00 €
 Common Services                                         06 Sep 2021       Madrid
 EAD General and Basic Common        EAD-XS   2 hours    Upon Request      Madrid          50,00 €
 Services (with SDO-DP)                                                    Frankfurt

 Data User Courses (DU)

 Data User Training                  EAD-DU   2 days     25-26 Mar 2021    Frankfurt      425,00 €
                                                         08-09 Sep 2021    Madrid
 Data Provider Courses (DP)

 SDO Data Provider                   SDO-DP   5 days     15-19 Mar 2021    Frankfurt     1.000,00 €
                                                         13-17 Sep 2021    Madrid
                                                         15-19 Nov 2021    Frankfurt
 Graphical Validation Tool           SDO-GV   2 days     20-21 Apr 2021    Madrid         425,00 €
                                                         20-21 Sep 2021    Madrid
                                                         22-23 Nov 2021    Frankfurt
 SDO Data Provider - SIGMA Course    SDO-SG   1 day      22 Apr 2021       Madrid         225,00 €
                                                         10 Sep 2021       Madrid
                                                         24 Nov 2021       Frankfurt

 ARINC 424 Path and Terminator       SDO-PT   4 days     19-22 Apr 2021    Vianen (NL)   4.155,00 €
 Coding                                                  27-30 Sept 2021   Vianen (NL)
 INO Data Provider                   INO-DP   2 days     01-02 Mar 2021    Frankfurt      425,00 €
                                                         03-04 May 2021    Frankfurt
                                                         18-19 Oct 2021    Frankfurt
 INO Data User                       INO-DU   1 day      03 Mar 2021       Frankfurt      225,00 €
                                                         05 May 2021       Frankfurt
                                                         20 Oct 2021       Frankfurt
 Briefing Facility                   INO-BF   2 days     04-05 Mar 2021    Frankfurt      425,00 €
                                                         06-07 May 2021    Frankfurt
                                                         21-22 Oct 2021    Frankfurt
 PAMS Data Provider                  PAM-DP   1 day      23 Apr 2021       Madrid         225,00 €
                                                         07 Sep 2021       Madrid
                                                         25 Nov 2021       Frankfurt

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EAD Client Training Programme
Courses           Course Code Length                   Scheduled Dates   City                          Prices
Workflow Management Training

Workflow Management               WFM-OPS   2 days     12-13 Apr 2021    Madrid                      425,00 €
Operational Training                                   22-23 Sep 2021    Madrid
SDD Data Provider                 SDD-DP    3 days     Upon Request      Madrid                      800,00 €
                                                                         Frankfurt

Workflow Management               WFM-ADM   1 day      14 Apr 2021       Madrid                      225,00 €
Administrator Training                                 24 Sep 2021       Madrid

Aeronautical Information Publication

FrameMaker* Authoring             AIP-FA    2 days     Upon Request      Edinburgh (UK)              976,00 €

FrameMaker* Advanced              AIP-FM    3 days     Upon Request      Edinburgh (UK)            1.400,00 €

FrameAPS* AIP Editorial           AIP-FE    3 days     Upon Request      Edinburgh (UK)            2.424,00 €

FrameAPS* Administrator           AIP-FF    2 days     Upon Request      Edinburgh (UK)            1.612,00 €

FrameMaker* Structured Authoring AIP-eFA    2 days     01-02 Feb 2021    Edinburgh (UK)              976,00 €
                                                       07-08 Jun 2021    Edinburgh (UK)
                                                       11-12 Oct 2021
FrameMaker* Structured Advanced AIP-eFM     3 days     03-05 Feb 2021    Edinburgh (UK)            1.400,00 €
                                                       09-11 Jun 2021    Edinburgh (UK)
                                                       13-15 Oct 2021    Edinburgh (UK)
apsXML* eAIP Editorial            AIP-eFE   3 days     08-10 Feb 2021    Edinburgh (UK)            2.424,00 €
                                                       14-16 Jun 2021    Edinburgh (UK)
                                                       18-20 Oct 2021    Edinburgh (UK)
apsXML* eAIP Administrator        AIP-eFF   2 days     11-12 Feb 2021    Edinburgh (UK)            1.612,00 €
                                                       17-18 Jun 2021    Edinburgh (UK)
                                                       21-22 Oct 2021    Edinburgh (UK)
apsXML* eAIP Refresher            AIP-eRF   3 days     Upon Request      Edinburgh (UK)            2.425,00 €

Chart Production

Computer Aided Design Basic 2D    CHA-MS    3 days     22-24 Mar 2021    Vianen (NL)               1.443,00 €
                                                       11-13 Oct 2021    Vianen (NL)
smartGlobe*Designer               CHA-SG    2 days     25-26 Mar 2021    Vianen (NL)               3.888,00 €
                                                       14-15 Oct 2021    Vianen (NL)
smartGlobe* Application Manager   CHA-SA    3 days     29-31 Mar 2021    Vianen (NL)               2.592,00 €
                                                       18-20 Oct 2021    Vianen (NL)
Other Courses

Refresher Course                  EAD-RF               Upon Request

Client Tailor Made Course         OTH-CL               Upon Request

                                                                           EAD Client Training Programme 2021

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EAD Client Training Programme
General EAD Courses

                          EAD General Services Overview
                          and Common Services
                           Course Details
                           Duration: 1 Day
EAD-GE                     Teaching methods: Classroom, PC
                           Participants: min 4, max 12
                           Price per participant: 225 EUR

                           Course =Description                      Course Content

                           This one day course will offer an          - Operational concept and regulations of EAD
                           introduction to the EAD covering           - EAD System architecture (subsystems,
                           the history, the need for EAD, the
                                                                        contingency etc)
                           interaction between related systems
                                                                      - EAD Service structure (Service
                           and the usage.
                                                                        Provider, IT Provider, etc)
                                                                      - Security principles of EAD
                                                                      - How to use the EAD Service Desk
                                                                      - Introduction to User Management
                                                                      - EAD Explorer and Single Sign-On
                                                                      - Legal Recording Investigation

EAD-XS                     EAD General and
                           Basic Common Services
                           COURSE DETAILS

                           Duration: 2 Hours
                           Teaching methods: Classroom, PC
                           Participants: min 4, max 12
                           Price per participant: 50 EUR

                           Course Description                         Course Content

                           This course offers a quick 2 hour          - Operational concept of EAD
                           familiarization of the EAD. Although       - EAD System architecture (subsystems,
                           we do not recommend it to replace
                                                                         contingency etc)
                           the General course, it will provide
                                                                      - EAD Service structure (Service Provider,
                           a basic introduction to EAD which
                           will assist in making the course after        IT Provider etc)
                           easier to understand.                      - How to use the EAD Service Desk
                                                                      - EAD Explorer and Single Sign-On

      EAD Client Training Programme 2021

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EAD Client Training Programme
Data User Training

                                                                                                                       Other Courses
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice Exercise                                                            EAD-DU
Participants: min 4, max 12
Price per participant: 425 EUR

Course Description                        EAD General Concepts

This two day course offers a comple-       - Operational concept and regulations of EAD
te view of all of the software availa-     - EAD System architecture
ble to data users. Systems covered
                                             (subsystems, contingency etc)
will include an introduction to the
                                           - EAD Service structure (Service
EAD itself, and then step by step co-
verage of each software of interest          Provider, IT Provider etc)
for users of EAD Data.                     - How to use the EAD Service Desk
                                           - Introduction to User Management
                                           - EAD Explorer and Single Sign-On

                                          SDO Data User

                                           - SDO as the core service within
                                             the EAD framework
                                           - Structure and detailed description
                                             of functionalities
                                           - Data structure (AIXM), data hierarchy
                                             and versioning concept
                                           - Generating SDO reports
                                           - Defining SDO Reports

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                                                -9-
EAD Client Training Programme
INO Data User
  Other Courses

                         - Structure and detailed description of functionalities
                         - INO Data User relation to Static Data
                         - AD, Area, Route, Narrow Route and Admin PIB
                         - List of Valid NOTAM
                         - Single NOTAM Retrieval
                         - Finding aerodromes and FIR-s within the application
EAD-DU
                         - Automatic delivery of PIB-s (e-mail and printer)
                         - Profile and Schedule Management
                         - Route Management for Narrow Route PIB (creation, editing, checks)
                         - Graphical Retrieval of PIB
                         - NOTAM Ticker (real-time display of all incoming NOTAM in EAD)

                         Graphical Reporting

                         Purpose and scope of SDO Graphical Reporting Tool
                         - Functionalities specific to the tool
                         - User Preferences to personalize the tool by operator or organisation
                         - Definition of Queries to the database and how to save them
                         - Predefined Queries preprogrammed into the tool for commonly queried data
                         - Redlining to draw text or shapes on the display
                         - Geometry Tree showing the specific points and data that make up the selected element

                         Purpose and scope of INO Graphical Reporting Tool
                         - Functionalities specific to the Tool
                         - Retrieving and displaying PIB
                         - Graphical display of NOTAM

                         PAMS Data User

                         - Principles of Document Management System
                         - Document types within PAMS
                         - Concept of versioning
                         - Structure and detailed description of functionalities
                         - Search, download, viewing and printing functionalities
                           - Shopping Cart
                           - Metadata
                           - Concept of access rights
                           - Access to electronic AIP
                         - Parallel working

    EAD Client Training Programme 2021

                                                             - 10 -
Static Data Operation
SDO Data Provider

COURSE DETAILS

Duration: 5 Days
Teaching methods: Classroom, PC, Practice                                                                    SDO-DP
Participants: min 4, max 12
Price per participant: 1.000 EUR

Course Description                      Course Content

This course provide participants        - SDO as the core service within the EAD framework
with the ability to input data and      - Overview of the SDO Data Provider functions
manage data in the SDO database
                                        - Structure and detailed description of functionalities
based on entities and attributes.
                                        - Data structure (AIXM), data hierarchy
                                          and versioning concept
                                        - Maintenance - search, insert, update
                                          and withdraw static data
                                        - Maintenance - aerodrome, heliports, navaids,
                                          points, airspaces, obstacles, organisations, routes
                                        - Private Slot management - create, query,
                                          edit, delete, check, reopen and transfer
                                        - Public Slot management – purpose
                                          and reports (explaining purpose)
                                        - SDO upload and download management
                                        - Typical workflows
                                        - Practical exercises

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Static Data Operation

                            Graphical Validation Tool

                            COURSE DETAILS

                            Duration: 2 Days
SDO-GV                      Teaching methods: Classroom, PC, Practice, Exersice
                            Participants: min 4, max 12
                            Price per participant: 425 EUR
                            Recommended prerequisite – SDO DP

                                                                        Course Content
                            Course Description

                            This course is the natural follow up        Purpose and scope of SDO Graphical Validation (GVT) Tool
                            to SDO-DP as it graphically displays
                                                                        - Functionalities specific to the tool
                            pending and committed SDO data
                            in the database. Specifically, the          - Explanation of User Preferences to streamline and
                            participant will be able to graphi-           manage specific to your organization or operation
                            cally compare and edit pending              - Querying the SDO database to graphically
                            SDO data from previously com-                 display the data in various options or areas.
                            mitted data already existing in the         - Predefined Queries preprogrammed for
                            system.
                                                                          common data display requests
                                                                        - Redlining, the ability to draw or mark
                                                                          the result via text, shapes etc.
                                                                        - Editing SDO pending data via the
                                                                          Geometry Tree and manual changes.
                                                                        - How to make an excel report based
                                                                          on your graphical query
                                                                        - Saving queries and work performed for continued
                                                                          use another session or by another colleague

       EAD Client Training Programme 2021

                                                                   - 12 -
Static Data Operation
SDO Data Provider -
SIGMA Course
COURSE DETAILS

Duration: 1 Day
Teaching methods: Classroom, PC, Practice, Exersice                                                           SDO-SG
Participants: min 4, max 12
Price per participant: 225 EUR

                                         .Course Content
Course Description
                                          - Introduction to the SIGMA tool
This course augments the SDO
                                          - Structure and detailed description of functionalities
Data Provider course, specifically in
EUROCONTROL’s recommendations             - Types of data available in the tool
for data harmonization. The SIG-          - Data harmonization concepts
MA tool is explained in detail and        - How to find data in the AIP and
the course focuses on providing             other relevant information
guidance on data harmonization.           - Understanding of SDO Rules with
                                            information on the applied rule
                                          - Applicable for both ECIT and ESI clients

                                                                                  EAD Client Training Programme 2021

                                               - 13 -
Static Data Operation

                           ARINC 424 Path and
                           Terminator coding
                           COURSE DETAILS

                           Duration: 4 Days
SDO-PT                     Teaching methods: Classroom, Practice
                           Participants: min 4, max 8
                           Price per participant: 4.155 EUR

                           Course Description                        Course Content

                           The ARINC 424 Path & Terminator           - Procedure coding methodology based on the
                           coding course has been designed as          ARINC 424 Path & Terminator concept
                           an introduction to database coding
                                                                     - History and background of the Path & Terminator concept
                           of Instrument Flight procedures.
                                                                     - Overview of Documentation and Discussion
                           The training course combines both
                           theory and practical exercises requi-       of individual Path Terminators
                           ring students to complete hands-on        - Allowed Leg Combinations, Waypoint Description
                           coding exercises in order to provide        codes and mandatory attributes
                           the instructor feedback on the attai-     - Application of PT concept to SID procedures,
                           ned skill level of the students. The        examples and commonly used PT combinations in
                           course is based on a presentation of
                                                                       SID procedure, Special SID coding consideration
                           the subject theory, illustrated with
                                                                     - Application of PT concept to STAR procedures,
                           ‘realistic’ data and files from actual
                           AIP’s that closely reflect the opera-       examples and commonly used PT combinations in
                           ting environment of the students.           STAR Procedure, Special STAR coding consideration
                           The theory as well as the exercises       - Application of PT concept to IAP procedures,
                           are illustrated with static database        examples and commonly used PT combinations in
                           examples using the smartGlobe               IAP procedure, Special IAP coding consideration
                           aeronautical charting system.
                                                                     - Practical exercises.

      EAD Client Training Programme 2021

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N OTA M O p e r a t i o n
INO Data Provider

                                                                                                                  International
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice                                                                     INO-DP
Participants: min 4, max 12
Price per participant: 425 EUR

Course Description                      Course Content

After taking this course, the par-          - Structure and detailed description
ticipant will be able to create and           of functionalities
manage NOTAM in the system,
                                            - Creating NOTAM, NOTAM Checklists, Trigger
including all additional functiona-
                                              NOTAM and SNOWTAM and ASHTAM
lities associated with NOTAM and
linkages to static data.                    - Creation of NOTAM based on selection
                                              (NOTAMR, NOTAMC and also NOTAMN)
                                            - Rules and Cross Checks for the creation
                                            - Creating and using NOTAM Templates
                                            - Managing and working with
                                              Distribution Address Lists
                                            - List of NOTAM with Estimated validity
                                            - Managing and working with NOTAM Proposals
                                            - NOTAM Grouping functionality
                                            - NOTAM Linkage functionality (to Static Data)
                                            - AFTN Subscription Service
                                            - Description and usage of INO Basic Data
                                            - Description and usage of NOTAM History
                                            - Practical exercises

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                                                                                                               2021

                                                - 15 -
N OTA M O p e r a t i o n

                                     INO Data User
International

                                     COURSE DETAILS

                                     Duration: 1 Day
INO-DU                               Teaching methods: Classroom, PC, Practice
                                     Participants: min 4, max 12
                                     Price per participant: 225 EUR

                                     Course Description                          Course Content

                                     After completing this course, the           - Structure and detailed description of functionalities
                                     participant will be able to use the full    - INO Data User relation to Static Data
                                     functionality of the INO Data User
                                                                                 - AD, Area, Route and Narrow Route PIB
                                     software in creating and managing
                                                                                 - List of Valid NOTAM
                                     PIB.
                                                                                 - Admin PIB
                                                                                 - Single NOTAM Retrieval
                                                                                 - Finding aerodromes and FIR-s within the application
                                                                                 - Automatic delivery of PIB-s (e-mail and printer)
                                                                                 - Profile and Schedule Management
                                                                                 - Route Management for Narrow Route
                                                                                   PIB (creation, editing, checks)
                                                                                 - Graphical Retrieval of PIB
                                                                                 - NOTAM Ticker (real-time display of
                                                                                   all incoming NOTAM in EAD)

                EAD Client Training Programme 2021

                                                                            - 16 -
N OTA M O p e r a t i o n
Briefing Facility

                                                                                                 International
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice                                                     INO-BF
Participants: min 4, max 12
Price per participant: 425 EUR

Course Content

- Structure and detailed description of functionalities
- Creating, validating and distributing flight plans
- Managing repetitive flight plans
- Managing the client information and AFTN addresses
- Monitoring real traffic situation under your responsibility
- Identify the different statuses of flight plans you manage
- Manage your incoming/outgoing messages
- Receiving a FPL from IFPS
- Receiving a slot from ETFMS
- Using template management
- Using the Briefing Facility Box Contingency Application
- Practical exercises

                                                                EAD Client Training Programme 2021

                                                   - 17 -
Management System

                                PAMS Data Provider
Published AIP

                                COURSE DETAILS

                                Duration: 1 Day
PAM-DP                          Teaching methods: Classroom, PC, Practice
                                Participants: min 4, max 12
                                Price per participant: 225 EUR

                                Course Description                       Course Content

                                This course explains the software           - Structure and detailed description
                                used in EAD to display PDF versions           of functionalities
                                of AIP from participating States. The
                                                                            - Maintenance of AIP, supplements,
                                participant will be able to add/re-
                                                                              amendments, charts, AIC, and RAD in PAMS
                                move AIP documents and maintain
                                existing documents in the PAMS              - Creating new documents
                                software, including eAIP. Additional        - Updating version data
                                functionality that links PAMS to SDO        - Creating another version
                                and INO is also covered, such as            - Removing and cancelling documents
                                Trigger NOTAM proposals.                    - Duplicate check
                                                                            - NOTAM Proposal
                                                                            - Electronic AIS
                                                                            - Parallel working

           EAD Client Training Programme 2021

                                                                    - 18 -
Wo r k f l ow M a n a g e m e nt
Workflow Management
Operational Training
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice                                                                      WFM-OPS
Participants: min 4, max 12
Price per participant: 425 EUR

Course Description                       Course Content

This course is designed to provide          - Introduction to the WFM concept.
detailed instructions for the use of        - General functionalities of the EAD WFM tool.
the EAD Workflow Management
                                            - In deep coverage of standard
Tool. The intention is to provide bet-
                                              EAD WFM processes.
ter understanding and knowledge
of the different processes of the             - Data Originator
EAD Workflow Management Tool on               - SDO Update
how to complete every process step            - Chart Update
by step.                                      - AIP Update
                                              - Publication
                                              - NOTAM Proposal
                                            - How to “Workflow”.
                                            - In deep coverage of the EAD WFM
                                              tool Operational instructions

                                                                                  EAD
                                                                                   EADClient
                                                                                       ClientTraining
                                                                                              TrainingProgramme
                                                                                                       Programme2020
                                                                                                                 2021

                                                 - 19 -
Wo r k f l ow M a n a g e m e nt

                                     SDD Data Provider

                                     COURSE DETAILS

                                     Duration: 3 days
SDD-DP                               Prerequisite: WFM-OPS, AIXM 5.1 knowledge
                                     Participants: min 5, max 12
                                     Price per participant: 800 EUR

                                     Course Description                       Course Content

                                     This course provides participants        - SDD HMI as included in the WFM Tool
                                     with the ability to input data and       - Explanation of connections
                                     manage data in SDD database
                                                                              - High level comparison of SDO Data
                                     based on features and attributes.
                                                                                Provider and SDD Data Provider
                                                                              - Data Structure as based on AIXM 5.1
                                                                              - Data hierarchy
                                                                              - Temporality concept
                                                                              - Maintenance – search, insert, update
                                                                                and withdraw static data
                                                                              - Maintenance – aerodrome, heliports, navaids,
                                                                                points, obstacles, organizations, routes
                                                                              - Operator Container and
                                                                                associated functionality
                                                                              - Master Container and associated functionality
                                                                              - SDD Upload and download management
                                                                              - Typical workflows
                                                                              - Practical exercises

        EAD Client Training Programme 2021

                                                                          - 20 -
Wo r k f l ow M a n a g e m e nt
Workflow Management
Administrator Training
COURSE DETAILS

Duration: 1 Day
Teaching methods: Classroom, PC, Practice                                                                     WFM-ADM
Participants: min 4, max 12
Price per participant: 225 EUR

Course Description                      Course Content

This course is designed to provide          - Introduction to the WFM concept.
a deep knowledge of the EAD WFM             - General functionalities of the EAD WFM tool.
tool functionalities for the tasks
                                            - WFM tool Administration
related to the creation and mainte-
                                              - Creation and maintenance of Organisations
nance of Organisation, users, rights
and roles. This training is specially         - Creation and maintenance of Users
focused on the tasks to be perfor-            - User roles Management
med by the CSO of an organisation.

                                                                                  EAD Client Training Programme 2021

                                                 - 21 -
Information Publication

                                    FrameMaker® Authoring
Aeronautical

                                    COURSE DETAILS

                                    Duration: 2 Days
  AIP-FA                            Teaching methods: Classroom, PC, Practice
                                    Participants: min 4, max 12
                                    Price per participant: 976 EUR

                                    Course Description
                                                                                Course Content
                                    This course offers delegates the op-
                                    portunity to learn how to edit and          - Overview of FrameMaker® Interface
                                    author unstructured text content            - Updating the AIP Text and Document Properties
                                    using FrameMaker 10. FrameMa-               - Creating diagrams and working
                                    ker is a trusted, professional level,         with graphics in the AIP
                                    document management software
                                                                                - Maintaining AIP Tabulator Information
                                    suite that has been used for many
                                                                                - Creating output files and printouts
                                    years by aviation agencies around
                                    the world to deliver High-Quality,            from FrameMaker Documents
                                    mission-critical documentation to           - Developing skills to follow the
                                    clients.                                      FrameAPS® AIP Editor Module
                                                                                - Practical exercises

               EAD Client Training Programme 2021

                                                                            - 22 -
Information Publication
FrameMaker® Advanced

                                                                                                                     Aeronautical
COURSE DETAILS

Duration: 3 Days
Teaching methods: Classroom, PC, Practice                                                                       AIP-FM
Participants: min 4, max 12
Price per participant: 1.400 EUR

Course Description
                                        Course Content
This course offers delegates the
opportunity to learn how to crea-           - All functionalities of FrameMaker®
te, edit and manage unstructured            - Creating and modifying
documents using FrameMaker 10.                FrameMaker® templates
FrameMaker is a trusted, professio-         - Creating new book files and sections
nal level, document management
                                            - Formatting and complex page numbering
software suite that has been used
                                            - Managing referenced files and
for many years by aviation agencies
around the world to deliver High-             defining system variables
Quality, mission-critical documenta-        - Generating tables of contents, lists and indices
tion to clients.                            - Working with the AIP, Supplement and AIC
                                              templates, paragraph tags and page layouts
                                            - Additional AIP desktop publishing tutorials
                                            - Practical exercises

                                                                                    EAD Client Training Programme 2021

                                                 - 23 -
Information Publication

                                    FrameAPS® AIP Editorial
Aeronautical

                                    COURSE DETAILS

                                    Duration: 3 Days
   AIP-FE                           Teaching methods: Classroom, PC, Practice
                                    Participants: min 4, max 12
                                    Price per participant: 2.424 EUR

                                    Course Description
                                                                            Course Content
                                    This course offers delegates the op-
                                    portunity to learn how to edit and          - Functionalities of FrameAPS®
                                    author AIP textual, tabular and             - Navigating the FrameAPS® File menus, dialog
                                    datalinked content using FrameAPS             boxes, context-sensitive menus and icons to
                                    in an unstructured mode. FrameAPS             allow full access to the AIP application menu
                                    is a specialised, professional level,
                                                                                - Performing all tasks involved in the
                                    Aviation Publishing Software Suite
                                                                                  creation and editing of the AIP and
                                    that has been used for over a deca-
                                    de by the EAD and other aviation              their component parts and files using
                                    agencies around the world to de-              the AIP File Management tool
                                    liver High-Quality, mission-critical        - Navigating the data link static
                                    AIP and aviation documentation to             data placement tool
                                    clients.                                    - Using automatic AIP table generation tools
                                                                                - Creating amendments, previewing
                                                                                  changes and analyzing report files
                                                                                - Printing AIP Files and Books
                                                                                - Practical exercises

               EAD Client Training Programme 2021

                                                                        - 24 -
Information Publication
FrameAPS® Administrator

                                                                                                                   Aeronautical
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice                                                                     AIP-FF
Participants: min 4, max 12
Price per participant: 1.612 EUR

Course Description
                                          Course Content
This course offers delegates the
opportunity to learn how to create,         - FrameAPS® Administration Tools
manage and publish AIP and other            - Generation, verification and issue of AIP
aviation manuals using FrameAPS in            Amendments, Supplements and Circulars
an unstructured mode. FrameAPS is           - Rollback of AIP Amendments, Supplements
a specialised, professional level, Avi-
                                              and Circulars after generation
ation Publishing Software Suite that
                                            - Compiling coversheets and checklists for AIP
has been used for over a decade by
the EAD and other aviation agencies           Amendments, Supplements and Circulars
around the world to deliver High-           - Using the printing functions of
Quality, mission-critical AIP and             FrameAPS® to create the PDF-files
aviation documentation to clients.            required for paper distribution
                                            - Using the publish functions of FrameAPS® to
                                              transfer the required information to PAMS
                                            - Performing troubleshooting procedures and
                                              high-level file manipulation and recovery
                                            - Practical exercises

                                                                                  EAD Client Training Programme 2021

                                                 - 25 -
Information Publication

                                    FrameMaker®
Aeronautical

                                    Structured Authoring
                                    COURSE DETAILS

                                    Duration: 2 Days
AIP-eFA                             Teaching methods: Classroom, PC, Practice
                                    Participants: min 4, max 12
                                    Price per participant: 976 EUR

                                    Course Description                          Course Content

                                    This course offers delegates the op-        - Basic functionalities of Structured FrameMaker®
                                    portunity to learn how to edit and          - Working with structured Templates
                                    author structured text content such
                                                                                - The document environment
                                    as an eAIP using FrameMaker 10.
                                                                                - Container elements-editing the structure
                                    FrameMaker is a trusted, professio-
                                    nal level, document management              - Working with Element Attributes
                                    software suite that has been used           - Editing text
                                    for many years by aviation agencies         - Adding graphics
                                    around the world to deliver High-           - Layout and Books
                                    Quality,                                    - Developing skills for the apsXML®
                                    mission-critical documentation to
                                                                                  eAIP Editor Module
                                    clients.
                                                                                - Practical exercises

               EAD Client Training Programme 2021

                                                                           - 26 -
Information Publication
FrameMaker®

                                                                                                                  Aeronautical
Structured Advanced
COURSE DETAILS

Duration: 3 Days
Teaching methods: Classroom, PC, Practice                                                                    AIP-eFM
Participants: min 4, max 12
Price per participant: 1.400 EUR

Course Description
                                        Course Content
This course offers delegates the
opportunity to learn how to crea-           - All functionalities of Structured FrameMaker®
te, edit and manage structured              - The Design Structured Process
documents such as the eAIP using            - The Design Workshop (Designing the initial
FrameMaker 10. FrameMaker is                  page layout & setting document properties)
a trusted, professional level, do-
                                            - Designing paragraph styles-basic
cument management software
                                              and default font properties
suite that has been used for many
years by aviation agencies around           - Refining paragraph styles-numbering properties
the world to deliver High-Quality,          - Refining paragraph styles-pagination
mission-critical documentation to             and advanced properties
clients.                                    - Designing character styles
                                            - Preparing for graphics
                                            - Designing table styles
                                            - Designing cross-reference formats
                                            - Designing page layout
                                            - Book Building
                                            - Indexes
                                            - Practical exercises

                                                                                 EAD Client Training Programme 2021

                                                - 27 -
Information Publication

                                    apsXML® eAIP Editorial
Aeronautical

                                    COURSE DETAILS

                                    Duration: 3 Days
AIP-eFE                             Teaching methods: Classroom, PC, Practice
                                    Participants: min 4, max 12
                                    Price per participant: 2.424 EUR

                                    Course Description
                                                                                 Course Content
                                    This course offers delegates the op-
                                    portunity to learn how to edit and           - Creation and editing of eAIP (components and
                                    author XML eAIP structured textual,            files) using eAIP File Management tools
                                    tabular and datalinked content               - Placing links to the SDO static data via the
                                    using apsXML to create xml, HTML               APS data link placement tools and by using
                                    and PDF output. apsXML is a spe-
                                                                                   automatic table generation tools
                                    cialised, professional level, Aviation
                                                                                 - Getting started with apsXML®
                                    Publishing Software Suite that has
                                    been used for many years by the              - Creating new structured eAIP files:
                                    EAD and other aviation agencies              - Creating an eAIP in the document
                                    around the world to deliver High-              management database:
                                    Quality, mission-critical eAIP and           - Validating the new eAIP:
                                    other structured aviation documen-           - Managing eAIP production
                                    tation to clients.
                                                                                 - eAIP file Library functions
                                                                                 - eAIP file Metadata and eAIP amendment order
                                                                                 - Making amendments
                                                                                 - Generating eAIP tables
                                                                                 - Previewing changes
                                                                                 - Practical exercises

               EAD Client Training Programme 2021

                                                                             - 28 -
Information Publication
apsXML® eAIP Administrator

                                                                                                                  Aeronautical
COURSE DETAILS

Duration: 2 Days
Teaching methods: Classroom, PC, Practice                                                                    AIP-eFF
Participants: min 4, max 12
Price per participant: 1.612 EUR

Course Description
                                         Course Content
This course offers delegates the
opportunity to learn how to create,         - apsXML® Administration Tools
edit and manage XML eAIP structu-           - Printing and publishing to PAMS
red textual, tabular and datalinked         - Validating the new eAIP (system messages,
content using apsXML to create xml,           interpreting validation reports)
HTML and PDF output. apsXML is a
                                            - Generating AIP Parts
specialised, professional level, Avia-
                                            - eAIP Preparation
tion Publishing Software Suite that
has been used for many years by             - eAIP Printing
the EAD and other aviation agencies         - Issuing the eAIP
around the world to deliver High-           - eAIP PAMS Publishing
Quality, mission-critical eAIP and          - eSupplements
other structured aviation documen-          - eCirculars
tation to clients.
                                            - Troubleshooting and high-level
                                              file manipulation and
                                            - recovery procedures
                                            - Practical exercises

                                                                                 EAD Client Training Programme 2021

                                                - 29 -
Information Publication

                                    apsXML® eAIP Refresher
Aeronautical

                                    COURSE DETAILS

                                    Duration: 3 Days
AIP-eRF                             Teaching methods: Classroom, PC, Practice
                                    Participants: min 4, max 12
                                    Price per participant: 2.425 EUR

                                    Course Description
                                                                             Course Content
                                    This course offers delegates the
                                    opportunity to update their skills on       - Providing a refresher for those already
                                    the apsXML software. The software             trained and working with the eAIP tool
                                    changes frequently and new fea-               - Revisiting the eAIP amendment
                                    tures are introduced to help clients            and production cycle
                                    keep up with regulatory changes.
                                                                                  - eAIP ENR 3 Route table construction and editing
                                    This training helps people update
                                                                                  - eAIP footnotes and linking
                                    their skills and get to grips with the
                                    software updates introduced since             - Setting up aerodrome charts in the eAIP
                                    their initial training                        - Creating circulars and supplements
                                                                                  - Ensuring an eAIP validates
                                                                                  - Creating and optimizing HTML output
                                                                                - Covering the significant new features
                                                                                  and workflows in the tool
                                                                                  - Working with Unicode in apsXML
                                                                                  - Managing AIP charts
                                                                                  - Configuring section numbering
                                                                                  - Other new features from the latest EAD release

               EAD Client Training Programme 2021

                                                                         - 30 -
Chart Production
Computer Aided Design
Basic 2D
COURSE DETAILS

Duration: 3 Days
Teaching methods: Classroom, PC, Practice                                                                      CHA-MS
Participants: min 4, max 8
Price per participant: 1.443 EUR

                                         Course Content
Course Description
                                            - Concepts and functionalities of MicroStation®
The CAD training is aimed at aero-
                                            - Efficient creation and maintenance of charts
nautical charting specialists with
little or no prior computer aided           - MicroStation® basic elements
drafting experience. At the end of            and manipulations
the course the students will have           - MicroStation® complex
sufficient knowledge of Bentley               elements and operations
MicroStation to be able to use the          - MicroStation® preferences and settings
relevant functionality of the applica-
                                            - MicroStation® Hatching & Patterning
tion to effectively create 2D designs.
                                            - MicroStation® Import/export
                                            - Plotting
                                            - Practical exercises

                                                                                  EAD
                                                                                   EADClient
                                                                                       ClientTraining
                                                                                              TrainingProgramme
                                                                                                       Programme2020
                                                                                                                 2021

                                                 - 31 -
Chart Production

                          smartGlobe® Designer

                          COURSE DETAILS

                          Duration: 2 Days
CHA-SG                    Teaching methods: Classroom, PC, Practice
                          Participants: min 4, max 8
                          Price per participant: 3.888 EUR
                          Prerequisite – CHA-MS

                          Course Description                      Course Content

                          The smartGlobe Designer training is         - Concepts and functionalities of smartGlobe®
                          aimed at the aeronautical cartogra-         - Setting up a chart
                          pher, who will configure, set up and
                                                                      - Geographic calculator
                          maintain aeronautical charts. The
                                                                      - Adding elements to a chart
                          course combines both theory and
                          practical exercises requiring stu-          - Clean-up chart
                          dents to complete hands-on chart            - Synchronize and update
                          creation and amendment exercises’           - Update chart (new effective date)
                          using ‘realistic’ data from actual          - Chart management
                          AIP’s that closely reflect the opera-       - SmartGlobe® advanced features
                          ting environment of the students.
                                                                      - Practical exercises.
                          The CAD Basic 2D course is a prere-
                          quisite for this course.

     EAD Client Training Programme 2021

                                                              - 32 -
Chart Production
smartGlobe®
Application Manager
COURSE DETAILS

Duration: 3 Days
Teaching methods: Classroom, PC, Practice                                                                    CHA-SA
Participants: min 4, max 8
Price per participant: 2.592 EUR
Prerequisite - CHA-MA and CHA-SG

Course Description                      Course Content

This course is aimed at the Appli-          - Overview the smartGlobe® settings
cation and Configuration Manager.           - Creating and maintaining chart types
It describes how to configure the
                                            - Creating and maintaining symbols and labels
smartGlobe application, such as
                                            - Creating and modifying grid types
the definition of chart types and
grid types and the configuration of         - Creating and modifying projection parameters
projection parameters.                      - Practical exercises.

The MicroStation Basic 2D and
smartGlobe Designer training are a
prerequisite for this course.

                                                                                 EAD Client Training Programme 2021

                                                - 33 -
EAD Refresher Course
   Other Courses

                          COURSE DETAILS

                          Duration: On request
                          Level: On request
                          Teaching methods: Classroom, Practice
EAD-RF                    Participants: min 4
                          Price per participant: based on duration

                          Course Description

                          - Providing Refresher for people already trained and working with EAD Tools
                          - SDO, PAMS, INO, Graphical Tools – refresh your skills
                          - Shorter and customized version of the original EAD courses
                          - We can detail the content based on your input (improvement and problem areas)
                          - Detailing the most critical functionalities of the tools
                          - Detailing most significant changes introduced to the tools
                          - Providing operational hints for handling the tools
                          - Discussing problem areas and questions based on the practical experience

OTH-CL                    Client Taylor Made Course
                          COURSE DETAILS

                          Duration: to be agreed
                          Teaching methods: to be agreed
                          Participants: to be agreed
                          Price per participant: to be agreed

                          Course Content

                          - Need more practical support with EAD applications?
                          - Need to discuss and clarify operational procedures (EAD, OPADD, Releases etc)?
                          - Our operationally experienced and highly motivated staff is available.
                          - Let us know your needs.
                          - Operational know-how, practical support or Basic knowledge - we will support you.
                          - Contact us for defining the Training according to your specific requirements.

                          This course is available On Request!

     EAD Client Training Programme 2021

                                                                - 34 -
Enrolment for EAD Course
Please send:
       Postal address:                              E-Mail:
       GroupEAD Europe S.L.                         training@groupead.com
       Stützeläckerweg 12-14
       60489 Frankfurt am Main, Germany

Applicant (Please print all information clearly):
       Surname:                                     Position:

       First name:                                  Phone:

       Company                                      e-mail:

Superior:
       Surname:                                     Firstname:

       Superior e-mail:

       Invoice address for Company:

       VAT number of the Company:

Enrollment in the following course(s):
          No:                  Course          Date Request                 Alternative Date Request
           1

           2

           3

           4

Signatures
Date                          Applicant                         Superior

                                          - 35 -
Terms and Conditions
O N E A D C l i e n t Tr a i n i n g P r o g r a m m e

General                                                          Training Material

All trainees shall have a sufficient command of English, ena-    The required training workbooks in electronic format will be
bling them to follow the training. All training material is in   provided by the GroupEAD Europe S.L. respective trainer for
English, including the slides regardless of spoken language      the course.
of the training.                                                 Ownership of all copyright and other intellectual property
                                                                 rights of the course material, including all documentation,
GroupEAD will do our best to accommodate all enrolments;         data, technical information and know-how provided as
however, the completed and signed enrolment form or              part of the training, remains vested in the provider of the
any other mutually signed agreement must be received             training, unless otherwise specified in the material.
minimum 35 days prior to course start. Please note, your
enrolment will be confirmed within 5 business days. If you       All such information shall be held in confidence and may
have not received this confirmation, please kindly confirm       not be disclosed to third parties without the express per-
that your enrolment was successfully received by contac-         mission of EUROCONTROL or GroupEAD Europe S.L.
ting the Training Expert via email or telephone.
The training fees stated apply to each trainee and are spe-      Cancellation by GroupEAD
cified in the respective course description. Payments shall
be made in Euro to the GroupEAD Europe S.L. bank account         GroupEAD Europe S.L. reserves the right to cancel a trai-
mentioned in the invoice sent. Training fees must be paid in     ning course if the minimum number of participants for
full at least 30 days after the reception of the invoice.        that course is not met. In case of course cancellation from
                                                                 GroupEAD side the clients will receive written information
Course Information                                               (Email) at least 20 days prior to the training.

Unless otherwise stipulated, all training courses will com-      Substitution and Cancellation by Client
mence on the date specified in the booking confirmation.
GroupEAD Europe S.L. will give reasonable notice of any          Up to 35 days prior to the training, a cancellation will not
changes. Attendees have to ensure that they arrive at the        be charged. Upon cancellation within 35 days prior to the
training centre in good time before the start of the course.     training, the training costs will be charged in full.
                                                                 Booked participants may be substituted right up until the
The syllabus of courses are described in the EAD Client          training course will commence if the replacement trainee
Training Programme for the respective calendar year and          fulfils the necessary conditions for the training course in
available on request or by download on the website at            question. Substitution of trainees is free.
www.groupead.com. (AIM Training Academy). Any changes
to the courses as detailed in the EAD Client Training Pro-       Booked participants may be postponed from one course set
gramme is subject to mutual written agreement in advance.        to another until 14 days prior the training. This postpone-
                                                                 ment will be for free if the course set they formerly booked
                                                                 will not fall short of the minimum number of participants.
                                                                 In the case of a shortfall of the minimum number of par-
                                                                 ticipants full price must be paid by the respective client.
                                                                 No refunds will be made for non-attendance of trainees,
                                                                 regardless of the reason.

EAD Client Training Programme 2021

                                                            - 36 -
Remote Training on Client’s Location                              Marketing

Remote training at Client location is available upon request.     For the promotion of Training, GroupEAD may use the logo
The Client shall assure the availability of a training room at    and the name of the client organization attending EAD Trai-
the training location, including:                                 ning, as a reference customer. If you do not want us to use
 1. overhead projector (connected to Trainer computer),           your logo, please kindly let us know at the time of booking.

2. flipchart
3. 1 workstation with internet connection Internet,
   (minimum 512 Kbytes) and MS Office for
   every participant and also for the Trainer

Full names and email addresses of all participants shall be
provided to GroupEAD at least 2 weeks prior to the training.
Technical Set-up for EAD Training System is a requirement
for Remote Training as per the following:
 4. GroupEAD shall provide the software and connection
    details for remote access to EAD Training System.
5. Client in coordination with GroupEAD will assure remote
   access availability to EAD Training System located in
   Vienna, Austria. The connection with the Training System
   must be available the latest two weeks prior the start
   of the Training Courses on condition that GroupEAD
   supports the connection process when it is necessary
   upon request. The GroupEAD Training Department will
   send the Remote Connection Details and Confirmation
   Checklist in advance of the training. If the connection
   to the EAD Training System is not confirmed minimum
   two weeks before the start of the Training Courses,
   GroupEAD reserves the possibility to postpone the
   courses until the connection is working. If the reasons
   of this postponement are not under the responsibility
   of GroupEAD, derived costs of postponement
   (changing flights etc.) will be covered by Client.

Preparing all PCs on location for training is not the responsi-
bility of GroupEAD, although GroupEAD will support Client
in the process.

                                                                                                 EAD Client Training Programme 2021

                                                            - 37 -
Directions
to Group EAD Europe S.L.
Frankfurt

GroupEAD Europe S.L.

Business Premises Germany
Stuetzelaeckerweg 12 - 14
60489 Frankfurt am Main
GERMANY

Arriving by car
                                                                      Arriving by train and bus
From the east, west or south
                                                                      From Frankfurt Airport
Take motorway A5 at „Frankfurter Kreuz“ to the north up to
exit „Nordwestkreuz Frankfurt“. After exiting stay in the right       Take the commuter train S8 or S9 to Frankfurt central stati-
lane until you reach the traffic light where you pick the left        on. Travel time: appr. 15 min
lane. Turn left at the traffic lights, following the road under
the bridge where you should get into the left lane in order
to turn to the left at the next traffic lights. The road follows      From Frankfurt central station
a long left curve in the upward direction to the next traffic
lights. Turn left again and then turn right at the first inter-       Take S3 (in the direction of Bad Soden)
section into Eschborner Landstraße. The first access road                  S4 (in the direction of Kronberg) or
to the right is Stützeläckerweg (right behind the „Hotel                   S5 (in the direction of Friedrichsdorf )
Rödelheimer Hof - Am Wasserturm“)                                     Exit at Frankfurt-Rödelheim station. Travel time: appr. 10 min.
                                                                      from Rödelheim station (exit West), take bus no. 55 or no.
From the north                                                        60 (in the direction of Heddernheim). Leave the bus at the
Take motorway A5 to the south until you reach „Westkreuz              second stop „Wolf-Heidenheim-Straße“. Walk appr. 10 min
Frankfurt“, from there follow Wiesbadener Straße (A648) in            straight ahead from there to reach Stützeläckerweg.
the direction of Eschborn to the exit „Frankfurt-Rödelheim“.
This exit leads you right into Westerbachstraße. After
crossing motorway A5, turn left into Gaugrafenstaße and
then into Am Seedamm road (after appr. 50 metres). When
you reach the first intersection with traffic lights, turn into
Eschborner Landstraße. The first access road to the right is
Stützeläckerweg (right behind the „Hotel Rödelheimer Hof -
Am Wasserturm“)

Hotel recommendation

Hotel Rödelheimer Hof am Wasserturm
Eschborner Landstraße 146
60489 Frankfurt am Main
Telephone +49 69 153947100
www.roedelheimer-hof.de

Best Western Plus iO Hotel
Graf-Zeppelin-Straße 2
65824 Schwalbach am Taunus
Telephone: +49 6196 999590
www.bestwestern.de/hotels/Schwalbach/BEST-WESTERN-PLUS-iO-Hotel

EAD Client Training Programme 2021

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