Cloud Solutions ready to run - iSystems GmbH
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Cloud Solutions ready to run
1
4 iSystems Cloud Solutions
5 Where are we
6 Hosting Solutions
7 Security of your Data
8 General Data Center Information
10 The unique 360° solution by iSystems
11 Be ready for a change
12 The Cloud Challenge
14 Virtual Hybrid Cloud
15 Virtual Private Cloud
16 Physical Dedicated Cloud
18 Installation by iSystems
19 Implementation of SAP Business One on SAP HANA
for your Physical Dedicated Cloud solution
20 Maintenance by iSystems
21 HANA HA by iSystems
22 Single and multi tenant Cloud Structure
26 Strong Partnerships, better results
27 What about an On-Premises solution?
2 3
iSystems Cloud Solutions Where are we
“As much as necessary, as little as possible” We are a multicultural team with strong values and a solid knowledge in
data management, operating from four different locations.
We act with integrity and honesty. Our expertise is reflected in our
Since 2001, we have become a strong reference for the market-oriented delivered products and services.
SAP solution and a key actor in digital transformation.
Providing extended network management, certified hardware technology,
optimised software and technical assistance for SAP partners and/or direct 1
users are our main activities.
We work as a strategic planner, improving marketability and building digital
resilience for many customers around the world that operate in different
4 3
industries such as healthcare, security, automotive and more.
2
THESE ARE THE VALUES WE WORK ON EVERYDAY
1 2 3 4
KEY FACTS:
CLARITY COMPETENCE CREDIBILITY CARING Germany Perú Florida, California,
Companies in Group: 6
USA USA
We love to keep it simple. We develop knowledge in We act with integrity We always build strong Employees in iSystems: 20
Things that work are everything we do and all the and honesty. Our relationships with our Employees in total: 58
efficient but transparent services we provide. expertise is reflected in customers for update
SAP B1 Projects in total: 100+
and easy to be universally We like to be professional our delivered products and support, ensuring
understood and ready to help & services everything they need
SAP ECC/S4: 3
Users in our Data Center: 5500+
4 5
Hosting Solutions Security of your Data
When a cloud environment is created, one of the main focus is to secure all data in
Together with Lenovo and our data center partners, we are happy to offer order to build a strong Company Data Security Set.
you the possibility to run SAP Business One as a hosting solution. As a
platform we use certified hardware and software according to the latest Security consists of a few key settings that includes how you store and access the
SAP guidelines. data, how you assure backup and firewall.
Our hosting partners have datacenters in Europe, Latin America, the DATA STORAGE
United States and Southeast Asia. This is how we guarantee the best We use encrypted data volumes. Even if a drive gets physically stolen, you won’t
latency and local service. be able to gather any information from it.
All servers are under SAP certification and equipped with VMWare, SuSE NETWORK AND DATA STORE SEPARATION
Linux Enterprise, Windows Server, Windows Terminal Server and Veeam Each customer has its own storage which is not connected to any other system
Backup & Restore. Our maintenance and support package is already or customer. Besides that, it is highly unlikely that someone can get access to the
included. datacenter and remove the hardware. The security feature like fingerprint reader,
access cards and restricted access, meet the highest standards. Even government
The provided servers and services support established addons like CK.dMS, and military companies rely on our hosting procedures.
B1Up, Beas, as well as EDI and integration services like B1i. The usage of
terminal services is also possible to build a complete workstation including DATA ACCESS
Microsoft Office 365, exchange and customized software. The only way to access the data is through an encrypted connection. Therefore, we
offer free of charge Site2Site and Dial In VPN. The RDS SSL encrypted connection
Our range of products is covered by our 360° service for monitoring, is also available, which makes the system accessible through a web browser via
support and updates, included in our monthly fee. HTML5. For higher security needs, we also provide 2FA. This service works with
Sophos mechanism and a software token system on your cell phone. With two factor
authentication you always need a one-time token from an independent device.
FIREWALL
We use state-of-the-art firewall and antivirus systems, therefore, Sophos is
our partner of choice. IDS and IPS are implemented. The configuration includes
intrusion detection and standard port blocking.
BACKUP
All hosting offers come with an external backup solution, that copies our data to
an independent and not permanently connected storage. This protects the backup
from being encrypted if you are hit by ransomware. The backup runs minimum
once a day. If needed, we can also create an ongoing backup that mirrors all your
data to an external storage.
6 7
General Data Center Information FACILITY SPECIFICATIONS UPS FIRE STRATEGY STANDARDS
> Technical space arranged over three > Use of non-inflammable and > Dust ingress
floors low-smoke, zero-halogen
> ISO50001: Certified Physical
materials, where possible
> Maximum Site Power: 6 MVA
> ISO27001, SOC1, ITAR etc.
> No storage (especially of
> Carrier Connectivity: CenturyLink,
flammable materials) within > 4 MVA supply via dedicated
Level3, T-Com, ATT, Versatel, Spectrum
technical space underground 10V cable feeds
and many more
to dedicated 2 x 2MVA (3x
> Building split into
> 3 x 500kVA Hybrid Rotary UPS 2 MVA ultimate) 10kV/400V
sealed, independent, fire
modules providing 1000kVA total transformer station
compartments
output with N+1 redundancy
> Smoke extract system
> Fifteen-minute battery autonomy per
activated by fire alarm SECURITY
UPS module
> Double Interlocked pre-action
> Dual redundant A&B distribution strategy
dry pipe sprinkler system fire > Remote 24 x 7 security
> Underfloor power track distribution detection above and below monitoring
system raised floor > Full electronic access control
> 1 (2 ultimate) x 2.5MVA diesel driven system, based on proximity
emergency power generators giving cards with photo and PIN
ENVIRONMENT
2.5 MVA (5MVA ultimate) keypads
DC Duesseldorf, DC1 Tampa, DC Chicago, 350 E DC2 Tampa, 412 E 9 Tai Seng Drive,
in der Steele 34a Woodland Blvd. CERMAK RD Floor 7 Madison ST 1200, Floor 5 Room > Automatic start in less than one > 750W/m2 average cooling > Biometric Palm-scanners in
Germany Florida Room TECH Florida MMRC Singapore minute to feed 100% of the facility capability over the gross space addition for Colocation areas
535227 SGP
> Generators tested monthly > Temperature regulated to > Locks on colocation suites
below 26°C and cabinets
> Fuel storage (diesel) for 24 hour
continuous operation at 100% load > Humidity regulated overall to > Card readers installed on
50%RH +/- 20% private suites
> 24/7 agreement with local fuel supplier
Our data centers are collaborating with Lumen, formally known
> Technical areas positively > Intruder detection system on
as Century Link. > Minimum floor to ceiling height:
pressurised escape and riser doors CCTV
depending on the data center, starting
For a higher security, we provide as well the option of a second with 2.5 m > CCTV monitoring and recording
data center location for data backup. We are currently working of all access points and
together with Ntirety, formally known as Hostway. > Raised Floor loading 12kN/m2
circulation areas
> Structural Floor Slab: Ground Floor -
25kN/m2 First/ Second Floors - 10kN/m2
8 9
The unique 360° solution by iSystems Be ready for a change
We are ready to implement SAP HANA servers and network management
360° 60° at all different stages. We support SAP Partners and customers using
certified Hardware from Lenovo, Software and engineers. We can build and
HANA & SuSE Linux Guidance for SAP HANA
manage your own cloud infrastructure and implement SAP HANA failover
worry-free Update projects & migration Cluster / High Availability Solutions.
We can help you with the implementation of SAP Business One version for
SAP HANA, by setting up all the related components, like the Operating
System, the SAP HANA database, and remaining needed services and
applications.
iSystems always supports its customers for maintenance, updates and
general support.
300° 120° Be ready for a change, choose the best.
Database cloud 100% Certified
backup solution hardware
included
240° 180°
9x5 onsite hardware SuSE Linux Enterprise &
support, 24/7 on request SAP HANA pre-configured
for SAP Business ONE & S4
10 11
The Cloud Challenge The Cloud
What about the Cloud? We hear this word every day, even for private DATA PROTECTION REGULATIONS A comparison chart is a helpful tool in the decision-making
purposes when using our smartphones. Also, small and mid size AND THE SECURITY OF YOUR process. For this reason, we share with you, the different features
businesses are increasingly demanding for Cloud based ERP solutions. INFORMATION
By choosing this approach, it is possible to make the company’s iSystems offers services ranging of each of the Cloud available in the market.
management infrastructure lighter, hosting the rest of the information from a Hybrid cloud solution to a
in an external datacenter with space and hardware of your own property, Private Cloud solution. Because we care about you taking the right decisions.
in a complete safe and customized way.
For a complete presentation, it is
To give you a complete overview on nowaday’s market offer, there are important to underline that all the
three main cloud paradigms available: public, private and hybrid. services delivered by iSystems:
Each of these choices allow customers to find a better fit for their needs. > Do not share data volumes or
information with anyone
> Guarantee a full protection on
PUBLIC HYBRID PRIVATE
Customer’s data under the EU
regulations or US regulations,
depending on the location of the SCALABILITY
data center itself
> Have all the advantages of our
RELIABILITY ?
Worry-Free 360° Solution
SECURITY Unknown 100% 100%
> The fee always includes support
& maintenance and data center FLEXIBILITY X
services such as firewall,
backup, security features and COSTS Cheap Reasonable Cost Effective
tools can be connected to
Azure, to improve and reduce
costs CONTROL No Control 100% 100%
SOLUTION SOLUTION
> Can be connected to Azure, to
improve and reduce costs
12 13
Virtual Hybrid Cloud Virtual Private Cloud
ALL IN ONE ALL IN ONE
RECURRING RECURRING
FEE FEE
RECURRING FEE RECURRING FEE
> Shared Hardware resources RDP/RDS Server incl. your Domain, 2GB RAM per User, 4 Cores every 5 Users > Shared hardware resources RDP/RDS Server incl. your Domain, 2GB RAM per User, 4 Cores every 5 Users
hosted in our data center hosted in our data center
Virtual dedicated domain Controller Virtual dedicated domain Controller
> Shared Database on SAP HANA > Dedicated Database on SAP
(or MSSQL on request) hosted SAP HANA Tenant 64 GB HANA (or MSSQL on request) Dedicated virtual SLES with SAP HANA (64GB), B1 SLD
in our data center hosted in our data center
SAP HANA Backup 14 days retention SAP HANA Backup 14 days retention
> Dedicated Application Server > Dedicated Application Server
with SAP Business One Antivirus, Firewall, DDOS Protection with SAP Business One Antivirus, Firewall, DDOS Protection
(Components: SLD, Mailer, RSP, (Components: SLD, Mailer, RSP,
Service layer, etc.) Admin Server with B1 HANA Studio, RSP, etc. (8 GB RAM, 4 Cores, 80 GB HHD) Service layer, etc.) Admin Server with B1 HANA Studio RSP, etc. (8 GB RAM, 4 Cores, 80 GB HHD)
> Dedicated Presentation Server: > Dedicated Presentation Server:
B1 SLD Dedicated Server B1 SLD Dedicated Server
Microsoft Windows RDP, Web Microsoft Windows RDP, Web
Server for SAP Business One SSL Certificate for RDS connection Server for SAP Business One, SSL Certificate for RDS connection
Webclient Webclient
Support 9x5 incl. Emergency Reation for outages & Update Support 9x5 incl. Emergency Reation for outages & Update
> Totally flexible subscription
with no deployment time waste,
Dialin VPN or Site2Site VPN Dialin VPN or Site2Site VPN
users can be added or removed
14 15
Physical Dedicated Cloud The Cloud
> Dedicated hardware resources > Dedicated Application Server with A short summary and a comparison between the options we
hosted in our data center: you SAP Business One (Components:
decide whether to rent or to SLD, Mailer, RSP, Service layer, etc.)
can provide, to help you choose the best fit for your needs.
purchase your hardware solution
> Dedicated Presentation Server: Because we care about you and your decisions.
> Dedicated Database on SAP HANA Microsoft Windows RDP, Webserver
(or MSSQL on request) hosted in for SAP Business One Webclient
our data center
HARDWARE HANA DATABASE APPLICATION PRESENTATION
RENT OR SERVER SERVER
PURCHASE RECURRING FEE
VIRTUAL
SOFTWARE HYBRID Shared Shared Dedicated Dedicated
INFRASTRUCTURE HOSTING CLOUD
SUBSCRIPTIONS
SAP Certified Server* Windows 2019 Server Tier 2/3 certified environment powered
by Level3 / Century Link*
Lenovo Server with 60 month
VIRTUAL
RDP/RDS User
Second EU/US data center as a fall back if needed PRIVATE Shared Dedicated Dedicated Dedicated
warranty, 24h/7 License
CLOUD
240/110 V Redundant power strips
2x Xeon 4210, 192 GB DDR4 Sophos Antivirus
Memory, 6x 960 GB SSD, 4x 1GB with EDR Data Center DCTPA01, DCTPA02 or DCORD incl.
NIC, Redundand PSU Backup in Cabinets in 2nd Firesection
PHYSICAL
VMWare SPLA Redundant 100 MBit Connection full flat, shared DEDICATED Dedicated Dedicated Dedicated Dedicated
Synology NAS System 8x 6 TB WD
License per GB CLOUD
RED or Seagate Ironwulf NAS HDD,
Sophos UTM Firewall incl. DialIn VPN or Site2Site
5y Warranty
Veeam SPLA per
virtual Server Backup Environment for SAP & SAP HANA
Xclarity & Business Backup Licenses and Windows – based on Veeam
Initial Setup and Colocation Fee Office 365 E3 SSL Certificate
16 17
Installation by iSystems Implementation of SAP Business One
on SAP HANA for your Physical Dedicated
We offer the perfect SAP Business One version for SAP HANA solution. Cloud solution
Just concentrate on your SAP implementation while we take care of
the hardware and software configuration with our Worry-Free service
and support. HANA 75 User HANA 110 User
HARDWARE
We have six different optimized hardware packages. These six 75 110
USER USER
packages differ by the number of supported users, certification and
hardware performance. If you install more memory in our servers, you
are also able to use the server for additional virtual machines.
All our servers are HANA compatible. The HANA Starter model can be SAP B1 on HANA certified* SAP B1 on HANA certified*
used to install a MSSQL based SAP Business One system. If you install
a second CPU later, the server becomes certified for SAP Business
2x Intel Xeon 4210 2x Intel Xeon 4214
One version for SAP HANA. So you can easily sell a SAP SQL project > Standard Hardware from Lenovo
with the option to migrate to HANA. Cascade lake chipset Cascade lake chipset
> SAP certified and recommended
You can not only upgrade your entry-level and basic server when Configuration extended through
192 GB RAM DDR4 v4 288 GB RAM DDR4 v4
your workload is growing, but we also offer you customized hardware market feedback and experiences
packages fulfilling your business needs.
> Ready to use, no installation 4x 960 GB SSD 6x 960 GB SSD
INSTALLATION needed, neither from the SAP
12 GB RAID Controller 12 GB RAID Controller
Following the requirements you filled in our installation questionnaire, Partner, nor from the customer
incl. FBU and TFM incl. FBU and TFM
all the necessary tasks will be performed to match your needs. You will > Maintenance & Support contract
benefit not only from our professional installation and configuration 8x 2,5“ Backplane 16x 2,5“ Backplane
expertise but also from our experience with SAP HANA Clustering and
Fail-Over cases. 4x 1GB LAN 4x 1GB, 2x 10 GB LAN
Redundant power supplies Redundant power supplies
750 Watts 750 Watts
18 19Maintenance by iSystems HANA HA by iSystems
INCLUDED SERVICES FOR ALL MIGRATION BY ISYSTEMS SAP Business One version for SAP HANA offers the opportunity for a High
MAINTENANCE PACKAGES iSystems offers the migration service of customer Availability system. The strengths of this H(igh) A(vailabilty) solution is
> Cloud Storage: store database backups for databases from Microsoft SQL to SAP HANA. Testing, the additional usage of another database server as “hot standby”. A high
customers without a backup device migration and if necessary repairing of customer security of all data is guaranteed via Log Replay.
databases are included in our services. We are also
> Worry free update: up to 3 times / year server able to migrate standard add-ons like Payment Engine,
update (SLES, SAP HANA and all server components BEAS, PPS or Coresuite Country Package. Client PCs
of SAP Business One)
Simple customizations and MSSQL queries have to
You can set a recurring schedule to backup your be adjusted on SAP HANA by the SAP consultant. We Primary HANA Server
database using our cloud backup solution. All data support our customers with the transformation of
transmission is of course encrypted and secured. MSSQL Syntax to SAP HANA Syntax. SAP HANA Database
We use our expertise to easily update your
system. Preconfigured update images and scripts Every single migration will be executed on our SAP Business One Server
enable fully automated updates for Linux and SAP SAP HANA certified hardware and updated on the Virtual IP SAP SLD SAP Business One Analytics
HANA to current patch levels tested by us. customer's needed patchlevel. We offer the whole KeepAlive
migration as well as the update of the company's Backup
With our certified Lenovo technicians we provide database at a fixed price.
up to 24/7 hardware and software support with a
4h response time. Travel costs, working time and
replaced components are included.
Replication
We also offer customized service packages Secondary HANA Server
tailored to your business needs. Windows 2016
B1i / RSP etc... Veeam Replication
> The base schema fee is calculated by the quantity SAP HANA Database
of B1 HANA schema (databases). There is a
SAP SLD SAP Business One Server
minimum of charged schemas, only productive
schemas applies KeepAlive SAP Business One Analytics
> The user fee is calculated by the quantity of SAP Backup
Business One users (Professional, Limited, indirect
access). There is a minimum of charged users
iSystems HW Maintenance is mandatory with on-
premise server purchases.
Standby
20 21Single and multi tenant Cloud Structure
iSystems offers single and multi tenant solutions.
In a single-tenant architecture, every tenant will have In a Multi-tenant infrastructure the single instance of a
their own single database and software instance. This software application serves multiple customers sharing Custom
e
Machin r 1 Virtual
Custom e(s) Su
way, each tenant’s data is isolated from the data of the the same database
SLES 1 and
er 1 Maapplication.
5S
chine > RDP Ser
bnet 1
AP B1 > AD-D ver , > File S
10.0
other tenants. Once the software is installed locally, > HANA
D
C, > Et
c…
erver,
> SAP S atabase
tenants can typically customize the software to best Multi-tentant is typically ideal for businesses that
LD Custom
e
Machin r 1 Virtual
e(s) Su
suit what is needed for their specific environment. prefer an easierCustartup
stome experience and fewer hardware bnet 2
SLES 1 r 2 Machine
> RDP Ser
> AD-D ver , > File S
requirements.> In comparison,
5 SAP
B1 10.0 multi-tenant is cheaper, has C, > Et
c…
erver,
HANA D
efficient resource
> SAP S usage,
atabas
has a lower maintenance cost VER
L SER
e
LD
ICA
and a potentially larger computing capacity. RVER PHYS
SE
ICAL
PHYS
Virtual Private Cloud Solution Virtual Hybrid Cloud Solution
Custom
> RDP er 1 Virt
> AD-DServer , > Fileual Machine
C, > Et
c. Server
, (s) Subn
et 1
Custom
VM1 - S > RDP er 2 Virt
Custom AP B1
10.0
> AD-DServer , > Fileual Machi
ne(s) Su
e
Machin r 1 Virtual
C, > Et Server
c. , bnet
Custom e(s) Su VM2 - S
1
e
SLES 1 r 1 Machine bnet 1 1. Tena AP B1
Custom
er 3 Virt
> RD nt (DB 10.0
> RDP
> AD-DServer , > Fileual Machi
1)
5 SAP P Se
> AD-D rver , > File S
C, > Et Server ne(s) Su
B1 10.0 C, > Etc erver, 2. Tena VMX -
c. , bnet 1
>H ANA D … nt (DB SAP B1 Custom
2) 10.0
> SAP S atabase
> RDP er N Vi
rt
> AD-DServer , > Fileual Machi
LD Custom 3. Tena VM... -
C, > Et
c. Server ne(s) Su
bnet
e ,
Machin r 1 Virtual nt (DB SAP B1 1
X) 10.0
e(s) Su VER
Custom L SER
bnet 2
VER
e
SLES 1 r 2 Machine
> RD N. Tena
L SER ICA
PHYS
P Se nt (...) A
5 SAP > AD-D rver , > File S PHYS
IC
C, > Etc erver,
B1 10.0 … ER
SERV
>H ANA D ICAL
> SAP S atabase VER PHYS
LD
ICAL SER
PHYS
VER
ICAL SER MULTI-TENANT DATABASE SERVER APPLICATION SERVER WITH PRESENTATION SERVER
PHYS
BASED ON HANA VIRTUAL MACHINES WITH RDP SERVER(S),
SLES 15 SAP HANA 2.0 SAP B1 10.0 (SLD) FILE SERVER, AD-DC ETC.
22 23
Custom
> RD er 1 ViSINGLE TENANT MULTI TENANT
Cloud infrastructure Management Included Included
Addons VAR can install any addons VAR can install any addons
Covered by 360 worry free Covered by 360 worry free
SAP software infrastructure Management
iSystems solution iSystems solution
Windows licence Included Included
Every SAP version is Every Sap version compatible
SAP Version
supported with HANA 2.0 (from 10.0 on)
Third party software: Adobe Reader, Office, etc. Included Optional
Admin Server HANA Studio DTW and other tools Included Included
Admin access to Linux X X
Windows Admin access to Windows server Included for SAP partners Included for SAP partners
User access to Linux Included Included
Installation and configuration od
Included Included
additional SAP services B1I, SPO mailer, RSP
Support for Addons Included Included
Support for third party solutions: web portal,
Included Included
mobile app, etc.
Side to Side VPN Included Optional
Active directory replication Optional Optional
Office 365 Optional Optional
iSystems 360 maintenance and worry
Included Included
free unique solution
24 25Strong Partnerships, better results What about an
On-Premises solution?
WHY LENOVO?
We are working closely with LENOVO, the leading provider
of x86 systems for the data center. Lenovo servers are Do you believe that hosting your
certified by SAP to be the ideal platform to deploy SAP data exclusively in your company
Business One version for SAP HANA and a great help to would be a better fit for your
speed up time to value your SAP implementation.
needs? You may be interested
WHY NETAPP? to check our on-prem solution
Whether on premises or cloud structure, together
brochure. For more information
with NetApp we integrate, secure and connect your
storage. NetApp’s Cloud Services simplifies your cloud please contact us.
Gold Partner
management landscape.
WHY ACRONIS?
Acronis provides cyber protection solutions for all data,
applications and systems wherever they are located. With
Acronis, you gain all the prevention, detection, response,
recovery and forensics capabilities needed to safeguard all
of your workloads while streamlining your protection efforts.
WHY SUSE?
SUSE Linux simplifies your efforts to run on the cloud. It is
built for hybrid implementation and multi cloud environment,
so you can run workloads anywhere – physical, virtual,
on-prem or cloud. KVM is supported by SUSE Linux and is a
full virtualization solution for the AMD64/Intel 64 and the z
Systems architectures supporting hardware virtualization.
WHY LUMEN?
Lumen, formally known as CenturyLink, integrates
network assets, cloud connectivity, security solutions
and collaborations tools into one platform that enables
businesses to leverage their data and adopt next-
generation technologies.
26 27Office EU:
iSystems GmbH | Schwalmstraße
301 - Monforts Quartier 22 | 41238
Mönchengladbach - Germany
Office US:
iSystems LLC | 3603 Palm Harbor
Blvd – Suite C | 34683 Palm Harbor,
FL – United States of America
Office PE:
iSystems S.A.C | Jr. Óceano Artico
290 - Piso 2A | Santiago de Surco
15023 | Lima, Peru
www.isystems-integration.com
iSystems GmbH
iSystems GmbH
isystems_gmbh
iSystemsGmbH
iSystems Partners
Gold Partner
All brand names, trademarks, and product names, their abbreviations and logos
used on this site are the property of the business companies in question.
28You can also read
