EXHIBITOR PROFILES PROGRAM HIGHLIGHTS VISIT AUSTRALIA'S NEWEST MEGAYACHT BERTH - Marina Industries Association
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INSPIRING
BUSINESS
SUCCESS
EXHIBITOR PROFILES
PROGRAM HIGHLIGHTS
VISIT AUSTRALIA’S NEWEST MEGAYACHT BERTH
APRIL 20 2 2
2
WATERLINE CEO UPDATE APR 2022
I
n the first edition of Waterline & Exhibition – Marinas22.
for 2021 we ran a great feature 2. D
eliver a comprehensive
to mark International Women’s education program (including
Day (IWD) and profiled many of the launch of a new online Work
the women working in our industry Health Safety Best Practice
in a range of diverse roles. While Course).
the focus for this year’s issue is 3. Help marinas attract new workers
naturally on Marinas22, I couldn’t to our industry through Marine
CHIEF EXECUTIVE OFFICER:
let IWD pass by without making a Jobs.
Suzanne Davies
few comments. 4. G row participation in our key
ceo@marinas.net.au
This year, I again joined Lorraine accreditation programs - Gold
MEMBERSHIP & PROGRAMS MANAGER: Yates and her White Bay 6 team Anchor and Clean Marina,
SUZANNE
Ed Shute on a very soggy Sydney morning whilst improving recognition
manager@marinas.net.au at the CYCA for their annual
DAVIES from governments, consumers,
MEMBERSHIP & COMMUNICATIONS
IWD breakfast. White Bay 6 insurers and community
OFFICER: is primarily a boatyard, fuel and drystack stakeholders.
Michelle Macready facility, yet 40% of the team are women. 5. Provide an avenue to promote your marina
info@marinas.net.au Ange Melville has recently joined the team and your commercial tenants, to boat
as Service Manager and is really making her owners through My Marina Guide.
INDUSTRY EDUCATION OFFICER: mark. Lorraine explained, “Ange has a lot of 6. Deliver an electronic Marina Supplier Guide.
Vijaya Selveraj experience in vessel maintenance. Her deep 7. Deliver a Superyacht Ready accreditation.
education@marinas.net.au knowledge, genuine and personable character, 8. Report on the results of the recent Health
ADDRESS: quickly enabled her to gain the respect of her of the Marina Industry Survey and conduct
53 Hume Street, Crows Nest NSW 2065 team and our customers. She has brought a Salary Survey.
a very positive and motivating vibe to our Thanks to all members who welcomed me
POSTAL: operations, and it is a great demonstration of to their sites on my recent visit to Victoria.
PO Box 1204, Crows Nest, NSW 1585 the beneficial impact of workplace diversity.” I spent most of my time on the Mornington
Phone: + 61 2 9439 5806 The theme of IWD 2022 was Peninsula and visited all members down
www.marinas.net.au ‘#BreakTheBias’. As I reflect on the women that way. I think I have covered all of our
that we have in our industry and the company Victorian members now, with the exception of
that I was in, I felt very proud of the progress Gippsland (next on the list).
MARINA INDUSTRIES that we have made in ‘breaking the bias’. In line with our aim to move our Board
ASSOCIATION LIMITED When I asked Lorraine who was left back on meetings around the country, our February
site, she responded, “I had to get someone in meeting was held in Melbourne. Following the
to look after the office and phones because meeting, we moved on to Pier 35 Bar & Grill
the boys can’t manage that,” - I then realised at d’Albora Marinas where we had a well-
we still have a way to go before we truly attended Regional Members’ Meeting. It was
‘#BreakTheBias”. great to hear how the Victorian government
At the end of last year, the Board made agencies are working to support industry and
a decision to invest further in the delivery we were joined by Katherine Grech of Better
of member service, initiatives and support Boating Victoria, and Jo Richards from Parks
resulting in the appointment of Ed Shute as Victoria. Steve Walker from BIA Vic shared
Membership & Programs Manager. I will leave an update on their activities and progress on
INDEX Ed to introduce himself to you further in the their strategic plan.
2 CEO Update magazine, but the investment in this new role With international travel restrictions
is to support the MIA’s expanding membership continuing to ease, international travel is now
4 MIA Members and its new and existing member programs. more realistic and I had the opportunity to
5 Marinas22 Ed will take on the responsibilities of the MIA visit all the MIA members in Singapore at the
8 Sponsor Support accreditation programs including Clean Marina end of March. The purpose of the visit was
and Gold Anchor, further the development the One 15 Marina Singapore Gold Anchor
10 Marinas22 Exhibitor Profile
of My Marina Guide, drive new initiatives and accreditation. Seeing this marina, the
14 Southport Yacht Club provide ongoing support to members. Ed will incredible facilities on offer and experiencing
16 Insurance spend much of his time out and about with the exceptional personalised service,
members, learning about their businesses and reinforce why is the MIA International Marina
17 Gold Anchor
helping members get the most value from of the Year.
18 Software Updates their membership. Please extend him a warm Singapore has many great marinas, and I
23 Marina Training Institute welcome when you meet him. saw them all. I really enjoyed meeting Selva
28 Industry News The additional capacity will enable the and Zailani at Marina at Keppel Bay, another
MIA to deliver on initiatives that support the Gold Anchor marina in a spectacular setting.
32 Environmental / Clean Marina
businesses of our members. In line with our I had a lovely lunch with Simon Tan and Vice
34 Industry Moves 2021-2024 Strategic Plan, we have a number Commodore Charlie Chan at the Republic
37 Legal Lines of priorities for 2022 which include: of Singapore Yacht Club, a wonderful club
1. Delivery of the best ever Marinas Conference steeped in history. Continues page 4
38 New Members
ADVERTISERS’ INDEX
COVER IMAGE: 3 Superior Jetties 5 Butchart Marine Services 9 Drystack Australia 15 Roodberg 19 Pacsoft
The new megayacht berth at Southport Yacht Club, 20-21 Bellingham Marine 22 AerLift 24 Marine Travelift 29 AerLift 30 Marinaquip
Gold Coast, Queensland 31 Red Dog Group Back Cover M-Tech
WATERLINE A P R I L 202 2
CHAIRMANS UPDATE
DECEMBER 2019
Proud manufacturer of
Australia’s largest
superyacht berth
SUPERYACHT BERTHS Southport Yacht Club, Gold Coast
+61 7 5594 8200 | info@superiorjetties.com | www.superiorjetties.com
4 MIA MEMBERS
CEO UPDATE CONTINUED increasingly important partnership, as we head towards net zero. Good
environmental knowledge and support will be critical to our industry,
It is great to be out and about meeting with members again. Everyone and we look forward to BMT helping us to guide the way. Thank you to
is looking forward to Marinas22 and there is more in the following Philip Haines, Greg Fisk and Jeremy Visser for their continued personal
pages to whet your appetite with what is in store. We have designed a support of the MIA.
great program and have a sell-out exhibition. With borders re-opening, We also welcome waterfront development specialists Copley Marine
restrictions easing and a very buoyant industry, we are expecting Consulting Group (CMCG) as a Bronze sponsor. CMCG has been a
that Marinas22 will be one of the most successful conferences and member of the MIA for many years, and we are very grateful for their
exhibitions to date. further investment and support.
Finally, as always, I ask members to consider our sponsors and I hope all affected have recovered from the extreme weather we
partners when making procurement decisions. Members will now have had of recent times (we have courses to prepare for that by the
be aware that BMT has increased its commitment to industry and way) and look forward to seeing you all on the Gold Coast in May at
the MIA by becoming our Environment Partner. This will become an Marinas22.
NOTICE OF ANNUAL GENERAL Following the recent flood events in
MEETING - AUSTRALIAN MEMBERS Queensland and Northern NSW, several
The Association’s Annual General Meeting damaged pontoons washed up on
will be held electronically between Tuesday Queensland shorelines, resulting in the
26 April and Friday 13 May 2022. The polystyrene core to break into tiny pieces of
Notice of Meeting was emailed to eligible “white spill”. Senior supplier representatives
members on Friday 1 April and is also from MIA members Bellingham Marine,
available on the MIA website. All eligible Superior Jetties, The Jetty Specialist, and
members will receive an e-mail inviting Poralu joined the discussion.
participation in the AGM on Tuesday 26 A number of action items were agreed,
Member Renewals April. The 2022 MIA Annual Report and all to ensure the industry take a leadership
meeting papers are available on the MIA position influencing potential policy and
2022 website under the Resource Centre tab regulation. Further work is being done
All MIA memberships were (you will need to be logged in to access). in this area and the MIA is planning on
due for payment in January. updating members at the upcoming
Renewing members have been
SUPPLIER ROUNDTABLE ON THE Marinas22 Conference and Trade Exhibition.
sent their 2022 member kits. If ENVIRONMENTAL IMPACTS OF The MIA takes environmental issues very
you have not received your 2022 MARINA INFRASTRUCTURE seriously and drives industry awareness
kit, please contact Michelle on On the 18th of March, the MIA invited of such issues through the Clean Marina
02 9439 5806 marina infrastructure suppliers to join a program that was initiated 16 years ago
or info@marinas.net.au roundtable discussion on alternatives to and in more recent times the ‘single use
polystyrene in pontoons. plastics pledge’.
Meet your new Membership & Programs Manager – Ed Shute
To support the Marina Industries Association’s (MIA) products generating considerable growth for the businesses
expanding membership and member programs the MIA is I have previously worked for.
delighted to welcome Ed Shute to the team. What better way My three passions are boating, food and wine – this led me
to get to know Ed, than have him introduce himself? to start a retail and wholesale wine business more than 10
years ago.
Tell us about your background:
I have over 15 years of marketing and business development What attracted you to the marina industry?
experience across the tourism, hospitality, and marina I love being out on the water. From a young age any chance
sectors. I have successfully launched new brands and I could jump aboard a boat I would, whether it was out
fishing with family or on a Hobie Cat with mates on holidays,
or simply jumping on the Manly Ferry.
I loved every minute working at d’Albora, after exploring
other opportunities in the hospitality sector, I realised how
much I missed the marina industry so was drawn back into
the fold when I saw the role advertised at the MIA.
What excites you about working for the MIA?
I have experienced first-hand the importance of the MIA
programs and how they assist marina businesses to increase
their efficiency, remain compliant and grow stronger.
There are so many great initiatives and programs at the
MIA that can assist members, so I look forward to meeting
members, learning about their businesses and helping them
get the most out of their membership.
Ed is already out visiting members - with Stephen Hoskings (L) and Something that is always at the front of mind here at the
Dee O’Callaghan (R) from The Quays Marina NSW MIA is: “It’s our business to support yours.”
WATERLINE A P R I L 202 2
MARINAS22 PROGRAM 5
The program for the Marinas22 a variety of plenary sessions evening touring the Broadwater
International Conference and and workshops, and will tackle and catching up with old friends.
Trade Exhibition brings together a variety of industry issues, The Marinas22 Gala Dinner
a fantastic line up of speakers focus on specific operational will be held at the JW Marriott
that will deliver relevant, timely matters and will explore and at the conclusion of day two
and thought-provoking content showcase the opportunities and and the event will wrap up with
designed to inspire delegates to innovations of the future. an optional VIP Study Tour of
capitalise on the strength of Marinas22 will be ‘topped the leading Gold Coast marine
the industry. and tailed’ with two networking facilities on Wednesday 25th
The theme for Marinas22 is events. On the evening of May. Visit Platinum Gold Anchor
Inspiring Business Success Sunday 22nd May we take the Sanctuary Cove Marina, The
- this is exactly what this opportunity to tour the new Boat Works and the 5 Gold
program will deliver. superyacht berth at Southport Anchor Gold Coast City Marina &
The two-day program is Yacht Club before boarding the Shipyard before being shuttled
comprised of 24 conference superyacht venue YOT Club for to the Gold Coast or Brisbane
sessions and is delivered through, the Welcome Reception. Enjoy an airport to catch flights home.
+61 (0) 438 548 163
www.butchartmarineservices.com.au
greg@butchartmarineservices.com.au
Australia’s No.1 Boat Stands
QUALITY MARINE SERVICES
High quality and innovative solutions to boat hoisting, transportation, storage and marina facilities.
A P R I L 2 02 2 WATERLINE
6 MARINAS22 PROGRAM
Day 1: will be the focus of a plenary session by
Ashley Fell, Demographer and Social
Marine Industries, Joe Ueberroth will
discuss how marinas can maximise their
Researcher and Director of Advisory at return on investment, through several
Day 1 of the Marinas22 program is McCrindle Research. strategies including yield management,
designed to provide delegates with Delegates will receive the findings further investment and prudent
the research, data and tools needed to of the Health of the Australian Marina operational management.
leverage off the recent growth in the Industry Survey (HAMIS). With over The second half of day 1, will provide
industry to set their businesses up for a decade of reliable industry data delegates the option to delve into
future success. collected by Michigan State University, specific topics through two workshop
Following an economic overview an overview of the trends and key streams. Each workshop session will
and forecast from Tapas Strickland industry benchmarks will be presented involve a panel of experts discussing
from NAB, future consumer and along with the latest 2021 data. topics such as innovation, the
demographic trends and the Investor, owner and entrepreneur, environment and industry evolution,
opportunities for the marina industry President and owner of Bellingham marketing and the guest experience.
Day 1 – Monday 23 May
8:45 AM - Delegate Welcome
8:50 AM Conference Chair Mike Harvey will welcome delegates to Marina22
The MIA thanks the 8:50 AM - Welcome Address
9:10 AM Office Opening address from the Queensland & Federal Governments
Marinas22 sponsors
and partners for 9:10 AM - Economic Forecast
their support. 9:40 AM Mr Tapas Strickland, Director, Economics, NAB
Platinum Sponsor Now and Towards 2031
9:40 AM -
Ashley Fell, Demographer & Social Researcher and
10:25 AM
Director of Advisory at McCrindle Research
11:10 AM - Health of the Australian Marina Industry
11:40 AM
11:40 AM - Maximising Marina Returns
Gold Sponsor 12:20 PM Joe Ueberroth, Owner & CEO, Bellingham Marine
12:20 PM - Integrated Place Based Management for Waterways
12:35 PM Gold Coast Waterways Authority
The Greener Marina Engaging Customers through
City of Gold Coast Decarbonisation of the Marina Events
Welcome Function Sponsor Marina Industry Session Chair: Paul O’Rourke, NCYC
1:50 PM -
Session Chair: Brett Bolton, Coriolis Club Presenters: Steve Sammes,
2:50 PM
Marine Presenters: Greg Fisk, BMT; Mulpha Sanctuary Cove Marina;
Chris Cudlip, Seavolt Kate Purdie, Coral Sea Marina;
Les Binkin, Shell Harbour Marina
Welcome Function
Venue Sponsor
Boatyard Insights Marina Branding
An Evolving Industry Sector Session Chair: Nicky Vaux,
Chair Trenton Gay, Gold Coast Empire Marinas Group
3:30 PM -
City Marina & Shipyard Presenters: Maria Dalamaras,
4:15 PM
Panel lead- Lorraine Yates; Rio Consulting Group &
White Bay 6 Marine Park Pip Raedio, Upstream
Investigations
Destination Partner
Innovation Showcase Tactical Marketing
Five New Solutions for Session Chair: Nicky Vaux,
4:17 PM -
Marinas of the Future Empire Marinas Group
5:02 PM
Session Chair: Stephen Joyce,
City of Gold Coast
Global Media Partner
5:02 PM - North Harbour Happy Hour
6:30 PM Canapes & Drinks with Exhibitors
WATERLINE A P R I L 202 2
MARINAS22 PROGRAM 7
Day 2: the BIA, Vice President of ICOMIA and
the Managing Director of the Empire
speakers in the world on the topics of
change, digital transformation, mindset,
Marinas Group. innovation, strategy and the future. He
Boat ownership and boat utilisation Insuring against and managing risk, is also the Chief Marketing Officer at
has seen unprecedented growth over legal issues facing marinas and creating Minima. An entrepreneur and investor,
the past two years. Delegates on day an engaged, productive and high Jonathan has nine start-ups to his
2 of Marinas22 will be encouraged to performing workforce through training credit. He has also advised well-known,
look internally at their operations to and development will be the focus of blue-chip companies including Google,
capitalise on the industry growth. the workshop sessions. Microsoft, Apple, P&G, Unilever, Nestle,
Darren Vaux will look at how The program will conclude with the Lego, Heineken, Sony and IKEA, and is
sustainable this growth is and how the keynote address on ‘Inspiring Success’ trusted by senior executives around the
industry can keep new and old boaters from Jonathan MacDonald. Jonathan world to convert his insights on perpetual
engaged as we move into a post COVID is an award-winning, bestselling author change into profitable business
environment. Darren is the President of and one of the most in-demand keynote strategies and personal success.
Day 2 – Tuesday 24 May
Future Waterways Management Government Breakfast –
sponsored by Bellingham Marine
7:15 AM -
Led by the Gold Coast Waterways Authority, a panel of government
9:00 AM
agency representatives from around the country will come together to
discuss key issues in waterways management. The MIA thanks the
Marinas22 sponsors
9:00 AM - Boating Beyond Covid – Future New Boaters
9:40 AM Darren Vaux, Empire Marinas Group, President BIA, VP ICOMIA
and partners for
their support.
9:40 AM - MIA Update
10:20 AM Suzanne Davies, CEO, MIA
Gala Dinner Sponsor
Insuring Marina Businesses Dale Carnegie People &
11:00 AM - Session Chair: Lyndon Turner, Culture Workshop
11:45 AM CEO Nautilus Marine Insurance Session Chair: Will Farmer,
Presenters: TBC Managing Director, Dale Carnegie
Legal Marina Matters Dale Carnegie People &
11:45 AM -
Tim Smith, Culture Workshop
12:30 PM
McInnes Wilson Lawyers Continues...
Lessons & Learning from Others Superyacht Ready -
Session Chair: Mike Harvey, The Big Boats are Coming
Chair, Marinas22 Session Chair: David Good, CEO,
1:45 PM -
Presenters: Andrew Chapman, Superyacht Australia
2:45 PM
President, MIA Presenters: John Hogan,
CEO, Superior Group;
Suzanne Davies, CEO, MIA
3:15 PM -
3:30 PM 2032 Brisbane Olympics
3:30 PM - Inspiring Success
4:30 PM Jonathan MacDonald, author, entrepreneur, investor, innovator
4:30 PM - Closing Comments
4:45 PM Session Chair: Mike Harvey, Chairman, Marinas22
6:30 PM -
11:00 PM Gala Dinner Sponsored by Gold Coast Waterways Authority
Technical Tour – Wednesday, May 25
8:30 AM - Sanctuary Cove – Platinum Gold Anchor Marina
10:00 AM (Breakfast & visit)
10:30 AM - The Boat Works – New Infrastructure,
12:00 PM Yard Design & Range of Services
12:15 PM - Gold Coast City Marina – Full-service Yard & Marina/
1:45 PM Onsite Business Showcase
1:45 PM -
3:30 PM Lunch Quarterdeck Restaurant (GCCM)
A P R I L 2 02 2 WATERLINE
8 SPONSOR SUPPORT
Industry Supporters
The MIA encourages members to support our sponsors and partners by considering them when making
purchasing and supply decisions. These businesses provide important financial support to ensure your
industry association can provide the appropriate support to grow an even stronger industry.
BELLINGHAM MARINE OPENS
NEW OFFICE ON THE GOLD COAST
B ellingham Marine has opened a
brand-new office on the Gold
Coast in Coomera. Paul Sorrell CMM,
on the coast provides our clients
a base to pop into the office or
request a meeting to discuss
the Bellingham Marine Queensland marina expansions, refurbishment manufacture and construct facilities at
Business Development Manager, is works or just to catch up. Clients are iconic locations throughout Australia.”
based on the Gold Coast and is excited also welcome to visit the factory in Paul went on to say, “we are much
to now have a permanent presence Brisbane to see how their projects are more than a dock manufacturer. We
here. Paul explains, “Having a presence taking shape. We do pride ourselves on are marina construction experts and
delivering support and expertise then some. Our network of resources
to our clients that goes well is available to all our clients. Bring us
beyond any warranty period.” your questions and challenges and
“Our experienced team is we’ll work to find the most beneficial
dedicated to ensuring both solution for you, your site, and your
marina design and engineering customers.” The new offices will cement
utilises the most up to date Bellingham’s commitment to the region
products. Our site-specific and all across the East Coast.
engineered solutions are Bellingham Marine Gold Coast Office
recognised as the best way to Unit 1/71 Shipper Drive,
deliver long term value to our Coomera QLD 4073
marina customers. We work Paul Sorrell, Manager QLD
Paul Sorrell CMM, QLD Business Development
closely with Councils, developers Phone: +61 488 011 575
Manager of Bellingham Marine
and private owners to design, pauls@bellingham-marine.com.au
SPONSORS & PARTNERS
These are the businesses providing additional support and commitment to the industry
Industries through their sponsorship of the MIA. We ask that you consider their products and services
Association when contemplating your next purchasing decisions.
PLATINUM SPONSOR GOLD SPONSOR INSURANCE PARTNER
SILVER SPONSORS ENVIRONMENTAL PARTNER
CLOTHING PARTNER
BRONZE SPONSORS
WATERLINE A P R I L 202 2
SPONSOR SUPPORT 9
COPLEY MARINE INVESTS IN INDUSTRY SPONSORSHIP
T he MIA is pleased to announce,
that in a demonstration of industry
support, Copley Marine Consulting
Transport for NSW, DPI
Fisheries and Crown
Lands.
Group has invested in sponsorship of Based in Sydney the
the MIA. team includes engineers,
Copley Marine Consulting Group CAD designers, planners
(CMCG) is a waterfront development and project managers
consultancy firm specialising in club, and cover projects along the East Coast Association makes to the industry. With
commercial marina developments of Australia. our focus on assisting marina operators
and residential jetties and mooring MIA CEO, Suzanne Davies and homeowners to cut through red
pens. Their experience lies in handling commented on Copley Marine’s tape when developing their waterfront
complex planning approvals and liaising further commitment, “Copley Marine infrastructure, we are confident that our
with government departments such as Consulting Group have been members partnership with MIA will be mutually
of the MIA for six years and I am very beneficial and will positively impact the
pleased with their decision to provide marine industry. We look forward to a
further commitment and support long working relationship”.
to the industry. Many MIA members Industry sponsorship is a great
have worked with them over the years way for suppliers to remain ‘top of
and Copley Marine has provided very mind’ and is a great way to ensure
effective service to them especially in exposure in our growing industry. In
terms of dealing with regulatory bodies a recent survey of members, it was
and in planning and preparing for their reported that nearly 64% of members
developments”. will actively consider sponsors when
CMCG Managing Director, Alister making purchasing and acquisition
Copley recognises the work the MIA decisions.
does each day to support the industry. Learn more about Copley Marine
“I am proud to support the MIA by Consulting Group:
becoming a Bronze Sponsor. We Phone: 0450 909 604
Alister Copley
know the important contributions the Email: alister@copleymarine.com.au
BREAKING NEWS
THE MIA WELCOMES ITS
NEW CLEAN-TECH PARTNER,
THE SEARIAL CLEANERS
T he Searial Cleaners are the world’s first coastal waste
management range designed to combat marine
pollution and restore waters and shores to a pristine state.
Meet the superhero cleaners;
•B eBot – The beach screening robot moves across and
sifts sand, collecting buried waste.
•C ollect’Thor – Fixed waste collector attached to a marina
that attracts and engulfs all solid & liquid waste floating
on the water surface
• InvisiBubble – A Bubble Barrier that purifies water,
deflects debris, quarantines hydrocarbons to preserve
•P
the surrounding fauna
ixieDrone – A remote controlled, mobile on water waste
DRYSTACK AUSTRALIA
collector Smart economical solutions to drystack
We look forward to bringing you more, but in the and vessels storage.
meantime visit www. https://searial-cleaners.com/ Planning, design, fabrication and installation of drystack
racks and buildings, concrete hardstands, travel lift jetties,
negative fork wharves, seawalls, floating layby facilities
and all marina and boat infrastructure.
E: joshua@drystackaustralia.com.au
Ph: +61 416 028 413
www.drystackaustralia.com.au
A P R I L 2 02 2 WATERLINE
10 M A R I N AS 2 2 E X H I B I TO R P R O F I L E
Visiting exhibitors at
Marinas22 is the most
47
efficient and effective way to
46
keep abreast of the newest
products and services
available on the market.
FLOOR PLAN
X - BOOTH Locations Find out who is exhibiting and
45 where you can find them.
44
43
42
34 33 32
31
30
41 40 39 38 37 36 35
19 20
29
17
16 22 21
28
18
27
23
13
11 12 14 15 26
1 2 3 4 5 6 7 8 9 10
24 25
FIND US AT
BOOTH 3-4 FIND US AT
Offering high quality and innovative solutions to boat hoisting, BOOTH 9-10
transportation, storage and marina facilities. The quality
international brands offered are market leaders providing efficient
solutions to boatyards, dry stacks, boat builders and marinas.
M-Tech specialises in the design and manufacture of utility
These include Roodberg (mobile boat hoists, hydraulic trailers, service pedestals and associated equipment. Established in 1977
boat transporters and cranes), Brownell Boat Stands (boat and located on the Gold Coast, we source over 70% of materials
storage solutions), Capria electric dry stacking machinery, that make up our products within Australia. M-Tech is Australia’s
Seijsener marina pedestals, IYADS Jellyfishbot (marina pollution) leading marine pedestal maker, exporting to over 28 countries.
and Multi-Mover electric tugs. The company works closely If you’re interested in service pedestals, EV chargers, fire &
with each individual client to provide the most practical and emergency equipment, talk to the experts.
economical solutions tailored to their environment.
For general enquiries: sales@m-tech.com.au
Ph: 0438 548 163 or 02 9905 7713
or Ph: (+61) 07 5580 3041
greg@butchartmarineservices.com.au
https://butchartmarineservices.com.au/
FIND US AT
BOOTH 5-6
Proud manufacturer
of Australia’s largest
superyacht berth
Southport Yacht Club, Gold Coast
+61 7 5594 8200 | info@superiorjetties.com | www.superiorjetties.com
WATERLINE A P R I L 202 2M A R I N AS 2 2 E X H I B I TO R P R O F I L E 11
Bellingham Marine is the world leader FIND US AT
in the design, manufacturing, and
BOOTH 17
construction of marinas. Since 1958,
Bellingham Marine has installed more Established in 1954 in Sturgeon Bay, WI, USA, Marine Travelift
than 30 million square feet of pontoon has a long-standing reputation as a marine industry leader and
systems. Our products and services cover is recognised for excellence on a global scale. The company
every aspect of the marina industry, from manufactures a complete lineup of boat handling equipment
our flagship line of floating pontoons to drystack storage. including mobile boat hoists, marine forklifts, and self-propelled
As the world’s most comprehensive marina construction company, hydraulic transporters. Every Marine Travelift machine is
we offer expertise in design, permitting, project management, customisable to the specifications of each marina or yard and
maintenance, and retrofitting, providing owners with unparalleled proudly supported by an extensive international dealer and
benefits. service network. You’ll find more than 4,500 Marine Travelift units
Bellingham Marine Australia’s expert team provide site-specific currently in service worldwide. Our sales team in Booth 17 are
solutions, creating long term value for our clients. ready to answer any questions you may have.
For general enquiries: www.marinetravelift.com
sales@bellingham-marine.com.au FIND US AT
Scott Alger – Director of sales for Asia and Oceania:
or Ph: (+61) 07 3376 6955 BOOTH 11-12 salger@marinetravelift.com Ph: +1(920)743-6202
FIND US AT FIND US AT
BOOTH 14 BOOTH 18
Providing sophisticated management solutions to Marinas,
Boatyards and Dry stacks.
Visit our stand and view our Customer Portal App – a recently
released App giving you a gateway to your customers.
The App provides easy access to Customer and Vessel details, Specialising in site specific fit for purpose marine spill kits, for
everyday operation and even facilitates communications. both the commercial and recreational sector.
Some key features: ORCA is the Number one training provider in hands on oil spill
• Username and password management with SMS Authentication response techniques that are tailored to your site.
• Create / edit customer and vessel information ORCA train the State and National Response Teams for large and
• View outstanding accounts and make online payments small spills all over Australia and are the leading response agency
• Review, approve and upload documents
for many private and government agencies.
• Receive and send text communication (with NG driven bulk messaging)
ORCA also have dedicated spill responders that can be at any
All this functionality with business operations through NG to
spill large or small anywhere in Australia in 24 hours or less.
manage your workflows and visible content.
Contact Jon Leutenegger – jon@pacsoftmms.com Both inland and marine.
or Ph: +61.0410.657.298 www.oilresponse.com.au Ph: 03 9397 3511
Unmatched
Lifting
Ability +61(0)403348456
Visit us @ Booth 15
Nautilus Marine Insurance are a leading The Gold Coast Waterways Authority
provider of insurance solutions for (GCWA) is committed to ensuring that locals
recreational vessels and marine business and visitors can enjoy and thrive in our
assets across Australia and New ‘Waterways City’ now, and into the future.
Zealand, protecting over 45,000 vessel GCWA proactively works on behalf of the
owners and marine industry members. QLD Government, with key stakeholders and
Through our industry lines division, the community to ensure the 5 rivers, 170km
Nautilus Marine Insurance specialises in creating tailored business of navigable channels and more than 750ha of lakes and dams
insurance solutions for clients servicing the recreational boating under its management remain safe and accessible.
market including marina operators and owners, yacht clubs and GCWA achieves its objectives through the implementation
boat clubs, boat dealerships, and most marine trades. of the Gold Coast Waterways Management Strategy 2021-30
We’re passionate supporters of the marine industry here at Nautilus focused on access, connections and destinations. The Strategy
Marine Insurance. Which is why we are proud to work with the MIA is delivered through a waterways management program guided
as its Official Insurance Partner. by evidence-based integrated planning and community and
https://www.nautilusinsurance.com.au/ stakeholder engagement.
Ph: 1300780533 https://gcwa.qld.gov.au/ FIND US AT
FIND US AT
Ph: 07 5539 7350
BOOTH 16 BOOTH 27
mail@gcwa.qld.gov.au
A P R I L 2 02 2 WATERLINE12 M A R I N AS 2 2 E X H I B I TO R P R O F I L E
FIND US AT
BOOTH 37-38
SEE YOU AT
BOOTH 29
Drystack Australia are Australia’s leading suppliers of drystack
rack and drystack building facilities. With over 25 years’
experience in the planning, design, fabrication and installation of
drystack structures, Drystack Australia provide smart economical
solutions for vessel storage and support infrastructure.
Drystack Australia can;
•P
rovide turnkey solutions for drystack rack and building
structures.
• Advise on appropriate levels of drystack and boatyard amenity.
•D
esign open racks, racks with walls and or roof or, an entire
building to suit your budget and expectations.
•E
nsure best return on investment with modern smart designs
that ensure the highest level of vessel storage per square metre.
•P
rovide turnkey solutions for concrete hardstands, seawalls,
travel lift jetties, negative fork wharves, water filtration amenity,
layby pontoon systems, access ramps and support buildings.
• Upgrade existing drystack and boatyard amenity.
•P
rovide modern cost effective LVL kits to support vessels in
drystack storage.
Contact Drystack Australia today for your next
drystack storage or maritime infrastructure project.
M: 0416 028 413 Ph: 02 9282 9926
joshua@drystackaustralia.com.au
FIND US AT
FIND US AT
BOOTH 39-40
BOOTH 41
As probably the longest established and most experienced Patron Power and its associated companies have nearly 70 years’
marina design and construction company in its field, experience, as a leading manufacturer and supplier of Marine
Walcon Marine is a global organisation and has provided service units and Automated Meter Reading and Control Systems
some 130,000 berths for marina projects and installations for the world leisure market. With exciting projects recently
worldwide, with harbours, floating pontoons, access bridges, completed in Taiwan, The Maldives, Japan and locally with
boat ramps and docks installed in over thirty different Sanctuary Cove Marina here on the Gold Coast. We look forward
countries on five continents. to seeing everyone in May at Marinas22.
https://www.walconmarine.com.au/ sales@patronpower.com
Ph: 1300 MARINA https://patronpower.com.au/
Ph: 03 5222 8130
AUSTRALIA’S FIRST MARINE CHARGING NETWORK
see you at
Powering the seas of tomorrow with 100% renewable energy. BOOTH 33
Seavolt Marinas22 184x65 ad.indd 1 21/3/22 12:56 pm
WATERLINE A P R I L 202 2M A R I N AS 2 2 E X H I B I TO R P R O F I L E 13
Booth
Exhibitor
FIND US AT Number
BOOTH 42 Pacific Pontoon 1
Marina Focus 2
Harbour Assist is a cloud-based marina management software
Butchart Marine Services 3-4
chosen by leading marinas, yacht clubs, major leisure groups, public
sector operators, resorts, waterways, and commercial harbours Superior Jetties 5-6
globally. It is a cost-effective, user-friendly, and full end-to-end Cimolai 7-8
solution streamlining operations, asset management, reporting,
customer engagement and communications, invoicing, and staff Marien Technologies (M-Tech) 9-10
tasking. Flexible reporting with Smart Query Builder functionality, Bellingham Marine 11-12
customer-facing portals and web widgets for automated self-
GC Marine 13
service and booking requests, and full support are just some of the
features that set Harbour Assist apart from the rest. Secure data, Pacsoft 14
owned by you and available on any device, anywhere, any time. Nationwide Handling 15
Ph: 1300 397 609 or 0452 494 966.
Nautilus Marine Insurance 16
anz@harbourassist.com or Andrew.smith@harbourassist.com
https://harbourassist.com/ Marine Travelift 17
Oil Response Company of Australia Pty Ltd 18
Marina Industries Association 19
Fully customised machines to Marina Training Institute 19
maximise your capabilities. My Marina Guide 19
Visit us at Booth 43 Marine Jobs 20
Superyacht Australia 21
BIA Marine Card 22
Marina Master (IRM ltd) 23
Inspectahire Instrument Co Ltd 24
Northstar Technologies 25
Hall Contracting Pty Ltd 26
Gold Coast Waterways Authority 27
Man Overboard Marina Alarm Systems 28
Shoreside Clothing 29
IOR Petroleum Pty Ltd 30-31
ACE Materials Handling 32
Seavolt Pty Ltd 33
Coverforce Insurance 34
Poralu Marine Australia 35-36
aerlift.com.au Drystack Australia Pty Ltd 37-38
Walcon Marine Australia 39-40
Patron Power 41
CE Certified Italian made Harbour Assist (Viking Systems Ltd) 42
machinery Aerlift Australia 43
& Hard Stand equipment. Quality Marine Clothing 44
Aquarius Lawyers 45
Benjamin & Benjamin Insurance Group 46
P (+61) 75556 0244 E info@aerlift.com.au
North Harbour 47
FIND US AT
BOOTH 45
At Aquarius Lawyers we offer a range of meaning that you can access your Currently on foot are mooring issues
maritime, yachting and marina legal advice information anywhere, anytime – whether on between marinas and illegally moored
for the ‘blue space’. Our experienced the high seas or enjoying a land adventure! vehicles. One of our clients has an
lawyers operate in a global niche market Execution of documents occurs over Vlink. environmental issue after a boat capsized.
where we are often referred to as the ‘fish Some recent clients asked us to assist in Another had a vessel slip its moorings during
lawyers’. Both unique and boutique is bringing a yacht into Australian waters that a storm and damage other vessels, the
our philosophy, and our service model is had been purchased in the Canary Islands. mooring, and a private property.
based on accessible, understandable, and We have tracked down pirated vessels and Whatever your issue, give us a call on
affordable legal advice. arrested those vessels in order to return 02 88583211 or go to the contact page of
That legal advice is delivered digitally them to their original owners. our website at www.aquariuslawyers.com.au
A P R I L 2 02 2 WATERLINE14 S O U T H P O R T YAC H T C L U B
AUSTRALIA’S LARGEST FLOATING SUPERYACHT BERTH
OPENED IN TIME FOR MARINAS22
T he Southport Yacht Club, on
Queensland’s Gold Coast, officially
opened their spectacular Megayacht
docking facility in February. Costing
some $9 million to construct, this
state-of-the-art floating dock sees the
Club align itself with the “spare no
expense” international superyacht and
megayacht market. It will bring millions
of dollars and other benefits to the
region on an annual basis.
As part of the Welcome Reception
for Marinas22, attendees will have the
opportunity to take part in a guided
tour of the facility hosted by Southport
Yacht Club’s General Manager Brett
James and Waterfront Manager Mark
Riddell. At the conclusion of the tour,
guests will board the YOT Club which
Entrance to the superyacht berth
will depart the megayacht berth for
a tour around the Broadwater. The
Welcome Reception is sponsored by the structure would facilitate the
the City of Gold Coast. requirements of a 135-metre vessel, as
MIA CEO, Suzanne Davies attended The superyacht berth has a first of its kind in the country.
the opening and commented, “The Superior Jetties CEO, John Hogan
Southport Yacht Club put on a great
been engineered and designed explains the outstanding solution
event for the opening which was to welcome and accommodate provided to the superyacht berthing
attended by around 500 Club members market. “The Superior Super Elite
and invited guests. The champagne was some of the world’s series reinforced 5-sided monolithic
flowing, and it was a great celebration largest vessels. concrete pontoon is designed to meet
for the Club and the region. We heard the unique needs of these vessels.
some entertaining speeches before the Larger vessels place more demands
ribbon was cut by SYC Commodore on the dock to service their needs,
Ken Tregeale, Assistant Minister for in length and 4.6 metres wide, the especially with wind loads. The high
Toursim Industry Development Michael superyacht berth has been engineered pontoon mass provides more stability,
Healey and Mayor Tom Tate.” and designed to welcome and and the pontoons cope better against
The award-winning team at accommodate some of the world’s environmental forces.”
Superior Jetties completed the largest vessels. With a high freeboard to suit large
largest floating superyacht berth in A design workshop was undertaken vessel requirements and an excessive
Australia, a genuine game changer with representatives including national deck loading allowance, the massive all
for the superyacht industry. At 163 industry professionals, local agencies, concrete pontoons are designed with
metres (berthing edge of 153 metres) and a client design team to ensure heavy-duty, hot dipped galvanized or
The 163 metre long and 4.6 metres wide superyacht berth at the Southport Yacht Club on the Gold Coast
WATERLINE A P R I L 202 2S O U T H P O R T YAC H T C L U B 15
composite reinforcement. The pontoon and heavy-duty horn shaped
base has a fully welded PE base liner bollards coincide with the berthing
system and innovative pontoon to requirements of the vessels envisaged
pontoon connection system. The to moor at the location. There are
structure also allows good connectivity 24 bespoke fabricated steel piles of
for super-sized components including 730mm diameter with 800mm plastic
large sized pile guides, heavy duty sleeves and heavy-duty pile guides.
rubber D fenders and mooring The facility includes a statement
bollards to suit commercial marina and entrance with security gate, fencing,
superyacht requirements. signage, drop off area and an adjacent
In conjunction with this, the new service lane inclusive of landside re-
Superior Compression Coupling (SCC) fuelling capabilities and crane access
is cast integrally to the pontoon and for heavy lifts when required.
heavily reinforced to transfer the loads. M-TECH was engaged by Superior
The structure does not rely on through Jetties to develop and deliver five 990
rods and walers for structural strength Platinum Super Yacht service pedestals
position and eliminates the need to with up to 600Amp direct connection
ever tighten bolts. capacity to facilitate the requirements
Hogan adds, “The pontoon of international vessels. The pontoon
M-TECH Platinum Super Yacht service
construction of the new superyacht system has been designed in
pedestals
berth allows vehicle and forklift access accordance with Queensland Fire &
up to 6.1 tonnes with a gangway Emergency Services requirements for
clearway width of 2700mm, an hydrants, fire hose reels, extinguishers, clear and safe runway marking for
uninterrupted height and the ability and alarms to ensure berthed vessels night berthing, as well as an ambient
to traverse vehicles at all tides at 5 are safely moored and complying with and aesthetically pleasing dock
km/hr onto the pontoon structure for the most stringent of marina standards environment for night-time activities.
operational, service and maintenance in Australia. With over 60 superyachts expected
requirements.” Cat’s-eye lighting is installed on to visit the region for the 2032
A heavy-duty 250mm diameter the pontoons and gangway decks Olympics being held in Brisbane,
rubber fender is installed to the in addition to courtesy lighting on the demand for such facilities will
entirety of the berthing edge, top of pedestals which provide a continue to grow.
The Original
CAT-handling at its best
BUTCHART MARINE SERVICES Phone: +61 (0)2 9905 7713 www.roodberg.com
Mail: greg@butchartmarineservices.com.au
A P R I L 2 02 2 WATERLINE16 I N S U R A N C E PA R T N E R
INCIDENTS AND CLAIMS -
HOW WORKING TOGETHER
IMPROVES OUTCOMES
By Lyndon Turner, an incident occurs, including contacting claims process is critical. Use your broker
CEO Nautilus Marine emergency services, as required. Once here. They are there to help you navigate
Insurance the incidence is safely under control, the claims process and give you good
taking photos or a video of the incident counsel. This communication goes both
is a good idea. This applies whether the ways, from our offices, support adjusters
incidence impacts your facilities, or if the and experts, and from you to us.
incidence only impacts a boat (or boats) 6. Respect and appeals – All providers
on your site. Your boatowner clients will of insurance solutions operating in
appreciate having documentation of the Australia require an Australian Financial
T he recent devastating floods across
Australia’s East Coast have highlighted
the frequency of extreme weather events
incidence, in the event they need to lodge
a claim with their insurance provider.
2. Report early - As soon as is practical,
Services (AFS) licence. Obligations
set forth under the AFS licence are
clear. Our insurer partners subscribe
in our region. We hope everyone impacted report the matter to your insurance to the Australian General Insurance
by these extreme weather events is now broker, insurance adviser, or your Code of Practice and the New Zealand
sheltering safely and receiving the support insurance provider directly. Your broker Fair Insurance Code, which we also
they need. will have strong relationships with your comply with. These provide a base line
Many Nautilus Marine Insurance insurance provider and know the claims of respect and communication with
customers, and customers across our process. They will be able to give you between insurers and policy holders,
other NM Insurance brands, have sadly good advice and direction on the best so they are kept informed of decisions
been impacted by these extreme weather next steps. Your insurance provider and outcomes. If you disagree with
events. The Insurance Council of Australia will also work to provide guidance on decisions relating to your claim, insurers
has reported this event as Catastrophe any immediate actions that need to be acting under the Code of Practice
212 (Extreme Weather Event NSW, QLD taken. Expert suppliers (loss mitigation should provide you with detailed
& VIC). At the time of writing (15 March companies, loss adjusters and surveyors) information on how to escalate your
2022), over 140,000 claims have been will also be appointed to work with you. concerns. Depending on the type of
reported, equating to an estimated cost of 3. Respond - The impacts of an incident matter, this could include elevating your
$2.11 billion in claims. Within our offices, we can be stressful and can increase the concerns to an independent body such
have had numerous claims related to this workloads already involved with running as the Australian Financial Complaints
event, and our catastrophe management your business. For boat owners, a claims Authority (AFCA, Australia only).
plan has been deployed. This plan, which incident will often cause concern and Over our 17 years of operations, NM
is part of our General Insurance Code of stress if their vessel has been damaged. Insurance has managed more than $375
Practice requirements, assists with support Our team is there to answer any million in paid claims, across Australia
and settlement procedures when a questions you may have. Understanding and New Zealand. When there is a
catastrophe is declared. of your policy coverage, and leveraging strong mutual desire to finalise a claim
Under normal circumstances, only a our expertise in claims, can help expedite effectively, we see good results and
relatively small number of policyholders the claims process. On the subject of high levels of customer satisfaction. Our
will need to make a claim. In fact, our expertise, it’s also important to note most recent Net Promoter Score (NPS)
statistics show that every year only 4% that loss adjustors are not all equally Survey showed positive growth in our
of policyholders will have a claim with experienced. Being covered by a leading customer feedback. This is encouraging as
us. At Nautilus Marine Insurance, and provider of insurance solutions for marine customer experience, across claims and all
across our other NM Insurance brands, businesses should mean having access to other areas of our business, is extremely
we are committed to offering a fair specialist marine loss adjustors. Ask your important to us.
and professional claims service that insurance provider if the loss adjustor Robust protections are in place to protect
is empathetic, honest, and efficient. they appoint has a marine background. insurance customers across Australia and
Accessibility to decision makers and Having access to a local loss adjustor New Zealand. These protections ensure
good claims outcomes are always a with a specialist marine background, that customers receive appropriate
focus for our business. We are there for who understands the complexities of support in the event of a claim, when
our customers when they need us most marine business assets, will help ensure dealing with licenced insurance providers,
and aim to ensure that our customers your claim is assessed smoothly and or agents acting on behalf of these
are supported by our professional team efficiently. insurers. Insurance providers are here to
throughout the claims process. 4. Promote - Claims teams and loss support work with you and meet their obligations
Customer understanding of the claims consultants are there to work with you. under insurance policy contracts. Where
process can also go a long way to ensuring If you have a preferred repairer, be sure incidents occur that are protected under
good claims experiences and outcomes. to let your insurance provider know. your policy, your insurance provider should
With that in mind, here are some tips They can work with you to ensure good help get you back to the position you
that may help when you are working with repairs, replacement, and settlement of were in, prior to that incident occurring.
your insurance provider in the event of an your claim are completed. You know your We do it, not because we are obliged to,
incident occurring: environment, let us work with you. but because we want to get our customers
1. Raise the alarm and document – Always 5. Communicate - Frequent engagement back on track, and because we enjoy the
follow your emergency procedures when and updates about the progress of the reputational benefits when we get it right.
WATERLINE A P R I L 202 2GOLD ANCHOR 17
MAKE 2022 THE YEAR TO BECOME A
GOLD ANCHOR MARINA
T he Gold Anchor accreditation
is a simple and credible way
of communicating to potential
customers your marina’s commitment
to quality facilities and services.
Members that are accredited as a
Gold Anchor marina use the program
as a business tool, that provides
a set of articulated standards to
implement across their operation.
An independent audit measures the
performance of your marina across
all areas of your operation including
presentation and ambience, on and
off water facilities, management
processes and procedures,
environmental management, and
customer service.
How Gold Anchor can benefit
your marina:
-A ccreditation benchmarks your
marina against others locally,
One Degree 15 Marina, Puteri Harbour, Malaysia
nationally, and internationally
- Provides your staff and investors with
a tangible measurement, reward and Congratulations to the following marinas which have recently re-accredited as
recognition for their efforts Gold Anchor Marinas:
- Accreditation helps your marina
position and reinforce price points Nansha Marina, China 5 Gold Anchor
with existing and potential customers
One Degree 15 Marina, Puteri Harbour, Malaysia 4 Gold Anchor
in a competitive marketplace
- Gold Anchor brand recognition
Batemans Bay Marina, NSW Gold Anchor General Scheme
provides customers with confidence
- The expert independent assessment
provides your marina with a ’health check’ every three MIA with a platform to communicate with the boating
years, using an extensive list of criteria, berth holder public and explain accreditations such as Gold Anchor
questionnaires and mystery shopper feedback to and how boaters can use it to help inform their decisions.
identify areas of improvement. If you have any questions about the Gold Anchor program
The focus for the MIA in 2022 is to grow the awareness or would like to see if your marina qualifies, please contact
of the Gold Anchor brand with the boating public. The Ed Shute – Membership & Programs Manager
recently launched MyMarinaGuide.com will provide the (manager@marinas.net.au).
A P R I L 2 02 2 WATERLINE18 S O F T WA R E U P DAT E S
There have been a number of changes to the marina software sector recently.
We catch up with some of the software suppliers exhibiting at Marinas22, to provide a
sneak peak of what is on offer when visiting their booth and introduce some new faces.
MARINA MASTER FEATURE LATEST MODULES AT MARINAS22
Whether it is working remotely or conducting an induction Payment Terminal integration
and customer welcome process online, marina management Enables marinas to process payments
software has had to quickly adapt to meet the business through a Merchant Warrior Terminal in
needs of today. Marina Master’s knowledge and real- real time. This integration means that there is no need for
world experience has enabled the platform to meet the marina staff to enter the amount that is due to be paid as the
everchanging challenges being faced by marine businesses. terminal is linked directly to the MM system. This integration is
Marina Master (MM) will exhibit the latest modules on offer set to remove manual handling and potential mistakes made
and showcase their benefits to their existing clients and those in the statement of accounts.
who are considering a change. Advanced Food & Beverage Module
The latest modules available from Marina Master will be on This module is a fantastic add on for any marina or boatyard
show at METS 2022 and Marinas22. which manages a restaurant, cafe, bar or food truck. Orders
Purchase Order (PO) can be placed and invoiced to account or paid immediately at
This module works in conjunction with their existing Point of the register by the patron. The system is set up to be utilised
Sale and work order modules and will allow staff to send PO’s with touch screen monitors, giving staff the ability to simply
directly to suppliers, track open or pending PO’s and receive navigate the system.
in stock and mark the PO as ready to be paid or closed, Advanced Loyalty Module
all from the one system. An export out to the main finance The latest enhancement to MM is an intuitive loyalty system.
software is also available to help track costs and expenses Marina businesses can create their own loyalty program with
directly from MM. multiple tier levels and customised rewards.
Ocean Havens in Boston MA USA has worked with the
Marina Master development team to integrate their loyalty
program features according to Ocean Havens’ specific needs.
“The Marina Master team incorporated the many features for
discounts and perks across the board by each membership
tier for transient dockage, merchandise, fuel services, etc.
This is the first season of the Ocean Havens’ automated
loyalty program, and it has been well received by our
customers. Working with the team at Marina Master has been
a very positive experience,” said Chuck and Ann Lagasse,
Principal Ocean Havens LLC, Boston.
The touch screen Food and Beverage Module
Marina Master will be at booth 23
MARINA FOCUS SOFTWARE ACQUISITION
David Gore and Alan Barrett acquired functionality that works well
Marina Focus from MSL Solutions in and is relied on by some of
December 2021. the biggest and best names in
Building on more than a decade the country,” said David. “We
observing and advising on the evolving believe that Marina Focus is
needs of yacht clubs, marinas, and a solid platform for the new
harbour managers in the region, the cloud-based system we’re
pair have formed InFocus Software working on, and we fully
to refresh, renew, and reinvigorate intend to reinstate the service
the well-known Marina Management and support model that built Alan Barrett (L) and David Gore (R)
System (MMS) and deliver new features the Marina Focus brand in the
and functionality. first place”. Evans commented “Its great news that
After a lengthy search for the next big For Alan, it’s an opportunity to David and Alan have taken on Marina
thing in software for the waterfront, it’s reconnect with the marina sector since Focus. Over the course of nearly
something of a homecoming for David departing the BIA in 2017. “We’ve twenty years at the helm of both the
who was the founder/architect of the now had the pleasure to speak to all Cruising Yacht Club of South Australia
Marina Focus business from 2004 until Marina Focus customers across the and Royal Prince Alfred Yacht Club,
the 2012 acquisition by Micropower country. It’s been great to get a sense Marina Focus was the administrative
(now MSL). of what they need in way of training backbone of our extensive marina and
“For the last five years I’ve been and support to get the most out of boatyard operations. I’m confident that
scanning the market for a new project, Marina Focus right now, but also what’s this experienced team can deliver a
and I’ve had the chance to review much needed for the future. The feedback renewed product and customer focus
of the competition in detail. It became has been really valuable.” that leading yacht clubs can rely on”.
clear that Marina Focus offers a core Respected industry veteran Craig Marina Focus will be at booth 2
WATERLINE A P R I L 202 2You can also read
