Digital Solutions to Deliver Social Protection in the Time of a Pandemic - Identification and registration of beneficiaries for SP responses in ...
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Digital Solutions to
Deliver Social
Protection in the Time
of a Pandemic
Identification and registration of beneficiaries for SP
responses in the wake of COVID-19
For some more details see
SP.org webinar next week here
02.06.2020 Valentina Barca
Forthcoming GIZ paper
on on-
demand/continuous
registration
2
THE role of social protection
Source: TRANSFORM (forthcoming SRSP Module)
building on ILO USP, UNICEF 2019, O’Brien et al
(2018), SPaN (2019), BMZ 2018
WhAt has been happening?
Adequacy
Coverage
Both
Enhancing
…HOW?
system
resilience
Source: Gentilini et al (2020)
‘Unbundling’ the how – with a focus on ‘registration’
Building on existing systems, where possible *SRSP
Administration
Policy
How to
quickly
register,
enrol…
and pay?
Programme (design)
Source: Seyfert
et al (2019),
UNICEF 2019 &
more
WhAt existing systems?
CENSUS SURVEY
REGISTRATION
One-off at routine deadlines (e.g.
every 2-3 years, very often delayed).
PERIODIC ‘ACTIVE’ OUTREACH
Temporary ‘rotating desks’,
adequately staffed, travelling to
different communities over time
TOUCHPOINTS
ALONG THE
DELIVERY
CHAIN
CONTINUOUS ON-DEMAND Permanent local
REGISTRATION, IN PERSON OR
ONLINE
offices/capacity
Always available, in person via
local welfare/programme offices or
Municipal/local offices, or online
Online or hotline
(digital ‘window’)
DATA INTEGRATION
Integration of existing
databases e.g. Civil Registry,
ID, Tax, etc.
Source: Barca and Hebbar (2020) – GIZ see also Lindert et al (forthcoming) - WB
And for an emergency? Not necessarily leveraged in full..
CENSUS SURVEY
REGISTRATION
One-off at routine deadlines (e.g.
every 2-3 years, very often delayed) –
NOT the topic of this paper.
PERIODIC ‘ACTIVE’ OUTREACH
Temporary ‘rotating desks’,
adequately staffed, travelling to
different communities over time
TOUCHPOINTS
ALONG THE
• Capacity
DELIVERY
CHAIN
CONTINUOUS ON-DEMAND
• Processes
Permanent local
REGISTRATION, IN PERSON OR
ONLINE
offices/capacity & systems
Always available, in person via
local welfare/programme offices or • Data
Municipal/local offices, or online
Online or hotline
(digital ‘window’)
DATA INTEGRATION
Integration of existing
databases e.g. Civil Registry,
ID, Tax, etc.
Source: Barca and Hebbar (2020) - GIZ
Building on
capacity,
processes/
systems & data
+ ‘Usual suspects’, vulnerable
…All COMPLEMENTARY approaches! + Informal workers & missing middle
+ Better offA1. Using existing data from SP sector in creative ways…for emergency
expansion/payments via
new or existing programme
Social Assistance
‘Easy’ Potential
and fast coverage Where?
Past beneficiaries from Zambia
beneficiary registries
DATA INTEGRATION. Those on waiting lists Iraq, Sri
EXPANDING TO: Lanka,
(previous quotas)
Zambia
Those who were eligible but North
had previously been Macedonia
rejected as beneficiaries
Pakistan,
Further expanding to a broader caseload Brazil, Cape
using data on potential beneficiaries from Verde, Peru,
Social Registries Colombia,
Ecuador,
(registered but not eligible for routine
Jordan,
programmes) Malaysia,
Source: SPACE overview, building on Barca and Hebbar (2020), Gentilini et al (2020), IPC Indonesia…Social registry …deep dive Source: Barca and Beazley (2018) – DFAT – see also Barca and Chirchir (2020)
Social registry …deep dive
Social registry …deep dive Source: Gentilini et al (2020) May 15 edition
A2. Using existing Government data BEYOND SP sector in creative ways
‘Easy’ Potential
Where?
& fast coverage
Government… non SP
Singapore,
…reach ‘everyone’ Hong Kong,
Japan
ID/CRVS data to…
…reach some
categories of
DATA INTEGRATION. individuals
Using:
Bolivia,
…Target OUT Namibia…
Depends
Other gvmt data to on which
and how
register or complement USA (tax)
other methods… Morocco
(H.I.),
Ecuador
Tax data, disability, land,
(census)
health insurance, census,
etc
Source: SPACE, building on Barca and Hebbar (2020), Gentilini et al (2020), IPCA3. Using OTHER existing data BEYOND SP sector in creative ways
Other …also capacity, tools! ‘Easy’ Potential
Where?
& fast coverage
Humanitarian data Covid not yet
DATA INTEGRATION. Financial inclusion programmes,
India,
EXPANDING using: mobile money providers, others Uganda…
including private sector
Local council/cooperative
Cape Verde,
registration mechanisms and/or Sierra
chambers of commerce and or Leone..
informal worker organisations,
farmer registries..
Source: SPACE, building on Barca and Hebbar (2020), Gentilini et al (2020), IPCB1. On-demand emergency registration via Digital ‘windows’ and helplines
‘Easy’ Potential
Where?
Permanent local & fast coverage
offices/capacity
Thailand,
Digital window or helpline. Peru,
Colombia,
Triggering or complementing registration and Namibia,
enrolment Malaysia,
South Africa,
Morocco etc
579,000 applications 22 million applications
in one week (SMS) in two weeks… but
out of 739,000 target was 9 million
deemed eligible
Source: SPACE, building on Barca and Hebbar (2020), IPCB. On-demand emergency registration via Digital ‘windows’ and helplines
EASY? Depends..
• ID as backbone for authentication!
• Strong outreach and comms +
support… to ensure we are not
excluding those most in need
• Interoperability/data sharing to
address risk fraud or enhance
‘targeting’ i.e. not ‘ALONE’
Source: SPACE, building on Barca and Hebbar (2020)No matter what…
No matter what:
• Leveraging existing systems – the stronger & more
prepared the better (SP and beyond – e.g. ID - BUT)
• Sequencing… complementing
• No matter what option/s:
SIMPLE is BEST: Simplified forms, eligibility criteria and
documentation requirements, authentication/
identification processes – pay now verify later
ACCOUNTABILITY to AFFECTED POPULATIONS
Accessibility: Handholding + last mile support + grievance
Safety/reduced risk of contagion
Responsible use of data at all stages of the chain
20THANK YOU
Resources
COVID related
• SPACE 2020 – Rapid expansion of caseloads
• Barca and Hebbar (2020) On-demand and up to date? Dynamic inclusion
and data updating for social assistance
• Ongoing tracking of COVID responses via SP World Bank/Ugo Gentilini’s
weekly updated paper downloadable here
• ILO’s overarching framing here and Asia-Pacific mapping to date here
• OECD summary policy brief (with a social insurance focus primarily) here
and mapping excel here
• SP.org newsletter, and online community
• IMF tracking here (fiscal, monetary and exchange rate/balance of payments)
• CaLP’s go-to page on resources etc
Shock Responsive Social Protection
• (2020) TRANSFORM forthcoming Curriculum on SRSP – out soon
• (2019) The UNICEF Guidance on SRSP
• (2019) The SPAN Guidance on SP across the development humanitarian nexus
• (2019) Unbundled : A Framework for Connecting Safety Nets and Humanitarian Assistance
• (2019) DFAT - Building on government systems for shock preparedness and response
SP Information systems • (2018) DFID & OPM SRSP toolkit and Synthesis report
• Chirchir and Barca (2020)
• Barca (2017)
• Leite et al (2017)You can also read
