Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud

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Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud
Cloud Computing and Sustainability:
The Environmental Benefits of Moving
to the Cloud

                       In collaboration with
Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud
Executive Summary                  2   Case Study – Global Consumer
Introduction: Is the Cloud a           Goods Company                  10
“Greener” Computing Alternative?   3   Conclusion & Outlook           11
Research Approach                  4   Expanding the Cloud            11
Summary Findings                   5   Further Improvements           11
How Does Cloud Computing Reduce        Appendix                       12
Environmental Impacts of IT?       6
Dynamic Provisioning               6
Multi-Tenancy                      7
Server Utilization                 7
Data Center Efficiency             8
Other Important Factors            8

2
Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud
Executive                  Cloud computing—large-scale, shared
                           IT infrastructure available over the
                                                                     Several key factors enable cloud
                                                                     computing to lower energy use

Summary                    internet—is transforming the way
                           corporate IT services are delivered and
                                                                     and carbon emissions from IT:
                                                                     • Dynamic Provisioning: Reducing
                           managed.
                                                                       wasted computing resources
                           To assess the environmental impact of       through better matching of server
The cloud’s                cloud computing, Microsoft engaged          capacity with actual demand.
                           with Accenture—a leading technology,
unprecedented economies    consulting and outsourcing company—
                                                                     • Multi-Tenancy: Flattening relative
                                                                       peak loads by serving large numbers
of scale reduce overall    and WSP Environment & Energy—a
                                                                       of organizations and users on
                           global consultancy dedicated to
cost and increase          environmental and sustainability
                                                                       shared infrastructure.

efficiencies, especially   issues—to compare the energy use          • Server Utilization: Operating
                           and carbon footprint of Microsoft           servers at higher utilization rates.
when replacing an          cloud offerings for businesses with       • Data Center Efficiency: Utilizing
organization’s locally     corresponding Microsoft on-premise          advanced data center infrastructure
                           deployments.
operated on-premise1                                                   designs that reduce power loss
                           The analysis focused on three of            through improved cooling, power
servers. But does this     Microsoft’s mainstream business             conditioning, etc.
advantage also translate   applications—Microsoft Exchange®,         Though large organizations can
                           Microsoft SharePoint® and Microsoft
to environmental           Dynamics® CRM. Each application
                                                                     lower energy use and emissions
                                                                     by addressing some of these factors
benefits?                  is available both as an on-premise        in their own data centers, providers
                           version and as a cloud-based              of public cloud infrastructure are
                           equivalent.2 The team compared            best positioned to reduce the
                           the environmental impact of cloud-        environmental impact of IT because of
                           based vs. on-premise IT delivery on       their scale. By moving applications to
                           a per-user basis and considered three     cloud services offered by Microsoft
                           different deployment sizes—small          or other providers, IT decision-
                           (100 users), medium (1,000 users)         makers can take advantage
                           and large (10,000 users).                 of highly efficient cloud
                           The study found that, for large           infrastructure, effectively
                           deployments, Microsoft’s cloud            “outsourcing” their IT efficiency
                           solutions can reduce energy use           investments while helping their
                           and carbon emissions by more than         company achieve its sustainability
                           30 percent when compared to their         goals. Beyond the commonly cited
                           corresponding Microsoft business          benefits of cloud computing—
                           applications installed on-premise.        such as cost savings and increased
                           The benefits are even more impressive     agility—cloud computing has the
                           for small deployments: Energy use         potential to significantly reduce
                           and emissions can be reduced by           the carbon footprint of many
                           more than 90 percent with a shared        business applications.
                           cloud service.

                                                                                                              2
Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud
Introduction: Is the Cloud a “Greener”
Computing Alternative?
Both cloud computing and                Economy In the Information Age”          Note: While this research focuses
sustainability are emerging as          estimates that the environmental         on direct carbon reduction benefits
transformative trends in business       footprint from data centers will more    of the cloud, it is also important to
and society. Most consumers             than triple between 2002 and 2020,       mention potential indirect benefits
(whether they are aware of it           making them the fastest-growing          of cloud computing beyond the
or not) are already heavy users of      contributor to the Information and       scope of this study. Like broadband
cloud-enabled services, including       Communication Technology (ICT)           and other technologies provided
email, social media, online gaming,     sector’s carbon footprint.               by the ICT sector, cloud computing
and many mobile applications.                                                    is emerging as a viable, scalable
                                        It stands to reason that consolidating
The business community has begun                                                 technology that can help significantly
                                        corporate IT environments into large-
to embrace cloud computing as a                                                  reduce carbon emissions by enabling
                                        scale shared infrastructure operated
viable option to reduce costs and                                                new solutions for smart grids, smart
                                        by specialized cloud providers would
to improve IT and business agility.                                              buildings, optimized logistics and
                                        reduce the overall environmental
                                                                                 dematerialization. The Smart 2020
At the same time, sustainability        impact and unlock new efficiencies.
                                                                                 report estimates the potential impact
continues to gain importance            But does this assumption pass the
                                                                                 of ICT-enabled solutions to be as
as a performance indicator              test of a quantitative assessment
                                                                                 much as 15 percent of total global
for organizations and their             on a per-user basis?
                                                                                 carbon emissions (or 7.8 billion tons
IT departments. Corporate               Considerable research has been           of CO2 equivalents per year). Broad
sustainability officers, regulators     dedicated to understanding the           adoption of cloud computing can
and other stakeholders have             environmental impact of data             stimulate innovation and accelerate
become increasingly focused on IT’s     centers and to improving their           the deployment of these enabled
carbon footprint, and organizations     efficiency.5 However, the aggregate      solutions. Consequently, cloud
are likewise placing more emphasis      sustainability impact of choosing        computing may have a major impact
on developing long-term strategies      a cloud-based application over an        on global carbon emissions through
to reduce their carbon footprint        on-premise deployment for the same       indirect benefits in addition to the
through more sustainable operations     application has not been rigorously      direct savings from replacement
and products.3                          analyzed. For example, how might a       of on-premise infrastructure
Cloud service providers are making      CRM solution for 1,000 sales agents      which are analyzed here.
significant investments in data         reduce the overall environmental
center infrastructure to provide not    footprint when it is run in the cloud
only raw computing power but also       versus on a company’s own servers?
Software-as-a-Service (SaaS) business   Is there a net benefit of moving
applications for their customers.       to the cloud, or are we simply
New data centers are being built at     “outsourcing” the environmental
ever-larger scales and with increased   impact to a service provider? This
server density, resulting in greater    Microsoft-sponsored study is targeted
energy consumption. The Smart 2020      at answering these kinds of questions.
report4 “Enabling the Low Carbon

3
Cloud Computing and Sustainability: The Environmental Benefits of Moving to the Cloud
Research Approach
Building upon previous analysis work      • Power Consumption for                To assess the carbon footprint
with Microsoft,6 Accenture and WSP          Networking8 and Storage: Average     of cloud-based applications, the
Environment & Energy developed a            power consumed for networking        research team collected data from
quantitative model to calculate the         and storage equipment in addition    Microsoft’s current data center
energy use and carbon footprint of an       to server power consumption.         operations. On-premise deployments
organization’s IT applications for both                                          were modeled based on Microsoft’s
                                          • Data Center Power Usage
cloud and on-premise deployment.                                                 product recommendations and input
                                            Effectiveness (PUE): Data center
This approach aligns with the                                                    from subject-matter experts, and
                                            efficiency metric which is defined
assessment methodology developed by                                              were validated with a case study
                                            as the ratio of the total data
the Global e-Sustainability Initiative                                           using actual customer data.
                                            center power consumption divided
(GeSI),7 the industry consortium
                                            by the power consumption of          The assessment looked at the
promoting sustainability on behalf of
                                            the IT equipment. Power usage        environmental impact of three
leading ICT companies.
                                            effectiveness accounts for the       different Microsoft applications—
The model quantifies energy use             power overhead from cooling,         all of them major products in
and carbon emissions on a per-user          power conditioning, lighting and     Microsoft’s portfolio of (server-
basis. To account for the fact that         other components of the data         based) business applications:9
on-premise server counts do not             center infrastructure.
                                                                                 • Microsoft Exchange (email,
follow a linear scale as user counts
                                          • Data Center Carbon Intensity:          calendar and contacts)
increase, the research analyzes the
                                            Amount of carbon emitted to
impact among three different sizes                                               • Microsoft SharePoint (collaboration
                                            generate the energy consumed
of user groups: small (100 users),                                                 and web publishing)
                                            by a data center, depending
medium (1,000 users) and large                                                   • Microsoft Dynamics CRM (customer
                                            on the mix of primary energy
(10,000 users).                                                                    relationship management)
                                            sources (coal, hydro, nuclear,
Specific input data utilized by the         wind, etc.) and transmission         These products are representative of
research team included the following        losses. The carbon emission factor   three types of business applications
(also see the Appendix for more             is a measurement of the carbon       that are used broadly by companies
detailed information):                      intensity of these energy sources.   across industries. Assessing multiple
• User Count: Number of provisioned                                              applications with different usage
  users for a given application.                                                 characteristics provides a diverse
                                                                                 set of data points to validate the
• Server Count: Number of
                                                                                 hypothesis.
  production servers to operate
  a given application.
• Device Utilization: Computational
  load that a device (server, network
  device or storage array) is handling
  relative to the specified peak load.
• Power Consumption per Server:
  Average power consumed by a
  server.

                                                                                                                         4
Summary Findings
The results of the analysis for                         As the data shows, the per-user                     Note that, because Microsoft
Microsoft clearly show significant                      energy use and carbon footprint is                  applications and data centers were
decreases in CO2 emissions per                          heavily dependent on the size of the                the basis of the study, the specific
user across the board for cloud-                        deployment. The cloud advantage                     carbon reductions from running other
based versus on-premise delivery                        is particularly compelling for small                applications from other software
of the three applications studied                       deployments, because a dedicated                    providers on a cloud model may
(see Figure 1).                                         infrastructure for small user counts—               vary. However, the trends shown
                                                        as in a small business running its own              here are instructive and may be
The analysis suggests that, on average
                                                        servers—typically operates at a very                used as directional indicators for
across the different applications,
                                                        low utilization level and may be idle               decision makers in corporate IT and
typical carbon emission reductions
                                                        for a large part of the day. However,               sustainability leadership positions
by deployment size are:
                                                        even large companies serving                        when considering a switch to cloud
• More than 90 percent for small                        thousands of users can derive                       computing with any provider.
  deployments of about 100 users                        efficiencies from the cloud beyond
• 60 to 90 percent for medium-sized                     those typically found in on-premise
  deployments of about 1,000 users                      IT operations.

• 30 to 60 percent for large
  deployments of about 10,000 users

Figure 1: Comparison of Carbon Emissions of Cloud-Based vs. On-Premise Delivery of Three Microsoft
Applications

Microsoft Exchange                                     Microsoft Sharepoint                              Microsoft Dynamics CRM
On-premise vs. Cloud Comparison,                       On-premise vs. Cloud Comparison,                  On-premise vs. Cloud Comparison,
CO2e per user                                          CO2e per user                                     CO2e per user

                 >90%                                               >90%                                              >90%

                                                                              >90%
                             79%

                                                                                          81%                                   76%
                                           52%                                                                                               20%

    Small         Medium        Large      Microsoft   Small         Medium       Large      Microsoft   Small         Medium       Large      Microsoft
    On-Premise    On-Premise    On-Premise Cloud       On-Premise    On-Premise   On-Premise Cloud       On-Premise    On-Premise   On-Premise Cloud

    = estimated decrease with Microsoft Cloud

5
How Does Cloud Computing Reduce
the Environmental Impact of IT?
To understand the potential               a reduced need for IT infrastructure            kind of over-provisioning typically
advantage of cloud computing in           to support a given user base. In turn,          results from:
more detail, it is important to look at   these primary levers are heavily
                                                                                          • The desire to avoid ongoing capacity
the distinct factors contributing to a    influenced by four key factors (see
                                                                                            adjustments as demand fluctuates
lower per-user carbon footprint. These    Figure 2):
                                                                                            over time.
factors apply across cloud providers
                                          • Dynamic Provisioning
in general and are even relevant for                                                      • Difficulty in understanding and
many on-premise scenarios. This level     • Multi-Tenancy                                   predicting demand growth and
of understanding can thus help IT                                                           peak loads.
                                          • Server Utilization
executives target additional efficiency                                                   • Budget policies that encourage
gains in an on-premise environment        • Data Center Efficiency (expressed by
                                                                                            using all available funds in a given
and realize additional performance          power usage effectiveness)
                                                                                            year to avoid smaller allocations
advantages in the future.                 Dynamic Provisioning                              the following fiscal year.
Generally speaking, the comparatively     IT managers typically deploy far
                                                                                          Over-provisioning is certainly
smaller carbon footprint of cloud         more server, networking and storage
                                                                                          understandable. Application
computing is a consequence of both        infrastructure than is actually needed
                                                                                          availability is a high priority in IT
improved infrastructure efficiency and    to meet application demand. This
                                                                                          operations, because IT executives
                                                                                          want to avoid situations in which

Figure 2: Key Drivers of Cloud Computing’s Reduced Environmental Footprint

                                                                         Cloud Benefits

                                                Reduce over-allocating   Forecasting and ongoing adjustment of allocated
                                                of infrastructure        capacity avoids unnecessary over-allocation of
                                                (Dynamic Provisioning)   resources and sizing close to actual usage.

                                                Share application        Sharing application instances between client
                                                instances between        organizations (tenants) flattens peak loads and
                                                multiple organizations   reduces overhead for tenant onboarding and
 Reduce Carbon
                                                (Multi-Tenancy)          management.
 Footprint per User

                                                Operate server           Large deployments of virtualized server infrastructure
                                                infrastructure at        serving multiple tenants can balance compute and
                                                higher utilization       storage loads across physical servers and thus be
                                                                         operated at higher utilization rates.

                                                Improve data center      Industrialized data center design at scale and
                                                efficiency (PUE)         optimized for power efficiency reduces power wasted
                                                                         on cooling, UPS etc. and allows running servers at
                                                                         optimal utilization and temperature.

                                                                                                                                   6
business demand for services               multi-tenant environments, cloud                far fewer servers. Whereas a typical
exceeds what IT can provide.               providers can reduce overhead for               on-premise application may run at
Thus infrastructure planning               on-boarding and managing individual             5 to 10 percent average utilization
is typically conducted with a              organizations and users.                        rate, the same application in the
conservative, “just in case” mindset                                                       cloud may attain 40 to 70 percent
                                           The Microsoft cloud offerings
that results in capacity allocation that                                                   utilization, thus dramatically
                                           analyzed in this study are relatively
is not aligned with actual demand.                                                         increasing the number of users
                                           new and are currently experiencing
                                                                                           served per machine.10
By contrast, cloud providers tend          rapid growth. The more mature a
to manage capacity much more               given cloud service becomes, the                It is important to note that while
diligently, because over-provisioning      less the demand will fluctuate,                 servers running at higher utilization
at the cloud’s operational scale           resulting in even greater energy                rates consume more power, the
can be very expensive. Providers           savings in the future.                          resulting increase is more than offset
typically have dedicated resources                                                         by the relative performance gains. As
to monitor and predict demand and
                                           Server Utilization                              illustrated in Figure 3, increasing the
                                           Cloud computing can drive energy
continually adjust capacity, and                                                           utilization rate from 5 to 20 percent
                                           savings by improving server utilization
their teams have developed greater                                                         will allow a server to process four
                                           (the measurement of the portion
expertise in demand modeling and                                                           times the previous load, while power
                                           of a server’s capacity that an
in the use of sophisticated tools                                                          consumed by the server may only
                                           application actively uses). As large-
to manage the number of running                                                            increase by 10 or 20 percent.11
                                           scale cloud providers tend to run
servers. Thus, cloud providers can
                                           their infrastructure at higher and              Virtualization offers a strategy to
reduce the inefficiency caused by
                                           more stable utilization levels than             improve server utilization for both
over-provisioning by optimizing the
                                           corresponding on-premise operations,            cloud and on-premise scenarios
number of active servers to support
                                           the same tasks can be performed with            by allowing applications to run in
a given user base.

Multi-Tenancy
Just as multiple tenants in an
apartment building use less power
overall than the same number of            Figure 3: Relationship between Server Utilization
people owning their own homes,             and Power Consumption
so do the multiple tenants of a
cloud-provided infrastructure
reduce their overall energy use                100%
and associated carbon emissions.
The cloud architecture allows                                                                    Minor increase
providers to simultaneously serve                                                                in power consumption
multiple companies on the same             Power
server infrastructure. Disparate           Consumed                                Factor 4
demand patterns from numerous                                                      performance
                                                                                   increase
companies flatten overall demand
peaks and make fluctuations more
predictable. The ratio between peak
and average loads becomes smaller,
                                                  0%        5%               20%                                        100%
and that in turn reduces the need
for extra infrastructure. Major cloud                                  Computational Load (Utilization)
providers are able to serve millions
of users at thousands of companies
simultaneously on one massive
shared infrastructure. By operating

7
an environment separated from            has released an update13 to its initial   Other Important Factors
the underlying physical servers.         2007 Report to Congress,14 stating an     In addition to the four primary drivers
Multiple virtual machines can share      average power usage effectiveness of      of cloud computing’s environmental
a physical server running at high        1.91 for U.S. data centers, with most     advantage, other contributing factors
utilization, which reduces the number    businesses averaging 1.97.                are worth mentioning:
of physical servers required to meet
                                         Through innovation and economies          • Hardware comes with an
the same demand. IT organizations
                                         of scale, cloud providers can               “embodied” carbon footprint
can scale individual virtual resources
                                         significantly improve power usage           from the energy associated with
to fit application needs instead of
                                         effectiveness. Today’s state-of-the-        producing, distributing and
allocating an entire physical system
                                         art data center designs for large           disposing of equipment. For the
whose full capability is not utilized.
                                         cloud service providers achieve             scenarios analyzed, this energy
In this way, virtualization provides a
                                         power usage effectiveness levels            outlay adds about 10 percent to
tool for IT departments to narrow the
                                         as low as 1.1 to 1.2.15 This efficiency     the footprint from IT operations.
efficiency gap between on-premise
                                         gain could reduce power consumption         The total hardware impact depends
deployment and a multi-tenant cloud
                                         over traditional enterprise data            heavily on the type of equipment,
service.
                                         centers by 40 percent through data          refresh cycles and end-of-life
Data Center Efficiency                   center design alone. Innovations            practices utilized. By optimizing
Data center design—the way facilities    such as modular container design,           hardware selection, management
are physically constructed, equipped     cooling that relies on outside air or       and disposal, cloud providers can
with IT and supporting infrastructure,   water evaporation, or advanced power        outperform on-premise IT in terms
and managed—has a major impact on        management through power supply             of environmental impact.
the energy use for a given amount of     optimization, are all approaches that
                                                                                   • Cloud providers are more likely
computing power. A common measure        have significantly improved power
                                                                                     to take an active role in tailoring
of how efficiently a data center         usage effectiveness in data centers.
                                                                                     hardware components to the
uses its power is called power usage     As cloud computing gains broader            specific needs of the services they
effectiveness ratio (PUE).               adoption and the share of data              run. By collaborating with suppliers
Power usage effectiveness is defined     processing performed by modern              on specification and design of
as the ratio of overall power drawn      data center facilities increases,           servers and other equipment for
by the data center facility to the       the industry’s PUE averages should          maximum efficiency, they realize
power delivered to IT hardware.12 For    improve. In parallel, new data center       benefits that are too complex for
example, a power usage effectiveness     designs continue to push the envelope       most corporate IT departments to
of 1.5 means that for every 1 kWh of     on driving greater efficiencies.            address.
energy consumed by IT hardware, the      These two trends will drive greater
                                                                                   • Application code and configuration
data center must draw 1.5 kWh of         efficiency in data centers.
                                                                                     provide additional opportunities
energy, with 0.5 kWh used for cooling
                                                                                     for efficiency gains—with cloud
of IT equipment, transforming and
                                                                                     providers more likely to take
conditioning the grid power, lighting
                                                                                     advantage of them. Developers
and other non-IT uses. Standardizing
                                                                                     can write applications with more
and measuring average power usage
                                                                                     efficient processing, memory
effectiveness across companies
                                                                                     utilization and data fetches,
can be difficult. However, the US
                                                                                     ultimately resulting in additional
Environmental Protection Agency
                                                                                     savings of physical consumption
                                                                                     of central processing unit (CPU),
                                                                                     storage, memory and network.
                                                                                     The result is that less physical
                                                                                     infrastructure is needed to deliver
                                                                                     a given application workload.

                                                                                                                           8
Generally speaking, cloud computing      from low-carbon electricity sources,
    drives the efficiency of IT with         such as hydropower or wind energy.
    unprecedented economies of scale,        This can be accomplished by selecting
    higher sophistication and strong         a site in a utility region with a lower
    incentives to create ongoing             carbon emission factor or by actively
    efficiencies and continuous              purchasing or generating renewable
    improvement. Cloud providers spend       electricity.
    a significant share of their company’s
                                             The difference in location can have a
    operational expense on IT—much more
                                             significant impact. For example, data
    than an average corporation with its
                                             centers in the US Northwest (where
    own IT department. This circumstance
                                             hydroelectric generation is common)
    leads to an increased focus on cost
                                             run on power with roughly half the
    and efficiency improvement, driving
                                             carbon intensity of the electricity that
    optimization of data center and
                                             powers data centers in the Midwest
    application performance beyond
                                             (where coal power is common).16 For a
    what many businesses can achieve
                                             large data center with 50,000 servers,
    on their own. Leading cloud providers
                                             the difference can be equivalent to
    will simultaneously address energy
                                             the carbon emissions from thousands
    consumption in a variety of ways,
                                             of cars.
    whether through application code
    optimization, data center temperature    Managing carbon intensity through
    management, server decommissioning       data center location and power
    policies or other previously described   sourcing strategies, in addition to
    approaches.                              improving energy efficiency associated
                                             with running cloud applications,
    Apart from efficiency improvements,
                                             gives cloud providers a powerful lever
    cloud providers as well as corporate
                                             to further minimize their carbon
    IT departments can reduce carbon
                                             footprint.
    emissions by powering data centers

9
Case Study – Global Consumer Goods Company
To further validate the findings produced in              and Europe already benefits from major
this study about the reduced energy use and               economies of scale, with emissions per user far
environmental impact of cloud computing,                  lower than any small or mid-size deployment.
Accenture and WSP Environment & Energy                    However, the analysis revealed that moving to
worked with a global consumer goods                       a cloud solution would save energy and further
company to estimate the potential for                     reduce carbon emissions by 32 percent.
an improved carbon footprint after moving
                                                          The results are in line with the predicted carbon
email and messaging services from its current
                                                          savings for large deployments (30 to 60 percent
data centers to Microsoft’s cloud-based
                                                          reduction) and help confirm the findings of the
Exchange Online offering.
                                                          primary research study. The cloud maintains
The analysis focused on the company’s                     a strong efficiency margin over on-premise
operations in North America and Europe.                   solutions, even for efficiently operated, large-
The current large on-premise deployment                   scale deployments similar to that of this global
of roughly 50,000 users in North America                  company.

Comparison of On-Premise and Cloud Deployment
for a Global Consumer Goods Company

Microsoft Exchange
On-premise vs. Cloud Comparison,
CO2e per user

                                   = estimated decrease
                     32%           with Microsoft Cloud

        On-Premise                 Microsoft Cloud

                                                                                                              10
Conclusion & Outlook
Expanding the Cloud                        companies’ applications, overall            aggregate IT efficiency advantages
What will be the environmental             net emissions will decrease when            in one stroke, instead of investing
impact if cloud-based solutions            customers replace existing on-premise       in gradual improvements of on-
are widely adopted by businesses           servers with cloud services. Thus,          premise infrastructure over time.
to replace current on-premise              organizations that plan to reduce
                                                                                     • At the data center level, cloud
deployments?                               energy use and improve their carbon
                                                                                       computing’s growth and drive
                                           footprint can consider migrating
To illustrate the findings from this                                                   toward consolidation and
                                           to the cloud as an important
study in an example, it is possible to                                                 industrialization will pave the way
                                           means for improving industry-wide
estimate the potential carbon savings                                                  for further scale and efficiency.
                                           environmental sustainability.
assuming all US companies with                                                       • At the application development
100 to 10,000 employees were using         Further Improvements                        level, software engineers will be
Microsoft Exchange and would switch        This study’s finding that companies         challenged to code more efficient
from on-premise email servers to the       can reduce their carbon emissions           applications.
corresponding cloud solution.17 For        by 30 to 90 percent by switching
this scenario, the reduction of carbon     to a cloud infrastructure is certainly    As the efficiency of cloud computing
emissions would be equivalent to the       impressive. As impressive as these        increases, more services will develop
emissions saved from permanently           numbers are, the cloud’s efficiency       and while each service or transaction
removing about 100,000 passenger           is likely to improve even more over       will continue to use less energy,
cars from the road.18                      time. Cloud computing is rapidly          there is a strong possibility that, in
                                           expanding; demand is increasing and       aggregate, computing will use more
This number represents the impact of                                                 energy over time. The challenge is
                                           providers are ramping up extra servers
just a single business application for a                                             to ensure that the services provided
                                           to meet predicted future capacity
third of the total US workforce. When                                                in the cloud actually replace current
                                           requirements. As more customers
considered on a global scale and                                                     activities of higher carbon intensity.
                                           become cloud users, greater
across an entire spectrum of business                                                As an analogy, a study on music
                                           economies of scale will be reached
applications, the potential impact is                                                distribution shifting to an online
                                           and cloud providers will be able to
very impressive.                                                                     model demonstrated significant
                                           more accurately predict capacity
These gains will be accelerated by         for computing demand.                     carbon savings—as long as consumers
both Platform-as-a-Service (PaaS)                                                    do not also burn the downloaded
                                           As Microsoft and other providers build    music onto CDs.19
and Infrastructure-as-a-Service
                                           more data centers based on leading-
(IaaS) offerings, Microsoft’s Windows                                                Cloud computing has enormous
                                           edge designs, and retrofit older data
Azure® services providing an example                                                 potential to transform the world
                                           centers, average PUE will continue
for both. As public clouds, such                                                     of IT—reducing costs, improving
                                           to improve and per-user footprint of
services allow any IT department                                                     efficiency and business agility, and
                                           cloud business applications will shrink
or independent software vendor to                                                    contributing to a more sustainable
                                           further over time.
develop cloud-based applications                                                     world. This study confirms that
and run them on highly efficient           Current technology and practices          cloud computing can reduce carbon
infrastructures. The entire IT industry,   will also evolve as the data center       emissions by 30 to 90 percent for
including users and providers,             and cloud market develops further.        major business applications today and
will thus be able to reduce its            The following trends are likely:          that future energy savings are likely
environmental impact through cloud                                                   as cloud computing continues to
                                           • At the macro-economic level,
computing. Alternative architectures                                                 evolve. Companies who adopt cloud
                                             cloud computing will help achieve
to large-scale public clouds—including                                               computing will accrue the inherent
                                             economies of scale by centralizing
private clouds, community clouds                                                     business benefits of this technology,
                                             computing power and improving
and hybrid architectures—can all be                                                  and will also play a crucial role
                                             access to variable capacity at a
expected to yield efficiency gains of                                                in making IT more sustainable
                                             more affordable cost.
varying dimensions.                                                                  by significantly reducing energy
                                           • At the corporate IT leadership
Although the carbon emissions of                                                     consumption.
                                             level, moving to the cloud will
cloud providers will increase as they
                                             allow a company to benefit from
run a growing percentage of other

11
Appendix
Model Overview                              • Secondary server consumption data         Related Environmental Research.
• The study quantified Microsoft              was derived from industry averages        CEC-500-2005-110-F. August
  Exchange, Microsoft SharePoint and          based on J. G. Koomey, “Estimating        5, 2005. And from Christopher
  Microsoft Dynamics CRM application          Total Power Consumption by                R. Hannemann, Van P. Carey,
  fulfillment activities for both cloud       Servers in the U.S. and the World” –      Amip J. Shah, Chandrakant Patel,
  and on-premise scenarios by dividing        February 15, 2007; and GreenGrid.         "Lifetime energy consumption of
  the total energy consumption and                                                      an enterprise server," ISEE, pp.1-5,
                                            • Time period considered: a one-year
  resulting carbon footprint against the                                                2008 IEEE International Symposium
                                              application licensing or subscription
  number of active users for a                                                          on Electronics and the Environment,
                                              agreement.
  given application.                                                                    2008.
                                            • GHG emissions (“carbon
• The Microsoft Dynamics CRM results          emissions”) included are stated         Process Energy for
  in Figure 1 are based                       as carbon dioxide equivalent            IT Infrastructure
  on the planned cloud installation           (CO2e) emissions and take into          • Power consumption of Microsoft’s
  operating at target capacity.               account the six primary GHG gases         servers was based on direct power
• The model was independently                 including, CO2 (carbon dioxide),          measurement of application-specific
  developed based on ISO 14044                SF6 (sulphur hexafluoride), CH4           server racks from Microsoft data
  guidelines for Life Cycle Assessment,       (methane), N2O (nitrous oxide),           centers.
  BSI PAS 2050 Specifications for             HFCs (hydrofluorocarbons), PFCs         • Estimated power consumption
  the Assessment of Greenhouse                (perfluorocarbons).                       of servers within the on-premise
  gas (GHG) Emissions of Goods              • The study includes the use phase of       environment was based on
  and Services, and the WRI/WBCSD             the product by the customer. While        industry-standard figures provided
  GHG Protocol.                               use is assumed to be the same             by Hewlett Packard and verified
• The study and related analytical            rate for cloud and on-premise, the        by Accenture and Avanade using
  modeling builds upon the work               efficiency and energy consumption         specific server configuration sizing
  previously completed by Accenture           associated with the two scenarios         calculations. A mixture of different
  and WSP Environment & Energy to             are different.                            vendors' on-premise systems was
  assess the carbon impacts of Digital                                                  assessed, rather than any single
                                            Materials                                   server product.
  Distribution for Microsoft Volume
                                            • Primary materials included in the
  Licensing of Microsoft Office.                                                      • The model includes essential power
                                              study consisted of servers and
• The aggregated results in this report       related network equipment used            for critical IT environment and
  have been calculated based on a             to host an application. Embodied          utilizes a Microsoft data center-
  scope limited to North American             emissions from physical hardware          specific power usage effectiveness
  and European regions. Customers             were estimated based on the               (PUE) ratio and an organization-
  operating in different regions will be      weight and composition of each            type specific on-premise PUE ratio
  subject to different carbon emission        component.                                based upon EPA, Green Grid and J.G.
  factors and specific data center                                                      Koomey research.
                                            • Embodied emissions from physical
  utilization rates that could affect the                                             • A storage consumption and network
                                              infrastructure included servers, but
  findings of a similar study.                                                          usage efficiency ratio was also used,
                                              not facilities and other equipment.
• Primary data was provided by                                                          based upon Microsoft data and
                                            • Emissions related to the material         EPA, Green Grid and J. G. Koomey
  Microsoft, Accenture and Avanade
                                              manufacture, assembly and                 research, validated by Accenture
  (using actual measurements or
                                              recovery of servers and networking        and Avanade.
  conservative estimates) for cloud and
                                              equipment are based on a 3.5-
  on-premise scenarios.                                                               • For on-premise scenarios, a server
                                              year refresh rate for data center
• Secondary data for materials                hardware. Life Cycle Inventory of         redundancy factor of 2X was
  was derived from the EcoInvent              a server derived from Masanet E.,         assumed. For cloud, the model relies
  database and other publicly available       et al. ‘Optimization of Product Life      on Microsoft’s actual server counts
  databases collated                          Cycles to Reduce Greenhouse Gas           which include redundancies to meet
  in SimaPro.                                 Emissions in California.’ California      corresponding service levels.
                                              Energy Commission, PIER Energy-

                                                                                                                           12
Supply Chain Logistics &                 Model Exclusions                           Microsoft Project Sponsorship:
Distribution                             The model used in the research study       Rob Bernard, Chief Environmental
• Emission factors for transportation      excluded the following factors:          Strategist
  were derived from the WRI/WBCSD        • Energy consumed during software          Francois Ajenstat, Senior Director
  GHG Protocol CO2 emissions from          development.                             Environmental Sustainability
  Mobile Sources.
                                         • Tertiary suppliers and process           Mark Aggar, Environmental
• Emissions were calculated based          materials that are not significant       Technologist
  on frequency, modes, distance and        (i.e., that do not constitute an input
  weight (ton-kilometers) of the           to 95 percent of the product or          Accenture Authors and Key
  hardware.                                process).                                Contributors:
• Servers are assumed to be              • Offsetting of emissions from any         Dave Abood, Managing Director,
  manufactured in Asia and                 other part of the supply chain.          Sustainability Services NA
  transported by marine freight
  to North America or Europe.            • Embodied energy of capital               Robin Murdoch, Senior Executive,
                                           equipment, transportation vehicles,      Cloud Strategy
End-of-Life (EoL) Processes                buildings and their energy use           Stephane N’Diaye, Senior Manager,
• End-of-life calculations include the     not directly related to servers and      Sustainability Services NA
  emissions associated with recycling      associated equipment.
  and land filling IT equipment                                                     David Albano, Manager, Management
                                         • Maintenance of capital equipment.        Consulting, Sustainability
  amortized over the useful life
  of the equipment.                      • Refrigerants (except where used          Andri Kofmehl, Manager, Management
                                           in the primary production of raw         Consulting, Sustainability
• The study used a conservative
                                           inputs).
  assumption of 20 percent recycling                                                Teresa Tung, Manager, Accenture
  and recovery for servers and                                                      Technology Labs
  network equipment.
                                                                                    Ari van Schilfgaarde, Consultant,
                                                                                    Management Consulting, Sustainability

                                                                                    WSP Environment & Energy
                                                                                    Authors and Key Contributors:
                                                                                    Andrew Armstrong, Vice President
                                                                                    Josh Whitney, Senior Project Director

13
1 “On-premise" refers to running an IT            8 Energy use to transmit data between users       11 The Green Grid. Five Ways to Reduce Data
application on an organization’s own servers,     and servers was not modeled in detail. For the    Center Server Power Consumption. 2008.
either in an office space or a corporate data     type of applications analyzed in this study,      12 The Green Grid. Green Grid Data Center
center rather than on a shared cloud or hosting   network equipment typically consumes around
                                                                                                    Power Efficiency Metrics: PUE and DCiE. 2008.
infrastructure provided by another company.       ten times less energy than servers and is
                                                  thus not considered a very significant factor.    13 US Environmental Protection Agency (EPA).
2 Microsoft’s cloud-based Exchange and
                                                  The greater distances data travels in a cloud     ENERGY STAR Data Center Infrastructure Rating
SharePoint offerings (Exchange Online and
                                                  scenario may be more than offset by low           Development Update. 2009.
SharePoint Online) are both a part of the
                                                  utilization of corporate network equipment or     14 US Environmental Protection Agency (EPA).
Business Productivity Online Standard Suite
                                                  employees accessing corporate servers remotely.
(BPOS) and are sold either as a bundled                                                             Report to Congress on Server and Data Center
                                                  However, when analyzing the environmental
business solution or individually, depending                                                        Energy Efficiency. 2007.
                                                  footprint of data-intensive (consumer)
on customer preference. Specific on-premise                                                         15 Microsoft. Microsoft’s Top 10 Business
                                                  applications, such as music download or
versions analyzed were Microsoft Exchange
                                                  video streaming, data transfer contributes        Practices for Environmentally Sustainable
2007, Microsoft SharePoint 2007, and
                                                  a significant share to the overall footprint      Data Centers. 2009.
Microsoft Dynamics CRM 4.0.
                                                  and requires more in-depth analysis.              16 eGrid. GHG Annual Output Emission Rates.
3 Accenture and UN Global Compact. A New
                                                  9 Microsoft’s cloud-based Exchange and            2008.
Era of Sustainability. 2010.
                                                  SharePoint offerings (Exchange Online and         17 Assuming that the number of email
4 Global e-Sustainability Initiative (GeSI).      SharePoint Online) are both a part of the
                                                                                                    accounts is roughly the same as the number of
SMART 2020: Enabling the Low Carbon               Business Productivity Online Standard Suite
                                                                                                    employees and that companies either retire or
Economy in the Information Age. 2008.             (BPOS) and are sold either as a bundled
                                                                                                    re-allocate the on-premise server capacity that
5 Microsoft Global Foundation Services.           business solution or individually, depending
                                                                                                    was dedicated to email, calendar and contacts.
                                                  on customer preference. Specific on-premise
A Holistic Approach to Energy Efficiency                                                            Using employee numbers from US Census data.
                                                  versions analyzed were Microsoft Exchange
in Data Centers. 2010.                                                                              18 According to the US EPA Greenhouse Gas
                                                  2007, Microsoft SharePoint 2007, and
6 Accenture and WSP. Demonstrating the            Microsoft Dynamics CRM 4.0.                       Equivalencies Calculator.
Benefits of Electronic Software Distribution.     10 Silicon Valley Leadership Group. Data Center   19 Weber, Koomey, Matthews. The Energy and
2009.
                                                  Energy Forecast. 2008.                            Climate Change Impacts of Different Music
7 Gloabal e-Sustainability Initiative (GeSI).     IDC. The Economics of Virtualization: Moving      Delivery Methods. 2009.
An Assessment Methodology. 2010.                  Toward an Application-Based Cost Model.
                                                  2009.” –                                                                                        14
About Accenture                           About WSP Environment &               About Microsoft
Accenture is a global management          Energy                                Founded in 1975, Microsoft is the
consulting, technology services           WSP Environment & Energy              worldwide leader in software, services
and outsourcing company, with             is one of the world’s leading         and solutions that help people and
approximately 204,000 employees           global consultancies, delivering      businesses realize their full potential.
serving clients in more than 120          solutions to environmental,           With 89,000 employees across
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experience, comprehensive capabilities    With over 1,000 people across 65      subsidiaries, the company generated
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companies, Accenture collaborates         commercial and industrial clients,
with clients to help them become          many of whom are Fortune 500
high-performance businesses and           and FTSE 250 companies. WSP
governments. The company generated        helps its clients increase business
net revenues of US$21.6 billion for the   performance through process
fiscal year ended Aug. 31, 2010. Its      improvement, risk mitigation,
home page is www.accenture.com.           and design and implementation
                                          of sustainable business practices.
                                          WSP Environment & Energy is part
                                          of WSP Group plc. Its home page is
                                          www.wspenvironmental.com/usa.

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