Corporate Accountability Bridging Report - YTL ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Click to see the
transformation
Corporate Accountability
Bridging Report
2019/2020
BETTER AND
FOR A
BRIGHTER FUTURE
Corporate Accountability
Bridging Report
2019/2020
CONTENTS ABOUT THIS REPORT
Continuing from the previous financial This report is compiled in consultation
Transforming Possibilities Transforming Small Positive year’s corporate accountability with internal stakeholders across the
report, this bridging report features organisation to gather information and
Today into Realities Tomorrow Steps into Big Positive Impact a condensed version of the Group’s input on areas specific to their areas
03 About This Report 26 Our Social Performance non-financial performance for FY19/20 of business, work or function. It is
06 Corporate Overview 28 Community Outreach (ending June 2020). reviewed by the Head (HSE, Security &
Sustainability) and endorsed by the Senior
10 Messages from the Top
For readers seeking to gain a deeper Management Team.
14 Governance and greater understanding of the
Group’s sustainability and operational For any questions on this report or
Transforming Current Challenges GRI Content Index performance, it is recommended to request a copy of our financial
that this bridging report be read statement, please channel them to
into New Opportunities 33 GRI Content Index
together with the FY18/19 Corporate corpcomm@pseraya.com.sg.
17 Group Performance Accountability Report, which is an
20 Environmental Performance externally assured report prepared in The FY19/20 figures in this report are
accordance with the ‘GRI Standards: compared with the previous financial year
Core Option’ reporting framework. unless otherwise indicated.
RESTATEMENTS
There are no restatements from the previous FY’s report.
TRANSFORMING POSSIBILITIES TODAY
TRANSFORMING
POSSIBILITIES TODAY INTO REALITIES TOMORROW
What does it take to translate possibilities
into opportunities? Driven by our
aspiration to fuel a more sustainable
future, we drive our people to challenge
the status quo and embrace innovation.
Every big idea begins with a spark. We
nurture every new idea, improve it over
time and transform it into a tangible
possibility. Those small ideas fueled our
achievements, one that every industry and
our communities enjoy today.
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CORPORATE Employees
OVERVIEW
Name Corporate Office Headcount Full-Time
YTL PowerSeraya Pte. Limited 450 Alexandra Road #01-01
Singapore 119960
305 100%
Primary Services
Ownership
Electricity Generation YTL PowerSeraya Pte. Limited. is
a wholly owned subsidiary of YTL
Power International Berhad. Male Female
Utilities Supply (Steam, Water)
Countries of Operation 75.1% 24.9%
Singapore
Electricity & Gas Retailing
Transforming
Markets & Sectors Served
Oil Storage Tank Singapore & Electricity
Possibilities into
Leasing Retailing
Realities Covered by Non-shift Staff
About This Report
Corporate Overview Fuel sourcing, fuel management Collective on Flexi-start
Messages from the Top and fuel-related services Bargaining Arrangement
Governance
41.7% 30.5%
Oil Trading & Bunkering
Transforming
Challenges into
Opportunities
Group Performance
Environmental Performance
Local Composition
Transforming of Senior
Small Steps into Management
Big Impact
Our Social Performance
100%
Community Outreach
GRI Content Index
6
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CORPORATE OVERVIEW
Who We Are
YTL PowerSeraya Pte. Limited External Charters &
(YTL PowerSeraya) is a wholly-owned Membership
company of YTL Power International
External Charters
Berhad, which is listed on the Bursa
Signatory to the 5 Principles
Malaysia Berhad (previously known as
of Fair Employment Practices
Kuala Lumpur Stock Exchange). YTL
subscribed by the Tripartite
PowerSeraya owns and manages power
Alliance of Fair & Progressive
generation and desalination plant assets
Employment Practices, Singapore
in Singapore. The company’s vision is to be
the leading provider of integrated utilities
Founding member of World
and energy solutions for a sustainable
Energy Council, Singapore
future. The YTL PowerSeraya Group is
Chapter Activities
supported by two wholly subsidiaries,
PetroSeraya Pte. Ltd (PetroSeraya) and
Membership
Seraya Energy Pte. Ltd (Seraya Energy) –
Sustainable Energy Association
together, the three entities are known as
of Singapore
Transforming the Group in this report.
Possibilities into
Realities PetroSeraya is the fuel management
About This Report and oil storage tank leasing arm of YTL
Corporate Overview
PowerSeraya. It owns and manages the oil
Messages from the Top
Governance
terminal and oil tank farm assets on Jurong
Island, Singapore. In addition, it sources
and secures fuel supplies for the power
Transforming
generation business of YTL PowerSeraya. Its
Challenges into
main revenue stream consists of oil storage
Opportunities
Group Performance tank leasing and blending activities.
Environmental Performance
Seraya Energy is the electricity retail arm
Transforming
of YTL PowerSeraya. With the liberalisation
Small Steps into of the electricity market, YTL PowerSeraya
Big Impact consolidated its business and retail portfolio
Our Social Performance under its consumer facing brand, Geneco.
Community Outreach Its main revenue stream includes the sale of
electricity and gas to commercial, industrial
GRI Content Index and residential customers.
7
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CORPORATE OVERVIEW
YTL PowerSeraya’s CSR Our CSR Thrusts
Through five thrusts under the CSR strategy, which are in line with what’s material for the company, we seek to build confidence
Strategic Thrusts amongst our stakeholders in realising our vision. All thrusts contribute towards building up our financial, social and natural capital.
CSR Vision
To promote a positive and
sustainable environment as well as 01 02 03 04 05
to improve our social contribution to
the community in which we operate.
Invest in Green Incorporate Build Strategic Nurture Human Grow with the
Capabilities Greenhouse Gases in Partnerships Capital Community
To embrace cleaner Management Agenda To leverage on one To continue building To engage in initiatives
Transforming energy solutions and To publicly report the another for ideas, our human capital. with a common social
Possibilities into in doing so, develop emissions and initiatives solutions and growth. More than just mission, as these
Realities greener capabilities tied to greenhouse gases We recognise the developing our efforts resonate with
About This Report for a sustainable (GHG) in our operations need to develop employees to our company’s core
Corporate Overview future. and practices. Besides strong partnerships build economic values of nurture and
Messages from the Top being transparent in our with key stakeholders. performance, it is respect.
Governance
operations, this public also about creating a
disclosure keeps the culture that embraces
Transforming improvement of our GHG the sustainability
Challenges into performance in mind. mindset.
Opportunities
Group Performance
Environmental Performance
Transforming
Small Steps into SDG Relevance
Big Impact
Our Social Performance
Community Outreach
GRI Content Index Material to Us Climate Change, Fuel Supply, Water Supply Competent Workforce, Health & Safety, Equal Opportunity, Inclusiveness
8
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CORPORATE OVERVIEW
What is material to us
The most significant environmental, social and economic topics that are material to the company are summarised below. Please refer to the Corporate Accountability
Report for FY18/19 for a comprehensive explanation of the company’s materiality.
UN Sustainable Development
Climate Change
Goals (SDG) Health & Safety Fuel Supply
(Energy & GHG Emissions)
Main Stakeholders Main Stakeholders Main Stakeholders
Customers Government Suppliers Employees Gas Suppliers
Transforming
Possibilities into
Realities
About This Report
Corporate Overview
Messages from the Top
Governance Equal Opportunity,
Water Supply Competent
Inclusiveness (Market
(Water Withdrawal Workforce
Presence, Procurement
Transforming & Use) (Skilled Workers)
Challenges into Practices)
Opportunities
Group Performance
Environmental Performance Main Stakeholders Main Stakeholders Main Stakeholders
Transforming
Small Steps into Employees Customers Employees Customers
Big Impact
Our Social Performance
Community Outreach
GRI Content Index
9
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CHAIRMAN’S “Regardless of the challenges, our focus has always been
on working towards providing a sustainable energy future.
MESSAGE As a Group, we are on a never-ending pursuit to ensure our
business operations are not only run in an environmentally
sustainable way but also in the most viable way possible.”
Year in Review The Year of Constant As a Group, we are on a never-ending
The wholesale electricity Change pursuit to ensure our business operations
market continued to see The year 2020 posed challenges to many are not only run in an environmentally
intense competition due to the businesses, as the COVID-19 pandemic sustainable way but also in the most
oversupply in generation capacity. continued to disrupt economic activities. viable way possible.
For the financial year under Even then, YTL PowerSeraya continued to
review, YTL PowerSeraya sold power the Nation, upholding their best to The COVID-19 situation had no doubt
8,028 GWh of electricity, while serve homes and industries in providing affected our business operations. Yet,
generation market share saw a the essential lights needed to fuel their the company’s priorities this year remain
decrease of 2.5% as compared to daily activities despite this ‘dark’ period. clear –taking additional steps to ensure
Transforming the last financial year. the utmost safety of our employees, while
Possibilities into Last year, I mentioned how the global shift providing reliable and efficient energy
Realities
YTL PowerSeraya’s electricity towards renewable and cleaner energy services to our customers round the
About This Report
Corporate Overview
retail brand, Geneco, held a has been taking place at a rapid rate. clock.
Messages from the Top market share of 13.3%* for More so now, the course to a low carbon
Governance FY19/20 in the electricity retail world is set to accelerate like never At the same time, I am proud of
market, comprising customers before, as the repercussions of climate the support provided for the wider
Transforming from the residential, commercial change present itself with fury – seen community, in view of the impact of
Challenges into and industrial sector. over the rising number of earthquakes, COVID-19 on individuals and businesses.
Opportunities volcanic eruptions, pandemics and other Through our electricity retail brand,
Group Performance high-impact events. Geneco SG, we provided assistance by
Environmental Performance way of energy rebates to our community
Regardless of the challenges, our focus engagement partner, ComCrop who owns
Transforming 8,028 GWh has always been on working towards and operates the largest rooftop urban
Small Steps into of electricity sold for FY19/20 providing a sustainable energy future. farm in the city state.
Big Impact
Our Social Performance
Community Outreach
GRI Content Index * calculated based on retail volume as a percentage over total system demand.
10CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CHAIRMAN’S MESSAGE
“I would like to give my Gratitude and Appreciation continued dedication and support Last but not least, my heartfelt
This year has not been an easy one for for the Group. appreciation also goes out to all our
sincere thanks and
all of us, especially for YTL PowerSeraya’s customers, business partners as well as the
gratitude to all the leaders. Yet I firmly believe that with My deepest thanks to all of you for Union of Power and Gas Employees (UPAGE)
Directors, the Senior the concerted efforts from all of us in staying united and strong for one for their valuable partnership with the Board
the company, we will be able to emerge another during this challenging and Management.
Management and the stronger post-COVID-19. period. As we seek to gradually
YTL PowerSeraya staff resume pre-COVID-19-level Thank you and God bless all of you.
members for their Here, I would like to give my sincere operations, I urge all of us not to let
thanks and gratitude to all the Directors, down our guard. Do continue taking TAN SRI DATO’ (DR) FRANCIS YEOH SOCK PING
continued dedication and the Senior Management and the YTL all necessary measures to ensure PSM, KBE, FICE
support for the Group.” PowerSeraya staff members for their one another’s safety. Executive Chairman
Transforming
Possibilities into
Realities
About This Report
Corporate Overview
Messages from the Top
Governance
Transforming
Challenges into
Opportunities
Group Performance
Environmental Performance
Transforming
Small Steps into
Big Impact
Our Social Performance
Community Outreach
GRI Content Index
11CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CEO’S Group’s Overview
MESSAGE
FY19/20 turned out to be one of the most challenging
year not only for us, but every other industry in the
world. COVID-19 had led to many trends and changes,
especially in the area of digitalisation and globalisation.
This has been challenging at all levels, as businesses
and individuals adapt to the challenges of this period.
Sustainability from power stations since 2002. The Safety
The Group’s sustainability reduction of our GHG intensity by Safety remained key, with zero work-
performance continues to track well, 35.4% achieved from power plant related injuries and COVID-19-infections
registering 3.51 mil tCO2e (tonnes operations in FY19/20 allowed us to among employees in FY19/20. We are
Transforming of carbon dioxide equivalent), a contribute significantly to Singapore’s also proud awardees of the bizSAFE
Possibilities into decrease from 3.59 mil tCO2e in climate change target, of which is to Star Level, a validation of the company’s
Realities FY18/19, the lowest Greenhouse reduce emissions intensity by 36% workplace safety and health capabilities.
About This Report
Corporate Overview
Gas (GHG) emissions recorded since (from 2005 levels) by 2030.
Messages from the Top we started tracking GHG emissions The COVID-19 pandemic tested the
Governance Our company remains committed in effectiveness of our company’s business
driving a more efficient and sustainable continuity plans. Two back-to-back
Transforming energy landscape for the Nation. Our plant maintenance activities were
Challenges into main focus will be on maintaining rigorously and carefully planned to
Opportunities 35.4% the efficiency of existing aging power ensure that essential OEM personnel
Group Performance (from 2005 levels) plants, which will be key to drive and contractors were still available to
Environmental Performance Reduction in GHG Intensity GHG reductions further to meet carry out scheduled maintenance work
arising from power plant Singapore’s climate change targets. amidst the pandemic situation.
Transforming operations in FY19/20 Power plant reliability also improved
Small Steps into with fewer plant trips compared to the Safety is not a one-man job, but one
Big Impact previous financial year. Plant reliability that needs everyone’s collective efforts.
Our Social Performance remained at a high level, despite the To encourage everyone to play an active
Community Outreach onset of COVID-19 – a commendable role, a company-wide initiative focusing
BizSAFE Star Level achievement by staff members, in on reporting of safety and operational
GRI Content Index awarded collaboration with service partners. near-misses was launched.
12CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
CEO’S MESSAGE “This has not been an easy year. However, I am truly
grateful to our staff in YTL PowerSeraya, who showed grit
and unity to take on challenges, especially when change
has always been the only constant.”
Community For that, I am proud of everyone, and
Within our wider community, we am appreciative for their efforts pulled
have launched several outreach through even as working from home
initiatives to support, educate and to posed its own set of challenges. Many
engage consumers on climate change thanks go to our Board of Directors
action and help them through these and Senior Management Team as
challenging period. Our electricity well for their unwavering support to
retail brand, Geneco, distributed the company. In addition, I would like
Transforming 1,000 meals and 15,000 face to extend my sincere appreciation
Possibilities into masks in a collaboration with its to our customers, business partners
Realities ChangemakersSG partners, FoodBank and UPAGE (Union of Power and Gas
About This Report and REFASH, respectively.
Corporate Overview
employees).
Messages from the Top
Governance
Other community engagement As we move forward together to take on
activities included the Responsible the headwinds of change, we continue
Energy Advocates Programme (REAP) our journey to adapt in unity. With your
Transforming
and the Punggol Learning Adventure support, YTL PowerSeraya will continue
Challenges into
for Youths (PLAY) which sought to to stand strong, to protect and to serve
Opportunities
Group Performance
educate more than 270 youths on in the best interest of our employees,
Environmental Performance energy and water conservation. our customers and our partners –
integral pillars that will continue to
Transforming Colleagues’ Appreciation empower us every step of the way as
Small Steps into This has not been an easy year. we seek to transform for a brighter and
Big Impact However, I am truly grateful to our better sustainable energy future.
Our Social Performance staff in YTL PowerSeraya, who showed
Community Outreach grit and unity to take on challenges, JOHN NG
especially when change has always Chief Executive Officer
GRI Content Index been the only constant. YTL PowerSeraya
13CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GOVERNANCE
Fraud Risk Management Data Breaches YTL PowerSeraya is committed to maintaining a high standard
As part of the fraud risk In FY19/20, the company experienced of corporate governance.
management, the Enterprise Risk 2 cases of data security breaches
Management team conducted (in July 2019 and May 2020) involving
the Spent Risk Analysis (SRA) as customer information. Both breaches
well as an audit of the IT related were immediately reported to the Governance
transactions. Both audits, which Personal Data Protection Council • Fraud Incidences : Zero • Environmental Violations : Zero
covered the company operations (PDPC). In the 27 July 2019 data
of the 3 sites (Corporate office, security incident, 387 email addresses • Market Breaches : Zero • Data Security Breaches : 2
Pulau Seraya Power Station and were inadvertently included in the
Jurong Power Station) did not ‘To’ field instead of the ‘bcc’ field of
find any incidence of fraudulent the email.
transactions.
A Data Breach Management
The SRA involved the internal audit Response Team was set up to
of the procurement and payments address further such breaches
Transforming processes to ascertain that there of the PDPA and also to look into
Possibilities into was no unauthorised transactions enhancing existing processes to
Realities such as duplicate payments and prevent personal data breaches. In
About This Report
invoices billed before purchase the May 2019 data security incident,
Corporate Overview
orders raised. personal details of 3 customers were
Messages from the Top
Governance accidentally shared with another
The internal audit of IT related customer.
transactions sought to determine
Transforming
if there were any unauthorised IT A rigorous review of data protection
Challenges into
Opportunities requests or release management guidelines and procedures was
Group Performance of IT systems (e.g. billing systems, conducted to maintain a high
Environmental Performance CRM and trading systems) that standard of data protection.
would have financial implications or For both incidents, PDPC issued
Transforming impacts on customers. warnings but took no further action.
Small Steps into
Big Impact
Our Social Performance
Community Outreach
GRI Content Index For more details, please refer to the Governance section in YTL PowerSeraya’s website https://ytlpowerseraya.com.sg/sustainability/governance/
14TRANSFORMING CURRENT CHALLENGES
TRANSFORMING
CURRENT CHALLENGES INTO NEW OPPORTUNITIES
The world we live in may be a fast-changing one. But our capabilities
have the potential to set us apart from the competition, as well
as empower our growth as a leading integrated energy solutions
provider. By seeing every challenge as an opportunity to strengthen
our abilities and sharpen our focus, we stay agile and ready to
navigate challenging landscapes and seize rising opportunities.CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GROUP
PERFORMANCE
Geneco, YTL PowerSeraya’s validate the use of green energy and public premises and workplaces for non-
offset greenhouse gas emissions for essential services face closure to curb
Retail Brand its customers. Since the launch of the spread of the infection.
YTL PowerSeraya’s retail brand,
Geneco’s green energy options, there
Geneco, held a market share of 13.3%*
had been a steady increase in the Major milestones achieved by the Power
for FY19/20 in the electricity retail
number of residential, commercial Generation Group included the timely
market, comprising of customers
and industrial customers who completion of the major and minor
13.3%* 6,581GWh
from the residential, commercial and market share Sales volume
chose Geneco to be their preferred maintenance inspection activities on its
industrial sector. Correspondingly, for FY19/20 in FY19/20
sustainable energy provider. combined cycle and co-generation power
sales volume was 6,581GWh for the
plant units.
financial year ended 30 June 2020.
Geneco remains committed to being
more than just an electricity retailer, Overall plant performance for these units
In addition to electricity retail, Geneco
constantly seeking ways to equip their has shown significant improvements
boasts multiple product offerings,
Transforming
customers with industry trends and with a higher reliability and availability
which encompasses gas and steam 8,028 GWh 0.7%, 1.4%
Possibilities into latest energy solutions, and delivering percentage improvement of 0.7% and
supply, to provide its commercial of electricity sold reliability and
Realities excellent service and value to its 1.4% as compared to the previous year in
and industrial customers with a availability
About This Report consumers. the same period. Reliability improvement
comprehensive business solution. percentage
Corporate Overview will continue to be the key focus to
The integrated energy retailer also improvement
Messages from the Top ensure the generating units operate with
Governance continues to explore new business Power Generation Group in plant
high reliability.
opportunities to complement the For the financial year under review, performance
Group’s revenue streams. YTL PowerSeraya sold 8,028 GWh of
Transforming The Group continued to emphasise on
electricity, while generation market
Challenges into maintaining high standards in quality,
Opportunities Its first solar project, housed in Pulau share saw a decrease of 2.5% as
environmental, health and safety as well
Group Performance Seraya Power Station, had supplied compared to the last financial year.
as cyber security management systems.
Environmental Performance 100% locally generated solar power. In addition to intense competition
Re-certifications of ISO9001, ISO14001,
This further enabled Geneco to due to an oversupply in generation
ISO45001 and ISO27001 were also
Transforming issue Renewable Energy Certificates capacity in the wholesale electricity
successfully completed during the year.
Small Steps into (REC) to residential and commercial market, Singapore had implemented
Big Impact customers, helping them do their ‘Circuit Breaker’ preventive measures
Our Social Performance part for the environment. Together in response to the COVID-19 pandemic
Community Outreach with Geneco’s Verified Carbon Unit since 7 April till 1 June. This saw the * calculated based on retail volume as a percentage
(VCU) offerings, Geneco is able to Nation’s electricity demand dip, as over total system demand.
GRI Content Index
17CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GROUP PERFORMANCE 7.67 million metric tonnes
of fuel oil and diesel handled in
FY19/20
Fuel Management 5,500 calls made virtually, for the financial year
PetroSeraya, the Group’s Fuel Management ended 30 June 2020. >8,500 online meetings
arm, managed to pull in a steady performance conducted in FY19/20
despite prevailing challenges in the oil industry The new platform, which went live since
and the COVID-19 pandemic, which reflects 31 March 2020, also motivated staff
the global economic situation. contribution from the various groups towards
the adoption of the digital platform, and LaunchedGeneration
The company handled 7.67 million metric enabled the creation of the Generation Technology Information
tonnes of fuel oil and diesel. The number of Technology Information Library (GENTIL), a Library (GENTIL) on
berthings for bunkering and cargo vessels saw centralised Library of Power Generation Data 31 March 2020
656 vessels berthed at the terminal in FY19/20, Information, which Power Generation staff
compared to 1,086 vessels the year before, could access with ease on-the-go.
with an average berth utilisation rate of 33.2%.
With the COVID-19 situation, employees
The figures are lower mainly due to adapted quickly and adopted the new
challenging economic conditions. Going technology platform to cope with the
forward, the team will continue to focus sudden need for remote working. The timely
Transforming on strengthening the tank leasing and fuel completion of the migration to Microsoft
Possibilities into management activities, as well as look into Office365 platform enabled employees to
Realities optimising its jetty and oil terminal operations collaborate and support each other effectively
About This Report to strengthen its jetty and oil terminal
Corporate Overview
even while working from home during the
performance. Circuit Breaker period.
Messages from the Top
Governance
Technology Group The team also partnered with the Human
Transforming In FY19/20, the team executed a planned Capital department by holding virtual training
Challenges into migration to using the Microsoft Office365 sessions to train and equip all staff with the
Opportunities platform to better support staff collaboration required technical skills to navigate the system.
Group Performance and digitisation. This came about as the
Environmental Performance Company had already set in the wheels of Going forward, the team will also look to
its transformation journey in motion, to focusing and amplifying employee adoption
Transforming better meet current and future business in the areas concerning digitisation and
Small Steps into opportunities. automation, as well as cybersecurity. Data
Big Impact analytics technologies to help enhance the
Our Social Performance This latest move encouraged an increased company’s value chain orchestration will also
Community Outreach digital adaption and virtual collaboration be a key focus, to be developed through the
within the organisation, which resulted in various groups, enabling employees to make
GRI Content Index more than 8,500 online meetings conducted, more informed business decisions with higher
15,000 messages sent across-the-board and efficiency and added precision.
18CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GROUP PERFORMANCE
Driving People Transformation on the government-funded SGIS and EIS trainers, which would drive the upskilling in education had enabled an influx of
To better prepare for future challenges scholarships, internships and the latest of the engineering workforce. In addition, training and upskilling sessions to be
and a rapidly evolving business climate, the Skillsfuture Work-Study and SGUnited the rise of online trainings by training facilitated remotely on digital platforms.
Company embarked on its transformation Traineeship programmes. providers had been made readily
journey to foster a success-oriented available due to the COVID-19 pandemic, At the industry level, the Company had
and growth mindset throughout the To ensure competency development which saw the Company’s planned also joined hands with other industry
organisation. of new hires and transfer of knowledge physical training sessions and workshops partners including Singapore Institute
from retiring employees, a new Learning converted to online ones. This global shift of Power & Gas (SiPG) to optimise
Striving for excellence in its people and & Growth department had been set up economies of scale in building up the
operations, the Company set out to build to leverage in-house technical experts as technical competency of our workforce.
new leadership capabilities, starting from the
top. Over the past financial year, the senior
and middle management teams were placed
in a leadership development programme
that would continue into the next financial
year. The flagship programme served to
help senior leaders and people managers
Transforming learn new leadership competencies to bring
Possibilities into out the best in their teams. In addition to
Realities leadership capacity and culture building, the
About This Report investment would help forge collaborative
Corporate Overview
ways of working across functional
Messages from the Top
Governance
boundaries and value chains, strengthening
camaraderie.
Transforming
Complementing leadership development,
Challenges into
succession management continued to be
Opportunities
Group Performance the top leadership agenda as part of the
Environmental Performance company’s workforce renewal plan over
the next 10 years. In addition to building
Transforming
bench strength for senior leadership and
Small Steps into management levels, efforts would be
Big Impact stepped up to build the pipeline to replace
Our Social Performance retiring engineering personnel, leveraging
Community Outreach
GRI Content Index
19CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
ENVIRONMENTAL
PERFORMANCE
Geneco, helped Water % share of power
customers to reduce consumption at plant water use
Transforming 1,900
about
the power station
saw a marginal rise
from renewable
water sources (i.e.
metric tons
Possibilities into
1.13%
Realities
About This Report of desalinated water &
Corporate Overview of GHG emissions NEWater) registered
and powered homes
99.5%. This is
Messages from the Top
325 MWh
Governance
with in line with previous
Transforming
Challenges into
of renewable energy years’ figures.
Opportunities in the FY.
Group Performance
Environmental Performance
Transforming
Small Steps into
Big Impact
Our Social Performance
Community Outreach
GRI Content Index
20CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
ENVIRONMENTAL PERFORMANCE
Solar Electric Van Energy Efficiency (EE) In efforts to reduce carbon emissions,
The total solar generated for FY19/20 The old diesel van has been replaced Overall efficiency of entire power station the Energy Market Authority
was 1.28GWh, a 22.4% increase from with an Electric Van at Jurong Power registered a marginal improvement to (EMA) has provided a grant for YTL
the previous year with the stabilisation Plant, resulting to 0.55 tCO2e of 53.66% (vs 53.5% the previous FY). This PowerSeraya alongside 2 other
of solar PV operations. CO2 emissions avoided in FY19/20, efficiency improvement coupled with the generation companies, amounting
covering a monthly average mileage COVID-19-inducted demand drop contributed to a total of S$23 million for energy
335.6km. to the 2.4 % drop in Scope 1 GHG emissions. efficiency projects.
1.28GWh total solar 0.55 tCO2e CO2 emissions 53.66% efficiency
energy generated in avoided in FY19/20 with an improvement in
FY19/20, 22.4% increase Electric Van FY19/20
Transforming
Possibilities into
Realities Direct & Indirect GHG Emissions (in tCO2e)
About This Report
Corporate Overview
Messages from the Top
3,506,752 236,703
Governance
FY19/20
Transforming
Challenges into 3,591,179 120,831
Opportunities
Group Performance FY18/19
Environmental Performance
3,739,447 34,514
Transforming
FY17/18
Small Steps into
Big Impact
Our Social Performance
Community Outreach Scope 1 Scope 2 and 3
(Direct Emissions from Power Plant Operations) (Indirect Emissions)
GRI Content Index
21CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
ENVIRONMENTAL PERFORMANCE
Environmental Performance Indicators FY19/20
Env Theme GRI Index Environmental Performance Indicators FY17/18 FY18/19 FY19/20
Energy consumed within the organisation Natural Gas and Fuel Oil consumed for power and steam generation
GRI 302-1 (non-renewable sources) Natural Gas Natural Gas Natural Gas
66,593,563 GJ 63,933,618 GJ 62,375,777 GJ
Heavy Fuel Oil & Diesel Heavy Fuel Oil & Diesel Heavy Fuel Oil & Diesel
53,069 GJ 143,145 GJ 58,538 GJ
GRI 302-3 Energy Intensity for Electricity & Steam 25.7 25.9 24.8
Energy (defined as energy consumed for electricity and steam generation
operations (i.e. house load) divided by energy output (i.e. electricity
and steam generated)
GRI 302-4 Reduction in Energy Consumption 233,480 MWh 239,000 MWh 254,508MWh
(i.e. house-load consumption) versus Base Year FY12/13 for Electricity & Steam (840.53TJ) (860.40 TJ) (916.23TJ)
Transforming
Possibilities into
Realities GRI 303-1 Water withdrawal by source (m3) 2,023,340 1,975,983 1,998,257
About This Report
Corporate Overview a. Desalinated water from seawater 1,904,552 (94.1%) 1,862,221 (94.2%) 1,662,451 (83.2%)
Messages from the Top
Governance b. Waste Water (reclaimed waste water from other industries, 107,910 (5.3%) 101,095 (5.1%) 326,136 (16.3%)
recycled water (i.e. Singapore’s NEWater, Industrial water)
Transforming c. Municipal water supply (i.e. Town Water) 10,878 (0.6%) 12,667 (0.7%) 9,670 (0.5%)
Challenges into
Water
Opportunities
Group Performance GRI 303-3 Water Recycled & Reused (in m3)
Environmental Performance
a. Total Volume 65,602 67,076 71.845
Transforming b. Percentage (of total water use in GRI 303-1) 3.2% 3.4% 3.6%
Small Steps into
Big Impact Notes:
Our Social Performance
(1)
Corporate office energy & water consumption is less than 0.01% of the power plant energy consumption and is thus a materially insignificant figure that warrants disclosure.
Community Outreach
(2)
Of the six greenhouse gases, only CO2 emissions (expressed in tCO2e) is reported as the other 5 greenhouses emissions are in insignificantly small quantities.
GRI Content Index
22CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
ENVIRONMENTAL PERFORMANCE
Env Theme GRI Index Environmental Performance Indicators FY17/18 FY18/19 FY19/20
GRI 305-1 Direct (Scope 1) GHG Emissions in tCO2e 3,739,447 3,591,179 3,506,752
GRI 305-2 Indirect (Scope 2) GHG Emissions in tCO2e 139.8 101.7 80.9
GRI 305-3 Other Indirect (Scope 3) GHG Emissions in tCO2e 34,374 120,730 236,622
Energy
GRI 305-5 Reduction in GHG Emissions Scope 1 1,807,903 1,956,161 2,040,598
(from baseline year FY12/13 in tCO2e) Scope 2 55.9 93.9 114.7
GRI 305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), SO2: 7.30E-06 SO2: 4.50E-06 SO2: 2.46E-06
and other significant air emissions (in kg/MWh) NOx emissions is insignificant and thus not measured
Air pollution
Transforming
Possibilities into
GRI 306-1 Water discharge by quality and 85,492 65,338 44,100
Realities
destination (in m3)*
About This Report
Corporate Overview BOD:TRANSFORMING SMALL POSITIVE STEPS
TRANSFORMING
SMALL POSITIVE STEPS INTO BIG POSITIVE IMPACT
Our journey is a continuous one. We recognise that
our sustainability in the long run depends on our
present actions. That is why we are committed to
strengthening our day-to-day operations to answer
the utilities and energy needs of diverse industries
and communities. Because we are confident that each
step now will make an enduring impact to our future.CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
OUR SOCIAL
PERFORMANCE
Human Capital intake of interns each year from 13
Performance tertiary students in FY18/19 to 39
The market has continued to see students in FY19/20, triple the number
challenging conditions, with staff from FY18/19. The company see
turnover rate increasing slightly to internships as part of organisational
13.8% as compared to 12.9% in the learning and growth. Interns bring
previous financial year (FY). with them fresh ideas, perspectives
and new skill sets into the organisation
Training expenditure and training while the Company employees offer
hours per employee dropped in their mentoring, experience and tacit
FY19/20. The COVID-19 pandemic knowledge in return.
disrupted on-site technical training
programme significantly as the Much emphasis was placed on staff
Transforming Company started to offer online induction in FY19/20, which recorded
Possibilities into training to continue learning. The 356 hours of staff briefing for new hires,
Realities safety training hours per employee a marked increase from the 114 hours
About This Report
also dipped to 3.8 hours per employee the previous year. Staff induction covered
Corporate Overview
Messages from the Top
from the previous year’s 5.4 hours. an overview of the Company businesses,
Governance its sustainability practices, HR policies,
With the company’s CSR Thrust fraud risk management awareness,
‘Nurturing Human Capital’, the grievance handling and whistle-blowing
Transforming
Challenges into company continued to have a healthy procedures.
Opportunities
Group Performance
Environmental Performance
Transforming
Small Steps into
Big Impact 13.8% staff turnover rate in FY19/20 3.8 hours safety training per employee 39 students as interns in FY19/20, 356 hours of staff induction briefing for
Our Social Performance in FY19/20 triple the number from FY19/19 new hires
Community Outreach
GRI Content Index
26CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
OUR SOCIAL PERFORMANCE
Health
Resources were spent putting in
place precautionary measures to
minimise the spread of COVID-19
in the workplace and increasing the
frequency of staff communications
who were working from home due to
COVID-19. The staff communications
Zero
were aimed at providing clear guidance
on the precautionary measures to
minimise COVID-19 infection among the COVID-19 infections,
workforce and leave policies for affected
staff. Surveys were also conducted to workplace fatalities
check on the mental health of staff and occupational
members. Resources and tips such diseases in FY19/20
as exercise tips, cooking recipes were
curated to help staff members cope with
Transforming the WFH stresses. COVID-19 infections,
Possibilities into workplace fatalities and occupational
Realities diseases was zero in FY19/20.
About This Report
Corporate Overview
Safety
Zero
Messages from the Top Number of Accidents per
Governance On the company’s Safety Performance,
the company has done well, achieving Million Man-hours Worked
Transforming zero number of accidents per million
Challenges into man-hours worked, and also zero lost
Opportunities man-days to workplace accidents per
Group Performance million man-hours worked.
Environmental Performance
Transforming
Small Steps into
Big Impact
Our Social Performance
Zero
Community Outreach Lost Man-Days to Workplace
Accidents per Million
GRI Content Index
Man-hours Worked
27CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
COMMUNITY
OUTREACH
Geneco ChangeMakers
Programme: Making
Waves of Change to the
Community
YTL PowerSeraya believes in reaching
out to the community at large. Through
Geneco, the electricity retail brand
of YTL PowerSeraya, the Company
is seeking to power change for a
more sustainable energy future by
harnessing the positive energy of like-
minded individuals and organisations
through its Geneco ChangeMakersSG
Transforming
Possibilities into Programme.
Realities
About This Report In addition, the Company’s corporate
Corporate Overview social responsibility (CSR) vision is to
Messages from the Top promote a positive and sustainable
Governance
environment as well as to improve its
social contribution to the communities
Transforming in which it operates. To realise this
Challenges into vision, the company also organised
Opportunities outreach programmes to the youths
Group Performance
within local communities.
Environmental Performance
Transforming
Small Steps into
Big Impact
Our Social Performance
Community Outreach
GRI Content Index
28CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
COMMUNITY OUTREACH
Transforming
Possibilities into
Realities
About This Report
Corporate Overview
Messages from the Top
Governance
Transforming
Challenges into Geneco’s Green
Opportunities Christmas Lodge
Group Performance In collaboration with its
Environmental Performance
ChangeMakers partners,
Geneco organised a series of
Transforming activities at its Green Christmas
Small Steps into Lodge, which included various Food Bundle Distribution
Big Impact sustainable craft workshops COVID-19 SUPPORT
Our Social Performance
and a kinetic bicycle to light up Geneco pledged to donate 1,000 meals to help the less fortunate through
Community Outreach
the Christmas tree decorations. a social media campaign, in collaboration with The Food Bank Singapore.
GRI Content Index
29CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
COMMUNITY OUTREACH
Supporting Our Urban
Farming Partner’s Journey
ComCrop’s rooftop greenhouse
is experiencing a greater strain to
increase production due to the
disrupted international food supply
chains caused by the the COVID-19
pandemic. Geneco then stepped in to
Transforming
support the urban farming company
Possibilities into
by committing to subsidise ComCrop’s
Realities
About This Report
electricity bills for a year.
Corporate Overview
Messages from the Top
Governance
Transforming
Challenges into
Opportunities
Group Performance
Environmental Performance
Mask distribution for vulnerable communities
Transforming During the COVID-19 pandemic, Geneco purchased 15,000 masks
Small Steps into from Refash Cares to assist the sustainable fashion business in their
Big Impact operational costs. The electricity company also roped in The Food Bank
Our Social Performance
Singapore in this partnership to distribute the masks to families within
Community Outreach
vulnerable communities during food deliveries.
GRI Content Index
30CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
COMMUNITY OUTREACH
Transforming
Possibilities into
Realities
About This Report
Corporate Overview
Messages from the Top
Governance
Transforming Powering Awareness through Jingles,
Challenges into Singing and Quizzes
Opportunities REAP (Responsible Energy Advocates Programme) seeks to Learn by PLAY-ing
Group Performance educate and engage pre-tertiary students on issues surrounding PLAY (Punggol Learning Adventure for Youths) is an
Environmental Performance
energy and climate change. Education materials with an energy- interactive learning programme that seeks to raise
climate change quiz were provided to 3 participating schools to awareness and knowledge of water issues at both global and
Transforming test students’ knowledge on energy and its relationship to climate local levels in partnership with Waterways Watch Society as
Small Steps into change. This programme saw more than 200 students taking part. its knowledge partner. Around 70 students went through an
Big Impact The students were also invited to participate in YTL PowerSeraya’s education trail to learn about water-climate change issues,
Our Social Performance
“Power The Change” jingle contest to sing about behaviour that causes of water pollution and also to gain an appreciation of
Community Outreach
helps to reduce energy waste. water as a precious resource through activity stations.
GRI Content Index
31GRI CONTENT INDEX
CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GRI
CONTENT INDEX
This is an abridged version of the G4 – GRI Content Index. Only the most material performance indicators are presented here.
For General Standard Disclosures 102-16 to 102-45 and Specific Disclosures 103-1 to 103-3, please refer to pages 59 to 67 of the independently assured Corporate
Accountability Report FY18/19.
GRI Standard Disclosure Page Number and/or URL Full Disclosure
General Disclosures
GRI 102: General Disclosures 2016
102-1 Name of the organisation Pg 6 Yes
Transforming 102-2 Activities, brands, products, and services Pg 6 Yes
Possibilities into
Realities 102-3 Location of headquarters Pg 6 Yes
About This Report
Corporate Overview 102-4 Location of operations Pg 6 Yes
Messages from the Top
Governance 102-5 Ownership and legal form Pg 6 Yes
102-6 Markets served Pg 6 Yes
Transforming
Challenges into 102-7 Scale of the organisation Pg 6 Yes
Opportunities
Group Performance Partial Disclosure. Information on temporary employees
Environmental Performance 102-8 Information on employees and other workers Pg 6 are omitted as their numbers are small relative to the total
number of full-time employees
Transforming 102-9 Supply chain Pg 6 Yes
Small Steps into
Big Impact 102-12 External initiatives Pg 7 Yes
Our Social Performance
Community Outreach 102-13 Membership of associations Pg 7 Yes
102-14 Statement from senior decision-maker Pg 7 Yes
GRI Content Index
33CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GRI CONTENT INDEX
GRI Standard Disclosure Page Number and/or URL Full Disclosure
General Disclosures
GRI 102: General Disclosures 2016
102-45 Entities included in the consolidated financial statements Pg 3 & 7 Yes
102-46 Defining report content and topic boundaries Pg 3 Yes
102-47 List of material topics Pg 9 Yes
102-48 Restatements of information Pg 3 Yes
102-49 Changes in reporting Pg 3 Yes
102-50 Reporting period Pg 3 Yes
102-51 Date of most recent report Pg 3 Yes
Transforming 102-52 Reporting cycle Pg 3 Yes
Possibilities into
Realities 102-53 Contact point for questions regarding the report Pg 3 Yes
About This Report
102-54 Claims of reporting in accordance with the GRI Standards Pg 3 Yes
Corporate Overview
Messages from the Top
102-55 GRI content index Pg 32 Yes
Governance
Specific Disclosures
Transforming
Challenges into Material Topic: Climate Change (Energy)
Opportunities 302-1 Energy consumption within the organisation Pg 22 Yes
Group Performance
Environmental Performance 302-3 Energy intensity Pg 22 Yes
Transforming 302-4 Reduction of energy consumption Pg 22 Yes
Small Steps into
Material Topic: Climate Change (GHG Emissions)
Big Impact
Our Social Performance 305-1 Direct (Scope 1) GHG emissions Pg 23 Yes
Community Outreach
305-2 Energy indirect (Scope 2) GHG emissions Pg 23 Yes
GRI Content Index
34CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GRI CONTENT INDEX
GRI Standard Disclosure Page Number and/or URL Full Disclosure
Specific Disclosures
Material Topic: Climate Change (GHG Emissions)
305-3 Other indirect (Scope 3) GHG emissions Pg 23 Yes
305-5 Reduction of GHG emissions Pg 23 Yes
Material Topic: Water
303-1 Water withdrawal by source Pg 22 Yes
303-3 Water recycled and reused Pg 22 Yes
Important Topics: Environmental
Nitrogen oxides (NOX), sulfur oxides (SOX), and other
305-7 Pg 23 Yes
significant air emissions
Transforming
Possibilities into 306-1 Water discharge by quality and destination Pg 23 Yes
Realities
About This Report
306-3 Significant spills Pg 23 Yes
Corporate Overview
307-1 Non-compliance with environmental laws and regulations Pg 23 Yes
Messages from the Top
Governance
Material Topic: Competent Workforce (Skilled Workers)
Transforming 404-1 Average hours of training per year per employee Pg 26 Yes
Challenges into
Programmes for upgrading employee skills and transition
Opportunities 404-2 Pg 19 Yes
Group Performance
assistance programmes
Environmental Performance
Material Topic: Health & Safety
Transforming Types of injury and rates of injury, occupational diseases,
Small Steps into 403-2 lost days, and absenteeism, and number of work-related Pg 27 Yes
Big Impact fatalities
Our Social Performance
Community Outreach Workers with high incidence or high risk of diseases
403-3 Pg 27 Yes
related to their occupation
GRI Content Index
35CORPORATE ACCOUNTABILITY BRIDGING REPORT YTL POWERSERAYA
FY2019/2020
GRI CONTENT INDEX
Electric Utility Sector
Description Indicators Page
Organisational Profile
Installed Capacity EU1 Refer to company website
Net Energy Output EU2 Pg 17
Number of Accounts EU3 Pg 17
Generation Efficiency EU7 Pg 21
Environmental
Commentary – Total water withdrawal by source EN8 Pg 22
Commentary – Greenhouse gas emissions EN16 Pg 23
Transforming Product Responsibility
Possibilities into
Programmes and processes to ensure the availability of a skilled EN14
Realities Pg 19
About This Report workforce
Corporate Overview
Commentary – Staff Turnover EU LA2 Pg 26
Messages from the Top
Governance
Commentary – Rates of injury, occupational diseases, lost days,
EU LA7 Pg 27
absenteeism and total number of work related fatalities by region
Transforming
Challenges into
Opportunities
Group Performance
Environmental Performance
Transforming
Small Steps into
Big Impact
Our Social Performance
Community Outreach
GRI Content Index
36You can also read
