Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present

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Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
The Village of Fox Lake and Fox Lake District Library Present the

       Senior Resource
           Packet
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
Emergency 911
                           Non-emergency Police
Illinois Lake County Sheriff
        www.lakecountyil.gov/sheriff
        Unincorporated areas                      (847) 549-5200
        Local Office                              (847) 931-2405
        Administration Office                     (847) 377-4000

Illinois State Police
        Safety Education                          (217) 524-2525
        Local Office                              (847) 931-2413

Fox Lake Police Department                        (847) 587-3100

Lakemoor Police Department                        (815) 385-4111

Round Lake Police Department                      (847) 270-9111

Volo Police (Sheriff's Department)                (847) 549-5200

                           Non-Emergency Fire
Fox Lake Fire Protection District                 (847) 587-3312

Greater Round Lake Fire Protection District       (847) 546-6001

Poison Control                                    (800) 222-1222
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
Local Food Pantries
Open Arms Food Pantry (Antioch)                                      (847) 395-0309
     1548 Main Street, Antioch on Rt. 83
     Tuesdays, Wednesdays & Thursdays 4:30pm-6:30pm
     Food Distribution directly to cars to ensure safety to everyone - drive-up

Northern Illinois Helping Hands Food Pantry                       (815) 245-7345
       2502 Spring Ridge Drive, Spring Grove, IL
       Located in the Intermatic parking lot Tuesdays & Thursdays
       From 3 p.m. to 6:40 p.m.

                               Senior Housing
Lakeland Apartments                                                (847) 587-6777
      45 Ernest Ave., Fox Lake, IL

Leisure Village                                                    (847) 587-6795
      7313 Leisure Village Ave., Fox Lake, IL

Lilac Apartments                                                   (847) 587-8830
       3 Lilac Ave., Fox Lake, IL

Thomas Place                                                       (847) 973-9737
    229 Thomas Lane, Fox Lake, IL

The Cottages of Fox Lake                                           (847) 973-8800
     16 Lilac Ave., Fox Lake, IL

                        Chamber of Commerce
Fox Lake Richmond Spring Grove Area Chamber of Commerce (815) 403-5155
     10910 B North Main Street P.O. Box 475
     Richmond, IL
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
Here to Help Resources
Grant Township Center                                                   (847) 740-2233
      26725 W. Molidor Rd. Ingleside, Il 60041
      www.granttownshipcenter.org
      Can assist with rent, and utilities such as gas/propane, electric, water, sewer, and
      garbage. Residents are required to be a current resident for at least the past 6
      months and have either a shut off notice, or have been shut off. Able to provide
      food assistance, as well as other services.

Antioch Township                                                    (847) 395-3378
      Benefits Access Program for Secretary of State License Plate Discounts for
      seniors; Seniors Ride Free Transit Benefits or Persons with Disabilities Free
      Transit Ride.

Antioch Township Senior Task Force                                  (847) 395-3378
      They provide personal shoppers for groceries, prescriptions, and errands.

ElderCARE                                                            (847) 406-4683
      Services for seniors including medical transportation, and friendly visits (by phone
      now).

Lake Villa Township                                                 (847) 356-2116
      Emergency Assistance Program to provide temporary, emergency funds for
      persons who qualify. This will enable them to better provide shelter, utilities, food,
      personal and household needs
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
IDPH COVID 19 TESTING SITES
                            102 W. Water St. Waukegan, IL
     Arlington International Racecourse, 2000 W Euclid Ave Arlington Heights, IL

Both sites open 7 days a week from 8 a.m. until 4 p.m.
Testing is free and open to all regardless of symptoms.
       • A phone number and name are required in order to receive testing results.
       • Photo identification and proof of insurance are helpful, but not required.
       • High demand for testing may result in long wait times.
       • Person being tested must be seated at a functioning window.
       • Once in line at the site, you will not be permitted to exit your car.
       • All sites will also accommodate walk-up individuals.
       • Only viral testing is provided at the mobile testing site.
       • Testing results are provided over the phone in 4-7 days.

For more information, visit the IDPH website at
https://dph.illinois.gov/covid19/covid-19-testing-sites
        • Many healthcare providers in Lake County also have COVID-19 testing
           available.
        • Please contact your provider or the facility to ask about testing criteria and
           appointment availability.
        • Anyone WITHOUT a healthcare provider or insurance can contact the Lake
           County Health Department and Community Health Center for an appointment
           at (847) 377- 8800
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
Fox Lake District Library
                         255 E Grand Ave, Fox Lake, IL 60020
                                   (847) 587-0198

 Grab 'n Go Services are now available at the Fox Lake District Library. Below are the
                 current guidelines, hours, and offerings at this time.

SAFETY FIRST
Here’s what we require of anyone coming into the library:
   • We are limited to 30 patrons in the building. Library visits will be limited to one
      hour within your appointment window. Please make an appointment to reserve a
      spot by calling us at (847) 587-0198.
   • All patrons age 2 and up should wear a face mask. If you are unable to wear a face
      mask, we can provide service through curbside pickup or homebound delivery.
   • All patrons must observe 6 ft. social distancing guidelines -- please follow the
      signage throughout the library.
   • We have removed seating throughout the building to discourage lingering or
      gathering.
   • Reusable bags will not be permitted. Paper grocery bags will be available.
   • If you are accompanying minors 13 and younger, they must remain with you at all
      times.
   • We have hand sanitizer stations throughout the library.
   • And, of course, if you have any COVID-19-related symptoms, please stay home.

GRAB 'N GO HOURS (by appointment only)
  • Monday, Wednesday, Friday
       o Grab 'n Go: 10:00 a.m., 11:00 a.m. & 12:00 p.m.
  • Tuesday, Thursday, Saturday
       o Grab 'n Go: 2:00 p.m., 3:00 p.m. & 4:00 p.m.
  • Sunday Closed

WHAT WE WILL OFFER
 • Public computers – The number of available computers has been reduced for
   social distancing. Computers will need to be reserved in advance and sessions will
   be limited to 45 minutes. You will be able to reserve a computer when making an
   appointment to visit the library. There will be limited computer assistance
   available.
 • Printing, copying, faxing, and scanning – please have exact change or small bills.
   Staff cannot make change. Credit cards are not accepted for printing, copying,
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
and faxing. Printing & copying are $.10 a page for b&w pages & $.50 for color.
       Faxing is $1.00 a page.
   •   Grab ‘n go browsing and checking out of items. Books, Music CDs, DVDs, Blu-
       Rays, Board Books, and Audiobooks are available for browsing and checking out.
       Magazines are available for check out by placing a hold.
   •   Interlibrary Loan Services
   •   Return items to drive up book return on the north side of the building; no inside
       returns are allowed.
   •   Curbside pickup of items requested will continue but with new hours (see above)
   •   Programs, storytimes, and book discussions will continue virtually (see our
       online Events Calendar).
   •   Library card registration at Checkout Desk (bring a photo ID). If you got a
       temporary library card while we were closed, come in with your photo ID to get a
       new physical card.

WHAT'S NOT YET AVAILABLE
Services:
   • Inside returns - Return items to drive up book return on the north side of the
      building; no inside returns are allowed.
   • On-site programs
   • Donations - Absolutely no donations are being accepted at this time. Any
      donations left on the premises will be discarded.
   • Toys, Games, & AWE Early Literacy Computers
   • Video Games, Launchpads, & Kits for check out
Library Building Areas:
   • Meeting and study rooms
   • Periodical Room & Newspapers
   • Internet Café
   • Friends of the Library Book Sale Room

SAFETY PRECAUTIONS WE'RE TAKING
  • We are limiting people in the building according to state guidelines, so you will
    need an appointment to visit the library. Please make an appointment by calling
    847-587-0198.
  • After each appointment session, staff throroughly cleans their assigned areas prior
    to the start of the next session.
  • Drinking fountains taken out of service.
  • Acrylic stands have been added to all public service desks.
  • Staff are required to wear face coverings while in the library.
  • All returned items are subject to a 5 day quarantine period before being checked in
    and placed back on the shelves. Therefore the quarantined items will remain on
    your account until the quarantine period is over. You will not receive any fines
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
associated with the quarantine. Please contact the Circulation Desk with any
      questions.

GENERAL QUESTIONS AND ANSWERS
  • How do I make an appointment to visit the library? What about a computer?
       o Please call us at 847-587-0198. You will be able to reserve a computer
           when you make your library visit appointment.
  • Can I place a hold on items over the phone?
       o Yes. Call us at 847-587-0198 or fill out this form. You can also message us
           on social media or place items on hold through our catalog using your
           library card number and PIN.
  • How do I return library items?
       o Please return your library items in the drive up book returns on the north
           side of the building. Do not return items to staff members at curbside
           pickup or inside the building.
  • Do I need a library card to use curbside pickup and make a library visit
    appointment?
       o Yes, you must have a Fox Lake District Library card in order to place holds
           and to make an appointment to visit the building. However, you will not
           need the physical card to pick up your holds. All items will be checked out
           to you before you pick them up. If you live in our district and don’t have a
           card, you can apply here for a temporary card to use until you can come in
           to pick up a new, physical card. If you have lost your Fox Lake District
           card, please contact the Circulation Desk.
  • What if I don’t have a mobile phone? How can I let you know I’m in the
    curbside pickup area?
       o If you do not have a mobile phone to alert us that you are at the library to
           pick up your items, please notify us ahead of time via a landline call or via
           email, and we will make special arrangements for your pickup.
  • What if I miss or have to change my pickup time?
       o If you miss or have to change your pick-up time, call 847-587-0198, to
           reschedule. Items that have been scheduled and are not picked up will be
           cancelled after 3 days. Please do not come to pick up materials without a
           scheduled/confirmed time slot.
  • What if it is raining or we have bad weather?
       o We will do our best to provide pickup service in any weather. Should
           dangerous weather conditions arise, we will suspend services until it is safe.
           We will contact patrons as soon as possible to avoid complications.
  • Are library items safe to use?
       o All Fox Lake District Library materials will be quarantined before they are
           checked in and made available to others for checkout. We are following the
           guidelines set forth by our library system, Reaching Across Illinois Library
           System (RAILS). However, no industry organizations can make any
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
medical/scientific safety guarantees regarding library materials. It will be
            up to the individual patron to determine their comfort level using library
            materials.
   •   What are you doing to protect the safety of patrons and staff?
         o See our quarantine guidelines in the answer above, plus the library is
            providing staff with PPE (personal protective equipment). The library will
            continue to follow the CDC (Center for Disease Control) and Lake County
            Health Department guidelines.

DIGITAL SERVICES AVAILABLE WITH YOUR LIBRARY CARD
Did you know you can access our Digital Databases 24/7 from the comfort of your home
using your computer, tablet or smart phone? You'll need a Fox Lake District Library
library card number to download e-content and to use most of our e-services. Our Digital
Databases include eBooks, music, audiobooks, movies & TV, magazines, learning
opportunities, curated research materials, local & family history, and much more.

VIRTUAL PROGRAMMING
We're offering virtual programs, storytimes and tutorials. Check out our calendar of
events here. Some of our virtual programs require an email address when registering.
Some are live, and some recorded on our YouTube Channel.

HAVE ANOTHER QUESTION? NEED HELP?
If you have a question about library services, our digital collection or your library
account, contact us, send us a direct message on social media, or call the library - 847-
587-0198. You can also read more about our updated Circulation policies and
procedures here.

MORE INFORMATION
As more information is made available, this website and our social media pages will be
updated
Senior Resource Packet - The Village of Fox Lake and Fox Lake District Library Present
Additional resources provided by the
          Fox Lake District Library
 The following adult resource links were pulled by the Fox Lake District Library. More
   resources can be found on their website. (http://www2.youseemore.com/foxlake/)

                         Adult Learning & ESL
CLC Adult Education: https://www.clcillinois.edu/programs-and-classes/adulted
     The College of Lake County offers free ABE, GED, and High School completion
     instruction, as well as one-on one literacy programs for adults looking to build
     their skills.

CLC ESL: https://www.clcillinois.edu/programs-and-classes/adulted/esl
     The College of Lake County offers free ESL classes from beginner to advanced
     levels for adults whose native language is not English.

Lake County Adult Learning Connection: https://www.adultlearningconnection.org/
      A consortium of organizations that offer adult and family literacy programs

                         Community Resources
211 Lake County: https://211lakecounty.org/
      211 is the place with the answers you need to live well in Lake County, Illinois.

Administer Justice: http://administerjustice.org/
     Provides free civil legal assistance to low income individuals and families while
     also strengthening the local community through educational and outreach
     programs.

Benefits.gov: https://www.benefits.gov/
A portal to the many federal government assistance programs available. Take a short quiz
to see what's available to you today!
Community Action Action Partnership of Lake County: www.caplakecounty.org/
    Offers weatherization assistance to reduce energy costs and financial support to
    help those in need pay their utility bills

Mano y Mano: https://mamfrc.org/
     Mano a Mano's mission is to empower local immigrant families to become full
     participants in American life.

McHenry County Resource Directory - English:
https://www.mchenry.edu/peopleinneed/pindirectory.pdf

McHenry County Resource Directory - Spanish:
https://www.mchenry.edu/peopleinneed/pindirectoryspanish.pdf

Pioneer Center for Human Services: https://www.pioneercenter.org/
      Pioneer Center for Human Services serves persons with developmental
      disabilities, mental illness, traumatic brain injury, and provides early intervention
      therapies for children from birth to age five. It also serves victims of sexual assault
      through the VOICE program and homeless men, women and children through the
      PADS program.

TLS Veterans: http://www.tlsveterans.org/
     Transitional Living Services of McHenry is dedicated to helping veterans find a
     job, reintegrate into society and assisting them with finding affordable housing.

Veterans Assistance Commission - McHenry County:
https://www.mchenrycountyil.gov/county-government/departments-j-z/veterans-
assistance-commission

YWCA Lake County: https://www.ywcalakecounty.org/
   The YWCA of Lake County offers child care assistance programs, free health
   screening clinics, and many other important services that enrich our community.
Community Resources
Factcheck.org: https://www.factcheck.org/
      A nonpartisan, nonprofit resource for voters that aims to reduce the level of
      deception and confusion in U.S. politics. They monitor the factual accuracy of
      what is said by major U.S. political players in the form of TV ads, debates,
      speeches, interviews and news releases.

Federal Voter Assistance Program: https://www.fvap.gov/
      Federal voting assistance for service members, their families, and overseas
      citizens. Provides access to election officials and voting assistance officers to help
      navigate the absentee voting process.

Illinois Online Voter Registration: https://ova.elections.il.gov/

Lake County Voter Information: http://www.lakecountyil.gov/335/did-you-know
     Voting FAQs

Lake County Voter Power: https://www.lakecountyil.gov/351/voter-power-for-
registered-voters
       View a copy of your ballot, list of districts, polling place, and a copy of your voter
       registration card by providing some basic information (i.e. name, date of birth,
       etc.)

Lake County Voting Options: https://www.lakecountyil.gov/343/voting-options
     Information on voting in person on election day, early, or by mail.

McHenry County Polling Locations: https://mchenry-il.connect4.clarityelections.com/

Registration & Polling Place Lookup:
https://ova.elections.il.gov/registrationlookup.aspx
        Verify that you are registered to vote, as well as check your polling location, and
        see what districts you are eligible to vote for.

Special Voter Circumstances: http://www.lakecountyil.gov/4086/special-voter-
circumstances
      Useful information on how to vote in a variety of circumstances including from a
      hospital and nursing home
Vote Smart: https://votesmart.org/
      A non-profit, non-partisan research organization that collects and distributes
      information on candidates for public office.

                               Senior Resources
AARP Illinois: https://states.aarp.org/illinois/

AARP Safe Driver Course Locator: https://www.aarp.org/auto/driver-safety/
    The Library periodically offers this course. Check our website or with the Adult
    Reference Desk for more information.

Benefits Checkup - National Council on Aging: https://www.benefitscheckup.org/
      Find out if there are any benefit programs you are missing out on!

Caring.com Assisted Living in Illinois: https://www.caring.com/senior-living/assisted-
living/illinois
        Directory and reviews of assisted living facilities in Illinois

Illinois Aging Services: http://www.illinoisagingservices.org/
        A non-profit organization of professionals in the field of Aging Services. Their
        purpose is to assess the needs of older adults and their caregivers, assure access to
        needed services and offer education to service providers.

Illinois Department on Aging: https://www2.illinois.gov/aging/pages/default.aspx
        Helps older adults live independently in their own homes and communities.

License Plate Discount: https://www2.illinois.gov/aging/benefitsaccess/pages/license-
plate-discount.aspx
       The Secretary of State's office sends eligible seniors a notification after they are
       accepted into the Illinois Department on Aging's program. When you buy license
       plates or renew your license plate sticker, you must submit the notification to
       verify that you are qualified for the discount. If you have already renewed your
       license plate sticker and paid full price, and are now part of the Benefit Access
       Program, you may be eligible for a refund. Call the Secretary of State's Office at
       800-252-8980 for more information.
Mather Telephone Topics: https://www.mather.com/neighborhood-programs/telephone-
topics
       With Telephone Topics, you simply call a toll-free number to listen to a wide
       range of interesting discussions and programs. From wellness to education to
       music!

McHenry County Senior Services: https://seniorservicesassoc.org/locations-
overview/mchenry-mchenry-county/

McHenry Township Senior Center: https://www.mchenrytownship.com/seniors.html

Medicare.gov: https://www.medicare.gov/

Medicare.gov Nursing Home Compare:
https://www.medicare.gov/nursinghomecompare/search.html?
        Detailed information about every Medicare and Medicaid-certified nursing home
        in the country.

Northeastern Illinois Agency on Aging: https://www.ageguide.org/

Pass It On: https://www.consumer.ftc.gov/features/feature-0030-pass-it
       Chances are good that someone you know has been scammed. They may not talk
       about it, but the statistics do. The truth is that sharing what you know can help
       protect someone who you know from a scam.

Ride Free Transit Benefit: https://www2.illinois.gov/aging/benefitsaccess/pages/ride-
free-transit-benefit.aspx

Senior Care Volunteer Network: https://www.scvnmchenrycounty.org/
      Their mission is to help seniors living in McHenry County and Sun City Huntley
      maintain their independence, dignity and quality of life by remaining in their own
      homes or the home of a loved one for as long as possible.

SeniorLiving.org: https://www.seniorliving.org/
      Provides blood pressure screening, health screenings, & exercise classes.
Health & Mental Health Resources
Family Health Partnership Clinic: http://hpclinic.org/
      The clinic, based in Crystal Lake, ensures that the residents of the McHenry
      County area will enjoy the benefit of full access to high quality health care,
      regardless of the ability to pay. The Clinic operates on a sliding fee scale, although
      no patient is turned away due to inability to pay. At registration, patients will be
      asked to provide some proof of income. NOTE: Because all of the doctors and
      some of the nurses volunteer their time, hours when patients can be seen is limited.
      Appointments are necessary. Call the Clinic main phone number at 779.220.9300
      to schedule an appointment.

GetCoveredIllinois: https://getcovered.illinois.gov/en
     Illinois's official health insurance marketplace

Illinois Health Matters: http://illinoishealthmatters.org/
        Information on healthcare reform and the Illinois Marketplace.

Lake County Behavioral Health Services Office:
https://www.lakecountyil.gov/684/behavioral-health-services
        Offers programs that can help with mental health and substance abuse challenges.

Lake County Mental Health Resources:
http://findhelplc.org/index.php/component/cpx/?task=services.tree&code=r

McHenry County Health Department: https://www.mchenrycountyil.gov/county-
government/departments-a-i/health-department

McHenry County Mental Health Resources:
https://www.mchenrycountyil.gov/county-government/departments-j-z/mental-health-
board/resources

National Suicide Prevention Lifeline: https://suicidepreventionlifeline.org/
      The National Suicide Prevention Lifeline is a national network of local crisis
      centers that provides free and confidential emotional support to people in suicidal
      crisis or emotional distress 24 hours a day, 7 days a week. 1-800-273-8255 or chat
      online.
Housing & Food Support
A Safe Place: http://www.asafeplace.org/
      Offers shelter, transitional housing, court advocacy, referrals, and comprehensive
      counseling to survivors of domestic violence.

IDHS - Apply for Cash, SNAP, or Medical Assistance:
http://www.dhs.state.il.us/page.aspx?item=33698

IL Department of Human Services: http://www.dhs.state.is.us/
      Apply for cash or food stamp assistance online

Lake County Haven: https://www.lakecountyhaven.org/
     Lake County Haven is a social-service agency dedicated to meeting the needs of
     homeless women and children.

Lake County Housing Authority: http://www.lakecountyha.org/
     Offers a variety of housing opportunities and options for those in need.

Northern Illinois Food Bank: http://www.solvehungertoday.org/
      Offers immediate food support.

PADS Lake County: http://www.padslakecounty.org/
     PADS offers immediate shelter assistance and other support.

PADS McHenry County: https://www.pioneercenter.org/programs/homeless-services-
mchenry-county-pads/mchenry-county-pads/

                 Resource for the Vision Impaired
Bookshare: https://www.bookshare.org/cms/
     Bookshare® is an online library of digital books for people with print disabilities.
     It operates under an exception to U.S. copyright law which allows copyrighted
     digital books to be made available to people with qualifying disabilities.

Chicago Lighthouse: http://www.thechicagolighthouse.org/
      The Chicago Lighthouse is a not-for-profit agency committed to providing the
      highest quality educational, clinical, vocational and rehabilitation services for
children, youth and adults who are blind or visually impaired, including deaf-blind
       and multi-disabled.

Illinois Talking Book and Braille Service:
https://www.cyberdriveillinois.com/departments/library/tbbs/
        TBBS supports the activities of the Illinois Network of Libraries Serving the Blind
        and Physically Handicapped. The network includes a regional center at the State
        Library, three library sites throughout the state known as Talking Book Centers,
        and an Illinois Machine Lending Agency. Collectively, all of these centers
        circulate unabridged books in audio format.

                      Environment & Recycling
Electronics Recycling Year-Round Drop Off Locations - Lake County:
http://www.swalco.org/163/electronics-year-round-drop-off-location

Environmental Defenders of McHenry County: http://mcdef.org/

McHenry County Green Guide Recycling Directory:
https://www.mchenry.edu/green/greenguide.pdf

Pharmaceutical Disposal Locations - Lake County:
http://www.swalco.org/168/pharmaceutical-disposal-options

                            Jobs & Employment
Career Transitions Center of Chicago: https://ctcchicago.org/ahome.asp
      A nonprofit group from Chicago that aids those who find themselves changing
      jobs or careers.

CareerBuilder: https://www.careerbuilder.com/

CareerOneStop: https://www.careeronestop.org/
      Military transition help, green careers, resume help, and more.

IDES - Illinois Department of Employment Security:
http://www.ides.illinois.gov/pages/default.aspx
Job placement and referrals, unemployment insurance, employment and training
       programs, career and labor market information, payroll tax filing, and more.

Illinois Job Network: http://www.illinoisjobnetwork.com/

Illinois WorkNet: https://www.illinoisworknet.com/
Career resources for job seekers; disability resources.

IllinoisJobLink: https://illinoisjoblink.illinois.gov/ada
        Match your job requirements and skills to job openings in Illinois.

Indeed: http://www.indeed.com/

Job Center of Lake County: http://www.lakecountycareers.com/

McHenry County College Career Services: https://www.mchenry.edu/careerservices/

Occupational Outlook Handbook: https://www.bls.gov/ooh/

Shah Center for Corporate Training: https://www.mchenry.edu/shah/

USA Jobs: https://www.usajobs.gov/

Workforce 50: https://www.workforce50.com/
     Jobs for older workers, experienced workers, and job changers.

ZipRecruiter: http://www.ziprecruiter.com/
State of Illinois
          Illinois Department of Public Health                                                  COVID-19
                                                           General Prevention
Protect yourself from all infectious diseases by using these precautions.

       Stay home when                              Avoid contact with                                      Get adequate sleep and
         you are sick                              people who are sick                                     eat well‐balanced meals

 Wash hands often with soap                         Wear a cloth face                                     Avoid touching your eyes,
 and water for 20 seconds or                        cover when going                                        nose, or mouth with
  longer and dry hands with                           out in public                                       unwashed hands or after
    a clean towel or air dry                                                                                  touching surfaces

    Cover your mouth with                        Clean and disinfect “high                                       Call before visiting
    a tissue or sleeve when                        touch” surfaces often                                             your doctor
     coughing or sneezing

Clean all “high‐touch” surfaces every day.
High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables
and bedside tables. Use a household cleaning spray or wipe, according to the label instructions. Labels contain
instructions for safe and effective use of the cleaning product, including precautions you should take when applying
the product, such as wearing gloves and making sure you have good ventilation during use of the product.

                                                                                             Questions about COVID‐19?
                                                                     Call 1‐800‐889‐3931 or email dph.sick@illinois.gov
                                                              Illinois Department of Public Health ‐ www.dph.illinois.gov
                                                                         Printed by Authority of the State of Illinois   •   4/6/20   IOCI 20-673
State of Illinois
              Department of Human Services

    PANDEMIC EBT (P-EBT) SNAP BENEFITS
Need Help Buying Food for Your School Age Children?
Apply for P-EBT SNAP Benefts. This is a special beneft that can help you buy food for your school age children 3 to 17 years
old and 18 to 22 years old (in high school), who would receive National School Lunch Program free or reduced-priced meals
when schools are in session.

Already Receiving SNAP?
If you currently receive SNAP benefts, you DO NOT need to apply for P-EBT benefts. You are automatically eligible to receive
these benefts. Your additional P-EBT benefts will be loaded into your Illinois LINK EBT account along with your regular SNAP
benefts.

How Much Will My Family Receive?
The beneft amount is a daily meal cost for the number of school days in the month for each eligible child in your home. For
March, there were 10 school closure days. For April, there were 22 school closure days. March and April P-EBT benefts will be
combined into one issuance for a total of $182.40 per eligible child in your home. Benefts WILL BE ISSUED through the end of
the school year.

But My Family is Not Receiving SNAP Benefts
Is This Beneft Based on Household Income/Resources/Citizenship?
No, the only eligibility factor is that your child(ren) attend a school that participates in the National School Lunch Program and
are eligible to receive free or reduced-priced meals when they are in school. For many schools, individual students qualify for
free or reduced-price eligible meals. For other schools that participate in the in the Community Eligibility Provision(CEP), all
enrolled students will qualify as meals are provided at no cost to the students. If you recently applied for free or reduced-price
meals, P-EBT benefts will begin the month you become eligible. The head of the household of these students currently not
receiving SNAP benefts will need to apply and be approved for P-EBT benefts.

How Do I Apply for P-EBT?
These instructions are for you to follow if you are not already receiving regular SNAP benefts.
• The most efficient way to apply is online at ABE.illinois.gov. If you apply online and include your Social Security Number (if
  you have one), it may help expedite the processing of your application for benefits; OR
• You can also complete a paper application by going to the IDHS website at dhs.state.il.us and email to DHS.FCS.PEBT@
  illinois.gov; OR
• Mail a completed paper application to:
                                                          Central Scan Unit
                                                           P.O. Box 19138
                                                     Springfield, IL 62763-9138

How Do I Get My P-EBT Benefts?
You will receive a P-EBT LINK card in the mail with instructions on how to set up a PIN and use the card. Your benefts
will already be available on the card for you to make food purchases at most grocery stores.

                       IDHS 4980 (N-04-20) PEBT Flyer
                       Printed by the Authority of the State of Illinois   WEB
Sometimes we all need a little help.
                       AAHAA is here with resources and services that can help you through this difficult time.

                            Our Network Nurse can         • GROCERIES                • SHOPPING ASSISTANCE
                            help with solutions for:     • PRESCRIPTIONS             • RENT/UTILITIES
                                                         • CORONAVIRUS INFO          • TIPS TO STAY SAFE
(847) 847 - 395-2809                                     • HEALTH INSURANCE          • HEATH EDUCATION
    X19 OR X25                                           • REFERRALS TO PHYSICIANS   • HOUSING CONCERNS
  aahaa4health.org                                         DENTISTS, COUNSELORS

                           Our Certified Application     • MEDICAID APPLICATIONS     • SNAP APPLICATIONS
NETWORK NURSE™             Specialist can assist with:   • ACA APPLICATIONS          • MEDICAL TRANSPORTATION
 414-737-6601
                        Improving the health of our community one neighbor at a time.
   ________________________________________________________________________________________
                                     GRANT TOWNSHIP FOOD PANTRY
                                    If you or someone you know needs food,
                                    please call Grant Township at 847-740-2233.
                                    Drive through distribution of food is available
                                    at the lower level by appointment only.

                                       26725 W. Molidor Rd. Ingleside, Il.
                                   • Monday, Tuesday, & Thursday 8:30 am - 2pm
                                   • Friday 8:30am to noon.

                                      GRANT TOWNSHIP TRANSIT
                       As of 6/10/2020 Grant Township Transportation services
                           will be providing rides for medical appointments.
                                   PASSENGERS MUST WEAR MASKS.

                                    Fares: Monday, Wednesday, and Friday
                                              $2.00 within 10 miles, one way
                                              $4.00 10 - 20 miles, one way

                                      For Senior, Disabled and Low-Income

                    Call 847-546-7433, for information, signup, reservations, or cancellations.
   _________________________________________________________________________________________

                                                                  • Catholic Charities
                                                                    (847) 782- 4000

• Community Action Partnership                                  • Mothers Trust Foundation
  (847) 740-2115                                                  (847) 482-9189
                                                               Monday – Thursday, 9 am to 4 pm
Antioch Area Healthcare
                        Accessibility Alliance   Network Nurse™
                           (847) 395-2809        (414) 737-6601
                          aahaa4health.org

              Improving the health of our community one neighbor at a time.

                             TIME FOR OPEN ENROLLMENT
                       AAHAA CAN HELP WITH OPEN ENROLLMENTS!

MEDICARE OPEN ENROLLMENT                                2021 MARKETPLACE
                                                        OPEN ENROLLMENT

Signing up with Medicare for the first time?         Begins: November 1, 2020
Need help understanding your options?                Ends: December 15, 2020
Questions about Medicare’s Open                   Coverage Starts: January 1, 2021
Enrollment?
                                                              Let AAHAA’s
   Call AAHAA’s Network Nurse™                      Certified Application Counselor
Maureen Cull, RN, BSN (414) 737-6601                      help you sign up for
                                                   Marketplace Health Insurance (ACA).
       During Open Enrollment you may:
   •    Change from original Medicare to a               Stephanie Young, CAC
        Medicare Advantage Plan                           (847) 395-2809 X10
   •    Change from a Medicare Advantage
        Plan back to original Medicare           For coverage, you need to enroll during
   •    Switch Medicare Advantage plans          this annual open enrollment period
   •    Join a Medicare Part D Prescription      unless you qualify for special enrollment
        Drug Plan
                                                 or Medicaid/Chip.
   •    Switch Medicare Part D
        Prescription Drug Plans
                                                       Can be completed by phone.
                                                        Call for more information.

AAHAA can also assist you with applications for Illinois Medicaid and SNAP benefits.
                          Please call 847 395-2809
   Now serving Antioch Township, Lake Villa Township, and Grant Township
GROCERIES/OTHER

*Aldi (Antioch) Monday - Friday 9am-7pm                                        (855) 955-2534
        1390 Deep Lake Road, Antioch                                               aldi.us
        Seniors: Tuesday & Thursdays 8:30am-9:30am

*Dollar General (Fox Lake) 8am-8pm                                            (224) 259-2818
        488 Orchard Street                                                    dollargeneral.com
        Hours for all general public

*Dollar General (Fox Lake) 8am-8pm                                             (224) 337-3320
        71 E Grand Avenue                                                     dollargeneral.com
        Hours for all general public

*Jewel/Osco (Antioch) 6am-Midnight & Pharmacy Hours 8am-10pm                    (847) 395-7363
       966 Rte. 59, Antioch                                                     jewelosco.com
       Delivery and pickup available, may be delayed

*Jewel/Osco (Fox Lake) 6am-Midnight Pharmacy Hours 8am-10pm                      (847) 973-9075
       1350 US-12, Fox Lake, IL 60020                                           jewelosco.com
       Delivery and pickup available, may be delayed

*Lovin’ Oven Cakery (Antioch & Round Lake Locations)
        455 Lake Street, Antioch IL 60002                                    Antioch - (224) 788-9558
        2207 N. IL 83, Round Lake IL 60073                               Round Lake Beach - (847) 231-4700
        Tuesday-Saturday 7am-6pm, Sunday 8am-1pm                               lovinovencakery.com
        Walk-in or curbside pickup, online ordering

*Old Mill Creek Country Store (Antioch)                                          (224) 788-8085
       19588 W. IL Route 173, Antioch                                      oldmillcreekcountrystore.com
       Monday-Saturday 8am-7pm & Sunday 10am-6pm
       Organic meat, produce, dairy, deli, grocery & frozen foods

*Piggly Wiggly (Antioch) 7am-9pm                                                 (847) 395-7842
        460 Orchard Street, Antioch                                              shopthepig.com
        Seniors encouraged to shop daily from 7am-9am

*Val’s Fresh Market (Fox Lake)                                                   (847) 587-0940
        17 Towne Centre Lane, Fox Lake                                            shopvals.com
        Monday-Saturday 8am-8pm, Sunday 8am-7pm
        Hours for all general public

*Walmart Supercenter (Antioch) 7am-8:30pm                                         (847) 838-2148
      475 East, IL-173, Antioch                                                    walmart.com
      60 & older can shop the store & pharmacy one hour before opening
      Limited number of customers in store at one time

*Woodman’s (Lakemoor) 7am-10pm                                                    (779) 704-4220
     27555 IL Route 120, Lakemoor                                               shopwoodmans.com
     Senior Shopping Hours: Tuesdays & Wednesdays 6am-8am
VETERINARIANS

*Antioch Animal Hospital, Monday - Friday 7:30am-5pm & Saturday 8am-4pm    (847) 395-0636
       40949 N. IL-83, Antioch
       Please call the office in advance.
       A staff person will come out to your car to take your pet inside,
       administer treatment and return them to you in your car.

*Lakes Animal Clinic (Antioch)                                             (847) 395-0100
       222 IL-173, Antioch
       Please call the office in advance.
       Monday-Friday 8am-5pm (closed from 12-1pm) & Saturday 8am-2pm

*Fox Lake Animal Hospital, Monday- Friday 9am-6pm & Saturday 8am-2pm       (847) 587-0505
       161 US-12, Fox Lake
       Please call the office in advance.
       A staff person will come out to your car to take your pet inside,
       administer treatment and return them to you in your car.
THE COVID HOUSING RELIEF PROGRAM
Do You Need Help Paying Your Rent or Utility Bills?
Have you lost your job because of COVID-19, or do you have large medical bills? If you answered yes and live in
Lake County, you can apply for the COVID Housing Relief Program (CHRP). If you qualify and are a renter, you
can get help paying your rent, gas and electric bills for up to three months. If you own your own home, you can
get help for utility bills only.

Who is Eligible?
In order to quality for help:
  »    You must be a Lake County resident.
  »    You must have recently lost income due to COVID-19, because of a job loss or other reasons, such as
       because you have to miss work to care for your school-age children. You can also qualify if you have a
       large unexpected medical cost related to COVID-19.
  »    You must have limited savings.
  »    Your household must have a current annual household income below the following amounts:

     Size of
   household   1 Person    2 Person     3 Person     4 Person    5 Person     6 Person    7 Person     8 Person
               $51,000      $58,250      $65,550     $72,800      $78,650     $84,450      $90,300     $96,100

Who Can I Contact to Apply?
If you believe you are eligible, please call 211 or text your zip code to 898211 for more information and to get
help.
You will need to fill out an application and provide evidence of your income and expenses. If you are
approved, the money will be sent to your landlord or utility company.

Additional Information for Landlords:
Landlords, if your tenant may benefit from this program, please forward this flyer or let them know they can
call 211 or text their zip code to 898211. If your tenant qualifies, a CHRP provider will contact you and ask you
to complete some verification information. Once approved, the CHRP provider will pay you directly.
Emergency Shelter Site Locations
     Overnight Shelter, Food & Hospitality for Individuals and Families with Children Experiencing Homelessness

                             October 1, 2019 through April 30, 2020
            Bus service provided to sites from PADS Day Resource Center – 1800 Grand Ave, Waukegan

                       Individuals & Families Welcome            Shelters Open 7pm To 7am
                       After 10pm a police escort is required to gain entrance to the shelters

                                                  Zion Christian Assembly           1st Presbyterian Church/Deerfield
                                                   2929 Bethel Blvd, Zion             824 Waukegan Road, Deerfield
SU                                                       MEN ONLY
                                              NO WALK INS | NO SMOKING
                                                                                              NO WALK INS
                                                                                              NO SMOKING
                                                                          47 beds                             47 beds
                                              Chain of Lakes Community Bible         Shepherd of the Lakes Lutheran
        Chain of Lakes Community Bible         43 W Grass Lake Rd., Lake Villa         285 E Washington, Grayslake
M       will not be open the 1st Monday
                 of each month
                                                         MEN ONLY
                                                        NO WALK INS
                                                                       47 beds                              47 beds
                                              Wildwood Presbyterian Church            First Presbyterian Libertyville
                                            18630 W Old Gages Lake Rd, Grayslake        219 W. Maple, Libertyville
TU                                              NO WALK INS / NO FAMILIES

                                                                    35 beds                             47 beds
             North Point Church                   Shiloh Baptist Church               St. Mary’s – Fremont Center
       900 Lewis Ave., Winthrop Harbor          800 S. Genesee, Waukegan              22333 W Erhart, Mundelein
W               NO WALK INS
                 MEN ONLY
                                               NO SMOKING / NO FAMILIES                      NO SMOKING

                              35 beds                              35 beds                                30 beds
                                                   St. Mary of Vernon                  United Protestant Church
                                              236-A US Hwy 45, Indian Creek           54 South Whitney, Grayslake
TH                                                                                            MEN ONLY

                                                                       47 beds                            40 beds
                                                   Chapel of Libertyville
                                                                                           St. Mark Lutheran
                                              1200 American Way, Libertyville
                                                                                      1822 Grand Ave, Lindenhurst
F                                                      MEN ONLY
                                                      NO WALK INS
                                                                                                           47 beds
                                                                     47 Beds
                                               United Methodist Libertyville         Messiah Evangelical Lutheran
                                                 429 Brainerd, Libertyville          25225 W Ivanhoe, Wauconda
SA                                                                                           MEN ONLY

                                                                       47 beds                              40 beds
                          Revised 9/10/19     Showers Available       Handicap Accessible
Need Help? Call 211.
AN EXPERT NAVIGATOR WILL GUIDE YOU TO THE HELP YOU NEED:

Housing | Utilities | Food | Crisis Help | Mental Health & Addiction | Health Care
Financial Support | Personal, Child & Family Support | Education | Transportation
Employment | Legal & Immigration | Government | Volunteering | Disaster Information

WHY 211?
• IT’S FREE - Just call or text to reach a real person
   who will connect you to real answers.
• IT’S FAST - You’ll be quickly connected with
   available resources you need.
                                                           CALL 211 OR
• IT’S COMPREHENSIVE - 211 is a central
   access point to the health and human services          TEXT YOUR ZIP
   in Lake County...so you get the help you need.        CODE TO 8982
• IT’S CONFIDENTIAL - You never have to                               11
   provide your name...just your zip code.               TO GET CONNE
                                                                      CTED

                                                         211LakeC
                                                                 ounty.org
Bill
                                                                                                          Payment
                                                                                                        Assistance

ComEd is here to help.
BILL PAYMENT ASSISTANCE FOR INCOME ELIGIBLE CUSTOMERS
As the economy reopens, ComEd recognizes you may be experiencing financial hardship, so we are offering
additional bill assistance to help you pay your energy bill.

PROGRAM DETAILS
The ComEd Bill Payment Assistance Program helps income eligible customers who are past-due on their energy bills.
   • Eligible customers can receive a one-time bill assistance credit of up to $500 for past-due balances,
      up to the amount of the balance.
   • Available only for a limited time! The ​Bill Payment Assistance Program expires on 12/31/2020
     or until funds are exhausted, whichever comes first.
   • Funds are available on a first-come, first-serve basis.

ELIGIBILITY
Residential customers who are eligible to receive Low Income Home Energy Assistance Program (LIHEAP) benefits:
   • must have received a LIHEAP grant after October 1, 2019; and
   • must currently have a past-due balance on their ComEd account.
   OR
Residential customers who are income eligible but not LIHEAP approved:
   • must complete an application form, which includes verification that they are income qualified
      (household income of 200% or less of Federal Poverty Level (FPL)); and
   • must currently have a past-due balance on their ComEd account.

APPLY NOW!
To learn more about eligibility requirements and
apply for a Bill Payment Assistance Program credit:
Call 1-800-EDISON-1 (1-800-334-7661)
or visit ComEd.com/BillAssistance
Helping You Manage Your Energy Bills
Your wellbeing is central to every decision we make at Nicor Gas. As the impacts of the coronavirus
(COVID-19) continue to unfold, we are assessing the needs of our customers and communities to make
sure we’re providing all the support we can. If you’re facing financial hardship due to COVID-19, we’re
here to help by connecting you to energy assistance, offering extended payment options and providing
energy-saving measures.

LIHEAP Energy Assistance Funding (CARES Act)                                                                           Energy Assistance Resources
The federal Low Income Home Energy Assistance Program (LIHEAP) helps                                                                      Sharing Program
those in need pay their heating expenses. The federally funded assistance
                                                                                                                                          Nicor Gas and our customers donate funding each
helps manage costs associated with home energy bills, weatherization
                                                                                                                                          year for the Nicor Gas Sharing Program, which is
and more. Open enrollment for the 2020-2021 Low Income Energy
                                                                                                                                          administered by the Salvation Army and offers bill
Assistance Program (LIHEAP) year begins July 27 for all eligible customers.
                                                                                                                                          payment assistance to residential customers in need.
Additional funds may be available through the CARES Act.
                                                                                                                                        Since the crisis began, Nicor Gas has worked with the
For updates and additional information, call 877.411.9276 or visit
                                                                                                                                        Salvation Army to modify the eligibility criteria in order
liheapillionois.com.
                                                                                                                                        to assist more customers who may be experiencing
                                                                                                                       economic hardship during this time.
Extended Payment Arrangements                                                                                          Eligible customers can receive a Sharing Grant up to $350 or $400, based
To further assist our customers through the current effects of the                                                     on the account balance. To apply, contact a Salvation Army listed at
COVID-19 pandemic, Nicor Gas is offering extended payment plan                                                         nicorgas.com/energyassistance or call 773.205.3520
options up to 24 months for customers in need with no down payments.
                                                                                                                       211 Illinois
These measures are designed to help customers avoid service
                                                                                                                       211 Illinois helps to connect customers to energy assistance resources
disconnections and lower monthly payments by spreading out costs over
                                                                                                                       in their local area to help them pay their bills. Contact 211 Illinois (dial
time. Visit nicorgas.com to establish a payment arrangement online.
                                                                                                                       2-1-1) for a list of local resources and funding available for emergency
                                                                                                                       assistance. Help is available 24/7. Visit Illinois211.org
Energy Aide Program
The Nicor Gas Energy Aide program is administered by select local                                                      Free Weatherization
agencies. Eligible residential customers can receive an Energy Aide Grant
                                                                                                                       Income-qualified households can receive weatherization assistance to
up to $250 toward their past due balance. This grant does not need to be
                                                                                                                       save energy and money. Nicor Gas partners with Community Action
paid back.
                                                                                                                       Agencies and Community-Based Organizations to help income-qualified
COVID-19 Special Assistance                                                                                            customers access affordable energy services and increase comfort in
A special program component is available for customers who were                                                        their homes. Free measures and upgrades may include:
impacted by the COVID-19 pandemic. This program will run until                                                           ○   Air sealing
December 31, 2020. If eligible, customer can receive a grant up to $300                                                  ○   Attic and wall insulation
toward their past due balance                                                                                            ○   Furnace repair and replacement

To find an office near you, please visit nicorgas.com/energyassistance for                                             Call 877.886.4239 or visit
a list of agencies.                                                                                                    nicorgas.com/freeweatherization​for more information.

   Credit Counseling Assistance
   If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling
   agency at 800.251.2227 (866.559.8198 for Spanish) or visit credability.org. (Usted puede visitar la versión del español Idioma
   del sitio haciendo clic aquí.) nicorgas.com/energyassistance

© 2020 Southern Company Gas. All rights reserved. Do not reuse text or graphics without written permission. NG-19826
Save Energy. Save Money.
                                                                                          2

With the family spending more time
at home these days, you’re probably
using more energy than normal. Now is
the time to take control of your energy
                                                                                   72°F

                                                                    3

bills by taking these simple, convenient
steps to maximize your savings without
sacrificing comfort, style or convenience.                                     6
                                                                                                                     5
                                                                                              1

Tips for a More                                                                                   4

Energy-Efficient Home:
1. In the Kitchen                                                       4. In the Laundry Room
   • Install a faucet aerator to conserve water                            • Wash clothes in cold water as much as possible
   • Use the short wash cycle on your dishwasher, and wait to              • Avoid overloading your dryer, or hang your clothes outside
     wash until you have a full load                                         to dry
   • Keep the oven door closed while baking, and put lids on               • Clean the lint filter after each use
     pans when cooking
                                                                        5. Outside
   • Use cold water with the garbage disposal. You’ll save the
                                                                           • Consider a natural gas grill for convenience; there’s no mess
     energy used to heat the water, and it will keep grease and
                                                                             and no tank exchange
     fats in solid form so they move more easily through the
                                                                           • Grill outside to reduce the heat in the kitchen
     system
                                                                           • Cover your pool and spa when not in use
2. In the Attic and Basement
                                                                        6. Other Areas Throughout Your Home
   • Check the insulation levels in your attic. Consider adding
                                                                           • Install a smart or programmable thermostat to help
     more if you have less than 14 inches of insulation
                                                                             regulate your home’s temperature throughout the day
   • Clean or replace air filters for your furnace regularly
                                                                           • Keep shades on the sunny side of the house open during
   • Insulate your ducts and pipes with low cost
                                                                             the winter and closed during the summer
     fireproof insulation
                                                                           • Use weatherstripping around windows and doors to
   • Install a water heater jacket to reduce up to 15% off of the
                                                                             prevent air leaks
     costs of heating water by preventing energy loss
                                                                           • Have appliances professionally installed and serviced
   • Most families can safely lower the water heater
                                                                             according to the manufacturer’s maintenance schedule
     temperature to 120 degrees Fahrenheit

3. In the Bathroom
   • Use a low flow showerhead or get a shower timer to
     minimize your shower time to 4-5 minutes
   • Take showers instead of baths
   • Fix leaky faucets
   • Install faucet aerators to conserve water

  Free home assessments and energy-saving kits!
  Our free home assessment includes installation of energy-saving products and a comprehensive report
  of efficiency recommendations tailored to your home. You can also order free water-saving and
  weatherization kits to be delivered to your door so that you can see even more savings.

                           For more ways to save, visit nicorgas.com/waystosave
Identity Theft Scam Alert
Did you receive a debit card from the Illinois Department of Employment Security (IDES) in the
mail, but you did not file for IDES benefits? It’s very likely a scam!

The Fox Lake Police Department and the surrounding communities have recently taken several
reports of Identity Theft regarding individuals who did not apply for unemployment through the
state, but received benefit claim information.

If you receive a letter and/or debit card from IDES without filing, residents are encouraged to:

- DO NOT use the card or call the number and provide personal information.

- Monitor your credit.

- Report to IDES under Reporting Unemployment Insurance. More information: https://
www2.illinois.gov/ides/Pages/Reporting_Unemployment_Insurance_Fraud.aspx

- File a police report if your identity has been stolen.

Due to COVID-19 Equifax, Experian, and TransUnion are now offering free weekly online reports
through www.annualcreditreport.com until April 30, 2021.

Make sure you review your credit report carefully for anything unusual or credit cards you did not
apply for. If you find you are a victim of identity theft, make sure you file a police report with your
local police.
Contact tracing call?
                               5 things to know

      A contact tracer from your state health department might call if you’ve been
      exposed to COVID-19. But scammers are pretending to be contact tracers, too.
      Here’s how you can spot the scam.

                                    Real contact tracers won’t ask you for money.
                                     Only scammers insist on payment by gift card, money
                                     transfer, or cryptocurrency.

                                    Contact tracing doesn’t require your bank
   1234567890 1234                  account or credit card number.
                  1234 5678 9012     Never share account information with anybody who
                                     contacts you asking for it.

                                    Legitimate contact tracers will never ask
          123-45-6789
           JOHN DOE
                                    for your Social Security number.
                                     Never give any part of your Social Security number
                                     to anyone who contacts you.

                                    Your immigration status doesn’t matter for
                                    contact tracing, so real tracers won’t ask.
                                     If they do, you can bet it’s a scam.

              !                     Do not click on a link in a text or email.
                                     Doing so can download malware onto your device.

Talking to a real contact tracer helps stop the spread of COVID-19. Reporting scammers
helps stop them, too. Report fake contact tracers to your state and at ftc.gov/complaint.

                                   For more information about contact tracing visit your
                                   state health department’s website and
                                     ftc.gov/coronavirus/scams
KEEP CALM                                                       and Avoid
             Coronavirus Scams
Here are 5   things you can do to avoid a Coronavirus scam:

                         Ignore offers for vaccinations and home
                         test kits.
                          Scammers are selling products to treat or prevent
                          COVID-19 without proof that they work.

                         Hang up on robocalls.
                          Scammers use illegal sales call to get your money and
                          your personal information.

                         Watch out for phishing emails and
                         text messages.
                          Don’t click on links in emails or texts you didn’t expect.

                         Research before you donate.
                          Don’t let anyone rush you into making a donation. Get
                          tips on donating wisely at ftc.gov/charity.

                         Stay in the know.
                          Go to ftc.gov/coronavirus/scams for the latest
                          information on scams. Sign up to get FTC’s alerts at
                          ftc.gov/subscribe.

                                                                  If you see a scam, report it to
   Federal Trade Commission                                        ftc.gov/complaint
•     Don’t pay anyone to get your relief payment. There are no fees to get your money.

        Avoid                              CORONAVIRUS
        Relief Payment Scams
         4 things you can do to avoid a Coronavirus relief payment scam

                                                    Don’t respond to calls, texts, or emails
                                                    about money from the government—or
                                                    anyone asking for your personal or
                                                    bank account information.
                                                      Government agencies like the IRS will not call, text,
                                                      or email you about your relief payment.

                                                    Don’t pay anyone to get your
                                                    relief payment.
                                                      There are no fees to get your money.

                                                    Don’t respond to anyone who says your
                                                    payment was too high, and tells you to
                                                    repay the money by sending cash, a gift
                                                    card, or a money transfer.
                                                      That’s always a scam.

                                                    Never click on links in emails, texts, or on
                     irs.gov/coronavirus            social media about your relief payment.
                                                      Always start at irs.gov/coronavirus to check your eligibility,
                                                      payment status, enter direct deposit information, or find out
                                                      what to do to get your payment.

                                                                                   To get official updates and more information
                                      Learn more about scams at                    about your relief payment, always go to
    Federal Trade                     ftc.gov/coronavirus/scams                    irs.gov/coronavirus
     Commission
You can also read