VERIZON GUIDES NATIONAL DCP THROUGH TECHNOLOGY REFRESH
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VERIZON GUIDES NATIONAL DCP
THROUGH TECHNOLOGY REFRESH
cloud.verizon.com/getstarted
Helen Donnelly
Executive Director, Strategy & Communications
Verizon Enterprise Solutions
May, 2015
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
National DCP LLC
Business Demanded Operational Transformation
National DCP LLC, is a $2 billion
supply chain management
cooperative that serves Dunkin’
Donut franchises
Based in Duluth, Georgia
Services more than 8,000
Dunkin’ Donut locations in 51
countries
Services the U.S. stores that
combine Dunkin’ Donuts and
Baskin-Robbins ice cream shops
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3
Operational Transformation
Business Demanded Consolidation to Drive Growth
Improve Lower Relocate Drive
Customer Sustainable from Boston, Supply
Service Costs Mass. to Chain
Duluth, Efficiencies
Georgia
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4
Operational Transformation
Business Goals and Cost Considerations
Support Dunkin’ Donut’s Expansion Plan:
Support of limited time offers & changing product mix
Double domestic & international footprint on a long-term basis
Service must scale to meet increased sourcing and purchasing
Cost Considerations:
Merge 5 disparate operating companies
Integration of 4 regions with different methods of product sourcing
Provide franchises and store managers a higher degree of
interactivity
Improve productivity within distribution centers
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5
Operational Transformation
KPI’s to Measure Efficiency
Inventory turn ratios
Fuel costs
Order fulfillment
Demand planning
Pricing and margin
profiles
Customer satisfaction of
franchises
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6
Operational Transformation
The Solution: Integration through Outsourcing
Verizon Technology Refresh Priorities:
Data Center consolidation
Support for variable Four Main Platforms:
workloads 1. SAP HANA CRM
Self-service access 2. Ariba for vendor
management &
Ability to scale resources procurement platform
up or down as needed 3. Manhattan Associates for
Platforms that the different Transportation platform
4. Manhattan Associates for
businesses can use Warehousing platform
efficiently
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7Operational Transformation
The Solution: Develop a Catalog for Phased Moves
Defined consistent approach & metrics
to determine app suitability &
deployment options
Mapped apps to the different needs of
the organization
Identified apps not suitable for cloud
Itemized apps that had critical
dependencies to other systems
Defined apps to be re-written
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8Operational Transformation
The Solution: Flexible Deployment Options
Public Cloud Virtual Private Cloud
• Scalable, Private Cloud • Dedicated instance
predictable • Added levels of • Invoice-based with
infrastructure on a configuration, control, limited upfront spend
per-instance basis and support • Deployed on your
• Fixed VM shapes capabilities premises or ours
• Credit card billing • Flexible VM shapes • Cloud management tools
• Invoice-based and Verizon expertise
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9Operational Transformation
The Results: Positioned for Growth
starting
200+ number
of servers 77
servers today,
greatly
reducing
footprint
20% of servers
across
decommissioned
environments through scoring
methodology
Colocation & migration
services for large Replaced backup
databases & infrastructure with backup
physically migrated
servers & restore service
40+ applications to transition, re-platform with discovery
definition interdependencies between systems
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10Operational Transformation
Lessons Learned
FedEx can move data center equipment (LTL).
Much cheaper than hiring movers….
No one knows or understands their firewall
rules. There are always hardcoded IPs.
Never let a good crisis go to waste.
A significant part of your infrastructure can be
reduced/removed once an application
justification is done; nothing can help to justify
an application faster than having to pay for it to
be moved and supported.
Executive buy-in is necessary for transition.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11Operational Transformation
Critical Success Factors
Ease of management,
usage & cost tracking and
alignment
Network integration
Standardized cloud
resource across the
organizations ‘…We outsourced our legacy systems, our
data center, to a Verizon colocated
Security & compliance environment…and in Verizon Cloud… this
Scalability has been an evolution over time as we took
Consistency with existing on new business and became deeper
partners with each other…’
architectures
Back-end connectivity - Darrell Riekena
CHIEF INFORMATION OFFICER, NATIONAL DCP
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12VERIZON CLOUD
cloud.verizon.com/getstarted
https://www.linkedin.com/in/hadonnelly
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.You can also read
