Smart cities in Europe Enabling innovation

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Smart cities in Europe
Enabling innovation

                         $
                             Smart cities
About Osborne Clarke
Osborne Clarke is an international legal practice. We have 1,000 employees,
including 180 expert partners and 600 lawyers, working in 8 countries. Our offices
are located in Amsterdam, Barcelona, Brescia, Bristol, Brussels, Cologne, Hamburg,
London, Madrid, Milan, Munich, New York, Padua, Paris, Rome, San Francisco,
Silicon Valley and Thames Valley.

ii | Smart cities in Europe
Contents

About the research..................................................................................................................2

Foreword...................................................................................................................................3

Executive summary.................................................................................................................4
   •    Cities must smarten up
   •    Financing is the greatest challenge
   •    Bringing smart technology to market
   •    Regulation needed to create the right frameworks for smart city investments
   •    Collaboration is key in overcoming these obstacles
Introducing smart cities..........................................................................................................6
   •    What is a smart city?
   •    Four major components of smart cities
   •    Explaining the four components of smart cities explored in this report
Enabling smart cities: Understanding the obstacles and creating solutions................... 10
   •    Finance – the no.1 issue
   •    Smart technology – major challenges exist to its development and implementation
   •    How to incentivise smart city investments
   •    Case study: The role of government in accelerating automated demand response in the UK
   •    Engaging citizens is essential
   •    Stable regulatory frameworks are very important
UK............................................................................................................................................24

Germany................................................................................................................................26

Spain.......................................................................................................................................28

Italy.........................................................................................................................................30

Belgium.................................................................................................................................. 31

The Netherlands....................................................................................................................32

France.....................................................................................................................................33

Conclusion: Where next for smart cities in Europe?............................................................34

                                                                                                                                                   Smart cities in Europe | 1
About the
research

Respondent breakdown by employer                  Respondent breakdown by country

               5%
         10%                                           UK
                                                       Germany

   15%                                                 Spain
                         50%                                              23%
                                                       Italy
                                                                                  10%
                                                       Belgium                          17%
                                                                                 10%
       20%                                             The Netherlands
                                                       France                   10%           10%

      Corporate                                        Other

      Equity investor                                                                     10%
      Consultancy                                                        10%
      Government/multilateral institution
      Other

This report provides insight into the development of smart cities in Europe. Specifically, it
focuses on how the challenges cities face in becoming ‘smart’ can be overcome. The findings
are based on a survey of 300 senior executives from technology companies, investment funds,
banks, consultancies and government officials. The survey was conducted in October and
November 2014. Survey respondents were located in Belgium, Finland, France, Germany, Italy,
the Netherlands, Norway, Spain, Switzerland, Sweden and the UK. The report was written in
collaboration with The Lawyer Research Service, a division of The Lawyer.
To supplement the survey findings, interviews were conducted with the following individuals:
  • Rene Savelsberg (the Netherlands), CEO, Chrysalix SET
  • Carol Connolly (UK), Programme Director, Glasgow City Council
  • Scott Petersen (UK), Business Development Director – Smart Grid Solutions, Europe & North Africa, Honeywell Building Solutions
  • Richard Miller (UK), Deputy Director, Innovation in Industry, Innovate UK
  • Allister Wood (UK), Head of Infrastructure & Energy, Morgan Sindall Investments
  • John O’Donohue (UK), CEO, PowerOasis
  • Mike Lewis (UK), Vice President and General Manager EMEA, Space-Time Insight
  • Mark Stokes (UK), Managing Director, Utilyx Asset Management
  • Jo Van Onsem (Germany), Group President – International Transportation and Government, Xerox
  • Albert Fischer (the Netherlands), Managing Director, Yellow&Blue Investment Management
Interviews were also conducted with the following individuals from Osborne Clarke:
  • Luis Castro (Spain), Partner, luis.castro@osborneclarke.com
  • Stefan Deswert (Belgium), Partner, stefan.deswert@osborneclarke.com
  • David Ferris (UK), Partner, david.ferris@osborneclarke.com
  • Thomas Funke (Germany), Partner, thomas.funke@osborneclarke.com
  • Matthew Germain (UK), Associate Director, matthew.germain@osborneclarke.com
  • Simon Spooner (UK), Partner, simon.spooner@osborneclarke.com
  • Piero Viganò (Italy), Partner, piero.vigano@osborneclarke.com

2 | Smart cities in Europe
Foreword

                                  According to various sources, the urban            smart city alone. It’s going to require rallying
                                  population surpassed the rural population          expertise around some pretty big ideas
                                  in the world in 2007. The trend towards            and then collaborating to overcome the
                                  urbanisation is expected to increase               challenges, sharing best practice, which, in
                                  dramatically in the coming years to the point      turn, will enable innovation and accelerate
                                  that by 2050, almost 70% of the world              the development of smart cities. Many of the
                                  population will be urban and many cities will      elements that add up to making cities smarter
                                  have over 10 million inhabitants, consuming        are ones in which Osborne Clarke flourishes:
                                  the vast majority of the world’s resources. We     technology, finance, energy, transport,
                                  need to build smarter cities to cope with larger   infrastructure to name but a few. This report
Simon Beswick                     populations, who are living longer and more        contains some views from established smart
CEO                               densely, as well as remaining economically         cities leaders (to all of whom, many thanks!)
Osborne Clarke International      and socially competitive in an increasingly
simon.beswick@osborneclarke.com   globalised market. These challenges are            Together, we believe, we can make both
                                  faced by all cities no matter their stage of       incremental improvements and step changes
                                  development or which continent they are on.        in delivering smarter cities and look forward
                                                                                     to working with our clients and the cities in
                                  Equally, no single city, country, government,      which we operate to make a difference.
                                  economic bloc, or company can build a
                                                                                     $

                                                                                                            Smart cities in Europe | 3
Executive
summary

Cities must smarten up                                                                     Financing is the greatest
European cities are not that smart. According                                              challenge
                                                                    € £ $ € £ $ € £ $ € £ $ € £
to research by the European Parliament
                                                                    $   €   £   $   €   £    $   €   £   $   €   £
                                                                                                                 By $   € margin, the biggest obstacle to the
                                                                                                                     some
released in January 2014, 51% of Europe’s
468 cities with a population over 100,000                           £   $   €   £   $   €    £   $   €   £   $   €£$
                                                                                                                 development   of smarter cities is funding.
                                                                                                                 Survey respondents identified a lack of
are smart cities.1 While this may sound like a                      €   £   $   €   £   $    €   £   $   €   £   $   €£
                                                                                                                 investment as the greatest obstacle to the
sizeable proportion, cities only need to have                       $   €   £   $   €   £    $   €   £   $   €   £   $ €of intelligent transport systems, the
                                                                                                                 roll-out
developed a strategy or plan to implement
                                                                    £   $                                        second most important obstacle to the wider
a single smart city initiative to qualify as                       “The overarching                              use of energy storage and the third most
‘smart’. The reality is that, of this group, only
28% have actually fully launched at least one                      message from                                  important obstacle to greater adoption of
                                                                                                                 building control systems.
smart city initiative. The remainder are still at                  the survey
piloting stage, or in some cases even earlier.                                                                   The best way to address this funding gap is
This report outlines why progress thus far
                                                                    data is that the                             public private partnerships – almost three-
has been so slow and what can be done to                            challenges to                                quarters of survey respondents stated that
accelerate the development of smart cities.                         developing                                   public private partnerships will be the most
                                                                                                                 effective way to fund smart infrastructure
Urbanisation is making smart cities more                            smarter cities are                           programmes in the next three years. However,
important. Globally, 54% of the world’s                            large but there                               the majority of survey respondents (69%)
population live in cities, a figure the United
                                                                   is willingness                                believe that government institutions alone
Nations predicts will rise to 66% by 2050.2 In                                                                   will be the most active investors in smart city
Europe, the proportion of the population that                       among the                                    infrastructure during the next three years.
live in cities (73%) is already much higher
than the global average. For cities to manage
                                                                   private sector                                There is a clear disconnect. To bridge the
                                                                                                                 gap, the private and public sectors, banks,
an ever-increasing influx of people, they must                      and at the                                   investment funds, technology companies
adopt new smart technologies and processes                          government                                   and the advisory community need to work
to remain attractive places to live and work.
                                                                   level to find                                 together to develop funding models that
But, first, what is a smart city? The answer is not                                                              satisfy all parties.
                                                                    solutions.”
that obvious. In essence, smart cities are ones                                                                  Project finance structures may have a
that deploy innovative technology, create more                                                                   role to play – over two thirds (69%) of
innovative ways of delivering public services                                                                    survey respondents believe project finance
and make better use of data with the ultimate                                                                    structures will be used to fund the roll-out
objective of becoming more prosperous,                                                                           of smart technology in the next three years.
sustainable and a better place to live. The types                                                                However, as discussed in greater depth later
of smart technology and the smart processes                                                                      in this report, structuring project finance
that help achieve this goal are numerous. This                                                                   deals for smart technology infrastructure is
report focuses on four of the key components –                                                                   difficult.
smart grids, energy storage, building efficiency
and intelligent transport systems.

1
    European Parliament Policy Department (January 2014), “Mapping Smart Cities in the EU”
2
    United Nations (July 2014), “World Urbanization Prospects”

4 | Smart cities in Europe
Executive summary

                Bringing smart                                       frameworks as the third and fourth most
                                                                     important obstacles to the roll-out of smart
                technology to market                                 meters and energy storage respectively.
                Our survey data reveals a number of more             Progress is being made at the European
                fundamental challenges to realising smart cities.    level on establishing regulations governing
                A lack of proven and adequate technology             the use of smart technology. Changes to
                was the most frequently cited obstacle to the        EU Data Protection legislation are expected
                roll-out of energy storage technology and the        to be agreed in 2015, while the ‘Connected
                fourth most frequently cited obstacle to the         Continent’ package of proposals designed
                implementation of intelligent transport systems.     to create a single European market for
                Once again, one of the main challenges               electronic communications is presently
                companies face in bringing viable smart              passing through the European Parliament.
                technology to market is funding.                     Regulatory changes represent both
                Even when smart technology is developed              challenges and opportunities for producers
                and proven, significant obstacles remain to its      and consumers of smart technology, so any
                implementation. For a start, while many smart        changes need to be communicated clearly.
                technologies have significant benefits to cities     Our survey data highlights some additional
                as a whole, benefits for an individual are often     regulations that would help accelerate
                perceived to be small and unclear, limiting          smart cities. Over 95% of respondents
                consumer demand. In fact, a lack of consumer         believe regulations should be introduced
                demand for solutions was the most frequently         supporting the interoperability of technologies
                cited obstacle to the roll-out of smart meters       across different markets. In addition, 79%
                and building control systems by our survey           of respondents believe there should be a
                respondents. Privacy and security concerns           minimum standard for sustainable construction
                were the second most frequently cited obstacle.      of new and refurbished buildings.
                Private companies, therefore, must not just
                focus on creating technology that works, but
                also business models that create a compelling        Collaboration is key
                proposition for consumers.
                                                                     in overcoming these
                                                                     obstacles
                Regulation needed to
                                                                     The overarching message from the survey data
                create the right frameworks                          is that the challenges to developing smarter
                for smart city investments                           cities are large but there is willingness among
                                                                     the private sector and at government level to
                Governments need to establish adequate               find solutions. The answer lies in collaboration
                regulatory frameworks to ensure smart                between central government, local government,
                technologies are installed across cities at scale.   the private sector and financial investors. That is
                Unfortunately, this is currently not the case.       the greatest challenge.
                Survey respondents identified unfit regulatory

                                                                                              Smart cities in Europe | 5
Introducing
smart cities

What is a smart city?                                                                 business models; use data with the intention
                                                                 “It is very          of being more efficient and transparent; and
Ask a hundred government officials, senior                                            increase citizen engagement to improve the
corporate executives or investors what a
                                                                 important for        prosperity and sustainability of cities.
smart city is and you will probably get a                         city planners
                                                                                      Cities need to become smarter. The United
different answer each time. For some, a smart                    to have clear        Nations estimates that 54% of the world’s
city is one that adopts innovative technologies
capable of improving the life of its citizens.                    objectives          population currently live in urban areas. By
This technology might include energy-                             about what          2050 this figure will rise to 66%. In Europe
efficient systems that reduce energy use and                                          the proportion is even higher – according
                                                                 they want smart      to the United Nations, 73% of Europe’s
reliance on fossil fuels, intelligent transport
systems that enable citizens to travel more                       cities to deliver   population currently live in urban areas, a
                                                                                      figure that is expected to rise to 80% by
efficiently, be that in private vehicles or using                before selecting     2050.3 It is, therefore, more important than
public transport, or new communication
technologies that improve public safety and
                                                                 which smart          ever to ensure that cities are sustainable and
emergency response services.                                      city initiatives    are structured to accommodate ever larger
                                                                                      numbers of people.
For others, the concept of a smart city means                    to pursue and
empowering citizens to improve their lives                       prioritise.”
through better access to data and public
services. This might include easier access to
job vacancies or travel information, or a more
efficient way to book doctors’ appointments.
The possibilities are endless.

The reality is that smart cities encompass all
these things and more – broadly speaking,
smart cities are those that: adopt and promote
innovative technology, processes and

3
    United Nations (July 2014), “World Urbanization Prospects”

6 | Smart cities in Europe
Introducing smart cities

Which components of a smart city are most likely to:                            Four major components
                                                                                of smart cities
                  4%
          11%                                                                   This report focuses on four major
                                         Intelligent transport systems
                                                                                components of smart cities – smart grids,
                 improve
                                                                                energy storage, building efficiency and
                  citizen                Building efficiency/control systems
                well-being                                                      intelligent transport systems. Smart cities
    27%           in your          58%                                          obviously include a wide range of other
                 country?                Smart grids (including smart meters)
                                                                                important components but these are excluded
                                         Energy storage                         from the scope of this report.

                                                                                In considering these four components
                                                                                we have looked at the challenges of
                                                                                implementing each one, why certain
                                                                                components are preferred to others and how
                8%     6%                                                       the impact of their adoption is very different.
                                         Intelligent transport systems          For example, our survey data shows that the
    25%
                                                                                aspect of smart cities most likely to improve
           reduce energy                 Building efficiency/control systems
                                                                                citizen well-being is intelligent transport
           consumption in
            your country?                                                       systems. However, only 6% of survey
                                         Smart grids (including smart meters)
                                                                                respondents believe intelligent transport
                              61%                                               systems are the component of smart cities
                                         Energy storage
                                                                                most likely to reduce energy consumption.
                                                                                Instead, the majority of survey respondents
                                                                                (61%) believes building efficiency and
                                                                                control systems are the component of smart
                                                                                cities most likely to deliver reduced energy
                                                                                consumption. Meanwhile, survey respondents
          22%
                                         Intelligent transport systems          believe that all four components of smart
                                  30%
                                                                                cities we are exploring are likely to contribute
              increase
                                         Building efficiency/control systems    in almost equal measure to economic growth.
             economic
           growth in your                                                       In short, the survey data shows that it is very
              country?                   Smart grids (including smart meters)   important for city planners to have clear
     23%
                                                                                objectives about what they want smart cities
                                         Energy storage
                            25%                                                 to deliver before selecting which smart city
                                                                                initiatives to pursue and prioritise.

                                                                                                       Smart cities in Europe | 7
Explaining the four components of
    smart cities explored in this report

Smart grids
A smart grid uses advanced technology and software to obtain, analyse and act on information
relating to energy generation, transmission, distribution and consumption, to improve the
reliability, efficiency and sustainability of the entire network. Discussion about smart grids is often
dominated by smart meters, which monitor energy usage of individual homes or any building that
consumes energy in real time. However, smart grids also involve the use of intelligent software
to collect, analyse, visualise and then control components of the grid and appliances (such as
fridges and lighting) connected to the grid to, in effect, create a virtual power plant.

Smart grids offer multiple benefits. Customers can benefit from more accurate and timely
billing, as well as new time-of-use tariff options. Electricity retailers can save significant costs
by undertaking meter readings automatically, rather than getting them checked manually. Most
importantly, smart grids enable transmission and distribution network operators to perform more
accurate load forecasting and obtain better insights into potential faults on the grid, enabling
them to prioritise investment.

EU legislation requires smart meters to reach an 80% market penetration by 2020 in all
EU Member States, subject to a positive outcome of a cost-benefit analysis. The European
Commission estimates that around 72% of European electricity consumers will have electricity
smart meters by 2020.4

Energy storage
Energy storage includes a wide range of electrical, chemical, mechanical and thermal
technologies that store electricity for multiple applications. These include frequency and
voltage control, peak shaving and continuity of energy supply. Due to its intermittency, energy
storage is also an essential enabler for the greater adoption of renewable energy on the grid,
as well as distributed generation.

Energy storage is an important component of smart cities because it enables local generation
to supply local buildings directly, thereby bypassing the national grid. John O’Donohue, CEO of
PowerOasis, explains the advantages of this approach. “Matching local generation with
local demand using storage is very beneficial,” he said. “Consumers should see a
30-40% saving on their electricity bills. At a macro level, there is around 10-15% of
losses during the transmission and distribution of electricity. This capability, which
we hope to demonstrate at our project in Swindon powering 4,000 homes, will be
applicable in lots of different cities.”

4
    European Commission (June 2014), “Benchmarking smart metering deployment in the EU-27 with a focus on electricity”

8 | Smart cities in Europe
Explaining the four components of
smart cities explored in this report

Intelligent transport systems
Intelligent transport systems include a range of technology, software and physical
infrastructure that makes travelling around cities more efficient. Intelligent transport
systems can include new methods of travel, such as electric vehicles, new electronic
payment systems and new business models, such as car-sharing.

Intelligent transport systems are important given the increasing economic impact of
congestion. A report released in October 2014 by INRIX and the Centre for Economics
and Business Research concluded that traffic congestion will cost the UK economy
US$33 billion annually by 2030, a 63% increase on the cost in 2013. The cost to the
German economy is estimated to reach US$44 billion by 2030, a 31% increase on 2013. 5

A wide range of intelligent transport systems has been implemented across Europe,
from the central London congestion charging zone and Oyster cards in the UK, to smart
parking networks in Barcelona and smart cycling networks in Copenhagen. However, a
lack of funding and technology standards have hindered the more widespread roll-out of
intelligent transport systems throughout Europe.

Building efficiency
Building efficiency involves the integration of a broad set of technologies, software and
materials into the built environment to improve buildings’ energy efficiency. The EU has
set a target to reduce energy demand by 20% by 2020. Much of this reduction will be
achieved by reducing energy consumption by buildings.

Building efficiency does not just save costs. Through initiatives such as demand response,
it also enables building owners to generate revenues intelligently from their assets. For
example, by installing monitoring and control technologies, building owners can generate
revenues by turning energy consuming equipment off or down during times of peak
demand.

5
    INRIX and the Centre for Economics and Business Research (October 2014), “Economic &
     Environmental Impact of Traffic Congestion in Europe & the US”
                                                                                             Smart cities in Europe | 9
Enabling smart cities
Understanding the obstacles and
creating solutions

Although a large number of successful smart                                                  Finance – the no.1 issue
city initiatives already exists in Europe, to                      “Many local
date their development has been slow, small                                                  A lack of funding is the major obstacle to the
scale and often restricted to the largest
                                                                    authorities must         realisation of smart cities in Europe. Survey
cities. A report by the European Parliament                        focus all their           respondents identified it as the number-
released in January 2014 found that only                           resources on              one obstacle to the roll-out of intelligent
51% (240 cities) of the 468 cities with a                                                    transport systems, the second most
population of over 100,000 in the EU-28
                                                                   providing basic           important obstacle to the implementation of
have implemented, proposed or have a                               public services           energy storage and the third most important
                                                                                             obstacle to the wider use of building control
strategy for at least one smart city initiative.                   rather than               systems.
However, within this group, only 28% have
actually fully launched at least one smart city                    new, innovative
                                                                                             Both private-sector companies and local
initiative, with the rest still at the planning or                  and sometimes            government authorities that might want
piloting stage.6
                                                                   untested smart            to invest in the roll-out of smart city
                                                                                             infrastructure are facing financial difficulty.
Our survey data reveals a number of                                 city initiatives
obstacles that need to be overcome for                                                       Local authorities across much of Europe are
smart city initiatives to be implemented                           where the                 more focused on balancing budgets than
faster and more widely. Perhaps the most                           net benefit is            making sizeable investments. In this context,
significant finding was that obstacles vary                                                  many local authorities must focus all their
                                                                    sometimes hard           resources on providing basic public services
depending on the type of smart initiative. For
smart meters, survey respondents identified                        to measure.”              rather than new, innovative and sometimes
social obstacles – the lack of consumer                                                      untested smart city initiatives where the net
demand for solutions and concerns over                                                       benefit is sometimes hard to measure.
security and privacy – as the two most
                                                                                             “In the public sector, the reality is
important obstacles to their more rapid and
                                                                                             that significant year-on-year cost cuts
widespread roll-out. However, for energy
                                                                                             of up to 20% to 30% are necessary,
storage, survey respondents identified a
                                                                                             so there is limited capital budget
lack of proven and/or adequate technology
                                                                                             available for smart investments such
as the most significant obstacle. A lack of
                                                                                             as energy efficiency,” explained Mark
consumer demand was highlighted as the
                                                                                             Stokes, Managing Director at Utilyx Asset
greatest obstacle to the adoption of building
                                                                                             Management. “However, what the
control systems, while a lack of finance,
                                                                                             public sector really needs is support
government incentives and outdated legacy
                                                                                             doing the due diligence in the first
urban infrastructure were selected as
                                                                                             place, identifying how and whether
equally important obstacles to the adoption
                                                                                             investments in energy efficiency are
of intelligent transport systems.
                                                                                             feasible.”

6
    European Parliament Policy Department (January 2014), “Mapping Smart Cities in the EU”

10 | Smart cities in Europe
Enabling smart cities
Understanding the obstacles and
creating solutions

                                  What are the greatest obstacles to the roll-out of smart technology in the country where
                                  you are located?
                                  Lack of consumer demand for solutions
                                                 Smart meters                                                                          24%
                                                 Energy storage                              9%
                                      Building control systems                                                                       23%
                                  Intelligent transport systems                         8%

                                  Lack of investment/finance
                                                 Smart meters                           7%
                                                 Energy storage                                                           20%
                                      Building control systems                                             14%
                                  Intelligent transport systems                                                                21%

                                  Lack of incentives to encourage investment
                                                 Smart meters                           7%
                                                 Energy storage                                                          19%
                                      Building control systems                                                   16%
                                  Intelligent transport systems                                                            20%

                                  Regulatory framework not fit for purpose
                                                 Smart meters                                                      16%
                                                 Energy storage                                10%
                                      Building control systems                               9%
                                  Intelligent transport systems                                10%

                                  Lack of proven/adequate technology
                                                 Smart meters      1%
                                                 Energy storage                                                                                      31%
                                      Building control systems     1%
                                  Intelligent transport systems                               10%

The lack of                       Creates security/privacy issues
                                                 Smart meters                                                                        23%
investment/                                      Energy storage
                                      Building control systems
                                                                  1%
                                                                                                     11%
finance is the                    Intelligent transport systems   1%

no.1
barrier to the
                                  Outdated legacy urban infrastructure
                                                 Smart meters
                                                 Energy storage
                                      Building control systems
                                  Intelligent transport systems
                                                                         3%
                                                                        2%
                                                                                              10%
                                                                                                                         19%

roll-out of                       Lack of conversation and agreement between local government departments
intelligent                                      Smart meters
                                                 Energy storage               5%
                                                                                         8%

transport                             Building control systems
                                  Intelligent transport systems                6%
                                                                                   6%

systems.                          Lack of technology standards
                                                 Smart meters                           7%
                                                 Energy storage         2%
                                      Building control systems                          7%
                                  Intelligent transport systems                6%

                                                                                                                                 Smart cities in Europe | 11
Enabling smart cities
Understanding the obstacles and
creating solutions

So where could funding come from? Survey            Where is investment in smart infrastructure programmes most likely to
respondents identify government institutions        come from in your country in the next three years?
as essential in unlocking investment in smart       Please select the top three investment sources with one being the biggest
infrastructure programmes — over 70% of             source of finance.
survey respondents predict that government
                                                    Government (through direct procurement or publicly-owned institutions)
institutions will be the most active investors
                                                                                                                     64%
in smart city infrastructure programmes in
the next three years. Half of respondents           Institutional/infrastructure funds
expect direct procurement of smart solutions                                                              50%
to be the most common source of investment          Government (through government-backed funds, i.e. Low Carbon Networks Fund,
in smart infrastructure programmes, 16%             European Investment Bank)
expect government-backed funds to be the                                                                  50%
most common source of investment, while             Government (through direct grants/tax breaks)
6% expect government grants to be the                                                               46%
biggest source of funding.
                                                    Utilities
Some governments are further ahead than                                                     39%
others in investing in smart city infrastructure.   Corporate investment (through private or publicly owned companies)
For example, the UK Government is investing                                   25%
directly in building energy efficiency through
                                                    Sovereign wealth funds
the Green Deal initiative. Through the
                                                                  11%
initiative the Government provides loans
to homeowners to fund the purchase and              Private equity/venture capital funds
installation of energy efficiency systems such                  8%
as efficient boilers, cavity wall insulation or     Bonds
double glazing. Importantly for homeowners,                     7%
the loan is repaid from the savings generated
                                                    Crowd funding
from lower energy bills. The sum of loan
                                                      1%                                       Rank 1           Rank 2       Rank 3
repayments and the new lower energy bills are
capped at the level of previous energy bills,
meaning there is no net cost to homeowners.

The predicted reliance on government                “Finance organisations and companies
funding during the next three years makes           across the world are very interested
sense given the lack of smart infrastructure        and they would like to invest in the
programmes that have been rolled out in             transformation of the city landscape, but
Europe. The shortage of successful examples         they don’t have numbers that make them
means that private-sector investors are still       feel comfortable yet,” explained Richard
uncomfortable with committing capital to            Miller, Deputy Director, Innovation in Industry
the sector. As more smart city infrastructure       at Innovate UK (formerly the Technology
programmes are rolled out, interest from the        Strategy Board). “It will come down to
private sector should change.                       analysing the risk and potentially how

12 | Smart cities in Europe
Enabling smart cities
Understanding the obstacles and
creating solutions

What is the most effective financing source available for investment                      risk can be split up between different
in single large-scale infrastructure projects (e.g. large-scale energy                    classes of investors. In terms of what
storage projects such as battery arrays)?
                                                                                          central government can do, we believe
Please select the top three investment sources with one being the biggest                 that the funding we are allocating is
source of finance.                                                                        helping to provide examples of smart
                                                                                          technology performing well in cities.
Public-sector financing (e.g. grants, tax breaks, European investment, national
                                                                                          These enable small companies and
investment)
                                                                           65%
                                                                                          investors to assume more risk and test a
                                                                                          new solution.”
EU structural funds
                                                                     61%                  While government funding is expected to
Project finance                                                                           be the largest source of funding during the
                                                   48%                                    next three years, survey respondents indicate
                                                                                          that some of the most effective funding
Public/private JVs
                                                                                          structures involve the private sector. The most
                                                   48%
                                                                                          effective type of financing used to fund smart
Private-sector resources (e.g. cash, corporate bonds, banking)                            infrastructure programmes varies depending
                                            39%
                                                                                          on the type of infrastructure being financed.
Project bonds                                                                             For single large-scale smart city infrastructure,
                                23%                                                       such as an energy storage facility or a
Municipal bonds
                                                                                          distributed renewable energy generation
              14%                             Rank 1              Rank 2         Rank 3   project, survey respondents identified public-
                                                                                          sector financing, EU structural funds and
                                                                                          project finance as the most effective sources
                                                                                          of financing. However, for smart infrastructure
                                                                                          programmes involving the roll-out of hundreds
                                                                                          of thousands of small smart city components,
                                                                                          such as smart meters, building control systems
                                                                                          or vehicle to infrastructure sensors, survey
                                                                                          respondents identified public-sector financing
                                                                                          and private-sector resources as the most
                                                                                          effective financing sources.

                  5654322                           5654322                                            5654322
                  598323251                         598323251                                          598323251
                  250143211                         250143211                                          250143211
                  65678739045                       65678739045                                        65678739045
                  59211                             59211                                              59211

                                                                                                                     Smart cities in Europe | 13
Enabling smart cities
Understanding the obstacles and
creating solutions

What is the most effective financing source available for investment in                 Project finance can attract private
the roll-out of hundreds of thousands of small smart city components                    investment, but it’s challenging
(smart meters, building control systems, vehicle to infrastructure
sensors)?
                                                                                        To entice investment from the private sector
                                                                                        into smart city infrastructure, infrastructure
Please select the top three investment sources with one being the biggest               developers and building owners must offer
source of finance.                                                                      financing structures that provide an adequate
Public-sector financing (e.g. grants, tax breaks, European investment, national         risk-reward proposition. Survey respondents
investment)                                                                             believe project finance structures, where
                                                                                  74%   the procurement, installation or construction
Private-sector resources (e.g. cash, corporate bonds, banking)                          of smart infrastructure is funded using a
                                                           55%                          combination of debt and equity on a non-
                                                                                        recourse basis, are most likely to provide this
EU structural funds
                                                                                        – the majority (70%) of survey respondents
                                                          54%
                                                                                        expect project finance structures will be used
Public/private JVs                                                                      to fund the roll-out of smart technology in the
                                                  48%                                   next three years.
Project finance
                                           40%
                                                                                        While project finance structures have been
                                                                                        used extensively to fund construction of
Municipal bonds
                                                                                        infrastructure such as renewable energy
                  15%
                                                                                        projects for many years, thus far it has not
Project bonds                                                                           been used widely to fund the roll-out of smart
          9%                                 Rank 1          Rank 2        Rank 3       infrastructure such as energy efficiency
                                                                                        equipment. If providers of energy efficiency
                                                                                        solutions can guarantee that the installation
                                                                                        of efficiency equipment will result in energy
                                                                                        savings through energy performance
To what extent do you agree that project finance structures will be used                contracts, then investors may be able to
to fund the roll-out of smart technology in the next three years?                       commit to funding the installation of such
                                                                                        equipment with a contract in place that
                                                                                        obliges the building owner to repay investors
                        11%                                                             with a portion of the savings generated from
                                               Strongly agree                           lower energy bills.
       27%        3%

                                               Agree                                    However, as David Ferris, Partner at
                                                                                        Osborne Clarke, explains, there are inherent
                                               Disagree                                 difficulties in using project finance for energy
                                                                                        efficiency infrastructure. “The thing banks
                                               Strongly disagree                        like so much about project finance
                          59%
                                                                                        in renewables projects is the income
                                                                                        stream from the subsidy and revenue
                                                                                        from the sale of the energy,” he said.

14 | Smart cities in Europe
Enabling smart cities
Understanding the obstacles and
creating solutions

                                                  “One of the current problems with the
                                                  use of project finance as a funding
“Investors have a huge appetite to fund           solution for building efficiency projects
 energy efficiency projects but there are         is that there is a disconnect between
                                                  funders’ requirements and the risks,
more complicated hurdles to get to financial      which must remain with the customer
 close than, for example, a renewable             under this model. However, as certainty
 energy project. This is because investors        of energy supply and cost rise up the
                                                  boardroom agenda we anticipate a
 can’t see a clear delineation between the        greater willingness to look at the risk
 capital going in and the revenues coming         profile associated with project finance
                                                  transactions and a shift away from the
 out. These deals have worked in the public
                                                  market selling this sort of deal under the
 sector such as the NHS in the UK because         banner of ‘energy saving guarantees’.
there is more certainty that the building         Once this happens we anticipate a
                                                  significant rise in the use of project
 occupiers will still be there in 20-30 years.”   finance for building efficiency schemes.”

                                                  Despite the challenges, this structure is
Matthew Germain
                                                  increasingly being utilised across Europe. For
Associate Director, Osborne Clarke
                                                  example, in July 2014, the London Energy
                                                  Efficiency Fund reached financial close on a
                                                  £12 million loan for St George’s Hospital in
                                                  London. The loan will finance the installation
                                                  of energy efficiency technology at the
                                                  hospital, which is expected to reduce energy
                                                  costs by 25% while cutting 6,000 tonnes
                                                  of carbon emissions annually. Equipment
                                                  installed includes combined heat and power
                                                  boilers, solar panels and absorption chillers.
                                                  A number of modifications to the set-up of
                                                  the heating, ventilation and air-conditioning
                                                  systems have also been made. Underpinning
                                                  the loan is an energy performance contract
                                                  provided by British Gas guaranteeing a
                                                  certain level of energy savings. The energy
                                                  performance contract is expected to deliver
                                                  net savings of over £1 million per annum.
                                                  This transaction demonstrates how a well-
                                                  structured energy performance guarantee
                                                  can create an investable proposition.

                                                                       Smart cities in Europe | 15
Enabling smart cities
Understanding the obstacles and
creating solutions

                                                                                                           71%
A new model is needed                                for intelligent transport systems and
Aside from project finance, survey respondents       infrastructure,” explained Jo Van Onsem,
have little confidence that alternative funding      Group President – International Transportation
structures such bonds will be effective in           and Government, at Xerox. “For example, the
attracting capital to smart city infrastructure      Grande Paris initiative, which is building
projects. Given the inherent difficulties in         out transport connections in Paris in a               of survey
                                                     smart way, is looking for investments
structuring project finance transactions for
                                                     from the private sector to complement
                                                                                                           respondents
smart city infrastructure, city planners, fund
managers, banks and technology companies             public-sector financing. The European                 believe PPP
need to work together to identify new                development banks are aware of this                   (public/private)
funding models that create an adequate               type of initiative and are getting more
risk-reward proposition for investors. As David      prepared to invest in good projects.”
                                                                                                           JV structures are
Ferris, Partner at Osborne Clarke explains,                                                                likely to be the
                                                     One way to encourage the public sector to invest
collaboration is essential to create new
                                                     in smart city infrastructure is to demonstrate the    most efficient
financing structures.
                                                     return on investment (beyond the benefits of          way to fund
                                                     the initiative itself) by exporting local knowledge
“The smart city financing challenge can
                                                     and technological expertise to other cities,
                                                                                                           national smart
only be solved through collaboration,”
he said. “This doesn’t just mean                     both domestically and internationally. Thus far       technology
collaboration between businesses,                    France is leading the way through exports to          infrastructure
but also within them. Often investment               India – in October 2014 the French Ambassador
funds will have different teams investing            to India announced that the French Government         programmes
in real estate and energy projects.                  is in discussions with the north Indian state         over the next
                                                     of Himachal Pradesh to provide investment
Investors, with input from people like                                                                     three years.
us and input from those who can install              and expertise to assist in the development of
the technology with performance                      smart cities across the state.
guarantees, will need to come up with
these structures. That’s the group that
                                                     To what extent do you agree that PPP (public/private) JV structures
needs to come together.”                             are likely to be the most efficient way to fund smart technology
                                                     national infrastructure programmes?
Public-private joint ventures are crucial
Whatever financing structure is used, our
survey data reveals it is vital for the public and                   7%
                                                                                22%
private sectors to collaborate on financing                                                          Strongly agree
smart infrastructure – 71% of survey                       22%
respondents believe PPP (public/private) JV                                                          Agree
structures are likely to be the most efficient
way to fund smart technology infrastructure                                                          Disagree
programmes over the next three years.
                                                                                                     Strongly disagree
“There is good collaboration between the                                    49%
private and public sectors when rolling
out smart city initiatives, particularly

16 | Smart cities in Europe
Enabling smart cities
Understanding the obstacles and
creating solutions

Smart technology –                                                Where is investment in smart technology companies most likely to
                                                                  come from in your country in the next three years?
major challenges exist
                                                                  Please select the top three investment sources with one being the biggest
to its development and                                            source of finance.
implementation                                                    Private equity/venture capital funds
                                                                                                                                            70%
For cities to implement smart initiatives,
technology that meets their needs and is proven                   Corporate investment (through private or publicly owned companies)
at scale must be readily available. For some                                                                                             67%
components of smart cities this is currently not
the case. Indeed, survey respondents identified                   Government (through government-backed funds, i.e. Low Carbon Networks Fund,
                                                                  European Investment Bank)
a lack of proven and adequate technology as
                                                                                                             36%
the most important obstacle to the roll-out of
energy storage in cities.                                         Government (through direct grants/tax breaks)
                                                                                                       30%
Funding the next wave of smart city
technology innovation                                             Utilities
To overcome this obstacle, financing needs to                                                     28%
flow into early-stage technology companies
                                                                  Government (through direct procurement or publicly owned institutions)
to ensure that new software and technologies                                                23%
are developed, tested and brought to market.
Potential investors in innovative smart                           Institutional/infrastructure funds
technology companies are very different                                                    20%
from those that might invest in smart city
                                                                  Crowd funding
infrastructure. Survey data indicates that
                                                                                   15%
venture capital and private equity funds will be
the most active investors in smart technology                     Sovereign wealth funds
companies – 34% of respondents forecast that                             4%
venture capital and private equity funds will be
the most active investors in smart technology                     Bonds
                                                                       4%                                          Rank 1     Rank 2         Rank 3
companies during the next three years, followed
by corporates (28%), and then governments via
government-backed funds (11%).
                                                                  (US$76 million) and a 26% increase on the
Investment statistics confirm the survey data.                    average quarterly sum of investment in 2012
On average, venture capital and private equity                    (US$74 million).7 Although energy efficiency
funds invested US$93 million in European                          and energy storage technology only represent
energy efficiency and energy storage                              a proportion of the technologies that might
companies per quarter in the first three                          be deployed in smart cities, these statistics
quarters of 2014, a 22% increase on the                           highlight investors’ appetite in companies
average quarterly sum of investment in 2013                       developing ‘smart’ technology.

7
    Source: Clean Energy Pipeline (www.cleanenergypipeline.com)

                                                                                                                            Smart cities in Europe | 17
Enabling smart cities
Understanding the obstacles and
creating solutions

One of the reasons why smart technologies                           community of companies we work with
are attractive to venture capital and private     “When there is    and give them the challenge and define
equity funds is because there is still a strong                     the market opportunity.”
need for new solutions – 82% of survey
                                                   collaboration
respondents disagree with the statement           between the       This dialogue between city planners and
                                                                    the private sector is essential. As Carol
that ‘there are few opportunities for venture     public, private   Connolly, Director of Future City Glasgow, the
capital investment in this sector because
most smart technology (for example, smart
                                                   and academic     organisation responsible for implementing
ticketing and smart meters) is mature’.            sectors, you     smart city initiatives in Glasgow following
                                                                    the securing of £24 million grant funding
Technology companies must collaborate              develop          in January 2013, explains, engagement
with city planners                                 an iterative     between the city and the private sector is a
Resolving the funding gap is not the only                           major part of its smart city initiatives.
                                                   solution where
challenge that needs to be overcome
to ensure cities have a wide range of              everybody is     “Our programmes enable us to provide
                                                                    feedback to the private sector as to what
applicable proven technologies at their            contributing     we want technology to do and how it
disposal. Using their smart city goals as
a blueprint, city planners should engage
                                                  to the            can work better,” she said. “When there
                                                   development      is collaboration in this way between the
proactively with technology companies to
                                                                    public, private and the academic sectors,
develop solutions that meet a real need.           of new           you develop an iterative solution
In the UK, Innovate UK runs a series of           technology.”      where everybody is contributing to the
competitions aimed at addressing this issue.                        understanding and development of a
For example, it is currently running a £6                           new technology. Instead of the private
million competition to encourage companies                          sector developing in silos, we enable
to develop prototypes that demonstrate how                          them to develop technology that we can
their solutions can integrate infrastructure                        use and actually benefits citizens.”
and services across cities more easily.
                                                                    However, smart technology can pose
Richard Miller, Deputy Director, Innovation in
                                                                    problems for city infrastructure owners
Industry at Innovate UK, explains the benefits
of these competitions.                                              Aside from a lack of funding, two frequently
                                                                    cited obstacles to the proliferation of smart
“We run competitions designed from                                  technology were: the technology would
feedback from cities regarding what
they need to fix their problems,” he said.
“We turn this feedback into challenges
for business. For example, one of our
competitions asked 30 of the UK cities
involved in the early stages of our
Future Cities Demonstrator competition
what solutions they want to buy that
they can’t find in the marketplace. We
were then able to contact the innovative

18 | Smart cities in Europe
Enabling smart cities
Understanding the obstacles and
creating solutions

have a disruptive impact on the business          How to incentivise smart
models of the companies most likely to
                                                  city investments                                      “The speed of
purchase it; and smart technologies might
introduce vulnerabilities to the operations
                                                                                                         growth of the
                                                  The benefits of smart city initiatives are often
of critical city infrastructure, such as public   felt well beyond the individual, building or
                                                                                                         smart grid
transport or electricity grids.                   organisation that has implemented them. For           market is
These obstacles are relevant for a variety        instance, the installation of building control        ultimately
of smart technologies but are most                systems not only cuts energy bills, they
associated with smart grid and smart              also reduce dirty emissions and, as such,              driven by the
meter technology. For example, utilities          have a wider, positive environmental impact.           speed at which
                                                  Likewise, intelligent transport systems not
could be impacted financially if the roll-
                                                  only benefit individual users, they also have
                                                                                                        utilities are
out of smart meters results in energy
consumers using less energy. In addition,         a positive impact on the economy of a city            willing to adopt
utilities are unlikely to integrate new smart     through reducing congestion.                           and implement
grid technology into electricity grids until      The multiple benefits of many smart initiatives       this technology.”
it has been extensively tested to ensure          should encourage government incentives.
there is no chance it will cause disruption.      However, survey data reveals a severe lack
“The speed of growth of the smart                 of government incentives in Europe – survey
grid market is ultimately driven by the           respondents ranked a lack of government
speed at which utilities are willing to           incentives as the second most important
adopt and implement this technology,”             obstacle to the roll-out of building control
explained Albert Fischer, Managing Director,      systems and intelligent transport systems
Yellow&Blue Investment Management.                and the third most important obstacle to the
“Many utilities oppose the adoption of            roll-out of energy storage.
smart meters because current meters               So what can governments do to incentivise
are designed for 30 years and only cost           investments in smart city initiatives? Our
€60 per unit. The old meters are a cash           survey data finds broad support for a variety of
cow for utilities and they are reluctant          initiatives ranging from tax breaks for individuals
to change them. Even if they decide               who adopt smart technologies or for investors
that technology such as smart meters              that invest to creating enterprise zones and
makes good business sense, they will              innovation hubs for smart technologies. The
usually begin with a small pilot, before          provision of direct funding to communities and
rolling the technology out gradually.             regions to invest in smart cities received the
Implementation will also be slow                  most support from survey respondents.
because the impact of a poorly managed
roll-out is significant on the utility and
its customers.”

                                                                                                           Smart cities in Europe | 19
Enabling smart cities
Understanding the obstacles and
creating solutions

There are already many examples of this             What should your government do to incentivise investment in smart
taking place across Europe. For example, in         technologies?
January 2013, the Future Cities Demonstrator        Provide matching funding to communities/regions that invest in smart cities
competition, managed by Innovate UK,                                           34%                                          53%       11%
awarded £24 million to the city of Glasgow to
invest in smart city initiatives.                   Develop a series of tax breaks to encourage individuals to become early adopters of
                                                    smart technologies
While there are numerous examples of                                           35%                                       47%          16%
governments incentivising investment through        Create a dedicated smart technologies investment fund to invest alongside
providing direct funding themselves, either         institutional investors
in the form of a direct grant or a low-cost                                      37%                                 41%              19%
loan, there are few examples of governments
                                                    Develop a series of tax breaks to encourage corporates to invest in smart
establishing incentive programmes for               technologies
the private sector to invest in smart city                                30%                                      46%                21%
infrastructure, similar to, for example, the
feed-in tariffs that most European countries        Establish smart technology enterprise zones to create innovation hubs in smart
                                                    technologies
have used to encourage renewable energy
                                                                         28%                                      47%                 22%
generation. A notable exception is in Italy
where a white certificate scheme, also              Develop a series of tax breaks to incentivise institutional investors to invest
known as the energy efficiency certificate                         24%                                          49%                   25%
(EEC) scheme, was established in 2004. The
certificates are tradable instruments that              Strongly agree           Agree         Disagree         Strongly disagree
provide proof of energy savings. The scheme
requires natural gas and electricity distributors
to achieve annual energy efficiency savings.        Sindall Investments, notes: “There is lots
Companies can either meet their obligations         of uncertainty around subsidies in the
by implementing energy efficiency projects          UK and if you are putting financing
themselves or by purchasing certificates from       together for a project with a 15 to
qualifying projects.                                20 year duration you need certainty.
                                                    There have been numerous changes in
It is also vital that any government incentives     UK legislation in the past few years. If
designed to encourage investment in smart           a large biomass plant gets permission
cities are long term. Furthermore, if these         and uses a significant amount of the
incentives are altered, the changes must            capacity then the volume of subsidies
be clearly communicated to the investor             available can impact on later projects.
community well before the changes take              You don’t get formal sign-off on the
place. It is also important that investors have     subsidy until you finish construction/
certainty that smart city projects are able         first spark so there is a leap of faith
to access specific subsidies before a final         for waste-to-energy facilities because
investment decision is made. As Allister            you don’t have certainty during
Wood, Head of Infrastructure at Morgan              construction.”

20 | Smart cities in Europe
Case study
The role of Government
in accelerating
automated demand
response in the UK

Demand-side automated demand response (ADR) pays energy users to            Engaging citizens is
turn down or switch off energy-consuming equipment at times of high
energy demand, thereby reducing the volume of generation capacity that      essential
must be switched on to maintain grid frequency. The development of          Survey respondents identified social issues
demand-side ADR thus far and the obstacles to its wider use provide a       as a major obstacle to the roll-out of smart
clear example of the role governments can play in promoting smart city      cities – a lack of consumer demand for
initiatives.                                                                solutions and concerns over security/privacy
At the EU level, the EU Energy Efficiency Directive emphasises the use      issues were the top two obstacles to the
of demand response, but does not mandate usage. That is pushed at the       roll-out of smart meters, while a lack of
national government level. In the UK, a number of initiatives have been     consumer demand was the main obstacle to
implemented to accelerate the use of demand response.                       the more widespread use of building control
                                                                            systems. These two obstacles are linked. A
•   Low Carbon Network Fund (LNCF): OFGEM has developed                     lack of consumer demand will to an extent be
    the LNCF, a £500 million fund that provides DNOs with capital to        underpinned by privacy concerns. To address
    pilot new technology or commercial and operating arrangements to        this obstacle, governments and the private
    explore how networks can facilitate the take-up of renewable energy     sector must work together to educate citizens
    and energy efficiency. The programme runs between 2010 and              about the benefits of smart technology.
    2015.
                                                                            With respect to smart meters, there is
•   Phased minimum capacities: In order to participate in demand            a significant difference in the level of
    response with the National Grid, aggregators must compile at least      understanding of the benefits of the
    3 MW of capacity. This is quite a challenge given that individual       technology across Europe. Almost half of
    buildings may be able to provide adjustable load in the region of       French and Italian respondents believe
    100-500 KW. The National Grid, therefore, has launched a new            energy consumers in their country are
    service that enables aggregators to build up their capacity in steps.   convinced by the benefits of smart
                                                                            meters. This compares with under 20% of
While these initiatives have accelerated the use of demand response,        German respondents and only 22% of UK
much more can be done in the UK. “Lack of support by the                    respondents.
Government is the main reason this market might not fulfil
its potential,” explained Scott Petersen, Business Development              This is directly correlated to the level
Director – Smart Grid Solutions, Europe & North Africa at Honeywell         of deployment in each country. Italy is
Building Solutions. “We are pushing for the carbon impact to                furthest ahead, where state utility Enel has
be taken into account as it’s not at the moment. The national               installed smart meters for over 90% of all
grid selects resources on the basis of economic merit for grid              Italian households. However, in Germany,
balancing, so will just take the cheapest option, which is often            a cost-benefit analysis for the roll-out of
provided by fossil-fuelled power stations. But these generate               smart meters found that the programme is
carbon emissions. We believe that the carbon impact should                  only economically justifiable for particular
be taken into account and low-carbon resources should be                    consumers, and will, therefore, not hit the EU
prioritised over dirty demand response resources.”                          target of replacing 80% of existing meters
                                                                            with smart versions by 2020.

                                                                                                  Smart cities in Europe | 21
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