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E line
288E2
241B8
www.philips.com/welcome
EN User manual 1
Customer care and warranty 20
Troubleshooting & FAQs 24Table of Contents
1. Important........................................ 1
1.1 Safety precautions and
maintenance................................... 1
1.2 Notational Descriptions.............. 3
1.3 Disposal of product and packing
material............................................ 4
2. Setting up the monitor................ 5
2.1 Installation...................................... 5
2.2 Operating the monitor..................7
2.3 Remove the Base Assembly for
VESA Mounting............................. 9
2.4 MultiView.......................................10
3. Image Optimization.................... 12
3.1 SmartImage................................... 12
3.2 SmartContrast............................... 13
4. AMD FreeSyncTM.......................... 14
5. Technical Specifications............ 15
5.1 Resolution & Preset Modes......18
6. Power Management................... 19
7. Customer care and warranty...20
7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy......................20
7.2 Customer Care & Warranty....... 23
8. Troubleshooting & FAQs........... 24
8.1 Troubleshooting.......................... 24
8.2 General FAQs............................... 251. Important
• Remove any object that could fall
1. Important into ventilation holes or prevent
proper cooling of the monitor’s
This electronic user’s guide is intended
electronics.
for anyone who uses the Philips
monitor. Take time to read this user's • Do not block the ventilation holes
manual before you use your monitor. on the cabinet.
It contains important information and • When positioning the monitor, make
notes regarding the operation of your sure the power plug and outlet are
monitor. easily accessible.
The Philips guarantee applies provided • If turning off the monitor by
the product is handled properly for detaching the power cable or DC
its intended use, in accordance with power cord, wait for 6 seconds
its operating instructions and upon before attaching the power cable or
presentation of the original invoice DC power cord for normal operation.
or cash receipt, indicating the date of • Please use approved power cord
purchase, dealer’s name and model and provided by Philips all the time. If
production number of the product. your power cord is missing, please
contact with your local service
center. (Please refer to Service
1.1 Safety precautions and contact information listed in
maintenance Important information manual.)
• Operate under the specified power
Warnings
supply. Be sure to operate the
Use of controls, adjustments or
monitor only with the specified
procedures other than those specified
power supply. Use of an incorrect
in this documentation may result in
voltage will cause malfunction and
exposure to shock, electrical hazards
may cause fire or electric shock.
and/or mechanical hazards.
• Do not disassemble the AC adapter.
Read and follow these instructions
Disassembling the AC adapter may
when connecting and using your
expose you to the danger of fire or
computer monitor.
electric shock.
Excessive sound pressure from
• Protect the cable. Do not pull or
earphones and headphones can cause
bend the power cable and signal
hearing loss. Adjustment of the equalizer
cable. Do not place the monitor
to maximum increases the earphones
or any other heavy objects on the
and headphones output voltage and
cables, if damaged, the cables may
therefore the sound pressure level.
cause fire or electric shock.
Operation • Do not subject the monitor to severe
• Please Keep the monitor out of vibration or high impact conditions
direct sunlight, very strong bright during operation.
lights and away from any other heat • Do not knock or drop the monitor
source. Lengthy exposure to this during operation or transportation.
type of environment may result in • Excessive usage of monitor can
discoloration and damage to the cause eye discomfort, it’s better to
monitor. take shorter breaks more often at
11. Important
your workstation than longer breaks such as, alcohol, or ammonia-based
and less often; for example a 5-10 liquids to clean your monitor.
minute break after 50-60-minute • To avoid the risk of shock or
continuous screen use is likely to permanent damage to the set, do
be better than a 15-minute break not expose the monitor to dust,
every two hours. Try to keep your rain, water, or excessive moisture
eyes from eye strain while using the environment.
screen for a constant period of time
• If your monitor gets wet, wipe it with
by :
dry cloth as soon as possible.
• Looking at something varying
• If foreign substance or water gets in
distances after a long period
your monitor, please turn the power
focusing on the screen.
off immediately and disconnect
• Conscious Blinking often while the power cord. Then, remove the
you work. foreign substance or water, and
• Gently closing and rolling your send it to the maintenance center.
eyes to relax. • Do not store or use the monitor in
• Reposition your screen to ap- locations exposed to heat, direct
propriate height and angle ac- sunlight or extreme cold.
cording to your height. • In order to maintain the best
• Adjusting the brightness and performance of your monitor and
contrast to appropriate level. use it for a longer lifetime, please
• Adjusting the environment light- use the monitor in a location
ing similar to that of your screen that falls within the following
brightness, avoid the fluorescent temperature and humidity ranges.
lighting, and surfaces that don’t • Temperature: 0-40°C 32-104°F
reflect too much light. • Humidity: 20-80% RH
• Seeing a doctor if your symp-
Important information for Burn-in/
toms.
Ghost image
Maintenance • Always activate a moving screen
• To protect your monitor from saver program when you leave
possible damage, do not put your monitor unattended. Always
excessive pressure on the LCD activate a periodic screen refresh
panel. When moving your monitor, application if your monitor will
grasp the frame to lift; do not lift display unchanging static content.
the monitor by placing your hand or Uninterrupted display of still or
fingers on the LCD panel. static images over an extended
• Unplug the monitor if you are not period may cause “burn-in”, also
going to use it for an extensive known as “after-imaging” or “ghost
period of time. imaging”, on your screen.
• Unplug the monitor if you need to • “Burn-in”, “after-imaging”, or
clean it with a slightly damp cloth. “ghost imaging” is a well-known
The screen may be wiped with a phenomenon in LCD panel
dry cloth when the power is off. technology. In most cases, the
However, never use organic solvent,
21. Important
“burn-in” or “after-imaging” or 1.2 Notational Descriptions
“ghost imaging” will disappear
gradually over a period of time after The following subsections describe
the power has been switched off. notational conventions used in this
document.
Warning
Failure to activate a screen saver, or Notes, Cautions and Warnings
a periodic screen refresh application Throughout this guide, blocks of text
may result in severe “burn-in” or “after- may be accompanied by an icon and
image” or “ghost image” symptoms printed in bold or italic type. These
that will not disappear and cannot be blocks contain notes, cautions or
repaired. The damage mentioned above warnings. They are used as follows:
is not covered under your warranty.
Note
Service This icon indicates important
• The casing cover should be opened information and tips that help you make
only by qualified service personnel. better use of your computer system.
• If there is any need for any
document for repair or integration, Caution
please contact with your local This icon indicates information that
service center. (Please refer to tells you how to avoid either potential
Service contact information listed in damage to hardware or loss of data.
Important information manual.)
Warning
• For transportation information, This icon indicates the potential for
please refer to “Technical bodily harm and tells you how to avoid
Specifications”. the problem.
• Do not leave your monitor in a car/ Some warnings may appear in alternate
trunk under direct sun light. formats and may not be accompanied
Note by an icon. In such cases, the specific
Consult a service technician if the presentation of the warning is mandated
monitor does not operate normally, or by the relevant regulatory authority.
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
31. Important
1.3 Disposal of product and Taking back/Recycling Information for
Customers
packing material
Philips establishes technically and
Waste Electrical and Electronic economically viable objectives
Equipment-WEEE to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
This marking on the product or on can easily be recycled. At Philips,
its packaging illustrates that, under end-of-life management primarily
European Directive 2012/19/EU entails participation in national take-
governing used electrical and electronic back initiatives and recycling programs
appliances, this product may not be whenever possible, preferably in
disposed of with normal household cooperation with competitors,
waste. You are responsible for disposal which recycle all materials (products
of this equipment through a designated and related packaging material) in
waste electrical and electronic accordance with all Environmental
equipment collection. To determine the Laws and taking back program with the
locations for dropping off such waste contractor company.
electrical and electronic, contact your Your display is manufactured with high
local government office, the waste quality materials and components
disposal organization that serves your which can be recycled and reused.
household or the store at which you
purchased the product. To learn more about our recycling
program please visit
Your new monitor contains materials
that can be recycled and reused. http://www.philips.com/a-w/about/
Specialized companies can recycle sustainability.html
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
42. Setting up the monitor
Install base stand
2. Setting up the 1. In order to well protect this monitor
monitor and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
2.1 Installation installation.
Package contents
E line
288E2
Quick 2. Hold the stand with both hands.
Start (1) Gently attach the base to the
stand.
Register your product and get support at
www.philips.com/welcome
(2) Use your fingers to tighten the
*288E2A *288E2E
screw located at the bottom of
User’s Manual
使用产品前请阅读使用说明
Monitor
the base.
(3) Use a screwdriver to tighten the
Contents:
User’s Manual
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AC/DC Adapter * CD the base, and secure the base to
the stand tightly.
(4) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
* DP * HDMI * Audio cable
(288E2A)
2
* Different according to region. 1
3
Note 4
Use only the AC/DC adapter model:
Philips ADPC2065.
3. After attaching the base, erect
the monitor with both hands on
holding the monitor together with
styrofoam firmly. Now you can pull
out the styrofoam. When you pull
out the styrofoam, do not squeeze
the panel to avoid broken panel.
1 2
52. Setting up the monitor
Connecting to your PC Connect to PC
288E2A 1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
2 3 4 5 6 7
1
3. Connect the monitor signal cable to
the video connector on the back of
2
your computer.
1 2
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
Kensington anti-theft lock If the monitor displays an image,
AC/DC power input installation is complete.
HDMI 1 input
HDMI 2 input
DisplayPort input
6 Audio in
7 Earphone output
288E2E
2 3 4 5 6
1
2
1 2
Kensington anti-theft lock
AC/DC power input
HDMI 1 input
HDMI 2 input
DisplayPort input
6 Audio output
62. Setting up the monitor
2.2 Operating the monitor Description of the On Screen Display
What is On-Screen Display (OSD)?
Description of the control buttons
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
Press to switch power on.
Press more than 3 seconds
to switch power off.
Access the OSD menu.
Confirm the OSD
adjustment.
Adjust the brightness level.
(288E2E)
Adjust the audio level.
(288E2A)
Basic and simple instruction on the
Adjust the OSD menu. control keys
Change the signal input To access the OSD menu on this
source. Philips display simply use the single
Adjust the OSD menu. toggle button on the rear side of the
There are multiple display. The single button operates like
selections : FPS, Racing, a joystick. To move the cursor, simply
RTS, Gamer 1, Gamer 2, toggle the button in four directions.
LowBlue Mode, EasyRead, Press the button to select desired
SmartUniformity and Off. option.
Return to previous OSD The OSD Menu
level.
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
72. Setting up the monitor
Main menu Sub menu
Game SmartResponse Off, Fast , Faster, Fastest Resolution notification
Setting SmartFrame On, Off
Size: 0, 1, 2, 3, 4, 5, 6, 7 This monitor is designed for optimal
Brightness: 0~100 performance at its native resolution,
Contrast: 0~100
H. position
3840 × 2160. When the monitor is
V. position powered on at a different resolution, an
Low Blue
Mode
On 1,2,3,4
alert is displayed on screen: Use 3840 ×
Off
Input 1 HDMI 2.0 2160 for best results.
2 HDMI 2.0
DisplayPort Display of the native resolution alert can
Auto On, Off
Picture SmartImage FPS/Racing/RTS/Gamer1/Gamer2/
be switched off from Setup in the OSD
LowBlue Mode/EasyRead/
SmartUniformity/Off (On Screen Display) menu.
Brightness 0~100
Contrast 0~100
Physical Function
Sharpness 0~100
On, Off
SmartContrast
Gamma 1.8, 2.0, 2.2, 2.4, 2.6 Tilt
Pixel Orbiting On, Off
Over Scan On, Off
20
-5
PIP/PBP PIP / PBP Mode Off, PIP, PBP
PIP / PBP Input 1 HDMI 2.0,2 HDMI 2.0, DisplayPort
PIP Size Small, Middle, Large
PIP Position Top-Right, Top-Left, Bottom-Right,
Bottom-Left
Swap
SmartSize Panel Size 17'' (5:4)
19'' (5:4)
19''W (16:10)
22''W (16:10)
18.5''W (16:9)
19.5''W (16:9)
20''W (16:9)
21.5''W (16:9)
23''W (16:9)
24''W (16:9)
28''W (16:9)
1:1
Aspect Height adjustment (288E2E)
Audio Volume 0~100
Stand-Alone On/Off
(288E2A)
Mute On/Off
Audio Source Audio In, HDMI1,HDMI2, DisplayPort
(288E2A)
Color Color Temperature Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
sRGB
User Define Red: 0~100
Green: 0~100
Blue: 0~100
Language English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar，
Nederlands, Português, Português do Brasil，Polski，Русский ,
Svenska，Suomi，Türkçe，Čeština，Українська, 简体中文,
繁體中文，日本語，한국어
OSD Settings Horizontal 0~100
Vertical 0~100
Transparency
OSD Time Out
Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
100mm
Setup Resolution On, Off
Notification
Reset Yes, No
Information
82. Setting up the monitor
2.3 Remove the Base Assembly Note
This monitor accepts a 100mm x 100mm
for VESA Mounting
VESA-Compliant mounting interface.
Before you start disassembling the VESA Mounting Screw M4. Always
Display base, please follow the contact manufacturer for wall-mount
instructions below to avoid any possible installation.
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen. 100mm
100mm
Note
Please purchase the appropriate wall
mount; otherwise the distance between
2. While keeping the release button the back-plug-in signal cable and the
pressed, tilt the stand and slide it wall would be too short.
out.
2
1
92. Setting up the monitor
2.4 MultiView 1. Toggle to the right to enter OSD
Menu Screen.
2. Toggle to the up or down to select
main menu [PIP / PBP], then toggle
to the right to confirm.
3. Toggle to the up or down to select
[PIP / PBP Mode], then toggle to the
right.
4. Toggle to the up or down to select
[PIP], [PBP], then toggle to the right
What is it? to confirm your selection.
Multiview enables active variety connect 5. Now you can move backward to set
and view so that you can work with the [PIP/PBP Input], [PIP size], [PIP
multiple devices like PC and Notebook Position] or [Swap].
side-by-side simultaneously, making
Toggle to the right to confirm your
complex multi-tasking work a breeze.
selection.
Why do I need it?
MultiView in OSD menu
With the ultra high resolution Philips
• PIP / PBP Mode: There are two
MultiView display, you can experience
modes for MultiView: [PIP] and
a world of connectivity in a comfortable
[PBP].
way in the office or at home. With this
display, you can conveniently enjoy [PIP]: Picture in Picture
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
Open up a sub-window
of another signal source.
B
with audio in the small window, while A (main)
working on your latest blog, or you may
want to edit an Excel file from your
Ultrabook, while logged into secured
company intranet to access files from a
When the sub source is
not detected:
B
desktop. A (main)
How to enable MultiView by OSD
menu?
[PBP]: Picture by Picture
Open up a sub-window
side-by-side of other
signal sources. A (main) B
102. Setting up the monitor
When the sub source is Top-Left Top-Right
not detected.
A (main) B B
A (main) A (main)
Note
The black strip shows on the top and
the bottom of the screen for the correct Bottom-Left Bottom-Right
aspect ratio when in the PBP mode. If
you expect to see full screen side by
side, adjust your devices resolutions as A (main) A (main)
pop up attention resolution, you will
able to see 2 devices source screen B B
project to this display side by side
without black strips. Note the analog • Swap: The main picture source
signal is not support this full screen in and the sub picture source
PBP mode. swapped on the display.
• PIP / PBP Input: There are different Swap A and B source in [PIP] mode:
video input to choose as the sub
display source: [1 HDMI 2.0], [2 HDMI
B A
2.0], and [DisplayPort]. A (main) ↔
Please refer below table for B (main)
compatibility of main/sub input source.
Swap A and B source in [PBP] mode:
SUB SOURCE
POSSIBILITY (xl)
Inputs HDMI 1 HDMI 2 DisplayPort
MAIN HDMI 1 A (main) B ↔ B (main) A
SOURCE HDMI 2
(xl) DisplayPort
• PIP Size: When PIP is activated, • Off: Stop MultiView function.
there are three sub-window sizes to
choose: [Small], [Middle], [Large].
A (main)
B
Small
A (main)
Middle
Large
Note
When you do the SWAP function, the
• PIP Position: When PIP is activated, video and its audio source will swap at
there are four sub-window positions the same time.
to choose.
113. Image Optimization
How to enable SmartImage?
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting 1. Toggle to the left to launch the
brightness, contrast, color and sharpness SmartImage on screen display.
in real time. Whether you're working 2. Toggle to the up or down to select
with text applications, displaying images between FPS, Racing, RTS, Gamer 1,
or watching a video, Philips SmartImage Gamer 2, LowBlue Mode, EasyRead,
delivers great optimized monitor SmartUniformity and Off.
performance.
3. The SmartImage on screen display
Why do I need it? will remain on screen for 5 seconds
You want a monitor that delivers or you can also toggle to the right to
optimized display all your favorite make confirmation.
types of content, SmartImage software There are multiple selections: FPS,
dynamically adjust brightness, Racing, RTS, Gamer 1, Gamer 2, LowBlue
contrast, color and sharpness in real Mode, EasyRead, SmartUniformity and
time to enhance your monitor viewing Off.
experience.
How does it work?
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
• FPS: For playing FPS (First Person
Shooters) games. Improves dark
theme black level details.
123. Image Optimization
• Racing: For playing Racing games. 3.2 SmartContrast
Provides fastest response time and
high color saturation. What is it?
• RTS: For playing RTS (Real Time Unique technology that dynamically
Strategy) games, a user-selected analyzes displayed content and
portion can be highlighted for RTS automatically optimizes a LCD monitor's
games (through SmartFrame). The contrast ratio for maximum visual clarity
picture quality can be adjusted for and viewing enjoyment, stepping up
the highlighted portion. backlighting for clearer, crisper and
• Gamer 1: User’s preference settings brighter images or dimming backlighting
saved as Gamer 1. for clear display of images on dark
backgrounds.
• Gamer 2: User’s preference settings
saved as Gamer 2. Why do I need it?
• LowBlue Mode: LowBlue Mode You want the very best visual clarity
for easy on-the-eyes productivity and viewing comfort for every type of
Studies have shown that just as content. SmartContrast dynamically
ultra-violet rays can cause eye controls contrast and adjusts
damage, shortwave length blue light backlighting for clear, crisp, bright
rays from LED displays can cause gaming and video images or displays
eye damage and affect vision over clear, readable text for office work.
time. Developed for wellbeing, By reducing your monitor's power
Philips LowBlue Mode setting uses a consumption, you save on energy costs
smart software technology to reduce and extend the lifetime of your monitor.
harmful shortwave blue light.
• EasyRead: Helps improve reading How does it work?
of text based application like PDF When you activate SmartContrast, it will
ebooks. By using a special algorithm analyse the content you are displaying
which increases the contrast and in real time to adjust colors and control
boundary sharpness of text content, backlight intensity. This function will
the display is optimized for a dynamically enhance contrast for a great
stress-free reading by adjusting entertainment experience when viewing
the brightness, contrast and color videos or playing games.
temperature of the monitor.
• SmartUniformity: Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD displays. Typical
uniformity is measured around
75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off: No optimization by SmartImage.
134. AMD FreeSyncTM
• AMD Radeon R7 260X
4. AMD FreeSyncTM • AMD Radeon R7 260
■■ Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
PC gaming has long been an imperfect • AMD A10-7870K
experience because GPUs and monitors • AMD A10-7850K
update at different rates. Sometimes
a GPU can render many new pictures • AMD A10-7800
during a single update of the monitor, • AMD A10-7700K
and the monitor will show pieces of • AMD A8-7670K
each picture as a single image. This is • AMD A8-7650K
called “tearing.” Gamers can fix tearing
with a feature called “v-sync,” but the • AMD A8-7600
image can become jerky as the GPU • AMD A6-7400K
waits on the monitor to call for an
update before delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD FreeSync™
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.
Followed by the graphic card that are
compatible.
■■ Operating system
• Windows 10/8.1/8/7
■■ Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
145. Technical Specifications
5. Technical Specifications
Picture/Display
Display Panel Type IPS technology
Backlight W-LED system
Panel Size 28” W (71.1 cm)
Aspect Ratio 16:9
Pixel Pitch 0.16 (H) mm x 0.16 (V) mm
Contrast Ratio (typ.) 1000:1
Optimum Resolution 3840 x 2160 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Picture Enhancement SmartImage
Flicker free Yes
Display Colors 1.07B
Vertical Refresh Rate 40 Hz - 60 Hz
Horizontal Frequency 30 KHz - 140 KHz
sRGB Yes
LowBlue Mode Yes
Color Gamut Yes
EasyRead Yes
SmartUniformity Yes
Delta E Yes
AMD FreeSyncTM Yes
Connectivity
Signal Input HDMI 2.0 x 2, DisplayPort 1.4 x 1
288E2A: Audio in / Earphone out
Audio In / Out
288E2E: Audio out
Input Signal Separate Sync
Convenience
MultiView PIP / PBP mode, 2 x devices
Built-in speaker
3W x 2
(288E2A)
English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,
OSD Languages
Swedish, Finnish, Turkish, Czech, Ukranian, Simplified
Chinese, Traditional Chinese, Japanese, Korean
Other Convenience Kensington Lock, VESA mount (100 mm x 100 mm)
Plug & Play
DDC/CI, Mac OSX, sRGB, Windows 10/8.1/8/7
Compatibility
Stand
Tilt -5 / +20 degree
Height adju st m ent
100 mm
(288E2E)
155. Technical Specifications
Power (288E2A)
AC Input Voltage AC Input Voltage AC Input Voltage
Consumption
at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC , 50Hz
Normal Operation 37.4 W (typ.) 37.4 W (typ.) 37.5 W (typ.)
Sleep (Standby) 0.5 W 0.5 W 0.5 W
Off 0.3 W 0.3 W 0.3 W
AC Input Voltage AC Input Voltage AC Input Voltage
Heat Dissipation*
at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC , 50Hz
127.6 BTU/hr 127.6 BTU/hr 128.0 BTU/hr
Normal Operation
(typ.) (typ.) (typ.)
Sleep (Standby) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Off 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby / Sleep mode: White (blinking)
Power Supply External, 100-240VAC, 50-60Hz
Power (288E2E)
AC Input Voltage AC Input Voltage AC Input Voltage
Consumption
at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC , 50Hz
Normal Operation 34.1 W (typ.) 34.1 W (typ.) 34.2 W (typ.)
Sleep (Standby) 0.5 W 0.5 W 0.5 W
Off 0.3 W 0.3 W 0.3 W
AC Input Voltage AC Input Voltage AC Input Voltage
Heat Dissipation*
at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC , 50Hz
116.4 BTU/hr 116.4 BTU/hr 116.7 BTU/hr
Normal Operation
(typ.) (typ.) (typ.)
Sleep (Standby) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Off 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby / Sleep mode: White (blinking)
Power Supply External, 100-240VAC, 50-60Hz
Dimension
Product with stand 288E2A: 637 x 480 x 224 mm
(W x H x D) 288E2E: 637 x 494 x 224 mm
Product without stand
637 x 367 x 41 mm
(W x H x D)
Product with packaging
730 x 522 x 159 mm
(W x H x D)
Weight
288E2A: 5.59 kg ,
Product with stand
288E2E: 6.01 kg
288E2A: 4.28 kg ,
Product without stand
288E2E: 4.22 kg
288E2A: 8.25 kg ,
Product with packaging
288E2E: 8.55 kg
165. Technical Specifications
Operating Condition
Temperature range
0°C to 40°C
(operation)
Relative humidity
20% to 80%
(operation)
Atmospheric pressure
700 to 1060hPa
(operation)
Temperature range
-20°C to 60°C
(Non-operation)
Relative humidity
10% to 90%
(Non-operation)
Atmospheric pressure
500 to 1060hPa
(Non-operation)
Environmental and energy
RoHS Yes
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Textured
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
2. SmartUniformity and Delta E information sheets are included in the box.
175. Technical Specifications
5.1 Resolution & Preset Modes
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
H. freq (kHz) Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
63.89 1280 x 1024 60.02
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
88.79 2560 x 1440 59.95
133.31 3840 x 2160 60.00
Note
• Please notice that your display
works best at native resolution
of 3840 x 2160. For best display
quality, please follow this resolution
recommendation.
• The highest supporting screen
resolution on HDMI/DP is 3840
x 2160, but it always depends on
your capability of graphics card and
BluRay/video players.
186. Power Management
6. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
Power Management Definition
VESA LED
Video H-sync V-sync Power Used
Mode Color
288E2A:
37.4 W (typ.)
54.7 W (Max.);
Active ON Yes Yes White
288E2E:
34.1 W (typ.)
51.4 W (Max.)
White
Sleep OFF No No 0.5 W
(blink)
Switch
OFF - - 0.3 W OFF
Off
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
197. Customer care and warranty
of red, green and blue. Many pixels
7. Customer care and together form an image. When all sub
warranty pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
7.1 Philips’ Flat Panel Monitors colored sub pixels together appear as a
single black pixel. Other combinations
Pixel Defect Policy of lit and dark sub pixels appear as
Philips strives to deliver the highest single pixels of other colors.
quality products. We use some of the
industry's most advanced manufacturing Types of Pixel Defects
processes and practice stringent quality Pixel and sub pixel defects appear on
control. However, pixel or sub pixel the screen in different ways. There are
defects on the TFT Monitor panels used two categories of pixel defects and
in flat panel monitors are sometimes several types of sub pixel defects within
unavoidable. No manufacturer can each category.
guarantee that all panels will be
free from pixel defects, but Philips Bright Dot Defects
guarantees that any monitor with an Bright dot defects appear as pixels or
unacceptable number of defects will sub pixels that are always lit or 'on'. That
be repaired or replaced under warranty. is, a bright dot is a sub-pixel that stands
This notice explains the different types out on the screen when the monitor
of pixel defects and defines acceptable displays a dark pattern. There are the
defect levels for each type. In order to types of bright dot defects.
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy One lit red, green or blue sub pixel.
is valid worldwide.
subpixel
pixel
Two adjacent lit sub pixels:
Pixels and Sub pixels
- Red + Blue = Purple
A pixel, or picture element, is composed - Red + Green = Yellow
of three sub pixels in the primary colors - Green + Blue = Cyan (Light Blue)
207. Customer care and warranty
Three adjacent lit sub pixels (one white Pixel Defect Tolerances
pixel).
In order to qualify for repair or
Note replacement due to pixel defects during
A red or blue bright dot must be the warranty period, a TFT Monitor
more than 50 percent brighter than panel in a Philips flat panel monitor
neighboring dots while a green must have pixel or sub pixel defects
bright dot is 30 percent brighter than exceeding the tolerances listed in the
neighboring dots. following tables.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
217. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3 or fewer
2 adjacent lit subpixels 1 or fewer
3 adjacent lit subpixels (one white pixel) 0 or fewer
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3 or fewer
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1 or fewer
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
227. Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
Local Standard
Extended Warranty Period Total Warranty Period
Warranty Period
Depend on
+ 1 Year Local Standard warranty period +1
different Regions
+ 2 Years Local Standard warranty period +2
+ 3 Years Local Standard warranty period +3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
238. Troubleshooting & FAQs
• Make sure the computer is turned
8. Troubleshooting & on.
FAQs Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
8.1 Troubleshooting
• Disconnect the monitor from mains
This page deals with problems that can power source immediately for safety
be corrected by a user. If the problem
• Contact with Philips customer
still persists after you have tried these
service representative immediately.
solutions, contact Philips customer
service representative. Imaging Problems
Common Problems Image vibrates on the screen
• Check that the signal cable is
No Picture (Power LED not lit)
properly securely connected to the
• Make sure the power cord is graphics board or PC.
plugged into the power outlet and
into the back of the monitor. Image appears blurred, indistinct or too
dark
• First, ensure that the power button
on the rear side of the display is in • Adjust the contrast and brightness
the OFF position, then press it to on On-Screen Display.
the ON position. An "after-image", "burn-in" or "ghost
No Picture (Power LED is White) image" remains after the power has
been turned off.
• Make sure the computer is turned
on. • Uninterrupted display of still or
static images over an extended
• Make sure the signal cable is
period may cause “burn-in”, also
properly connected to your
known as “after-imaging” or “ghost
computer.
imaging”, on your screen. “Burn-in”,
• Make sure the monitor cable has “after-imaging”, or “ghost imaging” is
no bent pins on the connect side. If a well-known phenomenon in LCD
yes, repair or replace the cable. panel technology. In most cases,
• The Energy Saving feature may be the “burn-in” or “after-imaging”
activated or “ghost imaging” will disappear
gradually over a period of time after
Screen says
the power has been switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Make sure the monitor cable • Always activate a periodic screen
is properly connected to your refresh application if your LCD
computer. (Also refer to the Quick monitor will display unchanging
Start Guide). static content.
• Check to see if the monitor cable • Failure to activate a screen saver, or
has bent pins. a periodic screen refresh application
may result in severe “burn-in” or
248. Troubleshooting & FAQs
“after-imaging” or “ghost imaging” 8.2 General FAQs
symptoms that will not disappear
and cannot be repaired. The Q1: When I install my monitor what
damage mentioned above is not should I do if the screen shows
covered under your warranty. 'Cannot display this video mode'?
Ans.: Recommended resolution for this
Image appears distorted. Text is fuzzy
monitor: 3840 x 2160.
or blurred.
• Unplug all cables, then connect your
• Set the PC’s display resolution
PC to the monitor that you used
to the same mode as monitor’s
previously.
recommended screen native
resolution. • In the Windows Start Menu, select
Settings/Control Panel. In the
Green, red, blue, dark, and white dots Control Panel Window, select the
appears on the screen Display icon. Inside the Display
• The remaining dots are normal Control Panel, select the 'Settings'
characteristic of the liquid crystal tab. Under the setting tab, in box
used in today’s technology, Please labelled 'desktop area', move the
refer the pixel policy for more detail. sidebar to 3840 x 2160 pixels.
* The "power on" light is too strong and • Open 'Advanced Properties' and set
is disturbing the Refresh Rate to 60Hz, then click
OK.
• You can adjust “power on” light
using the power LED Setup in OSD • Restart your computer and repeat
main Controls. step 2 and 3 to verify that your PC is
For further assistance, refer to the set at 3840 x 2160.
Service contact information listed in • Shut down your computer,
Important information manual and disconnect your old monitor and
contact Philips customer service reconnect your Philips LCD monitor.
representative. • Turn on your monitor and then turn
* Functionality different according to on your PC.
display. Q2: What are the .inf and .icm files on
the CD-ROM? How do I install the
Audio problem
drivers (.inf and .icm)?
No sound Ans.: T
hese are the driver files for your
• Check if audio cable is connected to monitor. Follow the instructions
PC and monitor correctly. in your user manual to install the
• Ensure audio is not muted. Press drivers. Your computer may ask
OSD “Menu”, select “Audio” then you for monitor drivers (.inf and
“Mute”. Check it on “Off” position. .icm files) or a driver disk when
you first install your monitor.
• Press “Volume” in OSD main control
Follow the instructions to
to adjust the volume.
insert the companion CD-ROM
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.
258. Troubleshooting & FAQs
Q3: How do I adjust the resolution? Q7: Can I change the color setting of
Ans.:
Your video card/graphic driver my monitor?
and monitor together determine Ans.: Y
es, you can change your color
the available resolutions. You setting through OSD control as
can select the desired resolution the following procedures,
under Windows® Control Panel • Press to show the OSD (On
with the "Display properties". Screen Display) menu
Q4: What if I get lost when I am
• Press to select the option
making monitor adjustments via
OSD? "Color" then press button to
enter color setting, there are three
Ans.:
Simply press the button, settings as below.
then press to select “Setup”, 1. Color Temperature; With settings
press to enter the settings in the 6500K range the panel
and select 'Reset' to recall all of appears "warm, with a red-
the original factory settings. white color tone", while a 9300K
Q5: Is the monitor screen resistant to temperature yields "cool, blue-
scratches? white toning".
Ans.: In general it is recommended 2. sRGB; this is a standard setting
that the panel surface is not for ensuring correct exchange of
subjected to excessive shocks colors between different device
and is protected from sharp or (e.g. digital cameras, monitors,
blunt objects. When handling the printers, scanners, etc)
monitor, make sure that there is
no pressure or force applied to 3. User Define; the user can choose
the panel surface side. This may his/her preference color setting
affect your warranty conditions. by adjusting red, green blue color.
Q6: How should I clean the monitor Note
surface? A measurement of the color of light
Ans.: F
or normal cleaning, use a clean, radiated by an object while it is being
soft cloth. For extensive cleaning, heated. This measurement is expressed
please use isopropyl alcohol. Do in terms of absolute scale, (degrees
not use other solvents such as Kelvin). Lower Kevin temperatures such
ethyl alcohol, ethanol, acetone, as 2004K are red; higher temperatures
hexane, etc. such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q8: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.:
Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
268. Troubleshooting & FAQs
Q9: Are Philips LCD monitors Plug- Q12: How to unlock/lock my hot key?
and- Play?
Ans.: Please press for 10 seconds
Ans.: Y
es, the monitors are Plug-and- to unlock/lock the hot key, by
Play compatible with Windows doing so, your monitor pops out
10/8.1/8/7, Mac OSX. “Attention” to show the unlock/
Q10: What is Image Sticking, or Image lock status as shown below
Burn-in, or After Image, or Ghost illustrators.
Image in LCD panels?
Ans.: U
ninterrupted display of still or
static images over an extended
period may cause "burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known Q13: Where can I find Important
phenomenon in LCD panel Information manual mentioned in
technology. In most cases, the EDFU?
"burn-in" or "after-imaging" or Ans.: Important Information manual
"ghost imaging" will disappear can be download on the Philips
gradually over a period of website support page.
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q11: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at
its native resolution of 3840 x
2160. For best display, please
use this resolution.
272020 © TOP Victory Investment Ltd. All rights reserved. This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license. Specifications are subject to change without notice. Version: M2288EEE1T
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