Certified Configurations Guide - Veritas

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Certified Configurations Guide - Veritas
Certified Configurations
Guide
Copyrights and Trademarks
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                                                                                                                                      Copyrights and Trademarks 1
http://www.veritas.com

                         Copyrights and Trademarks 2
Contents
Chapter 1
Portal and Database Servers
Portal and Database Server Configurations . . . . . .        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 4
Portal Supported Operating Systems . . . . . . . . . .       .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 4
Portal Memory and Disk Space . . . . . . . . . . . . .       .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
   Recommended Portal Configurations . . . . . . . .         .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
   Oracle Memory Requirements . . . . . . . . . . . .        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
   . . . . . . . . . . . . . . . . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
   Oracle Database Requirements . . . . . . . . . . .        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
   . . . . . . . . . . . . . . . . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 6
Supported Browsers and Display Resolution . . . . . .        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 6
   Browser Performance . . . . . . . . . . . . . . . .       .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 6
   Compatibility Mode . . . . . . . . . . . . . . . . .      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 7
   Linux Portal Server: Exported and Emailed Reports         .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 7
Supported Third-Party and Open Source Products . . .         .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 7
   Portal: Supported Software . . . . . . . . . . . . .      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 8
Oracle Database Requirements . . . . . . . . . . . .         .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 9
 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    10

Chapter 2
Data Collector Server Configurations
Data Collector Supported Operating Systems . . . . . . . . . . . . . . . . .                                 .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .11
Data Collector Server Memory and CPU Guidelines . . . . . . . . . . . . . .                                  .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .11
   Customize the Linux File Handle Setting for Large Collections . . . . . . .                               .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    12
   Factors Impacting Data Collector Performance and Memory Requirements                                      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    12
Data Collector Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . .                             .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    12
Firewall Configuration: Default Ports . . . . . . . . . . . . . . . . . . . . . .                            .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    13
 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                           .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    16

Chapter 3
Capacity Manager Configurations
Supported Storage Arrays and Access Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
  IBM Arrays: Modify Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
  Creating a NetApp User with API Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

                                                                                                                                                                                                                                                             Contents 1
Creating a NetApp Cluster-Mode User with API Privileges . . . . . . . . . . . .                                        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   28
Capacity Manager Array/LUN Performance Data Collection . . . . . . . . . . . . .                                         .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   29
  Port Performance Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                                     .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   30
  EMC Isilon Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                                   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   30
  NetApp Cluster-Mode Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . .                                      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   30
  EMC Symmetrix Enhanced Performance Metrics . . . . . . . . . . . . . . . . .                                           .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   30
Host Resources Prerequisites and Configurations . . . . . . . . . . . . . . . . . .                                      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   31
  Host Access Privileges, Sudo Commands, Ports, and WMI Proxy Requirements                                               .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   31
  WMI Proxy Requirements for Windows Host Data Collection . . . . . . . . . . .                                          .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   32
  Host Resources Supported Configurations . . . . . . . . . . . . . . . . . . . .                                        .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   33
  Supported Host Bus Adapters (HBAs) . . . . . . . . . . . . . . . . . . . . . . .                                       .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   35

Chapter 4
Cloud Configurations
Supported Systems and Access Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 5
Virtualization Manager Configurations
Supported Versions . . . . . . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   41
Virtualization Manager Data Collector Requirements.      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   41
   VMware . . . . . . . . . . . . . . . . . . . . . .    .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   42
   Microsoft Hyper-V . . . . . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   42

Chapter 6
File Analytics Configurations
Data Collector Probes by Storage Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
  CIFS Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
  Host Inventory Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 7
Fabric Manager Configurations
Switch Vendors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
  Download Cisco Data Center Network Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 8
Backup Manager Configurations
Backup Solutions and Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Centralized NetBackup Data Collection Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
  Veritas NetBackup 8.1 Requirements for Centralized Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 9
Internal TCP Port Requirements
Internal Portal Server Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

2APTARE IT Analytics Certified Configurations Guide
Internal Data Collector Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

                                                                                                                                                                               Contents 3
1
                                                                                                                   Portal and Database Servers
                                                                                                            Chapter0

This section contains the following topics:
• Portal and Database Server Configurations
•

Portal and Database Server Configurations
For performance reasons, Data Collectors should not be installed on the same server as the Portal. If, for some reason, you require both to be on the same server, the
Portal and Data Collector software should not reside in the same directory on the server.

Portal Supported Operating Systems
The following 64-bit platforms are supported:
Operating System               Version
    CentOS                       6, 7
    Red Hat Enterprise Linux     6, 7
    SUSE Linux Enterprise        Upgrading to 10.3.XX: SUSE 11
                                 New Installation 10.3.XX: SUSE 12
    Windows                      Upgrading to 10.3.XX: Win 2012, Win 2012 R2 Server
                                 New Installation 10.3.XX: Win 2016

                                                     Copyright © 2020 Veritas Technologies LLC. All rights reserved.
Portal Memory and Disk Space
Recommended Portal Configurations
Use the following Portal configurations. Enterprise-specific requirements may warrant additional resources, as you fully deploy features and add APTARE IT
Analytics licensed products to the Portal.
 Medium Portal (Virtual Machine)                                                Medium Portal Criteria
    •   Windows 64-bit or Linux 64-bit                                            • Capacity < 10 PB and
    •   4 vCPU cores with 32 GiB of memory recommended                            • Backup < 10,000 clients
    •   maximum 2 physical CPU sockets (Oracle license limitation)
    •   minimum of 200 GiB of usable disk space (SAN or DAS, not NAS)
 Large Portal (Physical Server)                                                 Large Portal Criteria
    •   Linux 64-bit                                                              • Capacity > 20 PB or
    •   Minimum of 4 Cores (8 Logical CPUs), with 96 GiB of RAM                   • Backup > 20,000 clients
    •   Maximum 2 physical CPU sockets (Oracle license limitation)
    •   Minimum of 500 GiB of usable disk space (SAN or DAS, not NAS)

Note: For File Analytics data collection, contact your technical sales consultant for disk space recommendations.

Oracle Memory Requirements
Best Practice: Oracle memory size should be at least 25% of the Portal server’s total memory size, recommended in the above table, with a minimum of 12 GiB.

Oracle Database Requirements
The embedded Oracle Database license is a restricted license and may only be used or accessed in conjunction with APTARE IT Analytics software.
APTARE IT Analytics software is certified with the Oracle binaries embedded with the software product. Note that the use of the embedded binaries must comply
with Oracle Database Standard Edition 2 license requirements, which permits use only on servers (including any virtual server platform) that have a maximum
capacity of 2 physical CPU sockets (populated or not). If using a Cloud Provider, Oracle Database Standard Edition 2 may be licensed only on Authorized Cloud
Environment instances up to 8 virtual cores. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified
configuration and is not allowed by the license grant.
If explicitly licensed for the APTARE IT Analytics with Partitioning, the embedded Oracle binaries are Oracle Database Enterprise Edition with Partitioning. Note
that the use of the embedded binaries must comply with Oracle Database Enterprise Edition with Partitioning. Using non-embedded versions of Oracle (for
example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.

                                                                                                                                   Portal Memory and Disk Space 5
If explicitly licensed for APTARE IT Analytics for Shared Services, the APTARE IT Analytics embedded Oracle binaries are not provided or licensed with the
APTARE IT Analytics software and cannot be used with the APTARE IT Analytics for Shared Services. End Users are solely responsible for purchasing and
licensing the Oracle database binaries required for the operation of the APTARE IT Analytics for Shared Services software.
For APTARE IT Analytics Managed Services Editions, the APTARE embedded Oracle binaries are not provided or licensed with the APTARE IT Analytics
software and cannot be used with the Managed Services Editions of APTARE IT Analytics. Managed Services Partners are solely responsible for purchasing and
licensing the Oracle database binaries required for the operation of the APTARE IT Analytics Managed Services Editions software.

Supported Browsers and Display Resolution
Display Resolution: The minimum resolution for the Portal is 1280 x 768 px.
The Portal was certified on the following browsers. Please note that if you are using other versions of these browsers your user experience may vary:

Browser                                            Mac    Windows      Linux
  Microsoft Internet Explorer 10.0, 11                      x
  Mozilla Firefox 23.0.1+                           x       x            x
  Google Chrome 29.0.1547.66 m+                             x
  Apple Safari 6.0+                                 x
Supported Browsers

Browser Performance
Several factors can impact web browser performance and behavior, such as:
• client memory size and free memory
• number of objects to be displayed in the Inventory
• volume of data to be displayed
• browser vendor (such as Chrome, Firefox, or IE) and version
The Portal is designed to handle data in large-scale environments, however, your browser vendor/version may not be able to render all the objects. If your browser
cannot accommodate the volume, you can reduce the total number of items displayed in the Inventory, or try a different browser.
Use the Google Chrome browser for an optimal user experience. Based on browser performance testing using very large data sets, Firefox and IE are supported, but
the performance may be degraded.

                                                                                                                      Supported Browsers and Display Resolution 6
Compatibility Mode
For supported browsers, some windows may not display properly if you are running in compatibility mode rather than the preferred standard mode. Steps to change
from compatibility mode to standard mode can be found by searching the Help in your vendor-specific browser window.

Linux Portal Server: Exported and Emailed Reports
On a Linux Portal server, to ensure proper rendering of reports that are emailed or exported as HTML images or PDF files, a graphics manager such as X Virtual
Frame Buffer (XVFB) is required. Contact your IT organization to configure this capability, if you plan to export/email reports as HTML images or as PDF files.

Supported Third-Party and Open Source Products
When you install the Portal and Reporting Database software, you install a compilation of software, which includes open source and third-party software.
For a list of open source components and licenses, see the LICENSE, NOTICE, and license.txt files on the Portal server.

                                                                                                               Supported Third-Party and Open Source Products 7
Portal: Supported Software
Software Product                       LINUX                             Windows
Oracle 11g Standard Edition (SE/SE2)   Upgrading to 10.3.xx              Upgrading to 10.3.xx
                                       • 11.2.0.4.0                      • 11.2.0.4.0
                                       New Installation 10.3.xx          New Installation 10.3.xx
                                       • Not supported                   • Not supported
Oracle 12c Standard Edition 2          Upgrading to 10.3.xx              Upgrading to 10.3.xx
                                       • 12.1.0.2.0                      • 12.1.0.2.0
                                       New Installation 10.3.xx          New Installation 10.3.xx
                                       • 12.2.01                         • 12.2.01
Oracle Java 2 Standard Edition SDK     10.0.2 64-bit                     10.0.2 64-bit
VSphere Web Services SDK               5.5, 64-bit                       5.5, 64-bit
Apache HTTP Web Server                 Upgrading to 10.3.xx              Upgrading to 10.3.xx
                                       • Manual upgrade to 2.4.38 is     • Manual upgrade to 2.4.38 is
                                         supported.                        supported.
                                       New Installation 10.3.xx          New Installation 10.3.xx
                                       • 2.4.38. If you are using SSL,   • 2.4.38. Verify that the C++
                                         OpenSSL 1.1.0h is                 Redistributable for Visual
                                         required.*                        Studio 2015 is installed.*

                                                                                                         Supported Third-Party and Open Source Products 8
Software Product                                LINUX                             Windows
Apache Tomcat Java Servlet Engine               Upgrading to 10.3.xx              Upgrading to 10.3.xx
                                                • 8.5.38. For APTARE IT           • 8.5.38. For APTARE IT
                                                  Analytics to automatically        Analytics to automatically
                                                  upgrade your installation to      upgrade your installation to
                                                  8.5.38, you must be running       8.5.38, you must be running
                                                  Tomcat version 7.0.42. If         Tomcat version 7.0.42. If
                                                  you have an older version of      you have an older version of
                                                  Tomcat installed, contact         Tomcat installed, contact
                                                  Veritas Support for               Veritas Support for
                                                  assistance.                       assistance.
                                                New Installation 10.3.xx          New Installation 10.3.xx
                                                • 8.5.38*                         • 8.5.38*
OpenLDAP                                          2.4.37                            2.1.29

If other versions of the above components are already running on the designated APTARE IT Analytics system, or other components are utilizing resources (such as
specific ports) typically used by APTARE IT Analytics, the product usually can be reconfigured to work around these conflicts; however, this cannot be guaranteed.
*Refer to Support for updated binaries as they become available.

Oracle Database Requirements
The embedded Oracle Database license is a restricted license and may only be used or accessed in conjunction with APTARE IT Analytics software.
APTARE IT Analytics software is certified with the Oracle binaries embedded with the software product. Note that the use of the embedded binaries must comply
with Oracle Database Standard Edition 2 license requirements, which permits use only on servers (including any virtual server platform) that have a maximum
capacity of 2 physical CPU sockets (populated or not). If using a Cloud Provider, Oracle Database Standard Edition 2 may be licensed only on Authorized Cloud
Environment instances up to 8 virtual cores. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified
configuration and is not allowed by the license grant.
If explicitly licensed for the APTARE IT Analytics with Partitioning, the embedded Oracle binaries are Oracle Database Enterprise Edition with Partitioning. Note
that the use of the embedded binaries must comply with Oracle Database Enterprise Edition with Partitioning. Using non-embedded versions of Oracle (for
example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.
If explicitly licensed for APTARE IT Analytics for Shared Services, the APTARE IT Analytics embedded Oracle binaries are not provided or licensed with the
APTARE IT Analytics software and cannot be used with the APTARE IT Analytics for Shared Services. End Users are solely responsible for purchasing and
licensing the Oracle database binaries required for the operation of the APTARE IT Analytics for Shared Services software.

                                                                                                                                   Oracle Database Requirements 9
For APTARE IT Analytics Managed Services Editions, the APTARE embedded Oracle binaries are not provided or licensed with the APTARE IT Analytics
software and cannot be used with the Managed Services Editions of APTARE IT Analytics. Managed Services Partners are solely responsible for purchasing and
licensing the Oracle database binaries required for the operation of the APTARE IT Analytics Managed Services Editions software.

                                                                                                                                                     10
2
                                                                                                  Data Collector Server Configurations
                                                                                           Chapter0

This section contains the following topics:
• Data Collector Supported Operating Systems
• Data Collector Server Memory and CPU Guidelines
• Firewall Configuration: Default Ports

Data Collector Supported Operating Systems
Install the Data Collector on a virtual machine (VM). The following 64-bit platforms are supported:

Operating System               Version          New Install           Upgrade
  Windows Server                 2016             Yes                   Yes, requires .NET Framework 4
  (Recommended)                  2012 R2                                .NET Framework 4 is installed by default
                                 2012                                   with Windows Server 2012.

  CentOS                         6, 7            Yes                    Yes
  Red Hat Enterprise Linux       6, 7            Yes                    Yes
  Solaris                        11 (SPARC        Yes - For Veritas     Yes - For Veritas NetBackup collection
                                 only)            NetBackup             only.
                                                  collection only.
  SUSE Linux Enterprise          11,12            SUSE 12               SUSE 11

Data Collector Server Memory and CPU Guidelines
Use the following guidelines for Data Collector Servers.
• Installation on a VM is recommended
                                                     Copyright © 2020 Veritas Technologies LLC. All rights reserved.
• CPU: 2 - 4 CPUs
• Memory: 32 GiB minimum; If collecting from more than 40 backup servers, contact Support for recommendations.
• Disk Space: 200 GiB minimum; If collecting File Analytics data, an additional 300 GiB of disk space is recommended.

Customize the Linux File Handle Setting for Large Collections
In Linux, a portion of memory is designated for file handles, which is the mechanism used to determine the number of files that can be open at one time. The default
value is 1024. For large data collection policy environments, this number may need to be increased to 8192. A large environment is characterized as any collector
that is collecting from 20 or more subsystems, such as 20+ TSM instances or 20+ unique arrays.
To change the number of file handles, take the following steps.
1. On the Linux Data Collector server, edit /etc/security/limits.conf and at the end of the file, add these lines.
     root soft nofile 8192
     root hard nofile 8192
2. Log out and log back in as root to execute the following commands to validate all values have been set to 8192.
     ulimit –n
     ulimit –Hn
     ulimit –Sn
3. Restart the Data Collector.

Factors Impacting Data Collector Performance and Memory Requirements
Because every environment has a unique set of resources, configured and tuned specifically for that environment,
there is no one size fits all formula. Several factors can impact performance and memory requirements:
• Number of active Data Collector Policies
• Number of hosts and active probes per host
• Number and types of storage arrays
• Number of LUNs
• Polling frequency and number of devices polled
• Amount of data transmitted
• Performance of array device managers

Data Collector Prerequisites
This list includes the general Data Collector server prerequisites. Specific requirements are listed with each supported subsystem.

                                                                                                                                      Data Collector Prerequisites 12
• 64-bit OS. See the APTARE IT Analytics Certified Configurations Guide for supported operating systems.
• Support Java Runtime Environment (JRE) 10.0.2.
• For performance reasons, do not install Data Collectors on the same server as the APTARE IT Analytics Portal. However, if you must have both on the same
  server, verify that the Portal and Data Collector software do not reside in the same directory.
• Install only one Data Collector on a server (or OS instance).

Firewall Configuration: Default Ports
The following table describes the standard ports used by the Portal servers, the Data Collector servers, and any embedded third-party software products as part of a
standard “out-of-the-box” installation.

Component               Default Ports                      Description
  Apache Web             http 80
  Server                 https 443
  Linux Hosts            SSH 22, Telnet 23
  Managed                Oracle ASM 1521
  Applications           MS Exchange 389
                         MS SQL 1433
                         File Analytics CIFS 137, 139
  OpenLDAP               external LDAP 3268
                         LDAPS 638
                         LDAP 389
  Oracle                 1521                               Oracle TNS listener port
  Tomcat - Data          8011, 8017                         Apache connector port and shutdown port for Data
  Receiver                                                  Receiver instance of tomcat
  Tomcat - Portal        8009, 8015                         Apache connector port and shutdown port for Portal
                                                            instance of tomcat
  Windows Hosts          TCP/IP 1248
                         WMI 135
                         DCOM TCP/UDP > 1023
                         SMB TCP 445
Default Ports for Firewall Configurations

                                                                                                                           Firewall Configuration: Default Ports 13
Data Collector Vendors by Product       Default Ports and Notes
 Storage
 Dell Compellent                         1433
                                         SMI-S http (5988)
                                         SMI-S https (5989)
 Dell EMC Data Domain Storage            SSH 22
 Dell EMC Elastic Cloud Storage (ECS)    REST API 80/4443
 Dell EMC Isilon                         SSH 22
 Dell EMC Symmetrix                      SymCLI over Fibre Channel 2707
 Dell EMC Unity                          REST API version 4.3.0 on 443 or 8443
 Dell EMC VNX (Celerra)                  XML API 443, 2163, 6389, 6390, 6391, 6392
 Dell EMC VNX (CLARiiON)                 NaviCLI 443, 2163, 6389, 6390, 6391, 6392
 Dell EMC VPLEX                          https TCP 443
 Dell EMC XtremIO                        REST API https 443
 Hitachi Block Storage                   TCP 2001
 Hitachi Content Platform (HCP)          SNMP 161
                                         REST API https 9090
 Hitachi NAS (HNAS)                      SSC 206
 HP 3PAR                                 22 for CLI
 HP EVA                                  2372
 HPE Nimble Storage                      5392, REST API Reference Version 5.0.1.0
 Huawei OceanStor Enterprise Storage     8080
 IBM Enterprise                          TCP 1751, 1750, 1718
                                         DSCLI
 IBM SVC                                 SSPC w/CIMMOM 5988, 5989
 IBM XIV                                 XCLI TCP 7778
 INFINIDAT InfiniBox                     REST API TCP 80, 443

                                                                                     Firewall Configuration: Default Ports 14
Data Collector Vendors by Product   Default Ports and Notes
 Microsoft Windows Server               2012 R2, 2016
                                        WMI 135
                                        DCOM TCP/UDP > 1023
 NetApp E-Series                        SMCLI 2436
 NetApp ONTAP 7-Mode and Cluster-       ONTAP API
 Mode                                   80/443
 Pure Storage FlashArray                REST API https 443
 Data Protection
 Cohesity DataProtect                   REST API on Port 80 or 443
 Commvault Simpana                      1433, 135 (skipped files)
                                        445 (CIFS over TCP)
                                        DCOM >1023
 Dell EMC Avamar                        5555
                                        SSH 22
 Dell EMC Data Domain Backup            SSH 22
 Dell EMC NetWorker                 •     NSRADMIN TCP 7937-7940
                                    •     WMI Proxy range of ports
                                    •     SSH 22 (Linux)
 HP Data Protector                      5555 WMI ports SSH 22 (Linux)
 IBM Spectrum Protect (TSM)             1500
 Oracle Recovery Manager (RMAN)         1521
 Rubrik Cloud Data Management           REST API 443
 Veeam Backup & Replication             9392
 Veritas Backup Exec                    1433
 Veritas NetBackup                      1556, 13724
                                        WMI ports
                                        SSH 22 (Linux)
 Network & Fabrics

                                                                        Firewall Configuration: Default Ports 15
Data Collector Vendors by Product   Default Ports and Notes
 Brocade Switch                      SMI-S 5988/5989
 Cisco Switch                        SMI-S 5988/5989
 Virtualization
 IBM VIO                             SSH 22, Telnet 23
 Microsoft Hyper-V                   WMI 135
                                     DCOM TCP/UDP > 1023
 VMware ESXi,vCenter,vSphere         vSphere VI SDK
                                     https TCP 443
 Replication
 NetApp ONTAP 7-Mode                 ONTAP API
                                     80/443
 Cloud
 Amazon Web Services                 https 443
 Microsoft Azure                     https 443
 OpenStack Ceilometer                8774, 8777
                                     Keystone Admin 3537
                                     Keystone Public 5000
 OpenStack Swift                     Keystone Admin 35357
                                     Keystone Public 5000
                                     SSH 22

                                                              16
17
18
3
                                                                                                        Capacity Manager Configurations
                                                                                                 Chapter0

This section contains the following topics:
• Supported Storage Arrays and Access Requirements
• Host Resources Prerequisites and Configurations
    • WMI Proxy Requirements for Windows Host Data Collection
    • Host Resources Supported Configurations
    • Supported Host Bus Adapters (HBAs)

Supported Storage Arrays and Access Requirements
This section contains the following topics:
• IBM Arrays: Modify Profile
• Creating a NetApp User with API Privileges
• Creating a NetApp Cluster-Mode User with API Privileges
• Storage Viewer for Capacity Array/LUN Performance Data Collection
• Port Performance Metrics
• EMC Isilon Metrics
• NetApp Cluster-Mode Metrics
• EMC Symmetrix Enhanced Performance Metrics
Capacity Manager currently supports the storage management products and storage arrays listed below. In general, any storage array that the device manager or
command-line interface supports should work with Capacity Manager. For specific prerequisites and configuration requirements, see the specific Data Collector
information.
Capacity Chargebacks can be configured for block storage only; file-based storage is not supported for Array Capacity Chargeback.

                                                    Copyright © 2020 Veritas Technologies LLC. All rights reserved.
Data Collectors require the following privileges to access APIs and underlying details:
• On Linux, root privileges for SSH and Telnet
• On Windows, administrator privileges for WMI.

Vendor                   Arrays/NAS           Dev Mgr/API/CLI                            Access Requirements                 Ports            Notes
  Dell                     Compellent           v6.4, 6.5, 6.5.1                         • SMI-S Provider User ID.            5988 SMI-S       No installations required on
                                                Enterprise Manager,                      • Enterprise Manager IP address.     over http        the Data Collector server.
                                                v6.2.2.8 and v14.2.2.6 for SMI-S         • Enterprise Manager DB IP           5989 SMI-S
                                                provider and DB                            address.                           over https
                                                                                                                              1433 DB
  Dell EMC                 Unity                330/300F, 400/400F, 500/500F, 600/       • Read-only credentials              REST API
                                                600F, 350F, 450F, 550F and 650F            (username and password) are        version 4.3.0
                                                                                           required to connect to DELL        on Port 443
                                                                                           EMC Unity storage array using      or 8443
                                                                                           REST API.
  EMC                      Elastic Cloud        3.x                                      • User must belong to                REST API
                           Storage (ECS)                                                   Management Users with System       on Port 80
                                                                                           Monitor privilege                  or 4443
  EMC                      VNX (Block),         Naviseccli, Navicli, v7.30, 7.31, 7.32   • IP address/hostname                Defaults:       • NaviSecCLI must be
                           CLARiiON                                                      • Customize: :                    6389, 6390,       Collector server.
                                                                                                                              6391, 6392      • Enable statistics logging on
                                                                                         • View-only user ID & pwd for
                                                                                           CLARiiON NaviSuite                                   the VNX system to collect
                                                                                                                                                LUN performance data.
                                                                                                                                              • A low security level for
                                                                                                                                                certificates is required.
                                                                                                                                                Ensure this setting by using
                                                                                                                                                the following command:
                                                                                                                                               naviseccli security
                                                                                                                                               -certificate -
                                                                                                                                               setLevel low
  EMC                      VNX (File),          v7.0.40.1, 7.0.50.2, 7.0.52, 7.1.56      • XML API v2 access allowed          Defaults:        No installations required on
                           Celerra                                                         must be enabled for Client         443, 2163,       the Data Collector server.
                                                                                           Access.                            6389,6390,
                                                                                         • XML API server must be             6391,6392
                                                                                           running.
                                                                                         • Read-only user (Operator role).
Table 1   Storage Array Data Collection Prerequisites

                                                                                                                   Supported Storage Arrays and Access Requirements 20
Vendor                    Arrays/NAS           Dev Mgr/API/CLI                               Access Requirements                 Ports          Notes
  EMC                       Data Domain         5.0, 5.1, 5.2, 5.4, 5.5, 5.6, 5.7, 6.0,                                           Port 22
                                                6.1, 6.2                                                                          (SSH)

  EMC                       Isilon              Isilon OneFS 6.5, 7.0, 7.1, 7.1.1, 7.2,      • Access to a single, externally     22            • A sudo user, specific to this
                                                8.0                                            addressable node in the cluster                    data collection, can be used
                                                                                               via SSH.                                           for root-level access.
                                                                                             • Root access required (for
                                                                                               certain isi commands).
  EMC                       Symmetrix           Solutions Enabler (Symcli), v7.1.3,           No User ID & pwd required.          2707           Data Collector must be
                                                7.2, 7.3, 7.4, 7.5, 7.6.1, 7.6.2, 8.0, 8.1                                        5480           installed on the server that
                                                Unisphere 8.3                                                                                    manages the Symmetrix
                                                                                                                                                 arrays.
                                                                                                                                                 Symcli uses Fibre Channel
                                                                                                                                                 (FC) to communicate; Data
                                                                                                                                                 Collector must be installed
                                                                                                                                                 on a server connected via FC
                                                                                                                                                 to the Symmetrix array, by a
                                                                                                                                                 switch, if necessary.
                                                                                                                                                 Sample command: symcfg
                                                                                                                                                 list -v
                                                                                                                                                 Unisphere 8.3 is used for
                                                                                                                                                 Performance collection.
  EMC                       VPLEX               5.3, 5.4                                      User ID & pwd for the VPLEX         https TCP      The VPLEX storage system
                                                                                              storage system.                     443            should be reachable by the
                                                                                                                                                 Data Collector server.
  EMC                       XtremIO             Management Server 3.0.x, 4.0.x                Read-only user ID & pwd             80             REST API
                                                X2 (V6.0.x)
  Hitachi                   Hitachi Content     HCP Version 7.2.x.x, HCP Mib                  Read-only user ID & pwd (Local      SNMP:161       SNMP v2/v3
                            Platform (HCP)      Version 7.2                                   User/AD User). Refer to the         REST API:      REST API
                                                                                              HCP-specific data collector         https 9090
                                                                                              information for all permissions.
Table 1     Storage Array Data Collection Prerequisites

                                                                                                                        Supported Storage Arrays and Access Requirements 21
Vendor                    Arrays/NAS            Dev Mgr/API/CLI                              Access Requirements                 Ports           Notes
  Hitachi                   Virtual Storage      Hitachi Device Manager (HDvM),              • Name of Device Manager             ensure port     XML API calls over HTTP
                            Platform (VSP)       5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1,     server.                            2001 is open
                            Hitachi Universal    7.2, 7.3, 7.4, 7.6, 8.0, 8.4, 8.5           • Admin User ID & pwd of                             HP XP arrays are treated as
                            Storage Platform     Hitachi Dynamic Tiering (HDT)                 Device Manager.                                    Hitachi Block Storage
                            V                    starting with                               • For 7.1.1 thru 7.4, the User ID
                            Hitachi Unified      HDvM v7.1; Valid only if your                 configured to access HDvM
                            Storage (HUS)        HDvM is managing VSP arrays                   must have view permissions to
                            Model 100 Series     running HDT.                                  HRpM and HTSM.
                            (DF850)
                            TagmaStore AMS,
                            USP, WMS,
                            Network Storage
                            Controller
                            Lightning 9900 V
                            Series
                            Thunder 9500 V
                            Series
                            HP Command
                            View Advanced
                            Edition
  Hitachi                   Hitachi Tuning       Hitachi Tuning Manager (HTnM)                Supported on Windows only.          N/A             Data Collector must be
                            Manager (for         versions 7.2, 7.3, 7.4, 8.1                                                                      installed on the host where
                            performance data                                                                                                      Tuning Manager is installed.
                            collection)                                                                                                           Single Data Collector policy
                                                                                                                                                  must be used to collect both
                                                                                                                                                  capacity data from the
                                                                                                                                                  Device Manager server and
                                                                                                                                                  performance data from the
                                                                                                                                                  Tuning Manager server.
Table 1     Storage Array Data Collection Prerequisites

                                                                                                                        Supported Storage Arrays and Access Requirements 22
Vendor                     Arrays/NAS             Dev Mgr/API/CLI                              Access Requirements                    Ports           Notes
  Hitachi                    BlueArc                Hitachi NAS CLI                            • Hitachi NAS Admin EVS                 N/A             To collect block storage that
  (HNAS)                     NAS                    HNAS versions 10.x and 11.x                  addresses separated by                                is shared with HNAS, create
                             HUS (File                                                           commas.                                               a separate data collector
                             Module)                                                           • The location of the                                   policy for the relevant
                                                                                                 SiliconServer Control (SSC)                           supported vendor storage; for
                                                                                                 CLI. For example:                                     example, Hitachi Storage.
                                                                                                Linux: /usr/bin/ssc
                                                                                                Windows: c:\program files\ssc
                                                                                               • Create a user with supervisor
                                                                                                 privileges for accessing the
                                                                                                 Hitachi NAS.

  HP                         3PAR                   InForm 2.3.1, 3.1.1, 3.1.2, 3.2.2, 3.3.1   • Comma-separated list of IP            ssh: 22 for     Uses CLI collection via ssh
                                                                                                 addresses or host names of the        CLI
                                                                                                 HP 3PAR servers from which to
                                                                                                 collect data.
                                                                                               • User ID & Password must be
                                                                                                 the same for all servers listed in
                                                                                                 the Server Address field.
  HP                          EVA                   v8400, 6400, 6100, 4400                    • Server name or IP address of          2372            HP Storage System Scripting
                                                                                                 the HP EVA management                                 Utility (SSSU) must be
                                                                                                 server.                                               installed on the Data
                                                                                               • SSSU user name & password.                            Collector server.
  HP                         StorageWorks XP    Hitachi Device Manager (HDvM),                 • Name of Device Manager                Ensure port     XML API calls over HTTP.
                                                5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1,        server                                2001 is open
                                                7.2, 7.3, 7.4, 7.6, 8.0                        • Admin user ID & password of                           For HP Command View
                                                HP Command View Advanced                         Device Manager.                                       Advanced Edition, HP XP
                                                Edition (CLI/SMI-S enabled)                    • For 7.1.1 & 7.2, user ID                              arrays are treated as Hitachi
                                                Hitachi Dynamic Tiering (HDT)                    configured to access HDvM                             Block Storage.
                                                starting with HDvM v7.1; Valid only              must have view permissions to
                                                if HDvM is managing VSP arrays                   HRpM & HTSM.
                                                running HDT.
  HPE                      Nimble Storage       5.0.7.100-607338-opt                            Storage System Addresses               5392
                                                REST API Reference Version 5.0.1.0
Table 1     Storage Array Data Collection Prerequisites

                                                                                                                            Supported Storage Arrays and Access Requirements 23
Vendor                   Arrays/NAS              Dev Mgr/API/CLI                           Access Requirements                  Ports         Notes
  Huawei                   OceanStor              Huawei OceanStor DeviceManager           • IP address of the storage array     Huawei
                           Enterprise Storage     REST APIs are used. OceanStor              to be accessed                      OceanStor
                                                  Model - 5300 V3, 5500 V3, 5600 V3,       • User ID and password for the        Device
                                                  5800 V3, 6800 V3, Storage versions -       Huawei OceanStor storage            Manager
                                                  V300R003, V300R006.                        system.                             port that
                                                                                                                                 provides
                                                                                                                                 services.
                                                                                                                                 The port
                                                                                                                                 number is
                                                                                                                                 8088.
  IBM                      6000 & 8000            DSCLI 5.2.2.272                          • User account on the array with      1751          DSCLI must be installed on
                           (Enterprise arrays)                                               monitor group privileges            1750          the Data Collector server.
                                                                                            See IBM Arrays: Modify Profile.      1718          Location:
                                                                                                                                               Linux: /opt/ibm/dscli
                                                                                                                                               Windows: C:\Program
                                                                                                                                               Files\IBM\dscli
  IBM                      N Series               Data ONTAP, versions 7.2, 7.3, 8, 8.1     Use an existing NetApp user or       443           Typically, the root, admin
                                                  7-Mode and Cluster-Mode, 8.3P1            create one with the necessary                      user has all the capabilities,
                                                  Cluster-Mode, 9                           privileges to access the API:                      but it is not advisable to use
                                                                                            login-http-admin                                   root or admin passwords.
                                                                                            api-*                                              If api-* does not meet your
                                                                                            See Creating a NetApp User with                    security requirements,
                                                                                            API Privileges.                                    contact Support for a list of
                                                                                                                                               exact required api privileges.
  IBM                      SVC                    v4.3.x, v5.1,                            • Namespace: /root/ibm                5988          SSPC (System Storage
                                                  v6.1 - 6.4.                              • IP address or hostname of SVC       5989          Productivity Center) with
                                                  v7.4                                       master console (from which          ssh: 22       CIMOM agent is required
                                                  Storwize V7000                             data will be collected).                          OR embedded CIMOM for
                                                                                                                                               v5.1, v6.1 & v6.3.
                                                  FlashSystem V9000, 840/900               • Super User ID & pwd for
                                                                                             CIMOM. Super User ID refers                       Known issue: v5.1.08 does
                                                  Performance data is collected only for
                                                                                             to the user ID of the SVC                         not provide vdisk data.
                                                  SVC 6.x and 7.4, with an SMI-S
                                                  version of 1.4 or above.                   master console server. The                        The data collector can run on
                                                                                             same user is used to execute                      any server that can access the
                                                                                             CLI commands via ssh.                             SSPC server with CIMOM.
                                                                                           • Enable statistics collection via
                                                                                             the SVC UI: Manage Clusters >
                                                                                             Start Statistics Collection.
Table 1    Storage Array Data Collection Prerequisites

                                                                                                                      Supported Storage Arrays and Access Requirements 24
Vendor                   Arrays/NAS            Dev Mgr/API/CLI                       Access Requirements                    Ports         Notes
  IBM                      VIO                  v1.5, v2.1, Hardware Management      • IP Address/Hostname of LPAR           ssh: 22
                                                Console (HMC) Version 7                Management Server of either           telnet: 23
                                                                                       HMC (Hardware Management
                                                                                       Console) or IVM (Integrated
                                                                                       Virtualization Manager).
                                                                                     • User name & password for
                                                                                       LPAR Management Server. For
                                                                                       HMC, user name should have at
                                                                                       least HMCViewer permissions.
  IBM                      XIV, Model 2810/     XIV Storage Manager, v10.1.x,        • XCLI must be installed on the         TCP 7778
                           2812-A14 (Gen        v10.2.x                                Data Collector server.
                           2), Model 2810/                                           • Read-only user credentials are
                           2812-114 (Gen 3)                                            sufficient for executing XCLI
                                                                                       commands for data collection.
  INFINIDAT                InfiniBox            2.0, 2.2, 3.0.12.0 (F4000)           • user with read-only role              https: 443
  LSI                      LSI 1532, 1932,      IBM Storage Manager CLI:             • See the corresponding IBM             N/A
                           3992, 3994, 6994,    3K series: 02.70.G5.15 & above         Array requirements.
                           6998, 7900           4K/5K series: 10.10.G5.05 & above
                                                6K/8K series: DSCLI 5.2.2.272 &
                                                above
  NetApp                   FAS6000 Series,      Data ONTAP, versions 7.2, 7.3, 8,    • Use an existing NetApp user or        TCP 80/443    Array performance data also
                           FAS3100 Series,      8.1, 8.2, 7-Mode and Cluster-Mode,     create one with the necessary                       can be collected via the
                           FAS3000 Series,      8.3P1 Cluster-Mode, 9                  privileges to access the API:                       ONTAP API.
                           FAS2000 Series,                                            login-http-admin                                     If api-* does not meet your
                           V-Series                                                   api-*                                                security requirements,
                                                                                      Typically, the root, admin user                      contact Support for a detailed
                                                                                      has all the capabilities, but it is                  list of exact api privileges
                                                                                      not advisable to use root or                         that are required.
                                                                                      admin passwords.
                                                                                      See Creating a NetApp User with
                                                                                      API Privileges.
Table 1    Storage Array Data Collection Prerequisites

                                                                                                                  Supported Storage Arrays and Access Requirements 25
Vendor                   Arrays/NAS           Dev Mgr/API/CLI                              Access Requirements                  Ports         Notes
  NetApp                   E-Series: E2600,    SANtricity SMcli: 10.86, 11.30                                                    TCP 2436      SMCLI must be installed on
                           E2700, E5400,                                                                                                       the Data Collector server.
                           E5500, EF560                                                                                                        Location:
                                                                                                                                               Linux: /opt/SM8/client/
                                                                                                                                               Windows: C:\Program
                                                                                                                                               Files\SM8\client
                                                                                                                                               This also applies to the IBM
                                                                                                                                               DS Series arrays.
  OpenStack                OpenStack Swift                                                 • Keystone v2                         35357 for    • If multiple proxies exist,
                           (Juno10, TBC),                                                  • Proxy path for Swift                Keystone       APTARE IT Analytics uses
                           SwiftStack v2.2                                                   configuration files must be         Admin          only one. Capacity reports
                                                                                             specified.                          5000 for       will reflect only one proxy.
                                                                                           • Controller credentials that have    Keystone     • Configure the policy to use
                                                                                             access to tenants/projects.         Public         the address of the actual
                                                                                                                                 22 for SSH     proxy server, not the server
                                                                                           • Swift proxy server credentials
                                                                                                                                                responsible for load
                                                                                             with super-user privileges.
                                                                                                                                                balancing.
                                                                                                                                              • Capacity data is collected
                                                                                                                                                from devices mapped to
                                                                                                                                                OpenStack nodes.
  OpenStack                OpenStack           REST API                                    •                                     8777         •
                           Ceilometer
  Pure Storage             FlashArray          REST API                                     View-only User ID for the Pure       443           API calls for HTTPS
                                                                                            Storage FlashArray storage
                                                                                            system.
  Sun                      StorEdge 9900       Hitachi Device Manager (HDvM),              • Device Manager server name.         2001          XML API calls over HTTP
                                               5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1,   • Admin user ID & password of
                                               7.2, 7.3, 7.4, 7.6, 8.0                       Device Manager.
Table 1    Storage Array Data Collection Prerequisites

                                                                                                                      Supported Storage Arrays and Access Requirements 26
IBM Arrays: Modify Profile
For the IBM Enterprise arrays (6000 & 8000 Series), the profile must be modified. Locate the profile file, typically in the /profile sub-directory and named
dscli.profile. In this file, uncomment the Output Format property and set it to XML, as shown in the following example.
     # Output format type for ls commands, which can take one of the following values:
     #   default: Default output
     #   xml    : XML format
     #   delim : delimit columns using a character specified by "delim"
     #   stanza : Horizontal table format
     # "format" is equivalent to option "-fmt default|xml|delim|stanza".
     format: xml

Creating a NetApp User with API Privileges
Use an existing NetApp user or create one with the necessary privileges to access the application programming interface (API). This role and user is required for
collection from NetApp-7 systems. Typically, the root, admin user has all the capabilities, but it is not advisable to use root or admin passwords.
To create a new user, with the required privileges, on a NetApp system, use the following Command Line Interface (CLI) steps. For the role command, do not
include a space after the comma.
     filer> useradmin role add apifarole -a login-http-admin,api-*
     filer> useradmin group add apifagroup -r apifarole
     filer> useradmin user add apifauser -g apifagroup
If api-* does not meet your security requirements, additional File Analytics privileges can be configured using the following steps:
     filer> useradmin role add apifarole -a api-volume-list-info,api-nfs-exportfs-list-rules,api-cifs-share-list-iter-start,api-cifs-
     share-list-iter-next,api-cifs-share-list-iter-end,api-snapdiff-iter-start,api-snapdiff-iter-next,api-snapdiff-iter-end,login-
     http-admin,api-volume-options-list-info,api-snapshot-list-info,api-snapshot-delete,api-snapshot-create,api-nameservice-map-uid-
     to-user-name
     filer> useradmin group add apifagroup -r apifarole
     filer> useradmin user add apifauser -g apifagroup
Note: For the role command, do not include a space after the comma.

                                                                                                               Supported Storage Arrays and Access Requirements 27
Creating a NetApp Cluster-Mode User with API Privileges
Data collection of NetApp Cluster-Mode requires a specific read-only role and user in order to collect data for a cluster.
To create a new user account with the required privileges, use the following Command Line Interface (CLI) steps. This set of commands creates a role as
apt_readonly and then a user named apt_user with read-only access.
1. Create a read-only role using the following two commands.
     security login role create -role apt_readonly -cmddirname DEFAULT -access readonly
     security login role create -role apt_readonly -cmddirname security -access readonly
2. Create the read-only user using the following command. Once you have executed the create command, you will be prompted to enter a password for this user.
     security login create -username apt_user -application ontapi -authmethod password -role apt_readonly

The resulting role and user login will look something like this:
             Role                Command/                                 Access
     Vserver        Name            Directory                          Query Level
     ---------- ------------- --------- ------------------ --------
     cluster1       apt_readonly    DEFAULT                              readonly
     cluster1       apt_readonly    security                             readonly

     cluster1::security login> show
     Vserver: cluster1
                                          Authentication                         Acct
     UserName              Application Method               Role Name            Locked
     ---------------- ----------- -------------- ---------------- ------
     apt_user              ontapi         password          apt_readonly         no

                                                                                                                Supported Storage Arrays and Access Requirements 28
Capacity Manager Array/LUN Performance Data Collection
The following array families are supported for block storage LUN performance and port performance data collection.

                                                                     Read/
                                                                              Read/Write Total
                                  Read/Write              Read/Write Write
Array Family                                 Total IO/sec                     Response   Response                    Notes
                                  IO/sec                  MB/sec     Cache
                                                                              (ms)       (ms)
                                                                     Hits/sec
  Dell Compellent                   X            X             X             X         --            --
  EMC VNX (CLARiiON)                X            Calculated    X             X         X             Calculated       For CLARiiON arrays: The minimum FLARE OS
                                                                                                                      version required to capture response times is
                                                                                                                      04.30.000.5.524 A11. Note that VNX (Block) will
                                                                                                                      have completely different FLARE releases and all
                                                                                                                      support the collection of the counter fields needed for
                                                                                                                      capturing response time, starting with FLARE
                                                                                                                      version 05.31.000.5.006 A01. Enable statistics
                                                                                                                      logging on the VNX system.
  EMC Symmetrix                     X            X             X             X         --            --
  EMC XtremIO                       Calculated   Calculated    Calculated    --        X             X                For EMC XtremIO, the values obtained are averages
                                                                                                                      over the time interval. The Read/Write/Total IOs and
                                                                                                                      the Read/Write MBs are multiplied by the time
                                                                                                                      interval and persisted.
  HDS Tuning Manager                X            Calculated    X             X         X             X                For Hitachi arrays: To collect performance data from
                                                                                                                      Hitachi Tuning Manager, the Data Collector must be
                                                                                                                      installed on the same server as Tuning Manager.
                                                                                                                      And, a single Data Collector policy must be used to
                                                                                                                      collect both the capacity data from the Device
                                                                                                                      Manager server and the performance data from the
                                                                                                                      Tuning Manager server.
  HP 3PAR                           X            X             X             X         X             X
  IBM SVC                           X            X             X             --        --            --
  IBM XIV                           X            X             X             X         X             X
  NetApp ONTAP 7-Mode (Block        X            Calculated    X             --        --            Avg Latency      For NetApp ONTAP 7-Mode (Block only): Total
                                                                                                                      response time is the average latency (ms) for all LUN
  only)                                                                                                               read and write operations. Performance data is
                                                                                                                      collected for both iSCSI LUNs and FC LUNs.
  Pure Storage FlashArray           X            Calculated    X             --        X             Calculated

                                                                                                     Capacity Manager Array/LUN Performance Data Collection 29
Port Performance Metrics
Array Family                        Read/Write MB Total MB                  Read/Write I/O Total I/O              Notes
 Dell Compellent                     X             Calculated                --             X                      For Dell
                                                                                                                   Compellent:
                                                                                                                   Only Fibre
                                                                                                                   Channel port
                                                                                                                   statistics are
                                                                                                                   collected.
  EMC VNX (CLARiiON)                  Not Supported       Not Supported      Not Supported      Not Supported
  EMC Symmetrix                       --                  X                  --                 X
  EMC XtremIO                         --                  Calculated         --                 Calculated
  HDS Tuning Manager                  X                   X                  X                  X
  HP 3PAR                             X                   Calculated         --                 X
  IBM SVC                             Not Supported       Not Supported      Not Supported      Not Supported
  IBM XIV                             X                   X                  X                  X
  NetApp ONTAP 7-Mode (Block          X                   Calculated         --                 --
  only)

Calculated = Calculated from collected data, X = Collected from the array, -- = Not Collected
EMC Isilon Metrics
Isilon performance data (raw, hourly, and daily) is collected from SNMP MIB statistics. For example, collected data includes such metrics as cluster, node, protocols
(CIFS, SMB, FTP, HTTP), and disk performance. See the Array Performance Statistics Technical Note for an extensive list of collected metrics.

NetApp Cluster-Mode Metrics
A large variety of NetApp Cluster-Mode performance data (raw, hourly, and daily) is collected. For example, collected data includes such metrics as system,
protocols (CIFS and NFS), volume, LUN, and target port performance. See the Array Performance Statistics Technical Note for an extensive list of collected
metrics.

EMC Symmetrix Enhanced Performance Metrics
In addition to LUN and Port performance metrics that can be collected from EMC Symmetrix arrays, data collection gathers other performance metrics by accessing
storage devices via the EMC Unisphere REST API. See the Array Performance Statistics Technical Note for an extensive list of collected metrics.

                                                                                                         Capacity Manager Array/LUN Performance Data Collection 30
Host Resources Prerequisites and Configurations
To gather data from hosts, the following privileges are required.
Host Access Privileges, Sudo Commands, Ports, and WMI Proxy Requirements
WMI Proxy Requirements for Windows Host Data Collection
Host Resources Supported Configurations
Supported Host Bus Adapters (HBAs)

Host Access Privileges, Sudo Commands, Ports, and WMI Proxy Requirements
If you are using sudo to elevate access to root privileges, update the sudoers file:
• Sudoers file: /etc/sudoers
• Use the lists of the sudo commands (per OS) that are located on the Portal server in:
    /opt/aptare/updates
• Comment out this line in the sudoers file: Defaults requiretty

Access Requirements by OS
Host OS   Host Access Requirements       Port Requirements                             Notes
 Linux     ssh or telnet must be enabled ssh: 22                                        Collection uses ssh/telnet to
 RH Linux  Some commands may              telnet: 23                                    execute commands. OS and
           require  an account with                                                     application commands
 SUSE
           super-user root privileges.                                                  require root privileges for
 CentOS                                                                                 HBA API access.
           sudo, sesudo, and pbrun
 AIX       are supported; ensure the                                                    The sysstat utility must be
 HP-UX     user ID has required sudo,                                                   installed on Linux servers or
 Solaris   sesudo, or pbrun privileges.                                                 storage nodes for Linux host
                                                                                        performance data collection.
  Windows        A WMI Proxy is required to       RPC: TCP Port 135 for WMI             When the Data Collector
                 collect from Windows hosts.      DCOM: TCP/UDP 1024-65535              Policy is configured to
                 All Windows hosts require a                                            include file-level data, the
                                                  TCP/IP 1248, if WMI Proxy
                 user ID with Administrator                                             Data Collector and WMI
                                                  server is not the same as the Data
                 privileges for WMI.                                                    need to use a Windows
                                                  Collector server
                                                                                        Domain Administrator ID.
Table 2    Host Resources Prerequisites by Operating System

                                                                                                                   Host Resources Prerequisites and Configurations 31
WMI Proxy Requirements for Windows Host Data Collection
A WMI Proxy server is required for collecting data from Windows hosts.
• WMI uses DCOM for networking. DCOM dynamically allocates port numbers for clients. DCOM’s service runs on port 135 (a static port) and any client
  communicating with a host connects on this port. The DCOM service allocates the specific port for the WMI service. To set up a fixed port for WMI, see http://
  msdn.microsoft.com/en-us/library/bb219447%28VS.85%29.aspx.
• When installing the WMI Proxy, if the installer detects that Microsoft .NET is not already installed, it notes this dependency and then installs .NET for you.
  Microsoft .NET contains several necessary libraries.
• .NET Framework 4 is installed by default with Windows Server 2012..

Data Collector Server OS      WMI Proxy Requirements           Notes
 Windows                       WMI Proxy will be installed
                               on the Data Collector server
                               by default
  Red Hat Linux                Identify a Windows machine        Note the IP address of the server on which the
  SUSE                         on which to install the WMI       WMI Proxy resides, as you will use it during
                               Proxy                             the Portal configuration process.
  CentOS
Host Resources Prerequisites by Operating System

                                                                                                                  Host Resources Prerequisites and Configurations 32
Host Resources Supported Configurations
You can configure Capacity Manager to collect the following Host Resources data:

Host Resource     Supported Configurations/Versions                   Port    Prerequisites and Notes
  Applications      SQL: Microsoft SQL Server 2005 and SQL Server      1433    The Data Collector requires a user account with
                    2008                                                       permissions to execute the procedures: sp_helpdb and
                                                                               sp_spaceused.
                                                                               Local authentication only is supported at this time.
                    Exchange: Microsoft Exchange Server 2003, 2007,    389     The user name must have privileges to search under
                    2010                                                       the DN within the Active Directory. Typically, this is
                                                                               an Administrator.
                                                                               Microsoft Exchange 2003: WMI used for data
                                                                               collection.
                                                                               Microsoft Exchange 2007 and 2010: Data collection
                                                                               requires PowerShell remoting to be enabled on the
                                                                               Exchange server. The Data Collector connects to
                                                                               PowerShell via the WMI Proxy to execute PowerShell
                                                                               commands. For details on remoting, see the Microsoft
                                                                               Administrator’s Guide to Windows PowerShell
                                                                               Remoting.
                    Oracle: Oracle 11g, Oracle 12c                     1521    Oracle user must have SELECT_CATALOG_ROLE
                                                                               role granted
                    Oracle ASM: Oracle ASM, v10gR1, 10gR2, 11gR1,      1521    Oracle ASM requires a user with SYSASM (Oracle-
                    11gR2, 12c                                                 supported only for 11g and above) or SYSDBA
                                                                               privileges
  Containers        Oracle Containers                                          Sometimes referred to as Solaris Zones.
  Clustering        Clustering technologies, both active-active and            Clusters are listed as Related Hosts in reports. This
                    active-passive                                             relationship is established when multiple servers are
                                                                               accessing the same storage.
Table 3    Host Resources Supported Configurations

                                                                                                                           Host Resources Prerequisites and Configurations 33
Host Resource        Supported Configurations/Versions                    Port   Prerequisites and Notes
  File Systems       •   Solaris ZFS; Solaris Volume Manager (SVM)
                         Metastat
                     •   AIX 5.2, 5.3 JFS and JFS2, with correlation to
                         SAN disks
                     •   SUSE SLES 9, 10; 32 & 64 bit REISER FS &
                         EXT3 & Logical Volume Manager (LVM &
                         LVM2)
                     •   VxFS on all supported Operating Systems
                     •   Windows NTFS
                     •   Oracle ASM
                     •   Linux ext4 file systems
  Multi-pathing      •   EMC PowerPath
                     •   Hitachi Dynamic Link Manager (HDLM)
                     •   VERITAS Dynamic Multi-Pathing (VxDMP)
                     •   Device Mapper Multipath for Linux
                                                                                  If using a non-supported MPIO driver, storage
                     •   Microsoft MPIO - Windows 2003, 2008 (R2),                capacity may be double-counted in capacity reports.
                         Windows 2012 (R2) drivers
  Operating          •   Red Hat Linux Enterprise Server 5 and 6                  In general, APTARE supports these operating systems
  Systems            •   Solaris 8, 9, 10 (SPARC ONLY), x86                       up to and including the latest OS patch level.

                     •   Windows 2003; Windows 2008 Server; Windows
                         2012 Server.
                     •   IBM AIX
                     •   HP-UX
                     •   SUSE
  Volume             •   Veritas Volume Manager 5.0 and 5.1 (Supported            Besides Veritas Volume Manager, each of the
  Managers               OS: RedHat Linux, Solaris, AIX, HP-UX, Win-              operating systems comes with its own built-in logical
                         dows)                                                    volume manager, so no specific version numbers are
                     •   Solaris Volume Manager                                   mentioned

                     •   Linux Logical Volume Manager
                     •   AIX Logical Volume Manager
                     •   HP-UX Logical Volume Manager
Table 3       Host Resources Supported Configurations

                                                                                                                              Host Resources Prerequisites and Configurations 34
Supported Host Bus Adapters (HBAs)
HBA OS               Supported Configurations/Versions                                Prerequisites
  Windows             HBA information is obtained using OS commands, looking           An internal probing mechanism is used to gather HBA
                      for specific operating system files and directories. Product-    data.
                      specific commands (Emulex and QLogic) are also used.
  AIX & HP-UX         HBA information is obtained using OS commands. No                fcmsutil (used only for HP-UX HBA information;
                      product-specific commands are used; therefore, Capacity          should already be installed by default)
                      Manager supports all HBAs supported by these operating
                      systems.
  Linux               HBA information is obtained using OS commands, looking           scli or hbacmd (required only for HBA information)
                      for specific operating system files and directories. Product-
                      specific commands (Emulex and QLogic) are also used.
  Solaris             HBA information is obtained using OS commands such as            scli or hbacmd (required only for HBA information)
                      luxadm. Product-specific commands (Emulex and QLogic)
                      are also used.
Table 4     Host Bus Adapters: Supported Configurations

                                                                                                                                  Host Resources Prerequisites and Configurations 35
Host Resources Prerequisites and Configurations 36
Host Resources Prerequisites and Configurations 37
4
                                                                                                                             Cloud Configurations
                                                                                                                      Chapter0

This section contains the following topics:
• Supported Systems and Access Requirements

Supported Systems and Access Requirements
For specific prerequisites and configuration requirements, see the Cloud Data Collector information.
Data Collectors require the following privileges to access APIs and underlying details:
• On Linux, root privileges for SSH and Telnet
• On Windows, administrator privileges for WMI.

                                                    Copyright © 2020 Veritas Technologies LLC. All rights reserved.
Vendor                  Subsystems                              Dev Mgr/API/CLI   Access Requirements                    Ports           Notes
  Amazon Web Services   • S3 Bucket (Details and Usage) -        AWS Java SDK     Before a Data Collector can gain         https 443     AWS reports are under
                          Simple Storage Service (S3) for                         read-only access to retrieve data        for read-     Capacity Manager and
                          storage in the cloud                                    the following steps are required in      only access   Virtualization Manager.
                        • EC2 Details - Elastic Cloud                             Amazon Web Services (AWS)                to the data
                          Compute (EC2) for computing                             1.   Configure an S3 Bucket to
                          services, much like virtual servers                          Receive Billing Reports.
                        • Billing Records - Usage and                             2.   Activate AWS detailed
                          corresponding charges, by service                            billing.
                                                                                  3.   Select Cost Allocation Tags.
                                                                                  4.   Create an AWS IAM User.
                                                                                  5.   Generate Access Keys.
                                                                                  6.   Link AWS Accounts for
                                                                                       Collection of Consolidated
                                                                                       Billing Data.
  Microsoft             • Azure Virtual Machine                  REST API         Prerequisite: Install the Microsoft      443           The Data Collector only
                        • Azure Storage Account                                   Azure PowerShell client on a                           supports Azure resources
                                                                                  Windows computer. Execute                              deployed with the Resource
                        • Azure Billing
                                                                                                                                         Manager model.
                        • Azure Backup                                            Microsoft Azure PowerShell as an
                                                                                  administrator.
                                                                                  1.   Find your Azure Subscription
                                                                                       ID and Tenant ID.
                                                                                  2.   Register a new Application
                                                                                  3.   Create a Principle and assign
                                                                                       Contributor role to the
                                                                                       application.
                                                                                  4.   Find your Azure Application
                                                                                       ID, Offer ID and Application
                                                                                       Password.
Table 1   Data Collection Prerequisites

                                                                                                                        Supported Systems and Access Requirements 39
Vendor                  Subsystems                         Dev Mgr/API/CLI   Access Requirements                   Ports           Notes
  OpenStack               OpenStack Swift (Juno10, TBC),                     • Keystone v2                           35357 for     • If multiple proxies exist,
                          SwiftStack v2.2                                    • Proxy path for Swift                  Keystone        APTARE IT Analytics uses
                                                                               configuration files must be           Admin           only one. Capacity reports
                                                                               specified.                            5000 for        will reflect only one proxy.
                                                                             • Controller credentials that have      Keystone      • Configure the policy to use
                                                                               access to tenants/projects.           Public          the address of the actual
                                                                                                                     22 for SSH      proxy server, not the server
                                                                             • Swift proxy server credentials
                                                                                                                                     responsible for load
                                                                               with super-user privileges.
                                                                                                                                     balancing.
                                                                                                                                   • Capacity data is collected
                                                                                                                                     from devices mapped to
                                                                                                                                     OpenStack nodes.
  OpenStack               OpenStack Ceilometer              REST API         • Keystone v2                           35357 for
                                                                             • Credentials that have admin           Keystone
                                                                               access to tenants/projects.           Admin
                                                                                                                     5000 for
                                                                                                                     Keystone
                                                                                                                     Public
                                                                                                                     8777 for
                                                                                                                     Ceilometer
                                                                                                                     API Service
                                                                                                                     8774 for
                                                                                                                     Compute
Table 1   Data Collection Prerequisites

                                                                                                                  Supported Systems and Access Requirements 40
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