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Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
Safe Cities Index 2019
Urban security and resilience in an interconnected world

                                                           Sponsored by
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
Safe Cities Index 2019
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                   Urban security and resilience in an interconnected world

                              About the report
                              The Safe Cities Index 2019 is a report from The Economist Intelligence
                              Unit, sponsored by NEC Corporation. The report is based on the
                              third iteration of the index, which ranks 60 cities across 57 indicators
                              covering digital security, health security, infrastructure security and
                              personal security.

                              The index was devised and constructed by Vaibhav Sahgal and Divya
                              Sharma Nag. The report was written by Paul Kiestra and edited by Naka
                              Kondo and Chris Clague. Findings from the index were supplemented
                              with wide-ranging research and in-depth interviews with experts in the
                              field. Our thanks are due to the following people (listed alphabetically
                              by surname) for their time and insights:
                              l   Siddharth Agarwal, director, Urban Health Resource Centre
                              l   Alioune Badiane, president, The Urban Think Tank Africa (TUTTA),
                                  Senegal
                              l   Thomas Bollyky, senior fellow, Global Health, US Council on Foreign
                                  Relations
                              l   Gregory Falco, cyber research fellow, Stanford University
                              l   Emmanuel Grégoire, deputy mayor, City of Paris
                              l   Lord Bernard Hogan-Howe, former commissioner, London
                                  Metropolitan Police
                              l   Ede Ijjasz-Vasquez, senior director, Social, Urban, Rural and
                                  Resilience Global Practice, World Bank
                              l   Elizabeth Johnston, executive director, European and French Forums
                                  for Urban Security
                              l   Yuriko Koike, governor, Tokyo
                              l   Victor Lam, chief information officer, Government of Hong Kong
                              l   Esteban Leon, chief of risk reduction unit and head of the city
                                  resilience profiling programme, UN-Habitat
                              l   Fumihiko Nakamura, vice-president, Yokohama National University
                              l   Adie Tomer, leader, Metropolitan Infrastructure Initiative, Brookings
                                  Institution
                              l   Gino Van Begin, secretary-general, ICLEI

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
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                          Urban security and resilience in an interconnected world

Executive summary
Humanity is a predominantly urban species, with over 56% of us living in cities. By 2050 68% will
do so, reflecting a speed of urbanisation even faster than previously predicted. This process is
occurring most visibly in developing countries, some of which struggle to deal with the extent
of change. Indeed, the challenges of urbanisation, if unmet, can entail substantial human and
economic risks. On the other hand, if they are effectively addressed, the growth of cities may
become an essential part of how emerging economies find a way to catch up to those in more
developed countries and how humanity as a whole creates more sustainable ways to live.

Thus, urban management will play a fundamental role in defining the quality of life of most
human beings in the coming years. A key element of this will be the ability of cities to provide
security for their residents, businesses and visitors. Accordingly, The Economist Intelligence
Unit, sponsored by NEC Corporation, maintains the Safe Cites Index (SCI)—a detailed
benchmarking tool that measures a wide range of security inputs and results.

The SCI has always reflected the multifaceted nature of urban safety, with indicators
divided into four distinct pillars: digital, infrastructure, health and personal security. The
2019 version (SCI2019)—which this report accompanies the release of—benefits from a major
revision designed to better measure “urban resilience”. This concept—the ability of cities
to absorb and bounce back from shocks—has had an increasing influence on thinking in
urban safety over the last decade, especially as policymakers worry about the implications
of climate change. Rather than trying to create a fifth distinct pillar of security, the index
now measures new areas within the other four of particular relevance to resilience such
as disaster-risk informed development policies.

The key findings from the expanded and updated SCI this year include:

l   Tokyo again comes first overall, and Asia-Pacific cities make up six of the top ten, but
    geographic region does not have a statistical link with results. As it did in the previous
    SCI, Tokyo has the highest overall score in our index. Other cities in the top ten are Singapore
    (2nd), Osaka (3rd), Sydney (5th), Seoul (tied 8th) and Melbourne (10th). Two European cities are
    in this group, Amsterdam (4th) and Copenhagen (tied 8th), while two from America complete
    it, Toronto (6th) and Washington, DC (7th). However, a closer look at the important correlates
    of security, discussed below, found city safety is not related to global region: Tokyo, Singapore
    and Osaka lead because of their specific strengths, not because they happen to be in Asia.
l   The results in individual index pillars show the importance of getting the basics right.
    Leo Tolstoy famously wrote, “All happy families are alike: each unhappy family is unhappy in its
    own way.” A look at the top five cities in each pillar—digital, health, infrastructure and personal
    security—yields a similar message. In each area, leading cities got the basics right, be it easy
    access to high-quality healthcare, dedicated cyber-security teams, community-based police
    patrolling or disaster continuity planning. Even among the leaders, the weaknesses of those
    not in first place tended to vary from city to city. Those who want to improve need to get the
    basics in place and then consider their own specific situations.

                                                               © The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
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Looking at the index results as a whole provides a number of key insights into urban security:

l   Despite having many elements, city safety is indivisible. The different kinds of security
    covered by the index require distinct interventions, often by different agencies or actors,
    such as health systems for medical care and police for public order. Amid this diversity,
    though, statistical analysis of the SCI2019 results shows that performance in each of the
    pillars correlates very closely with that in every other. In short, cities tend to do well, middling
    or poorly across every security pillar rather than having good results in one and lagging in
    others. This is consistent with expert commentary that, rather than representing clearly
    distinct fields, different kinds of safety are thoroughly intertwined and mutually supportive.
    Service planning and provision must take this into account. Technological investments
    for infrastructure, for example, can bring health benefits, while enhanced cyber-security
    will protect the ability of the city to provide every kind of security, not just protection of
    digital systems.
l   The SCI2019 results are not evenly spread but have a large number of cities clustered
    at the top, with the rest showing much more variation in scores. Just 10 points separate
    the overall scores of the top 24 cities, while the following 36 are over 40 points apart. This
    does not mean that the differences in the leaders’ group are unimportant. Instead, on a scale
    that can measure every index city, the large group of top cities are much more similar to each
    other than to those lagging behind.
l   Higher income sets apart those with better results, but in ways that are less than
    obvious. The index scores correlate strongly with average income in the cities. In part
    this reflects the need to invest sometimes substantial amounts in certain areas essential
    to security, such as high-quality infrastructure or advanced healthcare systems. The more
    surprising contribution to this correlation is that, across our index, those cities with less wealth
    also tend to lack policy ambition. As one interviewee told us, the biggest challenges facing
    Sub-Saharan African cities reflect a lack of effective planning and management. Low-hanging
    (or at least relatively low-cost) fruit exist, which all cities that have not already done so should
    attempt to harvest. Doing so requires focus and perseverance.
l   Transparency matters as much as wealth to urban security. Levels of transparency in
    cities, as measured by the World Bank’s Control of Corruption metric, correlated as closely
    as income with index scores. Correlation does not guarantee causation, but interviewed
    experts stressed the many ways that transparency and accountability are essential in every
    pillar of urban security, from building safer bridges to developing the trust needed for relevant
    stakeholders to share information on cyber-attacks. Well-governed, accountable cities are
    safer cities.

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
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                         Urban security and resilience in an interconnected world

l   Transparency and a new understanding of the elements of urban safety are essential
    to resilience. Those parts of our index most directly related to resilience indicate that,
    as with safety more generally, higher incomes are associated with better preparedness.
    This is unsurprising: technologically advanced infrastructure, for example, if appropriately
    deployed, can be an important contributor to resilience. In this case, though, transparency
    and accountability seem to be of even greater importance: a poorly governed city will almost
    never be resilient.
    Although not able to offer a general prescription for resilience, our research points to
    a number of key elements, including joint planning by all relevant stakeholders, both
    governmental and non-governmental, to prepare for shocks; a new understanding of
    infrastructure that uses a city’s natural assets as tools to enhance its ability to absorb
    shocks; and the importance of promoting social connectedness among citizens in creating
    communities that will work together in a crisis.

                                                            © The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
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                              Contents
                              7          Introduction: Why urban safety matters to us all
                              7		        A disorderly transition toward ever-greater urbanity

                              10		 The many faces of security
                              10		 The Economist Intelligence Unit’s Safe Cities Index 2019
                              12		 The rise of resilience and enhancements to this year’s index

                              15		 Insights from the index
                              15		 The SCI2019 results
                              16		 Box: Digital security
                              16		 Box: Health security
                              17		 Box: Infrastructure security
                              17		 Box: Personal security
                              19		 Box: Q&A with a city leader—Yuriko Koike, governor, Tokyo
                              20		 Safety is indivisible
                              23		 Box: New technology and non-digital security
                              24		 What sets cities apart?
                              25			 i. Wealth matters, but sometimes in unexpected ways
                              27			 ii. Transparency matters at least as much as money
                              29		 A look at SCI trends: Urban safety is a marathon, not a sprint
                              30		 Box: A look at what has, or has not, changed in Washington, DC
                              32		 Box: Q&A with a city leader—Victor Lam, government chief
                                   information officer, Hong Kong

                              34		       The SCI cities and resilience
                              34		       The challenge in aggregate
                              35		       Risk and readiness in the SCI: Wealth and transparency redux
                              39		       Becoming more resilient
                              43		       Box: Q&A with a city leader—Lord Bernard Hogan-Howe, former
                                         commissioner, London Metropolitan Police
                              45		 Conclusion
                              47		 Appendix

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019 - Urban security and resilience in an interconnected world - The Economist
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                                Introduction: Why urban safety
                                matters to us all
                                A disorderly transition toward ever-greater urbanity
                                Humanity is a predominantly urban species, having become so a little
                                over a decade ago according to UN Population Division data. And it is
                                becoming even more so: the 56% of the world’s population who live in
                                cities today will rise to 68% by 2050.1

                                More than simply where most humans live, cities are where we do
                                business, producing an outsized proportion of economic output
                                because of a greater efficiency than rural areas. New Climate Initiative,
                                a think-tank, estimated that in 2015 urban areas in total created 85% of
                                the world’s GDP while generating only 71% to 76% of greenhouse gas
                                emissions.2 Accordingly, the success or failure of cities will define the
                                quality of human life in the years ahead.

                                This may seem like old news: urbanisation has been occurring for many
                                decades, and for centuries in some regions. Familiarity with the long-
                                term narrative, however, should not obscure the current challenge’s
                                novelty. First, as Adie Tomer, who leads the Metropolitan Infrastructure
                                Initiative at the Brookings Institution, a think-tank, notes, “We have
                                never seen cities on this scale in human history. Managing populations of
                                15-plus million is something new.”

                                UN data back him up. As late as 2005, only Tokyo had more than 20m
                                residents. Today, nine cities do, and by 2030 that number should have
                                reached 14. Beyond the megacities, the challenge is even more daunting:
                                today’s 30 largest cities are expected to add 45m residents between 2020
                                and 2025, but those sized from 1-5m, because of their greater number,
                                will have aggregate population growth of nearly 100m. Gino Van Begin,
                                secretary-general of ICLEI, Local Governments for Sustainability, a
                                local-government network, observes those “citizens will all need energy,
                                water, jobs, education, food, mobility, housing [and other essentials].”

                                Overall, numbers tell only part of the story. Urbanisation is as uneven
                                and disorderly as it is substantial.

                                On the one hand, the population shift toward cities is largely complete
                                in developed countries: all of Australasia, Northern and Western Europe,
                                the US and Canada, for example, are already more than 80% urban. More

1
   ata on urban populations of regions and populations for specific cities are, unless otherwise indicated, from United Nations Population Division,
  D
  World Urbanisation Prospects, 2018 or Economist Intelligence Unit calculation based on those data.
2
  Seizing the Opportunity, 2015.

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generally in wealthier states, over the next ten                 China (1.4% per year), India (1.4%), and Sub-
years the urban proportion of the population                     Saharan Africa (1.2%). In absolute terms, the
will stay largely flat, typically rising by 1-2%                 change will be particularly visible in the first
across that entire period. In some Japanese                      of these, as its percentage growth starts from
cities, such as Tokyo and Osaka, little inward                   a bigger numerical base: already more than
migration combined with low birth rates will                     half of China’s population live in cities. In that
mean a decrease in the total population. Amid                    country alone, during the next ten years, urban
the relative safety and order of such places, it is              populations in aggregate will expand by 143m
easy to look with equanimity on                                  people, or roughly 13%.
the world’s ongoing urbanisation.
                                                                 If anything, the best demographic estimates
The challenges are far more pressing                             may be having trouble keeping up with the
elsewhere. The urbanisation of the early 21st                    speed of urbanisation. In 2014 and 2018 the
century is a phenomenon of the developing                        UN Population Division projected the likely
world, which already has 25 of the world’s 30                    increase in the number of urban residents
largest cities. In particular, the speed of growth               between 2020 and 2030. During that four-year
within the increasing number of emerging                         period, demographers increased their earlier
mega-cities is historically rapid, in some cases                 estimates for China, India and Sub-Saharan
unprecedented. Thomas Bollyky, senior fellow                     Africa by 10% to 15%.
for Global Health at the US Council on Foreign
                                                                 For specific cities, this will mean the already
Relations, notes that during their respective
                                                                 very large challenges are now expected to be
fastest decades of growth, London saw an
                                                                 even bigger. New Delhi city planners in 2014, for
increase of just under 100,000 residents per
year and New York City 220,000. By contrast,                     example, could expect to need to address the
                                                                 requirements of 6.7m more residents between
he says, over the past ten years Dhaka grew
                                                                 2020 and 2030. Now, the likeliest figure is 8.7m.
by roughly 450,000 people annually and New
Delhi by 620,000.3                                               Those arriving to join the burgeoning
                                                                 populations of developing world cities
Going beyond the largest cities, over the
                                                                 frequently find conditions far from easy.
next decade the countries and regions with
                                                                 As Siddharth Agarwal, director of the Urban
the fastest annual relative rise in the urban
                                                                 Health Resource Centre, an Indian non-
proportion of the population will include

Figure 1
                                                 Growth in number of urban                Growth in number of urban
                                                    residents 2020-30 (2014                  residents 2020-30 (2018
                                                    estimate, in thousands)                  estimate, in thousands)
    China                                                                   124,498                                  142,771
    India                                                                    112,312                                124,243
    Sub-Saharan Africa                                                      185,942                                 207,495

3
    See also, Thomas Bollyky, Plagues and the Paradox of Progress: Why the World is Getting Healthier in Worrisome Ways, 2018.

© The Economist Intelligence Unit Limited 2019
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                                                             Urban security and resilience in an interconnected world

                              government organisation (NGO), points out,                    urbanisation was something evil. Now it is seen
                              “in the most rapidly growing cities, the urban                as one of the key ingredients which can help
                              disadvantaged, most of whom provide low-                      the African continent leapfrog economically.”
                              cost services, represent the fastest expanding                He adds that even amid the obvious, ongoing
                              segment of the population. Without these low-                 need large numbers of city dwellers still have
                              wage workers, living behind urban glamour,                    for basic services, progress is obvious. “Every
                              the city’s sheen, infrastructure and services                 day, the situation is improving. Urbanisation is
                              cannot grow.” All too often, these individuals                spurring development,” he adds. Looking more
                              lead precarious lives. In China, for example,                 globally, Mr Bollyky sees similar possibilities.
                              240m people, or more than one in six of the                   “Urbanisation is a positive thing,” he says.
                              total population, live in cities outside of their             “No country has become wealthy without
                              legal province of registration.4 This “floating               urbanising first. There are challenges to be
                              population”, lacking a right even to stay where               addressed, but urbanisation itself should not
                              they are—let alone access to various healthcare               be regretted.”
                              and other local assistance schemes—typically
                                                                                            This is not simply whistling in the dark: even
                              live with poor employment, social and housing
                                                                                            the unprecedented speed of growth in today’s
                              conditions.5 They also make up many of the
                                                                                            developing world megacities in itself is a sign
                              quarter of China’s urban population who live
                                                                                            of hope. The expansion of urban populations
                              in informal settlements. Outside of China,
                                                                                            in 19th century Europe and the US came
                              the proportion in slums can be higher still: in
                                                                                            largely from inward migration, as death rates
                              New Delhi for example, the world’s second
                                                                                            limited the natural increase of city populations
                              largest city, 49% of residents are in informal
                                                                                            through birth. Today, despite the substantial
                              settlements, and in Lagos it is over half.
                                                                                            number of new arrivals to urban areas across
                              It is, however, too easy to see urbanisation                  the developing world, most urban population
                              as a looming disaster inflicting widespread                   growth comes from babies being born in these
                              neo-Dickensian squalor on much of humanity.                   cities and surviving.6
                              Certainly, the unstructured, accelerating
                                                                                            Urbanisation has already shaped the developed
                              growth of developing world cities raises the
                                                                                            world and is redefining developing countries. It
                              spectre of vast challenges that, if unmet,
                                                                                            can be a blessing, a curse, or both in individual
                              could bring substantial human misery.
                                                                                            locations and for human beings as a whole. Its
                              Simultaneously, though, it holds out the
                              prospect of a much more hopeful future.                       effect depends on how well urban governments
                              Experts interviewed for this study stress the                 and residents manage the challenges, both
                              importance of the latter. Alioune Badiane—                    those common to all cities and specific to
                              president of The Urban Think Tank Africa                      particular locations. This study looks at perhaps
                              (TUTTA) based in Senegal—explains regarding                   the most fundamental element of urban
                              his region that “some years ago, people thought               management: the ability to provide safety.

4
   “Floating Population,” Table 2-3, China Statistical Yearbook, 2018.
5
  Zai Liang et al, “Changing Patterns of the Floating Population in China during 2000-2010,” Population Development Review, 2014.
6
  Remi Jedwab et al., “Demography, Urbanization and Development: Rural Push, Urban Pull and...Urban Push?” World Bank Policy Research Working Papers,
  No. 7333, 2015.

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The many faces of security
The Economist Intelligence Unit’s                                     some of which in turn aggregate multiple data
Safe Cities Index 2019                                                points. The environmental policy indicator,
                                                                      for example, looks at: whether or not a
Given urban security’s importance, The
                                                                      municipal environment department exists
Economist Intelligence Unit, sponsored by NEC
                                                                      and, if so, the extent of its remit; whether the
Corporation, maintains a regularly updated
                                                                      city has recently conducted an environmental
index to assess the relevant strengths and
                                                                      review and, if so, the breadth of its coverage;
weaknesses of leading cities worldwide. This
                                                                      and how publicly accessible environmental
publication accompanies the release of the
                                                                      information is. The indicators also balance
SCI2019, its third edition, which covers 60 major
                                                                      breadth and detail, covering areas as far apart
urban areas.
                                                                      as perceptions of corruption and the extent of
But, for a city, what does “safe” mean? Rules                         internet access.
of thumb can provide a useful starting point
                                                                      The indicators fall into four broad categories,
in framing an answer. Mr Badiane notes that
                                                                      or pillars: personal, infrastructure, health and
“in any city where you can often see a woman
                                                                      digital security. Within each pillar, the relevant
walking alone at night, you can bet that is a
                                                                      indicators are grouped into inputs of safety,
safe city.” On one level, this statement seems
                                                                      such as policies or personnel dedicated to
a simple one about personal security, in
                                                                      some aspect of security, and outcomes,
particular a low likelihood of violent attack.
                                                                      which is anything from air pollution levels to
Looking deeper, though, quickly brings up more
                                                                      crime rates.7
issues. Walking alone at night also requires
infrastructure, including places to walk where                        Put simplistically, outputs measure how safe a
one is unlikely to be hit by vehicles and lighting                    city currently is, while the inputs indicate which
that not only deters violence but also lets our                       cities are doing the right things to enhance
pedestrian see where she is going. Similarly,                         safety. Both are essential to understanding the
unhealthy levels of air pollution or a lack of                        security situation. Not only will policy likely
public health education, which mean fewer                             enhance safety-related outcomes in the future,
people see the value of walking, could take our                       but they may also be essential to preserving
notional pedestrian off the street. Finally, Mr                       them in the present. As Victor Lam, Hong
Badiane’s scene would seem far less safe were                         Kong’s government chief information officer,
the contactless debit cards in our pedestrian’s                       says of digital security, “we say we are well
purse charged by someone with a hidden RFC                            protected, but who knows? There are bound to
reader walking in the other direction.                                be incidents. There are attacks every day. We
                                                                      have to be ready to respond very quickly.” Not
Safety then, even when it appears simple, is
                                                                      surprisingly, the overall input and output scores
multifaceted. Accordingly, our index scores
                                                                      correlate closely.
draw on 57 distinct factors, or indicators,

7
    F or details of the scoring of the indicators and pillars, as well as, in particular, some important caveats describing the limitations of how these data are
     used, please see the Appendix at the end of this study.

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SCI2019 pillars and indicators

Digital security                                   •   Access to safe and quality food
Inputs                                             •   Quality of health services
• Privacy policy
                                                   Outputs
• Citizen awareness of digital threats
                                                   • Air quality (PM 2.5 levels)
• Public-private partnerships
                                                   • Water quality
• Level of technology employed
                                                   • Life expectancy years
• Dedicated cyber-security teams
                                                   • Infant mortality
Outputs                                            • Cancer mortality rate
• Risk of local malware threats                    • No. of biological, chemical, radiological
• Percentage of computers infected                    weapons attacks
• Percentage with internet access                  • Emergency services in the city

Infrastructure security                            Personal security
Inputs                                             Inputs
• Enforcement of transport safety                  • Level of police engagement
• Pedestrian friendliness                          • Community-based patrolling
• Disaster management/business continuity plan     • Available street-level crime data
                                                   • Use of data-driven techniques for crime
Outputs                                            • Private security measures
• Deaths from natural disasters                    • Gun regulation and enforcement
• Road traffic deaths                              • Political stability risk
• Percentage living in slums                       • Effectiveness of the criminal justice system
• Number of attacks on facilities/infrastructure   • Hazard monitoring
• Institutional capacity and access to resources
• Catastrophe insurance                            Outputs
• Disaster-risk informed development               • Prevalence of petty crime
• Air transport facilities                         • Prevalence of violent crime
• Road network                                     • Organised crime
• Power network                                    • Level of corruption
• Rail network                                     • Rate of drug use
• Cyber-security preparedness                      • Frequency of terrorist attacks
                                                   • Severity of terrorist attacks
Health security                                    • Gender safety (female homicide)
Inputs                                             • Perceptions of safety
• Environmental policies                           • Threat of terrorism
• Access to healthcare                             • Threat of military conflict
• No. of beds per 1,000 population                 • Threat of civil unrest
• No. of doctors per 1,000 population

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    100

              Fitted      Actual

    80

    60

    40

     20

      0
          0                        20            40               60                80                100

The rise of resilience and                              Until recently, says Ede Ijjasz-Vasquez, senior
enhancements to this year’s index                       director of the World Bank’s Social, Urban,
                                                        Rural and Resilience Global Practice, shocks
Any index that measures over time needs
                                                        to a city “have been seen from a sectoral
to evolve along with the field it covers. The
                                                        perspective: health emergencies have been
conventional wisdom among those involved
                                                        dealt with by the health services; floods by
in urban safety increasingly holds that not
                                                        drainage departments; refugees by housing
only do a wide variety of factors matter in this
                                                        departments.” Now, though, many cities
field, but so too does their interaction. “A city
                                                        are moving toward planning based around
is composed of urban systems,” says Esteban
                                                        “resilience”—a concept that moves away from
Leon, chief of the risk reduction unit and head
                                                        purely after-the-fact response to include
of the city resilience profiling programme at
                                                        system-wide preparedness and risk reduction
UN-Habitat. This understanding of a city is
                                                        as well. Mr Leon adds that “the evolution in
reshaping how an increasing number of urban
                                                        thinking toward resilience has been quite
governments approach low-frequency, high-
                                                        steep in the last few years. Before we would
risk events, whether involving acute disasters
                                                        analyse disasters and challenges, but not from
or longer-term threats, notably climate change
                                                        the perspective of urban systems.” He uses the
and chronic social stresses.
                                                        analogy of the city as a healthy body. Any given

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                                   system might be able, or need, to contribute                    is certainly “an emergent trend, but not
                                   in a different way to facing a diverse range of                 something ingrained” in urban governance.
                                   negative events.
                                                                                                   Although discussions of resilience tend to focus
                                   A lack of agreement on precisely what                           on preparedness for disaster, the benefits
                                   resilience means reflects its novelty as a                      are far wider: a resilient city has the ability to
                                   working model. A recent literature review                       perform when the world is watching. Yuriko
                                   found that some use the term to emphasise                       Koike, governor of Tokyo, explains that, as her
                                   how well a city responds after a disaster,                      city welcomes the Rugby World Cup 2019™
                                   while others stress how well it absorbs shocks.                 and the Olympic and Paralympic Games Tokyo
                                   Similarly, some argue that the goal after                       2020, resilience matters not only for how it
                                   a shock should be to restore the situation                      enhances security but also for the improved
                                   preceding the event as quickly as possible and                  ability it gives the city to address the challenges
                                   others to use the opportunity for improvement                   the many visiting fans and athletes might face
                                   over the preceding status quo.8                                 should a heatwave occur.

                                   Although these distinctions have some policy                    Previous editions of the SCI have included
                                   implications, in practice the basic concept                     indicators relevant to the danger of natural
                                   is clear. As Mr Ijjasz-Vasquez says of the                      and man-made shocks. In order to advance
                                   World Bank, “we are beginning to define                         thinking on resilience, we have bolstered the
                                   urban resilience as the ability of households,                  number of indicators that deal with different
                                   communities and cities to bounce back.” This,                   aspects of it. The 2019 index measures for the
                                   says Mr Leon, is “completely complementary to                   first time things like the existence and speed
                                   urban security.”                                                of city emergency services; the existence of a
                                                                                                   disaster plan; the institutional capacity of those
                                   Nevertheless, Elizabeth Johnston, executive                     tasked with disaster response; the availability
                                   director of both the European and French                        of disaster insurance; the ability to defend
                                   Forums for Urban Security, believes that                        infrastructure against cyber-attacks; and the
                                   resilience is still not as integrated as it could               extent of hazard monitoring.
                                   be in urban safety considerations. There
                                   remains, she says, “a huge divide between                       Although they come from different pillars, for
                                   planning for natural and man-made disasters.                    analysis later in this study, the resilience-related
                                   Cities have policies that are developed on                      indicators have been recombined into three
                                   the preparedness for the latter but not                         new categories:
                                   necessarily on climate change or, if they do
                                                                                                   • Damage and threat multipliers: damage
                                   have such policies, they are not co-ordinated.
                                                                                                     experienced from shocks—specifically
                                   Only recently has terrorist preparedness
                                                                                                     natural disasters and terrorism—as well
                                   started to include natural disasters and vice
                                                                                                     as city attributes that can exacerbate the
                                   versa.” She adds that looking at these issues
                                                                                                     severity of shocks.
                                   together within the context of overall resilience

8
    Adriana Sanchez et al. “The city politics of an urban age: urban resilience conceptualisations and policies,” Palgrave Communications,

                                                                                                               © The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019
             14
                   Urban security and resilience in an interconnected world

• Relevant assets: the quality and extent                monitoring with an eye to preventing,
  of general assets that are useful in the               minimising or preparing for shocks.
  event of a shock, such as different kinds          The accompanying chart lists which indicators
  of infrastructure, healthcare, emergency           have been included, as well as showing the new
  services and cyber-security awareness.             indicators for 2019 that have been brought in
• Preparation: specific planning and                 specifically to understand resilience better.

 SCI2019 resilience categories

  Damage and multipliers                             •   Quality of health services
  • Percentage of computers infected                 •   Emergency services in the city*
  • No. of biological, chemical, radiological        •   Air transport facilities*
    weapons attacks                                  •   Road network
  • Deaths from natural disaster                     •   Power network
  • Percentage living in slums                       •   Rail network*
  • Number of attacks on facilities/infrastructure   •   Community-based patrolling
  • Frequency of terrorist attacks
                                                     Preparedness
  • Severity of terrorist attacks
                                                     • Environmental policies
  • Threat of terrorism
                                                     • Disaster management/business continuity plan
  • Threat of military conflict
                                                     • Institutional capacity and access to resources*
  • Threat of civil unrest
                                                     • Catastrophe insurance*
  Relevant assets                                    • Disaster-risk informed development*
  • Citizen awareness of digital threats             • Cyber-security preparedness*
  • Public-private partnerships                      • Hazard monitoring*
  • Dedicated cyber-security teams
  • Access to healthcare                             *New indicator for 2019.

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019
                                                                                                                                                                                                                             15
                                                                                                      Urban security and resilience in an interconnected world

Insights from the index
The SCI2019 results
The complete scores are as follows:

                              1 Tokyo                  92.0           1 Tokyo                  94.4            1 Osaka                88.5           1 Singapore                 96.9            1 Singapore          95.3
      1 1Tokyo                2 Singapore
                                92.0             1      91.5
                                                     Tokyo            2 Singapore
                                                                              94.4             93.1
                                                                                               1 Osaka 12Osaka   Tokyo      88.5      87.5 1 Singapore 2 Osaka               96.9 94.5            2 Copenhagen
                                                                                                                                                                                              1 Singapore                  93.6
          Tokyo               3 Osaka92.0                  1 Tokyo 3 Chicago
                                                        90.9                             94.4 92.9             3 Seoul                85.2 88.5        3 Barcelona1 Singapore      94.4              96.9 Kong
                                                                                                                                                                                                  3 Hong            95.31 95.3
                                                                                                                                                                                                                           Singapore
                                                                                                                                                                                                                           91.9
      2 Singapore                91.5            2   Singapore                93.1             2 Tokyo                       87.5            2 Osaka                         94.5             2 Copenhagen                93.6
       2  Singapore
      3 Osaka                   90.9
                                      91.5
                              4 Amsterdam
                                                 3
                                                           2
                                                        88.0
                                                     Chicago
                                                             Singapore4 Washington, DC93.1 92.2
                                                                              92.9             3  Seoul
                                                                                                             2
                                                                                                             =4 Tokyo
                                                                                                                 Amsterdam
                                                                                                                             85.2
                                                                                                                                       81.6 87.5 4 Tokyo 2 Osaka
                                                                                                                                             3 Barcelona                     94.4
                                                                                                                                                                                   94.3              94.5
                                                                                                                                                                                                  4 Tokyo
                                                                                                                                                                                              3 Hong    Kong
                                                                                                                                                                                                                    93.62  Copenhagen
                                                                                                                                                                                                                           91.7
                                                                                                                                                                                                                          91.9
                              5 Sydney                  87.9        =5 Los Angeles 92.9 91.4                 =4  Stockholm             81.6 85.2       5 Madrid3 Barcelona 94.2                   5 Wellington             91.5
     43Amsterdam
          Osaka                 88.090.9
                              6 Toronto          4         3 Chicago
                                                     Washington,
                                                        87.8        DC        92.2
                                                                    =5 San Francisco         =491.4
                                                                                                  Amsterdam  3 Seoul
                                                                                                               6 Frankfurt 81.6        81.2 4 Tokyo6 Frankfurt               94.3 93.7        4 Tokyo94.4
                                                                                                                                                                                                  6 Stockholm
                                                                                                                                                                                                                    91.93 91.7
                                                                                                                                                                                                                           Hong
                                                                                                                                                                                                                           91.3
                                                                                                                                                                                                                                  Kong
       4  Amsterdam
      5 Sydney                  87.9  88.0
                              7 Washington,    =5
                                              DC          4Angeles
                                                     Los87.6 Washington,
                                                                      7 DallasDC
                                                                              91.4       92.2=491.3Stockholm
                                                                                                           =4 7Amsterdam
                                                                                                                 Washington, 81.6
                                                                                                                                DC     81.1 581.6
                                                                                                                                               Madrid
                                                                                                                                                    =7 Melbourne 4 Tokyo 94.2 93.5                   94.3
                                                                                                                                                                                              5 Wellington
                                                                                                                                                                                                  7 Osaka           91.74 91.5
                                                                                                                                                                                                                           Tokyo
                                                                                                                                                                                                                            91.1
     65Toronto
          Sydney                87.8 87.9 =5
                            =8 Copenhagen            San=5   Los Angeles
                                                           Francisco
                                                        87.4                  91.4
                                                                      8 New York         91.4 691.1Frankfurt
                                                                                                           =48Stockholm
                                                                                                                 Singapore 81.2       80.9 681.6    =7 Sydney5 Madrid 93.7 93.5
                                                                                                                                               Frankfurt                                             94.2
                                                                                                                                                                                              6 Stockholm
                                                                                                                                                                                                  8 Toronto         91.55 91.3
                                                                                                                                                                                                                           Wellington
                                                                                                                                                                                                                           90.8
      76Washington,
          Toronto DC        =8  Seoul
                                87.6 87.8        7      87.4 San Francisco
                                                        =5
                                                     Dallas           9 Toronto
                                                                              91.3       91.4 90.6
                                                                                               7 Washington, 69Frankfurt
                                                                                                                 Zurich
                                                                                                                  DC          81.1    80.8=781.2       9 Wellington
                                                                                                                                               Melbourne         6 Frankfurt93.5 93.2             9 Amsterdam
                                                                                                                                                                                              7 Osaka93.7           91.36 89.4
                                                                                                                                                                                                                           Stockholm
                                                                                                                                                                                                                           91.1
          Washington, DC10
   =87Copenhagen                Melbourne
                                87.4 87.6
                             11 Chicago
                                                 8   New87.3York
                                                           7
                                                        86.7
                                                             Dallas  10 London 91.1
                                                                   =11 Melbourne
                                                                                         91.3  90.2
                                                                                               8 Singapore710Washington,
                                                                                               89.4
                                                                                                                 Taipei     80.9 DC 80.2=781.1 Sydney10 Washington, DC
                                                                                                                                                              =7    Melbourne93.5 93.1          10 Sydney
                                                                                                                                                                                              8 Toronto
                                                                                                                                                                                                     93.5                  89.1
                                                                                                                                                                                                                          90.8
                                                                                                                                                                                                                        7 88.9
                                                                                                                                                                                                                     91.1  Osaka
   =8    Seoul
   =8 Copenhagen 12 Stockholm   87.4  87.4       9   Toronto
                                                           8 New York         90.6             9 Zurich =11
                                                                                          91.1 89.4
                                                                                                                 Copenhagen
                                                                                                             8 Singapore    80.8      79.8 9 Wellington
                                                                                                                                                      11 Chicago             93.2 93.0           11 Abu Dhabi
                                                                                                                                                                                              9 Amsterdam                 89.4
                                                        86.5       =11 Osaka                                =11  Sydney               79.8 80.9 =12 New =7    YorkSydney           92.5              93.5
                                                                                                                                                                                                12 Dubai            90.88 88.6
                                                                                                                                                                                                                           Toronto
    10 Melbourne                 87.3           10   London                   90.2            10 Taipei                     80.2           10 Washington, DC                  93.1          10 Sydney                     89.1
   =8 Seoul                           87.4
                             13 San Francisco             9 Toronto
                                                        85.9       =11 Sydney            90.6 89.4           9 Zurich
                                                                                                            =13  Brussels             79.3 80.8 =12 Toronto9 Wellington 92.5                         93.2
                                                                                                                                                                                                13 Zurich           89.49 87.8
                                                                                                                                                                                                                           Amsterdam
    11 Chicago                  86.7
                             14 London        =11    Melbourne
                                                        85.7                  89.4          =11   Copenhagen                79.8            11 Chicago                       93.0            11 Abu   Dhabi               88.9
      10  Melbourne
    12 Stockholm                      87.3
                                86.5 York =11            10 London14 Amsterdam
                                                     Osaka                    89.4       90.2  89.0
                                                                                            =1187.3
                                                                                                            =13 Melbourne
                                                                                                  Sydney 1015Taipei         79.8
                                                                                                                                      79.3 80.2 14 Seoul 10 Washington,92.4
                                                                                                                                         =12 New York                               DC
                                                                                                                                                                             92.5 92.2
                                                                                                                                                                                                14 Frankfurt
                                                                                                                                                                                            12 Dubai 93.1                  87.7
                                                                                                                                                                                                                      1088.6
                                                                                                                                                                                                                    89.1   Sydney
                             15 New                     85.5         15 Copenhagen                               Paris                78.7           15 Los Angeles                             15 Seoul                   87.5
    1311San
          Chicago
             Francisco          85.9 86.7 =11
                             16 Frankfurt              =11
                                                        85.4 Melbourne
                                                     Sydney                   89.4
                                                                     16 Stockholm        89.4
                                                                                            =1385.5
                                                                                                  Brussels=1116Copenhagen
                                                                                                                 London 79.3             =1279.8
                                                                                                                                      78.0     Toronto          11 Chicago 92.5 92.0
                                                                                                                                                     16 Amsterdam                           13 Zurich93.0
                                                                                                                                                                                                16 Melbourne           11 87.8
                                                                                                                                                                                                                    88.9   Abu Dhabi
                                                                                                                                                                                                                           86.8
      12  Stockholm
    14 London                         86.5
                                 85.7Angeles
                             17 Los             14     =11
                                                        85.2 Osaka 17 Seoul89.0
                                                     Amsterdam                           89.4
                                                                                            =1384.7       =1117Sydney
                                                                                                  Melbourne      Toronto 79.3         77.41479.8
                                                                                                                                               Seoul17 San=12       New York
                                                                                                                                                             Francisco       92.4 91.7               92.5
                                                                                                                                                                                            14 Frankfurt
                                                                                                                                                                                                 17 Brussels          12 87.7
                                                                                                                                                                                                                    88.6   Dubai
                                                                                                                                                                                                                           86.3
    1513New
          SanYork
               Francisco=18 Wellington
                                85.5 85.9       15     =11
                                                        84.5 Sydney18 Zurich87.3
                                                     Copenhagen                          89.41580.8Paris =1318Brussels
                                                                                                                 San Francisco
                                                                                                                             78.7     77.21579.3     18 Hong
                                                                                                                                               Los Angeles   =12KongToronto 92.2 91.1                92.5
                                                                                                                                                                                                18 Madrid
                                                                                                                                                                                            15 Seoul                  13 87.5
                                                                                                                                                                                                                    87.8   Zurich
                                                                                                                                                                                                                           86.2
                           =18 Zurich                   84.5         19 Wellington             80.2           19 Chicago 78.0          77.116 Amsterdam
                                                                                                                                                     19 London
    1614Frankfurt
          London                85.4  85.7
                            20 Hong Kong
                                               16    Stockholm
                                                         14 Amsterdam
                                                        83.7         20 Paris
                                                                              85.5            16
                                                                                         89.0 80.0London =13    Melbourne
                                                                                                           =20 Madrid                  76.1
                                                                                                                                             79.3 20 Copenhagen 14 Seoul 92.0 90.4              19 Barcelona
                                                                                                                                                                                            16 Melbourne
                                                                                                                                                                                                     92.4           87.7   86.0
                                                                                                                                                                                                                      1486.8
                                                                                                                                                                                                                           Frankfurt
    1715Los  Angeles
          New York              85.2            17   Seoul                    84.7       87.31778.9Toronto=20                77.4           17 San Francisco                  91.7 89.0         20 Taipei
                                                                                                                                                                                            17 Brussels                    85.8
                                                                                                                                                                                                                      15 86.3
                             21 Dallas85.5               15 Copenhagen
                                                        83.1         21 Frankfurt                           15 Paris
                                                                                                                 New York              76.1 78.7 21 Brussels    15 Los Angeles     88.9              92.2
                                                                                                                                                                                                21 Paris            87.5   Seoul
                                                                                                                                                                                                                           85.2
  =18 Wellington                84.5            18   Zurich                   80.8
      16 Frankfurt          22 Taipei85.4                16 Stockholm
                                                        82.5         22 Hong Kong        85.51878.8San Francisco
                                                                                                            1622London
                                                                                                                 Dallas
                                                                                                                             77.2          18 Hong Kong
                                                                                                                                      75.9 78.0 22 Zurich16 Amsterdam 88.5
                                                                                                                                                                              91.1          18 Madrid
                                                                                                                                                                                                     92.0
                                                                                                                                                                                                22 London
                                                                                                                                                                                                                          86.2
                                                                                                                                                                                                                      16 84.3
                                                                                                                                                                                                                    86.8   Melbourne
  =18 Zurich                    84.5            19   Wellington               80.2            19  Chicago                    77.1          19  London                        90.4           19=23
                                                                                                                                                                                                Barcelona                 86.0
      17 Los Angeles 23 Paris
   20 Hong Kong                  83.7
                                      85.2 20           82.4
                                                         17 Seoul 23 Taipei80.0
                                                     Paris
                                                                                         84.7  77.0
                                                                                           =2074.1
                                                                                                            1723Toronto
                                                                                                                 Los Angeles
                                                                                                  Madrid 24 Barcelona 76.1
                                                                                                                                      75.8 77.4 23 Stockholm    17 San Francisco   87.5             Shanghai
                                                                                                                                                                                                     91.7                  84.0
                                                                                                                                                                                                                      17 85.8
                                                                                                                                                                                                                    86.3   Brussels
                            24 Brussels                 82.1       =24 Abu Dhabi                                                      75.220 Copenhagen
                                                                                                                                                     24 Taipei               89.0 87.1      20=23
                                                                                                                                                                                                Taipei
                                                                                                                                                                                                    Washington, DC         84.0
   =18    Wellington
    21 Dallas                    83.1
                            25 Madrid 84.5      21       18 Zurich
                                                     Frankfurt
                                                        81.4       =24 Dubai78.9         80.8
                                                                                           =2074.1New York  1825San
                                                                                                                 Rome Francisco
                                                                                                                             76.1      75.12177.2    25 Paris 18 Hong Kong
                                                                                                                                               Brussels                      88.9 85.9      21 Paris  91.1
                                                                                                                                                                                                25 Beijing            18 85.2
                                                                                                                                                                                                                    86.2   Madrid
                                                                                                                                                                                                                           83.9
   =18    Zurich
   22 Taipei                    82.5 84.5
                            26 Barcelona       22    Hong19 Kong
                                                        81.2 Wellington       78.8
                                                                     26 Brussels         80.22274.0Dallas 1926Chicago
                                                                                                                 Milan       75.9     74.92277.1
                                                                                                                                               Zurich
                                                                                                                                                   =26 Abu Dhabi19 London 88.5 83.2         22 London90.4
                                                                                                                                                                                                26 Chicago            19 84.3
                                                                                                                                                                                                                    86.0   Barcelona
                                                                                                                                                                                                                           83.8
     20   Hong
   23 Paris        Kong     27  Abu
                                82.4  83.7
                                     Dhabi     23        20 Paris 27 Milan77.0
                                                        79.5
                                                     Taipei                              80.02372.5Los Angeles
                                                                                                         =2027Madrid
                                                                                                                 Hong Kong75.8        73.22376.1   =26 Dubai20 Copenhagen
                                                                                                                                               Stockholm                      87.5 83.2    =23=27    89.0
                                                                                                                                                                                                    Dallas
                                                                                                                                                                                                Shanghai              20 84.0
                                                                                                                                                                                                                    85.8   Taipei
                                                                                                                                                                                                                           83.3
                            28 Dubai                    79.1Dhabi =28 Barcelona
   2421Brussels
          Dallas                 82.1 83.1 =24
                            29 Milan
                                                     Abu 21 Frankfurt
                                                        78.1       =28 Madrid
                                                                               74.1      78.92469.2
                                                                                               69.2
                                                                                                         =2028
                                                                                                  Barcelona      Wellington75.2
                                                                                                                New    York
                                                                                                              29 Abu Dhabi
                                                                                                                                      72.924 Taipei28 Rome
                                                                                                                                       71.8
                                                                                                                                             76.1 29 Milan 21 Brussels 87.1 82.8   83.1    =23=27   San Francisco
                                                                                                                                                                                                Washington,
                                                                                                                                                                                                     88.9
                                                                                                                                                                                                29 Milan
                                                                                                                                                                                                                 DC 21 84.0
                                                                                                                                                                                                                    85.2   83.3
                                                                                                                                                                                                                           Paris
                                                                                                                                                                                                                           82.4
   25    Madrid
     22 Taipei                   81.4         =24    Dubai                     74.1      78.82567.5Rome 2230Dallas           75.1          25 Paris                          85.9           25 Beijing                22 83.9
                            30 Rome82.5                  22 Hong Kong
                                                        76.4         30 Rome                                     Moscow                71.5 75.9 30 Dallas22 Zurich                81.9              88.5York
                                                                                                                                                                                                30 New              84.3   London
                                                                                                                                                                                                                           82.2
   2623Barcelona
          Paris                  81.2 82.4
                                Average        26    Brussels
                                                         23 Taipei Average
                                                        71.2                  74.0       77.02667.2Milan 2331Los DubaiAngeles74.9       =2675.8
                                                                                                                                      70.5     Abu Dhabi       23 Stockholm
                                                                                                                                                     31 Istanbul              83.2 75.8     26 Chicago
                                                                                                                                                                                                     87.5 Lumpur =23 81.8
                                                                                                                                                                                                31 Kuala            84.0  83.8
                                                                                                                                                                                                                           Shanghai
    27 Abu Dhabi                 79.5
                             31 Beijing        27    Milan
                                                        70.5 Abu Dhabi
                                                                     31 Buenos72.5
                                                                                 Aires 74.127     Hong Kong
                                                                                               65.0                          73.2       =26 Dubai32 Moscow                    83.2 73.6    =27 Dallas   Angeles =23 83.3
     24 Brussels                      82.1            =24                                                  2432Barcelona
                                                                                                                 Buenos Aires         69.8   75.2              24 Taipei                        32 Los
                                                                                                                                                                                                     87.1           84.0   81.3
                                                                                                                                                                                                                           Washington,  DC
   28 Dubai                      79.1
                            32 Shanghai       =28    Barcelona
                                                        70.2                  69.2
                                                                     32 Santiago             28   Wellington
                                                                                               64.6           33 Beijing 72.9         68.028 Rome Average                     83.1 72.5    =27 San    Francisco
                                                                                                                                                                                                33 Kuwait    City         83.3
                                                                                                                                                                                                                           80.4
     25   Madrid
   29 Milan                      78.1 81.4
                            33 Santiago       =28     =24
                                                     Madrid
                                                        69.8 Dubai            69.2
                                                                     33 Istanbul          74.1
                                                                                             2961.9        25   Rome
                                                                                                  Abu Dhabi Average 71.8                      75.1
                                                                                                                                      68.029 Milan33 Beijing   25   Paris    82.8 72.1      29 Milan 85.9
                                                                                                                                                                                                34 Rome               25
                                                                                                                                                                                                                    83.9   Beijing
                                                                                                                                                                                                                          82.4
                                                                                                                                                                                                                           79.8
   3026Rome
          Barcelona             76.4 81.2
                            34 Buenos    Aires 30    Rome26
                                                        69.7 Brussels34 Johannesburg
                                                                              67.5       74.0  60.2
                                                                                             30 Moscow     26 34Milan
                                                                                                                 Shanghai    71.5     67.5   74.9
                                                                                                                                           30 Dallas 34     =26
                                                                                                                                                         Shanghai   Abu   Dhabi
                                                                                                                                                                              81.9 72.0              83.2
                                                                                                                                                                                                35 Santiago
                                                                                                                                                                                            30 New     York           26 82.2
                                                                                                                                                                                                                    83.8   Chicago
                                                                                                                                                                                                                           79.4
     27Average
          Abu Dhabi         35 Kuala
                                 71.2 79.5
                                       Lumpur            27 Milan 35 Mexico
                                                        66.3
                                                     Average                     City
                                                                              67.2       72.53158.4Dubai 2735HongKuwaitKong
                                                                                                                         City70.5     64.83173.2            =26Aires
                                                                                                                                                     35 Buenos
                                                                                                                                               Istanbul             Dubai 75.8 71.2             36 Ho
                                                                                                                                                                                            31 Kuala 83.2
                                                                                                                                                                                                        Chi Minh City
                                                                                                                                                                                                        Lumpur       =27 81.8
                                                                                                                                                                                                                    83.3   Dallas
                                                                                                                                                                                                                           78.7
                            36 Istanbul                 66.1 Aires 36 Beijing
     28Beijing
    31    Dubai                  70.5 79.1      31    =28
                                                     Buenos  Barcelona 65.0              69.23258.1Buenos 28
                                                                                                           =36   Rio de Janeiro
                                                                                                                Wellington
                                                                                                            Aires           69.8      64.732 Moscow
                                                                                                                                             72.9 36 Santiago  28 Rome 73.6 71.0            32 LosAverage
                                                                                                                                                                                                     83.1
                                                                                                                                                                                                     Angeles              77.0
                                                                                                                                                                                                                     =27 81.3
                                                                                                                                                                                                                    83.3   San Francisco
                            37 Moscow                   65.8         37 Shanghai               57.4        =36 Sao Paulo              64.7           37 Kuala Lumpur               64.7         37 Mumbai                  76.2
   32    Shanghai
     29 Milan                    70.2 City 32
                            38 Kuwait78.1
                                                     Santiago
                                                      =28
                                                        64.5 Madrid38 Riyadh
                                                                              64.6       69.23356.5Beijing 29
                                                                                                           =38AbuKualaDhabi
                                                                                                                            68.0
                                                                                                                        Lumpur
                                                                                                                                               Average
                                                                                                                                      64.4 71.8 38 Mexico           Milan 72.5 61.5
                                                                                                                                                               29City                       33 Kuwait82.8City
                                                                                                                                                                                                38 Riyadh             2980.4
                                                                                                                                                                                                                    82.4   Milan
                                                                                                                                                                                                                           75.9
   3330Santiago
          Rome                  69.8 76.4
                            39 Riyadh          33    Istanbul                 61.9
                                                         30 Rome 39 Kuwait City 67.5 56.4
                                                        62.5                                      Average  30
                                                                                                           =38Moscow
                                                                                                                 Santiago  68.0            33  Beijing
                                                                                                                                      64.4 71.5 39 Johannesburg30 Dallas      72.1 57.8     34 Rome  81.9
                                                                                                                                                                                                39 Moscow             30 79.8
                                                                                                                                                                                                                    82.2   New York
                                                                                                                                                                                                                           75.3
   34 Buenos Aires              69.7 City 34         Johannesburg             60.2
          Average           40 Mexico 71.2              61.6 Average 40 Bangkok          67.23456.2Shanghai3140Dubai
                                                                                                                 Mexico City67.5       64.13470.5
                                                                                                                                               Shanghai
                                                                                                                                                     40 Rio de31    Istanbul 72.0 57.7
                                                                                                                                                                 Janeiro                    35 Santiago
                                                                                                                                                                                                40 Manila
                                                                                                                                                                                                     75.8                 79.4
                                                                                                                                                                                                                           74.7
                                                                                                                                                                                                                      31 Kuala Lumpur
                                                                                                                                                                                                                    81.8
   35 Kuala Lumpur              66.3de Janeiro 35
                             41 Rio                  Mexico
                                                        60.9 City 41 Bogota   58.4           3554.7
                                                                                                  Kuwait City 41 Baku       64.8      64.035 Buenos      Aires
                                                                                                                                                     41 Sao  Paulo            71.2 57.2     36 Ho    Chi Minh
                                                                                                                                                                                                41 New     Delhi City     78.7
                                                                                                                                                                                                                           73.6
   3631Istanbul
          Beijing                     70.5 36
                                 66.1Paulo
                            42 Sao                       31 Buenos42Aires
                                                     Beijing
                                                        59.7            Quito58.1        65.0
                                                                                           =3654.5         3242Buenos
                                                                                                  Rio de Janeiro Riyadh Aires
                                                                                                                            64.7      62.936 69.8    42 Kuwait32City
                                                                                                                                               Santiago             Moscow 71.0 56.4                 73.6 Aires 3277.0
                                                                                                                                                                                                Average
                                                                                                                                                                                                42 Buenos           81.3   Los Angeles
                                                                                                                                                                                                                           72.9
     32   Shanghai
    37 Moscow               43  65.8 70.2
                                Manila         37        32 Santiago
                                                        59.2
                                                     Shanghai                  Lumpur 64.6
                                                                     43 Kuala57.4          =3654.4Sao Paulo3343Beijing
                                                                                                                 Istanbul 64.7         61.73768.0
                                                                                                                                               Kuala43Lumpur
                                                                                                                                                         Ho Chi MinhAverage
                                                                                                                                                                       City 64.7 55.4           43   72.5
                                                                                                                                                                                                    Jakarta
                                                                                                                                                                                            37 Mumbai                 33
                                                                                                                                                                                                                    80.4   Kuwait
                                                                                                                                                                                                                            71.7
                                                                                                                                                                                                                          76.2     City
   3833Kuwait
          SantiagoCity          64.569.8
                            44 Johannesburg    38        33 Istanbul
                                                        58.6
                                                     Riyadh                     Janeiro 61.9
                                                                     44 Rio de56.5         =3852.7Kuala Lumpur44Average
                                                                                                                 Lima       64.4      60.73868.0
                                                                                                                                               Mexico    Riyadh33 Beijing 61.5 54.8
                                                                                                                                                     44 City                                          72.1
                                                                                                                                                                                                44 Casablanca
                                                                                                                                                                                            38 Riyadh                 34 75.9
                                                                                                                                                                                                                    79.8   Rome
                                                                                                                                                                                                                           69.5
   39     Buenos Aires =45 Lima
     34Riyadh                   62.5 69.7      39       58.2
                                                              City 45 Manila56.4
                                                         34 Johannesburg
                                                     Kuwait                                =3852.1
                                                                                         60.2     Santiago3445Shanghai
                                                                                                                 Bangkok
                                                                                                                            64.4      59.9
                                                                                                                                           3967.5    45 Bogota
                                                                                                                                               Johannesburg    34 Shanghai57.8 53.9             45 Lima
                                                                                                                                                                                            39 Moscow72.0                  69.3
                                                                                                                                                                                                                      35 75.3
                                                                                                                                                                                                                    79.4   Santiago
                           =45 Mumbai                   58.2         46 Baku                    51.7          46 Quito                59.4           46 Manila                     53.6         46 Rio de Janeiro         68.4
   4035Mexico
          KualaCity              61.6 66.3
                   Lumpur=47 Bangkok           40    Bangkok
                                                         35 Mexico
                                                        57.6       =47City
                                                                        Mumbai
                                                                              56.2       58.44051.0Mexico City
                                                                                                           3547Kuwait
                                                                                                                 Bogota City
                                                                                                                             64.1          40 Rio de Janeiro
                                                                                                                                       59.1 64.8 47 Lima 35 Buenos Aires53.0
                                                                                                                                                                              57.7          40 Manila
                                                                                                                                                                                                47 Sao71.2Paulo       36 74.7
                                                                                                                                                                                                                    78.7   Ho Chi Minh City
                                                                                                                                                                                                                           67.5
    41   Rio de
     36 Istanbul Janeiro        60.9Chi66.1
                           =47 Ho              41
                                        Minh City    Bogota
                                                         36 Beijing
                                                        57.6                  54.7
                                                                   =47 New Delhi              41  Baku
                                                                                         58.1 51.0 =3648Rio                 64.0           41  Sao
                                                                                                                     de Janeiro 56.6 64.7 48 Bangkok
                                                                                                                 Manila                             Paulo      36 Santiago    57.2 52.5     41 New     Delhi
                                                                                                                                                                                                     71.0
                                                                                                                                                                                                48 Istanbul         77.0  73.6
                                                                                                                                                                                                                           Average
                                                                                                                                                                                                                           65.2
   4237Sao   Paulo
          Moscow                59.7 65.8
                            49 Baku            42    Quito
                                                        56.4
                                                         37 Shanghai 49 Lima 54.5        57.44249.8Riyadh=3649SaoHo Chi     62.9
                                                                                                                         Minh
                                                                                                                      Paulo     City  56.34264.7
                                                                                                                                               Kuwait49 City                 56.4 52.3
                                                                                                                                                         Jakarta37 Kuala Lumpur             42 Buenos64.7Aires
                                                                                                                                                                                                49 Baku               37 72.9
                                                                                                                                                                                                                    76.2   63.7
                                                                                                                                                                                                                           Mumbai
   43 Manila                    59.2
                            50 Quito           43    Kuala
                                                        55.3 Lumpur50 Sao Paulo
                                                                              54.4           43   Istanbul 50 Mumbai 61.7
                                                                                               49.4                                   55.843 Ho Chi  50 Minh
                                                                                                                                                         Mumbai City         55.4 50.0      43 Jakarta
                                                                                                                                                                                                50 Johannesburg            71.7
                                                                                                                                                                                                                           63.2
     38 Kuwait City 51 Bogota         64.5               38 Riyadh51 Casablanca 56.5 44.9 =3851Kuala                     Lumpur 54.6 64.4 51 Quito38 Mexico City 49.9                                61.5             38
                                                                                                                                                                                                                    75.9   Riyadh
   44 Johannesburg              58.6           44    Rio55.1
                                                          de Janeiro          52.7           44 Lima             New Delhi60.7             44 Riyadh                         54.8           44 Casablanca
                                                                                                                                                                                                51 Mexico City            69.5
                                                                                                                                                                                                                           62.3
     39
  =45 LimaRiyadh            52  New
                                58.2  62.5
                                      Delhi    45        39 Kuwait52City
                                                        55.0
                                                     Manila             Karachi
                                                                              52.1       56.44543.1Bangkok
                                                                                                         =3852Santiago
                                                                                                                 Johannesburg
                                                                                                                            59.9      53.245 64.4
                                                                                                                                               Bogota          39 Johannesburg
                                                                                                                                                     52 Casablanca           53.9 49.6               57.8
                                                                                                                                                                                                52 Bangkok
                                                                                                                                                                                            45 Lima                   39 69.3
                                                                                                                                                                                                                    75.3   Moscow
                                                                                                                                                                                                                           61.8
  =4540Mumbai
          Mexico City 53 Jakarta58.2 61.6      46       40 Bangkok
                                                        54.5
                                                     Baku            53 Caracas51.7      56.24642.9Quito 4053Mexico
                                                                                                                 Jakarta City
                                                                                                                            59.4       51.74664.1
                                                                                                                                               Manila53 Cairo40 Rio de Janeiro
                                                                                                                                                                             53.6 48.2               57.7Janeiro
                                                                                                                                                                                                53 Cairo
                                                                                                                                                                                            46 Rio   de               4068.4
                                                                                                                                                                                                                    74.7   Manila
                                                                                                                                                                                                                           59.3
          Rio de Janeiro 54 Casablanca
  =4741Bangkok                   57.660.9 =47
                                                        53.5
                                                         41 Bogota54 Moscow
                                                     Mumbai                   51.0       54.74742.8Bogota 4154Baku
                                                                                                                 Casablanca
                                                                                                                             59.1
                                                                                                                                      50.0
                                                                                                                                           4764.0
                                                                                                                                               Lima
                                                                                                                                                     54 Baku
                                                                                                                                                                41 Sao Paulo 53.0
                                                                                                                                                                                   46.3         54 Quito
                                                                                                                                                                                            47 Sao 57.2
                                                                                                                                                                                                      Paulo
                                                                                                                                                                                                                           57.5
                                                                                                                                                                                                                      41 67.5
                                                                                                                                                                                                                    73.6   New Delhi
                            55 Cairo                    48.6         55 Jakarta                42.3           55 Caracas              48.1           55 Karachi                    46.1         55 Dhaka                   57.4
  =4742Ho SaoChiPaulo            57.6 59.7 =47
                  Minh City 56 Dhaka                 New 42Delhi
                                                       44.6  Quito 56 Lagos51.0          54.54842.2Manila 4256Riyadh
                                                                                                                 Cairo      56.6      46.14862.9
                                                                                                                                               Bangkok
                                                                                                                                                     56 Yangon 42 Kuwait City 52.5 45.3              56.4
                                                                                                                                                                                            48 Istanbul
                                                                                                                                                                                                56 Bogota             42 65.2
                                                                                                                                                                                                                    72.9   Buenos Aires
                                                                                                                                                                                                                           52.8
   4943Baku
          Manila                56.4 59.2
                            57 Karachi         49    Lima43
                                                        43.5 Kuala  Lumpur
                                                                     57 Dhaka 49.8       54.449   Ho
                                                                                               41.9    Chi Minh
                                                                                                           43     City
                                                                                                                Istanbul
                                                                                                              57 Dhaka       56.3      45.149  Jakarta
                                                                                                                                             61.7              43
                                                                                                                                                     57 New Delhi   Ho   Chi  52.3
                                                                                                                                                                             Minh   City
                                                                                                                                                                                   40.7     49 Baku  55.4
                                                                                                                                                                                                57 Yangon             43 63.7
                                                                                                                                                                                                                     71.7  Jakarta
                                                                                                                                                                                                                           52.3
   50
    44Quito
          Johannesburg 58 Yangon 55.3 58.6     50    Sao44Paulo
                                                        41.9 Rio de 58  Cairo49.4
                                                                     Janeiro             52.75040.7Mumbai4458LimaYangon 55.8          42.35060.7
                                                                                                                                               Mumbai58 Lagos44 Riyadh 50.0 37.4            50 Johannesburg
                                                                                                                                                                                                58 Karachi
                                                                                                                                                                                                     54.8             44 63.2
                                                                                                                                                                                                                    69.5   45.9
                                                                                                                                                                                                                           Casablanca
    51 Bogota                    55.1
                            59 Caracas          51   Casablanca
                                                        40.1         59 Ho Chi44.9
                                                                                 Minh City 51     New Delhi59 Karachi 54.6
                                                                                               40.2                                   39.051 Quito59 Dhaka                   49.9 34.2      51 Mexico
                                                                                                                                                                                                59 Caracas City           62.3
                                                                                                                                                                                                                           42.1
  =45 Lima                  60  Lagos
                                      58.2               45 Manila60 Yangon
                                                        38.1
                                                                                         52.1 27.8         4560Bangkok
                                                                                                                 Lagos
                                                                                                                                             59.9 60 Caracas
                                                                                                                                       34.152 Casablanca
                                                                                                                                                               45 Bogota                             53.9             45 38.7
                                                                                                                                                                                                                    69.3   Lima
   52 New Delhi                 55.0           52    Karachi                  43.1           52 Johannesburg                 53.2                                            49.6 27.3          60 Lagos
                                                                                                                                                                                            52 Bangkok                    61.8
  =45     Mumbai
   53 Jakarta                   54.5  58.2     53       46
                                                     Caracas Baku             42.9        51.7
                                                                                             53 Jakarta    46   Quito        51.7            59.4
                                                                                                                                           53 Cairo            46   Manila   48.2           53 Cairo 53.6             46
                                                                                                                                                                                                                    68.4  59.3 de Janeiro
                                                                                                                                                                                                                           Rio
  =47     Bangkok
   54 Casablanca                 53.5 57.6     54     =47 Mumbai
                                                     Moscow                   42.8       51.054 Casablanca 47 Bogota 50.0                  5459.1
                                                                                                                                               Baku            47 Lima 46.3                 54 Quito 53.0             47 57.5
                                                                                                                                                                                                                    67.5   Sao Paulo
  =47     Ho Chi Minh City 48.6 57.6 55
   55 Cairo                                           =47 New Delhi 42.3
                                                     Jakarta                             51.055 Caracas48 Manila 48.1                      5556.6
                                                                                                                                               Karachi         48 Bangkok46.1               55 Dhaka 52.5             48 57.4
                                                                                                                                                                                                                    65.2   Istanbul
   5649Dhaka
          Baku                  44.6 56.4      56       49 Lima
                                                     Lagos                    42.2       49.856 Cairo 49 Ho Chi Minh         46.1 City 5656.3  Yangon          49 Jakarta 45.3              56 Bogota52.3             49 52.8
                                                                                                                                                                                                                    63.7   Baku
   5750Karachi
          Quito                 43.5 55.3      57    Dhaka
                                                         50 Sao Paulo 41.9               49.457 Dhaka 50 Mumbai 45.1                       5755.8
                                                                                                                                               New Delhi 50 Mumbai40.7                      57 Yangon50.0             50 52.3
                                                                                                                                                                                                                    63.2   Johannesburg
   5851Yangon
          Bogota                 41.9 55.1     58    Cairo
                                                         51 Casablanca 40.7              44.958 Yangon 51 New Delhi         42.3           5854.6
                                                                                                                                               Lagos            51 Quito 37.4               58 Karachi
                                                                                                                                                                                                     49.9             51 45.9
                                                                                                                                                                                                                    62.3   Mexico City
   59 Caracas                    40.1
     52 New Delhi                     55.0 59        Ho Chi Minh City
                                                         52 Karachi           40.2
                                                                                         43.159 Karachi 52 Johannesburg     39.0           59 Dhaka
                                                                                                                                             53.2              52 Casablanca 34.2           59 Caracas
                                                                                                                                                                                                     49.6             52 42.1
                                                                                                                                                                                                                    61.8   Bangkok
   60 Lagos                      38.1          60    Yangon                   27.8           60 Lagos                        34.1          60 Caracas                         27.3          60 Lagos                      38.7
    53   Jakarta                    54.5               53     Caracas                   42.9              53   Jakarta                       51.7           53   Cairo            48.2         53 Cairo             59.3
    54   Casablanca                 53.5               54     Moscow                    42.8              54   Casablanca                    50.0           54   Baku             46.3         54 Quito             57.5
    55   Cairo                      48.6               55     Jakarta                   42.3              55   Caracas                       48.1           55   Karachi          46.1         55 Dhaka             57.4
    56   Dhaka                      44.6               56     Lagos                     42.2              56   Cairo                         46.1           56   Yangon           45.3         56 Bogota            52.8
    57   Karachi                    43.5               57     Dhaka                     41.9              57   Dhaka                         45.1           57   New Delhi        40.7         57 Yangon            52.3
    58   Yangon                     41.9               58     Cairo                     40.7              58   Yangon                        42.3           58   Lagos            37.4         58 Karachi           45.9
    59   Caracas                    40.1               59     Ho Chi Minh City          40.2              59   Karachi                       39.0           59   Dhaka © The Economist
                                                                                                                                                                                  34.2 Intelligence   Unit Limited 2019
                                                                                                                                                                                               59 Caracas           42.1
    60   Lagos                      38.1               60     Yangon                    27.8              60   Lagos                         34.1           60   Caracas           27.3        60 Lagos             38.7
Safe Cities Index 2019
             16
                   Urban security and resilience in an interconnected world

Four boxes across the following pages look            on insights for cities from the overall picture—
more closely at the individual pillar results. The    an area that has received less attention in
rest of the discussion in the main text focuses       previous SCI reports.

 Digital security                                      Health security

  The top five:                                         The top five:
  1. Tokyo                                              1. Osaka
  2. Singapore                                          2. Tokyo
  3. Chicago                                            3. Seoul
  4. Washington, DC                                     4 = Amsterdam
  5 = Los Angeles                                       4 = Stockholm
  5 = San Francisco
                                                        What these leaders have in common: these
  What these leaders have in common: all                leaders get the basics right, scoring well—
  get full marks on every digital security input        including often getting full marks—for areas like
  indicator. As a result, they have low levels of       healthcare access and quality, safe food, water
  infection by computer viruses and malware.            and air, and speed of emergency services.

  Where they differ: the only thing that sets           Where they differ: a key difference is the much
  these cities apart is the percentage of residents     higher number of beds per head in the Asian
  with internet access, which ranges from 76% in        cities in this list compared with European ones.
  Los Angeles and San Francisco to 91% in Tokyo.        Given similarities in terms of healthcare access
                                                        and quality, this may reflect differing medical
  Of interest: getting security right before
                                                        cultures rather than a fundamental weakness in
  expanding access seems to be the best
                                                        Amsterdam or Stockholm.
  approach. Kuwait City has the highest level
  of internet access (98%), but weaknesses in           Of interest: healthcare outcomes reflect the
  privacy policy, citizen awareness of cyber-           disease burden as much as quality of health
  security, and dedicated cyber-security teams          systems: four of these cities score around 70 out
  help explain how between 20% and 30% of the           of 100 for cancer mortality, and Amsterdam does
  city’s computers are infected and its low score       much worse. The top cities on this indicator,
  on the presence of malware.                           those from Arab states, benefit from fewer cases
                                                        of cancer rather than a superior ability to deal
                                                        with those that arise.

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019
                                                                                            17
                          Urban security and resilience in an interconnected world

Infrastructure security                               Personal security

The top five:                                         The top five:
1. Singapore                                          1. Singapore
2. Osaka                                              2. Copenhagen
3. Barcelona                                          3. Hong Kong
4. Tokyo                                              4. Tokyo
5. Madrid                                             5. Wellington

What these leaders have in common: Again,             What these leaders have in common: They
good policy is essential to become a leader in this   are strong on personal security inputs, with
pillar, with every one of the top five scoring full   all scoring between 92 and 96 points out of
marks for their continuity management plans,          100. In particular, each gets full marks for the
pedestrian friendliness, institutional capacity       policing-related indicators: level of engagement,
and disaster-risk informed development.               community-based patrolling and use of data-
                                                      driven techniques.
Where they differ: Beyond first place
Singapore, the other cities have a mixed record       Where they differ: those trying to reach the
on the quality of their infrastructure. Although      top of this pillar face different challenges. For
none do poorly—the worst is Osaka’s 22nd place        Hong Kong and Tokyo, corruption and organised
for its air travel links—each of these four lags      crime are still a problem, although they are
behind leading peers in at least one area.            typically better than in most other index cities.
                                                      For Wellington, the most visible weakness in the
Of interest: infrastructure is the area that sees
                                                      index is illegal drug use, for which it comes 56th.
the widest variations in scores—and therefore
the greatest possibility for improvement.             Of interest: citizens don’t look at policies but
Singapore’s 96.9 points is the highest figure for     at results. The index’s perceptions of safety
any city in an individual pillar and Caracas’ 27.3    score correlates closely with levels of violent
the lowest.                                           and petty crime, but shows no statistical link to
                                                      input scores.

                                                              © The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019
             18
                   Urban security and resilience in an interconnected world

At this overall level, the 2019 leader, for the       infrastructure and personal safety). Mr Tomer
third time running, is Tokyo, with a broad array      is not unusual in noting that “by many
of strengths. It ties for first place on indicators   accounts, Tokyo is one of the world’s best
as diverse as low crime levels (both violent and      run cities.” Governor Koike, adds that safety
petty), infrastructure designed to withstand          has been a long-term, leading focus of the
natural shocks, and low risk of computer              metropolitan government for many years, and
malware. Meanwhile, its lowest pillar score is        that Tokyo has not finished its innovation in
still a very respectable fourth place (for both       this area (see box).

© The Economist Intelligence Unit Limited 2019
Safe Cities Index 2019
                                                                                                                                    19
                                                         Urban security and resilience in an interconnected world

Q&A with a city leader—Yuriko Koike, governor, Tokyo

The Economist Intelligence Unit: Tokyo has come first in The            One idea is that of “self-help, mutual help and public assistance.”
Economist Intelligence Unit’s Safe Cities Index in 2015, 2017 and       The hope is that residents should take the initiative to help
now again in 2019. Why do you think Tokyo has been so successful?       themselves when needed. And they should then work together to
                                                                        help others. The administration should be there to provide backup.
Governor Koike: Given that earthquakes are endemic to Japan
and we are also witnessing major climate change around the              In terms of self-help, we are promoting the use of rescue kits that
world, it is utterly critical that Tokyo protects residents and the     residents can have on hand for emergencies, including spare
city from natural disasters. To do so, we have pursued a range          water, rations, portable toilet equipment and the like for use in
of reforms, both on the infrastructure and the intangible side,         flooding, earthquakes, or other disasters. Mutual help refers to
expending a large budget. Tokyo’s having received high acclaim as       local residents practicing and training together and considering
a safe city results in part from the steady and consistent way we       how to provide relief for, and by themselves in the event of an
have pushed forward these initiatives over the years.                   earthquake. Public assistance is what we in the administration
                                                                        do, as discussed earlier, such as projects to reduce the impact of
The Economist Intelligence Unit: Where are some of the city’s
                                                                        flooding, and to educate the public on disaster prevention.
largest current efforts around safety and resilience?
                                                                        We recently developed something called Tokyo My Timeline. This
Governor Koike: Last year, we had heavy rains. Flooding and
                                                                        functions as a kit and contains equipment to prepare for a flood.
water damage caused many incidents involving landslides and
                                                                        This presents a timeline of response efforts to review: when flooding
the loss of human lives in Japan. Tokyo is surrounded by several
                                                                        or sudden heavy rains occur, what to do, in what order. Children
rivers, so there are also infrastructural concerns to consider in
                                                                        use stickers in this handbook to learn, as though playing a game,
such situations.
                                                                        what the right response is. This kit is designed to help residents
We therefore created a vast underground reservoir. It is quite          learn independently how a proper response should be carried out.
a cost-intensive project, but if you take into account the much         Teaching this in schools is effective, because the children go home and
greater cost of flood damage—including loss of life and assets—as       share what they learned with their family, which helps disseminate
well as the need to rebuild thereafter, taking preventive measures      the information further. This is just one of several booklets we are
is ultimately more cost-effective.                                      distributing to help people know what to do in the event of a disaster.

Another issue is the profusion of utility poles around Tokyo. We are    This is just one of several booklets we are distributing to help
moving forward to bury these. The tangle of cables is not attractive,   people know what to do in the event of a disaster.
and they can topple in earthquakes, impeding rescue vehicles. As
                                                                        Beyond disaster response, each region in Tokyo has spent many
for infrastructure including buried objects like old water pipes, we
                                                                        years developing fire departments both at the administrative level,
have to take various measures to replace them or shore them up.
                                                                        through the Fire and Disaster Management Agency, and through
The Economist Intelligence Unit: Recent research indicates that         volunteer firefighters’ groups. This allows local residents to be aware
social connections and voluntary action play a major role in            of the location of thesources of water and practice to a high degree of
enhancing the safety of a city. What is Tokyo doing to respond to       precision using hoses to draw water in the event of a fire. Sometimes
this insight?                                                           they have local contests to further refine their skills, with the volunteer
                                                                        groups and agency working together to greatly increase local safety.

                                                                                                    © The Economist Intelligence Unit Limited 2019
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