Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide - Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A.

 
Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide - Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A.
Sun Java System Connector for
Microsoft Outlook 7.2
Installation Guide

Sun Microsystems, Inc.
4150 Network Circle
Santa Clara, CA 95054
U.S.A.

Part No: 819–4409–10
March 2007
Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide - Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A.
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     070322@17039
Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide - Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A.
Contents

    Preface .....................................................................................................................................................7

1   Installing the Desktop Deployment Toolkit .................................................................................... 13
    Installation Overview .......................................................................................................................... 14
    Installing the Administrator’s Software ............................................................................................ 14
      ▼ To Install the Desktop Deployment Toolkit ............................................................................. 14
    What’s Next? ......................................................................................................................................... 18

    Index ......................................................................................................................................................21

                                                                                                                                                                3
4
Figures

FIGURE 1–1   The InstallShield Wizard Welcome Screen ............................................................ 15
FIGURE 1–2   InstallShield Wizard: License Agreement .............................................................. 15
FIGURE 1–3   InstallShield Wizard: Customer Information ........................................................ 16
FIGURE 1–4   InstallShield Wizard: Destination Folder ............................................................... 17
FIGURE 1–5   InstallShield Wizard: Change Current Destination Folder .................................. 17

                                                                                                                      5
6
Preface

          This guide describes installing the administrator’s software for the Sun JavaTM System
          Connector for Microsoft Outlook. It also describes upgrading from a previous version and
          provides some installation troubleshooting.

Who Should Use This Book
          You should read this book if you are responsible for installing Sun Java System Connector for
          Microsoft Outlook at your site.

Before You Read This Book
          This book assumes that you are responsible for installing the Connector for Microsoft Outlook
          software and that you have a general understanding of the following:
          ■   The Internet and the World Wide Web
          ■   Messaging Server and Calendar Server protocols
          ■   System Administration and Networking on the following platforms:
              ■   Microsoft Windows 2000
              ■   Microsoft Windows XP
          ■   Microsoft Outlook
          ■   General Deployment Architectures

How This Book Is Organized
          This book contains the following chapter:

          Chapter 1 describes the installation process of the Connector for Microsoft Outlook

                                                                                                          7
Preface

Connector for Microsoft Outlook Documentation Set
          The following table summarizes the books included in the Connector for Microsoft Outlook
          core documentation set.

          TABLE P–1    Books in This Documentation Set

          Book Title                                               Description

          Part VI, “Deploying Connector for Microsoft              Describes the administrator’s process and strategies for
          Outlook,” in Sun Java Communications Suite 5             deploying Connector for Microsoft Outlook to user
          Deployment Planning Guide                                desktops.

          Sun Java System Connector for Microsoft                  (This guide) Describes how to install the administration
          Outlook 7.2 Installation Guide                           software that helps an administrator deploy Connector
                                                                   for Microsoft Outlook to user desktops.

          Sun Java System Connector for Microsoft                  Describes the administrator’s deployment configuration
          Outlook 7.2 Administration Guide                         program for the Connector for Microsoft Outlook.

          Sun Java System Connector for Microsoft                  Explains how to install, use and configure the Connector
          Outlook 7.2 User’s Guide                                 for Microsoft Outlook on your desktop. This guide also
                                                                   describes the user interface.

          Sun Java Communications Suite 5 Release Notes            Contains last-minute information, including a
                                                                   description of what is new in this current release, known
                                                                   problems and limitations, installation notes, and how to
                                                                   report issues with the software or the documentation.

          The Connector for Microsoft Outlook documentation collection can be found at
          http://docs.sun.com/coll/1630.1.

Related Books
          For other server documentation, go to the following:
          ■   Sun Java System Messaging Server documentation (http://docs.sun.com/coll/1312.2)
          ■   Sun Java System Calendar Server documentation (http://docs.sun.com/coll/1313.2)

Typographic Conventions
          The following table describes the typographic changes that are used in this book.

8         Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide • March 2007
Preface

         TABLE P–2   Typographic Conventions

          Typeface              Meaning                                          Example

          AaBbCc123             The names of commands, files, and directories,   Edit your .login file.
                                and onscreen computer output
                                                                                 Use ls -a to list all files.
                                                                                 machine_name% you have mail.

          AaBbCc123             What you type, contrasted with onscreen          machine_name% su
                                computer output
                                                                                 Password:

          AaBbCc123             A placeholder to be replaced with a real name or The command to remove a file is rm
                                value                                            filename.

          AaBbCc123             Book titles, new terms, and terms to be          Read Chapter 6 in the User's Guide.
                                emphasized (note that some emphasized items
                                                                                 A cache is a copy that is stored
                                appear bold online)
                                                                                 locally.
                                                                                 Do not save the file.

Shell Prompts in Command Examples
         The following table shows default system prompts and superuser prompts.

         TABLE P–3   Shell Prompts

          Shell                                                                              Prompt

          C shell on UNIX and Linux systems                                                  machine_name%

          C shell superuser on UNIX and Linux systems                                        machine_name#

          Bourne shell and Korn shell on UNIX and Linux systems                              $

          Bourne shell and Korn shell superuser on UNIX and Linux systems                    #

          Microsoft Windows command line                                                     C:\

Symbol Conventions
         The following table explains symbols that might be used in this book.

                                                                                                                         9
Preface

          TABLE P–4   Symbol Conventions

           Symbol     Description                      Example                          Meaning

           []         Contains optional                ls [-l]                          The -l option is not required.
                      arguments and command
                      options.

           {|}        Contains a set of choices for -d {y|n}                            The -d option requires that you use
                      a required command option.                                        either the y argument or the n
                                                                                        argument.

           ${ }       Indicates a variable             ${com.sun.javaRoot}              References the value of the
                      reference.                                                        com.sun.javaRoot variable.

           -          Joins simultaneous multiple      Control-A                        Press the Control key while you press
                      keystrokes.                                                       the A key.

           +          Joins consecutive multiple       Ctrl+A+N                         Press the Control key, release it, and
                      keystrokes.                                                       then press the subsequent keys.

           →          Indicates menu item              File → New → Templates           From the File menu, choose New.
                      selection in a graphical user                                     From the New submenu, choose
                      interface.                                                        Templates.

Documentation, Support, and Training
          The Sun web site provides information about the following additional resources:
          ■    Documentation (http://www.sun.com/documentation/)
          ■    Support (http://www.sun.com/support/)
          ■    Training (http://www.sun.com/training/)

Third-Party Web Site References
          Third-party URLs are referenced in this document and provide additional, related information.

          Note – Sun is not responsible for the availability of third-party web sites mentioned in this
          document. Sun does not endorse and is not responsible or liable for any content, advertising,
          products, or other materials that are available on or through such sites or resources. Sun will not
          be responsible or liable for any actual or alleged damage or loss caused or alleged to be caused by
          or in connection with use of or reliance on any such content, goods, or services that are available
          on or through such sites or resources.

10        Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide • March 2007
Preface

Sun Welcomes Your Comments
         Sun is interested in improving its documentation and welcomes your comments and
         suggestions. To share your comments, go to http://docs.sun.com and click Send Comments.
         In the online form, provide the full document title and part number. The part number is a
         7-digit or 9-digit number that can be found on the book's title page or in the document's URL.
         For example, the part number of this book is 819-4409.

                                                                                                      11
12
1
C H A P T E R      1

Installing the Desktop Deployment Toolkit

This book describes installing and upgrading the administrator’s Desktop Deployment Toolkit
for the Sun Java System Connector for Microsoft Outlook. The InstallShield Wizard installs all
of the components of Sun’s Deployment Toolkit:
■    Deployment Configuration Program: Sun's tool that lets system administrators create
     bundled, customized installation packages for end users.
■    Sun Java System Connector Setup Wizard: Sun's tool that lets end users install the Sun Java
     System Connector software, configure its operations and features, and convert existing
     Outlook data files ( .pst files) associated with Exchange into a form that the Sun Java
     System Connector can use.
■    Sun's Install kit (MSI) for the Sun Java System Connector: Sun's installation utility for the
     per-desktop software that facilitates ongoing, permanent communications between
     Microsoft Outlook and the Sun Java System server.
■    Special Kits for using Microsoft System Management Services (SMS) to install the Sun
     Java System Connector: Sun utilities that support the “push” functionality of Microsoft's
     SMS to let a system administrator distribute and install the Sun Java System Connector
     desktop components to user desktops with minimal or no user involvement.

These components are described in more detail in Part VI, “Deploying Connector for Microsoft
Outlook,” in Sun Java Communications Suite 5 Deployment Planning Guide and the Sun Java
System Connector for Microsoft Outlook 7.2 Administration Guide. This Installation Guide
describes only the installation of this Deployment Toolkit, and is organized into the following
sections:
■   “Installation Overview” on page 14
■   “Installing the Administrator’s Software” on page 14
■   “What’s Next?” on page 18

                                                                                                 13
Installation Overview

Installation Overview
                        If the most recent version of the administrator’s Deployment Toolkit for the Sun Java System
                        Connector for Microsoft Outlook is not already installed on your computer, you must install it
                        before you can create end-user installation packages.

                        Before you install, you should verify that the systems on which you plan to install the software
                        meet the minimum product requirements. It is also a good idea to plan how you want to deploy
                        and configure the software components before you begin the installation process. See “Desktop
                        Deployment Process Tasks” in Sun Java Communications Suite 5 Deployment Planning Guide
                        for information about deploying Connector for Microsoft Outlook to user desktops. And see
                        the Sun Java Communications Suite 5 Release Notes for hardware and software requirements
                        and supported versions.

                        Note – If you are upgrading from an earlier version of the Desktop Deployment Toolkit: This
                        InstallShield Wizard will simply overwrite the earlier version with this new version, and leave
                        only a single program entry in the Add/Remove Programs applet in Windows’ Control Panel.
                        There is no separate procedure or special accommodation for a version upgrade versus a
                        first-time installation.

Installing the Administrator’s Software
                        Follow the steps below to install the administrator's Desktop Deployment Toolkit.

                  ▼     To Install the Desktop Deployment Toolkit
                   1    Locate the Sun Java System Connector for Microsoft Outlook setup file, Setup.exe , that you
                        have downloaded or otherwise copied to your computer.
                        Double-click the filename to start the program. You are prompted to select your preferred
                        language.
                        The InstallShield Wizard then welcomes you to the process and prompts you to click Next to
                        continue, as shown in Figure 1–1.

14                      Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide • March 2007
Installing the Administrator’s Software

        FIGURE 1–1   The InstallShield Wizard Welcome Screen

2   Accept the license agreement.
    Read the license agreement for Connector for Microsoft Outlook, as shown in Figure 1–2and
    select the option to accept the license agreement terms.
    Click Next to continue.

        FIGURE 1–2   InstallShield Wizard: License Agreement

    Chapter 1 • Installing the Desktop Deployment Toolkit                                              15
Installing the Administrator’s Software

                    3     Enter your customer information.
                          Enter your user name and organization, as shown in Figure 1–3, and choose whether you want
                          the Deployment Configuration Program software to be available to all users of this computer, or
                          only to your user name.
                          Click Next to continue.

                              FIGURE 1–3   InstallShield Wizard: Customer Information

                    4     Select or confirm the destination folder where the Deployment Configuration Program is
                          installed.
                          The Destination Folder window, as shown in Figure 1–4, prompts you to confirm or change the
                          location where the Deployment Configuration Program is installed.

16                        Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide • March 2007
Installing the Administrator’s Software

    FIGURE 1–4   InstallShield Wizard: Destination Folder

To change the location, click Change. In the Change Current Destination Folder window, set
the desired folder, as shown in Figure 1–5.

    FIGURE 1–5   InstallShield Wizard: Change Current Destination Folder

Chapter 1 • Installing the Desktop Deployment Toolkit                                                          17
What’s Next?

                   Once the destination folder is set, click Next in the Destination Folder window.

               5   Install the software.
                   The InstallShield Wizard then announces that it is ready to begin the actual installation, and
                   prompts you to click Next to begin.

               6   Wait for the installation to proceed and conclude.
                   A progress meter appears in the window while you are waiting. The InstallShield Wizard
                   notifies you when the process is complete, and prompts you to click Finish .

               7   Click Finish.
                   As the InstallShield Wizard exits, it opens a browser window with links to the Sun web site
                   where you can download the documentation's PDF and HTML files.
                   The Desktop Deployment Toolkit has now been installed to the location you specified in the
                   Destination Folder window. The default folder is:
                   C:\Program Files\Sun\Deployment Configuration Program\
                   A new shortcut icon for the administrator’s Deployment Configuration program (Admin.exe)
                   appears on your desktop.

What’s Next?
                   Planning and foresight are critical to a smooth deployment, so you should have already
                   prepared a comprehensive Deployment Plan before installing the administrator software as
                   described in this chapter. If you haven’t yet prepared a Deployment Plan, do it now, before you
                   attempt to create your first desktop deployment kit. The process of developing a comprehensive
                   Deployment Plan is a valuable exercise that will lead you to consider and accommodate all of
                   the factors likely to influence your organization's migration. Part VI, “Deploying Connector for
                   Microsoft Outlook,” in Sun Java Communications Suite 5 Deployment Planning Guide explains
                   important migration concepts, prerequisites, and strategic choices, and explains how to develop
                   a Deployment Plan that will guide you through your migration. Every administrator should
                   therefore read Part VI, “Deploying Connector for Microsoft Outlook,” in Sun Java
                   Communications Suite 5 Deployment Planning Guide and prepare a comprehensive
                   Deployment Plan.

                   After you have prepared your Deployment Plan and installed the administrator software, you
                   can:
                   1. Configure an end-user package. The Sun Java System Connector for Microsoft Outlook 7.2
                      Administration Guide explains how to use the Deployment Configuration Program to create
                      customized packages for Outlook end users. These packages can be configured to install the
                      necessary software on user desktops, or to convert users’ existing Outlook and Exchange
                      data files for use with the new software, or both, depending on your circumstances.

18                 Sun Java System Connector for Microsoft Outlook 7.2 Installation Guide • March 2007
What’s Next?

2. Deploy each end-user package. Once you have created an installation package for your
   users, you must tell them where to find it and how to use it. Many administrators simply
   copy the package and the Sun Java System Connector for Microsoft Outlook 7.2 User’s
   Guideto a shared folder, and then provide links to the installation package and
   documentation in an announcement email to users.
    If your migration strategy calls for two or more different installation packages for different
    users or user groups, simply repeat these two steps for each package until all users have been
    migrated.

Chapter 1 • Installing the Desktop Deployment Toolkit                                            19
20
Index

A
administrator’s software, 14

D
Deployment Configuration Program, 13
documentation, 18

I
installation to user desktop, 13

P
push method of software deployment, 13

S
Setup Wizard, 13

U
upgrading from an earlier version, 14
user installation package, 13

                                         21
22
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