G Suite Securlet - TechDocs

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G Suite Securlet - TechDocs
G Suite Securlet
G Suite Securlet - TechDocs
G Suite Securlet

Table of Contents
Introduction.......................................................................................................................................... 3
Prerequisites.........................................................................................................................................4
Scanning scope................................................................................................................................... 6
Enabling the G Suite Securlet........................................................................................................... 7
Enabling the Securlet for additional G Suite accounts.................................................................16
Using the G Suite Securlet dashboard........................................................................................... 18
Reactivating the G Suite Securlet................................................................................................... 19
Approving new permissions requests for the Securlet............................................................... 21
Checking supported apps................................................................................................................ 22
Organizational unit support..............................................................................................................23
Supported activities...........................................................................................................................25
Remediation options......................................................................................................................... 28
Revision history................................................................................................................................. 29

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G Suite Securlet - TechDocs
G Suite Securlet

Introduction
The platform lets you confidently leverage cloud applications and services while staying safe, secure and compliant.
Leveraging advanced data science and machine learning, taps real-time user traffic, native SaaS APIs and other data
sources to provide a single pane of glass for monitoring and controlling your SaaS apps.
This Tech Note describes how to set up the G Suite Securlet on .
The G Suite Securlet:
• Automatically imports users, and groups from your Google G Suite account and adds them to for easier onboarding.
• Automatically imports organizational units (OUs) you have defined for your G Suite account users. See the later
   section Organizational unit support.
• Imports user activity data for investigation and forensics purposes.
• Provides a dedicated dashboard that lets you track your users’ sharing and collaboration patterns with others both
   inside and outside your enterprise.
• Scans files, folders, and emails for risks as described in Scanning scope.
The following sections describe prerequisites and step-by-step instructions that let you enable the G Suite Securlet on
your account.

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G Suite Securlet - TechDocs
G Suite Securlet

Prerequisites
To enable the G Suite API Securlet on your account:
•   You must have administrative privileges on your Symantec account.
•   You must have a G Suite account (Basic, Business, or Enterprise).
•   You must hold the Super Admin system role for your G Suite account.
•   The email address you use as the user name for the administrator login on your G Suite account must be within the
    primary domain of your Google account.
•   The email address you use as the user name for the administrator login on your G Suite account must be exactly
    the same as the email address that you use as your user name. Furthermore, this email address must be within the
    primary or secondary domains listed for your account. To confirm, login to , go to the gear icon on the top right corner,
    then General, and check your domains as shown in the following.

    If necessary, contact Support to add additional secondary domains.
• Enable API in the security settings of your Google admin console as described in the following procedure:
1. Go to more controls and click Security.

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G Suite Securlet - TechDocs
G Suite Securlet

2. Click API reference and mark the Enable API Access checkbox.

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G Suite Securlet - TechDocs
G Suite Securlet

Scanning scope
The G Suite Securlet tracks and reports user and admin activity as described in Supported activities:
•   Files and folders on Google Drive and Team Drive
•   Content in emails, including headers and attachments, on Google Mail
•   Content and content inspection on Google Sites
•   Events and violations on Google Sites
•   Calendar events
In order to ensure fast turnaround for the documents of greatest concern, limits the scope of the documents being
scanned. also applies slightly different scanning criteria to paid customers versus trial customers.
The following table describes the scanning scopes.

             Scan type                  Emails scanned            Calendar events scanned                  Files scanned

First scan                      Emails less than 30 days old    All primary calendars for users   Paid customers
                                                                and calendar events less than     • All files
                                                                30 days old.                      Trial customers
                                                                                                  • All Exposed files (no time
                                                                                                      limit)
                                                                                                  • Unexposed files less than 30
                                                                                                      days old
"Re-scan Content" from Securlet Emails exposed within last 30   Exposed calendars and             All exposed files
dashboard                       days                            calendar events within last 30
                                                                days.
On-demand re-scan from file     Selected email                  Selected calendar event           Selected file
details panel
Scan due to end-user adds/edits All emails                      All calendar events               • All new documents
                                                                                                  • All edited documents

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G Suite Securlet - TechDocs
G Suite Securlet

Enabling the G Suite Securlet
This section describes how to enable the G Suite Securlet on your account.
1. Log in to using your administrator credentials.
2. On the left side navigation bar, click Store.
3. In the Store, navigate to the Securlets area. If the G Suite Securlet is not listed, click See all to view a full list of
   available Securlets.
4. Click the tile for the G Suite Securlet.

   opens the G Suite securlet page.
5. Click Enable as shown in the following.

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G Suite Securlet

   sends an activation request to the team for the G Suite Securlet. The label on the Enable button changes to “Request
   Pending” as shown in the following.

6. When the team approves the activation request, the button label changes again to “Activate” as shown in the
   following. During weekday business hours Pacific time, activation usually takes about 20 minutes. Contact your
   representative if the activation takes unusually long.

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G Suite Securlet - TechDocs
G Suite Securlet

7. Click Activate. prompts whether you want to do a scan or selective scan for a subset of users/groups/folders, as
   shown in the following.

8. Select an option and click Activate Securlet.
   Once you select an option, you cannot change it after activating the securlet. However, you can change it later by
   deactivating and then reactivating the securlet as described in Reactivating the G Suite securlet. After the reactivation,
   re-scans all your files and data. prompts you to enter an account name for the Securlet, and to select the G Suite
   apps you want to secure, as shown in the following. Drive is pre-selected, and you cannot deselect it.

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G Suite Securlet - TechDocs
G Suite Securlet

9. In the Account Name box, enter a convenient account name. uses this information to tell the difference between
    Securlet instances when you activate the Securlet for multiple G Suite accounts.
10. Mark or clear the checkboxes for Mail and Calendar.
               NOTE
               You can select just Drive, and add Mail and Calendar at a later time by deactivating and then reactivating the
               securlet as described in Reactivating the G Suite securlet. After the reactivation, all your files and data must
               be rescanned.
11. If you want to import all your G Suite users with Active status, mark the "Import as active users" checkbox as shown
    in the following. If left unchecked, the users' statuses are automatically set to Inactive, and you must manually change
    them to Active. Inactive users cannot access SaaS apps through the gateway.

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G Suite Securlet

12. Click Activate.
13. redirects you to Google to sign into your G Suite account. Select the account on which you want to activate the
    Securlet.
14. If you are not already logged into the account, sign into it as shown in the following.

             NOTE
             recommends that you create a special admin user for your Google account, one that is not tied to a specific
             person, in order to manage the Securlet. Creating such a user makes it possible to continue to manage the
             Securlet in the case of personnel changes within your network administration group. redirects you to the
             Securlet App in the G Suite Marketplace.
15. Click Domain Install as shown in the following.

16. On the Domain Wide Install box, click Continue as shown in the following.

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G Suite Securlet

    Google prompts you to accept the permissions sought by and also to accept the and G Suite Marketplace Terms of
    Service.
17. Click the "I agree..." checkbox and click Accept to grant the requested permissions. The Securlet needs all the
    requested permissions in order to protect your files with operations such as removing collaborators and remediating
    file exposures.
18. Click Next.
19. Click Complete Additional Setup Now.

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G Suite Securlet

20. If you chose Selective Scan in Step 8, use the tools on the Define Scan Policies dialog box to create granular scan
    policies that scan only specific users or groups, or exclude specific users or groups from Securlet scanning:
    a. Use the Policy Type buttons to select whether the Securlet scans only the items described in the policy, or scans
        everything except the described items.

   b. Use the Users menu to select which OUs, groups, and users are included or excluded as shown in the following.

   c. Use the Folders menu to select which folders are included or excluded as shown in the following. To add a folder,
      select Specific folders matching keywords and then enter a full or partial folder name.

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G Suite Securlet

    d. Click Add Rule near the bottom of the box to add additional user, group, or folder rules to the scan policy.
21. Click Start Scan.
The securlet starts scanning user data based on the defined policies.
By default, a video overlay appears on the dashboard to introduce you to the dashboard features and functionality. You
can dismiss the video by clicking Hide overview video.

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G Suite Securlet

If you go to the store again, you see that the G Suite securlet is enabled (with a green check mark at the upper right
corner). This completes the activation process.

The G Suite API Securlet is now enabled on your account. You can view user activities using the Investigate app.
Investigate shows you a detailed analysis of the user activity performed on your G Suite enterprise account.

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G Suite Securlet

Enabling the Securlet for additional G Suite accounts
If you want to enable the G Suite Securlet for more than one G Suite account, first use the procedure in Enabling the G
Suite Securlet to enable the Securlet for the first account. Then use the following procedure to enable the Securlet for
additional G Suite accounts.
1. Contact support to have us add the domain for the additional G Suite account as a secondary domain on your
   account.
2. Create a sysadmin user with an email address within the new secondary domain.
3. Login to with that sysadmin account.
4. In the Store, hover over the tile for the G Suite Securlet and click Configure as shown in the following.

5. From the Account information menu, select Register New Account as shown in the following.

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G Suite Securlet

6. Follow the setup prompts as described in the section Enabling the G Suite Securlet. When prompted for an account
   name, enter any convenient name that helps you tell the difference between your G Suite accounts in .

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G Suite Securlet

Using the G Suite Securlet dashboard
The G Suite Securlet dashboard delivers a wealth of information about user activity, anomalous behaviors and sharing
and collaboration trends on your G Suite account. To open the dashboard:
1. If you haven’t already done so, then log in to with your administrator credentials.
2. From the left side navigation bar, select Securlets, then select G Suite, and then select one of the available tabs as
   shown in the following.

For more information, see Using the Securlet Dashboards.

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G Suite Securlet

Reactivating the G Suite Securlet
You may wish to temporarily deactivate and reactivate the G Suite Securlet. This action is sometimes required when new
functions or features require reactivation. In such a case, you would receive an alert from email or in the Release Notes.
To reactivate the G Suite Securlet:
1. Login to with your administrator credentials.
2. On the left side navigation bar, click Store to open the Store.
3. Scroll down to Securlets area. If necessary, click See All to show all available Securlets.

4. Locate the tile for the G Suite Securlet and click Details.
5. On the Details page, click Deactivate, as shown in the following.

6. prompts you to confirm by entering your primary domain as shown on the Setting General tab, as shown in the
   following. Enter the domain information and click Remove.

7. Login to your G Suite account as an administrator.
8. In your G Suite Marketplace, locate and click the entry for the Securlet.

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G Suite Securlet

9. On the page for the Securlet, click Remove App.
10. After deactivating the Securlet and removing the Securlet app from your G Suite marketplace, reactivate the Securlet
    as described in the section Enabling the G Suite Securlet.

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G Suite Securlet

Approving new permissions requests for the Securlet
As Symantec adds new features, sometimes it becomes necessary to request additional permissions to your G Suite data
in order for new features to work properly.
To grant the requested permissions:
1. In G Suite, navigate to Apps, then select Marketplace apps, and then select Settings for Securlet.
2. Click the Approval Needed link.
3. Click the Grant data access link.

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G Suite Securlet

Checking supported apps
To check what Google apps are currently secured by the G Suite Securlet:
1. Log in to with your administrator credentials.
2. On the left side navigation bar, click Store to open the App Store.
3. Scroll down to Securlets area. If necessary, click See All to show all available Securlets.

4. Locate the tile for the G Suite Securlet and click the "i" information icon in the lower-right corner as shown in the
   following.

opens an Additional Information page to show you what apps the securlet currently secures, as shown in the following.

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G Suite Securlet

Organizational unit support
The G Suite Securlet supports the synchronization of Google Organization units (OUs). When you activate the G Suite
Securlet, it automatically imports the OUs you have defined for your G Suite account users.
To see the OUs, in select Users, and then select Users to open the Users & Groups page. The OUs are shown in the
Organization column on the Users tab, as shown in the following.

The OUs are read-only; you cannot edit them in after the securlet imports them from Google.
The synchronization feature automates the assignment of access profiles to admins based on their OU membership.
You create access profiles and assign them to OUs, and all admins within those OUs are automatically assigned the
corresponding access profiles. The following figure shows the assignment of an access profile to an OU.

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G Suite Securlet

NOTE
Access profiles that grant rights to modify global settings such as Content Inspection settings are not restricted
on an OU-basis. You must use care when creating these access profiles to limit privileges.

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G Suite Securlet

Supported activities
The following tables list all of the Gmail and Google Drive objects and activities that are tracked by the G Suite Securlet.
Gmail:

                         Object Type                                                    Activity Type

Email_Message                                                  Add
                                                               Create
                                                               Delete The Gmail timestamps for deleted email messages are not
                                                               sent to the G Suite securlet. The times shown are the times that
                                                               the data was pulled into CloudSOC.
                                                               Modify
                                                               Receive (except from senders inside the organization)
                                                               Remove
                                                               Send
                                                               Trash

Google Drive user activities:

                         Object Type                                                    Activity Type

Api Client                                                     Authorize
                                                               Remove
Application                                                    Authorize
                                                               Revoke
File                                                           Allow
                                                               Create
                                                               Delete
                                                               Download
                                                               Edit
                                                               Move
                                                               Rename
                                                               Restore
                                                               Restrict
                                                               Role Change
                                                               Share
                                                               Trash
                                                               Unshare
                                                               Upload
                                                               View
Folder                                                         Allow
                                                               Create

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G Suite Securlet

                        Object Type                 Activity Type

                                      Delete
                                      Edit
                                      Move
                                      Rename
                                      Restore
                                      Restrict
                                      Role Change
                                      Share
                                      Trash
                                      Unshare
                                      Upload
Sites                                 Allow
                                      Create
                                      Delete
                                      Edit
                                      Move
                                      Rename
                                      Restore
                                      Restrict
                                      Role Change
                                      Share
                                      Trash
                                      Unshare
                                      View

Google Drive admin activities:

                        Object Type                 Activity Type

Admin                                 Update
Application                           Add
                                      Remove
Group                                 Create
                                      Delete
Org                                   Change
                                      Create
                                      Remove
Password                              Reset
Role                                  Assign
                                      Create
                                      Delete
                                      Unassigned

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G Suite Securlet

                          Object Type                                              Activity Type

Service                                                     Toggle
Session (see following note)                                Invalidlogin
                                                            Login
                                                            Logout
User                                                        Add
                                                            Change
                                                            Create
                                                            Delete
                                                            Download
                                                            Move
                                                            Remove
                                                            Restore
                                                            Suspend

          NOTE
          Activities for Session objects come through the Management API, and may be subject to a delay of 30 minutes
          to an hour.

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G Suite Securlet

Remediation options
When you configure Data Exposure using Securlets policies for Google Drive in the Protect app, you can select the
following remediation options:

                            Option                                                        Description

File Access: Changes access for the file. Some choices are   Share access: Changes share access for the file. Mark the
logically exclusive of others.                               checkbox to see available settings.
                                                             Remove shared link: Removes the link from the file, rendering it
                                                             unshared.
                                                             Prevent Download, Copy, or Print: Changes file access settings
                                                             so no one can download, copy, or print the file.
                                                             Prevent Writers from Sharing: Changes file access settings so
                                                             that the owner cannot share the file with others.
Collaborator or Team Drive Member Access Select one option. Update member or collaborator role: Changes the collaborator
                                                            role. Mark the checkbox to see available settings.
                                                             Remove external collaborator or team drive member:
                                                             Removes external collaborator privileges

The G Suite Securlet also includes the Quarantine (Preserve Contents) remediation action support that administrators can
perform through CloudSOC. Policies are configured through Symantec DLP (Enforce) or through CloudSoc directly when
you do not use Symantec DLP. The quarantine options are as follows:

                            Option                                                        Description

Copy                                                         Creates a copy of the file in the folder or workspace that is
                                                             specified by the administrator.
Move                                                         Removes all sharing properties from the file, makes a specified G
                                                             Suite admin the
                                                             file owner, and moves the file to the G Suite admin's workspace.
Move with tombstone                                          Takes the actions that are described for Move, and creates a text
                                                             file replacement that contains information about the move. This
                                                             option quarantines the file.
                                                             The tombstone file is created at the original location of the file with
                                                             the configured file name templates.
                                                             The administrator can perform the Restore operation through
                                                             CloudSOC for quarantined files.

See Using the Protect App for more information about configuring Protect policies.

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G Suite Securlet

Revision history
                   Date               Version                   Description

2014 to 23 February 2017   1.0-1.12             Initial release and minor revisions
27 February 2017           2.0                  Add Admin activities table
17 March 2017              3.0                  Update scanning scope, add app
                                                revocation
5 April 2017               3.1                  Add recommendation to turn "notify your
                                                users" off
24 May 2017                3.2                  Add Google OU, calendar support
12 June 2017               3.3                  Add admin login email prerequisite
14 June 2017               3.4                  Add email header scanning
23 June 2017               3.5                  Add Google account type and admin
                                                privileges to Prerequisites
4 August 2017              3.6                  Add calendar event scanning, update
                                                reactivating procedure
2 October 2017             4.0                  Move Scanning Scope to beginning of tech
                                                note, move section on revoking 3rd party
                                                apps into Securlet Dashboards tech note
27 October 2017            4.1                  Rename to G Suite Securlet, add team
                                                drive remediations
7 November 2017            4.2                  Fix typo
9 January 2018             5.0                  Address support for multiple G Suite
                                                accounts
23 May 2018                5.1                  Minor changes and formatting updates
14 November 2018           5.2                  Change "Scan now" to "Re-scan content",
                                                clarify prerequisite of Super Admin system
                                                role
20 November 2018           6.0                  Update activation procedure, and address
                                                calendar attachment scanning
17 September 2020          6.1                  Minor content updates
09 March 2021              6.2                  Add quarantine remediation information
03 May 2021                6.3                  Update information about scanning scope
                                                of Google Sites

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