Suncorp Employee Superannuation Plan

Suncorp Employee Superannuation Plan

Suncorp Employee Superannuation Plan

Suncorp Employee Superannuation Plan Member Booklet Issued 29 October 2011

Suncorp Employee Superannuation Plan

Suncorp Portfolio Services Limited (Trustee) (ABN 61 063 427 958, AFSL 237905, RSE Licence No L0002059), Asteron Life Limited (Insurer) (ABN 64 001 698 228, AFSL 237903), Suncorp Life & Superannuation Limited (SLSL) (ABN 87 073 979 530, AFSL 229880) and Suncorp-Metway Limited (SML) (ABN 66 010 831 722, AFSL 229882), are related bodies corporate of Suncorp Group Limited (Suncorp) (ABN 66 145 290 124). Various products and services are provided by different entities of the Suncorp Group. The different entities of the Suncorp Group are not responsible for, or liable in respect of, products or services provided by other entities of the Suncorp Group. The obligations of the Trustee and the Insurer aren’t guaranteed by any other company within the Suncorp Group. Except as otherwise stated, Suncorp and its subsidiaries don’t guarantee the repayment of capital invested in or the investment performance of this product. This product is not a bank deposit or other liability and is subject to investment risk including possible delays in repayment and loss of the interest and principal invested.

The Product Disclosure Statement (PDS) and the Member Booklet were prepared on 15 September 2011. The Trustee is the issuer of the PDS and Member Booklet and takes responsibility for its contents. Investment option information is provided by the investment managers which includes their objectives, strategies, asset allocations, fees and buy/sell spreads. The investment managers have consented to the publication of this information in the Member Booklet and haven’t withdrawn their consent at the time of its preparation. They take no responsibility for any other information in the PDS and Member Booklet.

The Suncorp Employee Superannuation Plan is part of Suncorp WealthSmart Business Super. Suncorp WealthSmart Business Super (SPIN RSA0003AU) is part of the Suncorp Master Trust (Fund) (ABN 98 350 952 022, RSE Fund Registration No. R1056655). Applications can only be accepted from persons receiving this PDS (including electronically) within Australia. If you print an electronic copy, please ensure you print all pages of this PDS and the Member Booklet. If you would like a printed version, free of charge, just call us on 1800 652 489 or email us at staff.super@suncorp.com.au. Administration services are provided to the Suncorp Employee Superannuation Plan by Suncorp Portfolio Services Limited (ABN 61 063 427 958), a wholly owned subsidiary of the Suncorp Group.

We reserve the right to refuse or reject an application for membership or insurance. Insurance cover offered through the Suncorp Employee Superannuation Plan is provided by the Insurer in a policy issued to us. This policy is a non-participating policy. Subject to confirmation from the Federal Court, from 1 January 2012, insurance cover offered through the Suncorp Employee Superannuation Plan provided by Asteron Life will be provided by SLSL and all references to ‘Asteron Life’ and ‘Asteron Life Limited’ should be replaced by SLSL. Throughout this PDS and the Member Booklet, unless otherwise specified, references to: • ‘we’, ‘us’, ‘our’ and ‘Trustee’ mean Suncorp Portfolio Services Limited • ‘adviser’ means a qualified financial adviser • ‘Insurer’ and ‘Asteron Life’ mean Asteron Life Limited • ‘bank account’ means an Australian bank, building society or credit union account • ‘business day’ means a Sydney business day other than a Saturday, Sunday or public holiday in Sydney • ‘licensee’ means an organisation that has obtained an Australian Financial Services Licence (AFSL) for the provision of financial services • ‘plan’ means the Suncorp Employee Superannuation Plan • ‘employer’ means the Suncorp Group, which includes GILD Insurance Litigation Pty Ltd (GILD) • ‘associated employer’ means an associated employer of the Suncorp Employee Superannuation Plan • ‘employee’ means an employee of the Suncorp Group, which includes GILD • ‘you’ and ‘member’ means a member of the Suncorp Employee Superannuation Plan.

Suncorp Employee Superannuation Plan

1 Suncorp Employee Superannuation Plan Member Booklet Contents Welcome to the Suncorp Employee Superannuation Plan 2 Contributions7 Managing your account 9 Accessing your benefits 11 Investments12 Diversified investment options 21 Single sector investment options 23 Information about the investment managers 39 Insurance45 Fees and costs 57 Taxation information 61 Keeping in touch 62 What happens when you leave the Suncorp Group? 65 Other things you need to know 66

Suncorp Employee Superannuation Plan

2 Suncorp Welcome to the Suncorp Employee Superannuation Plan – Super for the Suncorp Team The Suncorp Employee Superannuation Plan is part of Suncorp WealthSmart and your employer, the Suncorp Group, has chosen Suncorp WealthSmart as your superannuation fund. Suncorp WealthSmart is a whole of life superannuation solution, with integrated pension options allowing you to continue your account into retirement. We’d like to welcome you to the plan and invite you to get to know your super account. After all, your super’s going to play a big role in your family’s financial security, and even small decisions now could make a big difference later. What you can expect from us We take the responsibility for your investment very seriously. That’s why we’ll do all we can to support you and help you make the most of your super account. How will we do this?

• We’ll keep things simple • If you’re unsure about where your super should be invested, we’ll help you with information about how to match your attitude to risk with your investment choice – we can even set you up with an appointment to talk to Standard Pacific, your plan’s financial adviser • We’ll help you protect what’s important with insurance within your super • We’ll make it easy for you to manage your account, by giving you a range of contact options – from online, telephone, fax or post Welcome to the Suncorp Employee Superannuation Plan With Suncorp, you’re on the way to a better future for you and your family.

Additional information This Member Booklet forms part of the Suncorp Employee Superannuation Plan Product Disclosure Statement (PDS), issued 29 October 2011. You should read both the PDS and this Member Booklet before making any investment or insurance decisions. You can get a copy of the PDS and this Member Booklet from our website, or if you’re a current Suncorp Group employee, from the Suncorp Employee Superannuation Plan page on the Suncorp Intranet. If you would like a printed version, free of charge, just call us on 1800 652 489 or email us at staff.super@suncorp.com.au. We’ll be happy to help.

Changes to the PDS and Member Booklet The information in the PDS, this Member Booklet and its underlying Trust Deed may change. Where the change isn’t materially adverse, we may update the information on our website at suncorp.com.au, or if you’re a current Suncorp Group employee, from the Suncorp Employee Superannuation Plan page on the Suncorp Intranet. We’ll give you a printed version of the updated information, free of charge, on request.

Suncorp Employee Superannuation Plan

3 Suncorp Employee Superannuation Plan Member Booklet Product Summary The following sets out key features of the Suncorp Employee Superannuation Plan. Take a few moments to get to know your account. The choice is yours Where you invest your superannuation is your choice. ‘Super Choice’ is legislation that allows you to choose where you want your compulsory employer contributions paid, if you’re eligible. If your compulsory employer contributions are currently being paid into another account and you’d like them to be paid into your Suncorp Employee Superannuation Plan account, fill in a ‘Standard Choice Form’, available from our website.

Understanding your plan – What type of member are you? There are a number of different types of members within the plan and it’s important to know which category you fall into. The following table provides a summary of the different membership categories within the plan: Category name Who is included in this category? Employed member Currently employed members of the Suncorp Group, including currently employed members of GILD Insurance Litigation Pty Ltd (GILD) Non-employed member A member who has left employment with the Suncorp Group, including members who have left employment with GILD Associate employee member Employees of an employer associated with the Suncorp Employee Superannuation Plan, but not employed by the Suncorp Group Family account members A family member with a Suncorp Employee Superannuation Plan account linked to an employed, non-employed or associate employee member Your plan at a glance Features Investment minimums Initial investment No minimum Ongoing account balance $1,200 Regular contribution plan No minimum Investment choice Diversified investment options 6 Single sector investment options 32 Maximum number of investment options You can invest in up to 20 investment options at the one time Default investment option Suncorp Traditional Capital Guaranteed Fund General features Investment switching You have the flexibility to switch between investment options at any time Auto-rebalancing You can choose to keep your investments in line with your investment strategy by rebalancing quarterly, half-yearly or yearly Family accounts Your family members can enjoy most of the benefits associated with your plan, including competitive fees, by setting up their own Suncorp Employee Superannuation Plan account linked to yours

Suncorp Employee Superannuation Plan

4 Suncorp General features Super consolidation service Consolidating your super accounts could reduce the amount of fees you pay and the amount of paperwork you receive We can help you transfer all your super balances into the one account, or, if you’d prefer to do it yourself, we also have an online super rollover wizard Lost super service We can help you find your missing super benefits by conducting searches on the Australian Taxation Office (ATO) databases on your behalf Non-lapsing death benefit nomination You can have certainty over who’ll receive your death benefit without the hassle of needing to update your nomination every 3 years Child pension You can provide your children under age 18 with a tax-effective income stream if you die Anti detriment payment Your beneficiaries may receive an additional amount representing the contributions tax you paid as part of your death benefit payment Contribution methods Making contributions to your Suncorp Employee Superannuation Plan account is easy, and you can choose from the following methods: • direct debit • BPAY® (from savings and credit card) • cheque • transfer from another super fund • deposits at a Suncorp branch Regular contribution plan Contribute regularly by direct debit when it suits you – monthly, quarterly, half-yearly or yearly Insurance options The Suncorp Employee Superannuation Plan gives members the option of having the following types of insurance: • Death only cover • Death & Total and Permanent Disability (TPD) cover and • Income Protection cover Online access Access your Suncorp Employee Superannuation Plan account at any time by logging on to Suncorp WealthSmart online at suncorp.com.au Member education Log on to Suncorp WealthSmart online at suncorp.com.au to access our member education website, customised for members of the Suncorp Employee Superannuation Plan (provided by Standard Pacific) Email communications By providing us with your email address, you can choose to receive many of the more important communications, such as annual statements, transaction confirmations and confirmations of changes to your account details via email If your employer gives us your email address, we’ll use this to communicate with you whenever possible Fees and costs for current employees of the Suncorp Group1,2 (If you are an eligible employee, your employer pays for your monthly member fee) Contribution fee Nil Administration fee Nil Investment fee Ranges from 0% to 1.87% pa, depending on the investment option(s) selected3 Investment switching fee Nil Withdrawal fee $60 for withdrawing your entire account balance Member fee $5 per month 1 Other fees and costs may apply. Please see the ‘Fees and costs’ section in this Member Booklet for more information. 2 This is subject to change. Please see the ‘Fees and costs’ section in this Member Booklet for more information. 3 An investment fee does not apply to the Suncorp Bank Deposit Fund or the Suncorp Term Deposit Fund. Welcome to the Suncorp Employee Superannuation Plan continued

Suncorp Employee Superannuation Plan

5 Suncorp Employee Superannuation Plan Member Booklet Other features of the Suncorp Employee Superannuation Plan to suit your lifestyle The Suncorp Employee Superannuation Plan also offers a range of other great benefits, to make managing your super, simple. Family ties Keep it in the family with the Suncorp Employee Superannuation Plan. Your family members can choose to open their own super accounts within the plan which are linked to your account. By opening a family account, not only can they access most of the same features within the Suncorp Employee Superannuation Plan, it could also save them money. That’s because family account members receive competitive fees – allowing them to reach their retirement goals faster, just by being related to you! For the purposes of family account linking, ‘family member’ means your: • spouse (including legal, de facto, and interdependency relationship) • child (including biological, step-child, adopted or in-laws) • parents (including biological, adopted or in-laws) and • siblings (including biological, adopted or in-laws) Going part time?

Have you reached the age when you can retire but aren’t quite ready to leave the workforce? The transition to retirement feature within our Suncorp WealthSmart Pension product allows you to access your super benefits as a retirement income stream (if you are preservation age or older) while still continuing to work. It’s particularly beneficial for those aged 60 or over. And when you’re ready to retire? You can feel confident knowing that the change will be simple and hassle-free. You may be able to transfer to a Suncorp WealthSmart Pension without altering your investments at all. The Suncorp WealthSmart Pension provides regular income to fund your retirement needs, while continuing to grow your savings in a tax-effective way.

For more information on the Suncorp WealthSmart Pension, please see the Suncorp WealthSmart Personal Super & Pension PDS which is available from our website, or speak to your adviser. Anti-detriment benefit The Suncorp Employee Superannuation Plan provides an anti-detriment benefit if you die. This means your beneficiaries may get a refund representing the amount of contributions tax you paid. This benefit is limited to your spouse (legal or de facto) and children and is only payable on lump sum benefits.

Continued flexibility, even when you leave employment with the Suncorp Group If you leave the Suncorp Group, you can still keep your super account in the Suncorp Employee Superannuation Plan. We’ll also provide you with the information you need so that your new employer can contribute to your Suncorp Employee Superannuation Plan account on your behalf. For more information on what happens when you leave the Suncorp Group, please see page 65 of this Member Booklet.

Suncorp Employee Superannuation Plan

6 Suncorp Important information about the Suncorp Employee Superannuation Plan for associate employee members If you’re an associate employee member you still get all of the great features of the Suncorp Employee Superannuation Plan, however, some parts of the PDS and this Member Booklet do not apply to you. For more information about what is different for you, please see the below table: Section How is it different? Where can I get more information? Fees and Costs Your employer does not pay for your monthly member fee ‘Fees and costs’ on page 57 of this Member Booklet Insurance Cover Your employer does not pay for your insurance premium ’Insurance’ on page 45 of this Member Booklet Access to a member only web page and educational tools As you are an employee of an associated employer, you may only access the member only web page by logging into your super account via Suncorp WealthSmart online Welcome to the Suncorp Employee Superannuation Plan continued

7 Suncorp Employee Superannuation Plan Member Booklet Get off to a super start Your super is your key to a life of financial independence. But it’s easy to forget about your super – you probably don’t see the money going in, and for most people there’s no way of getting it out. Until you retire that is. The fact is that your super is likely to be the second largest asset you build in your lifetime, after the family home. The Suncorp Employee Superannuation Plan can help you reach your financial goals and achieve the retirement lifestyle you want. By taking advantage of the tax-effective nature of the superannuation environment and investing regularly in your Suncorp Employee Superannuation Plan account now, you can make saving for your retirement easier. How much is your employer contributing for you?

Did you know that unless you are an exempt employee, your employer must make superannuation guarantee (SG) contributions to your account on a quarterly basis? As a Suncorp Group employee, the SG amount paid to your account is equal to 9% of your salary (unless you have a specific agreement in place where Suncorp pays more). To find out how much is being contributed to your super account on your behalf, check your payslip on ‘Our People Space’ (on the Suncorp Intranet), or call HR Central on 1800 188 833.

Super strategies to boost your savings for your retirement The 9% of your salary contributed to your super account by Suncorp is a great start, but the truth is it probably won’t be enough to provide you with the lifestyle you want in retirement. To help you boost your savings for retirement, the Government has put in place a number of initiatives to encourage you to save more for your retirement. The following snapshots give you a flavour of these super boosting strategies. For more information on how these strategies can work for you, speak to your adviser, or call us on 1800 652 489.

Salary sacrifice Putting a portion of your pre-tax salary into your super is one of the most powerful and tax-efficient ways to boost your Suncorp Employee Superannuation Plan account. Rather than paying income tax which can be up to 46.5%, you’ll generally only pay 15% tax on these contributions. And because these contributions aren’t considered salary for tax purposes, salary sacrificing can potentially reduce your overall taxable income. Government co-contributions If you are eligible to receive the co-contribution, earn less than $31,920 pa (in the 2011-12 financial year) and you make a $1,000 after tax contribution, the Government will contribute the maximum $1,000 to your retirement savings. Contributions The Government’s co-contribution amount decreases for those on higher incomes, but you can still benefit from the co-contribution scheme if you earn less than $61,920 pa (in the 2011-12 financial year).

Spouse contributions Having your spouse contribute to your super is a great way to work towards your retirement goals. By making a contribution on your behalf, your spouse may be entitled to a tax offset of up to $540 which can be claimed through their personal tax return. The offset is equal to 18% of a maximum contribution of $3,000 pa (in this case, $540). Contribution splitting You can direct up to 85% of any concessional contributions made in the previous financial year, from your account to your spouse’s account. Your spouse must be under age 65, but if they are between preservation age (currently age 55) and age 60, they must not be retired. Self-employed?

As a self-employed person, you can’t rely on SG contributions to help you save for your retirement. The good news is if you’re self-employed or substantially self- employed, you may be able to claim a tax deduction for personal contributions if you’re under age 75. All the more reason to contribute extra to your super! You can claim a tax deduction on all contributions you make. To be eligible for this deduction, less than 10% of your assessable income, plus reportable fringe benefits and reportable employer super contributions can come from an employer.

If you’ve made personal contributions into your account and haven’t subsequently withdrawn them, we’ll send you a notice at the end of the financial year. This is known as a s290-170 notice of intent to claim a tax deduction. If you wish to claim a tax deduction, simply complete the notice and send it back to us. We’ll take care of the rest and will let you know what information you’ll need to claim a tax deduction. Who can contribute? Personal circumstances, such as your age and employment status, determine who can open an account and contribute to super.

You can open a Suncorp Employee Superannuation Plan account if you’re: • receiving SG or certain Award employer contributions at any age You can make contributions into your Suncorp Employee Superannuation Plan account if you’re: • under age 65 or • age 65 to 74 and have worked at least 40 hours in a consecutive 30-day period within the current financial year

8 Suncorp What types of contributions are accepted? Contributions made to your super account fit into one of two categories, known as: • Concessional contributions or • Non-concessional contributions Both of these contribution categories are subject to caps on the amount you may contribute in a financial year (from 1 July to 30 June). The table below shows what category each type of contribution made into your super account falls into and the contributions caps for the 2011-2012 financial year: Concessional contributions Non-concessional contributions Types accepted • Compulsory employer (SG and Award) • Personal (deductible) • Salary sacrifice • Voluntary employer • Spouse • Personal (after tax) Contribution caps for the 2011-2012 financial year $25,000 $50,000 if you’re age 50 or older (until 30 June 2012 only)1 $150,000 If you’re under age 65, you can contribute up to three times the cap in a single year by combining some future years’ caps What happens if your contributions exceed the caps?

Depending on the circumstances, you may pay additional tax or the contributions will be rejected Direct debit You, your spouse and your employer can conveniently contribute to your Suncorp Employee Superannuation Plan account on a regular basis by setting up a direct debit facility. Deductions from the nominated bank account are made on or around the 1st of the relevant month. You can change or cancel this arrangement at any time and we must receive your request on or before the 25th of the month for it to be effective for the next scheduled direct debit. BPAY® BPAY® allows you to contribute from your savings or credit card account by phone or internet. You’ll need your Suncorp Employee Superannuation Plan Customer Reference Number (CRN) and the BPAY® code for the type of contribution you wish to make. Your CRN is included in the welcome letter you’ll receive after joining the Suncorp Employee Superannuation Plan or you can find it anytime by logging into your account online.

If your employer or spouse is contributing to your account by BPAY® , you’ll need to provide them with the relevant biller code and your CRN. Contributions continued Contribution type Biller code Personal contribution 787275 Spouse contribution 787283 Employer salary sacrifice 787317 Employer SG and Award 787309 Employer voluntary 787291 Cheque Please make cheques payable to ‘Suncorp Portfolio Services Limited – ’ and send it with an Additional Investment form to us at: Suncorp Employee Superannuation Plan GPO Box 2585 (IPC: LS004) Brisbane QLD 4001 Visit a Suncorp branch Pop into a Suncorp branch, where we accept cheques, cash deposits or transfers from your other Suncorp accounts. Simply fill out a Suncorp Employee Superannuation Plan deposit slip which is available from our website.

1 The Federal Government has announced that the higher concessional contribution limit will remain for individuals aged 50 or older if their super balance is less than $500,000 (from 1 July 2012). Contribution methods It’s easy to contribute to your super account, with a range of flexible methods.

9 Suncorp Employee Superannuation Plan Member Booklet Managing your account It’s easy to manage your Suncorp Employee Superannuation Plan account via the following transaction options The table below answers some questions you may have and helps you identify the choice of options available for each transaction. All forms are available from our website. How do you? What form do you need to use? Transaction options Apply for insurance cover Insurance application form 3 3 – Change your investment options Investment change form 3 – – 3 3 Add or amend the auto- rebalancing service Investment change form 3 – – 3 3 Set up a new regular contribution plan Direct debit request form 3 3 – Change your regular contribution plan amount or payment frequency Change of details form 3 – – 3 – Change your address Change of details form 3 – 3 3 3 Change your name Change of details form 3 3 – Change your bank account details Direct debit request form 3 3 – Transfer funds from another super provider Super Rollover form 3 3 – – 3 Make a withdrawal Withdrawal form 3 – – 3 – Nominate or change your death beneficiary Non-lapsing death benefit nomination form 3 3 – Provide your TFN Change of details form 3 – 3 3 3 Appoint an authorised representative Authorised representative form 3 – – 3 – Cancel a request No form – Simply write to us with your request 3 – – 3 – by mail Suncorp Employee Superannuation Plan GPO Box 2585 (IPC: LS004) Brisbane QLD 4001 by phone 1800 652 489 by fax 07 3002 3259 online  Log on to Suncorp WealthSmart online at suncorp.com.au Original signature required We must receive an original ink signature

10 Suncorp Managing your account continued Our service standards We’re committed to delivering consistent, superior service. Our service standards apply from when we receive your complete instructions. If we receive a complete investment transaction request from you by 12pm (Sydney time) on a business day, you’ll receive the unit price effective for the investment option for that day. If we receive a completed investment transaction request after 12pm on a business day, we’ll process the request using the investment option unit prices for the following business day.

The 12pm cut-off applies to all contributions, switches and withdrawal requests. Generally, we aim to process requests within four business days. We strive to consistently meet our service standards, however the unit price used to process your transactions may differ from the effective unit price for that day or processing your transactions may be delayed in some circumstances including: • incomplete or incorrect information from you • a delay in confirmation or payment from an external investment manager • carrying out the transaction may materially impact other members • us receiving a direction from a lawful authority to suspend or amend the transaction • the investment manager suspending redemptions from your underlying investment • the proximity to the end of the financial year and • any other delays in redeeming assets We may from time to time review our service standards. Please also refer to ‘Unit pricing delays’ on page 15 of this Member Booklet.

Terms and conditions for accepting faxes We’ll accept faxed instructions on our relevant forms. Before using this option, there are a few things you need to know, like: • we’re not responsible to you for any loss resulting from any fraudulently completed request • we’re not responsible to you for any loss suffered by you because we process a fax that has been corrupted during transmission • we won’t compensate you for any losses arising from the use of this facility and • we’ll be released and indemnified by you against any liabilities as a result of acting on any faxed communication received in relation to your account Auto-rebalancing Keeping track of movements in your investment options can be a time consuming task. By selecting the auto- rebalancing feature, you can ensure that your investments are automatically adjusted in line with your future investment strategy at quarterly, half-yearly or yearly intervals.

For more information on how this feature works, please see ‘Auto-rebalancing’ in the ‘Investments’ section on page 15 of this Member Booklet. Nominating your beneficiaries Have certainty over who will receive your death benefits by nominating a dependant. Who is a dependant? You can only nominate your estate or your dependants to receive your death benefits. A dependant under super law includes: • spouse (legal and de facto) • child (any age) • person in an interdependency relationship with you and • financial dependant Non-lapsing nomination A non-lapsing death benefit nomination allows you to nominate your dependants and/or your estate to receive part or all of your death benefit (including any insurance benefit). We must pay the benefit to your beneficiaries when you die (provided your nomination is valid at the time). For your nomination to be valid: • each beneficiary must be a dependant and/or your legal representative at the time of your death • if there is more than one beneficiary, the apportionment of your benefit must be clear and add up to 100% and • two adult witnesses who aren’t beneficiaries must witness and sign the nomination While your nomination is non-lapsing, it’s still a good idea to keep it up to date. We recommend you review your nomination whenever you experience a change in circumstances such as marriage, divorce, birth of a child or when a beneficiary ceases to be a dependant. Child pension nomination The child pension is an extension of the non-lapsing death benefit nomination. You can nominate your child under age 18 to receive an income stream paid from your benefits when you die. You can restrict your child from accessing their account until a pre-determined age. However the pension must be paid out as a lump sum when the child reaches age 25, unless they’re disabled.

11 Suncorp Employee Superannuation Plan Member Booklet Accessing your benefits When can you withdraw from your Suncorp Employee Superannuation Plan account? Super is a long-term investment designed to help you save for your retirement and government legislation defines when you can access your super benefits. While you can only access your super benefits before your preservation age under certain circumstances, you can transfer to another complying super fund at any time. What can you access? Preserved benefits These benefits can only be accessed once you have satisfied a condition of release.

Restricted non-preserved benefits These benefits can be accessed under the same conditions of release as your preserved benefits, but can also be paid to you when you leave the employer who made the contributions for you. Generally, restricted non-preserved benefits arise from personal contributions made to an employer fund from 1 July 1983 up to 30 June 1999, and for which you couldn’t claim a tax deduction. Unrestricted non-preserved benefits These benefits are fully accessible at any time. When have you met a condition of release?

You’ll be able to access your preserved benefits if you satisfy one of the following conditions of release in the below table: Condition of release What you can access Permanent retirement from the workforce (after reaching your preservation age) All Leaving your employer after turning age 60 All Reaching age 65 All Permanent incapacity All Severe financial hardship You may be limited to one lump sum payment between $1,000 and $10,000 within a 12-month period depending on your circumstances. Compassionate grounds You’ll need to make an application to the Australian Prudential Regulatory Authority (APRA) to have your benefits released. The amount you receive is determined by APRA.

Temporary residents departing Australia All Termination of your employment with the employer who contributed for you You can access all your restricted non-preserved benefits. You can access your preserved benefits as a non-commutable life pension, or as a lump sum if the amount is less than $200. Lost member who is found and have less than $200 in your account All Reaching preservation age and using your benefits to start a non-commutable pension (transition to retirement) You’ll need to commence a non-commutable income stream that is limited to a maximum pension payment of 10% of the account balance.

Terminal illness All Temporary incapacity You can access an amount as long as it doesn’t exceed your income level before becoming temporarily incapacitated. You can only receive the payments as a non- commutable income stream. Death All Your preservation age Your preservation age is based on when you were born and determines when you can access some of your benefits. Once you have reached age 60 and retired, your money can be taken out of your super tax free as a pension or a lump sum. Date of birth Preservation age Before 1 July 1960 55 1 July 1960 – 30 June 1961 56 1 July 1961 – 30 June 1962 57 1 July 1962 – 30 June 1963 58 1 July 1963 – 30 June 1964 59 After 30 June 1964 60

12 Suncorp Our investment menu The Suncorp Employee Superannuation Plan investment menu makes it simpler for you to choose an investment option that’s right for you. As a member of the Suncorp Employee Superannuation Plan, you have a choice of 38 investment options, including six diversified investment options that are designed to suit a broad range of investors. • Suncorp Traditional Capital Guaranteed Fund • Suncorp Balanced Portfolio • Suncorp Secure Portfolio • Suncorp Growth Portfolio • Suncorp Conservative Portfolio • Suncorp High Growth Portfolio Default investment strategy If you don’t make a choice, your super will be invested in the plan’s default investment option, the Suncorp Traditional Capital Guaranteed Fund.

This could be a perfectly reasonable investment option for you. But no single investment option suits everyone. And the risk you take is that the default investment option won’t deliver what you want, or need, from your investments. Matching your investments to your risk profile, and to your long-term lifestyle goals, is a good start to achieving your retirement goals. With so much choice there’s sure to be an investment option, or a combination of investment options, to suit you. It’s just a matter of finding out what they are and discussing with your adviser the investment strategy that’s right for you. Check out the Suncorp Employee Superannuation Plan investment menu starting on page 19 for details on each investment option.

Investment risks As with all investment products, there are risks associated with investing in the Suncorp Employee Superannuation Plan. And because we all have different attitudes towards risk, it’s a good idea to talk to your adviser about the risks relevant to your own financial situation and objectives. The relationship between risk and return As a general rule, investments with a higher level of risk will provide a higher potential return. In other words, you can’t have one without the other. By the same token, the smaller the risk an investment poses, the smaller the potential return it will provide. This is shown below: Investments Make the right investment choice. A few small decisions now could make a big difference to where you’ll end up.

13 Suncorp Employee Superannuation Plan Member Booklet Balancing this relationship can be tricky. That’s why it’s important to speak to your adviser before making any investment decisions. Your adviser can recommend an investment option or a combination of investment options that suits your own risk tolerance level. What are the risks? Like any investment, super is subject to risks. The biggest risk is that you won’t have enough money to meet your retirement needs. This can happen where an investment decreases in value but also where monies are invested conservatively in investment options which provide more stable but lower long-term returns. For most people super is a long-term investment – be sure you speak with your adviser to see what’s right for you.

Some of the risks that may affect your investments in the Suncorp Employee Superannuation Plan are set out below. We regularly monitor these risks for their impact on the investment menu as a whole, but it’s a good idea for you and your adviser to consider what they might mean for you. Risk type What is it? Market risk This can arise due to changes in government or economic policy, interest rates and exchange rates, market sentiment, global events, technological change, environmental conditions or changes in legislation.

Investment options risk Investment professionals or teams and the strategies they adopt may change, which may not be in line with your expectations when you first invested. It’s also possible an investment option may be terminated. Liquidity risk This arises where an investment can’t be easily converted into cash or disposed of at market value, at a time when it’s needed. Credit risk This is where someone doesn’t meet their obligations to, or relating to, the investment option. For example, it includes the risk that we or an underlying investment manager are unable to make payments.

Inflation risk If inflation exceeds an investment’s return, it’ll reduce the purchasing power of the assets. Inflation risk is more common in low risk investments, which generally fluctuate less, but potentially provide lower long-term returns. Currency risk International investments can be affected by changes in the value of the Australian dollar relative to other currencies that the investment option is invested in. Their value can rise and fall, depending on the value of the Australian dollar. Generally, a fall in the value of the Australian dollar will lead to an increase in the value of an unhedged international investment and vice versa. Hedging can be used by investment managers to either minimise losses or maximise returns on these currency fluctuations. They can do this by investing in financial instruments such as futures, swaps and other derivatives.

Derivatives risk Derivatives are securities that derive their value from another security. Commonly known derivatives include futures and options. Derivatives can be used to manage risks in a portfolio or to leverage a portfolio in the hope of generating greater returns. The risks of using derivatives include that they may be costly or difficult to reverse and their value may not move in line with that of the underlying security. Gearing risk Gearing involves borrowing money to invest in an asset. Geared investment options are internally geared, meaning the investment option borrows the money, rather than you. The cost of borrowing, including interest rates, and the level of gearing influence returns on a geared investment. Geared investment options experience larger fluctuations in their investment returns when compared to non-geared investment options, and they have the corresponding potential to suffer greater losses if there is a market downturn.

Changes in law Changes in super and tax legislation may occur. This may affect when you can access your benefits and how they’ll be treated upon withdrawal. We’ll inform you of any changes we think are likely to affect your investment. Generally, we do this through the annual report.

14 Suncorp Investments continued How can you reduce risk? The most common way to reduce your risk is by diversification, or ‘not putting all your eggs in the one basket’. The Suncorp Employee Superannuation Plan can help you diversify your investments: •  Across asset classes You can invest in a range of asset classes, including domestic and international shares, domestic and international fixed interest, domestic and international property, cash and alternative assets •  Within an asset class You can invest in different markets, different sectors or different investment styles, within the one asset class •  Across investment managers With a choice of quality investment managers to select from, you can invest with different investment managers of differing investment styles Understanding the asset classes Each investment option is invested into what are called ‘underlying assets’. These underlying assets have different characteristics and may be either income assets or growth assets or a combination of both. • Income assets include such things as cash and fixed interest, which provide income returns in the form of interest •  Growth assets include property, shares and alternative assets, which provide for investment returns comprising both capital growth (increase in value of the investment) and income Asset class Risk level Potential return What is it? Cash Low Low Cash is the most secure of all the asset classes. Returns are stable with a low potential for capital loss.

Fixed interest Medium Medium Fixed interest is a relatively conservative asset class. It generally refers to investments such as bonds, debentures and other hybrid securities. Fixed interest investments generally aim to provide returns higher than that of cash but with a low degree of fluctuations of returns. Property High High Property is a growth asset with greater risk of fluctuation in returns than cash or fixed interest. Historically, property has had lower variability of returns than shares. Shares High High Shares represent a part ownership in a company. Shares are considered to be riskier than cash or property, as their value tends to fluctuate the most. However, historically over the long term, returns from shares have outperformed those of other asset classes and are traded both on domestic and international sharemarkets. Returns from the ownership of shares combine both the income received (dividends) and growth (capital gains) through the increase in the share price. The value of international shares may also be affected by fluctuations in the exchange rate.

Alternative assets Very high Very high Alternative assets are investments that are not classified or may not be correlated to the traditional asset classes of cash, fixed interest, property or shares. Typically they may involve investments in asset classes (eg gold, infrastructure or private equity) or investment strategies (eg financial instruments such as exchange traded or Over The Counter (OTC) derivatives, or trading techniques) that aren’t liquid and require specialised skills to manage. Can you change your investment options? Because your financial needs may change, you have the flexibility to switch between investment options at any time. And the good news is we won’t charge you a switching fee. However, you may incur a buy/sell spread, which is charged by the investment manager, depending on the options you select.

For more information, please see ‘Buy/sell spreads’ in the ‘Fees and costs’ section on page 60 of this Member Booklet.

15 Suncorp Employee Superannuation Plan Member Booklet Auto-rebalancing Keeping track of movements in your investment options can be a time consuming task. Over time, variances in investment performance may result in your investment options moving away from the percentages nominated in your original investment selection. By using the auto-rebalancing service, you can choose to have your investment options rebalanced in line with your future investment strategy on a regular basis without having to constantly monitor your account. You can choose to have your account rebalanced each: • quarter (March, June, September, December) • half-year (June and December) or • year (June) Rebalancing takes effect on or around the 22nd of the month. For example, you invest 50% in Option A and 50% in Option B and you want to maintain this investment strategy. Over time, your actual investment allocation may change to 40% in Option A and 60% in Option B as a result of movements in the unit price. Your account will then be automatically rebalanced to your investment strategy (50% in Option A and 50% in Option B) at the frequency you select.

Unit prices For all investment options except the Suncorp Traditional Capital Guaranteed Fund, your account balance is derived from the value of a number of underlying units, each of which represents a part holding in an investment option and over time moves up or down. Buying units When you invest in an investment option, units in your chosen investment option are allocated to you. The number of units allocated will depend on the entry price of the units at the time you invest, and the amount of money you invest.

Selling units We may sell units from your investment options to pay for taxes, insurance premiums (if applicable) and certain fees or charges. We also sell units when you request a cash withdrawal or transfer to another super fund. When we sell units in an investment option, the number of units sold depends on the exit price of the units at that time. Switching between investment options If you request a switch, we’ll sell units from one investment option and use the proceeds to buy units in the other investment option. You’ll receive the exit price for any units that are sold and the entry price for units that are bought. A buy/sell spread may also be applied to cover transaction costs.

How are unit prices calculated? Unit prices are generally calculated daily and reflect the value of the underlying assets of the investment option after taking into account income entitlements, investment fees, taxes and other expenses and liabilities that are considered appropriate. This underlying asset value is divided by the number of units on issue to arrive at the price per unit. Buy or sell spreads are then applied to this price per unit to calculate the entry and the exit prices, respectively. Like the values of the underlying investments, the price of units can therefore move up and down. The daily unit price for each Suncorp Employee Superannuation Plan investment option (except for the Suncorp Bank Deposit Fund and the Suncorp Traditional Capital Guaranteed Fund) is quoted on our website. The Suncorp Bank Deposit Fund has a fixed unit price of $1 and the Suncorp Traditional Capital Guaranteed Fund is not unit priced. You can find information about the calculation of performance for these investment options on pages 16 and 17 of this Member Booklet. Unit pricing delays We may suspend unit pricing where in our opinion: • a significant event or incident occurs that has the potential to affect investment markets or • an event occurs that has the potential to affect unit prices or • an external investment manager closes the underlying investment to applications and withdrawals or • the unit prices calculated have the potential to prejudice specific investors.

Investment performance Investment performance lets you see how your investment is going. How is investment performance calculated? Investment performance is generally calculated net of taxes and ongoing fees such as the administration fee, member fee, performance fee and investment fee. This is in accordance with industry standards. However, when calculating investment performance, we generally don’t take into account contributions tax, entry fees, exit fees and any discretionary ongoing fees such as insurance premiums and adviser service fees. If we calculate the investment performance for an investment option in a way different from that set out above, we’ll include an explanation of how investment performance is calculated for that investment option in the monthly investment performance report which is available from our website.

16 Suncorp Investments continued Please note past performance shouldn’t be taken as an indication of future performance. You should be aware that the investment performance information for the investment options may differ from the performance of the underlying investment managers. This may be due to: • holding some assets in cash or short-term securities, for liquidity purposes or • provisions for tax and distribution of tax credits or • the fees and charges that apply or • a lag between when the underlying investment managers report their performance and when the value of the underlying investment option is reflected in the unit prices The Suncorp Bank Deposit Fund has a fixed unit price of $1 and the Suncorp Traditional Capital Guaranteed Fund isn’t unit priced. You can find information about the calculation of performance for these investment options on pages 16 and 17 of this Member Booklet.

Who manages the Suncorp Employee Superannuation Plan’s investment options? • Ibbotson Associates (Ibbotson) • SIM Funds Management • Tyndall Investment Management Limited and other external investment managers For more information, please see ‘Information about the investment managers’ on pages 39 to 44 of this Member Booklet. About the investment options For some investment options, a PDS is issued by the underlying investment manager, free of charge. You can download copies from our website or ask us for a printed version.

Before you select or change your investment selection to a new investment option, you should consider the relevant investment manager’s PDS. In general, if there’s a conflict between the terms and conditions shown in an investment manager’s PDS, the PDS and this Member Booklet, you should refer to the PDS and this Member Booklet to understand the terms and conditions applying to your investment. If you’d like to find out what the differences are in investing into an investment option through the Suncorp Employee Superannuation Plan as opposed to investing directly with the underlying investment manager, please see ‘Investing through the Suncorp Employee Superannuation Plan and investing directly’ on page 18 of this Member Booklet.

Please note that we don’t take labour standards, environmental, social and ethical considerations into account when selecting, retaining or terminating investment options. Multi-manager investment options A multi-manager approach to investing uses the skills of more than one investment manager. It’s based on the view that no single investment manager consistently outperforms the market in all conditions. Over any given timeframe, it’s difficult to predict which investment managers or which investment style will outperform the market and its peers. Some investment styles will perform well in one stage of the market cycle, while others may perform poorly in the same conditions.

The Suncorp Employee Superannuation Plan’s multi- manager investment options blend a combination of quality investment management styles to create investment options aimed at reducing investment risk and the volatility of returns. The Suncorp Employee Superannuation Plan offers you access to a range of multi-manager investment options via the Suncorp diversified portfolios. For more information on these options, please refer to our investment option profiles. Suncorp Traditional Capital Guaranteed Fund Suncorp Life & Superannuation Limited (SLSL) declares interest rates in arrears for this investment option at 30 June each year. Interest is calculated on the daily account balance and credited to your account on 30 June each year. An investment in the Suncorp Traditional Capital Guaranteed Fund provides a participating benefit. This means that the profits arising in respect of this option are allocated 80% to members and 20% to SLSL as shareholder.

SLSL guarantees that the interest credited to your account at 30 June each year won’t be negative. We use an interim interest rate to calculate interest on full withdrawals made before the interest rate is declared (including full switches to another investment option). The interim rate can be changed by SLSL at any time and will apply from the previous 1 July. The final declared rate on 30 June may be less than the interim rate that has applied during the past year. The declared interest rates are determined based on several factors, including: • the investment income received after an allowance for tax, including both realised and unrealised capital gains and losses • transfers to and from reserves in order to smooth returns over time and provide for guarantees

17 Suncorp Employee Superannuation Plan Member Booklet • administration and investment fees and • expenses such as brokerage, stamp duty, taxes, and other expenses incurred in managing the assets Suncorp bank deposit options If you’re looking for secure, simple and easy to understand investment options, the Suncorp Employee Superannuation Plan offers the Suncorp Bank Deposit Fund and the Suncorp Term Deposit Fund. Both investment options offer competitive interest rates. The Suncorp Bank Deposit Fund pays monthly interest in the form of additional units into your Suncorp Employee Superannuation Plan account. The Suncorp Term Deposit Fund is unit priced and investment performance is shown in the movement of the daily unit price. So if you’re looking for the benefits of a bank account within your Suncorp Employee Superannuation Plan account, please refer to our investment option profiles for more information.

Suncorp Bank Deposit Fund SLSL declares interest rates in arrears for this investment option on the 15th of each month for the preceding month. Interest is then calculated on your daily account balance and credited to your account on the 15th of each month effective the last day of the previous month. We use an interim interest rate to calculate interest on full withdrawals made before the interest rate is declared (including full switches to another investment option). The interim rate will be similar to the previous month’s declared rate and can be changed by SLSL at any time. The declared interest rates are determined based on several factors, including: • the interest received from the underlying bank deposit investments • expenses such as taxes, and other expenses incurred in managing the assets and • interim interest paid to exiting members Changes to investment options The Suncorp Employee Superannuation Plan’s investment menu may change from time to time, including the fees and charges relating to the investment options. It’s important to check our website regularly for any changes to your investment options.

What happens if an investment option is closed, suspended or terminated? From time to time, investment options may be closed, suspended or terminated by an external investment manager or by us. This may happen where: • the investment option is no longer offered by the investment manager or • the total amount of investor’s money in the investment option has grown too large for the investment manager to continue with its current investment strategy or • laws change so that some investment types become no longer permissible or • we determine that it’s in the best interests of the members or • the investment option may no longer be economically viable If an investment option is closed, suspended or terminated, this may cause delays in processing withdrawals and transfer requests. This delay may be more than 30 days and the unit price used to process your transaction may differ from the price applicable on the day you lodged your request.

Where an investment option is closed, suspended or terminated, we’ll write to you in advance (where possible) to notify you of this change. You’ll then be able to review your strategy, with the help of your adviser. Where we’re unable to tell you in advance, we’ll determine a replacement investment option (one that is comparable to your investment option) in which to invest your money until you’ve been able to review your investment strategy.

18 Suncorp Investments continued Investing through the Suncorp Employee Superannuation Plan and investing directly When you invest with the Suncorp Employee Superannuation Plan, we hold the investment on your behalf, in Suncorp WealthSmart, instead of you holding it directly. There are differences in investing into an investment option through Suncorp WealthSmart as opposed to investing directly with the underlying investment manager. These include: Timing of information An investment manager’s PDS may have a different preparation date from this PDS and may include investment information effective as at different dates.

Differing returns Investment returns based on unit prices as calculated for Suncorp WealthSmart are likely to differ from any returns in an investment manager’s PDS or reports. This could be due to differences in investment fees, costs, taxes, and the timing impact of differences in transactions for the investment options offered within Suncorp WealthSmart to those for the investment manager’s financial product. Differing fees The fees incurred when investing through Suncorp WealthSmart are likely to differ from the fees charged by the investment manager as a result of fees levied to administer Suncorp WealthSmart.

Minimum and maximum transaction amounts An investment manager’s PDS may set out minimum and maximum investment amounts. These don’t apply to you when investing through Suncorp WealthSmart. Tax implications Suncorp WealthSmart is liable to pay tax for each investment option. The unit prices of investment options in Suncorp WealthSmart will reflect any applicable tax liability. Receipt of reports You won’t receive reports directly from investment managers when you invest in Suncorp WealthSmart. The rights to attend and vote at unit holder meetings When you invest in Suncorp WealthSmart, you won’t hold any rights to attend and vote at meetings of unit holders of the underlying financial product. Before you make any investment decisions, you should consider the relevant investment manager’s PDS. You can download copies from our website or you can ask us for a printed version, free of charge.

The information in an investment manager’s PDS may change from time to time. This means that when you make a contribution into an investment option, you may not have referred to the most recent PDS for that investment option. You may not therefore be aware of material changes or significant events that would be in the most recent PDS. However, you can download from our website information about material changes or significant events that affect a matter in the underlying PDS. We’ll provide this information as soon as practicable after the change or event takes place. You should therefore check our website each time you make an additional contribution to see whether any matter in the PDS has been affected by a materially adverse change or significant event.

Related companies We, Suncorp-Metway Limited, SLSL and Asteron Life, and the Optimum Pooled Superannuation Trust (SFN 269 403 949) are part of the Suncorp Group. We don’t deal with our related companies more favourably than we would with any other independent service provider. The Fund invests through both the Optimum PST and a group investment policy with SLSL. The Optimum PST then invests in the underlying investment options including an insurance policy with Asteron Life. SLSL currently invests in bank deposits issued by Suncorp-Metway Limited.

19 Suncorp Employee Superannuation Plan Member Booklet The Suncorp Employee Superannuation Plan investment menu For straightforward investing, you can pick any of the Suncorp diversified portfolios shown in the box below. Suncorp Secure Portfolio Suncorp Conservative Portfolio Suncorp Balanced Portfolio Suncorp Growth Portfolio Suncorp High Growth Portfolio Suncorp Traditional Capital Guaranteed Fund Low High RISK High RETURN These portfolios were designed in conjunction with Ibbotson, with the aim of achieving the diversification you need in one portfolio. There’s one to suit everyone – no matter what your risk profile. And for those who want to select their own mix of asset classes, there are 32 single sector investment options to choose from.

You’ll find more information about the Suncorp diversified portfolios on pages 21 and 22 of this Member Booklet. Investment options Type Page Diversified investment options Secure Suncorp Traditional Capital Guaranteed Fund Multi-sector 21 Suncorp Secure Portfolio Multi-manager 21 Conservative Suncorp Conservative Portfolio Multi-manager 21 Balanced Suncorp Balanced Portfolio Multi-manager 22 Growth Suncorp Growth Portfolio Multi-manager 22 High growth Suncorp High Growth Portfolio Multi-manager 22 Single sector investment options Cash Suncorp Bank Deposit Fund Single manager 23 Suncorp Term Deposit Fund Single manager 23 Suncorp Guaranteed Cash Fund Single manager 23 Australian fixed interest Tyndall Australian Bond Fund Single manager 24 Vanguard® Australian Fixed Interest Index Fund Single manager 24

20 Suncorp Investments continued Investment options Type Page International fixed interest Vanguard® International Fixed Interest Index Fund (Hedged) Single manager 24 Diversified fixed interest Macquarie Master Diversified Fixed Interest Fund Multi-manager 25 Diversified income Principal Global Strategic Income Fund Single manager 25 Australian property RREEF Paladin Property Securities Fund Single manager 25 Vanguard® Australian Property Securities Index Fund Single manager 26 International property Vanguard® International Property Securities Index Fund (Hedged) Single manager 26 Australian shares Ausbil Australian Active Equity Fund Single manager 26 BT Wholesale Imputation Fund Single manager 27 Fidelity Australian Equities Fund Single manager 27 Ibbotson Australian Shares Active Trust Multi-manager 27 Perennial Growth Shares Wholesale Trust Single manager 28 Perpetual Wholesale Industrial Fund Single manager 28 Suncorp Australian Shares Fund Single manager 28 Tyndall Australian Share Wholesale Portfolio Single manager 29 Vanguard® Australian Shares Index Fund Single manager 29 Australian shares – specialist Ausbil Australian Emerging Leaders Fund Single manager 29 Perpetual Wholesale Geared Australian Fund Single manager 30 Tyndall Australian Share Income Fund Single manager 30 Zurich Investments Equity Income Fund Single manager 30 International shares AXA Wholesale Global Equity – Value Fund Single manager 31 Platinum International Fund Single manager 31 Suncorp Global Shares Fund Multi-manager 31 Vanguard® International Shares Index Fund Single manager 32 Walter Scott Global Equity Fund Single manager 32 International shares – specialist BlackRock Global Allocation Fund Single manager 32 Colonial First State Global Resources Fund Single manager 33 Lazard Global Small Cap Fund Single manager 33

21 Suncorp Employee Superannuation Plan Member Booklet Suncorp Traditional Capital Guaranteed Fund Objective: To provide a capital guarantee and maximise returns from a balanced mix of shares, property, alternative growth assets, fixed interest securities and cash. Capital Guaranteed Strategy: The option is designed to hold a diversified mix of growth and defensive assets with an emphasis on defensive assets. Risk profile: Low Style: Multi-sector Timeframe: up to 3 years Investment fee: 0.40% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation1 Ranges Australian shares 25.0% 30-50% International shares (Hedged) 10.0% Australian listed property 2.5% Infrastructure 2.5% Australian fixed interest 8.0% 50-70% International fixed interest 4.0% Cash 48.0% Suncorp Secure Portfolio Objective: Stable returns with minimal volatility and a reasonable level of income. Secure Strategy: Predominantly defensive assets, largely cash with a small diversified exposure to growth assets to provide some capital growth.

Risk profile: Low-medium Style: Multi-manager Timeframe: 1 year plus Investment fee: 0.34% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.03% Strategic Asset Allocation Ranges Australian shares 3.0% 0-10% International shares 3.0% 0-10% Australian property securities 1.0% 0-10% International property securities - 0-10% Global infrastructure - 0-10% Australian bonds 6.0% 0-20% International bonds (Hedged) 5.0% 0-20% Global inflation-linked securities (Hedged) 3.0% 0-15% Cash 79.0% 65-90% Alternative strategies - 0-10% Suncorp Conservative Portfolio Objective: Relatively stable returns with some potential for capital growth. Conservative Strategy: Predominantly defensive assets and strategies with a mix of both Australian and international investments.

Risk profile: Low-medium Style: Multi-manager Timeframe: 3 years plus Investment fee: 0.54% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.13% Strategic Asset Allocation Ranges Australian shares 14.0% 0-30% International shares 10.0% 0-25% Australian property securities 3.0% 0-15% International property securities 1.0% 0-15% Global infrastructure 2.0% 0-10% Australian bonds 16.0% 0-30% International bonds (Hedged) 14.0% 0-30% Global inflation-linked securities (Hedged) 6.0% 0-20% Cash 28.0% 10-40% Alternative strategies 6.0% 0-25% Diversified investment options Managed by SIM Funds Management Managed by Ibbotson Associates Managed by Ibbotson Associates Please see ‘Specific notes’ on pages 37 and 38.

22 Suncorp Suncorp Balanced Portfolio Objective: Balanced returns from capital growth and income. Balanced Strategy: A balance between return seeking and defensive assets and strategies with a mix of both Australian and international investments. Risk profile: Medium Style: Multi-manager Timeframe: 5 years plus Investment fee: 0.56% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.17% Strategic Asset Allocation Ranges Australian shares 23.0% 10-40% International shares 17.0% 0-30% Australian property securities 5.0% 0-20% International property securities 2.0% 0-20% Global infrastructure 3.0% 0-10% Australian bonds 13.0% 0-30% International bonds (hedged) 11.0% 0-30% Global inflation-linked securities (hedged) 6.0% 0-15% Cash 12.0% 0-30% Alternative strategies 8.0% 0-25% Suncorp Growth Portfolio Objective: Returns mainly from capital growth. Growth Strategy: Predominantly return seeking assets and strategies with a mix of both Australian and international investments.

Risk profile: Medium-high Style: Multi-manager Timeframe: 7 years plus Investment fee: 0.56% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.20% Strategic Asset Allocation Ranges Australian shares 32.0% 15-45% International shares 24.0% 0-45% Australian property securities 7.0% 0-20% International property securities 3.0% 0-20% Global infrastructure 3.0% 0-15% Australian bonds 7.0% 0-20% International bonds (hedged) 6.0% 0-20% Global inflation-linked securities (hedged) 3.0% 0-15% Cash 4.0% 0-25% Alternative strategies 11.0% 0-25% Managed by Ibbotson Associates Managed by Ibbotson Associates Suncorp High Growth Portfolio Objective: Significant capital growth over the longer term.

High growth Strategy: Return seeking assets and strategies with a mix of both Australian and international investments. Risk profile: High Style: Multi-manager Timeframe: 10 years plus Investment fee: 0.76% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.23% Strategic Asset Allocation Ranges Australian shares 44.0% 20-70% International shares 33.0% 0-60% Australian property securities 10.0% 0-30% International property securities 4.0% 0-30% Global infrastructure 4.0% 0-20% Australian bonds - 0-10% International bonds (hedged) - 0-10% Global inflation-linked securities (hedged) - 0-10% Cash 1.0% 0-20% Alternative strategies 4.0% 0-25% Managed by Ibbotson Associates Diversified investment options continued Please see ‘Specific notes’ on pages 37 and 38.

23 Suncorp Employee Superannuation Plan Member Booklet Please see ‘Specific notes’ on pages 37 and 38. Suncorp Term Deposit Fund Objective: To provide a stable, cash-based investment delivering a higher return than the RBA cash rate over the full interest rate cycle. Cash Strategy: Invests in bank deposits across a range of terms to deliver strong, secure interest income with a capital stability and minimal risk. Risk profile: Low Style: Active Timeframe: 1 year Investment fee: 0.00% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges Cash (bank deposits) 100.0% 100% Suncorp Guaranteed Cash Fund Objective: To outperform the UBS Australia Bank Bill Index over any three year period through exposure to short- term high credit investments. Cash Strategy: The fund is restricted to investing in debt securities issued or guaranteed by Australian government and semi- government authorities, fixed interest instruments, floating rate instruments and short-term deposits or loans, bills of exchange, promissory notes or other negotiable instruments with the average duration of the fund not exceeding 12 months. Derivatives are permitted. Asteron Life Limited guarantees that the unit price of the fund will not fall.

Risk profile: Low Style: Active Timeframe: 1 year Investment fee: 0.50% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges Cash 100.0% 100% Suncorp Bank Deposit Fund Objective: To provide security and pay a monthly income. Cash Strategy: Invests in bank deposits across a range of terms to deliver strong, secure interest income with a capital stability and minimal risk. Risk profile: Low Style: Active Timeframe: 1 year Investment fee: 0.00% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges Cash (bank deposits) 100.0% 100% Single sector investment options

24 Suncorp Tyndall Australian Bond Fund Objective: To provide investors with fixed interest returns from Australian bond investments with an aim to outperform the UBS Australia Composite Bond (All Maturities) Index over any rolling three-year period. Australian fixed interest Strategy: The focus of the fund is to hold and actively manage exposures in investment grade Australian bonds, taking advantage of interest rate movements and the pricing of liquidity and credit risk in the fixed income market. The fund’s portfolio is comprised of high quality investment grade securities. Exposure to securities with a Standard & Poor’s long-term credit rating below A- may not exceed 10% of the value of the fixed interest securities of the fund. Derivatives can be used to facilitate the investment strategy. Importantly, no leveraging of the fund is permitted. Risk profile: Low-medium Style: Active Timeframe: 3 years plus Investment fee: 0.45% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges Fixed interest 100.0% 50-100% Cash and short term securities 0.0% 0-50% Vanguard® Australian Fixed Interest Index Fund Objective: The fund seeks to match the return (income and capital appreciation) of the UBS Australian Composite Bond Index before taking into account fund fees and expenses.

Australian fixed interest Strategy: Vanguard selects a representative sample of bonds in the Index (360 bonds issued by the Australian government and semi-government authorities, and investment grade companies) to form the portfolio. Bonds have a finite life which means the composition of the Index is constantly changing. Futures may be used to gain market exposure without investing directly in fixed interest securities. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: Low-medium Style: Index Timeframe: 3 years plus Investment fee: 0.29% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.20% Strategic Asset Allocation Ranges Australian fixed interest 100.0% 100% Cash 0.0% 0% Vanguard® International Fixed Interest Index Fund (Hedged) Objective: The fund seeks to match the return (income and capital appreciation) of the Barclays Capital Global Treasury Index (hedged into Australian dollars) before taking into account fund fees and expenses.

International fixed interest Strategy: Vanguard selects a representative sample of bonds in the Index (the index comprises approx 1,200 bonds issued by 38 governments worldwide) to form the portfolio. Bonds have a finite life which means the composition of the Index is constantly changing. Futures may be used to gain market exposure without investing directly in fixed interest securities. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: Medium Style: Index Timeframe: 3 years plus Investment fee: 0.34% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.20% Strategic Asset Allocation Ranges International fixed interest 100.0% 100% Cash 0.0% 0% Please see ‘Specific notes’ on pages 37 and 38. Single sector investment options continued

25 Suncorp Employee Superannuation Plan Member Booklet Principal Global Strategic Income Fund Objective: The fund aims to provide investors with performance of 3% per annum in excess of the UBS Bank Bill Index over rolling three-year periods (before fees). However, this is not a forecast and there is no guarantee that the Fund will achieve this return. Diversified income RREEF Paladin Property Securities Fund Objective: The investment objective of the fund is to outperform its benchmark, the S&P/ASX 300 AREIT Accumulation Index, after fees, over rolling three year periods5 .

Australian property Macquarie Master Diversified Fixed Interest Fund Objective: The fund aims to outperform the UBS Composite Bond Index over the medium term whilst providing a level of risk similar to that of an Australian fixed interest fund. Diversified fixed interest Strategy: The fund is designed to provide Australian investors with access to a diversified fixed income fund that seeks to deliver a high total return by investing in a portfolio of high yielding fixed income securities whilst seeking to manage downside risk. Principal Global Investors employs a disciplined investment process involving both bottom-up and top-down portfolio construction techniques whilst maintaining a strong focus on relative value opportunities and broad diversification. The cornerstone of this process is proprietary research at macroeconomic, sector and security level. The portfolio management team at Principal Global Investors uses a range of tools (e.g. fundamental, relative value, alpha selection and security selection analysis models) to translate research into key structural decisions for the portfolio, including sector allocation.

Strategy: The fund invests in property trusts and property related securities with some exposure to cash investments. The fund may also invest in unlisted Initial Public Offering (‘IPO’) securities, provided those securities are expected to be listed within three months of issue. The fund may have exposure to derivatives, for investment and currency management purposes. Strategy: The fund provides access to a diversified portfolio of both domestic and international fixed interest securities which include Australian bonds, global sovereign bonds, credit opportunities, global investment grade credit securities, high yield credit and emerging market debt securities that Macquarie expects will generate a consistent level of income with some capital growth.

The fund incorporates active sector rotation around the strategic asset allocations. The objective is to reduce exposure to Australian fixed interest and invest in one or more of the other sectors when they are expected to outperform, and reduce exposure to these sectors by investing into the Australian fixed interest market when they are not. Macquarie manages the domestic and global sovereign sectors, and credit opportunities. They have chosen specialist managers, using their rigorous approach to manager selection, to manage the global investment grade credit securities, high yield credit and emerging market debt securities.

Strategic Asset Allocation Ranges High yield securities 30.0% 10-50% Preferred securities 20.0% 10-40% Global opportunistic sector4 50.0% 10-70% Cash 0.0% 0-30% Strategic Asset Allocation Ranges Property related securities na 90-100% Cash na 0-10% Strategic Asset Allocation Ranges Australian fixed interest 50.0% 20-100% Global sovereign bonds 20.0% 0-60% Investment grade credit securities 15.0% 0-40% High yield debt securities 7.5% 0-20% Emerging markets debt securities 7.5% 0-20% Credit opportunities 0.0% 0-20% Risk profile: Medium Style: Active Timeframe: 3 years plus Investment fee: 0.80% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.10% Risk profile: High Style: Active Timeframe: 5-7 years Investment fee: 0.851% pa6 Performance fee: No Buy/sell spread as at 31 July 2011 - 0.25% Risk profile: Medium Style: Active Timeframe: 3 years Investment fee: 0.622% pa Performance fee: Yes3 Buy/sell spread as at 31 July 2011 - 0.08% Please see ‘Specific notes’ on pages 37 and 38.

26 Suncorp Vanguard® Australian Property Securities Index Fund Australian property Strategy: The fund will hold all of the securities in the index (at most times) allowing for individual security weightings to vary marginally from the index from time to time. The fund may invest in property securities that have been or are expected to be included in the index. Futures may be used to gain market exposure without investing directly in listed property securities. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: High Style: Index Timeframe: 5 years plus Investment fee: 0.34% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.20% Strategic Asset Allocation Ranges Australian listed property 100.0% 100% Cash 0.0% 0% Ausbil Australian Active Equity Fund Objective: Aims to outperform the S&P/ASX 300 Accumulation Index over the medium-to-long term with moderate tax-effective income by investing in a portfolio of listed Australian equities that are generally chosen from the S&P/ASX 300 Index.

Australian shares Strategy: Ausbil employs a four-stage process to provide the framework for portfolio construction consistent with its active management investment philosophy, as follows: • • macro analysis • • sectoral analysis • • stock selection • • portfolio construction. Risk profile: High Style: Neutral Timeframe: 5 years plus Investment fee: 0.90% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.25% Strategic Asset Allocation Ranges Australian shares 100.0% 90-100% Cash 0.0% 0-10% Vanguard® International Property Securities Index Fund (Hedged) Objective: The fund seeks to match the return (income and capital appreciation) of the UBS Global Real Estate Investors Index ex-Australia (with net dividends reinvested) hedged into Australian dollars before taking into account fund expenses.

International property Strategy: The fund meets its objectives by investing in the Vanguard International Property Securities Index Fund and forward foreign exchange contracts. Vanguard may, at its discretion, commence investing directly in the securities in the index or in other funds. The Vanguard International Property Securities Index Fund will hold most of the securities in the index but allowing individual share weightings to vary marginally from the index from time to time. The Vanguard International Property Securities Index Fund may invest in property securities that have been or are expected to be included in the index.

Futures may be used to gain market exposure without investing directly in international listed property securities. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: High Style: Index Timeframe: 5 years plus Investment fee: 0.43% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.40% Strategic Asset Allocation Ranges International property securities 100.0% 100% Cash 0.0% 0% Objective: The fund seeks to match the return (income and capital appreciation) of the S&P/ASX 300 A-REIT Index before taking into account fund fees and expenses.

Single sector investment options continued Please see ‘Specific notes’ on pages 37 and 38.

27 Suncorp Employee Superannuation Plan Member Booklet Please see ‘Specific notes’ on pages 37 and 38. Ibbotson Australian Shares Active Trust Objective: Aims to maximise outperformance relative to the S&P/ASX 300 Accumulation Index over rolling 5 year periods by investing predominantly in listed Australian shares. Australian shares Strategy: The portfolio is invested predominantly across listed Australian shares. Risk profile: High Style: Multi-manager Timeframe: 5 years plus Investment fee: 0.62% pa Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.20% Strategic Asset Allocation Ranges Australian shares 100.0% 75-100% International shares 0.0% 0-20% Cash 0.0% 0-10% Fidelity Australian Equities Fund Objective: To achieve returns in excess of the S&P/ASX 200 Accumulation Index over the suggested investment time of five years.

Australian shares Strategy: Fidelity believes that markets are semi-efficient and share prices don’t always reflect inherent value. Through in-house, bottom-up company research, Fidelity aims to uncover the opportunities which they believe offer the greatest scope for outperformance. Based on this research approach, the portfolio manager seeks out stocks that he believes are undervalued and likely to generate growth. The companies selected for the portfolio must demonstrate good management, strong competitive advantages and favourable industry dynamics. Fidelity makes contact with each company in the portfolio every 90 to 120 days to constantly refresh the investment thesis and to ensure that the company is continuing to perform in line with the fund’s objectives. Risk profile: High Style: Growth Timeframe: 5 years Investment fee: 0.85% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.25% Strategic Asset Allocation Ranges Australian shares 100.0% 90-100% Cash 0.0% 0-10% BT Wholesale Imputation Fund Objective: The fund aims to provide a return (before fees, costs and taxes) that exceeds the S&P/ASX 300 Accumulation Index over the medium-to-long term. Australian shares Strategy: The fund is an actively managed portfolio of Australian shares, including Australian property and convertible preference shares, that offer above average income returns. Risk profile: High Style: Core Timeframe: 5 years plus Investment fee: 0.90% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.25% Strategic Asset Allocation Ranges Australian shares 100.0% 60-100% Australian property 0.0% 0-15% Convertible preference shares 0.0% 0-15% Cash 0.0% 0-15%

28 Suncorp Perennial Growth Shares Wholesale Trust Objective: To grow the value of your investment over the long term via a combination of capital growth and tax effective income by investing in a diversified portfolio of “growth oriented” Australian shares and to provide a total return (after fees) that exceeds the S&P/ASX 300 Accumulation Index measured on a rolling three-year basis. Australian shares Strategy: Perennial Growth, the investment manager, seeks to invest in companies that offer profitable growth prospects at attractive prices. Perennial Growth believes that growing companies generate the most value for shareholders and that these companies attract management interested in building businesses rather than merely managing them. Perennial Growth’s investment process also takes into account the effect that competitive forces have on a company’s growth prospects.

Risk profile: High Style: Growth, large cap Timeframe: 5 years plus Investment fee: 0.92% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.30% Strategic Asset Allocation Ranges Australian shares 100.0% 90-100% Cash 0.0% 0-10% Perpetual Wholesale Industrial Fund Objective: Aims to provide long-term capital growth and regular income through investment in quality Australian industrial shares. Australian shares Strategy: Perpetual researches companies of all sizes using consistent share selection criteria. Perpetual’s priority is to select those companies that represent the best investment quality and are appropriately priced. In determining investment quality, investments are carefully selected on the basis of four key investment criteria: conservative debt levels, sound management, quality business, and recurring earnings. Derivatives may be used in managing the fund.

Risk profile: High Style: Value Timeframe: 5 years plus Investment fee: 0.99% pa Performance fee: No Buy/sell spread as at 31 July 2011: 0.30% / Nil Strategic Asset Allocation Ranges Australian shares 100.0% 90-100% Cash 0.0% 0-10% Suncorp Australian Shares Fund Objective: The fund aims to provide distributable income and achieve capital growth over time. Australian shares Strategy: The fund aims to meet its objective by investing in a diversified range of securities listed on the Australian Stock Exchange. Risk profile: High Style: Core Timeframe: 5-7 years Investment fee: 0.25% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges Australian shares 100.0% 85-100% Cash 0.0% 0-15% Please see ‘Specific notes’ on pages 37 and 38. Single sector investment options continued

29 Please see ‘Specific notes’ on pages 37 and 38. Vanguard® Australian Shares Index Fund Objective: The fund seeks to match the return (income and capital appreciation) of the S&P/ASX 300 Index before taking into account fund fees and expenses. Australian shares Strategy: The fund will hold most of the securities in the index allowing for individual share weightings to vary marginally from the index from time to time. The fund may invest in shares that have been or are expected to be included in the index.

Futures may be used to gain market exposure without investing directly in Australian shares. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: High Style: Index Timeframe: 5 years plus Investment fee: 0.34% pa Performance fee: No Buy/sell spread as at 31 July 2011: 0.20%/-0.10% Strategic Asset Allocation Ranges Australian shares 100.0% 100% Cash 0.0% 0% Ausbil Australian Emerging Leaders Fund Objective: The aim of the fund is to outperform the benchmark (70% S&P/ASX Midcap 50 Accumulation Index and 30% S&P/ ASX Small Ordinaries Accumulation Index) over the medium-to-long term. The fund invests in listed Australian equities primarily chosen from the S&P/ASX 300 Index, but generally exclude securities from the S&P/ASX 50 Leaders Index.

Australian shares – specialist Strategy: Ausbil employs a four- stage process to provide the framework for portfolio construction consistent with its active management investment philosophy, as follows: • • macro analysis • • sectoral analysis • • stock selection • • portfolio construction. Risk profile: Very high Style: Neutral Timeframe: 5 years plus Investment fee: 0.85% pa Performance fee: Yes7 Buy/sell spread as at 31 July 2011 - 0.30% Strategic Asset Allocation Ranges Australian small-to-mid- cap company shares 100.0% 90-100% Cash 0.0% 0-10% Tyndall Australian Share Wholesale Portfolio Objective: To selectively invest in ASX listed companies with the aim of outperforming the S&P/ASX 200 Accumulation Index by more than 2.5% pa over rolling five-year periods.

Australian shares Strategy: To select intrinsic value investments which offer the best compromise between risk & expected return. The fund will generally invest in 20 to 35 of the largest 200 companies listed on the ASX, with a strong preference for readily marketable shares. Derivatives may be used, however the fund’s investment strategy doesn’t permit derivatives to be used for speculative or gearing purposes. Risk profile: High Style: Intrinsic value Timeframe: 5 years plus Investment fee: 0.80% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.30% Strategic Asset Allocation Ranges Australian shares 100.0% 80-100% Cash and short term securities 0.0% 0-20%

30 Suncorp Zurich Investments Equity Income Fund Objective: To provide investors with regular income and some capital growth from the Australian sharemarket. Australian shares – specialist Strategy: The fund invests in a range of securities listed on the Australian Securities Exchange that are expected to deliver a regular income stream. The fund maintains a portfolio of bought and sold options over shares and equity index futures in order to deliver additional income and reduce investment risk. Risk profile: High Style: Passive Timeframe: 5 years plus Investment fee: 1.87% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.15% Strategic Asset Allocation Ranges Australian shares11 100.0% 85-100% Cash 0.0% 0-15% Perpetual Wholesale Geared Australian Fund Objective: Aims to enhance long-term capital growth by borrowing (gearing) to invest in quality shares. Australian shares – specialist Strategy: Perpetual research companies of all sizes using consistent share selection criteria. Perpetual’s priority is to select those companies that represent the best investment quality and are appropriately priced. In determining investment quality, investments are carefully selected on the basis of four key investment criteria: conservative debt levels, sound management, quality business, and in the case of industrial shares, recurring earnings. The gearing level of the fund must be kept within predetermined guidelines. Within these, Perpetual aims to ensure that the gearing level is maximised, subject to the cost of borrowing being adequately covered by net income. Derivatives may be used in managing the fund, including for gearing purposes.

Risk profile: Very high Style: Value Timeframe: 7 years plus Investment fee: 2.34% pa10 Performance fee: No Buy/sell spread as at 31 July 2011 - 0.375% Strategic Asset Allocation Ranges Australian shares 100.0% 90-100%8 Cash 0.0% 0-10% Gearing level9 0-60% Tyndall Australian Share Income Fund Objective: The fund’s primary objective is to provide a tax-effective income stream that exceeds the dividend yield of the S&P/ASX 200 Accumulation Index (grossed up for franking credits) by 2% pa over rolling five-year periods. Its secondary objective is to provide long- term capital growth through investing in undervalued companies using Tyndall’s intrinsic value approach. Australian shares – specialist Strategy: The fund will generally invest in 40 to 70 of the largest 200 companies listed on the ASX, with a preference for readily marketable shares that deliver tax-effective income.

Stock selection for the fund is via an active, bottom-up, stock picking process using Tyndall’s intrinsic value approach. The fund is managed primarily for grossed up yield and secondly for growth. A tax-effective return is achieved through: • • Low turnover to minimise capital gains tax • • A selection of stocks that provide franking credits or tax-deferred income • • A selection of stocks that have capital structures where off-market buybacks or capital returns are likely • • Use of derivatives to manage tax exposures.

Risk profile: High Style: Intrinsic value Timeframe: 5 years plus Investment fee: 0.95% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.30% Strategic Asset Allocation Ranges Australian shares and hybrids 100.0% 80-100% Cash and short term securities 0.0% 0-20% Please see ‘Specific notes’ on pages 37 and 38. Single sector investment options continued

31 Suncorp Employee Superannuation Plan Member Booklet Please see ‘Specific notes’ on pages 37 and 38. Suncorp Global Shares Fund Objective: To provide strong long-term capital growth by investing in the global sharemarket. The fund aims to outperform (before ongoing fees) the Morgan Stanley Capital International World Index ex-Australia (with net dividends re-invested) expressed in Australian dollars (unhedged) over rolling five-year periods. International shares Strategy: The fund invests in a combination of international investment managers, each with their own particular investment strategy. Derivatives are permitted to ensure a balance of return and risk.

Risk profile: High Style: Neutral Timeframe: 5 years plus Investment fee: 0.80% Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation Ranges International shares 100.0% 80 -100% Cash 0.0% 0-20% Platinum International Fund Objective: To provide capital growth over the long-term through searching out undervalued listed (and unlisted) investments around the world. International shares Strategy: The fund primarily invests in listed securities. The Portfolio will ideally consist of 100 to 200 securities that Platinum believes to be undervalued by the market. Cash may be held when undervalued securities cannot be found. Platinum may short sell securities that it considers overvalued.

Platinum may use Derivatives for risk management purposes and to take opportunities to increase returns. The Portfolio will typically have 50% or more net equity exposure. The fund’s currency exposures are actively managed. Risk profile: Very high Style: Stock selectors Timeframe: 5 years plus Investment fee: 1.54% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.25%pa Strategic Asset Allocation12 Ranges International shares n/a 0-100% Cash n/a 0-100% AXA Wholesale Global Equity – Value Fund Objective: The objectives of the fund are to provide unit holders with long-term capital growth and to outperform the Morgan Stanley Capital International World ex Australia Index (Net Dividends Reinvested), in Australian dollar terms (MSCI World Index), after costs over rolling five-year periods. International shares Strategy: The investment strategy for the fund is to buy shares in companies whose share price appears undervalued relative to long-term earnings potential.

Risk profile: High Style: Value Timeframe: 5 years plus Investment fee: 0.98% pa Performance fee: No Buy/sell spread as at 31 July 2011 - 0.20%pa Strategic Asset Allocation Ranges International shares 100.0% 95-100% Cash 0.0% 0-5%

32 Suncorp Vanguard® International Shares Index Fund Objective: The fund seeks to match the return (income and capital appreciation) of the MSCI World ex-Australia Index (with net dividends reinvested) in Australian dollars before taking into account fund fees and expenses. International shares Strategy: The fund will hold most of the securities in the index allowing for individual share weightings to vary marginally from the index from time to time. The fund may invest in shares that have been or are expected to be included in the index. Futures may be used to gain market exposure without investing directly in international shares. This allows Vanguard to maintain fund liquidity without being underinvested. Importantly, derivatives aren’t used to leverage the fund’s portfolio. Risk profile: High Style: Index Timeframe: 5 years plus Investment fee: 0.36% pa Performance fee: No Buy/sell spread as at 31 July 2011: +0.30%/-0.10% Strategic Asset Allocation Ranges International shares 100.0% 100% Cash 0.0% 0% Walter Scott Global Equity Fund Objective: The fund’s investment objective is to seek to achieve a long-term (at least five to seven years) total return before fees and expenses that exceeds the MSCI World ex-Australia Index in A$ unhedged with net dividends re-invested. International shares Strategy: The fund is managed in accordance with the Manager’s global equities investment strategy which offers a concentrated portfolio of approximately 40 to 60 stocks which the Manager believes offer above-average earnings growth and therefore warrant long-term investment. The Manager adopts a ‘buy and hold’ strategy to allow time for a company’s earnings growth to translate into strong share price performance for investors. Risk profile: High Style: Growth Timeframe: 5-7 years plus Investment fee: 1.28% pa Performance fee: No Buy/sell spread as at 31 July 2011: +0.25%/-0.20% Strategic Asset Allocation Ranges International shares n/a 90-100% Cash n/a 0-10% Please see ‘Specific notes’ on pages 37 and 38. BlackRock Global Allocation Share Fund Objective: The fund aims to maximise total investment returns while managing risk and is generally diversified across markets, industries and issuers. The fund’s current investment strategy is to invest in global equities, fixed income and cash.

International shares – specialist Strategy: The investment process combines a top-down approach with bottom- up security selection. The top- down analysis provides the broad “direction” for the fund’s asset allocation, with the key objective being identifying asset classes which appear to be meaningfully under or over-valued. The bottom-up security selection process means investments are based on research and analysis of individual securities to determine their investment merits. This process assists in validating the overall direction derived from the top-down analysis and focuses on identifying securities with attractive risk/reward profiles.

Risk profile: Medium-high Style: Total return Timeframe: 5 years plus Investment fee: 0.20% pa Performance fee: Yes13 Buy/sell spread as at 31 July 2011: +/-0.30% Strategic Asset Allocation Ranges Shares 60.0% 0-100% Fixed income and cash 40.0% 0-10% Single sector investment options continued

33 Suncorp Employee Superannuation Plan Member Booklet Lazard Global Small Cap Fund Objective: The fund seeks to achieve total returns (includes income and capital appreciation and before the deduction of fees and taxes) that exceed those of the MSCI World Small Cap Accumulation Index by 3% per annum over rolling three-year periods. International shares – specialist Strategy: Lazard’s investment philosophy is based on our core belief in “relative value” investing. This philosophy is implemented by assessing the trade off between valuation and financial productivity. The process focuses on finding securities with a combination of sustainably high or improving returns on capital, at attractive valuations.

Risk profile: Very high Style: Relative value Timeframe: 3-5 years Investment fee: 1.00% pa Performance fee: No Buy/sell spread as at 31 July 2011: +/-0.50% Strategic Asset Allocation Ranges International shares 100.0% 95-100% Cash 0.0% 0-5% Colonial First State Global Resources Fund Objective: To provide long-term capital growth by predominantly investing in resource companies from around the world. International shares – specialist Strategy: To add value over the medium-to- long term by investing in quality global resource companies. Rather than attempting to predict commodity price movements, Colonial First State chooses to focus on quality resource companies all over the world. Companies typically have strong balance sheets, quality management, high quality assets and a low cost of production. The option does not hedge currency risk. Risk profile: High Style: Active Timeframe: 7 years Investment fee: 1.18% pa Performance fee: No Buy/sell spread as at 31 July 2011: +/-0.30% Strategic Asset Allocation Ranges Australian and global shares 100.0% 90-100% Cash 0.0% 0-10% Please see ‘Specific notes’ on pages 37 and 38.

34 Suncorp Closed investment options The following investment options are closed to new members. Members who currently have an investment in these investment options may continue to invest in them. Investment options Type Page Diversified investment options Conservative Suncorp Traditional Capital Stable Fund Multi-sector 35 Growth Suncorp Traditional Growth Fund Multi-sector 35 High growth Suncorp Traditional High Growth Fund Multi-sector 35 Single sector investment options Australian fixed interest Suncorp Australian Fixed Interest Fund Single manager 36 Australian property Suncorp Listed Property Trust Single manager 36 International shares Ibbotson International Shares Active (Unhedged) Trust Multi-manager 36

35 Suncorp Employee Superannuation Plan Member Booklet Diversified investment options – closed Please see ‘Specific notes’ on pages 37 and 38. Suncorp Traditional High Growth Fund Objective: To maximise returns over the long term from investing in a mix of shares, property, alternative growth assets, fixed interest securities and cash with a majority of the assets invested in growth assets. The fund aims to outperform its benchmark over rolling five-year periods. High Growth Strategy: The option is designed to hold a diversified mix of growth and defensive assets with an emphasis on growth assets.

Risk profile: High Style: Multi-sector Timeframe: 5-7 years Investment fee: 0.45% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Suncorp Traditional Growth Fund Objective: To maximise returns from capital growth and investment income through a broad mix of shares, property, alternative growth assets, fixed interest securities and cash. The fund aims to outperform its benchmark over rolling five-year periods. Growth Strategy: The option is designed to hold a diversified mix of growth and defensive assets with an emphasis on growth assets.

Risk profile: Medium-high Style: Multi-sector Timeframe: 5-7 years Investment fee: 0.45% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Suncorp Traditional Capital Stable Fund Objective: To maximise returns from a conservative mix of shares, property, alternative growth assets, fixed interest securities and cash. The fund aims to outperform its benchmark over rolling three-year periods. Conservative Strategy: The option is designed to hold a diversified mix of growth and defensive assets with an emphasis on defensive assets.

Risk profile: Low-medium Style: Multi-sector Timeframe: Up to 3 years Investment fee: 0.43% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation1 Ranges1 Australian shares 17.0% 10-30% International shares (Hedged) 17.0% 10-30% Australian listed property 3.0% 0-15% Australian fixed interest 15.0% 10-50% International fixed interest 23.0% 10-30% Cash 25.0% 10-50% Strategic Asset Allocation1 Ranges1 Australian shares 35.0% 30-50% International shares (Hedged) 34.0% 30-50% Australian listed property 4.0% 0-15% Global listed property 3.0% 0-10% Infrastructure 5.0% 0-10% Australian fixed interest 3.0% 0-25% International fixed interest 7.0% 0-10% Cash 9.0% 0-20% Strategic Asset Allocation1 Ranges1 Australian shares 40.0% 30-50% International shares (Hedged) 39.0% 30-50% Australian listed property 4.0% 0-15% Global listed property 3.0% 0-10% Infrastructure 5.0% 0-10% Australian fixed interest 3.0% 0-20% International fixed interest 3.0% 0-20% Cash 3.0% 0-20%

36 Suncorp Suncorp Australian Fixed Interest Fund Objective: To outperform the UBS Australia Composite Bond (All Maturities) Index over any rolling three year period. To provide better than cash returns over time without exposure to volatile assets such as shares or property. Australian fixed interest Strategy: The fund invests predominantly in Australian government, semi- government securities and money market financial instruments including bank accepted bills, certificates of deposit, treasury notes and government inscribed stock. Futures and options on bank bills or treasury instruments may be written or bought.

Risk profile: Low-medium Style: Single manager Timeframe: 3 years Investment fee: 0.50% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation1 Ranges1 Austalian fixed interest 100.0% 0-100% Cash 0.0% 0-50% Suncorp Listed Property Fund Objective: The fund aims to outperform the S&P/ASX200 Property (Accumulation) Index over rolling five year periods. Australian property Strategy: The fund invests in property trusts and property related securities listed on the Australian Stock Exchange. Derivatives may be used, however the fund’s investment strategy doesn’t permit derivatives to be used for speculative or gearing purposes. Risk profile: High Style: Single manager Timeframe: 5 years Investment fee: 0.80% pa Performance fee: No Buy/sell spread as at 31 July 2011: Nil Strategic Asset Allocation1 Ranges1 Austalian listed property 100.0% 85-100% Cash 0.0% 0-15% Please see ‘Specific notes’ on pages 37 and 38. Ibbotson International Shares Active (Unhedged) Trust Objective: Aims to maximise outperformance relative to the MSCI All Country World ex-Australia Index with Net Dividends Reinvested (Unhedged) over rolling 5 year periods by investing predominantly in listed international shares.

International shares Strategy: The portfolio is predominantly invested across listed International shares. Risk profile: High Style: Multi-manager Timeframe: 5 years plus Investment fee: 1.05% pa14 Performance fee: Yes2 Buy/sell spread as at 31 July 2011 - 0.25% Strategic Asset Allocation Ranges International shares 100.0% 90-100% Cash 0.0% 0-10% Single sector investment options – closed

37 Suncorp Employee Superannuation Plan Member Booklet Specific notes The specific notes relate to the footnotes on pages 21 to 36. Any references to ‘we’ or ‘our’ on pages 21 to 36 mean the relevant investment manager. Any references to ‘fund’ on pages 21 to 36 mean the investment option(s) of the relevant investment manager. Footnote Investment option Specific note 1 Suncorp Traditional Funds SLSL may depart from the allocations and ranges. 2 All Suncorp diversified portfolios, Ibbotson Australian Shares Active Trust and Ibbotson International Shares Active (Unhedged) Trust Certain underlying investment managers and underlying Ibbotson Associates trusts may charge performance fees. These fees are payable if the relevant investment manager meets specific investment performance targets. Performance fees are structured so that an investment manager’s remuneration is linked to the investment return achieved over an appropriate benchmark index. Underlying investment managers’ performance fees are typically between 10.25% and 30.75% pa of performance in excess of the relevant benchmark index, although they can be higher or lower. For trusts managed by Ibbotson Associates which charge a performance fee, the performance fee is currently 10.25% pa of performance in excess of the relevant benchmark and can be changed so long as it is within the maximum of 25% pa permitted by the relevant trust constitution. Where Ibbotson Associates charges performance fees in the underlying Ibbotson trusts a sufficient number of units are redeemed in the trusts to fund payment of the performance fee. Any performance fees payable that aren’t covered by the investment fee will be an additional cost to you. The method of charging performance fees (including the performance amount of the performance fee) may change in the future. Members will be notified via the monthly investment performance report (available via suncorp.com. au) if performance fee arrangements change and result in the estimated performance fees exceeding the range disclosed.

3 Macquarie Master Diversified Fixed Interest Fund The fund may invest in underlying funds (including other Macquarie funds) that charge a performance fee. Such performance fee may be borne by the fund. It is not possible to estimate what the performance fee of an underlying fund will be for the following reasons: • the underlying funds and the amount invested in those underlying funds vary • the methodology employed by each underlying fund or manager in calculating the performance fee may differ, and • Macquarie cannot accurately forecast what the performance of the underlying funds will be in any given period and hence forecast what the performance fee will be.

4 Principal Global Strategic Income Fund Includes all other fixed income securities available globally, including (but not limited to) the following sub-sectors: investment grade and below investment grade corporate bonds, structured debt, commercial mortgage-backed securities, asset-backed securities, emerging market debt, bank loans, convertible bonds and hybrid securities (including Asia-Pacific, U.S. and Europe). 5 RREEF Paladin Property Securities Fund This indicates what the fund aims to achieve over the medium to long term. It is not intended as a forecast and returns are not guaranteed. 6 RREEF Paladin Property Securities Fund The investment fee constitutes 0.75% pa (Management Fee) + 0.101% (Estimated Expense Recovery at 1 July 2011) of the net asset value of the fund. This information will be updated quarterly and will be available at www.ironbarkam.com. Please note that Expense Recovery is capped at 0.225% pa.

7 Ausbil Australian Emerging Leaders Fund Ausbil charges a performance fee of 15% (exclusive of GST and RITC) of the gross (exclusive of management fees) benchmark outperformance. The benchmark is 70% S&P/ASX Mid-cap 50 Accumulation Index and 30% S&P/ ASX Small Ordinaries Accumulation Index. 8 Perpetual Wholesale Geared Australia Fund The fund invests primarily in Australian listed or soon to be listed shares but may have up to 20% exposure to stocks outside Australia. Currency hedges may be used from time to time.

38 Suncorp Footnote Investment option Specific note 9 Perpetual Wholesale Geared Australia Fund The gearing level is the fund’s borrowings divided by the total gross value of assets. It will depend on the present levels and future expectation of the fund’s net income (income after fees and expenses and excluding franking credits) and the cost of borrowings. If the fund’s gearing level exceeds 60% (due to withdrawals or negative market movements), Perpetual will reduce the gearing level to 60% (or lower) within a reasonable period of time by repaying part of the borrowings through inflows or selling some of the fund’s assets. 10 Perpetual Wholesale Geared Australia Fund The percentage quoted is based on the fund’s net asset value. The fund’s investment fee based on gross asset value is 1.17%pa. If the average gearing level is 50%, the management cost will be 2.340% of net asset value. If the average gearing level over the year is higher than 50%, the management cost will be higher than 2.340%.

11 Zurich Investments Equity Income Fund The fund’s long term asset allocation to Australian shares of 85-100% is reduced to an effective exposure of between 25% to 75% of the fund (but with a maximum of 85%, and a benchmark of 50%). This is achieved by selling options against the physical Australian shares, and buying options to control and manage portfolio risk, as well as to generate income. The process of buying and selling options results in an effective exposure which differs from that of the actual physical assets. The balance of the fund will be then held in Australian cash.

12 Platinum International Fund The underlying value of Derivatives may not exceed 100% of the net asset value of the fund; and the underlying value of long stock positions and Derivatives will not exceed 150% of the net asset value of the fund. 13 BlackRock Global Allocation Fund BlackRock Investment Management (Australia) Limited is currently entitled to a performance fee of 12.5% of any out-performance of the fund above a defined High Water Mark level. The fee is accrued daily and paid monthly out of the fund’s assets.

14 Ibbotson International Shares Active (Unhedged) Trust We may receive a payment from Ibbotson for funds invested in this investment option. Any amount received will be passed onto you, effectively reducing the investment fee you pay.

39 Suncorp Employee Superannuation Plan Member Booklet Information about the investment managers Bernstein Value Equities (a unit of AllianceBernstein) AXA Funds are offered as part of AMP Capital Investors. The investment manager is AllianceBernstein Australia Limited, a subsidiary of global asset manager AllianceBernstein L.P. AMP Capital Investors is one of Asia Pacific’s largest investment managers, and as part of the AMP Group share a heritage that spans more than 160 years. AMP Capital manages over A$99 billion*, across multi-asset, real estate, infrastructure, fixed interest and equity markets. *As at 31 March 2011. AllianceBernstein L.P., a US-based investment firm and a member of the Global AXA Group, is the investment manager for the Fund’s exposure to global equities. The Bernstein Value Equities investment team is responsible for the research, stock selection and buying and selling in relation to securities. BlackRock Investment Management (Australia) Limited (ABN 13 006 165 975, AFSL 230523) BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide. At 31 March 2011, BlackRock’s AUM was $3.648 trillion. BlackRock offers products that span the risk spectrum to meet clients’ needs, including active, enhanced and index strategies across markets and asset classes. Products are offered in a variety of structures including separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions® . Headquartered in New York City, as of 31 March 2011, the firm has approximately 9,300 employees in 26 countries and a major presence in key global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company’s website at www.blackrock.com.

BT Investment Management (RE) Limited (ABN 17 126 390 627, AFSL 316455) BT Investment Management (RE) Limited (BTIM) is a ‘multi-boutique’ specialist investment fund manager providing a diverse range of investment choices for both individual and institutional investors. Our vision is to combine the benefits of our strong institutional foundation and performance-focused culture with a ‘multi-boutique’ specialist investment approach. BTIM’s investment capabilities are grouped into specialised investment teams or ‘boutiques’. These include Equity, Income and Macro Strategies. We believe this approach positions BTIM with the potential to achieve outstanding risk-adjusted returns for our clients. BTIM’s investment teams develop products in asset classes such as equities, bonds, fixed income and alternative investments, where we believe our investment capabilities and processes have a comparative advantage. We focus on utilising a large, talented resource pool and applying disciplined investment processes to generate true-to-label performance. We also partner with leading global and domestic external investment managers with complementary capabilities. These managers are specialists in their asset classes and are selected by BTIM for their reputation, skill and experience. These alliances enable investors to access a broader range of expertise and perspectives.

BT Investment Management is listed on the Australian Securities Exchange and manages over A$34.8 billion (30 June 2011) for investors. BTIM is majority owned by the Westpac Group.

40 Suncorp Colonial First State Investments Limited Colonial First State (CFS) is committed to delivering quality investment solutions which enhance the wealth of our investors. CFS is the largest Australian-based investment manager, with a growing presence in selected international markets. Our specialist investment teams manage portfolios across a diverse range of global markets, investment styles and asset classes, including Australian equities, global equities, global emerging market equities, global resource equities, global property securities, global listed infrastructure securities, global fixed interest and credit and short term investments. In addition, we have a direct asset management business which offers investors specialist property and infrastructure investments.

Our aim as an investment manager is to understand and manage risk appropriately relative to the return objectives of the funds we manage. We do this through the implementation of disciplined investment and risk management processes. CFS is also a signatory to the United Nations Principles for Responsible Investment, a framework we follow to incorporate environmental, social and governance issues into our investment process. Our approach to investment is driven by a commitment to providing the best possible outcomes over the long term for our investors. To achieve this, we ensure our interests are aligned with our investors and uphold a culture of always acting in our clients’ best interests.

Deutsche Asset Management (Australia) Limited Deutsche Bank’s Asset Management business is one of the world’s largest investment management organisations. We have offices in more than 60 countries, allowing us to draw on a breadth of investment skills, resources and insights to enhance the service that we deliver to Australian investors. RREEF is the name under which Deutsche Asset Management (Australia) Limited, as responsible entity, markets a range of its funds in Australia. Fidelity Worldwide Investment Fidelity Worldwide Investment (Fidelity) is one of the world’s largest investment institutions. But size is not our only advantage. At Fidelity, we combine the strength of our size with a proprietary investment process that we believe provides a clear advantage in picking stocks that will outperform over the long term. Fidelity’s global network of investment professionals have visibility of markets and companies few other fund managers can match. These extensive research capabilities give Fidelity’s portfolio managers access to detailed, up-to-date analysis on more than 90% of the world’s largest listed companies1 . Importantly, our global resources enable us to refresh our views on these companies every 90 days2 . That’s 90% of the world’s largest companies, reviewed every 90 days. Add to this our ability to talk to a company’s competitors, suppliers, distributors and customers – and we can create a proprietary ‘three-dimensional view’. All this information is then shared seamlessly across the Fidelity network of investment professionals, effectively making every piece of information hundreds of times more valuable. 1  As at 31 December 2010. World’s largest listed companies refers to MSCI World Index. % of index rated in last 120 days.

2 For smaller companies we make contact at least every 120 days. Information about the investment managers continued

41 Suncorp Employee Superannuation Plan Member Booklet Ibbotson Associates Ibbotson Associates is a leading provider of asset allocation, manager selection and portfolio construction services with over 30 years’ experience in the United States, Australia and other international markets. Ibbotson leverages its in-depth research to deliver innovative investment solutions, help investors reach their financial goals and provide independent investment thought leadership. Ibbotson was founded in 1977 and is a Morningstar company.

Ibbotson aims to deliver investment returns by evaluating investment managers locally and offshore. Quality specialist managers are selected and combined to meet the investment objective. Active and/or passive investment managers are selected to create a well diversified portfolio. Active managers try to maximise outperformance within agreed risk constraints relative to a performance benchmark. Ibbotson also believes that no single active investment management style will deliver superior performance across all phases of the investment cycle. An intensive manager selection process covering managers with different styles and appropriately combined will, in Ibbotson’s view, produce superior long term results.

Lazard Asset Management Pacific Co. Lazard Asset Management Pacific Co (“Lazard Pacific”) is a subsidiary of Lazard Asset Management LLC (“LAM”), the asset management subsidiary of Lazard Freres & Co. LLC. Lazard Pacific has appointed LAM to provide investment management services for Australasian-based clients for certain products across global equities, and alternative assets. As at 30 June 2011, LAM managed A$135.7 billion in assets worldwide, of which Lazard Pacific managed over A$15.6 billion on behalf of its clients. LAM has research analysts in the USA, Australia, Japan, Korea, the UK and Germany. Lazard Pacific is responsible for the management of assets for local Australian clients across domestic equities, global equities, and alternative assets. Macquarie Investment Management Limited Macquarie Investment Management Limited is an entity of Macquarie Funds Group (MFG), Macquarie Group’s funds management business. MFG is a full- service asset manager, offering a diverse range of capabilities and products including investment management, infrastructure and real asset management and fund and equity based structured products. The group had $A305 billion in assets under management as at 31 March 2011.

42 Suncorp Perennial Investment Partners Limited Perennial is a specialist active funds management firm whose business objective is to manufacture superior investment outcomes for clients. Perennial operates as a suite of specialist, active boutique investment management businesses who collectively manage over $22 billion as at 30 June 2011. The structure of Perennial has been designed to create and foster a specialist investment management culture, allowing the investment professionals to focus on investing. Under this structure, Perennial shares equity ownership of each boutique investment management business with key professionals who work in that business. Perennial believes that the boutique structure cultivates an environment where the interests of investors and investment professionals are more clearly aligned. This approach has led to superior performance in many of Perennial’s investment management capabilities. Perpetual Investments Perpetual Investments is one of Australia’s leading investment managers, with $28 billion in funds under management (as at 31 March 2011). Perpetual Investments is part of the Perpetual Group, which has been in operation for more than 120 years. By employing some of the industry’s best investment specialists and applying a proven investment philosophy, Perpetual Investments has been able to help generations of Australians manage their wealth.

Platinum Investment Management Limited Platinum Asset Management (Platinum) is an Australian-based manager specialising in international equities. Platinum manages approximately $18 billion (as at 30 June 2011) with around 13% of funds from investors in New Zealand, Europe, America and Asia. Platinum’s investment methodology is applied with the aim of achieving absolute returns for investors. Platinum is owned by Platinum Asset Management Limited ABN 13 050 064 287, a company listed on the Australian Securities Exchange. The majority of issued shares, however, remain held by staff (and related parties). Information about the investment managers continued

43 Suncorp Employee Superannuation Plan Member Booklet Principal Global Investors (Australia) Limited (PGIA) PGIA is division of Principal Global Investors. Principal Global Investors is a diversified asset management organisation and a member of the Principal Financial Group® . Principal Global Investors manages US$239.1 billion1 in assets primarily for retirement plans, institutional and retail clients, and draws from the expertise of over 440 investment professionals. The firm offers a broad range of investment capabilities, including equity, fixed income and real estate investments as well as specialised overlay and advisory services. Our global reach provides an information advantage in researching and managing investment portfolios.

1  As at 30 June 2011. Funds under management will change from time to time. The latest figure can be obtained from our website or from your IDPS provider. Principal Global Investors is the asset management arm of the Principal Financial Group® (The Principal® ) and includes the asset management operations of the following subsidiaries of The Principal: Principal Global Investors, LLC; Principal Real Estate Investors, LLC; Spectrum Asset Management, Inc.; Post Advisory Group, LLC; Columbus Circle Investors; Edge Asset Management, Inc.; Morley Financial Services Inc.; Principal Global Investors (Europe) Limited; Principal Global Investors (Singapore) Ltd.; Principal Global Investors (Australia) Ltd.; Principal Global Investors (Japan) Ltd.; Principal Global Investors (Hong Kong) Ltd.; CIMB – Principal Islamic Asset Management Sdn. Bhd.; and the majority owned affiliates of Principal International, Inc.

SIM Funds Management Limited SIM Funds Management Limited, ABN 31 068 147 651, AFSL 229884 (“SIM”) is the investment manager of the Suncorp Investment Funds. SIM is a wholly owned subsidiary of Nikko Asset Management Co., Ltd. (“Nikko AM”), which is one of the largest asset management companies in Japan with approximately A$150 billion in funds under management as at 30 June 2011. Additionally, approximately A$22 billion is managed by its Australian investment teams on behalf of retail and institutional investors, private clients, superannuation funds and charitable trusts.

SIM strives to thoroughly understand the needs of its clients by tailoring solutions to meet their objectives, being adaptive and maintaining a thorough research driven investment process. Its active style, disciplined processes and strong focus on risk are designed to add value to clients’ funds over the longer term. Tyndall Investment Management Limited Tyndall Investment Management Limited is a specialist Australian investment management organisation established in 1989. As at 30 June 2011, its investment teams managed over $22 billion in funds on behalf of retail and institutional investors, private clients, superannuation funds and charitable trusts. It is a wholly owned subsidiary of Nikko Asset Management Co., Ltd. (“Nikko AM”), which is one of the largest asset management companies in Japan with approximately A$150 billion in funds under management as at 30 June 2011. Tyndall Investment Management Limited is an award-winning multi-specialist investment manager of Australian investment funds, specialising in Australian shares, Australian fixed interest and international fixed interest. Tyndall Investment Management Limited’s investment management style is active and its disciplined processes are designed to add value to clients’ funds over the longer term and meet their risk and return requirements.

44 Suncorp Vanguard Investments Australia Limited Vanguard Investments Australia Ltd is a wholly owned subsidiary of The Vanguard Group, Inc. which is based in the US and currently manages nearly US$1.7 trillion (A$1.6 trillion) for nearly 25 million individual and institutional accounts as at 30 June 2011. In Australia, Vanguard has been helping investors meet their long-term financial goals with low cost indexing solutions for nearly 15 years. Walter Scott & Partners Limited The Walter Scott Global Equity Funds are managed by Walter Scott & Partners Limited (Walter Scott), a global investment manager established in 1983, in Edinburgh, Scotland. Walter Scott has a wealth of experience in global equity investment, and currently manages A$46.8 billion (as at 30 June 2011) in assets for its global client base. Walter Scott is a classical, fundamental and long-term growth manager.

Walter Scott believes that the long-term returns generated from investing in a company are primarily determined by the wealth it generates through the growth of its earnings, a competitive return on equity and solid free cash flow generation. Walter Scott’s fundamental, bottom up investment approach combines detailed financial analysis with business and industry analysis. Meetings with company management are key to the process. All investment ideas are discussed amongst the entire team and the idea must gain unanimous approval before a stock can enter the portfolio. Walter Scott adopts a buy and hold approach, allowing the companies to realise their growth potential and compound returns.

Zurich Investment Management Limited Zurich Investment Management Limited (Zurich Investments) is a subsidiary of Zurich Financial Services Australia Limited, which is part of the worldwide Zurich Financial Services Group based in Switzerland. In Australia, Zurich’s core lines of business are general insurance, life risk, investments and superannuation solutions. Zurich Investments provides exclusive access to specialist investments by combining the expertise of specialist fund managers with the distribution and customer service strength of Zurich.

Information about the investment managers continued

45 Suncorp Employee Superannuation Plan Member Booklet Why is insurance important? Today we take out insurance for all our assets, including the car, boat, house and personal valuables such as jewellery. However, many people neglect to insure their most important asset – themselves, and their ability to earn an income. Fortunately, the Suncorp Employee Superannuation Plan offers a range of insurance options tailored to help protect you and your family from life’s uncertainties. Insurance offered through the Suncorp Employee Superannuation Plan is provided by Asteron Life (Insurer). Asteron Life is part of the Suncorp Group and is an award-winning insurer with a proud heritage of protecting Australians that stretches back for 175 years.

Why have insurance through super? By attaching insurance to your Suncorp Employee Superannuation Plan account, you can have your insurance premiums conveniently and tax-effectively deducted from it. Which means it can potentially be cheaper than buying insurance outside super. If you’re an eligible employee of the Suncorp Group, you have the added benefit of having your insurance premiums for your Standard (Default) Cover paid for by your employer. And in the event of your death, your valid nominated beneficiary may be able to choose to receive your death benefit in the form of a Suncorp WealthSmart Pension. By having your insurance through your super account, you won’t have any out-of-pocket expenses, because your insurance premiums will be deducted tax-effectively from your super account – and if you’re an eligible employee of the Suncorp Group, your insurance premiums for your Standard (Default) Cover are paid for by your employer Your insurance in the Suncorp Employee Superannuation Plan What insurance cover are you provided with as a current employee of the Suncorp Group? If you’re an employee of the Suncorp Group, you’ll be provided with Standard (Default) Cover when you join the plan, which your employer pays for, if you’re eligible. The type of cover you receive depends on how you’re employed by the Suncorp Group: Type of member Standard (Default) Cover 1,2 For members who are casual employees Death only insurance cover, calculated as: • Fixed amount based on your age For members who are permanent employees Death & TPD insurance cover, calculated as: • 17.5% of your salary multiplied by future years and complete days of service to age 70 For members who are permanent employees and work at least 15 hours a week Income Protection cover, calculated as: • Up to 75% of your salary, paid monthly for a maximum benefit period of 2 years 1  Some existing members may have different levels of cover or benefit periods (for Income Protection cover). 2  The amount of your insurance cover may be subject to maximum limits. For more information, see `What is the maximum amount of insurance cover that you can apply for?’ on page 47 of the Member Booklet.

If you want different cover to the Standard (Default) Cover, you can choose from one of our other Standard Cover options, outlined below: Type of cover Standard Cover 1 Higher Cover Death & TPD insurance cover, calculated as: • 25% of your salary multiplied by future years and complete days of service to age 70 Fixed Cover Death & TPD insurance cover, fixed at: • $600,000 1  The amount of your insurance cover may be subject to maximum limits. For more information, see `What is the maximum amount of insurance cover that you can apply for?’ on page 47 of the Member Booklet.

Insurance

46 Suncorp If you wish to select one of the other Standard Cover options above, you’ll have to let us know by filling in and sending us the Suncorp Employee Superannuation Plan Insurance Application form, available on the Suncorp website. You may need to be underwritten if: • you select one of the other Standard Cover options above and we receive your application more than 90 days after you join the plan or • the amount of your Standard Cover is higher than the plan’s Automatic Acceptance Limit If our Standard Cover options don’t suit your needs, you also have the option to apply for ‘member selected’ or ‘individual’ cover. More information on this is provided under the heading ‘How do you apply for member selected cover’ on page 46 of this Member Booklet.

What insurance cover are you provided with as an associate employee? If you’re an associate employee member, your insurance arrangements are the same as for current Suncorp Group employees. However, your employer does not pay for the cost of your insurance premiums. What if you’re a non-employed member? If you’re a non-employed member, your insurance arrangements are outlined in the table below: Current insurance arrangement Insurance options Non-employed member without insurance • Insurance is not available within your super account Non-employed member with existing insurance • You can apply for an increase to your current Death only or Death and TPD cover amount What if you’re a family account member?

If you’re a family account member, you can apply for a fixed amount of Death only or Death and TPD cover, which is in addition to your account balance. How do you apply for member selected cover? If you’d like to apply for member selected cover, simply fill out a Suncorp Employee Superannuation Plan Insurance Application form, available from our website. Acceptance of cover isn’t automatic and is subject to an underwriting assessment by our underwriters. We’ll advise you in writing if your application has been accepted and the date your cover starts.

While your application is being assessed, you may be eligible for interim accident cover for up to 60 days from the time we receive your completed Insurance Application form. The maximum amount of interim accident cover is the lesser of the amount of cover you requested and: • $1,000,000 for Death and TPD cover There is no interim accident cover for Income Protection. Interim accident cover may stop before 60 days in a number of circumstances. These are set out in the Suncorp Employee Superannuation Plan’s Group Life insurance policy. How do you know if you’re eligible?

Anyone can apply for member selected cover, as long as you: • aren’t a non-employed member without insurance • are age 16 and over, but less than age 70 (for Death only or Death and TPD cover) or age 64 (for Income Protection cover) and • are an Australian resident or a non-Australian resident holding a valid visa If you have Income Protection cover, you have to remain employed on a permanent basis for at least 15 hours per week to retain it. Insurance continued

47 Suncorp Employee Superannuation Plan Member Booklet What is the maximum amount of insurance cover that you can apply for? The following table provides a summary of the maximum levels of cover available, depending on your type of insurance: Death TPD1,2 Income Protection3 Maximum amount of insurance cover you can apply for Unlimited $3 million $30,000 per month 1 You can only take out TPD cover with Death cover and it can’t exceed the level of your Death cover 2  If we pay you a TPD or Terminal Illness benefit, and you remain a member of the plan, you can keep any Death cover you have above the amount of your TPD or Terminal Illness benefit paid to you – provided you keep paying your insurance premiums 3 The maximum amount of Income Protection cover you can apply for is 75% of your salary, to a maximum of $30,000 per month Automatic Acceptance Limits An Automatic Acceptance Limit (AAL) is the maximum amount of insurance cover you will be able to receive without having to be underwritten. For the Suncorp Employee Superannuation Plan, the AALs are: Type of cover Automatic Acceptance Limit Death only • $1.75 million Death and TPD Income Protection • $15,000 per month If there is any change to the AAL, it won’t affect any previously accepted insurance cover. Automatic insurance cover for Suncorp Group employees You’ll be covered up to the AAL from the date you start employment with the Suncorp Group, without needing to apply, provided you’re ‘at work’ in active employment on that day.

If you’re not ‘at work’ in active employment on this day, we’ll provide you with Limited Cover only. You then must be at work for 2 consecutive months before we can provide you with All Events Cover. Limited Cover This is cover provided for death or a disability arising from an illness which first becomes apparent or an injury which first occurred on or after the commencement date. All Events Cover This is cover provided for death or a disability arising from an illness or injury regardless of the date the illness first became apparent or the date the injury occurred.

Automatic increases in cover If your Standard Cover goes above your plan’s AAL, you’ll need to apply and be underwritten for any excess cover above the AAL. If your application is accepted, and your Standard Cover is based on your salary, we may give you a forward underwriting limit (FUL). This means you may be able to avoid the need for underwriting each time your salary increases in the future. We’ll automatically increase your salary based cover up to the AAL or any FUL you’ve been provided with at the time of the annual review, generally 1 November, if your salary has increased. These automatic increases in cover are limited to 20% each year.

48 Suncorp When does your insurance cover stop? Your insurance cover will stop at the earliest of any one of the following: When does your insurance cover stop? Your insurance cover will stop at the earliest of any one of the following: Scenario Death TPD Income Protection You Reach age 65 (Suncorp Group employees and associate employee members – 3 Reach age 65 (non-employed members) 3 3 – Reach age 70 (employed members) 3 3 – Reach age 70 (family account members) 3 3 – Receive a payment for TPD – 3 – Receive a payment for Terminal Illness1 – 3 – Die 3 3 3 Haven’t paid outstanding premium amounts 30 days after sending you a notice 3 3 3 Take leave without pay for a period that hasn’t been agreed with the Insurer 3 3 3 Request in writing to cancel your cover 3 3 3 No longer hold a valid Australian visa 3 3 3 Leave the Suncorp Employee Superannuation Plan 3 3 3 Work less than 15 hours per week on a permanent basis2 – – 3 Reach the end of the benefit period and don’t return to work with your employer – – 3 Move permanently overseas 3 3 3 Leave the Suncorp Group and we’re notified – – 3 1 Your Death benefits will be reduced by any Terminal Illness benefit paid 2 Unless due to total or partial disability Your insurance benefits in detail Cover basics The following table provides a summary of what you are entitled to depending on your type of insurance: Death TPD Income Protection Benefit A lump sum benefit is paid if you die, or earlier if you become terminally ill A lump sum benefit is paid if you become totally and permanently disabled A monthly benefit is paid if you become totally or partially disabled Insurance continued

49 Suncorp Employee Superannuation Plan Member Booklet Death benefit We will pay a benefit to your beneficiaries in the event of your death. Having the right amount of Death cover means that your family can afford the lifestyle you want for them. The amount of your Death cover (and the subsequent benefit paid), is based on your insured amount at the time of your death. For more information on when your cover may be reduced, see page 51 in this Member Booklet. Terminal Illness benefit If you’re covered and become ‘terminally ill’, we’ll pay you an early payment of your Death cover – ensuring you and your family have the maximum amount of support during this difficult time.

Your Terminal Illness benefit will be the lesser of: • Your Death cover and • $3 million Your Death cover will continue if the Terminal Illness benefit paid to you is less than your Death cover amount. We will reduce your Death cover by the amount of the Terminal Illness benefit paid out. If you’re covered for Death and TPD, your TPD cover will stop when we pay you the Terminal Illness benefit. TPD benefit If your family relies on your income, your TPD cover can help alleviate some of the financial stress in the event that you are unlikely to work again due to becoming totally and permanently disabled, by providing money for living, care and medical expenses.

We will pay a benefit to you if you are unlikely to work again due to becoming ‘totally and permanently disabled’, as defined in the plan’s insurance policy. A summary of these definitions can be found on pages 52 to 56 of this Member Booklet. The amount of your TPD cover (and the subsequent benefit paid) is based on your insured amount at the time you become totally and permanently disabled. For more information on when your cover may be reduced, see page 51 in this Member Booklet. Income Protection benefit Your Income Protection benefit provides you with replacement income (up to a certain percentage) in the event that you are unable to work due to illness or injury, so you won’t have to worry about where or when your next ‘pay’ is coming.

We will pay a benefit to you if you have been considered ‘temporarily disabled’ (whether totally or partially) after completing the 28 day waiting period, as defined in the plan’s insurance policy. A summary of these definitions can be found on pages 52 to 56 of this Member Booklet. The amount of your Income Protection cover (and the subsequent benefit paid) is based on your insured amount and salary at the annual review date before the date of disablement, and may be reduced in certain circumstances. For more information on when your cover may be reduced, see page 51 in this Member Booklet. Partial disability If you have Income Protection cover and are partially disabled after the end of the waiting period, we will pay you a partial disability benefit if you are able to return to work in a reduced capacity due to injury or illness. The benefit paid can compensate your partial loss of earnings if you are only able to return to work gradually. We’ll pay this monthly benefit until you can return to work at full capacity (or you are medically certified to do so), or until the end of the benefit period.

Your monthly benefit will be reduced in line with anything you earn while partially disabled. Rehabilitation benefit We want you to get back on your feet as soon as possible. So if you’ve been totally or partially disabled, we may pay some or all of the expenses of a return to work program, or some sort of rehabilitation treatment, if we believe that this may assist in your recovery and return to work. Recurring disability If we’ve paid you an Income Protection benefit and you become disabled again from the same or a related injury or illness within six months of receiving the last benefit payment, we’ll consider it a continuation from the previous claim, and the waiting period won’t apply – provided you’re still covered.

We will take into account any previous benefit payments already made to you as part of your benefit period. If you were provided with Income Protection cover under Standard Cover, you will still need to be employed by the Suncorp Group (or have been accepted for a continuation of your Income Protection cover when you left the Suncorp Group) at the date of your recurring disability to continue to be covered. Indexation of benefit payments If you have been receiving Income Protection benefit payments for at least 12 months, we will index your payments to keep your cover protected from inflation. This means at the end of each year, we’ll increase your benefits payable by an amount based on the Consumer Price Index (CPI), up to a maximum of 7.5%. Some other employee categories may have different maximum indexation limits.

50 Suncorp How much does it cost? How are your premiums calculated? Your premiums are calculated based on a number of factors, which include: • The type of insurance cover • The amount of insurance cover • Your age and • Your gender You’ll be charged at either standard rates or individual rates. The table below shows you when you’ll be charged standard or individual rates. For a copy of the insurance premium rates and examples on how premiums are calculated, please see the ‘Suncorp Employee Superannuation Plan Insurance Premium Rates Guide’, available from our website, or by calling us. Premiums for Death and TPD Cover What rates are charged Standard Cover (including if it’s above the AAL) For all members except family account members Standard rates Member selected insurance cover For all members, including all cover for family account members Individual rates Premiums for Income Protection Cover What rates are charged Standard Cover (including if it’s above the AAL) For employees of the Suncorp Group and associate employee members Standard rates Member selected insurance cover For employees of the Suncorp Group who continue their Income Protection cover after they leave employment with the Suncorp Group Individual rates Who pays for your insurance premiums? For Suncorp Group employees If you’re an eligible employee, your employer pays for all your insurance premiums relating to your Standard (Default) Cover.

If you’re not an eligible employee, or have cover above the Standard (Default) Cover amount, please refer to the below section. Insurance continued For casual Suncorp Group employees, non-employed members, associate employee members, family account members and employed members with insurance cover above the Standard (Default) Cover amount Your insurance premiums will be deducted from your super account in advance on or around the 1st of each month. If your account balance is insufficient to pay for your monthly premium when it falls due, we’ll write to you to let you know.

You’ll then have 30 days to pay the outstanding premium and an additional one month’s premium. If these premiums remain outstanding at the end of the 30 day period, we’ll cancel the cover and close your super account. If you’re a Suncorp Group employee and have insurance cover above the Standard (Default) Cover amount, your employer will pay for the cost of your insurance premiums up to the Standard (Default) Cover amount. Will you still have to pay premiums when making a claim? If you’re receiving an Income Protection benefit, your monthly Income Protection premiums will be waived during the period that you’re receiving a total or partial disability benefit. Once you stop receiving benefit payments, we’ll begin deducting premiums from your super account in the month that you stopped receiving payments.

How to make a claim If you need to make a claim, we’ll make sure the process is as quick and easy as possible, during what’s often a difficult time. Making a claim is easy. Just contact us as soon as you can reasonably do so, but no later than: Claim type When you should make a claim by For a TPD claim • Twelve months from the time of the event bringing about the claim For an Income Protection claim • 30 days after the end of the waiting period We’ll pay your benefit if you meet one of the definitions for the type of cover you’re claiming under. A summary of these definitions can be found on pages 52 to 56 of this Member Booklet.

When can you access your insurance benefits? Death If you die while covered, any death benefit amount payable will be paid into your Suncorp Employee Superannuation Plan account and be invested in the Suncorp Term Deposit Fund. We’ll then pay the benefit to one or more of your dependants and/or your estate.

51 Suncorp Employee Superannuation Plan Member Booklet If you’ve made a valid death benefit nomination, we’ll pay this benefit in accordance with your nomination. Your dependants can choose to receive this benefit as a lump sum, or in some circumstances, a pension or a combination of both. TPD If you are eligible to receive a TPD benefit, we’ll pay the benefit to your Suncorp Employee Superannuation Plan account, and invest it in the Suncorp Term Deposit Fund. To access any TPD benefits, you must satisfy a ‘condition of release’. If you satisfy a condition of release, we will pay the benefit to you, less any applicable tax. For more information about when you have met a condition of release, please see ‘Accessing your benefits’ on page 11 of this Member Booklet. Income Protection You must meet the definition of totally disabled for at least 14 days out of the first 19 days of your waiting period to be entitled to any Income Protection benefits.

Income tax is payable on any benefits you receive. Income Protection benefits are paid monthly in arrears. When cover may be reduced Your monthly Income Protection benefits will be reduced if you receive: • sick leave payments • any amounts payable under legislation, such as worker’s compensation payments or motor accident compensation • income from personal exertion while disabled, excluding income you earn from your employer • income replacement benefits from any other insurance policies and • any income which, in the Insurer’s opinion, you could reasonably be expected to earn in your occupation while disabled The amount paid for any claim may be reduced or not paid at all if you make a claim later than the period allowed and the delay is detrimental to the Insurer.

When we won’t pay There are some instances when we won’t pay out an insurance benefit. You won’t receive benefits if the event bringing about the claim is caused directly or indirectly by: Type of cover When we won’t pay Death only or Death and TPD cover (Standard Cover) • War Death only or Death and TPD cover (Member Selected Cover) • War •  If the claim was caused by an intentional self-inflicted act, whether sane or insane (applies to both current and reinstated cover) Income Protection cover (all types of cover) • War •  If the claim was caused by an intentional self-inflicted act, whether sane or insane (applies to both current and reinstated cover) •  If the claim was caused by attempted suicide, whether sane or insane (applies to both current and reinstated cover) • Normal pregnancy or childbirth Other things you need to know about your Insurance cover Going overseas?

Going overseas? Full coverage is available for any country, 24 hours a day, 7 days a week for members of the Suncorp Employee Superannuation Plan, providing premiums continue to be paid. If you leave Australia permanently, all cover ceases from the date you permanently leave Australia.

52 Suncorp Leave without pay for current employees of the Suncorp Group If you take leave without pay, your insurance cover will continue for up to 12 months without the need to obtain confirmation, provided the following conditions are satisfied: • you are taking leave for reasons other than illness or injury • you are employed on a permanent basis • your employer approves the period of leave in writing before going on leave and • your insurance premiums continue to be paid If you are taking parental leave, your Death and TPD cover will continue for up to 24 months, however, your Income Protection cover will stop after 12 months leave. You will need to reapply for Income Protection cover when you return to work.

Change of role If your role at work changes significantly (for example you’re promoted), your Standard Cover may be revised up or down on the annual review date. Any existing member selected cover you have will be unaffected. Cancelling your cover If you don’t want insurance cover under the Suncorp Employee Superannuation Plan, you can cancel your insurance cover at any time by writing to us. Cancelling your insurance cover in the Suncorp Employee Superannuation Plan may also affect your future eligibility to obtain insurance cover under the plan.

You should read all the information in the PDS and Member Booklet before deciding whether to cancel or keep your insurance cover. Key definitions and concepts Definitions are important – they set out the test we’ll apply when considering a claim, so it’s important you take the time to understand what they mean. We want to help you with that, so we’ve created the following table, which contains a summary of some of the key definitions – simplified, to help you get a clearer understanding of what they mean. Where you see these terms throughout the PDS and this Member Booklet, you should also refer to the policies for the definitions. The Suncorp Employee Superannuation Plan’s Group Life and Group Income Protection policy contains the exact wording of all definitions.

Term Definition Death and TPD cover Date of disablement The later of: a. the date that a medical practitioner certifies that you’re suffering from an illness or injury causing total and permanent disablement and b. the date you cease all employment due to illness or injury. If you participate in a rehabilitation program, and are still unable to return to work after 12 months of ceasing employment due to illness or injury, your date of disablement is the date that would have applied had you not participated in the rehabilitation program.

Insurance continued

53 Suncorp Employee Superannuation Plan Member Booklet Death and TPD cover continued Salary Salary is your salary we were advised at the annual review date before the date of death or disablement, unless otherwise specified by us. Your salary includes any packaged element not directly received by you, but excludes: a. Director’s fees b. Bonuses (except for Financial Planners) c. Overtime d. Commission e. Investment income f. Profit distribution and g. Compulsory Super Guarantee (employer) contributions Terminally ill You’re considered terminally ill (also referred to as ‘suffering from a terminal illness’) if, in the opinion of a medical practitioner specialising in your illness, your life expectancy is not longer than 12 months, due to your illness and despite reasonable medical treatment and we are satisfied on medical or other grounds that your life expectancy is not longer than 12 months. Totally and Permanently Disabled (TPD) For currently employed members TPD means one of the following: a. TPD (Specific loss) You suffer the total and permanent loss of the use of i. two limbs or ii. sight in both eyes or iii. one limb and sight in one eye Where ‘limb’ means: i. the whole hand or ii. the whole foot Where ‘loss of sight’ means: i. permanent loss of sight, where visual acuity is 6/60 or less or ii. the visual field is reduced to 20 degrees or less of arc b. TPD (Occupational – Specified Medical Conditions)  You were aged less than 65 and employed on a permanent basis for at least the minimum required hours immediately prior to the date of disablement and: i. are absent from all work as a result of suffering from a medical condition as specified in the policy’s ‘Schedule of Medical Condition Definitions’ and ii. in the opinion of the Insurer, will be unable to resume any occupation that you’re suited for, based on the skills and knowledge you acquired through education, training or experience

54 Suncorp Insurance continued Death and TPD cover continued Totally and Permanently Disabled (TPD) c. TPD (Occupational) You were aged less than 65 and employed on a permanent basis for at least the minimum hours immediately prior to the date of disablement and: i.  as a result of illness or injury, have been absent from work for 6 consecutive months from the date of disablement and ii.  in the opinion of the Insurer, will be unable to resume any occupation that you’re suited for, based on the skills and knowledge you acquired through education, training or experience d. TPD (Activities of daily living) You were employed on a permanent basis for less than the minimum hours, or on a casual basis and: i. as a result of illness or injury, have been absent from work for 6 consecutive months from the date of disablement and ii. as a result of illness or injury, have not been able to perform any two of the following activity of daily living tasks for 6 consecutive months without the assistance of another person: a. dressing – the ability to put on and take off clothing b. toileting – the ability to use the toilet, including getting on and off c. mobility – the ability to get in and out of bed and a chair d. continence – the ability to control bowel and bladder function e. feeding – the ability to get food from a plate into the mouth and if you’re permanently and irreversibly unable to do so for life. For non-employed members and family account members TPD means one of the following: a. TPD (Specific loss) As per employed member definition. b. TPD (Occupational) You were aged less than 65 and employed on a permanent basis for at least the minimum hours immediately prior to the date of disablement or, were unemployed for less than 12 months immediately before the date of your disablement and immediately prior to ceasing employment was employed on a permanent basis for at least the minimum hours and: i. as a result of illness or injury, have been absent from work for 6 consecutive months from the date of disablement and ii. in the opinion of the Insurer, will be unable to resume any occupation that you’re suited for, based on the skills and knowledge you acquired through education, training or experience c. TPD (Activities of daily living) As per employed member definition. Income Protection cover Benefit period The maximum period for which an Income Protection benefit will be paid.

55 Suncorp Employee Superannuation Plan Member Booklet Income Protection cover continued Partially disabled You are considered partially disabled if you are not totally disabled, but because of illness or injury you: a. have been totally disabled for at least 14 days b. are unable to work in your own occupation at full capacity immediately after you became totally disabled because of the illness or injury that caused your total disability c. are working in your own occupation in a reduced capacity, or working in another occupation d. earn a monthly income that is less than your pre-disability income and e. are under the regular care of, and following the advice of, a medical practitioner Salary Salary is your latest salary advised before the last annual review date, unless otherwise specified by us.

Your salary includes any packaged element not directly received by you, but excludes: a. Director’s fees b. Bonuses (except for Financial Planners) c. Overtime d. Commission e. Investment income f. Profit distribution and g. Compulsory Super Guarantee (employer) contributions Totally disabled You are totally disabled if, because of illness or injury, you: a. are unable to perform at least one income producing duty of your own occupation b. are under the regular care of, and following the advice of, a medical practitioner and c. are not working in any occupation, whether or not for reward Waiting period The waiting period is 28 days and starts on the day you’re first totally disabled. It determines the earliest day you’ll be eligible to receive benefit payments. You may return to work for a one-off period of up to five consecutive days without having to restart the waiting period. Any days you worked will be added to the waiting period.

Common to Death, TPD and Income Protection cover At work You’re considered at work if you were: a. employed by the employer to carry out identifiable duties and b. are actually performing those duties and c. in the Insurer’s opinion, are not restricted, by illness or injury, from being capable of performing those duties on a full time basis for at least 35 hours per week. Medical practitioner A medical practitioner who is legally qualified, registered and practising as a medical practitioner (and includes an appropriate specialist) who isn’t you, your spouse, a relative, a business partner, business associate or employee.

56 Suncorp Common to Death, TPD and Income Protection cover continued Permanent basis Permanent basis means you’re employed by the employer under a single and ongoing contract of employment that: a. is for at least 12 months b. requires you to perform identifiable duties c. requires you to work at least 15 hours each week and d. provides you with paid annual, sick and long service leave Underwriting Underwriting is the assessment conducted by the Insurer when you’re applying for insurance cover before they make a decision on your application.

Visa This is a current and valid visa issued in accordance with the Migration Act 1958 (Cth) or any amending or replacing act. It can be a: a. Subclass 457 working visa (with or without a 8107 condition) or b. Spouse visa (spouse of a permanent Australian resident on a two year temporary stay visa) without a ‘no work’ condition War War means any act of war (whether declared or not), revolution, invasion, rebellion or civil unrest. Honesty is the best policy We have a duty, under the Insurance Contracts Act 1984 (Cth) to disclose to the Insurer every matter that we know, or could reasonably be expected to know, that is relevant to the Insurer’s decision whether to accept the risk of the insurance, and, if so, on what terms. We have the same duty to disclose those matters to the Insurer before it renews, extends, varies or reinstates a contract of life insurance.

This duty, however, doesn’t require disclosure of a matter: • that diminishes the risk to be undertaken by the Insurer • that’s of common knowledge • that the insurer knows, or in the ordinary course of their business, ought to know and • as to which compliance with your duty is waived by the Insurer. It’s a condition of your membership in the Suncorp Employee Superannuation Plan, that you discharge the same duty of disclosure to us. If you fail to comply with your duty of disclosure and the Insurer wouldn’t have entered into the contract on any terms if the failure hadn’t occurred, the Insurer may avoid the contract within three years of entering into it. If the non-disclosure is fraudulent, the Insurer may avoid the contract at any time.

An Insurer who is entitled to avoid a contract of life insurance may, within three years of entering into it, elect not to avoid it but to reduce the sum that you’ve been insured for in accordance with a formula that takes into account the premium that would’ve been payable if you had disclosed all relevant matters to the Insurer. This duty continues to apply until the Insurer notifies you that the risk has been accepted. Where can you get more information? The Suncorp Employee Superannuation Plan Group Life policy and the Suncorp Employee Superannuation Plan Group Income Protection policy contain the full terms and conditions of insurance, including all definitions. In the event of any inconsistency between the PDS, this Member Booklet and the insurance policies, the insurance policies will prevail.

You can get a copy of the insurance policies, free of charge, by contacting us. Insurance continued

57 Suncorp Employee Superannuation Plan Member Booklet Fees and costs Did you know? Small differences in both investment performance and fees and costs can have a substantial impact on your long-term returns. For example, total annual fees and costs of 2% of your fund balance rather than 1% could reduce your final return by up to 20% over a 30-year period (for example, reduce it from $100,000 to $80,000). You should consider whether features such as superior investment performance or the provision of better member services justify higher fees and costs. You may be able to negotiate to pay lower contribution fees and management costs where applicable. Ask us or your financial adviser.1 To find out more If you’d like to find out more, or see the impact of the fees based on your own circumstances, the Australian Securities and Investments Commission (ASIC) website (www.moneysmart.gov.au) has a superannuation fee calculator to help you compare different fee options.

1  We are required by law to include the above wording, which mentions that members may be able to negotiate lower fees and costs. The Suncorp Employee Superannuation Plan does not charge contribution fees and the management fees cannot be negotiated. The table below outlines the fees and costs for investing through the Suncorp Employee Superannuation Plan. Fees for current employees of the Suncorp Group Type of fee or cost Amount How and when paid Fees when your money moves in or out of the Suncorp Employee Superannuation Plan Establishment fee Nil Not applicable Contribution fee Nil Not applicable Withdrawal fee $60 for full withdrawals Nil for partial withdrawals Deducted from your account by withdrawing units at the time of withdrawal Termination fee Nil Not applicable Management costs The fees and costs for managing your investment Administration fee Nil Not applicable Investment fees Between 0% – 1.87% pa Calculated in the daily unit price calculation for each investment option or when interest on the Suncorp Traditional Capital Guaranteed Fund is applied Performance fees Depends on the investment option(s) selected and range from 0% to 31% pa of the performance over the specified benchmark Only applies when performance exceeds the specified benchmark for certain investment options and is included in the daily unit price calculation for each investment option Member fee $5 per month1 Deducted monthly by withdrawing units on or around the 15th of each month Service fees Switching fee Nil Not applicable Optional adviser service fee2 The fee paid to your adviser for service or advice, and agreed between you and your adviser A percentage of your account balance deducted monthly or a fixed monthly dollar amount.

You can also agree a one-off fee for services provided by your adviser This fee is deducted from your account by withdrawing units on or around the 16th of each month for ongoing fees. 1  If you’re an eligible employee of the Suncorp Group, your employer pays for your member fee in the Suncorp Employee Superannuation Plan. You will see this as an additional contribution to your super account, and is subject to contributions tax. 2 This fee includes an amount paid to your adviser’s Licensee. Please see ‘What’s paid to your adviser’ on page 59 for more information.

58 Suncorp Fees and costs continued Fees for associate employee members If you’re an associate employee member, the same fee arrangements applicable to employed members of the Suncorp Group applies. However, your employer does not pay for your member fee. Fees for non-employed and family account members If you’re a non-employed or family account member, your fees and charges are the same as employed members of the Suncorp Group, with the exception of administration and member fees, outlined below: Type of fee or cost Amount1 How and when paid Management costs The fees and costs for managing your investment Administration fee For account balances under $20,000 • Nil For account balances $20,000 and over • 0.30% pa of your account balance For account balances under $20,000 • Not applicable For account balances $20,000 and over •  This fee is calculated monthly on the value of your account balance, and is deducted from your account by withdrawing units on or around the 15th of each month Member fee For account balances under $20,000 • $5 per month For account balances $20,000 and over • Nil For account balances under $20,000 •  Deducted monthly by withdrawing units on or around the 15th of each month For account balances $20,000 and over • Not applicable 1 The fee charged to your account will be shown on your statement as an ‘Administration fee’, and is based on your account balance on or around the 15th of each month.

Example of annual fees and costs for a currently employed member of the Suncorp Group invested in the Suncorp Traditional Capital Guaranteed Fund This table gives an example of how the fees and costs in the plan’s default investment option, the Suncorp Traditional Capital Guaranteed Fund can affect your super investment over a one-year period. You can use this table to compare the Suncorp Employee Superannuation Plan with other super products. Example – Suncorp Traditional Capital Guaranteed Fund Balance of $50,000 with total contributions of $5,000 during the year Contribution fee Nil For every $5,000 you put in, you will be charged $0 PLUS management costs 0.40%1 + $602 And, for every $50,000 you have in the Suncorp Employee Superannuation Plan, you’ll be charged $200 each year, plus a $60 member fee2 EQUALS cost of the Suncorp Employee Superannuation Plan If you put in $5,000 during a year and your balance was $50,000, then for that year you’ll be charged fees of: $260 What it costs will depend on the investment options you choose and the fees negotiated with your plan or financial adviser 1 This amount is the investment fee of 0.40% for the Suncorp Traditional Capital Guaranteed Fund 2  If you’re an eligible employee of the Suncorp Group, your employer pays for your member fee in the Suncorp Employee Superannuation Plan. You will see this as an additional contribution into your super account, and is subject to contributions tax. Effectively, this means you will only pay the $200 investment fee.

59 Suncorp Employee Superannuation Plan Member Booklet Example of annual fees and costs for a non-employed or family account member invested in the Suncorp Traditional Capital Guaranteed Fund This table gives an example of how the fees and costs in the plan’s default investment option, the Suncorp Traditional Capital Guaranteed Fund can affect your super investment over a one-year period. You can use this table to compare the Suncorp Employee Superannuation Plan with other super products. Example – Suncorp Traditional Capital Guaranteed Fund Balance of $50,000 with total contributions of $5,000 during the year Contribution fee Nil For every $5,000 you put in, you will be charged $0 PLUS management costs 0.40%1 + 0.30%2 And, for every $50,000 you have in Suncorp Employee Superannuation Plan, you’ll be charged $200 each year, plus administration fees of $150 EQUALS cost of Suncorp Employee Superannuation Plan If you put in $5,000 during a year and your balance was $50,000, then for that year you’ll be charged fees of: $350 What it costs will depend on the investment options you choose and the fees negotiated with your plan or financial adviser 1 This amount is the investment fee of 0.40% for the Suncorp Traditional Capital Guaranteed Fund 2 This amount includes the administration fee of 0.30% for members with an account balance of $20,000 or over Additional explanation of fees and costs Payment of member fee and default insurance premiums for currently employed members of the Suncorp Group Did you know that if you’re an eligible employee of the Suncorp Group, your employer pays for all annual member fees and default insurance premiums in the Suncorp Employee Superannuation Plan.

Please note, payment of member fees and insurance premiums are considered employer contributions for tax purposes. This means that they count towards the concessional contributions cap, and may lead to you exceeding the concessional contributions cap. Competitive fees for non-employed and family account members If you’re no longer employed by the Suncorp Group and hold a ‘non-employed member account’, or are a family account member, you still get access to competitive fees – just for being a member of the plan.

As a non-employed or family account member, you don’t pay any transaction fees (except if you withdraw your account balance in full), and you are entitled to competitive fees on your account. What’s paid to your adviser? Members of the Suncorp Employee Superannuation Plan don’t pay any fees to an adviser out of their account, unless agreed to between the member and their adviser for the provision of personal financial advice. The actual amount paid to your adviser for this advice will be disclosed in your Statement of Advice (SoA), provided by your financial adviser.

As a member of the Suncorp Employee Superannuation Plan, you are entitled to discounted financial advice provided by Standard Pacific to suit your individual needs. For more information and details on how to contact Standard Pacific, please see page 64 of this Member Booklet. Optional adviser service fee We pay the full amount to your adviser’s Licensee, including GST. Fees relating to investment options You can get the latest investment fees, performance fees and buy/sell spreads from the monthly investment performance report available on our website or by calling us.

Investment fees The investment fee is charged by the investment manager of the underlying investment option. This fee generally includes the investment manager’s fee, audit, custody and other general costs incurred in the administration of the underlying investment option.

60 Suncorp To understand all of the fees payable in respect of your investment, you should consider both the PDS, this Member Booklet and the relevant investment manager’s PDS. Performance fees This fee is only charged by some investment managers for certain investment options when they outperform their stated benchmarks. It’s an additional amount to the investment fee. To find out which investment options have a performance fee, please see the ‘Suncorp Employee Superannuation Plan investment menu’ section starting on page 19 of this Member Booklet.

Buy/sell spreads You may incur a buy/sell spread when you make contributions, withdraw or change your investment options. This ‘spread’ is the difference in the buying price and selling price of the investment option, and generally covers the transaction costs of buying and selling the underlying assets of that investment option. It ensures that non-transacting members are not disadvantaged by the activity of transacting members. The spread isn’t a fee paid to us, but is a charge by the investment manager which is reflected in the unit price and is retained within the net asset value of the underlying investment option. Insurance premiums If you have insurance cover, your premiums will be deducted monthly in advance on or around the 1st of each month by withdrawing units from your account. For more information on the costs of insurance, please see ‘How much does it cost?’ and ‘Who pays for your insurance premiums?’ on page 50 of this Member Booklet. Expense recovery and reserves We can recover any expenses and costs incurred in the administration and management of the Fund. The Fund holds a tax reserve and a general expense reserve which may be used to meet the expenses associated with the administration, management and operation of the Fund. Any excess amounts are retained within the reserve to meet future costs. Small account protection If your account balance is below $1,000 at the end of the financial year, we’ll ensure the fees charged against your account are not greater than your investment returns in that financial year. We’ll credit any protected amounts by adding units to your account at the end of the financial year, or at the time of withdrawal. Taxes and insurance premiums will continue to be deducted in full. Fees and costs continued Dishonour fees You may be required to pay any bank fees and charges we incur as a result of your cheque being dishonoured or direct debit amounts from your nominated account being rejected.

Changes to fees and costs We can introduce certain new fees or change the level of current fees that you pay at any time. If we do this, we’ll notify you in writing at least 30 days in advance of any adverse change. The investment fees, performance fees and buy/sell spreads are charged by the investment managers and can change at any time. As they’re not charged by us, any variations will be passed onto you without notification from us. Employer rebates Fee rebates are provided to employed members of the Suncorp Group by their employer, and can change or be removed at any time. As the Suncorp Employee Superannuation Plan does not provide any fee rebates directly to members, any variations or removal of fee rebates will be passed onto you without notification. Standard Pacific All fee arrangements and any applicable discounts for financial advice are charged by Standard Pacific and can change at any time. As they’re not charged by us, any variations will be passed onto you without notification from us.

Payments to and from other parties Any payments (or benefits) we make to or receive from other parties are not an additional cost to you unless otherwise stated in the PDS or this Member Booklet. We may pay additional amounts to your adviser or their Licensee or other benefits on the total amount of funds they introduce to the Suncorp Employee Superannuation Plan, or for its promotion. These payments won’t exceed 0.50% pa of these funds and will be disclosed in your employer’s SoA. We may also make the payments to Standard Pacific for services they provide to the plan. We may receive payments from investment managers or other parties for certain investment options of up to 0.25% of the total amount of funds invested.

These payments are not an additional charge to you. Any alternative forms of remuneration we may also pay or receive will be in accordance with the Financial Services Council Industry Code of Practice. We keep a register of these payments which you can view by contacting us.

61 Suncorp Employee Superannuation Plan Member Booklet The facts on tax Are you sketchy on tax details? The table below helps you understand the basics when it comes to tax and your Suncorp Employee Superannuation Plan account. Remember it’s important to talk to your adviser before making any decisions. This information in the table below is based on our interpretation of tax legislation at the date of the PDS and assumes that you are an Australian tax resident. Changes in legislation in the future may impact how your super account is taxed. How your super is taxed On contributions received • 0% on non-concessional contributions • 15% on concessional contributions •  45%1 on excess amounts over the non-concessional and concessional contributions caps • 15% if your transfer contains any untaxed components On your investment earnings • Up to 15% on investment earnings On withdrawals For lump sum withdrawals • 0% if you’re age 60 or over •  15%1 on taxable components over $165,0002 if you’re between your preservation age and age 60 • 20%1 on taxable components if you’re under your preservation age For death benefits paid as a lump sum withdrawal • 0% if paid to a tax dependant • 15%1 on taxable (taxed) component paid to a non-tax dependant • 30%1 on taxable (untaxed) component paid to a non-tax dependant 1 Plus Medicare levy, includes 15% contributions tax for concessional contributions 2 For the 2011-2012 financial year Goods and services tax (GST) Any expenses we incur from administering the Fund may be subject to GST. If we can claim a credit for the GST paid, we may pass the benefit on to you.

Tax and government charges Taxes, duties and levies incurred by us are recovered directly from the assets of the investment options (where the expenses are investment costs) before determining unit prices, or from your account. We deduct an amount from your account for contributions tax at the applicable rate. The total amount of contributions tax for the Fund is calculated at the end of the financial year. The amount is reduced by deductions allowable to the Fund. Therefore the total amount of contributions tax which is remitted to the ATO may be less than the aggregate amount which has been deducted from relevant members’ accounts.

We retain any excess amount deducted for contributions tax within the Fund and may use this amount for authorised purposes including to cover expenses incurred in the proper administration, management or maintenance of the Fund. Taxation information

62 Suncorp We’ll keep you informed of any changes we make to our products and legislative updates. We’ll also provide you with your annual account details and any other news we think you’d be interested in. But it’s not all one way. We also make it easy for you to keep in touch with us and your super. Jump online! Get 24/7 access to your Suncorp Employee Superannuation Plan account with our online service, Suncorp WealthSmart online. When you join, you’ll automatically receive your online user ID and password. This allows you to access your account at any time through our secure site available at suncorp.com.au. Through Suncorp WealthSmart online you can: 3 view all your Suncorp WealthSmart accounts, including your Suncorp Employee Superannuation Plan account with the one log-in 3 access a member only web page with detailed information about your plan Keeping in touch 3 access educational tools to assist you in understanding your super and investing 3 view and update your personal details 3 check your account balance and investment holdings 3 view your super contributions 3 view transaction and correspondence history 3 switch between investment options 3 update your future investment strategy 3 view your nominated beneficiaries 3 view your bank account details 3 view your insurance details 3 generate and print a report on your account 3 choose to receive correspondence from us by email instead of by mail 3 submit your tax file number 3 ask us a question!

Through Suncorp WealthSmart online, you can: Look at where your money is invested and check your account balance View your account transactions and investment strategy View and update your personal details Change your investment options and your future investment strategy View your correspondence history Look up your insurance details John Smith - 5232434 - WealthSmart Personal Super

63 Suncorp Employee Superannuation Plan Member Booklet Other things you can find online Your super account isn’t the only thing you can access online. You can access a member only web page and educational tools by logging onto Suncorp WealthSmart online. If you’re a currently employed member, you can also access this member only web page by visiting the Suncorp Intranet. Member only web page for members of the Suncorp Employee Superannuation Plan As a member of the Suncorp Employee Superannuation Plan, you also have access to a member only web page with detailed information about the features and benefits available to you as a member of the plan. Educational tools – provided by Standard Pacific Your plan’s adviser, Standard Pacific, has built a member only web page to provide you with educational tools to help you understand your super and investing.

Other tools available online • online newsletters • unit prices • unit prices in an easy to read format • monthly investment performance reports • monthly investment asset allocation reports • product updates • forms and other publications • annual reports • van Eyk investment fund profiles And if the internet isn’t for you … … you can always call us on 1800 652 489 or write to us: By post Suncorp Employee Superannuation Plan GPO Box 2585 (IPC: LS004) Brisbane QLD 4001 By email staff.super@suncorp.com.au By fax 07 3002 3259

64 Suncorp Need financial advice? Standard Pacific, a specialist financial advice firm which is also part of the Suncorp Group, has partnered with us to provide you with financial advice, including guidance in relation to your super at no cost and discounted personal advice. Standard Pacific will be able to provide you with financial advice to suit your needs – whether it’s simple, general advice or personal advice that is tailored to suit your individual needs. You can contact Standard Pacific by calling 1800 232 001 or in writing, using one of the following methods: By post Standard Pacific GPO Box 1576 Sydney NSW 2001 By email advice@standardpacific.com.au By fax 02 8275 3820 Keeping you informed and up to date Where it is allowed under legislation, we will provide you with all the information about your account or the plan that is required and allowed to be given to you (including any updates to the PDS, this Member Booklet or any PDS of the underlying investment options) electronically, which may include: • by email (including emails containing a hyperlink) • by providing an update on our public and member only websites • by providing an update on Suncorp WealthSmart online By becoming a member of the plan on or after the date of the PDS, which includes this Member Booklet, you agree to receiving information about your plan in any of these ways. Because information about your plan may be sent to you electronically, it’s important that you keep us up to date with your current email address at all times. You can update your email address at any time by logging onto Suncorp WealthSmart online, or by calling us on 1800 652 489. It’s important we don’t lose contact with you We’re required to report all ‘lost members’ to the ATO, which keeps a lost member’s register. That’s why it’s important that you keep us up to date with your current address at all times as you’ll be considered a ‘lost member’ if we receive a piece of returned mail. Any applicable fees and insurance premiums will continue to be deducted from your account and we may transfer the remainder of your account balance to an eligible rollover fund (ERF). For more details please see ‘Eligible rollover fund’ and ‘Unclaimed money’ on page 66 of this Member Booklet.

65 Suncorp Employee Superannuation Plan Member Booklet Just because you’ve left the Suncorp Group doesn’t mean you need to change your super, making it one less thing you need to worry about. Provided your account balance isn’t zero, you’ll still remain a member of the Suncorp Employee Superannuation Plan – allowing you to keep the valuable benefits in the table below. We’ll also provide you with the information you need so that your new employer can contribute to your Suncorp Employee Superannuation Plan account on your behalf.

What happens to your … Investment options You’ll continue to be invested in the same investment options, unless you tell us otherwise. You can choose from our extensive investment menu of 38 options. Insurance cover Death and TPD cover Your Death and TPD cover will continue automatically at a fixed amount without any underwriting. If your Death and TPD cover is less than $200,000, you can apply to have your cover increased to $200,000 without any underwriting. The increased Death and TPD cover will be provided as Limited Cover only. If you had any exclusions or loadings on your Death and TPD cover, these will still continue to apply.

Income Protection cover Your employer selected Income Protection cover will stop after you leave your employer. You can apply to reinstate it with the benefit of limited underwriting (no medical evidence), within six months of the date you left your employer. Premiums Premiums for your Death and TPD cover will be based on the same premium rates as when you were employed by the Suncorp Group. If you apply to have your Income Protection cover reinstated, and your application is accepted, premiums for your Income Protection cover will be based on standard Suncorp Employee Superannuation Plan Individual rates instead of any Standard rates that may have applied.

If you had any exclusions or loadings on your Income Protection cover, these will still continue to apply. Family account members Insurance arrangements for family members with a linked family account will remain the same. Fees You will be charged the same fees as non-employed and family account members, outlined on page 58 of this Member Booklet. Any family members linked to your account won’t see a change to the fees charged to their account. Details of these fees can be found in the ‘Fees and costs’ section on pages 57 to 60 of this Member Booklet.

What happens when you leave the Suncorp Group?

66 Suncorp This section provides you with important, yet often overlooked information about your super investment in the Suncorp Employee Superannuation Plan. Do yourself a favour – consolidate your super If you’ve had a few jobs, you’ve probably got a few different superannuation funds. One of the easiest ways to simplify your finances, and potentially boost the amount of money you’ll have when you retire, is to consolidate (also called ‘to rollover’) multiple super funds into one. Consolidating (or ‘rolling over’) other funds into your Suncorp Employee Superannuation Plan account is easy, since we do most of the work for you. You have two options available to you: 1.  Download and print a Super Rollover form, available from our website, provide proof of your identity (ID), and post the form and ID back to us.

2.  Fill in the Super Rollover form online, using our Super Rollover Wizard, accessible via suncorpsuperrollover.com.au. Once completed online, print the form, provide proof of your identity (ID), and post the form and ID back to us. Once we have received your completed rollover form(s), we’ll contact your old super fund(s) and arrange the rollover for you. Before consolidating, we recommend that you contact your other super fund(s) to find out if any exit fees are payable and how your insurance arrangements may be affected.

If you require further information or professional advice, we recommend you consult a financial adviser. Reclaim your missing super If you’ve had more than one job in your lifetime, there’s a chance you’ve left some of your super behind. The Suncorp Employee Superannuation Plan offers a lost super service to help members match their missing super by searching ATO databases. We may conduct this search on your behalf. If we find your lost super, we’ll advise you and ask if you want us to consolidate the funds into your Suncorp Employee Superannuation Plan account. If you don’t want us to undertake this free service on your behalf, please let us know by writing to us or calling us on 1800 652 489.

Unclaimed money If you’re age 65 and over and: • we haven’t received a contribution or rollover for two years and • we’re unable to contact you within five years since last contacting you Other things you need to know or • you’re a lost member and your account balance is less than $200 Your remaining account balance will be paid to the ATO. Any person who has a claim to your benefit will then need to contact the ATO. Eligible rollover fund If we lose contact with you or your super balance falls below $1,200 we may transfer your super to an eligible rollover fund (ERF). If your super is transferred to the ERF, you’ll no longer be a member of the Suncorp Employee Superannuation Plan and any insurance cover you have will stop.

We’ve selected SMF Eligible Rollover Fund as our ERF. You can contact them by: Post Fund Administrator SMF Eligible Rollover Fund GPO Box 529 Hobart TAS 7001 Phone 1800 677 306 Fax 03 6215 5933 Email info@smf.com.au For investment options, features and details of what is available to you under the SMF Eligible Rollover Fund please refer to their Product Disclosure Statement. Get involved in your plan Do you want to be part of the decision-making process and management of your plan? A policy committee allows members to provide feedback to us on the operation of the plan. This can involve making decisions about your plan’s default investment strategy and on the performance and operation of the Suncorp Employee Superannuation Plan in general.

If you’re an employee of an associated employer, the following applies to you Your employer should set up a policy committee if there are 50 or more members in your plan. For smaller plans, you can still set up a policy committee if five or more members request it in writing. Your annual statement will show if a policy committee is established for your plan. Transfer of benefits for temporary residents The ATO may instruct us to transfer the benefits of temporary residents to the ATO if: • a temporary resident has left Australia and • their temporary visa expired/ceased more than six months prior

67 Suncorp Employee Superannuation Plan Member Booklet If we’re instructed to transfer your benefits to the ATO, your account will be closed. We’re not required to issue an exit statement under these circumstances as it’s unlikely to reach you. Once your benefit is transferred to the ATO, it can only be accessed if you meet a condition of release. Relationship breakdown Your Suncorp Employee Superannuation Plan account may be split with your spouse as a result of relationship breakdown. This can be done either by court order or by agreement between you and your spouse. The splitting of super benefits as a result of relationship breakdown or divorce may have tax consequences.

For further information on family law issues, please speak to your legal adviser. We won’t charge you a fee for family law enquiries or to split your account. Trust Deed, governing rules and provisions The Suncorp Employee Superannuation Plan is part of Suncorp WealthSmart and is governed by the Trust Deed, which you can get free of charge, by contacting us. The Trust Deed, combined with the PDS, this Member Booklet, relevant laws and certain information and communications sent to you by us set out the governing rules and provisions by which we must operate and your rights as a Suncorp Employee Superannuation Plan member. We respect your privacy Keeping your information private is important to us. We mainly collect information about you so we can provide super and insurance services, including opening and managing your account. As one of a number of companies that form the Suncorp Group, we may also provide information about you to any of our related companies within this group. We don’t disclose your personal information to any outside third party organisation, unless it’s contracted to Suncorp to provide administration services or activities on our behalf, or if we’re required by law.

You can get a copy of our privacy policy from our website or by contacting us. We welcome your feedback If you have any feedback, we’d like to hear from you. You can find details on how to contact us on the back cover of this Member Booklet, or on the front cover of the PDS. This also includes any issues or complaints you may have. We make every effort to ensure your complaints are resolved satisfactorily and quickly. However, if your complaint isn’t answered within 90 days, or you’re not satisfied with the way it was handled, you may take your complaint to the Superannuation Complaints Tribunal (SCT). The SCT is an independent tribunal set up by the Government to help with the resolution of super complaints.

You can contact the SCT by: Post Superannuation Complaints Tribunal Locked Bag 3060 Melbourne VIC 3001 Phone 1300 884 114 Visiting online www.sct.gov.au We’re also a member of the Financial Ombudsman Service (FOS). You can generally refer complaints outside the SCT’s authority to FOS. Our member number is 11123. You can contact FOS by: Post Financial Ombudsman Service GPO Box 3 Melbourne VIC 3001 Phone 1300 780 808 Visiting online www.fos.org.au Anti-Money Laundering and Counter- Terrorism Financing The Anti-Money Laundering and Counter-Terrorism Financing legislation has changed the way that super providers, like us, deal with our customers. This includes how we now identify new and existing customers, and monitor transactions on accounts held with us. Applicable to family account members only Cooling-off period When you join the Suncorp Employee Superannuation Plan, you get a 14-day cooling-off period in case you change your mind. The cooling-off period will start on the earlier of the time you receive your membership confirmation or five days after your account has been set up. During this period, you can cancel your membership simply by writing to us, if you feel that the Suncorp Employee Superannuation Plan doesn’t meet your needs. Depending on legal requirements, we’ll pay the balance of your account either to you or another super fund. You must provide us with the name of the super fund you’d like the amount to be paid to within one month of requesting cancellation. The amount returned may be less than the original amount invested in the Suncorp Employee Superannuation Plan due to any applicable fees charged to your account, tax payable and fluctuations in unit prices.

68 Suncorp What happens if your application is incomplete? If your application is incomplete or unclear, we may hold your money for up to 30 days. If we don’t receive additional information or a completed application form within this timeframe, we’ll return the money to whoever paid it to us without any interest. Your money will only be invested once a properly completed application form is received. The value you receive will be based on the relevant unit price at that time. Other things you need to know continued

19425 15/08/11 A Issuer: Suncorp Portfolio Services Limited ABN 61 063 427 958 AFSL No. 237905 RSE Licence No. L0002059 How to contact us: Suncorp Employee Superannuation Plan GPO Box 2585 (IPC: LS004) Brisbane QLD 4001 1800 652 489 @ staff.super@suncorp.com.au 07 3002 3259 suncorp.com.au