Verizon Wireless Pricing Offer (Auto Add)

Verizon Wireless Pricing Offer (Auto Add)

Verizon Wireless Pricing Offer (Auto Add)

September 29, 2014 PS63766 Group 77017 Award 20268 Page 1 of 43 Verizon Wireless Pricing Offer (Auto Add) Definitions: Contract: NYS Contract Group 77017 – Award 20268 – Contract PS63766 Customer: An entity eligible to purchase off this Contract that has placed an order with Verizon Wireless under this Contract. Government Subscriber: An employee of Customer utilizing Wireless Service whose account is set up in Customer’s name and for which Customer bears payment responsibility. Equipment: Mobile, transportable, or portable cellular telephones or similar devices and ancillary accessories used by Subscribers in conjunction with Wireless Service.

Subscriber: The ultimate user of Wireless Service provided by or through Verizon Wireless. A Subscriber may be a Government Subscriber. Each Wireless Service telephone number is deemed to be associated with a separate Subscriber. Wireless Service: Each and every radio service that is defined by the Federal Communications Commission (“FCC”) as Commercial Mobile Radio Service ("CMRS"), and is subject to FCC rules related to communications through radio transmissions. NYS CONTRACT GROUP 77017 - AWARD 20268 - CONTRACT PS63766 Term: To qualify for Verizon Wireless' Pricing Offer, the State of New York has executed a Ten (10) year term Contract with Verizon Wireless with an allowance for annual termination after the initial (5) five-year period.

Eligible Calling Plan: Any generally available Verizon Wireless calling plan with a monthly access fee of $34.99 or higher that does not prohibit discounts. Eligible Data Feature: Any generally available Verizon Wireless data feature with a monthly access fee of $24.99 or higher, added to an Eligible Calling Plan that does not prohibit discounts. Rates and charges: The Rates and Charges for each line of service are determined by the chosen calling plan, options and features. The State of New York is eligible to activate subscriber lines on any generally available business or eligible consumer calling plans introduced by Verizon Wireless during the term of the Contract.

As long as a Government Subscriber has a line on a particular calling plan, the monthly access fees and non- promotional allowance of minutes and/or megabytes in that particular calling plan will not change for that Government Subscriber’s lines on that calling plan during the line term. Other rates, charges and fees, including but not limited to options, feature charges and 411 Connect, may vary following 30 days notice. Verizon Wireless may change or discontinue generally available business or consumer calling plans for new Subscribers. Subscribers activating new service will receive the then current calling plan rates.

Calling plans, discounts and purchase of Equipment pursuant to the Contract are only available through the Verizon Wireless business sales channel and are not available through agents or at retail store locations. Grandfathered Pricing. Subscribers who are currently procuring service from Verizon Wireless under plans only available under agreements dated prior to November 13, 2012 ("Grandfathered Plan") shall be eligible to continue receiving the monthly access, associated per minute airtime pricing and shared home airtime minutes upon terms and conditions set forth in the Grandfathered Plan until those subscribers either migrate to the pricing under the Contract, under plans that become available under the Contract or terminate pursuant to the terms of the Grandfathered Plan.

Customer’s Government Subscriber’s upgrading basic phone or Smartphone Equipment at the time of eligibility on a voice or voice and data bundled plan may remain on their current Grandfathered plan. Customer may not activate new lines of service on the Grandfathered Plan nor can Customer upgrade data Equipment such as PC Cards, USB Modems, etc. on a Grandfathered Mobile Broadband plan. Any and all Government Subscribers who satisfy the pricing plan requirements may migrate or activate new lines of service on those price plans available under this Contract in addition to price plans that become available under this Contract.

The Grandfathered Plan subscribers will not be eligible to participate in any access or usage discounts, shared home airtime minutes or other benefits available under the new contract until such subscribers migrate to the pricing in this Contract, in the manner described above. Shared home airtime minutes may not be shared between subscribers of the Grandfathered Plan and the America's Choice for Business Plan, Voice and Data Bundles for Business, NYS Expanded Footprint Local Share Plans for Business and/or any other SharePlan that may become available under the contract.

Early Termination Fees (“ETF”): Early termination fees are waived for Government Subscribers of the State. This Verizon Wireless offer supersedes all previous offers to the State of New York. Monthly Access Fee Discount on eligible Calling Plans and Eligible Data Features 19%

Verizon Wireless Pricing Offer (Auto Add)

September 29, 2014 PS63766 Group 77017 Award 20268 Page 2 of 43 UNBUNDLED CALLING PLANS Custom State of New York Nationwide Flat Rate Calling Plan The calling plans below reflect the monthly access charge discount. No additional discounts apply. Custom State of New York Nationwide Flat Rate Calling Plan Monthly Access Charge $6.99 Domestic Anytime Voice Minutes Per Month $0.06 per minute Domestic Night & Weekend Minutes Per Month Unlimited Domestic Mobile to Mobile Minutes Per Month Unlimited Included Domestic Text/PIX/FLIX Messages 200 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance Included Data Sent & Received** $1.99/ MB per data package (Data can be blocked) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options.

Nationwide Unlimited Calling Plan The calling plans below reflect the monthly access charge discount. No additional discounts apply. Nationwide Unlimited Calling Plan Monthly Access Charge $49.99 Domestic Anytime Voice Minutes Per Month Unlimited Domestic Night & Weekend Minutes Per Month Unlimited Domestic Mobile to Mobile Minutes Per Month Unlimited Included Domestic Text/PIX/FLIX Messages 500 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance Included Data Sent & Received** $1.99/ MB per data package (Data can be blocked) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options.

(Domestic) BlackBerry/Smartphone Data Feature for Nationwide Flat Rate and Unlimited Voice Calling Plans The calling plans below reflect the monthly access charge discount. No additional discounts apply. Domestic BlackBerry/Smartphone Data Feature Monthly Access Charge $24.99 Domestic Data Allowance for Email and Internet/Intranet Browsing 5 GB Voice Per Minute Rate Per Applicable Voice Plan NationalAccess Roaming $0.002 per Kilobyte Domestic Data Overage $10 per GB NOTE: Subject to the Mobile BroadbandAccess terms and conditions. Feature can only be added to the Custom Nationwide Flat Rate and Unlimited Voice Calling Plans.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 3 of 43 Nationwide Flat Rate Calling Plans No Domestic Roaming or Long Distance charges apply The Nationwide Flat Rate Calling Plans are NOT eligible for monthly access fee discounts Monthly Anytime Voice Minutes Government Subscriber Monthly Access Fee 0 $11.99 Per Minute Rate $0.25 Data Sent or Received* $1.99/ MB Mobile 2.0 Included Note: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options.  Mobile Web 2.0 pages may include Verizon Wireless and third party advertising.

Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte.

WIRELESS PRIORITY SERVICE (WPS) ACCESS WPS Access Feature Initiation Fee $0.00 WPS Access Monthly Access Charge $0.00 WPS Access Per Minute Charge $0.75 Wireless Priority Service Access (WPS Access) is subject to the terms and conditions of the Contract and calling plan. A WPS Access function is available on a limited portion of the Verizon Wireless owned and operated 800/1900 MHz CDMA network, and is available only to individuals authorized by the Office of the Manager National Communications System (NCS). WPS Access provides end users with the ability to be placed into a queue for the next available wireless voice channel ahead of end users not subscribing to WPS Access.

Verizon Wireless makes no assurances regarding waiting times associated with WPS, nor can Verizon Wireless ensure that WPS Access calls will be connected. The WPS Access charges, including the $0.75/minute charge, are all in addition to the charges associated with your Verizon Wireless calling plan. Contact your Verizon Wireless representative for complete details on WPS Access.

NATIONWIDE PLUS CANADA CALLING PLANS Nationwide Plus Canada Calling Plans are eligible for monthly access fee discounts (when available) and include 1000 National IN Calling Minutes (Mobile to Mobile)  1000 Night & Weekend Minutes  No Domestic Roaming or Long Distance Charges apply to Canada and the U.S. (Including Puerto Rico Monthly Anytime Voice Minutes Monthly Access Fee **Per-Minute Rate 450 $59.99 $0.45 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $48.59 $0.45 900 $79.99 $0.40 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $64.79 $0.40 Mobile Web 2.0 Included Data Sent or Received* $1.99/ MB Note: Current coverage details can be found at www.verizonwireless.com.

Anytime minutes, Night and Weekend Minutes, and per minute rates are for use from within the Nationwide Plus Canada rate and coverage area. IN Calling Minutes are for use from within the Nationwide Plus Canada rate in coverage area in the U.S. and Puerto Rico. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Roaming in Canada outside of the Nationwide Plus Canada Rate and Coverage Area is $0.69 per minute.  Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB.

*Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. **Per Minute Rates are not subject to monthly access fee discounts.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 4 of 43 MESSAGING FEATURES The features below reflect the monthly access charge discount. No additional discounts apply. Service Feature Monthly Access Allowance Text/Pix/Flix $5.00 500 per month Messages over Allowance $0.10 to send/ $0.02 to receive Note: Current Messaging terms and conditions apply. This plan is limited to Authorized Users that are Agencies of the State of New York, as defined in Appendix B, Section 5, Definitions, which reads as follows: AGENCY OR AGENCIES The State of New York, acting by or though one or more departments, boards, commissions, offices or institutions of the State of New York.

The features below reflect the monthly access charge discount. No additional discounts apply. Service Feature Monthly Access Allowance Text/Pix/Flix $10.00 Unlimited Note: Current Messaging terms and conditions apply. This service feature can be added to the Custom Flat Rate Voice Plan. Messaging Features: Flat Rate Voice Plan Messaging Features: Voice Allowance Based Plans

September 29, 2014 PS63766 Group 77017 Award 20268 Page 5 of 43 SHARED/POOLED VOICE and VOICE & DATA BUNDLED PLANS America’s ChoiceSM for Government Voice Calling Plans The calling plans below reflect the monthly access charge discount.

No additional discounts apply. AC for Government Voice Calling Plans: Add-A-Line 200 Voice Minutes 500 Voice Minutes Shared Domestic Anytime Voice Minutes Per Month 0 200 500 Monthly Access Charge (pooled minutes) $10.00 $14.99 $29.99 Included Domestic Text/PIX/FLIX Messages 500 per month 800 per month 800 per month Voice Overage Rate $0.06 per minute Domestic Night & Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Messages over Allowance $0.10 to send/ $0.02 to receive Unlimited Domestic Push-to-Talk $2.00 additional per user, per month Domestic Long Distance Included Domestic Data Billed in minute of use increments deducted from monthly voice allowance minutes associated with each plan.

Domestic Data Overage Rate Minutes used over the voice allowance would be billed at the plan overage rate of $0.06 per minute. NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. The addition of any messaging feature package will replace the included feature allowance. Add-A-Line plan can only share/pool minutes with the Custom 200 Minute and 500 Minute plans (voice and voice & data) and is limited to Authorized Users that are Agencies of the State of New York, as defined in Appendix B, Section 5, Definitions, which reads as follows: AGENCY OR AGENCIES The State of New York, acting by or though one or more departments, boards, commissions, offices or institutions of the State of New York.

No more than 50% of plans on a single account can be placed on the Add- a-Line Voice plan.

(Domestic) America’s ChoiceSM for Government Voice & 3G Data Plans The calling plans below reflect the monthly access charge discount. No additional discounts apply. Domestic AC for Government Voice & Data Plans: Add-a-Line Voice/Data Bundle 200 Minute Voice/Data Bundle 500 Minute Voice/Data Bundle Shared Domestic Anytime Voice Minutes Per Month 0* 200 500 Monthly Access Charge $29.99 $34.99 $49.99 Domestic Data Allowance (INCLUDES Email and Internet/Intranet Browsing) 2 GB Pooled 5 GB pooled Overage Rate $0.06 per minute Domestic Data Overage $10 per GB ($0.0000095 per Kilobyte) Domestic Night & Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Domestic Text/PIX/FLIX Messages 800 per month Messages over Allowance $0.10 to send/ $0.02 to receive NationalAccess Roaming $0.002 per Kilobyte Unlimited Domestic Push to Talk Included (device dependent) Domestic Long Distance Included OPTIONAL FEATURE Mobile Broadband Connect (Tethering)/ Hot Spot $8.00 for 3 GB Mobile Broadband Connect (Tethering)/ Hot Spot Overage $10 per GB ($0.0000095 per Kilobyte) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options.

Subject to the Mobile BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte (MB), PDA and BlackBerry Plans. *Minutes can share from voice and/or voice & data bundle plans. No more than 50% of plans on a single account can be placed on the Add-a-Line Voice/Data Bundle plan. 3G Equipment only. Authorized Users may choose to activate Mobile Broadband Connect (Tethering)/Hot Spot Optional Add-On feature for $8.00/ 3GB on 3G devices.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 6 of 43 (Domestic) America’s ChoiceSM for Government Voice & 4G Data Plans The calling plans below reflect the monthly access charge discount. No additional discounts apply. Domestic AC for Government Voice & Data Plans: Add-a-Line Voice/Data Bundle 200 Minute Voice/Data Bundle 500 Minute Voice/Data Bundle Shared Domestic Anytime Voice Minutes Per Month 0* 200 500 Monthly Access Charge $29.99 $34.99 $49.99 Domestic Data Allowance (INCLUDES Email, Internet/Intranet Browsing) 2 GB Pooled 5 GB pooled Monthly Access Charge $37.99 $42.99 $57.99 Domestic Data Allowance (INCLUDES Email, Internet/Intranet Browsing and Mobile Broadband Connect (Tethering)/ Hot Spot) 5 GB Pooled 8 GB pooled Overage Rate $0.06 per minute Domestic Data Overage $10 per GB ($0.0000095 per Kilobyte) Domestic Night & Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Included Domestic Text/PIX/FLIX Messages 800 per month Messages over Allowance $0.10 to send/ $0.02 to receive NationalAccess Roaming $0.002 per Kilobyte Unlimited Domestic Push to Talk Included (device dependent) Domestic Long Distance Included NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options.

Subject to the Mobile BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte (MB), PDA and BlackBerry Plans. *Minutes can share from voice and/or voice & data bundle plans. No more than 50% of plans on a single account can be placed on the Add-a-Line Voice/Data Bundle plan. 4G Equipment and 4G coverage are required for 4G service. Authorized Users may choose a greater domestic data allowance (additional $8.00 for 3GB) to allow for increased data consumption from Mobile Broadband Connect (Tethering)/Hot Spot.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 7 of 43 WIRELESS MOBILE BROADBAND DATA PLANS 4G Mobile BroadbandAccess Calling Plan A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only Discounted Monthly Access Fee $31.99 Domestic Data Allowance for Email and Internet/Intranet Browsing 2 GB Pooled Overage Rate Per GB $10.00 ($0.0000095 per Kilobyte) National-Access Roaming $0.002 per Kilobyte Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions. This plan will only pool allowances with subscribers on the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan, the 4G Mobile BroadbandAccess 5 Gigabyte Pooled Plan, and the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan for Tablets/Netbooks.

4G Mobile BroadbandAccess Calling Plan A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only Discounted Monthly Access Fee $34.99 Domestic Data Allowance for Email and Internet/Intranet Browsing 5GB pooled Overage Rate Per GB $10 per GB ($0.0000095 per Kilobyte) National-Access Roaming $0.002 per Kilobyte Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte (MB), PDA and BlackBerry Plans. This plan will only pool allowances with subscribers on the 4G Mobile BroadbandAccess 5 Gigabyte Pooled Plan, the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan, and the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan for Tablets/Netbooks..

4G Mobile BroadbandAccess Calling Plan A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only Discounted Monthly Access Fee $39.99 Domestic Data Allowance for Email and Internet/Intranet Browsing Unlimited Overage Rate Per KB NA National-Access Roaming $0.002 per Kilobyte Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte (MB), PDA and BlackBerry Plans. Streaming video and machine-to-machine applications are prohibited uses on this plan.

Verizon Wireless reserves the right to limit data throughput speeds in any given month that 5 GB of usage is exceed on a per line basis.

4G Mobile BroadbandAccess Calling Plan for Tablet/Netbook Devices A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only Discounted Monthly Access Fee $29.99 Domestic Data Allowance for Email and Internet/Intranet Browsing 2 GB Pooled Overage Rate Per GB $10.00 ($0.0000095 per Kilobyte) National-Access Roaming $0.002 per Kilobyte Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions. This plan will only pool allowances with subscribers on the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan for Tablets/Netbooks, the 4G Mobile BroadbandAccess 5 Gigabyte Pooled Plan, and the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 8 of 43 Global Data Feature This Global Data Feature is eligible for monthly access fee discounts. Monthly Access Fee Data Allowance Rate After Allowance (Global Data Plan Countries) Rate per KB (non-Global Data Plan Countries) $25.00 100 MB $25.00 per each additional 100 MBs $0.02 per KB ($20.48/MB) Notes: Current coverage details and list of Global Data Plan countries can be found at www.verizonwireless.com/global. See attached Verizon Wireless Plan and Feature Details for important information about calling plans, features and options.

Applies to all global-capable phones and internet devices. Customer must subscribe to a domestic Mobile Hotspot plan to use the service globally. Verizon Wireless reserves the right to terminate a line if less than half of the usage over three consecutive billing cycles is outside of the United States. All data usage, including Mobile Broadband Connect and dedicated Mobile Hotspot, deducts from the same data allowance. Rates for Global Voice, Global Messaging, and Pay Per Use Data Roaming can be found at www.verizonwireless.com/global.

Public Sector Mobile Broadband Share Plans: Government Subscribers Only The calling plans below reflect the monthly access charge discount. No additional discounts apply. Public Sector Mobile Broadband 5 Gigabytes 10 Gigabytes 20 Gigabytes Monthly Access Charge $39.99 (90239) $59.99(90240) $99.99(90241) Shared Domestic Data Allowance 5GB 10GB 20GB Overage Per Gigabyte $8.00 Per Gigabyte NationalAccess Roaming $0.002 per Kilobyte Note: This plan is available for domestic data only devices, on the Verizon Wireless network only. Data Sharing: At the end of each bill cycle, any unused data allowances for lines sharing on the same account will be applied to the overages of the other lines on the same account beginning with the line with the lowest overage need.

Plan changes may not take effect until the billing cycle following the change request. Current NationalAccess and Mobile Broadband coverage details can be found at www.verizonwireless.com. New activations on these service plans require 4G LTE devices. Existing customers transitioning to one of these service plans are able to utilize existing 3G devices. The 5GB, 10GB, and 20GB Public Sector Mobile Broadband Plans are able to share with each other.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 9 of 43 MACHINE-TO-MACHINE PLANS Mobile Broadband Machine-to-Machine Plans (M2M) Share Plans Low Usage Group The calling plans below reflect the monthly access charge discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Megabyte 5 Megabytes 25 Megabytes 50 Megabytes 150 Megabytes Domestic Shared Data Allowance Per Month 1 MB 5 MB 25 MB 50 MB 150 MB Monthly Access Charge $5.00 $7.00 $10.00 $15.00 $18.00 Overage Rate Per Megabyte $1.00 National Access Roaming $0.002 per Kilobyte(Canada)/$0.005 per Kilobyte (Mexico) Mobile Broadband Machine-to-Machine Plans (M2M) Share Plans High Usage Group The calling plans below reflect the monthly access charge discount.

No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 250 Megabytes 1 Gigabyte 5 Gigabytes 10 Gigabytes Domestic Data Allowance Per Month 250 MB 1 GB 5 GB 10 GB Monthly Access Charge $20.00 $25.00 $40.50 $64.80 Overage Rate Per Megabyte $0.015 National Access Roaming $0.002 per Kilobyte(Canada)/$0.005 per Kilobyte (Mexico) Note: Machine to Machine coverage included the Verizon Wireless 4G, 3G and 3G Extended networks. See attached M2M Calling Plan and Feature Details for important information about calling plans, features and options. Government Subscribers may supply their own authenticated Equipment (CPE) approved by Verizon Wireless to be activated on these plans.

Netbook, Smartphone, and Tablet devices are not eligible for Mobile Broadband M2M pricing. 4G service requires 4G Telemetry equipment and 4G coverage. All terms and conditions of the Agreement apply to M2M service and M2M Lines as a Wireless Service.

Machine to Machine Tiered Data Plan The Machine to Machine Tiered Data Plan is not eligible for additional discounts. Monthly Access Fee per Line Data Usage Tiers (MBs) Price/MB $0.75*

September 29, 2014 PS63766 Group 77017 Award 20268 Page 10 of 43

September 29, 2014 PS63766 Group 77017 Award 20268 Page 11 of 43 ADDITIONAL OPTIONS & FEATURES AirWatch Mobility Management AirWatch® Mobile Device Management enables agencies to address challenges associated with mobility by providing a simplified, efficient way to view and manage all devices from the central admin console.

Our solution enables you to enroll devices in your enterprise environment quickly, configure and update device settings over-the-air, and secure mobile devices. With AirWatch, you can manage a diverse fleet of Android, Apple, BlackBerry, Symbian and Windows devices in one console.

Government agencies at the local, state and federal levels are embracing mobility in order to increase customer service and employee productivity. The increase in mobile devices used by government workers requires IT administrators to ensure public sector security requirements are met. AirWatch by VMware helps government agencies address enterprise mobility security concerns, while keeping tight budgets and resource constraints in mind. AirWatch helps ensure compliance with security regulations for government agencies, whether employees are using a government-owned or employee-owned device.

Their advanced security capabilities can both protect your sensitive data and ensure that your end users have mobile access to the information, applications and networks they need.

AirWatch services have been discounted and no additional discounts apply. Additional terms and conditions of the AirWatch services apply. Product Code License Type Description Price GMS-PL-DEV Perpetual AirWatch Green Management Suite $37.50 GMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Green Management Suite $22.50 GMS-SB-OP-DEV-2Y $45.00 GMS-SB-OP-DEV-3Y $67.50 OMS-PL-DEV Perpetual AirWatch Orange Management Suite $52.50 OMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Orange Management Suite $36.00 OMS-SB-OP-DEV-2Y $72.00 OMS-SB-OP-DEV-3Y $108.00 BMS-PL-DEV Perpetual AirWatch Blue Management Suite $67.50 BMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Blue Management Suite $47.25 BMS-SB-OP-DEV-2Y $94.50 BMS-SB-OP-DEV-3Y $141.75 YMS-PL-DEV Perpetual AirWatch Yellow Management Suite $97.50 YMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Yellow Management Suite $73.50 YMS-SB-OP-DEV-2Y $147.00 YMS-SB-OP-DEV-3Y $219.00 MS-PL-DEV-RG Perpetual AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile Browser for Rugged Devices $37.50 MS-SB-OP-DEV-RG-1Y Subscription-On Premise AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile Browser for Rugged Devices $29.25 MS-SB-OP-DEV-RG-2Y $58.50 MS-SB-OP-DEV-RG-3Y $87.75 MS-PL-DEV-LT Perpetual AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile Browser for Laptops $37.50 MS-SB-OP-DEV-LT-1Y Subscription-On Premise AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile Browser for Laptops $29.25 MS-SB-OP-DEV-LT-2Y $58.50 MS-SB-OP-DEV-LT-3Y $87.75 AirWatch Product Suite Maintenance GMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Green Management Suite $8.50 OMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Orange Management Suite $11.90 BMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Blue Management Suite $15.30 YMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Yellow Management Suite $22.10 MS-MF-DEV-RG Perpetual Maintenance Maintenance Fee for AirWatch Management Suite for Rugged Devices $8.50 MS-MF-DEV-LT Perpetual Maintenance Maintenance Fee for AirWatch Management Suite for Laptops $8.50 AirWatch Professional Services (Configuration & On-Boarding) PS-HR-PS AirWatch Professional Services - Per Hour $127.50 PS-SP-DAY AirWatch Professional Services - 8 hours of support services $1,020.00 PS-HC AirWatch Health Check $2,125.00 PS-GMS-OP-SP AirWatch Green Management Suite On Premise Deployment Offering $1,700.00 PS-OMS-OP-SP AirWatch Orange Management Suite On Premise Deployment Offering $2,550.00 PS-BMS-CLD-SP AirWatch Blue Management Suite Cloud Deployment Offering $4,250.00 PS-BMS-OP-SP AirWatch Blue Management Suite On Premise Deployment Offering $6,375.00 PS-YMS-OP-SP AirWatch Yellow Management Suite On Premise Deployment Offering $7,650.00 PS-HR-PS AirWatch Professional Services - 1 hour of support services $127.50 PS-SP-DAY AirWatch Professional Services - 8 hours of support services $1,020.00 PS-HC AirWatch Health Check $2,125.00 PS-MCC-SP AirWatch Secure Content Collaborate Add-On for Green & Orange Mgt Suite Deployment Fee $2,125.00

September 29, 2014 PS63766 Group 77017 Award 20268 Page 12 of 43 PS-SEG-SP AirWatch Secure Email Gateway (SEG) Configuration and Deployment $425.00 PS-PWR-SHELL-SP AirWatch PowerShell Configuration and Deployment $425.00 PS-MAM-ADV-SP AirWatch App Wrapping Configuration and Deployment $1,020.00 PS-PKI-BASIC-SP AirWatch PKI Certificate Basic Configuration and Deployment $1,020.00 PS-PKI-ADV-SP AirWatch PKI Certificate Advanced Configuration and Deployment $2,125.00 PS-MS-ADDON-RG-SP AirWatch Rugged Device Configuration and Deployment $1,020.00 PS-AW-RPT-SP AirWatch Reports Server Configuration and Deployment $425.00 PS-EMM-SP AirWatch Windows Auto-Discovery Configuration and Deployment Services $425.00 PS-DEP-SP AirWatch Device Enrollment Program (DEP) Configuration and Deployment $425.00 PS-HADR AirWatch Advanced Configuration Services Fee $2,125.00 PS-UPGR-OFF-HOURS Dedicated SaaS Upgrade off-hours $2,125.00 PS-SUPP-ENT AirWatch Enterprise Services Annual Fee $42,500.00 PS-UPGR-STD AirWatch Upgrade Services for On Premise Deployments Fee $1,020.00 AirWatch Standalone Options MDM-SO-PL-SD Perpetual AirWatch Mobile Device Management Perpetual Fee $37.50 MDM-SO-MF-SD Perpetual Maintenance AirWatch Mobile Device Management Maintenance Fee $8.50 MDM-PL-AEC Perpetual AirWatch Inbox $15.00 MDM-MF-AEC Perpetual Maintenance Maintenance Fee for AirWatch Inbox $3.40 MBM-PL-AWB Perpetual AirWatch Mobile Browser Management $15.00 MBM-MF-AWB Perpetual Maintenance Maintenance Fee for AirWatch Browser $3.40 MCV-PL-ANY-DEV Perpetual AirWatch Mobile Content View $15.00 MCV-MF-ANY-DEV Perpetual Maintenance Maintenance Fee for AirWatch Mobile Content View $3.40 MCC-PL-ANY-DEV Perpetual AirWatch Mobile Content Collaborate $37.50 MCC-MF-ANY-DEV Perpetual Maintenance Maintenance for AirWatch Mobile Content Collaborate $8.50 MAM-PL-SD Perpetual AirWatch Mobile Application Management $18.75 MAM-MF-SD Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Management $4.25 MAM-PL-SD-AW Perpetual AirWatch Mobile Application Wrapping $7.50 MAM-MF-SD-AW Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Wrapping $1.70 MAM-PL-SD-RS Perpetual AirWatch Mobile Application Management Reputation Scanning $7.50 MAM-MF-SD-RS Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Management Reputation Scanning $1.70 PM-PL Perpetual AirWatch Printer Management $18.75 PM-MF Perpetual Maintenance Maintenance Fee for AirWatch Printer Management $4.25 MobileIron Enterprise Mobility Management The MobileIron Enterprise Mobility Management [EMM] Solution is a purpose-built mobile IT platform.

It provides users with seamless access to the business processes and content they need on mobile devices of their choice while providing IT the ability to secure corporate data. Their mobile IT platform fundamentally enables organizations to achieve their Mobile First goals.

MobileIron’s MDM capabilities enable IT to secure and manage mobile devices across multiple operating systems, providing secure corporate email, automatic device configuration, certificate-based security, and selective wipe of enterprise data for both corporate and user-owned devices. The MobileIron Client, Mobile@Work, works with MobileIron Core to apply policies and configure email, Wi-Fi, VPN, and security certificates. It creates a clear separation between personal and business data. Should the end-user leave the company or if the device is lost, IT can selectively wipe all corporate data on the device.

The MobileIron Platform allows IT administrators to apply granular controls based on a variety of parameters such as device-type, device-ownership and employee role. With this granular policy framework, the IT administrator can both alleviate end-user privacy concerns and lessen the organization's burden of complying with a wide range of privacy laws.

MobileIron services have been discounted and no additional discounts apply. Additional terms and conditions of the MobileIron services apply. MobileIron Bundle Packages Pricing Price Platinum Bundle per Device Perpetual License Per Device $93.75 Platinum Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $24.44 Platinum Bundle per Device On-Prem Subscription License for 1 Year Per Device $63.00 Platinum Bundle per User Perpetual License Per User $142.50 Platinum Bundle per User Maintenance Support for 1 Year with Premium Support Per User $7.15 Platinum Bundle per User On-Prem Subscription License for 1 Year Per User $90.00 Gold Bundle per Device Perpetual License Per Device $75.00 Gold Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $19.55 Gold Bundle per Device On-Prem Subscription License for 1 Year Per Device $49.50 Gold Bundle per User Perpetual License Per User $112.50 Gold Bundle per User Maintenance Support for 1 Year with Premium Support Per User $29.33 Gold Bundle per User On-Prem Subscription License for 1 Year Per User $72.00 Silver Bundle per Device Perpetual License Per Device $56.25 Silver Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $14.66 Silver Bundle per Device On-Prem Subscription License for 1 Year Per Device $36.00

September 29, 2014 PS63766 Group 77017 Award 20268 Page 13 of 43 Silver Bundle per User Perpetual License Per User $82.50 Silver Bundle per User Maintenance Support for 1 Year with Premium Support Per User $21.51 Silver Bundle per User On-Prem Subscription License for 1 Year Per User $54.00 MobileIron Help@Work MobileIron Help@Work per Device Perpetual License Per Device $15.00 MobileIron Help@Work per Device Maintenance Support for 1 Year with Premium Support Per Device $3.91 MobileIron Help@Work per User Perpetual License Per User $22.50 MobileIron Help@Work per User Maintenance Support for 1 Year with Premium Support Per User $5.87 MobileIron Help@Work per Device On-Prem Subscription License for 1 Year Per Device $9.00 MobileIron Help@Work per User On-Prem Subscription License for 1 Year Per User $13.50 MobileIron Application Delivery Network MobileIron App Delivery Network per Device On-Prem Subscription License for 1 Year Per Device $9.00 MobileIron Professional Services Professional Services - Install (core functionality, simple setup) N/A $3,000.00 Professional Services - Training (technical product review) N/A $1,500.00 Professional Services - Custom scope (e.g.

multi-site, certificate integration, health checks, follow-on services) N/A Variable Professional Services - Install (core functionality + Sentry high availability + Docs@Work, Web@Work) N/A $6,000.00 Professional Services - Install (core functionality + Sentry and VSP high availability + PKI Integration + Docs@Work, Web@Work) N/A $8,000.00 PremiumPlus Services and Strategic Account Management (annual fee) N/A $45,000.00 Professional Services - 8 hr Remote Healthcheck (technical review + recommendations) N/A $ 2,000.00 Professional Services - 24hr Onsite+Remote Healthcheck (deep dive technical review + recommendations) N/A $6,000.00 Resident Services - Resource to assist with the management of MobileIron environment.

SOW required. N/A $130.00 BlackBerry® Enterprise Server (BES)* BlackBerry Enterprise Server Microsoft® Exchange/ IBM® Lotus® Domino®/ Novell GroupWise MSRP BlackBerry Enterprise Server – Includes 20 Client Access Licenses (CALs)/ seats (supports up to 2000 seats) $4,099.00 BlackBerry Professional Software for Microsoft Exchange or IBM Lotus Domino BlackBerry Professional Software – Includes 5 CALs/ seats (supports up to 30 seats) $549.99 BlackBerry Professional Software – Includes 10 CALs/ seats (supports up to 30 seats) $849.99 Small Business Edition (SBE) BlackBerry Enterprise Server for Novell GroupWise MSRP SBE BlackBerry Enterprise Server – Includes 5 CALs/ seats (supports up to 15 seats) $1,199.00 BlackBerry Enterprise Server CALs (compatible with BlackBerry Enterprise Server and BlackBerry Professional Software) Number of CALs/ seats 1 CAL 5 CALs 10 CALs 50 CALs 100 CALs 500 CALs MSRP $99 $429 $699 $3,299 $5,999 $27,499 Small Business Edition BlackBerry Enterprise Server CALs (only compatible with the SBE server) Number of CALs/ seats 1 CAL 5 CALs MSRP $99 $429 *The Blackberry Enterprise Server is a license to use the server only and does not provide any equipment.

Static IP – Isolated Pool w/Fixed End System (FES) [Internet Restricted] Per Account Level Set-Up (One time fee) $500.00 Per Account New Connect Set-Up (One time fee) $1500.00 Public Safety Subscribers Account Set-Up: Verizon Wireless will waive all account set-up fees including both the $1500.00 connection fee and the $500.00 Static IP address fee for new Public Safety NationalAccess activations only.

Note: Static IP is subject to the terms and conditions of the Contract and calling plan. Subscribers that are placed into this pool will be limited to utilizing the Verizon Wireless Network for transport to and from their FES connections to the Verizon Wireless Network. In addition to providing an Internet restricted Static IP address customers will also gain the benefit of having mobile-to-mobile traffic denied. Utilization of the Static IP pool will permit the use of an Internet restricted IP address, thus minimizing Customers’ risk and potential abuse of the network connection. Static IP addresses will be available on remote access, MB and Unlimited NationalAccess plans or features only.

Static IP addresses are not available on MOU (Minutes of Use) Plans. Fees may not apply in certain VPN environments. Fees are per account level (regardless of the number of IPs ordered) selecting Static IP and may apply in addition to $1500.00 Connect Fee in certain configurations.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 14 of 43 Static IP: Static IP addresses will be available on remote access, MB and Unlimited NationalAccess plans or features only. Static IP addresses may be reserved and should be assigned to the mobile numbers within 90 days. De-activated Static IP addresses will go into an “ageing pool” for 24 hours. After 24 hours, these Static IP addresses will be returned to reserved status for the account. Reserved Static IP addresses will be shown at the account level and can be viewed from the billing system. Feature activations will be stored in the “data warehouse” database along with the Static IP Address for reporting.

A Static IP address is associated with the device’s MDN (Mobile Dialing Number). Each time the subscriber initiates a data session the Static IP address that is associated with their MDN is assigned to their device for each session. Subscribers completing an ESN (Electronic Serial Number) change will retain their Static IP address.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 15 of 43 GSM International Roaming Global Phone Rates are available at www.VerizonWireless.com Verizon Wireless International Long Distance Value Plan $3.99 plus applicable airtime and long distance charges Field Force Manager (Government Subscribers Only) Monthly Access per Handset Monthly Access per Basic Device Limited Custom Basic* Premium $19.99 per user $15.00 per user (includes unlimited data usage) $49.99 per user Monthly Access per Advanced Device Limited Basic Premium $15.00 per user $20.00 per user $30.00 per user The Field Force Manager feature is available when combined with a rate plan with Push to Talk feature with a minimum monthly access of $12.00 or higher.

Government Subscriber will be responsible for all costs and charges associated with the initial download of the FFM application (which will require approximately 2 MB of data), and any subsequent downloads. Custom Basic Field Force Manager Feature is NOT eligible for monthly access fee discounts. Field Force Manager is not available on all devices. Data sent or received will be aggregated each month, rounded up to the next megabyte and billed at $1.99/MB on Nationwide plans and rounded up and billed at the per minute rate on America’s Choice plans. *Usage charges will not be incurred for using the application after download to the device on the FFM Custom Basic Plan.

Calling Plan Optional Features

September 29, 2014 PS63766 Group 77017 Award 20268 Page 16 of 43 Enterprise Messaging for Public Safety Enterprise Messaging for Public Safety is NOT eligible for monthly access fee discounts Messaging Allowance (For Public Safety/First Responders Only as defined below*) Enterprise Messaging Monthly Access (standard text messaging rates apply for Recipient Per Message After Allowance Unlimited $0.00 N/A *The $0.00 Monthly Access Unlimited plan is only available to Public Safety / First Responders classified with the following NAICS (formerly SIC) Codes:  621910 Ambulance Services  922110 Courts  922120 Police Protection  922160 Fire Protection  922190 Other Justice, Public Order, and Safety Activities 1.

ENTERPRISE MESSAGING: In order to protect our network and safeguard subscriber privacy from unsolicited (spam) or objectionable text messaging, Verizon Wireless employs protective measures, including aggregate message volume limits, content filtering and speed of service limitations on publicly accessible Internet messaging gateways. Verizon Wireless Enterprise Messaging service allows enterprise accounts to send aggregate text messages to other Verizon Wireless subscribers while reducing potential delays related to these protective measures.

2. REQUIREMENTS AND RESTRICTIONS: Enterprise Messaging for Public Safety is only available to customers approved by Verizon Wireless that qualify as Customer must have at least five (5) active Government Subscribers. Verizon Wireless will provision a Pilot Mobile Phone (described below) and provide access to the Enterprise Messaging Access Gateway (EMAG) online portal to set-up and manage the service. Enterprise Messaging can only be used to send messages to Verizon Wireless subscribers and Customer agrees that it will send messages only to subscribers that have opted in to receive its messages by: a) establishing an opt-in process that effectively captures each subscriber’s consent to receive Customer’s messages, informs subscribers of the nature and scope of Customer’s messaging campaigns and any financial obligations (“Standard Messaging Charges Apply”) associated with the messaging; b) maintaining opt-in records for a minimum of 6 months from the date of a subscriber’s opt-in consent; and c) immediately complying with subscriber opt-out requests such as STOP, END, CANCEL, UNSUBSCRIBE or QUIT in compliance with Mobile Marketing Association (MMA) guidelines (www.mmaglobal.com).

Customer can use compatible, properly configured SNPP, WCTP, XML and SMTP messaging protocols, for which it is solely responsible for maintaining facilities to monitor its messaging operations, or the EMAG portal, to send up to fifteen text messages per second to subscribers. Provision of the EMAG service does not obligate Verizon Wireless to support variations of these protocols, whether those variations are optional within the published protocols or authorized or unauthorized variations to the published protocols. Customer agrees that: a) its messaging will comply with applicable industry guidelines (e.g.

MMA’s Best Practices and CTIA’s Wireless Content Guidelines) and Verizon Wireless content (www.verizon.com/contentpolicy) standards as they may updated from time to time; b) it will not send messages containing executable files or links to other content or premium or similar messages that require a subscription or surcharge; c) it will not install, deploy, or use any hardware, firmware, software or other technology or technique to circumvent Verizon Wireless’ messaging network operations protections except as granted under the Contract; and d) it will not send any objectionable material via Enterprise Messaging or advertise, promote, distributed or use objectionable material in connection with Enterprise Messaging (for purposes of the Contract, objectionable material includes, but is not limited to material that: (i) is prohibited by any applicable law, rule or regulation, (ii) contains anything that is obscene or indecent or anything with strong sexual, explicit or erotic themes or that links to such content, (iii) contains hate speech; (iv) contains excessive violence; (v) contains extreme profanity; (vi) contains misleading or fraudulent claims, or (vii) promotes or glamorizes alcohol abuse, illegal drug use or use of tobacco products).

Consistent with prevailing standards in other content distribution mediums, content in this category that does not satisfy the above may be distributed if included in the context of artistic, educational, medical, news, scientific or sports material. Customer agrees that its use of Enterprise Messaging will comply with any applicable local, state, national and international laws and regulations.

3. PUBLIC SAFETY FIRST RESPONDERS: Customer acknowledges and agrees that the $0.00 Enterprise Messaging Monthly Access is being provided free of charge for the purpose of public safety and hereby agrees that it will use this offer in good faith for purposes only associated with public safety activities. 4. LIMITATIONS: Wireless phones use radio transmissions which by their nature do not permit the delivery of text messages when the wireless phone is not in range of one of our transmission sites or a transmission site of another company that has agreed to carry our customer’s calls, or if there is insufficient network capacity available to handle the message at that moment.

Even within a coverage area, there are many factors that might interfere with the delivery of text messages, including the subscriber's equipment, terrain, proximity to buildings, foliage, and weather. Verizon Wireless also does not own or control all of the various facilities and communications lines between Customer’s site and Verizon Wireless Enterprise Messaging access point. Due to these natural and technological limitations and the limitation in the number of messages that can be sent (up to fifteen per second), ENTERPRISE MESSAGING SHOULD NOT BE USED AS THE SOLE MEANS TO SEND MESSAGES THAT CONTAIN INFORMATION THAT IS ESSENTIAL TO THE PROTECTION OF LIFE OR PROPERTY, OR IS MISSION ESSENTIAL OR CRITICAL IN OTHER WAYS.

5. CUSTOMER’S ENTERPRISE MESSAGING CONTACT: Customer agrees to provide contact information including a phone number and email address to Verizon Wireless of an Enterprise Messaging contact or contacts, who shall be available during business hours and any other time period that Customer utilizes Enterprise Messaging for the purpose of assisting to resolve service matters and trouble shooting. Customer must provide written notice of changes to contact information fourteen days prior. 6. PILOT MOBILE PHONE: Verizon Wireless shall provide Customer with one pilot mobile phone at no charge to manage password setup and resets.

Customer should safeguard the pilot mobile phone in case password resets are needed as Verizon Wireless must rely on regular mail delivery of password resets if the phone is not available (password resets cannot be given over the phone or sent via email). This pilot mobile phone will not be capable of making any voice calls. Customer shall promptly notify Verizon Wireless if the phone is lost, damaged or stolen and Verizon Wireless reserves the right to charge Customer for replacement phones. 7. IP ADDRESSES: Enterprise Messaging will be available for up to fifteen public static IP addresses for each messaging protocol the Customer uses.

Customer’s Authorized Enterprise Messaging Contact, shall provide the IP addresses and updates to the addresses in writing on a form provided to Customer by Verizon Wireless. Dynamic IP addresses and IP address ranges are not permitted.

8. TERMINATION OF SERVICE: VERIZON WIRELESS CAN, WITH NOTICE, LIMIT, SUSPEND, OR CANCEL CUSTOMER’S ACCESS TO OR USE OF THE ENTERPRISE MESSAGING SERVICE OR EMAG IF CUSTOMER VIOLATES THE RESTRICTIONS OF THIS CONTRACT OR FOR GOOD CAUSE which shall include, but is not limited to: (a) breaching these terms or the Contract; (b) spamming or other abusive messaging; (c) using Enterprise Messaging in a way that adversely affects our network, our customers, or other customers; (d) allowing anyone to tamper with messaging applications in a manner contrary to these terms; (e) any governmental body of competent jurisdiction suspends or terminates your service or institutes a requirement, ruling or regulation that conflicts with these terms; or (f) operational or other governmental reasons.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 17 of 43 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. NATIONWIDE FOR BUSINESS CALLING PLANS Nationwide for Business Calling Plans are eligible for monthly access fee discounts (when available) and include: Unlimited National IN Calling Minutes (Mobile to Mobile)  Unlimited Night & Weekend Minutes  No Domestic Roaming or Long Distance charges apply Monthly Anytime Voice Minutes Basic Plan Select Plan  Unlimited Messaging **Per-Minute Rate Monthly Access Fee 450 $39.99 $59.99 $0.25 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $32.39 $48.59 900 $59.99 $79.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $48.59 $64.79 1350 $79.99 $99.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $64.79 $80.99 2000 $99.99 $119.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $80.99 $97.19 4000 $149.99 $169.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $121.49 $137.69 Mobile Web 2.0 Included Data Sent or Received* $1.99/ MB Share Option $5 additional monthly access per line Note: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. Discounts on the Nationwide for Business Plans cannot exceed 22%.  Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte.

**Per Minute Rate is not subject to monthly access fee discounts. Nationwide Unlimited Calling Plan The Nationwide Calling Plan is NOT eligible for monthly access fee discounts and includes: Unlimited National Mobile to Mobile Calling Minutes  Unlimited Night & Weekend Minutes  No Domestic Roaming for Long Distance charges apply.

Monthly Anytime Minutes Monthly Access Fee Overage Rate Unlimited $69.99 N/A Data Sent or Received $1.99/ MB or per data package** Note: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Friends & Family calling is not available on the Unlimited Calling Plan. **3G Smartphones and 3G Multimedia Phones require a data package.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 18 of 43 The following rate plans have been grandfathered for future service activations.

Any existing customer on one of these grandfathered rate plans may remain on the service plan. . Custom Mobile Broadband Plan (Government Subscribers Only) for Internet browsing, email, or intranet access The Custom Mobile Broadband Plan is NOT eligible for monthly access fee discounts and includes: Monthly Access Fee $39.99* MB Allowance Unlimited NationalAccess Roaming $0.002 per KB(Canada)/ $0.005 per KB (Mexico) Home Airtime Rate† $0.25 per minute Domestic Long Distance Included Note: Current MobileBroadband, and NationalAccess coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options.

†Home Airtime Rate applies to voice calls, IS-95 and other non- NationalAccess data usage in the United States.

CUSTOM NATIONWIDE FOR GOVERNMENT SHARE PLAN: GOVERNMENT SUBSCRIBERS ONLY The Nationwide for Business Calling Plan is NOT eligible for monthly access fee discounts and includes: Monthly Access Fee With Sharing $28.34 Home Airtime Minutes 200 Overage Rate $0.25 per minute IN Calling Minutes Unlimited Night and Weekend Minutes Unlimited Domestic Long Distance Included Mobile Web 2.0 Included Data Sent or Received* $1.99/ MB Note: Current Nationwide coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options.

Discounts on Nationwide for Business cannot exceed 22%. Sharing on this Calling Plan requires all Subscribers to be on the same billing account.  Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 19 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. NYS Expanded Footprint Local Share Plans for Business: Government Subscribers The NYS Expanded Footprint Local Plans for Business Calling Plans are NOT eligible for monthly access fee discounts and includes: Per Line/Per Month Plan #1 Plan #2 Plan #3 Secondary Line Standard Monthly Access Fee (Includes $5.00 Share Option) $23.49 $32.00 $42.99 $14.99 Aggregating Anytime Minutes 200 400 700 0 Overage Rate $0.25 per minute Roaming Airtime/Min.

Rate†† $0.50 Long Distance/Min. Rate†† Included for calls initiated within the home airtime rate area Additional Calling Options Unlimited Nights and Weekends Minutes† $0.00 Unlimited IN Calling Minutes†† $0.00 Unlimited Push To Talk †† $5.00 Text Option – Plan #1 $0.15 Each Sent and Received Text Option – Plans #2 & #3 50 Basic Text Allowance/$0.15 Each Sent and Received thereafter *Unlimited Domestic Blackberry or PDA feature $20.00 Note: The NYS Expanded Footprint Local Share Plans for Business home airtime rate and coverage area includes the Verizon Wireless network and select preferred roaming carriers throughout the State of New York and Northern New Jersey.

Please refer to the Calling Plan and Features Details for further information regarding; †Nights and Weekends, ††IN Calling and Unlimited PTT. The NYS Expanded Footprint Local Share Plans for Business is a separate calling plan and cannot share voice minutes with any other plan. Cannot share amongst the three plans. Sharing occurs within the same price plan only Price Plans #1, #2 and #3 can add secondary lines as outlined by the secondary plan offer above. The Secondary line will share general allowance minutes of the primary line only. Corporate Subscribers selecting this plan can add the Unlimited Domestic Blackberry or PDA feature to the above three plans.

The Secondary Line is not eligible to add the Unlimited Domestic Blackberry or PDA features. The Secondary line is a voice only plan, no advanced devices. *The Unlimited Domestic BlackBerry and PDA feature are not eligible for monthly access discounts. Please note: the Field Force Manager and $10 Unlimited Text Package can be added to the plans above.

NY Plan: Government Subscribers The NY Plan Calling Plan is NOT eligible for monthly access fee discounts. Standard Monthly Access Fee $21.00 Anytime Minutes 200 Overage Rate $0.50 per minute Roaming Airtime/Min. Rate†† $0.69 Long Distance/Min. Rate†† $0.20 per minute Additional Calling Options 1,000 Nights and Weekends Minutes† $10.00 Unlimited IN Calling Minutes†† $10.00 Note: The NY Plan’s home airtime rate and coverage area includes the Verizon Wireless network and select preferred roaming carriers throughout the State of New York. The Roam Rate applies while outside of the Local DigitalChoice home airtime rate area throughout the United States and Canada.

Please refer to the Calling Plan and Features Details for further information regarding Nights and Weekends and ††IN Calling.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 20 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. America’s ChoiceSM for Government The calling plans detailed below reflect the monthly access fee discount and these plans are not eligible for any further discounts. Discounted Monthly Access Fee $27.99 $40.99 $52.99 Anytime Minutes 300 600 1000 Overage Rate $0.25 per minute Nights and Weekends Minutes† Unlimited IN Calling Minutes†† Unlimited Additional Optional Feature Shared Minute Option $2.00 (monthly access per subscriber in addition to standard monthly access fee) Note: The America's Choice home airtime rate and coverage area includes the Verizon Wireless network with no roaming.

See America's Choice for Government Calling Plan Map for details. †Nights and Weekends terms and conditions apply ††IN Calling minutes included with SharePlans are per line and cannot be shared among multiple Subscribers. Domestic long distance is included when placing calls in the America’s Choice home airtime rate and coverage area. Toll and long distance charges may apply when making or receiving calls in Puerto Rico. Share Option: Each sharing Subscriber’s unused anytime minutes will pass to other sharing Subscribers, that have exceeded their anytime minutes, during the same monthly billing period.

National sharing is only available to Subscribers on the same billing account. Unused minutes will be distributed to Subscribers based on their access fee from highest to lowest. International dialing, directory assistance, and features may be categorized together, billed as other charges, and not detailed on the monthly invoice.

Voice and Data Bundles for Government Voice and Data Bundles for Government combine an America’s Choice voice calling plan with unlimited data feature at a discounted price. Voice and Data Bundles for Business are eligible for monthly access fee discounts. Adiscount has already been applied and these plans are not eligible for any further discount. 300 Voice & Data Bundle Plan 600 Voice & Data Bundle Plan 1000 Voice & Data Bundle Plan Discounted Monthly Access Fee $47.99 $60.99 $72.99 Anytime Minutes 300 600 1000 Overage Rate $0.25 per minute Domestic MB Allowance Unlimited Nights and Weekends Minutes† Unlimited IN Calling Minutes†† Unlimited Domestic Text Messages Unlimited NationalAccess Roaming $0.002 per minute Global Email Unlimited MB Allowance $16.00 (monthly access per subscriber in addition to standard monthly access fee) Additional Optional Feature Shared Minute Option* $2.00 (monthly access per subscriber in addition to standard monthly access fee) Note: See America's Choice Calling Plan Map for coverage details.

Customers selecting Bundles will see two monthly access charges on their bill (one voice, one data). †Nights and Weekends terms and conditions apply. ††IN Calling terms and conditions apply. *Share Plan terms and conditions apply to Subscribers selecting the Shared Minute Option. Domestic long distance is included when placing calls in the America’s Choice home airtime rate and coverage area. Toll and long distance charges may apply when making or receiving calls in Puerto Rico. Share Option: Sharing is available only among Corporate Subscribers choosing the Share Option. Sharing may require all Subscribers to be on the same billing account.

Each sharing Subscriber’s unused anytime minutes will pass to other sharing Subscribers, that have exceeded their anytime minutes, during the same monthly billing period. Unused minutes will be distributed to Subscribers based on their access fee from highest to lowest. (Unused minutes for cross billing system sharing will be distributed proportionally as a ratio of the minutes needed by each sharing Subscriber to the total minutes needed by all sharing Subscribers). International dialing, directory assistance, and features may be categorized together, billed as other charges, and not detailed on the monthly invoice.

At the termination of the Contract, Subscriber lines on America’s Choice for Business with non-national Share Option will be migrated onto applicable retail consumer pricing or corporate pricing. Calling plan changes may not take effect until the billing cycle following the change request. Some sharing accounts require set up that may take thirty (30) to sixty (60) days.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 21 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Custom Nationwide for Government Secondary Share Plan: Government Subscribers Only The Custom Nationwide for Government Share Plan is NOT eligible for monthly access fee discounts. Monthly Access Fee With Sharing $19.99 Home Airtime Minutes 0 Overage Rate $0.25 per minute Mobile to Mobile Calling Minutes Unlimited Night and Weekend Minutes Unlimited Domestic Long Distance Included Data Sent or Received Share Option * $1.99/ MB or per data package* Notes: Current Nationwide Calling Plan coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. Sharing requires all Subscribers to be on the same billing account. *3G Smartphones and 3G Multimedia Phones require a data package. Customer may not have more than 30% of their Corporate Subscriber lines on this Calling Plan; otherwise, Verizon Wireless reserves the right to migrate all additional Corporate Subscribers to the then current Nationwide for Business Share Plan. The Custom Nationwide for Business Secondary Share Plan cannot share with the America’s Choice for Business 300, 600 or the 1,000 minute plans.

This plan can share with all standard plans, including the Custom Nationwide for Business Share Plan.

MOBILE LEARNING DEVICES: GOVERNMENT SUBSCRIBERS ONLY STATE OF NEW YORK CUSTOM BUSINESS EMAIL COMPATIBLE WITH SERVER BASED EMAIL SOLUTIONS AND WINDOWS BASED PDA SMARTPHONE DEVICES The State of New York Custom Business Email Plans are NOT eligible for monthly access fee discounts and promotions. Stand-Alone Data Plan Monthly Access Fee $29.99 MB Allowance 50 MB Rate After Allowance $0.005 Per KB ($5.12/MB) NationalAccess Roaming $0.002 per KB (Canada)/ $0.005 per KB (Mexico) Per Minute Rate† $0.25 per minute Domestic Long Distance Included Notes: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. †Per Minute Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States. This plan is not eligible to participate in Friends & Family.

BlackBerry/PDA Calling Plan A discount has already been applied and this plan is not eligible for any further discounts. Discounted Monthly Access Fee $34.99 Domestic MB Allowance Unlimited Home Airtime/Min. Rate $0.12 IN-Calling Unlimited Domestic Text Messages Unlimited Domestic Long Distance†† Included Overage Rate Per KB N/A Global Email Unlimited MB Allowance $16.00 (monthly access per subscriber in addition to standard monthly access fee) National-Access Roaming† $0.002 per Kilobyte Note: Subject to the NationalAccess/BroadbandAccess terms and conditions; see Verizon Wireless Calling Plans and Feature Details for additional information.

BroadbandAccess is available only in specific markets; please see www.verizonwireless.com for current availability. Long distance charges will apply when making or receiving calls outside the United States. NationalAccess is available in the National Enhanced Services rate and coverage area; see map for details. †Roaming, toll, and long distance charges may apply when making and receiving calls outside of the NationalAccess home airtime rate and coverage area and in CDMA countries, see International Roaming terms and conditions. Per minute roaming applies to Voice calls and Quick 2 Net. ††Domestic long distance is included when placing calls in the America’s Choice home airtime rate and coverage area.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 22 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. BroadbandAccess Connect Feature Plans (for Internet browsing, email, or intranet access) A discount has already been applied and this plan is not eligible for any further discounts. Optional Feature Access Fee MB Allowance National Access Roaming For Voice & Unlimited VZEmail Optional Feature Subscribers $10.00 Unlimited $0.002 per Kilobyte Note: BroadbandAccess Connect is currently available on select voice and data devices, and provides BroadBandAccess/NationalAccess service utilizing the device as a modem.

A mobile office kit, VZAccess Manager Software, a cable for tethering, and/ or a software update may be required. Bluetooth® is not supported with BroadbandAccess Connect. The LG 9800 is not capable of roaming with tethered access on the National Enhanced Extended Service Area. Other data roaming rates apply to IS-95 and other non-NationalAccess data usage in the United States, as determined by the underlying calling plan, or $0.25 per minute.

3G Mobile Hotspot Feature - Data for Simple Feature & 3G Multimedia Phones Data Packages are NOT eligible for monthly access fee discounts Monthly Access Per Line** Data Allowance Per-MB Overage Rate $20.00 2GB $0.05 $40.00 5GB $0.05 Notes: Current coverage details can be found at www.verizonwireless.com . See attached Calling Plan and Feature Details for important information about calling plans, features and options. A Data Package is required for all 3G Multimedia & Smartphones. 3G Smartphones may also activate on a Business Email Plan. Simple Feature phones may activate on a Pay per use data feature for $1.99/ MB.

Mobile Email is included with the $9.99 & $29.99 solutions for Simple Feature & 3G Multimedia phones and is an additional $5.00 per month for Simple Feature Phones on the Pay per use data pricing. *A Business Email application by Remoba may be added to Simple Feature & 3G Multimedia Phones for $9.99 per month. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising Megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte.

NationalAccess Roaming will be charged at $0.002 per KB (Canada) and $0.005 per KB (Mexico). Optional Features may only be added onto an eligible voice calling plan. Business Email: Compatible with server based email solutions and may only be added onto an eligible voice calling plan with a monthly access fee of $34.99 or higher and the $19.99/0 and $25/0 Custom Nationwide Business Share Plans. 3G Mobile Hotspot feature: ** This feature is only available for select devices. The 3G Mobile Hotspot 5GB data allowance applies to all data used while the 3G Mobile Hotspot application is in use. Customers may simultaneously share data and use the Smartphone data features email, text messaging and web browsing.

Please note, the 3G Hotspot features are not discountable and exclude MiFi devices. The features must be combined with a minimum voice calling plan of $34.99 & above.

Mobile Broadband Router Solution Plans Mobile Broadband MB Plans Mobile Broadband Router Solution Plans are eligible for monthly access fee discounts(when available) and include Monthly Access Fee $39.99 $59.99 $99.99 $149.99 $249.99 $549.99 Net Standard Monthly Access Fee (19% Access Discount) $32.39 $48.59 $80.99 $121.49 $202.49 $445.49 Monthly Access Fee With Share Option $44.99 $64.99 $104.99 $154.99 $254.99 $554.99 Net Standard Monthly Access Fee (19% Access Discount) $36.44 $52.64 $85.04 $125.54 $206.54 $449.54 Data Allowance 40 MB 250MB 450MB 900MB 1800MB 4500MB Overage Rate Per KB $0.001 $0.0005 NationalAccess Roaming $0.002 per KB(Canada)/ $0.005 per KB (Mexico) Per Minute Rate† $0.25 per minute Domestic Long Distance Included Note: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. †Per Minute Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States. BroadbandAccess Megabyte Plans are only for activation on Primary Router devices approved for use on the Verizon Wireless network. Current Primary Router approved models include the Digi Connect WAN, Digi Connect Port WAN, BlueTree 4600, Airlink Raven-E, Mobile Bridge, and Cisco 3G. Verizon Wireless does not include primary routers as part of its device offerings. Primary Router devices are available from the original equipment manufacturers.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 23 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Mobile Broadband Machine-to-Machine Share Plans – Low Usage The calling plans below reflect the monthly access charge discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Megabyte 5 Megabytes 25 Megabytes 50 Megabytes Domestic Shared Data Allowance Per Month 1 MB 5 MB 25 MB 50 MB Monthly Access Charge $5.00 $7.00 $10.00 $15.00 Overage Rate Per Megabyte $3.00 National Access Roaming (Canada) Per Kilobyte $0.002 Mobile Broadband Machine-to-Machine Plans – High Usage The calling plans below reflect the monthly access charge discount.

No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Gigabyte 5 Gigabytes 10 Gigabytes Domestic Data Allowance Per Month 1 GB 5 GB 10 GB Monthly Access Charge $25.00 $37.50 $60.00 Share Option $1.25 $7.50 Overage Rate Per Megabyte $0.03 National Access Roaming (Canada) Per Kilobyte $0.002 Note: Current NationalAccess, and Mobile Broadband coverage details can be found at www.verizonwireless.com. Verizon Wireless Calling Plan and Features Details apply. Government Subscribers must supply their own authenticated Equipment (CPE) to be activated on these plans. Sharing: Sharing is available only among Government Subscribers to these Custom Telemetry Megabyte Share Plans.

Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable Telemetry Unit to the total KBs needed by all sharing Telemetry Units. Each sharing Subscriber’s unused KBs will pass to other sharing Subscribers that have exceeded their MB allowance, during the same monthly billing period.

Unlimited Domestic Text Messaging Feature Unlimited Domestic TXT Messaging $10.00 Note: Verizon Wireless text messaging terms and conditions apply. The Unlimited Domestic Text Messaging feature can be added to any Corporate Subscriber voice calling plan included in the Contract, with the exception of the National Flat Rate Calling Plans. NATIONWIDE PLUS CANADA CALLING PLANS Nationwide Plus Canada Calling Plans are eligible for monthly access fee discounts (when available) and include: 1000 National IN Calling Minutes (Mobile to Mobile)  1000 Night & Weekend Minutes  No Domestic Roaming or Long Distance Charges apply to Canada and the U.S.

(Including Puerto Rico Monthly Anytime Voice Minutes Monthly Access Fee **Per-Minute Rate 1350 $99.99 $0.35 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $80.99 $0.35 2000 $119.99 $0.25 Net Standard Monthly Access Fee (19% Monthly Access Discount) $97.19 $0.25 4000 $169.99 $0.25 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $137.69 $0.25 6000 $219.99 $0.20 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $178.19 $0.20 Mobile Web 2.0 Included Data Sent or Received* $1.99/ MB

September 29, 2014 PS63766 Group 77017 Award 20268 Page 24 of 43 Note: Current coverage details can be found at www.verizonwireless.com. Anytime minutes, Night and Weekend Minutes, and per minute rates are for use from within the Nationwide Plus Canada rate and coverage area. IN Calling Minutes are for use from within the Nationwide Plus Canada rate in coverage area in the U.S. and Puerto Rico. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Roaming in Canada outside of the Nationwide Plus Canada Rate and Coverage Area is $0.69 per minute.

 Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. **Per Minute Rates are not subject to monthly access fee discounts.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 25 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. NATIONWIDE FAMILY SHAREPLAN CALLING PLANS Primary lines on the Nationwide Family SharePlans are eligible for monthly access fee discounts (when available) and include: Shared Monthly Anytime Minutes Basic Plan Access (2 Lines) Select Plan  Unlimited Messaging Access (2 Lines) Premium Plan  Unlimited Messaging  V CAST VPak, VZ Navigator and Mobile Email Access (2 Lines) *Per-Minute Rate Monthly Access Fee – for the first two lines† 700 $69.99 $99.99 $139.99 $0.45 1400 $89.99 $119.99 $159.99 $0.40 2100 $109.99 $139.99 $179.99 $0.35 3000 $149.99 $179.99 $219.99 $0.25 4000 $199.99 $229.99 $269.99 $0.20 6000 $299.99 $329.99 $369.99 $0.20 Add a Line Up to 3 additional lines $9.99 $9.99 $29.99 for Premium Plan or $9.99 for Select Plan - Data Sent or Received* $1.99/ MB $1.99/ MB Included - Mobile Web 2.0 Included Note: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. † Minimum of two lines required. Maximum of five lines. Only one line is the primary line. All lines must be activated on the same billing account and in the same market. Family SharePlans monthly access fees include a primary and a secondary line. The secondary line has an effective monthly access fee of $9.99. Secondary lines do not qualify for monthly access fee discounts. No domestic roaming or long distance charges apply.  Mobile Web 2.0 pages may include Verizon Wireless and third party advertising.

Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. Please note: the access outlined above includes a Primary and Secondary line (2 lines). *Per Minute Rates are not subject to monthly access fee discounts.

Custom Push to Talk Unlimited Calling Plan: Corporate Subscribers The Push to Talk Unlimited Calling Plan is NOT eligible for monthly access fee discounts Monthly Access Fee $24.99 Home Airtime Minutes* 0 One to One Push to Talk Unlimited Per Minute Rate** $0.25 Note: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Push to Talk terms and conditions apply. *Subscribers to the Push to Talk Unlimited Calling Plan cannot place or receive regular cellular wireless calls other than to 611 and 911.

(These calls may be placed anywhere in the Nationwide Rate and Coverage Area). Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers, and only from the National Enhanced Services Rate and Coverage Areas. For optimal Push to Talk performance, all callers on a Push to Talk session must have an EV-DO Rev. A capable device and be receiving EV-DO service. A Push to Talk call is terminated by pressing END or will automatically time out after ten (10) seconds of inactivity. You cannot prevent others who have your wireless phone number from entering you into their Push to Talk contact list.

Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact. Your Push to Talk service cannot be used for any applications that tether your phone to computers or other devices for any purpose. Push to Talk-capable phone and feature required. Push to Talk subscribers cannot use Push to Talk or other data products and services (i.e.

Picture Messaging, Mobile Web, Get It Now, BroadbandAccess Connect, etc) while roaming on other carriers' networks at this time. While you are on a Push to Talk call, voice calls received will go directly to VoiceMail. When you are on a voice call, you cannot receive a Push to Talk call. **Voice calls placed or received, including access to voice mail will be billed at $0.25 per minute. If voice block has been activated, the subscriber may not access voicemail from the device. Access to voicemail from an alternate phone shall be subject to the Per Minute Rate of $0.25.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 26 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Push to Talk Unlimited Feature The Push to Talk Unlimited Feature is NOT eligible for monthly access fee discounts Monthly Access Fee $5.00 One to One and Group Push to Talk Unlimited Note: The Push to Talk feature must be added to an eligible calling plan with a monthly access fee of $34.99 or higher (Push to Talk can also be added to Family SharePlan secondary lines).

Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers, and only from the National Enhanced Services Rate and Coverage Areas. For optimal Push to Talk performance, all callers on a Push to Talk session must have an EV-DO Rev. A capable device and be receiving EV-DO service. A Push to Talk call is terminated by pressing END or will automatically time out after ten (10) seconds of inactivity.

While you are on a Push to Talk call, voice calls received will go directly to Voice Mail. When you are on a voice call, you cannot receive a Push to Talk call. You cannot prevent others who have your wireless phone number from entering you into their Push to Talk contact list. Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact.

Your Push to Talk service cannot be used for any applications that tether your phone to computers or other devices for any purpose. Push to Talk-capable phone and feature required. Push to Talk subscribers cannot use Push to Talk or other data products and services (i.e. Picture Messaging, Mobile Web, Get It Now, BroadbandAccess Connect, etc) while roaming on other carriers' networks at this time.

Government Secure Service Calling Plans “Asynchronous Data” for secure calling is a required feature. It provides circuit-switched voice and data coverage over the Verizon Wireless’s CDMA Network. This feature is available on QSec®-800 and QSec®-2700 phones. $5.00 monthly access fee QSec®-800 Available Area: Service is available in CDMA 800 MHz Digital Service Areas only. Security Features are only available in Verizon Wireless' CDMA 800 MHz Digital Service Area. Nationwide activation with local phone numbers.

QSec®-2700 Available Area: Service is available in CDMA 800 MHz and 1900 MHz Digital Service Areas only.

Security Features are only available in Verizon Wireless' CDMA 800 MHz and 1900 MHz NationalAccess Service Area. Nationwide activation with local phone numbers. Note: Use of the service is subject to the terms and conditions of the Contract. Verizon Wireless may make changes to the Contract and or the Calling Plan, including, without limitation, changes to content, rates, business practices and policies at any time in accordance with the terms and conditions in the Contract. NSA approved and Verizon Wireless certified Type I secure wireless device required. Activation of government secure devices is available only to authorized users.

SIP server provisioning may be required. Networks not available in all areas. Coverage, service and offers not available in all areas. The internet features such as “Get it Now”and “Mobile Web” are NOT supported. Government Secure Service Terms and Conditions: Activation of Government Secure Service for QSec®-800 and QSec®-2700 devices is available only with the activation of the “Asynchronous Data” feature. Networks not available in all areas. Rates based on use of phone as programmed with Verizon Wireless' current Preferred Roaming List (PRL). The International Dialing feature and procedures apply for calls to Puerto Rico and the U.S.

Virgin Islands. Rates do not apply to credit card or operator assistance calls. Airtime rates and other charges may apply to features. Monthly allowance minutes do not apply while roaming outside of the home airtime area. Automatic roaming may not be available in all areas and rates may vary for calls placed while roaming. Verizon Wireless long distance required. Long distance and roaming rates for international calls, where available, may vary. Calls placed while traveling outside the Verizon Wireless network may take longer to be billed. Airtime rounded up to next full minute, so actual allowance may vary.

Airtime allowance minutes are not transferable. Unused airtime minutes are lost. Airtime is charged to toll-free numbers. Calls to "911" and certain other emergency services are toll and airtime free. Charges for calls that connect begin when you press the "SEND" or “CONNECT” button, or upon connection to system. On incoming calls, charges may begin prior to the phone ringing and before you press “SEND” to receive the call. Charges end when the call or data session disconnect from system, which may be a few seconds after you press “END” or “DISCONNECT” button. When you place calls that ring for 60 seconds or more, you may be billed at normal airtime rates even when such calls are busy or unanswered.

Calls to certain fax/data modems incur charges, though it may sound as if call was unanswered.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 27 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Nationwide GlobalEmail for Government Calling Plans Nationwide GlobalEmail for Government Calling Plans are eligible for monthly access fee discounts, when available and include:Unlimited National IN Calling Minutes (Mobile to Mobile)  Unlimited Data Allowance for email  Unlimited Night & Weekend Minutes  No Domestic Roaming or Long Distance Charges apply Monthly Anytime Voice Minutes GlobalEmail Plan Voice and email GlobalEmail & Messaging Plan Voice, email and, messaging  Unlimited Text, Picture and Video Messaging *Per-Minute Rate Monthly Access Fee 450 $99.99 $119.99 $0.25 Net Standard Monthly Access Fee (19% Access Discount) $80.99 $97.19 900 $119.99 $139.99 Net Standard Monthly Access Fee (19% Access Discount) $97.19 $113.39 1350 $129.99 $149.99 Net Standard Monthly Access Fee (19% Access Discount) $105.29 $121.49 2000 $149.99 $169.99 Net Standard Monthly Access Fee (19% Access Discount) $121.49 $137.69 4000 $189.99 $209.99 Net Standard Monthly Access Fee (19% Access Discount) $153.89 $170.09 Share Option $5 additional monthly access per line International Calling GlobalPhone rates apply for calls made while traveling internationally.

See the Calling Plan and Feature details section. International long distance calling rates from the United States vary by destination. Note: Current coverage details can be found at www.verizonwireless.com. The Unlimited Data allowance applies in the United States, Canada, Mexico, and the rest of the world where coverage is available. Discounts on Nationwide GlobalEmail for Business cannot exceed 22%. See attached Calling Plan and Feature Details for important information about calling plans, features and options. All plan or feature prices for Good Mobile Messaging service Corporate Subscribers will be increased by $5 over the corresponding prices show in the tables above.

*Per Minute Rate is not subject to monthly access fee discounts.

As a Stand-Alone Calling Plan Pay-Per-Use Plan Monthly Access Fee $129.99 N/A Net Standard Monthly Access Fee (19% Access Discount) $105.29 Monthly Data Allowance and Overage United States Internet Browsing and Internet Access Must subscribe to a domestic NationalAccess or BroadbandAccess Plan. Canada 0 MB - $0.002 per KB or $2.05 per MB Mexico and Select Destinations 100 MB - $0.005/KB or $5.12/MB after allowance 0 MB - $0.005 per KB or $5.12 per MB Rest of the World 0 MB - $0.02/KB or $20.48/MB 0 MB - $0.02/KB or $20.48 per MB Note: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options.

GlobalAccess Data Plan Global PC Card The GlobalAccess Plan is eligible for monthly access fee discounts and promotions (when available) and includes:

September 29, 2014 PS63766 Group 77017 Award 20268 Page 28 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan As a feature added to an eligible Calling Plan† As a Stand-Alone Calling Plan Pay as you Go Monthly Access Fee $64.99 $69.99 N/A Net Standard Monthly Access Fee (19% Access Discount) $52.64 $56.69 N/A Monthly Data Allowance United States Unlimited for e-mail N/A Canada $0.002 per KB or $2.05 per MB Mexico $0.005 per KB or $5.12 per MB Rest of the World $0.02 per KB or $20.48 per MB Voice Usage Domestic Voice†† Per the voice calling plan 25¢ per minute for calls within Nationwide Rate and Coverage Area Per the voice calling plan International Voice Global Phone, and CDMA roaming rates for calls made while traveling internationally Note: Current coverage details can be found at www.verizonwireless.com.

See attached Calling Plan and Feature Details for important information about calling plans, features and options. †Optional Features may be added onto an eligible calling plan with a monthly access fee of $34.99 or higher. ††Per Minute Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States. For optional features, the underlying calling plan determines the rates for voice airtime, and domestic long distance. Data access is always available on smartphone devices. PDA/Smartphone Subscribers who do not select an Email plan or Pay as you Go feature must select the data block feature.

A data plan or feature is always required to use a BlackBerry device.

Calling Plan Optional Features Unlimited Mobile to Mobile Messaging (Text, Picture, & Video Messaging) Optional Feature Access Fee Additional Messages Overage Rate $10.00 500 $0.10 Per message/ per address $20.00 5000 Push to Talk $5.00/ Monthly Access Fee* Text, Picture, & Video Messaging Optional Feature Access Fee Included Messages Overage Rate $5.00 250 $0.10 per message/ per address *For applicable calling plans, the Push to Talk Feature may be available when combined with a calling plan with a monthly access fee of $34.99 or higher. GlobalEmail Data Plan and Feature Global smartphones or Global BlackBerry Includes Wireless Sync or BlackBerry Solution compatible with Microsoft Outlook, Lotus Notes, POP3, and IMAP email accounts.

Corporate and Personal Email Plans and features are eligible for monthly access fee discounts and promotions (when available) and include

September 29, 2014 PS63766 Group 77017 Award 20268 Page 29 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Monthly Access Fee Discount on Eligible M2M Data Calling Plans Monthly Access Fee Discount 15% Verizon Wireless’ M2MData Calling Plans Custom Mobile Broadband Machine-to-Machine Megabyte SharePlans Custom Mobile Broadband Machine-to-Machine Megabyte SharePlans are NOT eligible for the Machine-to-Machine Monthly Access Fee Discounts except as otherwise noted.

Monthly Access Fee Mobile Broadband/ NationalAccess Allowance Share Option Monthly Access Fee Overage Rate per MB Rate Per Minute Off-Net Rate Per Minute [(Peak/Off Peak) Off-Net LD Included] NationalAccess Roaming per KB (Canada) $5.00 1 MB Included $3.00 $0.25 $0.69 domestic roaming) $0.002 $7.00 5 MB Included $10.00 25 MB Included $15.00 50 MB Included $25.00* 1GB $10.00 $50.00** 5 GB $10.00 Note: Current NationalAccess and Mobile Broadband coverage details can be found at www.verizonwireless.com. Verizon Wireless Calling Plan and Features Details apply. *This Custom Mobile Broadband Machine-to-Machine Megabyte SharePlan is discountable only for M2M Units that select the $10.00 per month share option.

**This plan is discountable with or without the $10 per month share option. Sharing: Sharing (if selected) is available for M2M Units on the following plan groups only: the $5.00/1MB, $7.00/5MB, $10.00/25MB and $15.00/50MB plans all share with each other; the $25.00/1GB and $50.00/5GB plans only share with each other. Each sharing M2M Unit’s unused KBs will pass to other sharing M2M Units that have exceeded their MB allowance during the same monthly billing period. Customer must maintain a minimum of ten (10) M2M Units choosing a Mobile Broadband M2M Megabyte SharePlan at all times to qualify, otherwise Verizon Wireless reserves the right to cease offering these plans and may migrate existing M2M Units to the Mobile Broadband M2M Megabyte Plans (without sharing).

Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable M2M Unit to the total KBs needed by all sharing M2M Units. Some sharing accounts require set up that may take thirty (30) to sixty (60) days.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 30 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Wireless Office: Government Subscribers Wireless Office features are NOT eligible for discounts Advanced Calling Features Monthly Access Fee $4.99 Included Features Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing.

On-Campus Pricing Monthly Access Fee $14.99 $24.99 Number of On-Campus Minutes 500 1,000 Included Features Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing Private Numbering Plan (PNP) Monthly Access Fee $9.99 $19.99 $29.99 Number of PNP Minutes 500 1,000 1,800 Included Features Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing Important customer information for Wireless Office: Wireless Office features are available to customers with a minimum of 50 total Verizon Wireless subscribers (International Call Routing requires 5,000 subscribers).

Wireless Office features may only be added to customer’s corporate liable subscribers on Voice calling plans with a monthly access fee of $34.99 or higher. A $150 one-time setup fee per account is required for PNP and On-Campus features (International Call Routing is subject to a $1,500 setup fee). Account setup requires the coordination of customer information by a Verizon Wireless Customer Solutions Engineer. Account setup will be completed within 30 days of Verizon Wireless receipt of such information from customer. On-Campus and Private Numbering Plan features can not both be added to the same subscriber line.

Wireless Office features may limit the availability of roaming service in certain international locations and subscribers using global-capable phones, global PDAs, or global BlackBerry devices should remove such features prior to international travel. This product is subject to the terms and conditions of the New York State Contract #PS63766, dated February 26, 2008, as amended (collectively, “Contract”).

Advanced Calling Features: Advanced Calling Features are available in the Verizon Wireless National Enhanced Services Rate and Coverage Area; however, some features may not be available in some markets, in some cases necessitating the caller to redial a number to connect the call. Features may vary based on whether the subscriber is making or receiving a call. The abbreviated-dial advanced calling feature cannot be used for international numbers. Short Code feature is available for customer’s company landline/PBX numbers; mobile or residential phone numbers may not be added to Short Code lists.

Customer maintenance of Advanced Calling Features requires Internet access. Only no call lists available for incoming call conditioning. On-Campus Pricing: On-Campus Pricing is available to customer’s participating corporate subscribers making or receiving calls when a participating subscriber is within a pre-defined geographic area (“Campus”). Customer’s Campus area will be defined by the coverage provided by designated Verizon Wireless cell sites. If necessary, Verizon Wireless shall perform an “RF” survey of the Customer facilities to determine signal strength, and identify Verizon Wireless cell sites providing coverage to the Campus.

Verizon Wireless reserves the right to make a determination that Customer’s facilities are not qualified to support On-Campus Pricing due to “RF” issues in the building(s) or proximity to Verizon Wireless cell sites. On-Campus minutes will apply to calls made or received by participating Subscribers when they are physically in the Campus area at the time the call is initiated and will continue to apply until the call is terminated even if the Subscriber leaves the Campus area. On-Campus minutes will not apply to calls that originate outside the Campus area even if the participating subscriber making or receiving the call thereafter enters the Campus area.

Verizon Wireless anticipates the cell sites defining the Campus will provide comprehensive coverage of the Campus area. However, due to the limitations of Wireless Service, Subscriber calls may occasionally connect to a cell site that is outside the Campus area even when the Subscriber is physically within the Campus area, and such calls will be billed in accordance with the Subscriber’s underlying calling plan. Verizon Wireless will not provide credits for calls connecting to a cell site other than those designating the Campus area even if the caller is in the Campus area. If more than one allowance of minutes could apply to a particular call made or received by a participating subscriber in the Campus area then, if applicable, IN Calling or Night & Weekend Minutes will apply before On-Campus minutes.

Private Numbering Plan (PNP) Feature: The PNP feature provides customer’s participating Corporate Subscribers with an allowance of minutes applicable to calls made to Customer’s designated direct inward dialed (DID) business/office numbers. In order to implement PNP, Customer must provide Verizon Wireless with its DID information. PNP minutes apply to calls made from Corporate Subscribers with the PNP feature to numbers on Customer’s DID list. (PNP minutes will not apply to calls received from DID numbers). If Customer sets up the abbreviated dialing advanced calling feature to any of their PNP numbers, then calls made to these numbers will be billed per the Subscriber’s calling plan and will not decrement from the PNP allotment of minutes.

Subscribers must be within the Verizon Wireless National Enhanced Services Rate and Coverage Area for PNP minutes to apply.

Wireless Office with International Call Routing: The Wireless Office with International Call Routing (WO-ICR) feature allows Customer to route certain international long distance calls, placed by its participating Corporate Subscribers, to its Gateway PBX for call termination to the international location. Customers must maintain a minimum of 5000 Corporate Subscribers and 1000 of the Corporate Subscribers enrolled on the WO-ICR platform otherwise Verizon Wireless reserves the right to remove WO-ICR features from any remaining lines. WO-ICR is subject to a one-time set-up fee of $1,500. Customer must procure a Primary Rate Interface (PRI) interconnection as described below.

Account setup requires the coordination of customer information by a Verizon Wireless Customer Solutions Engineer (“CSE”) to complete a WO-ICR High Level Design (“HLD”) Document. In order to be routed as WO-ICR calls, International long distance calls must be placed a) by customer’s participating Corporate Subscribers with the WO-ICR feature added to an eligible calling plan with a monthly access fee of $34.99 b) to countries for which Customer can support the international call completion c) in either NANP format (011+international number) or as an iPNP short code (described below) d) while subscriber is in the Enhanced Services Rate and Coverage Area, otherwise the call will be billed as a normal cellular call according to the subscriber’s calling plan, and features, and billed at the appropriate Verizon Wireless international Long Distance Rate.

International Private Numbering Plan: International Private Dialing Plan (“iPNP”) allows Customer to establish short code dialing for international telephone numbers that will simulate Customer’s PBX Short Code Dialing. Mobile numbers cannot be provisioned as short codes. Verizon Wireless requires a digit string formatted according to the N. American Dialing Plan be out pulsed over the PRI to be able to support resilience and overflow– digits can be appended or deleted if required. iPNP data can be updated every 30 days.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 31 of 43

September 29, 2014 PS63766 Group 77017 Award 20268 Page 32 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. 1. ENTERPRISE MESSAGING: In order to protect our network and safeguard subscriber privacy from unsolicited (spam) or objectionable text messaging, Verizon Wireless employs protective measures, including aggregate message volume limits, content filtering and speed of service limitations on publicly accessible Internet messaging gateways.

Verizon Wireless Enterprise Messaging service allows enterprise accounts to send aggregate text messages to other Verizon Wireless subscribers while reducing potential delays related to these protective measures.

2. REQUIREMENTS AND RESTRICTIONS: Customer must have at least one hundred (100) active Corporate Subscribers. Enterprise Messaging is available for a monthly access fee for which Verizon Wireless will provision a Pilot Mobile Phone (described below) and provide access to the Enterprise Messaging Access Gateway (EMAG) online portal to set-up and manage the service. Enterprise Messaging can only be used to send messages to Verizon Wireless subscribers and Customer agrees that it will send messages only to subscribers that have opted in to receive its messages by: a) establishing an opt-in process that effectively captures each subscriber’s consent to receive Customer’s messages, informs subscribers of the nature and scope of Customer’s messaging campaigns and any financial obligations (“Standard Messaging Charges Apply”) associated with the messaging; b) maintaining opt-in records for a minimum of 6 months from the date of a subscriber’s opt-in consent; and c) immediately complying with subscriber opt-out requests such as STOP, END, CANCEL, UNSUBSCRIBE or QUIT in compliance with Mobile Marketing Association (MMA) guidelines (www.mmaglobal.com).

Customer can use compatible, properly configured SNPP, WCTP, XML and SMTP messaging protocols, for which it is solely responsible for maintaining facilities to monitor its messaging operations, or the EMAG portal, to send up to fifteen text messages per second to subscribers. Provision of the EMAG service does not obligate Verizon Wireless to support variations of these protocols, whether those variations are optional within the published protocols or authorized or unauthorized variations to the published protocols. Customer agrees that: a) its messaging will comply with applicable industry guidelines (e.g.

MMA’s Best Practices and CTIA’s Wireless Content Guidelines) and Verizon Wireless content (www.verizon.com/contentpolicy) standards as they may update from time to time; b) it will not send messages containing executable files or links to other content or premium or similar messages that require a subscription or surcharge; c) it will not install, deploy, or use any hardware, firmware, software or other technology or technique to circumvent Verizon Wireless’ messaging network operations protections except as granted under the Contract; and d) it will not send any objectionable material via Enterprise Messaging or advertise, promote, distribute or use objectionable material in connection with Enterprise Messaging (for purposes of the Contract, objectionable material includes, but is not limited to material that: (i) is prohibited by any applicable law, rule or regulation, (ii) contains anything that is obscene or indecent or anything with strong sexual, explicit or erotic themes or that links to such content, (iii) contains hate speech; (iv) contains excessive violence; (v) contains extreme profanity; (vi) contains misleading or fraudulent claims, or (vii) promotes or glamorizes alcohol abuse, illegal drug use or use of tobacco products).

Consistent with prevailing standards in other content distribution mediums, content in this category that does not satisfy the above may be distributed if included in the context of artistic, educational, medical, news, scientific or sports material. Customer agrees that its use of Enterprise Messaging will comply with any applicable local, state, national and international laws and regulations.

3. LIMITATIONS: Wireless phones use radio transmissions which by their nature do not permit the delivery of text messages when the wireless phone is not in range of one of our transmission sites or a transmission site of another company that has agreed to carry our customer’s calls, or if there is insufficient network capacity available to handle the message at that moment. Even within a coverage area, there are many factors that might interfere with the delivery of text messages, including the subscriber's equipment, terrain, proximity to buildings, foliage, and weather. Verizon Wireless also does not own or control all of the various facilities and communications lines between Customer’s site and Verizon Wireless Enterprise Messaging access point.

Due to these natural and technological limitations and the limitation in the number of messages that can be sent (up to fifteen per second), ENTERPRISE MESSAGING SHOULD NOT BE USED AS THE SOLE MEANS TO SEND MESSAGES THAT CONTAIN INFORMATION THAT IS ESSENTIAL TO THE PROTECTION OF LIFE OR PROPERTY, OR IS MISSION ESSENTIAL OR CRITICAL IN OTHER WAYS.

4. CUSTOMER’S ENTERPRISE MESSAGING CONTACT: Customer agrees to provide contact information including a phone number and email address to Verizon Wireless of an Enterprise Messaging contact or contacts, who shall be available during business hours and any other time period that Customer utilizes Enterprise Messaging for the purpose of assisting to resolve service matters and trouble shooting. Customer must provide written notice of changes to contact information fourteen days prior. 5. PILOT MOBILE PHONE: Verizon Wireless shall provide Customer with one pilot mobile phone at no charge to manage password setup and resets.

Customer should safeguard the pilot mobile phone in case password resets are needed as Verizon Wireless must rely on regular mail delivery of password resets if the phone is not available (password resets cannot be given over the phone or sent via email). This pilot mobile phone will not be capable of making any voice calls. Customer shall promptly notify Verizon Wireless if the phone is lost, damaged or stolen and Verizon Wireless reserves the right to charge Customer for replacement phones. 6. IP ADDRESSES: Enterprise Messaging will be available for up to fifteen public static IP addresses for each messaging protocol the Customer uses.

Customer’s Authorized Enterprise Messaging Contact, shall provide the IP addresses and updates to the addresses in writing on a form provided to Customer by Verizon Wireless. Dynamic IP addresses and IP address ranges are not permitted.

7. TERMINATION OF SERVICE: VERIZON WIRELESS CAN, WITH NOTICE, LIMIT, SUSPEND, OR CANCEL CUSTOMER’S ACCESS TO OR USE OF THE ENTERPRISE MESSAGING SERVICE OR EMAG IF CUSTOMER VIOLATES THE RESTRICTIONS OF THE CONTRACT OR FOR GOOD CAUSE which shall include, but is not limited to: (a) breaching these terms or the Contract; (b) spamming or other abusive messaging; (c) using Enterprise Messaging in a way that adversely affects our network, our customers, or other customers; (d) allowing anyone to tamper with messaging applications in a manner contrary to these terms; (e) any governmental body of competent jurisdiction suspends or terminates your service or institutes a requirement, ruling or regulation that conflicts with these terms; or (f) operational or other governmental reasons.

Enterprise Messaging Enterprise Messaging is NOT eligible for monthly access fee discounts. Messaging Allowance Enterprise Messaging Monthly Access (standard text messaging rates apply for Recipient) Per Message After Allowance 100,000 $200.00 $0.02 Unlimited $500.00 N/A

September 29, 2014 PS63766 Group 77017 Award 20268 Page 33 of 43 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Visual Voice Mail $2.99 monthly charge Calling Plan Optional Features

September 29, 2014 PS63766 Group 77017 Award 20268 Page 34 of 43 Verizon Wireless Terms and Conditions Verizon Wireless Calling Plan Optional Services. Additional fees may be required as per the individual calling plans Calling Plans and Associated Charges: Some calling plans or monthly access price points may not be available in all markets. Subscriber’s first partial and full month’s access will not be refunded after activation of the Wireless Service. Activation fees are waived for all Government Subscribers. Charges for calls will be based on the cell sites used, which may be outside the calling plan coverage area even when the Subscriber is physically within the coverage area.

Time of the call is based on the telephone switching office that carries the call, which may be different from the time of day shown on Subscriber’s phone. Rates do not apply to credit card or operator-assisted calls, which may be required in certain areas. Usage rounded up to the next full minute. Unused minutes and/or Megabytes are lost. On outgoing calls, charges start when Subscriber first presses SEND or the call connects to a network, and on incoming calls, when the call connects to a network (which may be before it rings). A call may end several seconds after Subscriber presses END or the call otherwise disconnects.

Calls made on the Verizon Wireless network, are only billed if they connect (which includes calls answered by machines). Billing for airtime and related charges may sometimes be delayed. Calls to "911" and certain other emergency services are toll-free and airtime-free, however, airtime may be charged when dialing toll-free numbers. All features may not be available in all Verizon Wireless markets.

Home Airtime and Roaming: Home airtime minutes apply when making or receiving calls from a calling plan’s home rate and coverage area. Coverage information is available at www.verizonwireless.com. Airtime is rounded up to the next full minute. Allowance minutes/Megabytes are not transferable except as may be available on calling plans with sharing. Subscribers must periodically dial *228 to update roaming information. Automatic roaming may not be available in all areas and rates may vary. Roaming charges may be delayed to a later bill. Long Distance: Unlimited domestic long distance is included when calling from the calling plan’s home rate and coverage area, unless otherwise specified in the calling plan.

Customer’s Cell Phone Number and Caller ID. Verizon Wireless will assign one Mobile Telephone Number (“MTN”) to each Subscriber line. Other than as required to port an MTN, Customer does not have any property right in the MTN and Verizon Wireless may change, reassign, or eliminate an MTN upon reasonable notice to Customer under certain circumstances, including fraud prevention, area code changes and regulatory or statutory law enforcement requirements. Verizon Wireless Calling Plan Included Features Call Waiting 1,6 Three Way Calling 1,6 Call Forwarding 6 No Answer/ Busy Transfer 6 Caller ID 2,6 Basic Voice Mail 3,6 411 Connectsm 4,6 (Directory Assistance) Basic TTXT Messaging 5 1Airtime charges apply to all calls simultaneously.

2When making a call, Subscriber’s MTN may be displayed to the receiving party with Caller ID capable Equipment. Caller ID service may not be available outside home airtime rate and coverage areas, and may not be compatible with certain enhanced features. Caller ID can be blocked for most calls by dialing *67 before each call, or by ordering per-line call blocking where available. Calls to some numbers, such as toll-free numbers, cannot be blocked.

3Airtime charges apply to message retrieval. 4411 Connect, directory assistance with automatic call completion is subject to a per call fee plus airtime charges. Directory assistance rates are subject to change. 5TXT Messaging offered at the prevailing rate, currently $0.02 per inbound and $0.10 per outbound message per address. TXT message charges are subject to change. 6Feature not included on NationalAccess and BroadbandAccess Unlimited or Megabyte (MB) calling plans at no charge, but are available at the prevailing Verizon Wireless rates.

Push to Talk: Push to Talk capable Equipment required.

Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers. Push to Talk Subscribers may initiate or participate on a call, simultaneously, with as many as 20 total participants (19 members per group plus the originator). Push to Talk groups must be established via the Push to Talk website prior to initiating a group call. Subscribers may establish as many as 50 group lists of up to 20 participants (19 members per group plus the originator). Existing Push to Talk Subscriber Equipment may require a software upgrade. Push to Talk is only available within the National Enhanced Services Rate and Coverage Area.

There will be a delay from the time a Push to Talk call is initiated until the Push to Talk call is first received by the called party. A Push to Talk call will automatically time out after twenty (20) seconds of inactivity. While on a Push to Talk call, incoming voice calls will go directly to voice mail. When on a voice call, a Push to Talk call cannot be received. Network registration information will be sent to the Equipment each time it is powered on in the National Enhanced Services Rate and Coverage Area, each time the Subscriber travels into the National Enhanced Services Rate and Coverage Area, and every 12 hours if the Subscriber stays within the National Enhanced Services Rate and Coverage Area.

While the updated network registration information is being sent to the Equipment, incoming voice calls will go directly to voice mail. Contact list cannot be modified from certain Equipment. Subscriber cannot prevent others who have the Subscriber’s MTN from entering the MTN into their Push to Talk contact list. Only one person can speak at a time during a Push to Talk call. Push to Talk services cannot be used for (i) access to the Internet, intranets or other data networks, except as the device’s native applications & capabilities permit, (ii) any applications that tether Equipment to laptops, personal computers or other devices for any purpose.

Please visit our website www.verizonwireless.com for additional Push to Talk information.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 35 of 43 Mobile to Mobile: Mobile to Mobile minutes apply when making calls directly to or receiving calls directly from another Verizon Wireless Subscriber while in the America’s Choice Home Rate and Coverage area. Mobile to Mobile does not apply to fixed wireless devices with usage substantially from a single cell site, for Push to Talk calls, if Call Forwarding or No Answer/Busy Transfer features are activated, or to data usage. Mobile to Mobile is not available to Subscribers whose current wireless exchanges restrict the delivery of Caller ID.

Mobile to Mobile minutes will be applied before home airtime minutes.* Night and Weekends: Applies to calls made in a calling plan’s home rate and coverage area only during the following hours: 9:01pm Friday through 5:59am Monday and 9:01pm to 5:59am Monday through Friday.* *NOTE: If both Night and Weekend and Mobile to Mobile minute allowances apply to a given call, Mobile to Mobile minutes will apply before Night and Weekend minutes. However, if either allowance is unlimited, the unlimited allowance will always apply first. TXT Messaging: TXT Messaging includes Short Message Service (SMS up to 160 characters) and Enhanced Messaging Service (EMS up to 1120 characters).

Enhanced TXT Messages sent to most SMS handsets will be delivered as multiple TXT messages of up to 160 characters each. Subscribers have the option to have text messages disabled entirely without affecting voicemail or other related services. TXT Messaging plans do not include Operator Assisted Messaging or International Messaging, which is available for 25¢ per message sent and 10¢ per message received; see www.vtext.com for details and countries. Verizon Wireless is not responsible for information sent using TXT Messaging or Enhanced TXT Messaging. Verizon Wireless cannot guarantee that messages will be received and is not responsible for messages that are lost or misdirected.

Messages not delivered after 5 days are automatically deleted. Airtime charges do not apply to the sending or receiving of text messages. When sending messages from Equipment, the sender’s MTN will always be sent to the destination, even if Caller ID is used to block voice calls. Mobile to Mobile Messaging: Cannot be combined with any other package that includes a TXT or PIX&FLIX allowance. Mobile to Mobile Messaging applies only to TXT/ PIX/ FLIX messages sent to and received from other Verizon Wireless Subscribers’ phones, while both wireless Subscribers are within the National Enhanced Services Rate and Coverage Area.

Additional messages apply to PIX Place, VTEXT/ TXT Alerts/ getAlerts, Instant Messaging (IM), Email, Premium Text Services, TXT/PIX/FLIX sent to non-Verizon Wireless customers, these messages will be decremented from the Subscriber’s Additional Message allowance, or billed as overage. Additional Messages may not be applied toward International TXT Messaging, which cost 25¢ per message sent and 10¢ per message received; see www.vtext.com for details and countries. Multi-Media Messaging (MMS): Multi-Media Messaging (MMS) includes Picture (PIX) and Video (FLIX) messaging and is only available within the National Enhanced Services Rate and Coverage Area.

In addition to MMS charges, MMS uses calling plan home airtime minutes or kilobytes. Canceling an MMS after pressing SEND may result in sent messages that contain only partial content. Subscriber will be charged for outgoing MMS, even if not received by the intended recipient, or even if only partial content is delivered. Subscriber will not be charged for incoming MMS unless received. MMS that cannot be delivered within 5 days will be deleted. MMS is not available for use with a Mobile Office Kit. Camera phones are prohibited in some places. Subscribers are solely responsible for complying with all applicable laws, rules, regulations and policies regarding camera phone use.

Mobile Web: Airtime charges apply when using Mobile Web. Mobile Web Alerts are sent as TXT Messages and are subject to TXT Messaging pricing, terms and conditions. International Long Distance: International Long Distance is available but may be subject to a 90-day payment history with Verizon Wireless. International long distance rates will vary and do not apply to calls to Canada, Puerto Rico, the U.S. Virgin Islands and some U.S. Protectorates, or to credit card or operator assisted calls. Verizon Wireless International Long Distance Value Plan: Requires subscription to a qualifying calling plan and international dialing capability (I- DIAL).

The ability to make international calls is not guaranteed and may be restricted without notice. Rates apply only on calls to Value Plan countries made from calling plan home airtime rate and coverage areas. If a calling plan includes calls to any Value Plan country, those calls will be billed per the terms of the calling plan except when roaming on another carrier’s network, in which case that carrier’s rates will apply. Current international calling rates may be found at www.verizonwireless.com.

International Roaming (Global Phone): Availability of calling features and TXT messaging varies by country and network. Existing Subscribers who purchase a Global Phone may have to set up a new voice mailbox and, if so, will lose access to previously stored messages upon activation of Global Phone. Voice mail messages will be time-stamped Eastern Time. Calls to voice mail will appear on the bill as calls to the Subscriber’s MTN. Actual availability of service in foreign countries may vary and is subject to change. Taxes and other regulatory surcharges may apply and may vary by country. While roaming on another carrier’s wireless network, dialing rates and country availability may vary due to the roaming carrier’s international dialing policies.

Billing for airtime used when roaming may be delayed up to two billing cycles. By using Equipment outside the United States, Subscriber is solely responsible for complying with all applicable foreign laws, rules and regulations (“Foreign Laws”), including Foreign Laws regarding use of wireless phones while driving and use of wireless camera phones. Verizon Wireless is not liable for any damages that result from Subscriber’s failure to comply with Foreign Laws.

Roaming in CDMA countries outside of the US: Roaming in CDMA countries is $0.69 per minute and only in “CDMA“mode where service is available. An update to Equipment software is required to roam in S. Korea. Roaming in GSM countries: CDMA/GSM Global Phone, activated in the United States with compatible Subscriber Identity Module (SIM) card required. Rates, terms and conditions apply only when roaming on participating GSM networks in published Global Phone countries. Service may be available in additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted.

Where TXT messaging is available, Customer will be charged $0.50 for each message sent and $0.05 for each message received. TXT messaging rates are subject to change. TXT messages cannot exceed 140 characters and may be sent only to MTNs of (i) Verizon Wireless customers, and (ii) customers of foreign wireless carriers that participate in international text messaging. Check www.vtext.com for the most current list of participating foreign carriers. TXT messages cannot be sent to e-mail addresses.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 36 of 43 VZAccess and VZEmail (Mobile Broadband & Data Services) VZAccess and VZEmail Calling Plans and Features: VZAccess includes NationalAccess (IXRTT) and BroadbandAccess (EVDO/4G) calling plans. VZEmail includes PDA/Smartphone and BlackBerry calling plans. VZEmail optional features may only be purchased in conjunction with eligible voice calling plan with a monthly access fee of $34.99 or higher. Monthly Megabyte allowances apply only to NationalAccess and BroadbandAccess data transmissions. Other data (Quick 2 NetSM or dial-up) transmissions as well as voice calls will be billed at the per minute overage rate according to the VZAccess calling plan.

For optional data features, “other data” will be billed as anytime minutes or at the per minute overage rate according to the underlying calling plan. When traveling outside the National Enhanced Services Rate and Coverage Area, Subscribers may be charged at the “other data” rate for data usage. NationalAccess data sessions require a NationalAccess capable PC Card, PDA, BlackBerry or handset with its compatible Mobile Office Kit, and must be placed within NationalAccess service area. BroadbandAccess data sessions require BroadbandAccess capable Equipment and must be placed within BroadbandAccess service area.

PDA/Smartphone and BlackBerry users that move from a VZEmail plan or feature, or a Voice and Data Choice Bundle to another calling plan will not be able to use their PDA/Smartphone or BlackBerry on the new calling plan and will need to purchase or provide compatible voice Equipment to switch to the new calling plan. For current NationalAccess and BroadbandAccess service areas, please visit www.verizonwireless.com. All data sessions automatically terminate after 24 hours of activity and on unlimited calling plans after 2 hours if inactivity. Data session is inactive when no data is being transferred.

Data session may seem inactive while data is actively being transferred to Equipment, or may seem active when it is actually cached and not transferring data. Subscriber MUST press or click END or DISCONNECT button to ensure that session disconnects and charges cease. Third-party applications may automatically reinitiate data sessions without the Subscriber pressing or clicking SEND or CONNECT button. Voice calls cannot be received when an e-mail or other data transmission is occurring. Voice calls are possible when NationalAccess data session is inactive; however, charges apply simultaneously to the data session and the voice call in accordance with the applicable calling plan.

Voice calls are not available with BroadbandAccess. Customer must maintain virus protection when accessing the service. Customer is responsible for all charges, including all data sent and received and “overhead” whether or not Subscriber or recipients actually receive the data. “Overhead” is all data that is in addition to user-transmitted data, such as control, operational and routing instructions, error-checking characters and retransmissions of user-data messages that are received in error. VZEmail calling plans and optional features not available with PC cards or wireless modems, including wireless Equipment tethered to a PC.

In order to use some VZEmail features and applications, Subscriber’s PC (or server where applicable) must be powered on, able to receive e-mail, and have Equipment manufacturer software (BlackBerry Desktop, Wireless Sync or GoodLink) installed. If Equipment is turned off or if the Subscriber travels outside the NationalAccess service area, e-mail messages will be automatically stored for up to 7 days and forwarded when the Subscriber returns to the NationalAccess service area. Receiving e-mail attachments and graphics may be limited based on the Equipment model or software. With some Equipment, e-mails received may display only the first 2 kilobytes of information with additional 2 kilobyte increments delivered at the Subscriber’s request.

Unlimited Data Plans and Features (such as NationalAccess, BroadbandAccess, Push to Talk, and certain VZEmail services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing; (ii) email; and (iii) intranet access (including access to corporate intranets, email, and individual productivity applications like customer relationship management, sales force, and field service automation). The Unlimited Data Plans and Features MAY NOT be used for any other purpose. Examples of prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games; (ii) server devices or host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machine–to–machine connections or peer–to–peer (P2P) file sharing; or (iii) as a substitute or backup for private lines or dedicated data connections.

This means, by way of example only, that checking email, surfing the Internet, downloading legally acquired songs, and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services and/or redirecting television signals for viewing on laptops is prohibited.

For individual use only and not for resale. We reserve the right to protect our network from harm, which may impact legitimate data flows. We reserve the right to limit throughput or amount of data transferred, and to deny or terminate service, without notice, to anyone we believe is using an Unlimited Data Plan or Feature in any manner prohibited above or whose usage adversely impacts our network or service levels. Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice.

We also reserve the right to terminate service upon notification to the customer. Verizon Wireless reserves the right to limit data throughput speeds in any given month that 5 GB of usage is exceed on a per line basis. Unlimited VZAccess and VZEmail: NationalAccess, BroadbandAccess, and GlobalAccess data sessions may be used for the following purposes: (i) Internet browsing, (ii) e-mail, and (iii) intranet access (including access to corporate intranets, e-mail and individual productivity applications like customer relationship management, sales force and field service automation). Unlimited VZAccess, VZEmail and Push to Talk services cannot be used (i) for uploading, downloading or streaming of movies, music or games, (ii) with server devices or with host computer applications, other than applications required for BlackBerry or Wireless Sync service, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over IP (VoIP), automated machine-to-machine connections, or peer-to-peer (P2P) file sharing, or (iii) as a substitute or backup for private lines or dedicated data connections.

Additionally, Unlimited VZEmail services cannot be used for, (i) access to the Internet, intranets or other data networks, except as the Equipment’s native applications and capabilities permit, or (ii) for any applications that tether Equipment to laptops or personal computers other than for use of the Wireless Sync or BlackBerry Solutions. Unlimited BroadbandAccess and NationalAccess data sessions automatically terminate after 2 hours of inactivity, unless Subscriber has Mobile IP (MIP) capable Equipment.

VZEmail Megabyte (MB) Data Plans: Megabyte allowance and charges for kilobytes over the monthly allowance apply to NationalAccess and BroadbandAccess data sessions and are rounded to next full kilobyte at end of each billing cycle. Only total of kilobytes transmitted above allowance each billing cycle may appear on bill. VZEmail Server Software (Wireless Sync Enterprise Server, GoodLink Server & BlackBerry Enterprise Server (BES)): Verizon Wireless is not the licensor of the Wireless Sync Enterprise Server, GoodLink Server or BES Server and makes no representations or warranties whatsoever, either express or implied, with respect to such servers and associated software.

The Wireless Sync Enterprise Server software is manufactured by Intellisync.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 37 of 43 The GoodLink Server is manufactured by, and sold separately by Good Technology. The BES software is manufactured by Research in Motion (“RIM”). Any license for such software must be obtained directly from the software manufacturer either upon purchase or installation of the software. Customer support for the Wireless Sync Enterprise Server, GoodLink, or BES software must be obtained from the software manufacturer. If Verizon Wireless in its sole discretion determines that a PDA or BlackBerry related inquiry from a Subscriber is related to the Wireless Sync Enterprise Server, GoodLink or BES software and not one concerning Equipment or desktop software, it may transfer the service request to appropriate representatives of the software manufacturer.

When you use Microsoft’s Exchange ActiveSync, Notify’s NotifyLink, or Intellisync’s Intellisync Mobile Suite, every time you receive an email or other update you may be charged for an incoming TXT Message. To avoid TXT Messaging charges, you can set up timed synchronization or manually initiate synchronization.

NationalAccess Roaming Feature: Not for use with Mobile Office Kits. Dynamic IP addresses will be assigned when roaming. Usage rounded up to next full kilobyte. For information on where NationalAccess Roaming is available, see www.verizonwireless.com. Share Option: Sharing is available only among Government Subscribers on applicable calling plans choosing the Share Option. America’s Choice for Government & Voice and Data Choice Bundles for Government Subscribers: (NOTE: Subscribers to America’s Choice for Government and Voice and Data Choice Bundles for Government can share voice minutes across these plans and price points subject to some billing system limitations.).

Sharing on these calling plans is for voice home airtime minutes only. Customer must maintain a minimum of five (5) Government Subscriber lines, all choosing a qualifying plan with Share Option. Sharing may only be available among Subscribers activating Wireless Service in the same Verizon Wireless market or group of markets (geographic regions may contain multiple Verizon Wireless markets). Sharing may require all Subscribers to be on the same billing account. Each sharing Subscriber’s unused anytime minutes will pass to other sharing Subscribers that have exceeded their anytime minutes during the same monthly billing period (Mobile to Mobile minutes and Night and Weekend minutes do not share).

Each sharing Subscriber’s Monthly Home Airtime Allowance Minutes apply first to that line. Unused Monthly Home Airtime Minutes are then shared with other sharing Subscribers that have exceeded their Monthly Home Airtime Allowance in order of highest usage. At the termination of the Agreement, Government Subscriber lines on America’s Choice for Government with Share Option may be migrated onto applicable retail consumer pricing or Government pricing. Calling plan changes may not take effect until the billing cycle following the change request. Based on the geographic location of Customer’s Government Subscribers, some Customers may have to have sharing Subscribers activated in more than one Verizon Wireless billing system.

Sharing among Subscribers in multiple Verizon Wireless billing systems requires online invoicing or reporting, and a minimum of five (5) Government Subscribers all choosing the Share Option. Unused minutes for cross billing system sharing will be distributed proportionally as a ratio of the minutes needed by each sharing Subscriber to the total minutes needed by all sharing Subscribers. Accounts that share across Verizon Wireless billing systems require set up that may take thirty (30) to sixty (60) days.

The terms and conditions below apply to Customer’s Machine to Machine (“M2M”) service. M2M refers to the transmission of data using the Wireless Service between wireless devices and computer servers or other machines, or between wireless devices, with limited or no manual intervention or supervision. All terms and conditions of the Contract apply to M2M service, which shall be deemed a “Wireless Service,” and M2M Lines (defined below), except as modified hereafter. Definitions for M2M Data Plans: Corporate Subscriber Unit (“Unit” or “M2M Unit”): A line of service whose account is set up in Customer’s name for which Customer bears payment responsibility that is activated on an M2M calling plan and is intended for machine-to-machine data transmissions only.

Contract terms and conditions applicable to Corporate Subscribers are applicable to Corporate Subscriber Units.

M2M Equipment: Equipment used by Customer in conjunction with Wireless Service primarily for M2M use. Contract terms and conditions applicable to Equipment are applicable to M2M Equipment. M2M Pricing: Verizon Wireless will convert existing qualifying M2M Units under the Contract within 90 days from the Effective Date, after receiving all necessary information; however, if Equipment modifications are required, conversion time may be extended. M2M Equipment Charges: Customer may use its own Equipment or purchase Equipment from a third party, provided it is approved for use by Verizon Wireless’ Network Team at the time of activation.

Customer will be responsible for any hardware and/or software modifications to ensure Equipment functions on and is compatible with the Verizon Wireless network, as verified by Verizon Wireless.

Online Ordering: M2M Calling Plans and Verizon Wireless Equipment, if applicable, are not generally available through online ordering. M2M Management Center: The Machine-to-Machine Management Center (“M2M Management Center”) provides Customer with the ability to remotely monitor and manage its M2M devices. If Customer desires to access and use the M2M Management Center, it must so request in writing, and Verizon Wireless shall provision the M2M Management Center on Customer’s account. Applicable rates and charges, if any, shall be set forth in this Addendum. The M2M Management Center may be provided by Verizon Wireless’ third party supplier nPhase.

The set-up time is estimated to take four to six weeks. The rights granted to Customer herein for access to and use of the M2M Management Center are specific to Customer and may not be transferred to another party without Verizon Wireless’ prior written consent. Verizon Wireless and nPhase retain full and exclusive ownership of all intellectual property rights associated with the M2M Management Center including any alterations, modifications, improvements and derivative works thereof. The limitation of liability, limitation of damages and disclaimer of warranties sections of the Agreement apply to nPhase and to services provided hereunder by nPhase.

Share Option Verizon Wireless Machine-to-Machine (M2M) Service

September 29, 2014 PS63766 Group 77017 Award 20268 Page 38 of 43 Data Session: A data session is inactive when no data is being transferred, and may seem inactive while data is actively being transferred to a device, or seem active when actually cached and not transferring data. Customer must maintain virus protection when accessing the service and is responsible for all data sent and received including “overhead” (data that is in addition to user-transmitted data, including control, operational and routing instructions, error-checking characters as well as retransmissions of user-data messages that are received in error) whether or not such data is actually received.

Verizon Wireless will not be liable for problems receiving Service that result from Customer’s device. Megabyte (MB) Data Plans: M2M data usage is rounded to next full kilobyte at end of each billing cycle. Any unused portion of the megabyte allowance is lost. Equipment will not indicate kilobyte usage.

NationalAccess Roaming Feature: Not for use with Mobile Office Kits. Dynamic IP addresses will be assigned when roaming. Usage rounded up to next full kilobyte. For information on where NationalAccess Roaming is available, see www.verizonwireless.com. Roaming in CDMA countries outside of the US: Roaming in CDMA countries is $0.69 per minute plus the servicing carrier's long distance charges, toll charges, surcharges and taxes, which are billed on a pass-through basis. Roaming rates in Canada and Mexico may vary. Roaming in CDMA countries is only available in “CDMA” mode where service is available.

An update to Equipment software is required to roam in S. Korea. Data Roaming: In the Canadian Broadband and Canadian Enhanced Services Rate and Coverage Areas, usage will be charged at a rate of $0.002/KB or $2.05/MB. In the Mexican Enhanced Services Rate and Coverage Area, usage will be charged at a rate of $0.005/KB or $5.12/MB. For more information on roaming in Canada and Mexico, visit verizonwireless.com/naroaming. In the Bermuda, China, Dominican Republic, Guam, India, Israel, Saipan and South Korea Enhanced Services Rate and Coverage Areas, usage will be billed at a rate of $0.02/KB or $20.48/MB.

I-Dial is needed to roam in many destinations. Only the Canadian Broadband Rate and Coverage Area supports EV-DO.

M2M Sharing is available only among Government Subscribers on applicable M2M Low Usage and High Usage calling plans. Customer may activate one (1) share group per profile (Low Usage and High Usage plans cannot share with each other); however, customer may have multiple bill accounts on the same profile. Sharing is available only among M2M Lines on the Mobile Broadband M2M Multi-Account Share Plans on the same profile, in the same usage group. Each sharing M2M Lines unused KBs will pass to other sharing M2M Lines that have exceeded their data allowance during the same monthly bill cycle. Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable M2M Line to the total KBs needed by all sharing M2M Lines on the same profile.

Customers subscribing to Mobile Broadband M2M Profile Share Plans will be billed on separate billing accounts and invoices from Subscribers to the Mobile Broadband M2M Account Share Plans. Note: 1A profile is defined as a Customer’s overarching account of record under which Customer may have multiple billing accounts M2M Sharing

September 29, 2014 PS63766 Group 77017 Award 20268 Page 39 of 43 Nationwide and National Mobile to Mobile Calling Coverage Map Important Map Information These maps are not a guarantee of coverage, contain areas with no service, and are general predictions of where rates, outdoor coverage including enhanced services apply, largely based on our internal data. The America’s Choice map includes networks operated by other carriers and some of the coverage depicted is based on their information and public sources and we cannot ensure its accuracy. Enhanced services and some features are not available throughout the America’s Choice home airtime rate and coverage area and may be limited to the National Enhanced Services rate and coverage area.

Wireless Service is subject to limitations, particularly near coverage boundaries and remote areas. Equipment, topography and environmental considerations also affect service, which may vary significantly within buildings. All- Digital devices will not operate or be able to make 911 calls when digital service is not available, even when in the America’s Choice home airtime rate and coverage area.

Roaming Indicator Information: Equipment roaming indicator identifies when rates apply and when features and services may be available. Roaming indicators vary by Equipment.  When the indicator is off or the banner displays “Verizon Wireless” home airtime rates and National IN Calling minutes apply.* When the digital indicator is also on, digital features and services are available.  When the indicator is flashing or the banner displays “Extended Network,” home airtime rates and National IN Calling minutes apply.* When the digital indicator is also ON, digital features and services are available.

 When the indicator is off or the banner displays “Extended Network”, Home airtime rates and National IN Calling minutes apply; but other features and services may not be available.

 When the indicator is solid or the banner displays “Roaming,” roaming rates apply. National IN Calling minutes do not apply and other features and services may not be available. *National IN Calling minutes may not apply in certain counties in Iowa, Kentucky, Ohio and West Virginia. IN Calling minutes may not apply in the certain counties in Missouri, Mississippi and Louisiana. ** In Puerto Rico, National IN Calling minutes will apply. National Enhanced Services Rate and Coverage Area

September 29, 2014 PS63766 Group 77017 Award 20268 Page 40 of 43 NYS Government Equipment Matrix Type Manufacturer Model SKU 10,000+ Basic LG Cosmos 3 LG-VN251S $79.99 Basic LG Exalt LG-VN360 $79.99 Basic LG Extravert 2 LG-VN280 $79.99 Basic LG Revere 3 LG-VN170 $0.99 Basic Samsung Convoy 3 SCHU680MAV $49.99 Basic Samsung Samsung Gusto 3 Dark Blue SMB311ZKA $0.00 Basic VZW Home Phone Connect F256VWQB $0.00 Data VZW 4G USB Modem UML290VW-G $0.00 Data VZW 4G USB Modem USB551L $0.00 Data VZW Ellipsis Jetpack MHS700L $0.00 Data VZW MHS291L (4G LTE Hotspot) MHS291LVW $49.99 Data VZW MiFi 5510L (4G LTE Hotspot) MIFI5510L $19.99 Data VZW 4G LTE USB Modem - UML295 UML295VWQ $0.00 Smartphone Blackberry 9930 (Bold) BB9930 $99.99 Smartphone Blackberry 9930 (Bold) without camera BB9930NC $149.99 Smartphone Blackberry Q10 BBSQN100-2 $49.99 Smartphone Blackberry Q10 in White BBSQN100-2W $49.99 Smartphone Blackberry Z10 BBSTL100-4 $0.00 Smartphone Blackberry Z10 in White BBSTL100-4W $0.00 Smartphone Blackberry Z30 BBSTA100-3 $199.99 Smartphone HTC All New One (M8) in Glacial Silver HTC6525LVWSIL $199.99 Smartphone HTC All New One (M8) in Metal Gray HTC6525LVW $199.99 Smartphone HTC One (M8) for Windows 4G LTE HTC6995LVW $199.99 Smartphone HTC All New HTC One (M8) Amber Gold 4G LTE HTC6525LVWGLD $199.99 Smartphone HTC One HTC6500LVW $99.99 Smartphone HTC Windows Phone 8X HTC6990LVWBK2 $49.99 Smartphone HTC Windows Phone 8X in Blue HTC6990LVW2 $49.99 Smartphone HTC One remix 4G LTE HTC6515LVW $99.99 Smartphone KYOCERA Hydro Elite KYOC6750 $99.99 Smartphone KYOCERA Brigadier 4G LTE KYOE6782 $99.99 Smartphone LG Enact LG-VS890 $19.99 Smartphone LG G2 LG-VS980 $99.99 Smartphone LG LG G3 4G LTE Black LG-VS985 $199.99 Smartphone LG LG G3 4G LTE Silk White LG-VS985W $199.99 Smartphone LG LG Lucid 3 LG-VS876 $0.00 Smartphone LG G Vista 4G LTE LG-VS880 $99.99 Smartphone Motorola DROID MAXX 16GB Black MOTXT1080M $199.99 Smartphone Motorola DROID MAXX 16GB Red MOTXT1080MR16 $99.99 Smartphone Motorola DROID MINI MOTXT1030 $29.99 Smartphone Motorola DROID MINI in Red MOTXT1030R $29.99 Smartphone Motorola DROID MINI in White MOTXT1030W $29.99 Smartphone Motorola DROID RAZR M in White MOTXT907W $0.99 Smartphone Motorola Moto X MOTXT1060 $49.99 Smartphone Motorola Moto X in White MOTXT1060W $49.99 Smartphone Nokia Lumia 928 in Black NOK928B $0.99 Smartphone Nokia Lumia 928 in White NOK928W $0.99 Smartphone Nokia Lumia Icon 929 in White NOK929B $149.99 Smartphone Nokia Lumia Icon 929 in White NOK929W $149.99 Smartphone Samsung ATIV SE 4G LTE SMW750VMSA $199.99

September 29, 2014 PS63766 Group 77017 Award 20268 Page 41 of 43 Smartphone Samsung Galaxy Note 3 in Jet Black SMN900VZKE $299.99 Smartphone Samsung Galaxy Note 3 in Snow White SMN900VZWE $299.99 Smartphone Samsung Galaxy S4 in Black Mist SCHI545PKVPS $99.99 Smartphone Samsung Galaxy S4 Mini SCHI435ZKV $99.99 Smartphone Samsung Galaxy S 5 4G LTE Charcoal Black 16GB SMG900VZKV $199.99 Smartphone Samsung Galaxy S 5 4G LTE Shimmery White 16GB SMG900VZWV $199.99 Tablet Google Google Nexus 7 Tablet NEXUS7CVZW $349.99 Tablet LG LG G Pad 8.3 16 GB LG-VK810 $99.99 Tablet Nokia Lumia 2520 in Black NOK2520B $499.99 Tablet Samsung Galaxy Note 10.1 2014 Edition SMP605VZKE $599.99 Tablet Samsung Galaxy Note Pro 12.2 SMP905VZKA $749.99 Tablet Samsung Galaxy Tab 4 (8.0) SMT337VYKA $379.99 Tablet Samsung Galaxy Tab 4 10.1 4G LTE 16GB SMT537VYKA $459.99 Tablet VZW Ellipsis Tab 7 LTE QMV7A $49.99 Tablet VZW Verizon Ellipsis 7 4G XLTE QMV7B $49.99 Tablet Sony Xperia Z2 SSGP561 $599.99 For specific product functionality and features, device and calling plan/feature compatibility, and for the latest equipment pricing, see your Verizon Wireless Government Account Manager or visit www.verizonwireless.com.

The above Equipment prices are effective as of 9/29/14 and are subject to change with approval by OGS. All PC Card, USB Modem, notebooks with Mobile Broadband Built-In, Smartphone or BlackBerry device purchases must be combined with an eligible data plan. Equipment purchased without service activation is not eligible for discounted pricing and will be charged full retail price. A wireless device must be in service for a minimum of 10 months to be eligible for an equipment upgrade at the discounted pricing. Government Subscribers may purchase at NYS Government Equipment Matrix pricing or the then current Government promotional pricing available from your account manager, whichever is less at the time of purchase.

Verizon Wireless reserves the right to disconnect cellular service if a number is disconnected from one wireless device and then reconnected on a new wireless device as a means to circumvent the 10-month upgrade policy. Government Subscriber Equipment Pricing listed in NYS Government Equipment Matrix is not available for activations or upgrades on Verizon Wireless Telemetry plans. Camera phone use or possession may be prohibited in some locations based on privacy, security, or other restrictions. All Equipment is subject to change and availability; Verizon Wireless reserves the right to add or discontinue models.

Government Subscribers are eligible to receive a 25% discount off the retail price of qualifying accessories.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 42 of 43 Taxes and Surcharges (Applicable rates are subject to entity type and location) Location: Albany, NY (Albany County) Rates as of August 1, 2014 Description Category Rate State Agency Exemptions Non-Profit Exemptions Administrative Charge ADMINISTRATIVE CHARGE INTERNET ACCESS $0.06 Administrative Charge ADMINISTRATIVE CHARGE TELECOMMUNICATIONS $0.88 Albany Scl Distr Tax-Telecom CITY DISTRICT TELECOM SALES TAX TELECOMMUNICATIONS 3% State Agencies - Exempt.

Can Claim Exemption Albany Cnty Sales Tax-Telecom CNTY TELECOM SALES TAX TELECOMMUNICATIONS 4% State Agencies - Exempt.

Can Claim Exemption Albany Cnty Sales Tax COUNTY SALES TAX GENERAL MERCHANDISE 4% State Agencies - Exempt. Can Claim Exemption Fed Universal Service Charge FED UNIVERSAL SERVICE CHARGE INTERSTATE TELECOMMUNICATIONS SERVICE 15.70% Fed Universal Service Charge FED UNIVERSAL SERVICE CHARGE TELECOMMUNICATIONS 3.91% Fed Universal Service Charge FED UNIVERSAL SERVICE CHARGE VOIP INTERSTATE/INTERNATIONAL LD TOLL 15.70% Fed Universal Service Charge FED UNIVERSAL SERVICE CHARGE VOIP RATE 10.19% Albany Cnty 911 Surchg LOCAL 911 SURCHARGE TELECOMMUNICATIONS WIRELESS SERVICE ONLY $0.30 Albany Cnty 911 Surchg LOCAL 911 SURCHARGE VOIP RATE $0.35 Regulatory Charge REGULATORY CHARGE INTERNET ACCESS $0.02 Regulatory Charge REGULATORY CHARGE TELECOMMUNICATIONS $0.18 Regulatory Charge REGULATORY CHARGE VOIP RATE $0.18 NY Public Safety Comm Surchg STATE 911 TAX TELECOMMUNICATIONS WIRELESS SERVICE ONLY $1.20 State Agencies - Exempt.

NY State Sales Tax STATE SALES TAX GENERAL MERCHANDISE 4% State Agencies - Exempt. Can Claim Exemption NY State Sales Tax-Telecom STATE TELECOM SALES TAX TELECOMMUNICATIONS 4% State Agencies - Exempt. Can Claim Exemption Gross Receipts Surchg VERIZON GROSS RECEIPTS SURCHG/STATE EXCISE SURCHG NY GROSS RECEIPTS SURCHG FOR NON METRO OR MTA 2.77990% NOTE: Results based on current tax/surcharge rates for a typical customer. Actual taxes/surcharges on a customer's bill could differ if rates have changed or if the customer's situation is not typical.

Customer must supply valid exemption documentation to claim any exemption shown.

September 29, 2014 PS63766 Group 77017 Award 20268 Page 43 of 43 Government Liability Authorization Form Verizon Wireless requires that an officer of your Agency approve the delegation or removal of an Authorized Contact on your account in writing using this form. An Authorized Contact is defined as an individual who is designated and granted authority to act on behalf of the Agency for any and all matters contemplated by the parties' Contract to include access to the account, ability to purchase equipment, add lines of service, cancel service, and make changes to the account that financially bind the Agency ("government billed lines").

Government billed lines of service are billed under the "Agency Name" and "Agency Federal Tax 10". At the request of the Authorized contact, monthly billing for government billed lines of service can be sent to the Agency address. By signing this form you have certified that you are on officer or owner of the Agency and have the authority to financially bind the Agency. Whether payment is made directly by the Agency or by an employee, you have agreed that your Agency will accept legal liability for payment. The following employee(s) are authorized to access the account, purchase equipment, (Print your Agency Name and Federal Tax ID) add lines of service, cancel service, make changes to the account and to sign a Verizon Wireless customer service order for government billed lines of cellular and paging service.

In addition I am establishing the following (Numeric Pass code I PIN _ on the account to help safeguard my account information. Signature _ (Authorized Signatory of Agency) Name/Title _ _ Phone _ Date _ _ Request for Authorization Contact List below the Agency employee(s) that you are requesting to be added or removed as Authorized contacts for ( Print your Agency Name) Add - Authorized Contacts Name Printed: Name Printed: Signature: Signature: Officer/Title: Officer/Title: Phone: Phone: Email: Email: Delete - Authorized Contacts Name Printed: Name Printed: Signature: Signature: Officer/Title: Officer/Title: Phone: Phone: Email: Email: Sales Rep: Location: Manager: Waiver for Account Pass Code.

To help safeguard your account information, Verizon Wireless has introduced a process encouraging all accounts to establish a numeric pass code on their account. We respectfully request that all account holders establish a pass code on their account. If you choose not to establish a pass code on your account, you must provide a signature below. Your signature indicates that you assume the risk that an unauthorized person may access your account records, purchase equipment, add lines of service, cancel service, and make changes to the account that financially bind your Agency. By waiving the right to pass code protection, you are releasing Verizon Wireless from financial liability and liability for breaches of account security and privacy.

Signature _ Date _ _ (Authorized Signatory of Agency)

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