Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group

 
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
August 1 – 4, 2017

Higher Education in the 21st
    Century: Using Data to
  Respond to Opportunities
           and Challenges
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Bluenotes Americas 2017

About eXplorance

At eXplorance, a Learning Experience Management (LEM) solutions provider, we empower organizations in
making the right decisions with fact‐based learning analytics. Our offerings, Blue® and Bluepulse®, help instill a
culture of continuous improvement by evaluating, analysing, and improving stakeholder needs, expectations,
skills, knowledge, and competencies.

Founded in 2003, eXplorance is a privately held corporation based in Montreal, Canada with offices in APAC,
Europe, and Latin America. With employees working across the globe, eXplorance is renowned for its strong
company culture and is deemed one of the Best Workplaces in Canada by the Great Places to Work Institute®.
Recognized for its growth, technical innovation, and entrepreneurship, eXplorance is listed in Deloitte’s North
American Technology Fast 500™.

eXplorance’s clients include academic institutions such as the University of Melbourne, University of
Pennsylvania, University of Toronto, Zayed University, University of Louisville, Del Mar College, Bowdoin
College, IESE Business School, Xi'an Jiaotong‐Liverpool University, UDLAP, and Liverpool John Moores
University and organizations including Aramco, National Bank of Canada, and NASA.
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Keynote Speaker

Wednesday, August 2

                                      Dr. Mark David Milliron
                                       Cofounder and Chief Learning Officer, Civitas Learning

Dr. Mark David Milliron is an award‐winning leader, author, speaker, and consultant, who works
with universities, community colleges, K‐12 schools, foundations, corporations, associations, and
government agencies across the country and around the world. Mark also serves as Executive
Director of the Next‐Gen Leadership Academy, a program dedicated to grounding rising educational
leaders in the issues and innovations of the day, and the leadership skills necessary to help
institutions thrive in dynamic times.

In previous roles, Mark served as the Deputy Director for Postsecondary Improvement with the Bill
& Melinda Gates Foundation; founding Chancellor of WGU Texas; Endowed Fellow and Director of
the National Institute of Staff and Organizational Development at The University of Texas at Austin;
Vice President for Education and Medical Practice with SAS; and President and CEO of the League
for Innovation in the Community College.
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Speak with eXplorance Staff
                              Wednesday, August 2: 9:15 AM to 4:30 PM
                              Support station:
“I need help”                 Sara Alkadri, Software Support Engineer
                              Michael Cochrane, Customer Support Engineer
                              Product Management station:
                              Long Hua, Chief Product Officer
“I have feedback”
                              Zelbrey Bedard, VP, Product Management (Blue)
                              Georges Geha, VP, Product Management (Blue)
                              Demo station:
“I want to learn more”        Margot MacNutt, Training Manager
                              Rola Omar Al‐Ghoul, Manager – Project Success
Product features in sandbox   Blue Lab (open sessions)

                               Thursday, August 3: 9:15 AM to 4:30 PM
                              Support station:
“I need help”                 Sara Alkadri, Software Support Engineer
                              Michael Cochrane, Customer Support Engineer
                              Product Management station:
                              Long Hua, Chief Product Officer
“I have feedback”
                              Zelbrey Bedard, VP, Product Management (Blue)
                              Georges Geha, VP, Product Management (Blue)
                              Demo station:
“I want to learn more”        Margot MacNutt, Training Manager
                              Rola Omar Al‐Ghoul, Manager – Project Success
                              Blue Lab (open sessions 9:45 AM to 2:45 PM; 3:15 PM to 4:30 PM)
Product features in sandbox   Blue Lab (reserved sessions 9:15 AM to 9:45 AM)
                              Blue Lab (reserved sessions 2:45 PM to 3:15 PM)

                               Friday, August 4: 8:30 AM to 10:45 AM
                              Support station:
“I need help”                 Sara Alkadri, Software Support Engineer
                              Michael Cochrane, Customer Support Engineer
                              Product Management station:
                              Long Hua, Chief Product Officer
“I have feedback”
                              Zelbrey Bedard, VP, Product Management (Blue)
                              Georges Geha, VP, Product Management (Blue)
                              Demo station:
“I want to learn more”        Margot MacNutt, Training Manager
                              Rola Omar Al‐Ghoul, Manager – Project Success
Product features in sandbox   Blue Lab (open sessions)
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Tuesday, August 1, 2017

                       Thought Leadership Roundtables and Workshops
                      Thought Leadership Roundtable: Response Rates: Drawing Insights from This (not so) Simple
                      Metric
8:00 AM to 9:45 AM
                      Moderators: Gregory Hum, Kosha Bramesfeld, and Victoria James, University of Toronto
                                                                                                        Broadway A
                      Workshop: Autonomy as Driver for User Engagement
8:00 AM to 9:45 AM    Instructors: Margot MacNutt and Krimo Bouaou, eXplorance
                                                                                                         Broadway B

9:45 AM to 10:15 AM   Morning Break

                      Thought Leadership Roundtable: Course Evaluation Feed Forward: Students as Stakeholders in
                      the Learning Process Through Deep Formative Feedback Practices
10:15 AM to Noon
                      Moderator: Krisy Mahome, Indiana University Bloomington
                                                                                                      Broadway A
                      Workshop: Automation of Your Feedback Process
10:15 AM to Noon      Instructors: Margot MacNutt and Krimo Bouaou, eXplorance
                                                                                                         Broadway B
                      Lunch
Noon to 1:00 PM
                      Bluegrass Room
                      Thought Leadership Roundtable: Rethinking Course Evaluation Administration for Competency‐
                      Based Education Courses
1:00 PM to 2:45 PM
                      Moderator: Lee Bewley, University of Louisville
                                                                                                       Broadway A
                      Workshop: Insights from Your Qualitative Questions
1:00 PM to 2:45 PM    Instructors: Margot MacNutt and Krimo Bouaou, eXplorance
                                                                                                         Broadway B

2:45 PM to 3:15 PM    Afternoon Break

                      Thought Leadership Roundtable: The Blue Guru: Sharing Your Expertise and Gaining New
                      Insights
3:15 PM to 5:00 PM    Moderators: Katie Partin and Katie Bixby, University of Louisville, Thomas Dohm, University of
                      Minnesota
                                                                                                           Broadway A
                      Workshop: Tips and Tricks
3:15 PM to 5:00 PM    Instructors: Margot MacNutt and Krimo Bouaou, eXplorance
                                                                                                         Broadway B

7:00 PM to 9:00 PM    Opening Night Reception                                                   Brown Hotel Rooftop
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Wednesday (August 2)                                                                                   Thursday (August 3)
                                7:15 AM to 8:00 AM                                                                                    7:45 AM to 8:15 AM

                               Registration/Breakfast                                                                                      Breakfast

                               8:00 AM to 9:00 AM                                                                                     8:15 AM to 9:15 AM
                                 Keynote Address                                                                                    Structured Networking
                         Dr. Mark Milliron, Civitas Learning
                               9:00 AM to 9:15 AM                                                                                     9:15 AM to 9:45 AM
                               Early Morning Break                                                                                       Morning Break
                               9:15 AM to 10:45 AM                                                                                   9:45 AM to 10:35 AM
                                                                                                     Lessons          Thinking Beyond
       Stories from the Past, and Vision of the Future – eXplorance CEO Update                                                                                         Beyond Numbers:
                                                                                                  Learned from         the Traditional           Response Rate
                              Samer Saab, eXplorance                                                                                                                   Using Qualitative
                                                                                                  Implementing           ‘Instructor               Monitoring
                                                                                                                                                                            Results
                               10:45 AM to 11:00 AM                                                 Bluepulse            Evaluation’
                                Mid‐Morning Break                                                  eXplorance,
                                                                                                                      Galen College of       eXplorance, University    Auckland University
                               11:00 AM to 11:50 AM                                                 Education
                                                                                                                          Nursing                 of Louisville          of Technology
                                                                                                    Affiliates
                                                                                                                                    10:45 AM to 11:35 AM
                         A Tale of Two
                                                                     Complete the LEM                                                             Designing and        Piloting Blue Online
The Blue Cascaded      Faculties: Course                                                             Unveiling          No 360? No
                                              Blue (ART) and          Framework with                                                              Improving CBE         Course Evaluation
Course Evaluation          Evaluation                                                                 BlueX              Problem
                                              Other Musings          Embedded Faculty                                                               Programs                 Solution
      Model           Implementation at
                                                                       Development                                    Oregon Health &
                       a Large University                                                           eXplorance                                   Blackboard, Inc.      Durham University
                                                                                                                     Science University
                                                                                                                                    11:45 AM to 12:45 PM
                        University of         University of           Verteres Partner,
   eXplorance                                                                                                                               Lunch
                          Toronto               Minnesota                   LLC
                                                                                                                                     12:45 PM to 1:35 PM
                                 Noon to 1:00 PM
                                                                                                  The Latest and       The Journey of        Factors Contributing to   Is Over‐surveying
                                      Lunch
                                                                                                   Greatest of           Kent State          a Rapid and Successful    Undermining your
                               1:00 PM to 1:50 PM                                                   Bluepulse            University         Implementation of Blue          Efforts?
                      Measuring What                                                                                     Kent State                                       University of
Leveraging Blue’s                             What Can We            The Role of an End             eXplorance                                 Monash University
                      We Do: Using Blue                                                                                  University                                        Louisville
 Enhanced Data                                 Learn about              of Semester
                       to Survey and
    Structure                                 Teaching and                Module                                                     1:45 PM to 2:45 PM
                        Improve Our
   Capabilities                                  Learning              Questionnaire                   Data              Marketing
                         Landscape                                                                                                             The Elephant in the     Journey Into “Blue”
                                                                                                   Preparation          Outreach to
                                                                       Xi’an Jiaotong‐                                                      Room: A Reflection of a       online course
                         University of           Dalhousie                                        Made Easy and      Improve Response
   eXplorance                                                             Liverpool                                                            South African Case          evaluation
                          Louisville             University                                        Less Painful!            Rates
                                                                          University
                                                                                                                         Duquesne,              Vaal University of
                                2:00 PM to 2:50 PM                                                  eXplorance                                                            Blinn College
                                                                                                                      Pittsburgh, UofL             Technology
                                                                       Blue Survey to
Implementation of           Blue                                                                                                     2:45 PM to 3:15 PM
                                                                          Advance
Blue Text Analytics   Implementation in       How to Embrace                                                                           Afternoon Break
                                                                        Institutional
   at Temasek          a Decentralized          Your Data                                                                            3:15 PM to 4:05 PM
                                                                       Research and
   Polytechnic          Environment                                                                  Lessons
                                                                         Initiatives                                  Using Evaluation        Implementing Data        Making the Most of
                                                                                                   Learned and
                                                                        University of                                 Data Strategically    Integrity Gateway (DIG)      Text Analytics
   eXplorance           UNC‐Chapel Hill          Nuventive                                        Best Practices
                                                                          Louisville
                                                                                                                      Galen College of                                 Auckland University
                                2:50 PM to 3:10 PM                                                  eXplorance                               Belmont University
                                                                                                                          Nursing                                        of Technology
                                 Afternoon Break
                                                                                                                                     4:15 PM to 5:00 PM
                                3:10 PM to 4:00 PM
                                                                                                  Question Bank
                                                                        Monitoring                                     Using Blue to go
    Advanced                                                                                      2.0 – How We                                                         Implementing Blue
                        Contextualizing         Opting In &          Academic Quality:                                Beyond: Meeting        Removing Obstacles in
 Integration with                                                                                 Made it Easier                                                        in a Large Multi‐
                       Student Feedback       Changing Dates          When Data are                                   the Challenges of        Using Blue in Your
   LMS and SIS                                                                                    for Our Users                                                          School System:
                                                                        Challenged                                       Developing              Environments
                                                                                                    to Submit                                                           Lessons Learned
                                                                                                                      Business Leaders
                         University of        James Madison            Southern Cross               Questions
   eXplorance
                      California Berkeley       University               University                                     Lake Forest
                                                                                                   University of
                                                                                                                      Graduate School             eXplorance           Education Affiliates
                                                                                                    Kentucky
                                                                                                                      of Management

                                                                                    Friday (August 4)
                                                                                   8:00 AM to 8:30 AM
                                                                                        Breakfast
                                                                                   8:30 AM to 9:30 AM
                                                                                                                   Harnessing
                                                                                                 Blue 360 ‐        Feedback in
                                                                                 Blue Tips         Taking            the Next
                                                             Bluepulse
                                                                                 and Tricks     Advantage of       Generation
                                                          [closed session]
                                                                                  (part I)       Multi‐Rater          Digital
                                                                                                  Feedback           Learning
                                                                                                                    Ecosystem
                                                               eXplorance        eXplorance       eXplorance       Instructure
                                                                                   9:30 AM to 10:35 AM
                                                                                                                    Bluenotes
                                                                                                                      Group
                                                                                                  Data at the
                                                                                                                   Community
                                                                                                 Fingertips of
                                                                                 Blue Tips                         Update and
                                                               BlueX                               Faculty –
                                                                                 and Tricks                         Customer
                                                          [closed session]                        Unveiling a
                                                                                  (part II)                        Satisfaction
                                                                                                   New Blue
                                                                                                                      (CSAT)
                                                                                                  Dashboard
                                                                                                                      Survey
                                                                                                                     Results
                                                               eXplorance        eXplorance      eXplorance        eXplorance
                                                                                  10:45 AM to 11:15 AM
                                                                                    Closing Ceremony
Higher Education in the 21st Century: Using Data to Respond to Opportunities and Challenges - August 1 - 4, 2017 - Bluenotes Group
Wednesday, August 2, 2017

        TIME                                                       SESSION DETAILS

7:15 AM to 8:00 AM     Registration/Breakfast                                   Mezzanine/Crystal Ballroom/South Alcove

                       Welcome/Introduction to Conference
                       Becky Patterson, University of Louisville

8:00 AM to 9:00 AM     Keynote Address: The Art and Science of Student Success: Using Design Thinking and Data
                       Science to Help Students Learn Well and Finish Strong
                       Speaker: Dr. Mark David Milliron, Civitas Learning
                                                                                                      Crystal Ballroom
9:00 AM to 9:15 AM     Early Morning Break                                                              Crystal Ballroom
                       Session: Stories from the Past and Vision of the Future – eXplorance CEO Update
9:15 AM to 10:45 AM    Presenter: Samer Saab, eXplorance
                       Track: Strategic                                                                Crystal Ballroom

10:45 AM to 11:00 AM Mid‐Morning Break                                                                  Crystal Ballroom

                       Session: The Blue Cascaded Course Evaluation Model to Make Data More Meaningful by
                       Leveraging Institutional Hierarchy
                       Presenter: Long Hua, eXplorance
                       Track: Blue Administrators                                                     Broadway A

                     Session: A Tale of Two Faculties: Course Evaluation Implementation at a Large University, a
                     Study of Contrasts and Lessons Learned
                     Presenters: Victoria James and Gregory Hum, University of Toronto
11:00 AM to 11:50 AM Track: Strategic                                                                   Broadway B

                       Session: Blue Advanced Relationship Tables (ART) and Other Musings
                       Presenter: Daniel Glover, University of Minnesota
                       Track: Technology                                                                    Broadway C

                       Session: Complete the LEM Framework with Embedded Faculty Development
                       Presenters: Pete Baccile, Kristin Good, and Brenda Barnes, Verteres Partners, LLC
                       Track: Innovation Labs                                                            Crystal Ballroom
Noon to 1:00 PM        Lunch                                                                             Bluegrass Room
                       Session: Leveraging Blue’s Enhanced Data Structure Capabilities for Dynamic Report Access and
                       Teaching Roles Support
                       Presenter: Zelbrey Bedard, eXplorance
1:00 PM to 1:50 PM
                       Track: Blue Administrators                                                         Broadway A

                       Session: Measuring What We Do: Using Blue to Survey and Improve Our Landscape
                       Presenter: IL Barrow, University of Louisville
                       Track: Strategic                                                              Broadway B
TIME                                                 SESSION DETAILS

                     Session: What Can We Learn about Teaching and Learning from Our Student Evaluation of
                     Teaching Data?
                     Presenters: Brad Wuetherick and Bruno Roy, Dalhousie University
                     Track: Strategic                                                                Broadway C
1:00 PM to 1:50 PM
                     Session: The Role of an End of Semester Module Questionnaire in Enhancing Students’ Learning
                     Experience and Supporting Staff Professional Development
                     Presenter: Yao Wu, Xi’an Jiaotong‐Liverpool University
                     Track: Innovation Labs                                                       Crystal Ballroom
                     Session: Implementation of Blue Text Analytics at Temasek Polytechnic
                     Presenter: Samer Jaffar, eXplorance
                     Track: Blue Administrators                                                        Broadway A

                     Session: Blue Implementation in a Decentralized Environment: The Case of UNC‐Chapel Hill
                     Presenter: Jason Block and Heather Thompson, University of North Carolina Chapel Hill
                     Track: Strategic                                                                    Broadway B
2:00 PM to 2:50 PM
                     Session: How to Embrace Your Data and Use it to Inform Learning and Continuous Improvement
                     Presenter: John Miller, Nuventive
                     Track: Technology                                                                Broadway C

                     Session: Blue Survey to Advance Institutional Research and Initiatives
                     Presenter: Jason Immekus, University of Louisville
                     Track: Innovation Labs                                                        Crystal Ballroom
                                         st
                     Afternoon Break – 1 drawing for door prizes (3:00 PM)
2:50 PM to 3:10 PM
                     Presenters: Samer Jaffar and Mary Cash, eXplorance                            Crystal Ballroom
                     Session: Advanced Integration with LMS and SIS: Improving Student Learning Experience
                     Presenters: Margot MacNutt and Georges Geha, eXplorance
                     Track: Blue Administrators                                                        Broadway A

                     Session: Contextualizing Student Feedback by Mashing Up Course Evaluations and Learning
                     Interaction Data to Make Student Feedback More Meaningful
                     Presenter: Miles Lincoln, University of California Berkeley
                     Track: Strategic                                                                 Broadway B
3:10 PM to 4:00 PM
                     Session: Opting In & Changing Dates: Giving Faculty More Control Over Evaluations
                     Presenter: Donna Davis, James Madison University
                     Track: Innovation Labs                                                            Broadway C

                     Session: Monitoring Academic Quality: When Data are Challenged and Opportunities are Lost in
                     the Discourse
                     Presenter: Julie Arthur, Southern Cross University
                     Track: Strategic                                                           Crystal Ballroom

4:00 PM to 7:30 PM   Louisville Mega Cavern (Please be in the lobby at your designated time.)
Thursday, August 3, 2017

       TIME                                                   SESSION DETAILS

7:45 AM to 8:15 AM     Breakfast                                                         Crystal Ballroom/South Alcove

8:15 AM to 9:15 AM     Session: Structured Networking                                                  Crystal Ballroom

                       Morning Break – 2nd drawing for door prizes (9:35 AM)
9:15 AM to 9:45 AM
                       Presenters: Samer Jaffar and Mary Cash, eXplorance                              Crystal Ballroom
                       Session: Lessons Learned from Implementing Bluepulse in Classrooms with Faculty Champions
                       Presenters: Nitin Sharma, eXplorance and Stephanie Romano, Education Affiliates
                       Track: Blue Administrators                                                       Broadway A

                       Session: Thinking Beyond the Traditional ‘Instructor Evaluation’ ‐ Using ONE Simplified Survey to
                       Evaluate Instructors
                       Presenter: Nick Ullrich, Galen College of Nursing
                       Track: Strategic                                                                      Broadway B
9:45 AM to 10:35 AM
                       Session: Response Rate Monitoring: Technical Overview and Implementation Case Study
                       Presenters: Mohammed Sheraidah, eXplorance and Becky Patterson, University of Louisville
                       Track: Technology                                                                Broadway C

                       Session: Beyond Numbers: Using Qualitative Results to Drive Change at the Programme Level
                       Presenter: Ineke Kranenburg, Auckland University of Technology
                       Track: Innovation Labs                                                        Crystal Ballroom
                       Session: Unveiling BlueX – The Generalized Survey Tool
                       Presenter: Samer Saab, eXplorance
                       Track: Blue Administrators                                                           Broadway A

                       Session: No 360? No Problem: Creating a 360 Evaluation Project by Using Blue’s Evaluation
                       Module
                       Presenter: Larry Williams, Oregon Health & Science University
                       Track: Strategic                                                                   Broadway B
10:45 AM to 11:35 AM
                       Session: Designing and Improving Competency‐Based Education Programs: The Role of Student,
                       Faculty, and Employer Feedback in Competency‐Based Education
                       Presenter: Dr. Van Davis, Blackboard, Inc.
                       Track: Innovation Labs                                                         Broadway C

                       Session: Piloting Blue Online Course Evaluation Solution in a UK Higher Education Institution
                       Presenter: Julie Mulvey, Durham University
                       Track: Strategic                                                                 Crystal Ballroom
11:45 AM to 12:45 PM Lunch                                                                              Bluegrass Room
TIME                                                   SESSION DETAILS

                      Session: The Latest and Greatest of Bluepulse: Unveiled
                      Presenter: Samer Saab, eXplorance
                      Track: Blue Administrators                                                           Broadway A

                      Session: The Journey of Kent State University
                      Presenter: Paul Creed III, Kent State University
                      Track: Strategic                                                                     Broadway B

12:45 PM to 1:35 PM   Session: Factors Contributing to a Rapid and Successful Implementation of Blue at Monash
                      University
                      Presenter: Elizabeth Toy, Monash University
                      Track: Innovation Labs                                                             Broadway C

                      Session: Is Over‐surveying Undermining your Efforts? Create a University‐wide Survey
                      Administration Process FTW
                      Presenters: Katie Partin and Katie Bixby, University of Louisville
                      Track: Innovation Labs                                                         Crystal Ballroom
                      Session: Data Preparation Made Easy and Less Painful!
                      Presenter: Krimo Bouaou, eXplorance
                      Track: Blue Administrators                                                           Broadway A

                      Panel Discussion: Marketing Outreach to Improve Response Rates
                      Presenters: Karen Seach, Duquesne University, Lisa Votodian, University of Pittsburgh, and Shari
                          Barrow, University of Louisville
                      Track: Strategic                                                                      Broadway B
1:45 PM to 2:45 PM
                      Session: The Elephant in the Room: A Reflection of a South African Case Study of Moving
                      Towards an Automated Teaching Evaluation Process
                      Presenter: L. B. Matee, Vaal University of Technology
                      Track: Innovation Labs                                                             Broadway C

                      Session: Journey Into “Blue” Online Course Evaluation
                      Presenter: Lillian Marshall, Blinn College
                      Track: Strategic                                                                Crystal Ballroom
                      Afternoon Break – 3rd drawing for door prizes (3:05 PM)
2:45 PM to 3:15 PM
                      Presenters: Samer Jaffar and Mary Cash, eXplorance                              Crystal Ballroom
                      Session: Lessons Learned and Best Practices to Ensure a Successful and Effective Course
                      Evaluation Cycle
                      Presenter: Rola Omar Al‐Ghoul, eXplorance
                      Track: Blue Administrators                                                           Broadway A

3:15 PM to 4:05 PM    Session: Using Evaluation Data Strategically: The Evolution of Evaluations and Strategic Decision
                      Making at Galen College of Nursing
                      Presenter: Carissa Shafto, Galen College of Nursing
                      Track: Strategic                                                                      Broadway B
TIME                                                SESSION DETAILS

                     Session: Implementing Data Integrity Gateway (DIG)
                     Presenters: Patricia White and Mary Lucus, Belmont University
                     Track: Strategic                                                                   Broadway C
3:15 PM to 4:05 PM
                     Session: Making the Most of Text Analytics – Pushing Ourselves to Improve Text Analytics
                     Offerings in Ways that Matter to University Staff
                     Presenter: Bradley Patten, Auckland University of Technology
                     Track: Innovation Labs                                                         Crystal Ballroom

                     Session: Question Bank 2.0 – How We Made it Easier for Our Users to Submit Questions
                     Presenter: Brett McDaniel, University of Kentucky
                     Track: Blue Administrators                                                        Broadway A

                     Session: Using Blue to go Beyond: Meeting the Challenges of Developing Business Leaders
                     Presenters: Neil Holman and Kirstin Mahar, Lake Forest Graduate School of Management
                     Track: Strategic                                                                   Broadway B
4:15 PM to 5:00 PM
                     Session: Removing Obstacles in Using Blue in Your Environments
                     Presenter: Mohammed Sheraidah, eXplorance
                     Track: Blue Administrators                                                         Broadway C

                     Session: Implementing Blue in a Large Multi‐School System: Lessons Learned
                     Presenters: Stephanie Romano and Eric Goodman, Education Affiliates
                     Track: Innovation Labs                                                         Crystal Ballroom
                     Please be in the lobby no later than 5:15 PM.
                     Social Activity: Depart for Kentucky Derby Museum/Cocktails/Dinner/Tour
5:30 PM to 9:00 PM
                     Presentation of Best New Presenter and Best New Presentation
                     Presenter: Samer Saab, eXplorance
Friday, August 4, 2017

        TIME                                                     SESSION DETAILS

8:00 AM to 8:30 AM     Breakfast                                                        Crystal Ballroom/South Alcove

                       Session: Bluepulse [closed session]
                       Presenter: Samer Saab, eXplorance
                       Track: Blue Administrators                                                         Broadway A

                       Session: Blue Tips and Tricks (part I)
                       Presenter: Margot MacNutt, eXplorance
                       Track: Blue Administrators                                                         Broadway B
8:30 AM to 9:30 AM
                       Session: Blue 360 ‐ Taking Advantage of Multi‐Rater Feedback
                       Presenter: Jeff Anderson, eXplorance
                       Track: Blue Administrators                                                         Broadway C

                       Session: Harnessing Feedback in the Next Generation Digital Learning Ecosystem
                       Presenter: Melissa Loble, Instructure
                       Track: Technology                                                              Crystal Ballroom
                       Morning Break – 4th drawing for door prizes (9:35 AM)
9:30 AM to 9:45 AM
                       Presenters: Samer Jaffar and Mary Cash, eXplorance                            Crystal Ballroom
                       Session: Data at the Fingertips of Faculty – Unveiling a New Blue Dashboard Experience and
                       RoadMap
                       Presenter: Georges Geha, eXplorance
                       Track: Blue Administrators                                                          Broadway A

                       Session: Blue Tips and Tricks (part II)
                       Presenter: Margot MacNutt, eXplorance
                       Track: Blue Administrators                                                         Broadway B
9:45 AM to 10:35 AM
                       Session: BlueX [closed session]
                       Presenter: Samer Saab, eXplorance
                       Track: Blue Administrators                                                         Broadway C

                       Session: We Heard You, Now What Happens Next? Bluenotes Group Community Update and
                       Customer Satisfaction (CSAT) Survey Results
                       Presenter: Yeona Jang, eXplorance
                       Track: Strategic                                                        Crystal Ballroom

10:45 AM to 11:15 AM Closing Ceremony (Interactive Session – Please Bring Your Mobile Device)
Session Descriptions
Thought Leadership Roundtable: Response Rates: Drawing Insights from This (not so) Simple Metric
Moderators: Gregory Hum, Assistant Director, Teaching Assessment, University of Toronto
Kosha Bramesfeld, Data Analyst, University of Toronto
Victoria James, Data Coordinator, University of Toronto

“What are your response rates”? “I hear online course evaluations have really low response rates”. Questions and
concerns such as these are frequently expressed by those switching from paper to online surveys. Underlying this is a fear
that response rates will be “too low”. We aim to shift the discussion from such questions towards a more sophisticated
and nuanced understanding of the underlying issues. First, we aim to address the question of “too low”. Namely, how
does a response rate relate to the actual interpretability of the data and why? As well, how can we statistically determine
these thresholds? And, once determined, how often is the response rate actually “too low”? Second, we aim to re‐
examine the calculation of response rates in terms of their levels of aggregation. Specifically, we show how calculating
response rates by survey‐student pairings, by course, and by student, can each provide different ways to understand the
data both theoretically and practically.

Thought Leadership Roundtable: Course Evaluation Feed Forward: Students as Stakeholders in the Learning Process
Through Deep Formative Feedback Practices
Moderator: Krisy Mahome, Assistant Director of Bloomington Evaluation Services and Testing, Indiana University
Bloomington and Higher Education Administration Ph.D. student with a focus on Formative Feedback

Engaging students in establishing and improving the learning process can seem like a daunting task for faculty when using
a traditional faculty‐centered pedagogical approach. For the purpose of improving the level of quality in the learners’
experience, continuous formative feedback is being examined as an avenue for faculty to assess learning‐in‐process via
two‐way dialogues with students. In this thought leadership roundtable session, we discuss not only the “why” behind the
use of formative feedback but also the faculty voices collected to understand better the needs, benefits, and challenges
associated with the use of formative feedback tools like Bluepulse. Join this session to discuss the advantages and
difficulties in cultivating this type of collaborative learning environment that involves including all stakeholders in the
learning process. The participants will have the opportunity to leave this session with insight on how to utilize formative
feedback tools to establish and improve their learning process along with key factors to consider.

Thought Leadership Roundtable: Rethinking Course Evaluation Administration for Competency‐Based Education Courses
Moderator: Lee Bewley, Program Director, B.S. OLL‐Healthcare Leadership, Associate Professor, University of Louisville

Competency‐Based Education is an educational approach that focuses on competency‐development and demonstrated
mastery of competencies as the prime variables of educational process in a time‐flexible, non‐term format. Students may
progress more quickly or more deliberately than normal term courses matched to the needs and goals of each student.

Thought Leadership Roundtable: The Blue Guru: Sharing Your Expertise and Gaining New Insights
Moderators: Katie Partin, Assistant Director, Office of Institutional Effectiveness, University of Louisville
Katie Bixby, Institutional Effectiveness Analyst II, Office of Institutional Effectiveness, University of Louisville
Thomas Dohm, Director, University of Minnesota

Whether you’re new to Blue or an old pro, you have something to offer the collective! Come share your secrets for
success and pet peeves, along with your “what I wish I would have known” and “in a perfect [electronic] world” scenarios
of what you hope to be able to do with Blue! Be prepared to share in the conversation so we can all learn from each
other!
Workshop: Autonomy as Driver for User Engagement
Instructors: Margot MacNutt, Training Manager, eXplorance
Krimo Bouaou, Manager, Process and Innovation, eXplorance

Learn how to build in Blue an evaluation process that engages your faculty and students by giving them maximum
autonomy to control and access their tasks and reports.

Workshop: Automation of Your Feedback Process
Instructors: Margot MacNutt, Training Manager, eXplorance
Krimo Bouaou, Manager, Process and Innovation, eXplorance

Learn how to build a data preparation process that will ensure you have all the data needed to automate your feedback
process.

Workshop: Insights from Your Qualitative Questions
Instructors: Margot MacNutt, Training Manager, eXplorance
Krimo Bouaou, Manager, Process and Innovation, eXplorance

Learn how to build in Blue reports that analyze your comments and quantify them along 28 dimensions. Also learn how to
interpret these results and evaluate the accuracy and coverage of it.

Workshop: Tips and Tricks
Instructors: Margot MacNutt, Training Manager, eXplorance
Krimo Bouaou, Manager, Process and Innovation, eXplorance

Learn quick ways and features that will help you capture further the value of Blue.

                                          Wednesday, August 2, 2017
Keynote Address: The Art and Science of Student Success: Using Design Thinking and Data Science to Help Students
Learn Well and Finish Strong
Speaker: Dr. Mark David Milliron, Cofounder and Chief Learning Officer, Civitas Learning

Using examples from other sectors that bring together the best of design thinking and data science to achieve their
diverse missions—from business to athletics to healthcare—we’ll catalyze a conversation about how we leverage this
approach in education. We’ll then dive into examples of these insight and action analytics efforts in education, showing
how schools, colleges, and universities are innovating with everything from predictive modeling to early‐warning systems
to engaging apps for students, faculty, and advisers that help more students learn well and successfully navigate their
educational journeys.

Session: Stories from the Past and Vision of the Future – eXplorance CEO Update
Presenter: Samer Saab, CEO, eXplorance

The last year has been a very eventful one for eXplorance. During this session, we will share with you all pertinent updates
since we last met in August of 2016. We will unveil our latest and greatest software and services news. Get ready to learn
more about Blue 7, DIG 2, Bluepulse 2, and BlueX. We will also give you a sneak peek of the advancements and
enhancements our hard working team is bringing your way and share what is to come over the next 12 months. As we
close the session off, we invite you to dream with us a little by sharing our vision and technology roadmap.

Session: The Blue Cascaded Course Evaluation Model to Make Data More Meaningful by Leveraging Institutional
Hierarchy
Presenter: Long Hua, Chief Product Officer, eXplorance

Institutions managing a decentralized course evaluation approach are looking for ways to address their need for a more
comprehensive configuration of their survey instruments. The aim is to ensure that stakeholders at all levels in an
organization have the ability to collect meaningful data, and query and receive results pertinent to their areas of interest.
The Blue cascaded course evaluation model provides a unique way to link organizational units (e.g., school of arts,
department of computer science, etc.) with their respective list of course evaluation questions. In addition, this capability
leads to many time saving ways of managing course evaluation projects and reports.

Session: A Tale of Two Faculties: Course Evaluation Implementation at a Large University, a Study of Contrasts and
Lessons Learned
Presenters: Victoria James, Data Coordinator, University of Toronto
Gregory Hum, Assistant Director, Teaching Assessment, University of Toronto

The University of Toronto is in a phased process of implementing the University of Toronto’s Cascaded Course Evaluation
Framework (CCEF). The CCEF aims to represent both centralized and decentralized teaching and learning priorities across
various multiple levels of the University. In this session, we share some of the insights gained through two contrasting
cases of implementation, one which was immediately successful, and another with ongoing challenges. Lessons learned
include how to deeply understand and adapt to local contexts/goals, the importance of community consultation and “buy‐
in”, and the need for long‐term sustainable solutions. We will discuss how success is determined from data, and how to
bring troubled implementations back on track.

Session: Blue Advanced Relationship Tables (ART) and Other Musings
Presenter: Daniel Glover, Developer II, University of Minnesota

So maybe you have heard about Blue Advanced Relationship Tables (ART). Are you wondering how they can help manage
your survey needs? We will demonstrate the approach we have found to be most effective in getting supervisory
information whose source of truth is currently distributed across the organization in to Blue. Then we will discuss how we
expect to leverage this process to facilitate the new ART and in managing dynamic report viewership access coming to
Blue.

Session: Complete the LEM Framework with Embedded Faculty Development
Presenters: Pete Baccile, Business & Relations Officer, Verteres Partners, LLC
Kristin Good, Learning and Development Expert, Verteres Partners, LLC
Brenda Barnes, Solutions Engineer, Verteres Partners, LLC

Imagine: A faculty member uses all of the best‐in‐class benefits of eXplorance’s Learning Experience Management (LEM)
framework. The data indicates an opportunity for potential teaching improvement. Within a few simple clicks, the faculty
member is launched into a community of targeted online professional development facilitated by teaching and learning
specialists. Through a partnership with eXplorance, Verteres Partners is completing the LEM framework by embedding
training and peer networking online. Come explore and network with us!
Session: Leveraging Blue’s Enhanced Data Structure Capabilities for Dynamic Report Access and Teaching Roles Support
Presenter: Zelbrey Bedard, VP, Product Management (Blue), eXplorance

When it comes to deans, department chairs, and other academic leaders for whom access to reports is essential,
institutions have long struggled to replicate the organizational links between these constituents and the reports
originating from multiple course evaluation campaigns. When an academic leader changes roles or a new leader is
appointed, a further need arises to propagate changes to report access. In addition, when institutions wish to evaluate
teachers and teaching assistants with a separate set of questions for each instructor type, it requires implementing
separate processes ‐ one for teachers and another for TAs (or lab assistants, secondary lecturers, etc.). What this means is
that students will be asked to complete multiple forms for the same course. For the survey administrator, it also means
managing multiple processes and analyses, which adds time and effort. This session focuses on the new data structure
capabilities that make it possible to better support these two use cases.

Session: Measuring What We Do: Using Blue to Survey and Improve Our Landscape
Presenter: IL Barrow, QEP Specialist for Assessment, University of Louisville

The Delphi Center for Teaching and Learning strives to make data‐driven decisions based on information collected from
our faculty, staff, and students. Blue survey is a key solution for how we collect these data. This session will focus on the
various ways the Delphi Center utilizes Blue survey to articulate need, satisfaction, and impact of our services and
programs. The presenter will also integrate best practices in assessment and evaluation to complement our use of Blue
survey.

Session: What Can We Learn about Teaching and Learning from Our Student Evaluation of Teaching Data?
Presenters: Brad Wuetherick, Executive Director, Learning and Teaching, Dalhousie University
Bruno Roy, SRI Technical Administrator, Dalhousie University

The role of student ratings of instruction as part of the landscape for the evaluation of teaching has become very
contested, particularly in recent years as some recent studies have called for us to dismiss student evaluations as biased
(for example, due to what has been identified as gender bias against particular faculty). Within the context of some
lessons learned from the past six years using Blue for online student evaluations of teaching at Dalhousie University (a
Canadian, medical‐doctoral, public research university located in Halifax, Nova Scotia), this session will explore three
different projects using student evaluation of teaching data as part of a broader academic analytics framework on campus
to explore the teaching and learning environment on campus. After integrating our Blue data set with our institutional
data (provided by our institutional student information system), we were able to explore three major questions – 1. What
do student evaluations of teaching tell us about student persistence, success, and retention?; 2. Are student evaluations
of teaching actually measuring teaching, or are they really more determined by other variables (like gender); and 3. What
other ways of analyzing data at the program, department, or faculty level (beyond the standard reporting at the level of
individual courses and instructors, and the reporting of departmental and institutional means) might inform our
understanding of the teaching and learning environment? In addition to sharing the results of our exploration of these
three questions, this session will explore the ways of acting on student evaluation of teaching data, as an institution, to
improve the student experience of the teaching and learning environment, including through a facilitated discussion of
two cases representing hypothetical data at the institutional and department levels.
Session: The Role of an End of Semester Module Questionnaire in Enhancing Students’ Learning Experience and
Supporting Staff Professional Development
Presenter: Yao Wu, Centre Administrator, Xi’an Jiaotong‐Liverpool University

This presentation will firstly offer a brief introduction about Xi’an Jiaotong‐Liverpool University (XJTLU), a Sino‐British
University in China and its Module Feedback Questionnaire (MQ) practice with Blue. Then it will provide evidence of good
practice in relation to how one particular department instigates a process of closing the feedback loop to students. This is
achieved by publishing the summaries of the MQ reports on the staff and students communication page on the XJTLU VLE
platform.

The presentation will also examine the developments of MQ as a fundamental teaching evaluation tool. The distinctive
feature about MQ is that it not only provides a comprehensive overview of students’ feedback regarding a module’s
objectives, materials, assessments and delivery, but also offers comparative perspectives among different modules and
departments on a university scale, which is helpful for addressing both students’ learning needs and staff’s professional
development.

Session: Implementation of Blue Text Analytics at Temasek Polytechnic
Presenter: Samer Jaffar, EVP Global Customer Loyalty, eXplorance

As attributes, thematic taxonomy and sentiment in teaching and learning are important to help us gain deeper
understanding of students’ satisfaction, Temasek Polytechnic (TP), Singapore, has successfully used Blue Text Analytics (
BTA ), a text analytics solution, to mine free‐form textual data from its students’ responses in its Evaluation of Teaching
Effectiveness survey. Join us in this eXplorance‐led presentation to find out how TP uses BTA to uncover hidden insights,
validate quality of its students’ feedback and obtain new intelligence for further research.

Session: Blue Implementation in a Decentralized Environment: The Case of UNC‐Chapel Hill
Presenters: Jason Block, Program Compliance Coordinator, Office of Institutional Research and Assessment, University of
North Carolina‐Chapel Hill
Heather Thompson, Course Evaluation Coordinator, College of Arts and Sciences, University of North Carolina‐Chapel Hill

One eXplorance executive described the Blue implementation at the University of North Carolina as the most complex
implementation the company has done. Administrators from UNC Chapel Hill will use this session to describe the complex
nature of course evaluations at UNC‐Chapel Hill and the challenges they faced, and mostly overcame, in the hopes of
helping institutions new to Blue, considering Blue, or considering switching their approach to Blue to avoid a difficult
implementation process.

Session: How to Embrace Your Data and Use it to Inform Learning and Continuous Improvement
Presenter: John Miller, Eastern Regional Executive, Nuventive

This presentation is designed to help you answer the “so what” questions surrounding your data. What did you do with
it? What actions will you take? Will the actions drive a budget request? Most importantly, did the results drive
improvement? In this session, based on our experiences @ Nuventive, we will talk about ways to provide individuals,
departments and leadership with a place to document their efforts, record the actions taken, and report achievement on
key performance objectives.
Session: Blue Survey to Advance Institutional Research and Initiatives
Presenter: Jason Immekus, Associate Professor, College of Education and Human Development, University of Louisville

This session examines the use of Blue surveys to advance faculty and graduate student research and institutional
initiatives. Specifically, we will explore the ways in which faculty and student research can be aligned with university‐wide
initiatives to promote institutional decision‐making while making significant contributions to the knowledge base. For
didactic purposes, the discussion will be situated in research conducted over the 2016‐17 academic year on doctoral
students’ experiences in graduate education and faculty involvement in community‐engaged scholarship. Implications
faculty and student development and institutional‐research will be presented.

Session: Advanced Integration with LMS and SIS: Improving Student Learning Experience
Presenters: Margot MacNutt, Training Manager, eXplorance
Georges Geha, VP, Product Management (Blue), eXplorance

eXplorance is developing new SIS and LMS integration tools to improve the student learning experience by streamlining
the course evaluation and registration process. Deeper integration with PeopleSoft will give students access to course
reports and aid in their course selection decisions, and the grade blocking feature will boost response rates. By leveraging
native capabilities in Blackboard, Canvas, Moodle and Brightspace, such as to‐do lists, calendar notices, assignments, and
grade pathways, access to course evaluations is front and center.

Session: Contextualizing Student Feedback by Mashing Up Course Evaluations and Learning Interaction Data to Make
Student Feedback More Meaningful
Presenter: Miles Lincoln, Course Evaluation Service Lead, University of California Berkeley

At the end of each term, we ask students to evaluate their courses and instructors, but what happens next? How can we
best equip instructors to interpret this feedback? How might we combine student feedback with other data to create a
more comprehensive and actionable record of the students’ learning experience? In this presentation, we will share our
efforts at UC Berkeley to contextualize course evaluation reports to improve their value for the instructor. We will discuss
our learning and progress in using learning interaction data and other readily‐available sources to create enriched course
evaluation reports. Finally, building on our experience, we will outline next steps to scale this effort, with the goal of
empowering instructors to interpret their feedback in context and react in a more informed manner.

Session: Opting In & Changing Dates: Giving Faculty More Control Over Evaluations
Presenter: Donna Davis, Course Evaluation Administrator, James Madison University

Could something as simple as a date change be the tool necessary for instructor support of the Blue evaluations process?
Would Unit Heads allow it? Learn how evaluation timing could be a near‐perfect solution to Blue implementation
concerns.

Session: Monitoring Academic Quality: When Data are Challenged and Opportunities are Lost in the Discourse
Presenter: Julie Arthur, Director, Planning Quality and Review, Southern Cross University

Changes in the external landscape of higher education in Australia present increasing challenges to keep internal quality
assurance processes aligned with public comparisons of teaching quality. The updated Higher Education Standards
Framework (Threshold Standards) (2015) placed greater emphasis on the quality assurance of teaching and learning in
Australian universities. The Quality Indicators for Learning and Teaching (QILT) website publicly represents nationally
collected data on students and graduates. At Southern Cross University, a pilot project has been implemented to improve
the oversight of academic quality at the unit (subject) level using data on student success and feedback. This paper reports
on the challenges and opportunities currently being experienced.

                                            Thursday, August 3, 2017
Session: Lessons Learned from Implementing Bluepulse in Classrooms with Faculty Champions
Presenters: Nitin Sharma, Product Specialist, eXplorance
Stephanie Romano, National Dean of Hybrid and Blended Learning, Education Affiliates

In this session, we will present lessons learned from having implemented Bluepulse in various institutions. The two most
common areas of focus in implementing Bluepulse expressed by institutions are “How to get students onto the Bluepulse
platform and engaged” and “What feedback questions to ask” during a term, as learning occurs. We will share success
stories from institutions that are implementing Bluepulse, along with critical success factors, tips, and best practices.
Building a culture of feedback as more departments and faculty in an institution begin to use the platform and identifying
“faculty champions” as early as possible emerge as a key critical success factor for teaching and learning with Bluepulse. In
this presentation, we will talk about how the role of faculty champions and their interactions with each other can impact
the successful implementation of Bluepulse in integrating formative feedback practices to teaching and learning.

Session: Thinking Beyond the Traditional ‘Instructor Evaluation’ ‐ Using ONE Simplified Survey to Evaluate Instructors
Presenter: Nick Ullrich, Data Support Specialist, Galen College of Nursing

Is your intuition struggling with ideas on how to easily evaluate instructors? Galen College of Nursing will present an
alternative way for supervisors to evaluate their instructors using a simplified survey. By using one open‐sourced link
generated through Blue, we converted an existing paper and pencil evaluation tool for supervisors to evaluate their
faculty members more easily and effectively. During this session, we will preview an evaluation, show an example of the
results, and discuss the benefits and limitations this method offers our College.

Session: Response Rate Monitoring: Technical Overview and Implementation Case Study
Presenters: Mohammed Sheraidah, Director, Product Knowledge & Engagement, eXplorance
Becky Patterson, Executive Director, Office of Institutional Research and Planning, University of Louisville

This session will provide a technical overview of the response rate monitoring feature in Blue. The University of Louisville
will share how response rate monitoring data informed changes in business practices to increase response rates.

Session: Beyond Numbers: Using Qualitative Results to Drive Change at the Programme Level
Presenter: Ineke Kranenburg, Academic Director, Auckland University of Technology

Surveys provide important information on student perceptions of course and teacher quality in many Universities. As a
focus on the importance of the student voice expands, identifying the best ways to listen to, represent, and advocate for
that voice will become more important. While quantitative items are easy to summarise, the depth of insight
into/understanding of the student experience that they offer is often limited. Qualitative results typically offer the exact
opposite: a rich source of detailed information that quickly becomes difficult to summarise as comments expand from 10s,
to 100s, to 1000s. Where the volume of comments becomes overwhelming, text analytic software can be used to quickly
summarise student comments in ways that engage staff and represent student voices fairly. Using relevant case studies,
we will focus on how Blue Text Analytics can be used to summarise student experiences, test ideas, identify areas of
strength, and provide a description of areas identified for improvement in the context of an integrated University wide
quality assurance process.
Session: Unveiling BlueX – The Generalized Survey Tool
Presenter: Samer Saab, CEO, eXplorance

After much reflection and following a thorough beta program with many of your colleagues, eXplorance brings to you the
latest in surveying technology. Get ready for an enhanced survey management experience, one that is referred to as:
simple, smart, and delightful. During this session, we will cover the basics of survey creation, notifications, panel
management, and the respondent experience.

Session: No 360? No Problem: Creating a 360 Evaluation Project by Using Blue’s Evaluation Module
Presenter: Larry Williams, Educational Technology Specialist, Oregon Health & Science University

Let’s say you’ve been tasked with creating a 360 evaluation in Blue. It’s a great tool, but what if you don’t have access to
that module? And what if you have to create the evaluation project in a short time frame? This was the case for the
evaluation manager at Oregon Health and Sciences University, as he created a peer, self, and facilitator evaluation for the
Clinical Nutrition department. In this presentation, he’ll address how to build a 360 evaluation with only using a few CSV
datasource files, in Blue’s evaluation module.

Session: Designing and Improving Competency‐Based Education Programs: The Role of Student, Faculty, and Employer
Feedback in Competency‐Based Education
Presenter: Dr. Van Davis, Associate Vice President Higher Education Policy and Research, Blackboard, Inc.

As competency‐based education shifts the educational focus to student mastery of clearly defined competencies,
feedback from students, faculty, and employers will become more critical for program design and review. How can such
feedback be elicited and how should it impact both the design and continuous improvement process will be the topic of
this presentation.

Session: Piloting Blue Online Course Evaluation Solution in a UK Higher Education Institution
Presenter: Julie Mulvey, Learning Technologist, Durham University

This talk will discuss the year‐long pilot that was run within Durham's Business School that ran alongside an MEQ (Module
Evaluation Questionnaires) Task & Finish Group looking at evaluation questions and evaluation questionnaires. The pilot
of Blue at Durham was completed in late May this year with the decision to implement Blue online course evaluation
solution across the institution for the next academic year. She will share the pilot experience, highlighting the issues that
arose and how Blue overcame obstacles to provide a streamlined solution. She will also present a list of questions from a
UK perspective on implementing Blue for discussion.

Session: The Latest and Greatest of Bluepulse: Unveiled
Presenter: Samer Saab, CEO, eXplorance

Join us for an interactive session where you will get a full preview of the next generation release of Bluepulse that brings
your way an expanded feature set, a larger scope transcending beyond just courses to services, teams and people; and an
exciting roadmap to pave the path ahead.
Session: The Journey of Kent State University
Presenter: Paul Creed III, Technology Project Director, Kent State University

Paul Creed will tell the story of Kent State University and their journey through the world of online course evaluations.
From the days of paper through a home‐grown system, to the implementation of Blue, to “the pilot”, to the current state
of surveys, to the future, Paul will present the story of The Good, The Bad, and the Ugly.

Session: Factors Contributing to a Rapid and Successful Implementation of Blue at Monash University
Presenter: Elizabeth Toy, Learning and Teaching Quality Manager, Monash University

Monash University is the largest university in Australia with over 70,000 students. In 2015, it commenced a project to
replace the student survey platform in order to achieve a range of institutional objectives. Through the application of
Extended Enterprise Architecture, the project re‐conceptualized the relationship between the survey administration and
the utilization of the survey results to improve learning and teaching. It also reshaped the procurement process so that
implementation was rapid, with the university knowing exactly what it needed and how it would be applied once it had
selected Blue as its survey platform.

Monash became an autonomous user of Blue very quickly and the project was delivered on time; successfully delivering
the Semester 2 2016 main survey round with no procedural or technical issues – a survey that reached 61,000 students,
with 199,000 individual surveys, and included over 3,000 academic staff for individual feedback.
The project identified a range of wider issues in relation to data quality that has resulted in further work at Monash, as
well as enabling the development of new applications and presentations of the data to enhance the utilisation of student
feedback to improve learning and teaching, spaces/facilities, IT and other dimensions of the student experience.

Session: Is Over‐surveying Undermining your Efforts? Create a University‐wide Survey Administration Process FTW
Presenters: Katie Partin, Assistant Director, Office of Institutional Effectiveness, University of Louisville
Katie Bixby, Institutional Effectiveness Analyst II, Office of Institutional Effectiveness, University of Louisville

As an institution, we must pay greater attention to a) the rationale for and quality design of surveys, b) the coordination of
survey administration through one central office to maximize response rates, and c) the meaningful use of results to
inform and guide continuous program improvement. Therefore, UofL has facilitated a university‐wide survey
administration process. During this session, attendees will learn about how the process was created and the required
components for a successful implementation.

Session: Data Preparation Made Easy and Less Painful!
Presenter: Krimo Bouaou, Manager, Process and Innovation, eXplorance

When it comes time to launch course evaluations, one of the biggest challenges institutions face is the lack of accuracy of
their SIS data often leading to laborious course evaluation experiences for teachers, students, and staff. So, if you’re tired
of laboring for weeks to get SIS data ready chasing after people to confirm that data is accurate, be sure to attend this
session. In this session, you will learn how an automated solution like DIG can improve data quality, while significantly
saving time and resources. With DIG, data clean‐up can be distributed to a wide group of users minimizing the burden on
any one individual. In this manner, users are assigned to work on data they are familiar with. DIG can decrease course
evaluation preparation time from seven to just two weeks, giving you more time to spend on analyzing data ‐ leading to
better insights and learning experience for all.
Panel Discussion: Marketing Outreach to Improve Response Rates
Presenters: Karen Seach, Application Specialist, Duquesne University
Lisa Votodian, Assistant to the Director, University of Pittsburgh
Shari Barrow, Institutional Research Analyst II, University of Louisville

What marketing and communication efforts does your institution utilize to get the word out to students and faculty
regarding the importance (or value) of completing course evaluations? Student participation is vital to the success of the
survey process. Instructors and administrators would like to see 100% response rates. Join Duquesne University,
University of Pittsburgh, and University of Louisville to discuss marketing and advertising campaigns and share what your
institution does to promote evaluations to ultimately increase response rates.

Session: The Elephant in the Room: A Reflection of a South African Case Study of Moving Towards an Automated
Teaching Evaluation Process
Presenter: L. B. Matee, Manager, Vaal University of Technology

Vaal University of Technology (VUT) South Africa embarked on implementing an online teaching evaluation system
starting March 2017 named VQUILT, an acronym for VUT Quality in Teaching and Learning. The objective of VQUILT is to
solicit constructive feedback to Lecturers and allow Lecturers to use this feedback as the basis for improvement. In this
paper, we share experiences of this implementation process, challenges for students and academics, adoption of the
systems by faculties and the university. We explore the impact of such implementation on the strategic direction of the
university and the impact of it on the performance of lecturers, in a developing African context.

Session: Journey Into “Blue” Online Course Evaluation
Presenter: Lillian Marshall, Data Analyst, Blinn College

Blinn College recently made a decision to migrating its existing online course evaluation platform to Blue. In this session, I
will briefly talk about the key factors considered and the steps taken by the College. I will also talk about what the College
plans to achieve through this migration, as well as the implementation strategy and progress being made for discussion.

Session: Lessons Learned and Best Practices to Ensure a Successful and Effective Course Evaluation Cycle
Presenter: Rola Omar Al‐Ghoul, Manager – Project Success, eXplorance

Over the past 14 years, eXplorance has had the privilege of working alongside a large number of higher education
institutions and helped in the planning, development, and launching of thousands of course evaluations of varying types
and scopes. Over the years, we have accumulated (and continue to accumulate) a vast pool of best practices that we
follow in order to deliver the most effective course evaluation cycles term after term. In this presentation, we will focus on
highlighting some key lessons learned and best practices in different phases of the course evaluation implementation
cycle that will add value to your overall process.

Session: Using Evaluation Data Strategically: The Evolution of Evaluations and Strategic Decision Making at Galen
College of Nursing
Presenter: Carissa Shafto, Director of Institutional Effectiveness, Galen College of Nursing

Galen College of Nursing adopted Blue in the spring of 2015. At that time, we had just transitioned from paper to
electronic surveys in Class Climate, a platform that provided limited options for data analysis and trending. Since the
implementation of Blue, data from course evaluations and other surveys have been available for use in academic program
evaluation, faculty performance evaluations, and the evaluation of student support services. This presentation will walk
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