Move to O365 SharePoint Online project - University ...

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Move to O365 SharePoint Online project - University ...
Move to O365
SharePoint Online
project

Presented by: Tim Farrell, Stephen Markan, Connie van Oostveen

December 2020
Move to O365 SharePoint Online project - University ...
PRESENTATION TITLE   PAGE 2
Move to O365 SharePoint Online project - University ...
WHAT YOU WILL LEARN

▪   Background, current environment
▪   Project approach
▪   Migration paths & O365 SharePoint context
▪   Where we are at
▪   Observations & what to watch for
▪   Sneak peek: New and familiar features
▪   Next steps, considerations:
     ▪ When you will hear from us

     ▪ What you can do in the meantime

     ▪ Resources

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Move to O365 SharePoint Online project - University ...
Current Environment – Infrastructure
▪   SharePoint 2016 is currently on-premises
▪   SharePoint 2016
     ▪ 12 SP servers, farm split between 2 datacenters

     ▪ 2 Office Online Servers, 3 Workflow Servers, 2 on-
       premises gateway servers

     ▪ Number of development SP and OOS servers

     ▪ SP utilizes F5 load-balancer for WFE - the only 2 public
       facing, rest are private

     ▪ 20 content databases with 2.1 TB of data

▪ Top-level sites: ~200 (and many more subsites)

▪   Early in 2020, we linked the search in O365 to on-
    premises SharePoint

                                                                  PAGE 4
Move to O365 SharePoint Online project - University ...
SharePoint Support

▪   Infrastructure support:
    ▪   backup and patch servers and databases

    ▪   OOS patching process different then SharePoint patching

▪ IST Client Support:
    ▪ RT handling & Troubleshooting, mostly Authentication &
        Permissions

    ▪ Site Design & Features

    ▪ Training & Consulting

Support is more complex in O365 environment,
maintaining the same level of service.

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Move to O365 SharePoint Online project - University ...
The Office 365 Program

Learn more about O365 work happening across campus, the benefits, and the potential
                           impact(s) to how you work.

    Moving to        Migrating to   Migrating N: drives   Migrating employee    Email routing
 SharePoint Online   softphones        to OneDrive          email to O365      improvements

                             uwaterloo.ca/office-365
Moving to SharePoint Online project
▪ SharePoint on-premises is being retired, Microsoft is
  reducing support for our version of SharePoint 2016
▪ Improved authentication and information management
  security
▪ Increased capacity for data storage

▪ Anytime, anywhere access to files including the option
  to work offline and sync changes to the cloud when
  back online
▪ Enhanced functionality (e.g. search, workflow tools,
  development tools)
▪ Streamlined end-user support

▪ A familiar working environment

                                                           PAGE 7
More about the project …
▪ Collaborative project

▪ Can move site by site

▪ Multiple migration paths (e.g. on-premises to SP
   online)
▪ SharePoint on-premises is starting point for
   project (i.e, not R: drive)
▪ Target date for being off SharePoint on-premises:
   Nov. 2021
▪ Plan, schedule, support and implement migration
   pathways and automated migrations for on-
   premises SharePoint sites
▪ Build and execute training and education

▪ Update service and support model
Note: Regarding sites with sensitive/highly sensitive information: O365,
including SharePoint Online, has been vetted for privacy and security.
                                                                           PAGE 8
Approach
                    Jul                Sep                      Nov                         2021                  Mar                        May                   Jul                     Sep    Nov

                          Project Initiation/Project Charter
                           On-premises Site Inventory

                                                        Migration Tools: SPMT
   Discovery
                                                        Lessons Learned from others/previous projects, constraints
                                                                                             Pilot Migrations: IST sites, Housing
                                                                                             Initial Assessment of Site features

Site Strategies &                                                                                                              Determine best migration path & timelines with key site contacts
   Assessment                                                                                        Prepare packages for migration paths (e.g. best practices)

                                                                                                                                   Site mappings
 Staging Sites
                                                                                                              Site clean up: files & permissions

 Migrations &                                                                                                                               Migrate sites
Decomissioning                                                                                                                Decommision on-premises sites

                                             Knowledge base
Service Changes,                                 Use case sites (similar to current Help)
  Education &                                                               Support/service model changes
    Training                                                                  ITPD courses
                                                                          Virtual drop-in labs
Migration paths & strategies

  SharePoint
 On-Premises

                    SPMT

                           SharePoint     Teams      Retire/
                             Online               Decommission

                                PAGE 10
When to choose
SharePoint Online
What: File and information management tool

Focus: Document creation and sharing

Important considerations:

    •   Site members are fluid and will likely change
        or site members are from across campus and
        access unique portions of the site based on role

    •   Different access permissions are required for
        content e.g. a small group will edit, and a larger
        group has read-only access

    •   Document management tools are desirable

    •   Documents will go through constant revision and
        change

    •   Chat / direct messaging functionality not required
When to choose
Teams
What: Communications and file collaboration platform
encouraging group member interaction
Focus: Communication and sharing
Important considerations:

    ▪   Team members are defined and consistent

    ▪   Discussion via channels is important to the group

    ▪   Collaborative approach to document creation and
        sharing desired

    ▪   Content is planning/project related and will be shared
        via other methods once completed

    ▪   For collaborations with a defined goal, the content will
        not be required after that time
When to choose
OneDrive
What: Microsoft online storage solution for individual
accounts

Focus: Storing and managing personal working files and
content

Important considerations:

    ▪   Sharing is short-term for creating and reviewing
        initial working drafts and proposals; later moved to a
        Teams or SharePoint Online site

    ▪   A small ad-hoc group needs access for collaboration
        via email or O365 applications such as Word or Excel

    ▪   The OneDrive content is not required for the ongoing
        work of others in your team or unit

    ▪   If the content is lost there would be no operational
        impact on the business of the University of Waterloo

Note: OneDrive is a personal SharePoint Online site
Quick comparison
SharePoint Online | Teams
                                                   • Better for layered            • Better for simple
                                                     permissions structure           membership management

                                                   • Better for advanced           • Better for file sharing and
                                                     document structure with         collaboration on focused
                                                     custom options                  topics

                                                   • Better for focused usage of   • Better for contextual usage
                                                     few tools                       of multiple tools in real-
                                                                                     time

             Source: https://www.syskit.com/blog/microsoft-teams-sharepoint/
Some Things to Consider when planning your migration …
▪   The easy part is moving files; the time-consuming
    part is the preparation and testing
▪   Microsoft’s SharePoint migration tool (SPMT)
    ▪    Free application from Microsoft that assists in moving
         content to SharePoint Online or Teams (Files section of
         Teams)
    ▪    Must be run from a Nexus workstation
    ▪    Requires administrator (“Full Control” rights on source and
         destination)
    ▪    Choosing when to move files is important to minimize
         impact on existing business processes (throttling)
    ▪    Still working through permissions

▪   SharePoint Online does not support SP reporting
    services
        ▪ Replaced with Microsoft BI

                                                                   PAGE 15
Some Things to Consider when planning your migration …

▪   Workflows:
        ▪    2010 Framework – not supported in O365

        ▪    2013 Framework – will eventually be removed
        ▪    Switch to Power Automate

▪   Custom Site columns and Site Content Types may not migrate
▪   Permissions cleanup!!!
    ▪       Review what is shared with whom

▪   And do you use Custom Code via SharePoint API?

                                                           PAGE 16
Demo slides – What does SharePoint Online Look Like

PRESENTATION TITLE                  PAGE 17
SharePoint Online Site

PRESENTATION TITLE       PAGE 18
SharePoint Demo – beneath the hood

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SharePoint Online: Document Library

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What you can do …
▪   Review your sites
    ▪       Cleaning up files and permissions, review the site structure
    ▪       How is the site being used?
    ▪       Identify areas of concern and opportunities for improvement
    ▪       Along with decommissioning the original site, what does done look like?
            What is the acceptance criteria?
    ▪       Timing/constraints

▪   Send an email to rt-IST-SharePoint@rt.uwaterloo.ca if you want
    to decommission your site
▪   Contact Connie (connie.vanoostveen@uwaterloo.ca or via Teams)
    if you have questions, feedback or concerns about your site
    ▪       We will be contacting you, if we haven’t already

▪   Important to capture feedback, risks, concerns and come up with
    a collaborative approach to address the risks, concerns
        ▪    Need to have updated information on the contact people for each site

                                                                           PAGE 21
We are here to help!
Using O365 program for project governance
(Operations team & Steering committee)
    ▪ Andrew McAlorum, Project Sponsor

IST project team:                              Additional Resources
    ▪ Connie van Oostveen, Project Manager     ▪ uwaterloo.ca/office-365/

    ▪ Tim Farrell                              ▪ https://uwaterloo.ca/office-365/office-365-
                                                  program/moving-sharepoint-online
    ▪ Dave Hinton

    ▪ Hoang (Mike) Huyng
                                               ▪ Advanced SharePoint Users group/community of
                                                  practice
    ▪ Stephen Markan
                                               ▪ Check-list …
    ▪ Jenn Matheson

    ▪ Lisa Tomalty

    ▪ Heather Wey

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