Telstra Long Range 9750 - DECT 360 cordless phone with integrated answering machine

 
Telstra Long Range 9750
DECT 360 cordless phone with
integrated answering machine

                     User Guide
                     This telephone has been
                     designed for ease of use.
                     Please read the instructions
                     and keep it handy for future
                     reference. If you have any
                     problems with your phone,
                     refer to the Help section of
                     this User Guide.
Introduction                                                                                            This product has been designed and tested          Hearing aid?
                                                                                                        for Australian conditions for use with Telstra’s   Please note that the Telstra Long Range 9750
To your Telstra Long Range 9750 DECT 360 Cordless Telephone                                             network.                                           works by sending radio signals between the base
with Answering Machine                                                                                                                                     and handset. These signals may interfere with
                                                                                                        This User Guide provides you with all the          some hearing aids, causing a humming noise.
• Phonebook – lets you store up to 250 contact       * IMPORTANT You need to subscribe to Telstra’s     information you need to get the most from your
   numbers for easy dialling.                        Calling Number Display service to be able to see   phone. Before you make your first call, you will
                                                                                                                                                   Got everything?
• Quick access to a range of Telstra Network         the caller’s number or name when called, or in     need to set up your phone. Follow the simple
                                                                                                                                                   The package contains the following items:
   Services including Call Waiting and Call          the Calls list. See page 30 for more details.      instructions on the next few pages.        • Telstra Long Range 9750 handset
   Forward Immediate.                                                                                                                              • Telstra Long Range 9750 answering machine
• Telstra Calling Number Display* lets you see       IMPORTANT                                          Need help?                                   base unit
   who’s calling. Your phone stores details of the   This equipment requires electricity to             PLEASE LOOK IN THE HELP SECTION AT THE END • AC power adapter
   last 30 callers in a Calls list.                  work. You will not be able to make any             OF THE USER GUIDE IF YOU EXPERIENCE ANY    • Telephone line cord
• Answering machine, with up to 55 minutes           telephone calls when the power fails.              OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA • 1 NiMH rechargeable battery pack
   digital recording time and helpful voice          Alternative arrangements should be                 PRODUCT, OR PLEASE CONTACT THE TECHELP     • 1 User manual
   prompts.                                          made to access emergency services in               INFORMATION LINE 1300 369 193
                                                     times of power failure.                            OR CONTACT US BY EMAIL AT:                 If you have purchased a Telstra Long Range
* Call features and charges may apply.                                                                  tcpsupport_au@vtech.com                    9750 multi handset pack you will also have the
                                                     As a Digitally Enhanced Cordless                                                              following for each additional handset:
                                                     Telecommunications (DECT) product, your                                                       • Telstra Long Range 9750 handset
                                                     Telstra Long Range 9750 provides:                                                             • Telstra Long Range 9750 charger
                                                     • Digital clarity                                                                             • 1 NiMH rechargeable battery pack
                                                     • Digital range                                                                               • AC power adaptor (for the charger)
                                                     • Digital security

2                                                                                                                                                                                                       3
In this guide
In this guide
                                                                                              Phonebook                  25   Telstra Network Services                      30
Important Safety Instructions              7    Using the phone                          22   Store a name and number    25   Calling Number Display*                       30
                                                Switch handset on or off                 22   Review an entry            25   Call List                                     30
Getting started                            9    Make an external call                    22   Dial an entry              25   Call List display screen messages             30
Location                                   9    Pre-dialling                             22   To search alphabetically   26   View call details                             31
Setting up                                 9    End a call                               22   Edit a name and number     26   Dial from the Call List                       31
Setting up for multiple packs              11   Receive a call                           22   Delete an entry            26   Store a call list entry to the phonebook      31
Using your Telstra Long Range 9750 phone        Earpiece/ handsfree volume               23                                   Delete an Entry in the call list              31
on a Broadband ADSL line?                  12   Mute                                     23   Settings                   27   Delete the Entire Call List                   32
Date and time                              12   Handsfree                                23   Handset settings           27   Flashing Message Indicator (FMI)              32
Set date and time manually                 12   Make a handsfree call                    23     Ringer volume            27   Telstra Home Messages 101® or Telstra
                                                Answer a call in handsfree mode          23                                   MessageBank®                                  32
                                                                                                Ringer tone              27
                                                Switch to handsfree mode during a call   24                                   To call Telstra Home Messages 101® or
Getting to know your phone                 13                                                   Alert tones              28   Telstra MessageBank®                          32
Handset buttons                            13   Redial                                   24
                                                                                                Handset reset            28   Clear flashing message indication             33
Handset display                            16   Redial the last number called            24
                                                                                              Base settings              28   To manually turn off the new voicemail
Display icons                              16   Delete a redial number                   24
                                                                                                Set the recall time      28   indicator                                     33
Answering machine base                     17   Find handset (paging)                    24
                                                                                                Change system PIN        28   Call Waiting                                  33
Message counter display                    18   Temporary ringer silencing               24
                                                                                                Ringer volume            28   3-Way Chat                                    33
Navigating the menus                       19   Chain dialing                            24                                   Pre-stored Telstra Network Features           34
                                                                                              Date/Time                  29
Menu layout                                20                                                                                 To use Feature Assistant                      34
                                                                                                Set date and time        29
Keystroke table                            21                                                                                 To check or turn Call Wait on/off             34
                                                                                                 Time format             29
                                                                                                                              To use Call Return                            34
                                                                                                                              To turn Call Forward Immediate On             34
                                                                                                                              To check or turn Call Forward Immediate Off   34

4                                                                                                                                                                            5
In this guide
                                                                                                Important safety instructions
Answering machine                         35   Additional handsets (multi packs only)      40
Using the Answering machine from the           Call another handset                        40   When using your telephone equipment,        6 Unplug this product from the wall
handset                                   35   Transfer a call                             40   basic safety precautions should always        outlet and contact TecHelp on
Switch the answering machine on/ off      35   3-Way conference call                       40
                                                                                                be followed to reduce the risk of fire,       1300 369 193 under the following
Play Messages                             35                                                    electric shock and injury, including the      conditions:
                                               Deregister a handset                        41
Delete all old messages                   36                                                    following:                                    • When the power supply cord or plug
                                               Registering an additional handset           41
Record and play memos                     36                                                    1 Read and understand all the                   is damaged or frayed.
Answering machine settings                36                                                      instructions.                               • If the product does not operate
                                               Help                                        42
   Set the answer delay                   36                                                    2 Follow all warnings and instructions          normally by following the operating
OGM settings                              37                                                      marked on the product.                        instructions.
                                               General information                         45
   Record the outgoing message            37                                                    3 Unplug this product from the wall           • If the product has been dropped and
                                               Replacing the handset batteries             45
   Play the outgoing message              37                                                      outlet before cleaning. Do not use            the outer casing has been damaged.
                                               Safety                                      45
   Turn on/off the message alert          37
                                                                                                  liquid or aerosol cleaners. Use a damp      • If the product exhibits a distinct
                                               Cleaning                                    45     cloth for cleaning.
Remote access                             38                                                                                                    change in performance.
                                               Environmental                               46
   To remotely access your answering
                                                                                                4 Do not use this product near water (for 7 Avoid using a telephone during an
                                               Telstra accessories and replacement items   46
   system                                 38                                                      example, near a bath tub, kitchen sink,     electrical storm. There may be a remote
                                               How many telephones can you have            46
                                                                                                  swimming pool).                             risk of electric shock from lightning.
   Set the remote access code             39
Using the answering machine at the base   39                                                    5 Do not overload wall outlets and          8 Do not use the telephone to report a
                                               Product warranty & Customer service         47     extension cords as this can result in the
   Switch on/off                          39                                                                                                  gas leak in the vicinity of the leak.
                                                                                                  risk of fire or electric shock.
   Call screening                         39                                                                                                9 Use only the supplied NiMH (Nickel
   Play Messages                          39                                                                                                  Metal Hydride) battery. The operation
                                                                                                                                              periods for the handsets are only
    Delete all old messages               39
                                                                                                                                              applicable with the default battery
                                                                                                                                              capacity

6                                                                                                                                                                                   7
Important safety instructions
                                              Getting started
10 The use of other battery types or          Location                                          Putting it as high as possible ensures the best
  non rechargeable battery/primary            Place your Telstra Long Range 9750 within 2       signal.
  cell can be dangerous. These may            metres of the mains power socket and telephone
                                              socket so that the cables will reach.             Setting up
  cause interference and/or unit
  damage. Telstra will not be held            Make sure it is at least 1 metre away from other 1. Plug the mains power cable into the base
                                              electrical appliances to avoid interference. Your    station, plug the other end of the mains power
  liable for damage arising from such                                                              cable into mains power wall socket and switch
                                              Telstra Long Range 9750 works by sending radio
  noncompliance.                              signals between the handset and base. The            the power on.
11 Use only the AC power adaptors             strength of the signal depends on where you
  supplied with this product. Please          locate the base.
  contact TecHelp on 1300 369 193 for
                                                           Mains power wall socket                                Telephone wall socket
  replacement adaptors.
12 Please ensure the battery is inserted                                                                                           If you have ADSL high speed
  according to the correct polarity.                                                                                               Internet service, an ADSL filter
                                                                          Mains power                             Telephone        (not included) is required.
13 Do not immerse the battery in water,                                   cable                                   line cord
  and do not place it in a fire.
14Telephone receivers produce magnetic
                                                                                          Telstra 9750
  fields that can attract small metallic                                                                     N24861

  objects such as pins or staples. To avoid
  injury, do not place the handset where
  such objects can be picked up.

                                                                                                  8VH2QO\
                                                                                               6XSSOLHG $GDSWHU

8                                                                                                                                                                9
Getting started                                                                                           Getting started

                                                                                                          During charging, the   will appear to be filling   Setting up for multiple packs
                  1                   2                             3                                 4   in the display.                                    If you have purchased a Telstra Long Range
                                                                                                                                                             9750 multiple pack, you will need to prepare
                                                                                                          Battery performance                                additional handsets and chargers for use.
                                                                                                          In ideal conditions, a fully charged battery

                                                                                       THIS SIDE UP
                                                                                                          should give up to 10 hours talk time, or 100 hours For each additional handset and charger
                                                                                                          standby time, on a single charge.

                                                     THIS SIDE UP

                                                                        THIS SIDE UP
                          RED BLACK
                          WIRE WIRE
                                                                                                          Note that a new battery will not reach full
                                                                                                          capacity until it has been in normal use for
                                                                                                          several days.
                                                                                                          To keep the battery in the best condition, leave
                                                                                                          the handset off the base for a few hours at a
                                                                                                          time.
2. To fit the NiMH battery into the handset, slide     WARNING                                            Running the battery right down at least once                    Mains power cable
   out the battery compartment cover. Place            Do not place your Telstra Long Range 9750 in the   a week will help it last as long as possible. The
   the supplied rechargeable battery pack in           bathroom or other humid areas.                     charge capacity of the rechargeable battery
   the battery compartment, with the battery                                                              will reduce with time as it wears out, giving the
   connector plugged in, as shown. Slide the           IMPORTANT                                          handset less talk/standby time.
                                                       The base station must be plugged into the          Eventually it will need to be replaced. A

                                                                                                                                                                               6XSSOLHG $GDSWHU
   battery compartment cover back.

                                                                                                                                                                                  8VH2QO\
                                                       mains power socket at all times. Do not connect    replacement battery pack can be obtained by
3. Place the handset on the base to charge for
                                                       the telephone line until the handset is fully      contacting TecHelp on 1300 369 193 or from your
                                                                                                                                                                      '&9

   at least 24 hours. When the handset is fully        charged. Only use the power adaptor, telephone     local electrical retailer.
   charged the will be displayed.                      cables and NiMH battery pack supplied with the
   The Charging LED lighting up indicates that                                                            After charging your handset for the first time,                    N24861
                                                       product.
                                                                                                          subsequent charging time is about 6–8 hours
   the handset is properly placed on the base.
                                                       Battery low warning                                a day. The battery and handset may become
4. When the battery is fully charged, plug one                                                            warm during charging, however, this is normal.
   end of the telephone line cord into the base        If the flashes in the handset display you will
   station and the other end into the telephone        need to recharge the handset before you can use
   wall socket.                                        it again.
10                                                                                                                                                                                                          11
Getting started
                                                                                                            Getting to know your phone
1. Plug the mains power cable into the charger       Date and time
   base, plug the other end into the mains power     If you have subscribed to Telstra’s Calling            13                           Handset buttons
   wall socket and switch the power on.              Number Display service, the date and time is set
                                                     automatically for all handsets when you receive                         1           1. EARPIECE
2. To fit the NiMH battery into the handset, slide
   out the battery compartment cover. Place          your first call. The date and time is recorded with                                 2. MENU / SELECT
                                                     each answering machine message you receive.                                         In idle mode:
   the supplied rechargeable battery pack in
                                                     If you have not subscribed to Telstra Calling                                       press to access main menu. Press and hold to
   the battery compartment, with the battery         Number Display you can set the date and time
   connector plugged in, as shown on page 10.                                                                                            access Telstra Service Number list.
                                                     manually.
   Slide the battery compartment cover back                                                                                              In menu/editing mode:
3. Place the handset on the base to charge for       Set date and time manually                                                          press to confirm and save the settings.
   at least 24 hours. When the handset is fully      1. Press when in idle mode to enter the                                 2           During a call:
   charged the will be displayed.                       feature menu.                                       5                            press to access the sub-menu list.
                                                     2. Press                to scroll                                       3           In phonebook/call list entry:
Using your Telstra Long Range 9750                      to SET DATE/TIME.                                   11                           press to edit the entry.
phone on a Broadband ADSL line?
                                                                                                                             4
                                                     3. Press and then edit the date.
If this product is to be used on a broadband                                                                                             3. VOLUME UP/ PHONEBOOK / SCROLL UP
ADSL line, then you must ensure that it is           4. Press the dialing keys (0-9) to enter a two-digit                                In idle mode:
connected via an ADSL filter. Using this product        number or press                  until the screen                                press to access the phonebook.
on a Broadband line without an ADSL filter may          displays the correct value.                                                      In menu mode:
cause problems with this product and your               Press to advance.
                                                                                                            6
                                                                                                                                         press to scroll up.
Broadband service.                                   5. Repeat step 3 until the date and time are set.                                   In editing mode:
                                                     6. Press to save.                                                                   press to move the cursor to the right.
                                                     NOTE                                                                                During a call:
                                                     Press              to toggle AM/PM when moving the
                                                                                                            12               7           press to increase volume.
                                                     cursor to the AM/PM setting field.                                                   Call list/phonebook/redial list entry:
                                                                                                            9                10          press to scroll up the list.
                                                                                                                     8
12                                                                                                                                                                                      13
Getting to know your phone                                                                          Getting to know your phone

4. TALK OFF                                   6. ALPHANUMERIC KEYPAD                                7. INTERCOM                                      11. TALK ON/RECALL
In idle mode:                                 In idle/pre-dial/editing mode/during a call:          Press to make an intercom conversation           In idle/menu/pre-dial mode:
press and hold to power on/off the handset.   press to enter characters/ numbers.                   between handsets or transfer a call.             press to make a call.
In menu mode:                                                                                                                                        In phonebook number editing mode:
press to exit to previous level.              # Hash key                                            8. MICROPHONE                                    press to insert a recall.
                                              In idle/pre-dial/during a call mode:
In pre-dial mode:                             press to insert a “#”.                                9. MUTE/DELETE                                   Call list/phonebook/redial list entry:
press to backspace.                                                                                 During a call:                                   press to make a call to the selected entry.
                                              In phonebook entry name editing mode:
                                                                                                    press to mute/un-mute the microphone.            Press during a call to activate Recall for use with
5. VOLUME DOWN / PHONEBOOK /                  press and hold to toggle between uppercase and
                                              lower case.                                           Call list/phonebook/redial list entry:           Telstra Network Features such as Call Waiting.
SCROLL DOWN                                                                                         press to delete the selected entry.
In idle/pre-dial mode:                        In phonebook entry view mode:                                                                          12. SPEAKER
                                              press to view the next digits when the number is      In editing/pre-dial mode:
press to access the call list.                                                                                                                       In idle/menu/pre-dial mode/during a call:
                                              longer than a line to display.                        press to backspace.
In menu mode:                                                                                                                                        press to turn on/off the speakerphone.
                                                                                                    During message playback:
press to scroll down.                                                                                                                                Call list/phonebook/redial list entry:
In editing mode:                              *In idle/pre-dial/during
                                                  Star key
                                                                       a call mode:
                                                                                                    press to delete the message currently playing.
                                                                                                                                                     press to make a call with speakerphone.
press to move the cursor to the left.         press to insert a “*”.                                10. REDIAL/PAUSE
During a call:                                                                                      In idle mode:                                    13. CHARGE LIGHT
                                              In phonebook entry view mode:                                                                          Lights up when placed on charger.
press to decrease volume.                     press to view the previous digits when the            press to view the redial list.
Call list/phonebook/redial list entry:        number is longer than a line to display.              In editing/pre-dial mode:
press to scroll down the list.                                                                      press and hold to insert a dialing pause.
                                              Key 1, 2 and 3
                                              In Idle:
                                              press and hold KEY 1 to dial Telstra Home
                                              Messages 101® or MessageBank® service
                                              During a call:
                                              press and hold KEY 2 to access a Call Waiting Call.
                                              Press and hold KEY 3 to commence 3-Way Chat

14                                                                                                                                                                                                    15
Getting to know your phone                                                                       Getting to know your phone

Handset display                                                                                  Answering machine base
                                                       On when ringer is turned off.
                                                       Off when ringer is turned on.

                                                NEW    On when a new call is received.
                                                       Off when there is not a new call.                                                                                    13

                                                MUTE   On when microphone is mute during                                                                                     8
                                                       a call.                                                                                                               2
                                                       Off when microphone is unmute during               12
                                                       a call.

                                                       On when new voicemail received                                                                                        4
Display icons                                          on Telstra Home Messages 101® or                    9                                                 7(.,

Icons can be On (visible),                             MessageBank® service.                                                                                                11
Flashing or Off (not visible):                         Off when there is not new voicemail.

ANS ON      On when answering machine is               Full battery power level.
            turned on.                                                                                                            10       5     3 6    1    7
                                                       2/3 battery power level.
            Off when answering machine is
            turned off.                                1/3 battery power level.
                                                                                                 1. IN USE LED                                     3. DELETE
            On when new answering machine              Flashes when low battery power level is   Flashes when there is an incoming call.           During message playback:
            message is received.                       detected, needs charging.                                                                   press to delete the current message.
                                                                                                 Steadily on when the handset is in use.
            Off when no new answering machine                                                                                                      In idle:
            message.                                   Animation in cycle.                                                                         press and hold to delete all previously reviewed
                                                                                                 2. SKIP BACKWARD
                                                       Battery is charging.                      Press to repeat playing the current message.      messages.
            On when speaker phone is in use.
            Off when speaker is off.                                                             Press twice to playback the previous message.

16                                                                                                                                                                                                17
Getting to know your phone                                                                      Getting to know your phone

4. SKIP FORWARD                                 11. PAGE                                        Display Description                               Navigating the menus
During message playback:                        Press to page all registered handsets.          XX/FF   Flashing XX alternatively with FF:        Your Telstra Long Range 9750 has an easy to use
press to skip to the next message.                                                                      There are XX new voice messages           menu system. Each menu has a list of options,
                                                12. SPEAKER                                             received where XX is from 01 to 59 and    as outlined on the following page. When the
5. CHARGING LED                                                                                         the TAM memory is full.                   handset is switched on and in standby:
Steadily On:                                    13. BASE ANTENNA
                                                                                                FF      Flashing FF: TAM memory is full and       1. Choose to open the main menu.
when the handset is put into base cradle for
                                                                                                        there are no new messages, only old       2. Then press                buttons to move
charging.                                       Message counter display
                                                                                                        messages are kept in TAM memory.             through the available options.
6. VOLUME –                                     Display Description                             --/XX   Flashing XX alternatively with --: Time   3. Choose to select a menu option or the
During message playback:                        0F->--  When answering machine is OFF.                  is not set and there are XX new voice        to return to the previous screen.
press to decrease the speaker volume.           --      When answering machine is OFF and               messages received where XX is from 01
In idle:                                                no new TAM messages received.                   to 59.
press to decrease the base ringer volume.       0F/XX   Flashing XX alternatively with OF:      --      Flashing --: Time is not set and there
                                                        Answering machine is OFF and there              are old voice messages kept in the TAM
7. VOLUME +                                             are XX new voice messages received              memory only (no new voice messages).
During message playback:                                where XX is from 01 to 59.              XX      Steadily ON: Playing the current XX
press to increase the speaker volume.                                                                   incoming message.
                                                0N->XX When answering machine is ON where
In idle:                                                XX is number of messages in TAM         A1      Steadily ON: Playing the current
press to increase the base ringer volume.               memory.                                         outgoing message (OGM).
8. PLAY/ STOP                                   00      Steadily ON: No voice messages in       XX/AN   Flashing XX alternatively with AN:
In message playback mode:                               TAM.                                            XX new incoming message is now
press to playback or stop playing messages.     XX      Flashing: There are XX new voice                recording. AN denotes that the
                                                        messages received where XX is from 01           incoming message recording is in
9. CHARGING CRADLE                                      to 59.                                          progress.
                                                ZZ      Steadily ON: There are ZZ old voice     RA      Flashing: Remote access is in progress.
10. ANSWER ON/OFF
Press to switch the answering machine on/off.           messages kept in the TAM memory (no
                                                        new voice messages).

18                                                                                                                                                                                             19
Getting to know your phone                                                                                        Getting to know your phone

Menu layout                                                                                                       Keystroke table
                                                                                                                  Upper case

     Ans.System    Phonebook Call Log          Ringer       Ringer Tone   Tones       Register HS   De-register
                                               Volume                                               HS

     Play message Review       Review          Ringer off   Ringer tone   Key tone     System PIN   System PIN
     Del all old    Store      Del all calls   Level 1- 6   1- 10         Battery low
     Record memo                                                          Out of range
     Settings
     Remote access
     Remote pin
     MSG alert tone
                                                                                                                  Lower case
     Flash Time    Set         Time format Date format Clear              System PIN Reset
                   Date/Time                           Voicemail
     Short
     Medium        Set date    12 hour         DD/MM/YY     Turn off      Old PIN     Reset?
     Long                      24 hour         MM/DD/YY     indicator?

                                                                                                                  Highlighted characters: Only upper case supported.

20                                                                                                                                                                     21
Using the phone
Using the phone
                                                                                                              Earpiece/ handsfree volume                              Make a handsfree call
Switch handset off                                   End a call                                               Press               to adjust the listening             1. Dial the number then press       on the handset.
To switch the handset off:                           1. Press      or put the handset in the telephone        volume of the earpiece or loudspeaker with                     is displayed. You will then hear your call
1. Press and hold  .                                    base or charger.                                      five levels when during a call. Each press of the          over the handset loudspeaker. Press      to
                                                                                                              button increases or decreases the volume level             switch the call between the earpiece and the
2. Press to confirm.                                    The screen displays the elapsed time as you
                                                                                                              by one increment.
                                                        talk (in hours, minutes and seconds).                                                                            loudspeaker.
To switch the handset on                             Call timer
                                                                                                              1. Press              to increase or decrease the       2. Press      to end the call.
1. Press and hold      again.                        Your handset will automatically time the duration of        volume level while in a call.                        NOTE: During a handsfree call, press        to
                                                     all external calls. The handset display shows the call   NOTE:                                                   adjust the volume.
Make an external call                                duration both during and for a few seconds after your    1. All volume settings (handset and speakerphone) are
                                                     call is terminated.                                      independent.
1. Press   or       , and then enter the telephone
                                                                                                              2. When the volume reaches the minimum or maximum       Answer a call in handsfree mode
   number.                                           Out of range warning                                     setting, you will hear two beeps.
                                                     When the handset goes out of range of the base,the
                                                                                                                                                                      When the phone rings:
Pre-dialling                                         line will hang up if you are on a call. When you move                                                            1. Press    on the handset. The call is transferred
1. Enter the telephone number. Press     or          back within range, the handset will automatically        Mute                                                       to the handset loudspeaker.
                                                     reconnect to the base.                                   During a call, you can talk to someone nearby
   to make corrections when entering the phone
   number. Press and hold   to insert a dialing
                                                                                                              without your caller hearing.                            Switch to handsfree mode during a call
                                                     Receive a call                                           1. Choose    while in the call. The display shows 1. When in a call, press   on the handset to put
   pause (a P appears).                              When you receive a call, the phone rings. The
                                                                                                                 MUTED and your caller cannot hear you.            the call on the loudspeaker.
2. Press     or    to dial.                          display will show the caller’s number if available
                                                                                                              2. Choose    again to unmute the microphone.         To switch handsfree off and return the call to
                                                     or the caller’s name if it matches an entry in the
                                                     phonebook.                                                                                                    the earpiece, press    again.
                                                                                                              Handsfree
                                                     1. Press     or      to answer the call.                 Handsfree lets you talk to your caller without
                                                                                                              holding the handset to your ear. It also
                                                                                                              enables other people in the room to join in the
                                                                                                              conversation over the loudspeaker.

22                                                                                                                                                                                                                     23
Using the phone
                                                                                                                    Phonebook
Redial                                                     Temporary ringer silencing
Up to 20 of the last telephone numbers called              Press     or     while the telephone is ringing to       You can store up to 250 names and numbers              Review an entry
are saved in the redial list. You can select any of        silence the ringer temporarily. This will silence        in the phonebook. Names can be up to 15                1. In standby mode, press      . The first entry in
the numbers to redial or delete.                           the ringer without disconnecting the call. The           characters long and numbers up to 30 digits.              the phonebook will be displayed.
                                                           next incoming call will ring normally at the                                                                    2. Press             to select the phonebook
Redial the last number called                              preset volume.                                           Store a name and number
1. Press . The last number you called will be                                                                                                                                 entry that you want.
                                                           NOTE: Each handset will ring when there is an incoming   1. In standby mode, choose and press
   displayed.                                              call unless the ringer volume is turned off. Pressing                      to select PHONEBOOK                  3. Choose to view the phonebook entry.
2. Press    or   to dial the number displayed.             or     on one handset will only silence the ringer of
                                                                                                                    2. Choose to access the Phonebook menu.                OR
                                                           that particular handset.
                                                                                                                    3. Press                to select STORE.               1. Choose and press                    to select
Delete a redial number                                                                                                                                                       PHONEBOOK
                                                           Chain dialing                                               Choose .
1. Press  then press                to move to             This feature allows you to initiate a dialing            4. Enter the number and choose .                       2. Choose to access the Phonebook menu.
   the number you want to delete.                          sequence from numbers stored in the
                                                                                                                    5. Enter the name and choose .                         3. Choose to select REVIEW.
2. Choose   to delete the selected entry                   phonebook, call list history or redial list while
                                                                                                                    6. Choose to save the phonebook entry.                 4. Press and               to browse the
                                                           you are on a call.
Find handset (Paging)                                                                                                  You must enter a name to go with a number in
                                                                                                                                                                              phonebook entry
You can ring a handset to help locate it.                  Chain dialing can be useful if you wish to access
                                                           numbers other than phone numbers (such as                   order to save the entry.                            Dial an entry
1. Press    on the base. All handsets registered           bank account information or access codes) from
                                                                                                                    Entering names                                         1. In standby mode, press         to access the
   to the base will ring for up to 60 seconds. The         the phonebook, call list history or redial list.         Use the keypad letters to enter names, e.g. to store      Phonebook.
   display shows --PAGING--                                                                                         Tom:
                                                                                                                    Press     once to enter T.                             2. Press               to select the entry you
2. Press    on the base again to stop the paging
                                                                                                                    Press     three times to enter o.                         want, or search alphabetically using the
   if handsets are on the base or press        or                                                                   Press    once to enter m.                                 alphanumeric keypad (see tip below).
       or any dial pad key (0-9, *, or #) on any
                                                                                                                    Writing tips                                           3. Press     or    to dial the desired number.
   handset, if it’s off the base.                                                                                   Press to delete the last character or digit.
NOTE: If there is an incoming call during paging, paging                                                            Press and hold to delete all characters or digits.     To search alphabetically
will cease and the phone will ring with the incoming                                                                Press            to move backward or forward           Press the relevant keypad button, e.g. for the entries
call instead.                                                                                                       through the characters/digits. Press   to switch       beginning with T press      once then press
                                                                                                                    between upper and lower case.                          to scroll through the entries.

24                                                                                                                                                                                                                                  25
Phonebook
                                                    Settings
Edit a name and number
1. In standby mode, choose and press                Handset settings                                         3. Press and                   to browse each
                 to select PHONEBOOK                Using the feature menu, you can customize                   volume level. A sample of each ringer volume
2. Press twice to review phonebook entries.         many of the telephone’s settings.                           plays as you scroll through the choices. Level 1
3. Press              , or use the alphabetical                                                                 to 6 and Ringer Off are available.
                                                    1. Press when in idle mode (when the phone
   search to browse.                                   is not in use) to enter the feature menu.             4. Press to save your preference and return to
4. Press to select an entry.                                                                                    the feature menu.
                                                    2. Use                 to scroll to the feature to be
   The screen shows EDIT NUMBER.                       changed. When scrolling through the menu,             Ringer tone
5. Use the dialing keys to edit the number and         the top menu item is always highlighted with          You can select different ringer tones.
   the name.                                           a > symbol.
                                                                                                             1. Press when in idle mode to enter the
6. Press to save.                                   3. Press to select the highlighted item.                    feature menu.
When editing a name or number, choose   to delete   NOTE: Press     to cancel an operation, back up to the   2. Press               to select RINGER TONE.
characters and digits                               previous menu or exit the menu display. Press and hold
                                                       to return to idle mode.                               3. Press and                   to select the
                                                                                                                desired ringer tone. A sample of each ringer
Delete an entry
                                                                                                                tone plays as you scroll through the choices.
1. In standby mode, choose and press                Ringer volume
                 to select PHONEBOOK                Using this menu, you can set the ringer volume           4. Press to save your preference and return to
                                                    level (1-6), or turn the ringer off. When the ringer        the feature menu.
2. Press twice to review phonebook entries.
                                                    is turned off, icon appears on the handset
3. Press              , or use the alphabetical
                                                    screen.
   search to browse.
                                                    1. Press when in idle mode to enter the
4. Press    to remove the selected entry.
                                                       feature menu.
                                                    2. Press           to scroll to RINGER VOLUME.

26                                                                                                                                                           27
Settings                                                                                                   Settings

Alert tones                                          Base settings                                         Date/Time                                             Time format
You can turn on or off the alert tones of key                                                                                                                    1. Press when in idle mode to enter the
press, battery low and out of range.                 Set the recall time                                   Set date and time                                        feature menu.
                                                     The default recall (flash) time is suitable for the   Provided you have subscribed to the Telstra’s
1. Press when in idle mode to enter the                                                                                                                          2. Press           to scroll to TIME FORMAT.
                                                     Telstra network. It is unlikely that you should       Calling Number Display service, the date and
   feature menu.                                     need to change this setting unless advised to do      time will be set automatically with every             3. Press and                to select 12-HOUR or
2. Press             to scroll to TONES.             so.                                                   incoming call.                                           24-HOUR.
3. Press and                  to select KEY TONE.    1. Press when in idle mode to enter the               1. Press when in idle mode to enter the               4. Press to save.
Or                                                      feature menu.                                         feature menu.
3. Press and                  to select BATTERY                                                                                                                  Date format
                                                     2. Press             to scroll to FLASH TIME.         2. Press                to scroll to SET DATE/TIME.   1. Press when in idle mode to enter the
   LOW.
                                                     3. Press and                  to select SHORT,        3. Press and then edit the date.                         feature menu.
Or
                                                        MEDIUM or LONG.                                    4. Press the dialing keys (0-9) to enter a two-
3. Press and                  to select OUT OF                                                                                                                   2. Press           to scroll to DATE FORMAT.
   RANGE.                                            4. Press to save your preference and return to           digit number or press                 until the    3. Press and                to select DD/MM/YY
                                                        the feature menu.                                     screen displays the correct value. Press to           or MM/DD/YY
4. Press and                  to select ON or OFF.
                                                                                                              advance.
5. Press to save your preference and return to       Change system PIN
   the feature menu.                                                                                       5. Repeat step 3 until the date and time are set.
                                                     1. Press when in idle mode to enter the
                                                        feature menu.                                      6. Press to save.
Handset reset
                                                     2. Press            to scroll to SYSTEM PIN.          NOTE
1. Press when in idle mode to enter the                                                                    Press             to toggle AM/PM when moving the
   feature menu.                                     3. Press and enter the old system PIN. Default        cursor to the AM/PM setting field.
2. Press              to scroll to RESET.               is 0000.
3. Press and enter the system PIN.                   4. Press and enter the new system PIN.                NOTE
                                                                                                           For the answering machine to announce the correct
   Default is 0000.                                  5. Press to confirm the new system PIN.               day of the week, the Year must be set correctly.
4. Press and RESET? will be prompted.                6. Press to save settings.
5. Press to confirm and reset all the                Ringer volume
   personalized settings of handset to default.      Press or on the base unit to increase or
                                                     decrease volume (0 to 6).
28                                                                                                                                                                                                             29
Telstra Network Services
Telstra Network Services
                                                                                                          View call details                                           • Press       to move the cursor to the left or
Calling Number Display*                              reverse chronological order. Only one handset        1. Press     to access the call list.                               to move the cursor to the right.
If you have subscribed to Telstra’s Calling          can review the call list at a time. If a handset     OR                                                          • Press and hold        to insert a dialing pause
Number Display service, you will be able to see      tries to enter the call list while another handset
                                                                                                          1. Press     when the handset is not in use.                  (a P appears).
your caller’s number on your handset display         is already in it, NOT AVAILABLE AT THIS TIME
(provided it is not blocked) prior to answering      appears.                                             2. Press                  to select CALL LOG.            4. Press to move to the name.
the call. If your caller’s name is stored in the     The call list information might not be available     3. Press     to select REVIEW, and then press               The screen displays EDIT NAME.
phonebook and a number match is found, you           for every incoming call. The callers might           4. Press                  to browse through the call 5. Use the dialing keys to edit the name.
will see the caller’s name on the display instead.   intentionally block their telephone numbers.            list.                                                    • Press      to backspace and erase a
*Call features and charges may apply.                                                                      NOTE: The name (if available), telephone number, date        character.
                                                     Call list display screen messages                     and time of all incoming calls are shown on the screen.    • Press and hold        to erase the entire entry.
Call list                                            PRIVATE              The caller is blocking the      You hear a double beep when the list reaches the            • Press       to move the cursor to the left or
When Telstra Calling Number Display is active on
                                                                          telephone number.               beginning or end of the call list.                                  to move the cursor to the right.
your service, dialled numbers will be saved in the
telephone’s Calls list. Your phone can store up to   UNAVAILABLE          This caller’s number is                                                                  6. Press to save.
                                                                          unavailable.                    Dial from the Call list
30 answered calls and unanswered with date/                                                               1. When in the call list, press                   to        • If the entry is already saved in the
time information in the call list. The number        When the list is full, and a new call is received,                                                                 phonebook, the handset shows
                                                                                                             browse.
will be shown on the display when the phone is       the oldest entry will be deleted automatically.                                                                    ALREADY SAVED.
ringing. If the number matches with one of the                                                            2. Press      or      to dial the entry.
                                                     IMPORTANT                                                                                                        • If there is no call list information, the
entries in your private phonebook, the caller’s
                                                     To use Telstra Calling Number Display you must       Store a call list entry to the phonebook                      handset shows UNABLE TO SAVE.
name stored in the private phonebook will be
                                                     first subscribe to the service from Telstra.         1. When in the call list, press                   to
displayed with the number.                                                                                                                                         Delete an Entry in the Call list
                                                     For more information on Telstra Network                 browse.
Missed calls are marked with XX MISSED
CALL(S). Each time you review a call list entry
                                                     Features call Telstra on 13 22 00.                   2. Press to select an entry. The screen displays 1. When in the call list, press                          to
                                                     To ensure the caller’s name is displayed, make          EDIT NUMBER.
                                                                                                                                                                      browse.
marked with NEW, the number of missed calls
                                                     sure you have stored the full telephone number,      3. Use the dialing keys to edit the number.              2. Press      to delete the selected entry.
decreases by one. When you have reviewed all
the missed calls, the missed calls indicator no      including the area code, in the phonebook.
                                                                                                             • Press      to backspace and erase a digit.
longer shows. You can review, redial, and copy                                                               • Press and hold       to erase the entire entry.
an entry into the phonebook. Entries appear in
30                                                                                                                                                                                                                         31
Telstra Network Services                                                                            Telstra Network Services

Delete the Entire Call list                       Telstra Home Messages 101® or                     Clear flashing message indication                            Call Waiting
1. Press when the handset is not in use.          Telstra MessageBank®                              After you have listened to all new messages,                 Call Waiting tells you if a new caller is trying to
2. Press             to select CALL LOG, and                                                        the indicator on the handset should turn off                 contact you when you are already on the phone.
                                                  You can get messages from your Telstra fixed      automatically.                                               A discreet tone alerts you to the new caller, so
   then press    .                                home phone when you are away from the
                                                                                                    However if this does not occur (for example,                 you can answer your second incoming call by
3. Press             to select DEL ALL CALLS,     phone, busy on another call or using the                                                                       putting the first caller on hold.
   then press .                                   Internet. Callers will hear a greeting inviting   when you have accessed your Telstra
                                                  them to leave a message.                          MessageBank® service while away from home),                  1. Press and hold the     button. Your first caller
4. The screen shows DELETE ALL CALLS?                                                               use the clear voicemail feature. Clearing the                   is put on hold and you can talk to your second
   Press to confirm.                                                                                flashing message indication only turns off the
                                                  To call Telstra Home Messages 101® or                                                                             caller.
                                                  Telstra MessageBank®                              indicators, it does not delete your messages.
Flashing Message Indicator (FMI)                                                                                                                                 2. To revert back to the original caller, press and
                                                                                                    As long as you have new messages, Telstra
The Telstra Long Range 9750 is designed to        Press    and dial 101.                                                                                            hold the     button again.
                                                                                                    will continue to send the signal to turn on the
provide visual indication when a new message      OR                                                indicators.                                                  3-Way Chat
is left in your Telstra Home Messages 101® or                                                                                                                    This service is available on most lines ready for
MessageBank® service. To arrange connection of    When the handset is in standby mode, press and    To manually turn off the new voicemail
                                                  hold the   key, the handset will dial 125101.                                                                  you to use. If you are already on a call, you can
the Flashing Message Indicator service, simply                                                      indicator:
                                                                                                                                                                 add another person and then have a 3-Way
call Telstra on 13 2200. When a new message is                                                      1. Press when in idle mode to enter the
                                                                                                                                                                 Chat.
left, the     will be displayed on the handset.                                                        feature menu.
After you have listened to your message(s) the                                                      2. Press              to scroll to CLR VOICEMAIL.            To put existing call on hold and make a
     will disappear.                                                                                3. Press , the screen shows “TURN OFF                        new call then to 3-Way Chat
                                                                                                       INDICATOR?”.                                              1. Press      (this dials recall), then listen for dial
                                                                                                    4. Press again to turn the voicemail indication                 tone
                                                                                                       off, or press  to cancel the procedure.                   2. Dial the second phone number.
                                                                                                    NOTE: For information about using your message               3. After the second call is answered press and
                                                                                                    service, please contact Telstra on 13 2200 for assistance.      hold .
                                                                                                                                                                 To Split a 3-Way Chat or switch between
                                                                                                                                                                 callers
                                                                                                                                                                 1. Press and hold      .
32                                                                                                                                                                                                                    33
Telstra Network Services
                                                                                                Answering machine
Pre-stored Telstra Network Features:               To use Call Return
In idle,                                           1. Press and hold and press             to   The answering machine records unanswered                          Play Messages
1. Press and hold key to access 10 Telstra            select CALL RETURN.                       calls when it is activated. It can store up to 99                 If you have new messages, the telephone plays
   services number (non-user programmable)         2. Press     or   to call the number.        messages within the maximum recording time                        only the new messages (oldest first). If there are
                                                                                                of 55 minutes. Total recording time includes all                  no new messages, the telephone plays back all
FEAT. ASSIST. (To call Feature Assist)
                                                   To turn Call Forward lmmediate On            voice prompts, outgoing messages and incoming                     messages (oldest first).
C.W. ON         (Turn Call Waiting on)             1. Press and hold and press            to    call messages.                                                    1. Press when in idle mode to enter the
C.W. OFF        (Turn Call Waiting off)               select CF IMM. ON.                        Your answering machine is designed to answer calls after 10          feature menu.
CHK CALL WAIT (To check Call waiting status)       2. Press and enter the forward number.       rings when it is switched off. This is to enable you to operate
                                                                                                the remote access functions of your answering machine in          2. Press to select ANS. SYSTEM.
CALL RETURN (To use Call Return)                   3. Press     or   to call the number.        the event your answering machine is switched off.
                                                                                                                                                                  3. Press to select PLAY MESSAGE.
CF IMM. ON      (Turn Call Forward Immediate on)
                                                   To check or turn Call Forward Immediate      Using the Answering machine                                       Options during playback:
CF IMM. OFF (Turn Call Forward Immediate off)
                                                   Off                                          from the handset                                                  • Press                 to adjust the speaker
CHK CF IMM. (To check Call Forward Immediate)
                                                   1. Press and hold and press             to                                                                        volume.
                                                                                                Switch the answering machine on/ off                              • Press      to skip to the next message.
To use Feature Assistant                              select CF IMM. OFF or CHK CF IMM.
                                                                                                The answering system must be turned on to
1. Press and hold and press                to      2. Press     or   to call the number.        answer and record messages.                                       • Press      to repeat the message currently
   select FEAT. ASSIST                                                                                                                                               playing. Press      twice to listen to the
                                                                                                When the answering system is turned on,
2. Press     or   to call the number.                                                                                                                                previous message.
                                                                                                the light on the telephone base will be on
                                                                                                and ANS ON will display on the handset.                           • Press      to delete the current message.
To check or turn Call Wait on/off                                                                                                                                    The system advances to the next message.
1. Press and hold and press                to                                                   1. Press when in idle mode to enter the
                                                                                                   feature menu.                                                  • Press      to stop and revert to the previous
   Select C.W. ON, C. W. OFF or CHK CALL WAIT.
                                                                                                                                                                     menu.
2. Press     or     to call the number.                                                         2. Press to select ANS. SYSTEM.
                                                                                                3. Press             to select SETTINGS, then
                                                                                                   press .
                                                                                                4. Press to select ANSWER ON/OFF.
                                                                                                5. Press             to choose ON or OFF, then
                                                                                                   press .
34                                                                                                                                                                                                                  35
Answering machine                                                                                            Answering machine

Delete all old messages                            5. Press     to stop playing, press        or      to     OGM settings                                     Play the outgoing message
1. Press when in idle mode to enter the               delete the memo.                                       This is the message your callers hear on the     1. Follow steps 1 to 4 in the previous section.
   feature menu.                                   NOTE: Memos shorter than one second are not
                                                                                                             answering machine. There is one pre-recorded     2. Press and                    to select PLAY.
2. Press to select ANS. SYSTEM.                    recorded.                                                 outgoing message, or you can record your own.
                                                                                                                                                              3. Press and the message will be played.
3. Press             to select DEL ALL OLD,                                                                  Record the outgoing message                      4. Press     to stop playing.
   then press .                                    Answer machine settings                                   1. Press when in idle mode to enter the             Or press     to delete the current playing OGM
4. The handset shows DELETE ALL OLD MSGS?          Set the answer delay                                         feature menu.                                    recorded by yourself.
   Press to confirm your selection.                1. Press when in idle mode to enter the                   2. Press to select ANS. SYSTEM.                  • Only available when there is an OGM you
Record and play memos                                 feature menu.                                          3. Press               to select SETTINGS, and      recorded before.)
Memos are your own recorded messages used          2. Press to select ANS. SYSTEM.                              then press      .
                                                                                                                                                              Turn on/off the message alert
as reminders for yourself or others using the      3. Press              to select SETTINGS, then            4. Press               to select OGM SETTINGS.   If the message alert is turned on, this telephone
same answering system. You can record your            press .                                                5. Press to select RECORD.                       can beep every 10 seconds to alert you of
own memos using a system handset. Playback                                                                                                                    new messages. The tone stops when all new
                                                   4. Press              to select ANSWER DELAY.             6. Press to start recording after a “beep”
and delete them in the same way as incoming                                                                                                                   messages have been reviewed.
messages.                                          5. Press and                  to select TOLL                 sound is heard.
                                                      SAVER, 2 RINGS, 4 RINGS, 6 RINGS or 8 RINGS.           7. Press    to stop recording and save the       1. Press when in idle mode to enter the
1. Press when in idle mode to enter the
                                                   6. Press to save your preference and return to               message. The just saved message is played        feature menu.
   feature menu.
                                                      the feature menu.                                         automatically.                                2. Press to select ANS. SYSTEM.
2. Press to select ANS. SYSTEM.
                                                   NOTE: If Toll Saver setting is selected, the answering    8. Press     at any time to stop playing.        3. Press             to select MSG ALERT TONE,
3. Press              to select RECORD MEMO, and   machine will pick up after two rings if there are new
                                                   messages and after four rings if there are no messages.
                                                                                                                                                                 and then press .
   then press . Speak towards the microphone                                                                 NOTE: When playing the message, pressing   or
                                                                                                             will delete it.                                  4. Press             to select from ON or OFF,
   of the handset after a beep tone.
                                                                                                                                                                 then press to confirm your selection.
4. Press    when finished recording. The
   recorded memo will be played automatically.

36                                                                                                                                                                                                           37
Answering machine                                                                                     Answering machine

Remote access                                       Keys Description                                  Set the remote access code                          Play Messages
Remote access allows you to operate your                  During message Message is not               1. Press to show the menu when the handset          If you have new messages, the telephone plays
answering machine and listen to your messages                                                            is not in use.                                   only the new messages (oldest first). If there are
                                                          playback       playing
by calling your phone from another phone.                                                                                                                 no new messages, the telephone plays back all
                                                                              Play all messages       2. Press to select ANS. SYSTEM.                     messages (oldest first).
1. Press when in idle mode to enter the
                                                                                                      3. Press               to select REMOTE PIN, and
   feature menu.                                                              Play new messages                                                           1. Press
                                                                                                         then press .
2. Press to select ANS. SYSTEM.                                                                                                                           2. During message playback, use below keys to
                                                          Delete message      Press twice to delete   4. Enter your 4-digit security code. Default is
3. Press             to select REMOTE ACCESS,                                                                                                                perform the following functions:
                                                          • Press once to                                0000. Press    to delete digit while entering.
   and then press .                                                                                                                                       •      : Press to stop playing messages or resume
                                                            repeat playing                            5. Press to enter the new PIN code.
4. Press             to select from ON or OFF,              the current                                                                                      playback.
                                                                                                      6. Press to confirm the new PIN code.
   then press to confirm your selection.                    message from                                                                                  •     : Press once to replay current message from
                                                            the beginning.                            7. Press to save the settings.                         the beginning. Press twice to playback the
To remotely access your answering                         • Press twice to                                                                                   previous message.
system                                                      skip backward                             Using the answering machine at                      •     : Skip to play the next message.
1. Dial your telephone number from another                  to the previous                           the base
                                                            message.                                                                                      •      : Delete the current message.
   telephone.                                                                                         Switch on/off
                                                          Stop playing        Press      and then                                                         •       : Increase the loudspeaker volume by one
2. When the system answers, press        then             message                                     Press to turn the answering system on or
                                                                                  to listen to the                                                           level (1 to 8).
   enter the four-digit remote access code                                    remote main menu        off. The light behind the key will be on when
                                                                                                                                                          •       : Decrease the loudspeaker volume by one
   (default remote access code is 0000). If there                                                     answering system is turned on.
                                                          Skip forward                                                                                       level (1 to 8).
   are any messages, it will begin to play them.
3. You can also enter the following remote                                    Toggle on/off the       Call screening                                      Delete all old messages
                                                                              answer machine          You can listen at the telephone base to a caller
   commands.                                                                                                                                           In idle mode, press and hold  and all
                                                                              Enter the remote        leaving a message. If you want to turn off the
4. Hang up to end the call and save all undeleted                                                                                                      previously heard messages will be erased.
                                                                              access code if the      call screening feature, set the telephone base
   messages.                                                                  answering machine       volume to zero. Remember to raise the volume in
                                                                              is on and during        order to hear your messages during playback.
                                                                              OGM playing.

38                                                                                                                                                                                                        39
Additional handsets
Additional handsets (multi handset packs only)
                                                                                                              De-register a handset                                  Register an additional handset
If you have purchased a multi handset pack you         4. Press     on the calling handset or place your      1. In standby mode, press to enter the feature         Your additional handset(s) will come pre-
are able to make internal calls, transfer external        handset back in the telephone base or charger          menu.                                               registered but should you need to register a
calls from one handset to another and use the                                                                                                                        handset, follow these steps.
                                                          to transfer the external call to the called         2. Press                to select DE-REGISTER HS.
conference option.                                                                                                                                                   1. Press when in idle mode to enter the
                                                          handset.                                            3. Enter the system PIN. (Default is 0000.)
                                                                                                                 Press to confirm.                                      feature menu.
Call another handset                                   3-Way conference call
You can make internal calls between two                                                                       4. Press                to select the desired          2. Press               to select REGISTER HS.
                                                       You can hold a 3-way conference call between
handsets.                                                                                                        handset.                                            3. Enter the system PIN. (Default is 0000.)
                                                       2 internal callers and 1 external caller.
1. Press    and if you have only one other             No subscription is required.                           5. Press , and display will show DE-REGISTER?          4. Press , and display will show
   handset, it will ring.                                                                                     6. Press to confirm. Display will show                    PRESS AND HOLD PAGE BUTTON!
                                                       1. During the external call, press .
2. If you have extra handsets, enter the handset          Your external caller is put on hold.                   DE-REGISTERED if it is successful.                  5. Press and hold     on the base. until In Use
   number to select the other handset you want                                                                                                                          light illuminates.
                                                       2. If you have only one other handset, it will ring.   NOTE:
   to call.                                               If you have extra handsets, enter the handset       You cannot de-register a handset if any other system
                                                                                                              handset is in use.                                     NOTE:
Transfer a call                                           number to select the other handset you want.                                                               If the registration is not successful, the display will
                                                                                                                                                                     show NO BASE FOUND. To reset the handset, remove
You can transfer an external call to another           3. Press     on the called handset to answer the                                                              the handset from the telephone base and place it back
handset registered to the base.                           call.                                                                                                      in. Try the registration process again.
1. During external call, press . Your external         4. Press and hold    on the calling handset to
   caller is put on hold.                                 setup the conference call.
2. If you have only one other handset, it will ring.
   If you have extra handsets, enter the handset
   number to select the other handset you want
   to transfer to.
3. Press      on the called handset to answer the
   call.

40                                                                                                                                                                                                                         41
Help
Help
                                                                                                           Battery icon does not appear to                 Cannot access your messages from
Phone does not work                                 Cannot dial out or receive calls                       be filling                                      another phone
• Have you installed the battery correctly?         • Check that the mains power is correctly           • Try cleaning the charging contacts.              • Have you changed the remote access security
  See page 10.                                        connected.                                                                                             PIN code? See page 39. Always keep a note of
                                                                                                        • Check that the mains power is correctly
• Check that the mains power is correctly           • The battery may need recharging.                                                                       the new PIN code in a safe place.
                                                                                                          connected.
  connected. See page 9.                            • Has there been a power cut? If so, place the                                                         • Has remote access been disabled? To enable
                                                                                                        • If the above measures do not correct the
• Is the handset switched off? To switch the          handset back on the base for 10 seconds and                                                            remote access, see page 38.
                                                                                                          problem, replace the battery.
  handset on, see page 22.                            try again. If it still does not work disconnect                                                      • Make sure you are calling from a touch-tone
                                                      the battery and mains power for 10 minutes,       You hear the busy tone when you                      telephone. When dialing a number, there
No dial tone                                          then reconnect and try again.                     press                                                should be tones. If there are clicks, then it
• Is the telephone cord of the base plugged into                                                                                                             is not a touch-tone telephone and cannot
                                                                                                        • Make sure the handset is in range of the base.
  the phone socket?                                 You have a dial tone, but the phone will                                                                 activate the answering machine.
                                                                                                        • Another handset registered to your Telstra
• Check that the mains power is switched on at      not dial out                                                                                           • The answering machine might not detect the
                                                                                                          Long Range 9750 base may be on the line.
  the power point.                                  • If you are connected to a PABX, check whether
                                                                                                                                                             remote access code when your announcement
• Only use the telephone cord supplied with the       you need to dial an access code.                  Answering machine does not record any                is playing. Wait until the announcement is
  phone.                                                                                                messages                                             over before entering the code.
                                                    Handset does not ring
• The telephone line cord might be                                                                      • Make sure the answering machine is switched      • There might be interference on the telephone
                                                    • The ringer volume may be switched off. See
  malfunctioning. Install a new telephone line                                                            on. See page 35.                                   line you are using. Press the dial pad keys
                                                      page 27.
  cord.                                                                                                 • The memory may be full, please delete some         firmly when dialing.
                                                    • Check that the mains power is correctly
• Move the handset closer to the telephone                                                                old messages to free up space. See page 36.
                                                      connected.
  base. It might be out of range.
                                                    • Make sure the handset is registered to the        Answering machine messages have the
• Disconnect the telephone base from the              base. See page 40.                                wrong date and time
  telephone wall socket and connect a different
                                                                                                        • Have you manually set the date and time? See
  telephone. If there is no dial tone on this       No display
                                                                                                          page 12.
  telephone either, the problem is in your wiring   • The battery may be flat, dead or incorrectly
  or local service. Contact your telephone            inserted.
  service provider.                                 • Recharge or replace the battery.
42                                                                                                                                                                                                     43
Help
                                                                                                           General information
No Calling Number Display number/                 Buzzing noise on my phone or on other
name displayed                                    electrical equipment nearby                              Replacing the handset batteries               1300 369 193 or your local electrical retailer.
• Have you subscribed to Telstra Calling Number   • Sometimes your Telstra Long Range 9750 can             After a time, you may find that the handset   • Do not open the handset (except to replace the
  Display? See page 30.                             interfere with other electrical equipment if it is     battery is running out of charge more quickly.handset battery) or the base. This could expose
• The caller may have blocked their number.         placed too close. It is recommended that you           This is a standard sign of wear and the battery
                                                                                                                                                         you to high voltages or other risks. Contact
                                                    place your Telstra Long Range 9750 at least            will need replacing. A replacement rechargeable
                                                                                                                                                         TecHelp Information Line on
• An exact name/number match was not found                                                                 Nickel Metal Hydride (NiMH) battery can be
                                                    one metre away from electrical appliances                                                            1300 369 193 for all repairs.
  in your phonebook. Check that you have                                                                   purchased from TecHelp line on 1300 369 193
  stored the complete number including area         or metal obstructions to avoid any risk of                                                           • Radio signal transmitted between the handset
                                                                                                           or your local electrical retailer. Slide off the
  code.                                             interference.                                                                                        and base may cause interference to hearing aids.
                                                                                                           battery compartment cover and remove existing
• The caller might not be calling from an area    • If you have an ADSL internet service ensure                                                          • It is recommended that advice from a qualified
                                                                                                           battery. Insert the new battery and replace the
                                                    correct filters are installed to prevent               compartment cover until it clicks into place. expert be sought before using this product in
  which supports Calling Number Display.
                                                    interference.                                                                                        the vicinity of emergency/intensive care medical
• Both you and the caller’s telephone                                                                                                                    equipment.
                                                                                                           IMPORTANT
  companies must use equipment compatible         Customer Helpline                                        This equipment requires electricity to work. • Your product may interfere with other
  with the Calling Number Display service.        If you are still experiencing difficulties please call   You will not be able to make any telephone electrical equipment, e.g. TV and radio sets,
• The Calling Number Display information          TecHelp on 1300 369 193 or email:                        calls when the power fails.                   clock/ alarms and computers if placed too close.
  shows after the first or second ring.           tcpsupport_au@vtech.com                                  Alternative arrangements should be made       It is recommended that you place your product
                                                                                                           for access to emergency services in times of at least one metre away from such appliances to
Base unit does not ring, but the lights                                                                                                                  minimise any risk of interference.
                                                                                                           power failure.
are on                                                                                                                                                   • Never dispose of batteries in a fire. There is a
• Have you connected the telephone line                                                                    Safety                                        serious risk of explosion and/or the release of
  correctly?                                                                                               • Only use the power supply included with the highly toxic chemicals.
• Is the base ringer set to off? See page 28.                                                              product. Using an unauthorised power supply   • Dispose of batteries as per local/state
• You may have a faulty line or socket.                                                                    will invalidate your guarantee and may damage requirements.
  Try using another socket.                                                                                the telephone.
                                                                                                           • Use only the approved rechargeable battery  Cleaning
                                                                                                           supplied. A spare rechargeable battery can be Simply clean the handset and base with a damp
                                                                                                           purchased from TecHelp Information Line on    (not wet cloth, or an anti-static wipe). Never
44                                                                                                                                                                                                      45
General information
                                                                                                          Customer service & Product warranty
use household polish as this will damage the         • There is a slight chance that your phone
product. Never use a dry cloth as this may cause     could be damaged by an electrical storm.             IMPORTANT                                            abuse, improper installation or operation,
a static shock.                                      We recommend that you unplug the power               Please retain this booklet with your sales receipt   vermin infestation, lack of reasonable care,
                                                     and telephone line cord from the base for the        as proof of the date of purchase                     unauthorised modification, loss of parts,
Environmental                                        duration of the storm.                                                                                    tampering or attempted repair by a person not
• Do not expose to direct sunlight.                                                                       Customer Service
                                                                                                          If you require assistance in operating this          authorised by Telstra;
• The product may heat up when the batteries         Telstra accessories and replacement                                                                       or
                                                                                                          product please call the TecHelp Information
are being recharged or during prolonged periods      items                                                                                                     c. The product has been damaged by lightning
                                                                                                          Line on 1300 369 193 or contact us by e-mail at:
of use. This is normal. However, we recommend        For a full range of accessories and replacement                                                           or a mains power surge.
                                                     items for Telstra products,                          tcpsupport_au@vtech.com                              To obtain service during the term of this
that to avoid damage you do not place the
                                                     please call TecHelp Information Line on              If you are trying to access a Telstra Network        warranty call the TecHelp Information Line
product on antique/veneered wood.                                                                         Feature and require assistance specifically
• Do not stand your product on carpets or other      1300 369 193.                                                                                             on 1300 369 193 or contact us by e-mail at:
                                                                                                          related to the network feature or would like
surfaces which generate fibres, or place it in                                                                                                                 tcpsupport_au@vtech.com
                                                     How many telephones can you have?                    to subscribe to the feature, contact Telstra on
locations preventing the free flow of air over its   All items of telephone equipment have a Ringer       132200 for residential customers or 132000 for
                                                                                                                                                               If it is necessary to have the product serviced, the
surface.                                             Equivalence Number (REN), which is used to           business customers.
                                                                                                                                                               Customer Service Representative will inform you
• Do not submerge any part of your product           calculate the number of items which may be           Product Warranty                                     of the product return process.
in water and do not use it in damp or humid          connected to any other telephone line. Your          Subject to the conditions below, Telstra             Please ensure that:
conditions, such as bathrooms.                       Telstra Long Range 9750 has a REN of 0.1.            guarantees this product against any defect in        a. You provide proof of purchase;
• Do not expose your product to fire, explosive or   A total REN of 3 is allowed, if the total REN of 3   materials or workmanship under conditions            b. Your product is suitably packaged;
other hazardous conditions.                          is exceeded, the telephone may not ring. With        of normal use for a period of 24 months from         and
                                                     different telephone types there is not guarantee     date of purchase. The benefits conferred by this     c. You have included all components from the
                                                     of ringing, even when the REN is less than 3.        warranty are in addition to other warranties         original purchase.
                                                                                                          and remedies that are implied under the Trade
                                                                                                          Practices Act and similar State and Territory laws   Subject to your Statutory Rights:
                                                                                                          (Statutory Rights). Subject to your Statutory        a. Any claim under this warranty is limited to the
                                                                                                          Rights, the goods will not be eligible for service   cost of repair or replacement of the product; and
                                                                                                          under this warranty if:                              b. If the goods are found to be in sound working
                                                                                                          a. Proof of purchase cannot be provided;             order by the authorised service centre, you may
                                                                                                          b. The defect was caused by an accident, misuse,     be charged a fee for service and for any other
46                                                                                                                                                                                                             47
Customer service & Product warranty

direct costs associated with having the product
delivered for service.

For your records
Date of purchase:

______________________________
Place of purchase:

______________________________
Serial number:

______________________________
For guarantee purposes proof of purchase is
required so please keep your receipt.

48                                                49
50   51
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