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Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
1

Successful municipal and regional projects in over-
coming gaps in broadband provision.

A r e s e a rc h o n b e h a l f o f t h e
ministry of economics and technology.
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
Successful municipal and regional projects in overcoming
    gaps in broadband provision.

2

    Imprint

    Purchaser
    Ministry for Economics
    Scharnhorststraße 34-37
    D-10115 Berlin
    Germany

    Text and Editing
    Agentur für Kommunikation und kommunales Management (atene KOM) GmbH
    Managing Director: Tim Brauckmüller
    Amtsgericht Berlin Charlottenburg HRB 111699

    Editorial Deadline
    23. Februar 2010

    Authors
    Tim Brauckmüller
    Gordon Albrecht
    Eike Gutt
    Jörn Henrich-Matejka

    Contact
    atene KOM GmbH
    Georgenstraße 24
    D-10117 Berlin
    Telefon: 030 6098990-0
    Telefax: 030 6098990-99
    E-Mail: info@atenekom.eu
    www.atenekom.eu
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
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Content
1.   Abstract.......................................................................................................................... 4

2.   Method of research...................................................................................................... 6
     2.1 Outline of the problem . .................................................................................................. 6
     2.2. Aims .................................................................................................................................... 6
     2.3. Data collection . ................................................................................................................ 7
     2.4. Subject of the study . ....................................................................................................... 8
     2.5. Sample of best practice examples................................................................................. 8

3.   Best practice examples.............................................................................................. 10
     3.1. Examples from an economic perspective ................................................................. 11
     3.2. Examples from an administrative point of view ......................................................19
     3.3. Examples from a technological perspective ............................................................28
     3.4. Other best practice examples......................................................................................35

4.   Conclusions..................................................................................................................36
     4.1. Challenges for project participants ...........................................................................37
     4.2. Demand analysis, feasibility studies and information events...............................38
     4.3. Topographical conditions and choice of technology .............................................39
     4.4. Financing: opening markets and funding .................................................................39
     4.5. Solution partners of communes and regions ...........................................................40
     4.6. Contracts and access prices for customers . ............................................................40

5.   Recommendations for action................................................................................... 42
     5.1. Administrative approach . ............................................................................................42
     5.2. Economic perspective ...................................................................................................45
     5.3. Technological approach ...............................................................................................47

6.   Checklist for municipal broadband projects.........................................................50
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
Successful municipal and regional projects in overcoming
    gaps in broadband provision.

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               1	Abstract
          In the past 15 years, the Internet has developed rapidly both technically and in content.
          Whereas at the beginning only few offers were available, mainly consisting of text do-
          cuments, there has been an increase in new multimedia content over the years. The
          technical development, known today as web 2.0, has contributed to the fundamental
          change not only in the technical conditions and standards but also in the way services
          and content are used today.

          The relevance of a fast internet connec-        lability of qualified personnel. 3 A decis-
          tion and the disadvantages of having            ive factor for the location of households
          poor access are basically indisputable.         and small businesses is the availability
          Not only in the telecommunications sec-         of broadband internet and the access to
          tor broadband is a central growth fac-          information and the communication pos-
          tor. Economic growth can be effected by         sibilities that come with it. The unavaila-
          improved communication possibilities.1          bility of broadband can lead to structural
          Increased productivity and new areas of         problems in the affected regions and can
          business are connected to that and can          in the worst case lead to moving away of
          have a positive effect on employment in         firms and young people.
          the long run.2
                                                          In the past years the telecommunication
          In questionnaires firms measure the same        companies have invested huge amounts
          importance to broadband connection as           in the modernization and expansion of
          to convenient traffic accessibility or avai-    Germany’s broadband infrastructure.
                                                          Even in the coming years, extensive in-
          1 See: OECD – The role of communication inf-    vestments are planned in the develop-
            rastructure investment in economic recovery   ment of the network.
            (2009) p. 5

          2 See: Katz et al (2009): Die Wirkung des
            Breitbandausbaus auf Arbeitsplätze und die    3 See: Breitbandzugang als Standortfaktor für
            deutsche Volkswirtschaft                        Unternehmen im ländlichen Raum Baden-
                                                            Württembergs 2009
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
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Today 22 million of the 24 million broad-        the past years makes it possible to use
band connections are DSL connections             radio linked technology to provide cus-
integrated in the classic telephone con-         tomers with a high data speed. Internet
nection.4 A pioneer in the expansion is          connections are now being offered more
“Deutsche Telekom AG” which as a priva-          and more using radio networks which are
tized company plays a huge role in the im-       based on WLAN or WiMAX. Mobile com-
provement of provision. With that Deut-          munication systems have won in signifi-
sche Telekom AG plays an important role          cance as a medium of transfer for large
in expansion of infrastructure especially        data packages since the auction of UMTS
in rural municipalities and regions in spite     frequencies. With the further develop-
of the steep competition which is carried        ment of UMTS, HSPA, fast internet con-
out in price. The economic pressure has          nections can be used on the way.
led to expansion being carried out only
when profitable even for the former state        The research „Successful regional pro-
owned firm.                                      jects in overcoming gaps in broadband
                                                 provision“ should show how overcoming
Competition in the telecommunica-                broadband provision gaps can be achie-
tion sector has led to a diversification of      ved at local and regional level. This abs-
technological approaches. Even if DSL is         tract gives an overview on the results of
the widest used connection technology,           this research.
alternative technologies are constantly
taking ground in market participation. 5
First firms have started laying glass fiber
cables in areas with high population den-
sity with which they directly connect their
customers. These connections, known
as „fiber to the home“ (FTTH) are consi-
dered to be a secure investment because
they provide almost unlimited band-
width. Even cable network companies are
beginning to upgrade their existing net-
work in many towns and municipalities to
facilitate use of telephone and internet
in addition to digital television recepti-
on. Thanks to this investment, 1.9 million
users are online using the TV cable con-
nection. With that, broadband using tele-
vision cable has become the second most
important connection technology.

In recent times, radio technology has
become increasingly important in es-
tablishing broadband internet connec-
tions. The technological development in

4   See: EU Commission COCOM09-29, p. 10

5    See:EU (2009): Broadband access in the EU
    (COCOM09-29)
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
Successful municipal and regional projects in overcoming
    gaps in broadband provision.

6           2	Method of Research

          2.1 Outline of the problem

          The increasing diversity of connection          easy to solve: In 2009 the overall pro-
          technology and the increasing bandwidth         vision for households in Germany with
          on one hand is counteracted by regions          the minimum requirement of 1Mbit/s in
          in which modernization of existing, or          downstream was 96.7%. This figure how-
          establishment of new infrastructure is          ever does not show that there is a pro-
          not possible or only possible at very high      vision problem for small municipalities
          costs due to topographical issues or low        in rural areas and that some regions are
          customer potential. In most of the areas        completely unprovided for, these are the
          that are currently under-served, the di-        so called white spots.
          stance between the multiplier and cus-
          tomer are so large that it is not possible,     These regional disparities are a result of
          with the existing copper cables, to pro-        a low number of potential customers in
          vide a broadband internet connection            rural areas. Due to the sparse settlement
          based on prevalent DSL-technology.              the investment costs are comparatively
          At first glance, the problem of poor pro-       higher than in urban areas and the profi-
          vision of broadband internet seems              tability is achieved a lot later.

          2.2 Aims

          The German federal government wants             blanket coverage of broadband connec-
          to give the expansion of broadband in-          tion by the end of 2010
          frastructure more impulses. At the be-          • By 2014, 75% of households should
          ginning of 2009, the federal government         have connections with speeds of at least
          drafted ambitious goals in the framework        50Mbit/s with the target of having blan-
          of the broadband strategy6:                     ket coverage of such connections.

          • Gaps in broadband provision should be         The package of measures in the broad-
          closed and there should be an efficient,        band strategy envisions promoting the
                                                          use of synergies in the expansion of inf-
          6 See: Broadband Strategy of the Federal Go-    rastructure, guaranteeing a supportive
             vernnnment (Breitbandstrategie der Bundes-
             regierung, 2009) p. 5                        frequency policy, a growth and innova-
Successful municipal and regional projects in over-coming gaps in broadband provision - ministry of economics and technology - atene KOM
7

tion oriented regulation and providing       les, which inspire decision makers at local
necessary funding through different sup-     and municipal councils to embark on ex-
port programs. The federal government        pansion in their areas of jurisdiction. The
plays a big role in supporting the munici-   initial conditions are different, in terms
pal councils.                                of topography, demography, political
                                             and economical situation, existing infra-
The research carried out in the autumn of    structure and commitment of local par-
2009 aimed to show how the problem of        ticipants - these are important but very
broadband provision gaps can be solved       individual and partly dynamic factors
at local and regional level. The core of     that largely determine the success of an
the research was to show good examp-         expansion project.

2.3 Data collection
The central part of the research are good    contacted directly.
examples which visualize the possibili-
ties as well as the difficulties in expan-   Based on the data collected with the
sion of infrastructure in different regi-    questionnaire, detailed information on
ons of Germany. The documentation of         the content of the project and approach
such projects differs greatly in quality     was collected through semi-standardized
and quantity. This is why a standardized     expert interviews with local participants
questionnaire followed by targeted in-       as well as those involved in the projects
terviews were used to collect and analyze    and users.
necessary information.
                                             While data was being collected, emphasis
The questionnaire concentrated on coll-      was laid on interviewing different people
ecting the main aspects of each project.     involved in the same project but playing
These included the financial, size and       differing roles. This procedure was to en-
time scope, the size of the provision gap,   sure an objective picture of the project
the approach used as well as the main        approach. The goal of the interviews was
participants and the person responsible      to identify motives of action and questi-
for the project. In addition the persons     ons set that were considered relevant to
responsible for all participating projects   project procedure.
were requested to provide information
material such as press releases, short       The research is aimed at collecting quali-
descriptions, protocols and similar docu-    ty data. The most important aspect is to
ments for evaluation.                        get information on the approach, about
                                             the motives behind the decisions of par-
In order to achieve a broad diversifica-     ticipants and to content design of the
tion of the research and with that a large   projects. This approach is maintained in
number of projects that are potentially      the analysis of the data. From the qua-
interesting for the research, the questi-    litative data material, hypotheses were
onnaire was electronically distributed to    formulated, resulting conclusions drawn
more than 800 multipliers. In addition,      and recommendations for course of ac-
responsible people from regional and         tion made.
countrywide broadband projects were
Successful municipal and regional projects in overcoming
    gaps in broadband provision.

8

          2.4 Subject of study
          Large structural differences were made        By sketching the frameworks, the com-
          clear while analyzing the projects, the       plexity of each project is made clear. In-
          reason being the individual frameworks        terdisciplinary diversity is characteristic
          under which the projects are realized.        of all cases which intertwine technologi-
          This leads to a multitude of strategies and   cal and business administrative aspects
          thesis of the players to solve the problem    as well as the topographical data.
          of under-provision.
                                                        Many projects are in an ongoing develop-
          Among the factors that determine the          ment process to meet the increasing need
          framework are mainly the topography           for broadband as well as accommodate
          of the region at hand (settlement struc-      the future demographic development. A
          ture, geology, natural barriers), the size    short implementation time for projects is
          and form of the provision gap (number of      basically desirable if it leads to solving the
          households unprovided for), the adminis-      problem quickly. Still, long term projects
          trative situation (number of participants,    that target construction of a high poten-
          jurisdiction) and the resources available     tial broadband infrastructure are most
          (present infrastructure, resources). Each     welcome.
          of the investigated projects has an indivi-
          dual character in terms of framework.

          2.5 Sample of best practice examples

          Many considerations resulted in selec-        2. Transferability of procedure
          tion and characterization as an example          The realization of the project or parts
          of best-practice. The central aspect was         of it show a pioneer approach that
          fulfilment of defined success indicators         could offer future projects important
          which make a project a model relevant to         impulses.
          other regions and municipalities and at
          least partly transferable. In the research    3. Foresighted solutions
          at hand, success of an expansion of com-         The infrastructure has been implemen-
          munication infrastructure project will be        ted sustainably from a financial and
          measured against the following 3 indica-         technological point of view. This invol-
          tors:                                            ves the bandwidth and the scalability
                                                           and the extensibility of the technical
          1. Adherence to national goals.                  infrastructure as well as a model of fi-
             The goals of the examined projects has        nancing that is competitive, works pro-
             to be conform with the broadband stra-        fitably and guarantees a network ex-
             tegy of Germany’s federal government          pansion from a financial point of view.
             from the year 2009, which means inf-
             rastructure expansion with minimum         In a further step, the chosen 30 best
             of 1Mbit/s short term and planning or      practice examples were categorized ac-
             building a future infrastructure with a    cording to the main areas of activity
             minimum of 50Mbit/s.                       which were depicted when interviewing
                                                        the project participants. These areas of
9

activity are going to be titled „economic“,    practice in the category „technical“ ex-
„technological“, „administrative“ and          hibit good and especially sustainable so-
„other“ in this research. The classification   lutions in implementing expansion. The
in a category means that the project is a      category „others“ contains examples
role model in the specified area of activity   that are not directly imitable for example
and procedure seems suitable for emula-        because of the specific starting situation.
tion by other regions and municipalities.      Still, these projects demonstrate in some
                                               areas interesting approaches for example
To the category „economical“ belong            the technological or financial implemen-
the best practice examples which are           tation that offer impulses for other regi-
role models in terms of their economical       ons in their search for solutions.
framework and strategies of financing.
To the category „administrative“ belong        All federal states (with the exception of
examples that demonstrate good pro-            city states) were, where possible, equally
ject organization at different levels and      taken into consideration in choosing.
the roles of municipal councils as well
as other participants. Examples of best
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

10

              3 Best Practice
                Examples

           The problem of under-provision is pre-         solution for the expansion of infrastruc-
           sent in the different regions of Germany:      ture in a given situation. They are more
           the lowlands of northern Germany are           of examples that have found feasible so-
           affected just as the hilly landscape of the    lutions in given individual situations to
           Harz foothills are or the regions with pri-    close provision gaps in their respective
           me location in the south of Baden-Wuert-       regions.
           temberg.                                       In a large number of examples, the suc-
                                                          cess is based on initiatives of citizens or
           The examples that are examined in this         local firms. It was often a cooperation at
           research are located all over the repub-       public and private level that created the
           lic. Because of this, it is possible to show   solutions for broadband expansion.
           a variety of initial conditions which could
           act as stimulus for own solutions. This is     Using present infrastructure is to be con-
           the case for topographical conditions as       sidered sustainable and cost reducing.
           well for specific political and administ-      Many projects have made use of this op-
           rative conditions which could differ from      tion. Interesting and successful results
           one federal state to another. Not only the     were also brought up by the use of alter-
           initial conditions are interesting, but also   native technology, mostly radio techno-
           the different solutions that are used in si-   logy or a mix of technologies.
           milar conditions.

           The examples in this study are not the
           conventional best-practice examples;
           they do not depict the one and only valid
11

3.1 Examples from an economic perspective
To the category „economic“ belong the          pansion in Cuxhaven. On the basis of the
best practice examples that are role mo-       help of targeted public awareness it was
dels in terms of their economical frame-       possible to illustrate the necessity and
work and financial strategy.                   made it possible for service providers to
                                               act fast. The expansion done by Deutsche
Municipality of Beverungen (NRW)               Telekom AG was the initial spark that led
The driving force of this expansion pro-       to infrastructure provision with the most
ject was a citizens’ initiative. Through the   modern broadband technology. After the
commitment and competence of citizens          establishment of blanket coverage of DSL
involved, different solutions were looked      infrastructure there was a modernizati-
into and a necessity analysis was done.        on of TV cable network. In addition there
With their support it was possible in spi-     was a FTTH network built in Cuxhaven.
te of topographical hindrances to build a
wireless network which is run by a private     Municipality of Mulda (SN)
internet service provider.                     The example shows that it is possible, in
                                               spite of reservations towards a techno-
County of Birkenfeld (RP)                      logy, to regain confidence through direct
This example demonstrates that availa-         dialogue. A radio based network was used
ble resources often help find a soluti-        to provide a region that has difficult geo-
on. Existing networks, previously used         graphic conditions with broadband in-
primarily for commercial purposes and          ternet. The scalability of the technology
existing empty conduit capacity help to        enables the network to be run profitably
provide services cost effectively. Pooling     with less than 50 users and can quickly be
demand makes a calculation of profitabi-       expanded at any time.
lity possible. Confidence of the municipal
council and citizens in this case provided     Municipality of Oerel, districts of Oerel
a credible solution.                           und Barchel (NI)
                                               The municipality decided on a public-
Municipality of Blankenheim, district of       private cooperation with a third party
Alendorf, Ripsdorf and Waldorf (NRW)           provider to provide blanket coverage
To provide the component localities of         broadband internet, after the local ser-
the municipality of Blankenheim with           vice provider declined service provision.
broadband internet connection, a citi-         The participation of the municipal coun-
zens’ initiative was decisive for the suc-     cil in the company „Oerel, unser Ortsnetz
cess. The costs of infrastructure provision    co ltd” secures its say in the future. The
not covered by municipal financing could       transparent approach of the mayor and
be avoided only through own effort. See        trading off the alternatives with the ci-
below for a detailed description of this       tizens increased confidence in the solu-
example.                                       tion finally agreed upon. It was thus not
                                               difficult to involve inhabitants in the rea-
City of Cuxhaven (NI)                          lization so as to reduce costs. The FTTH
Founding a citizens’ initiative and the        technology implemented is future orien-
commitment of many helpers was what            ted and guarantees even in a number of
placed emphasis on the necessity of ex-        years a high performance connection.
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

12

           Municipality of Seddiner See, district          municipality. See below for a detailed de-
           Neuseddin (BB)                                  scription of this example.
           This example makes it clear that the
           choice of technical components plays            Municipality of Wenden(NRW)
           a vital role in the reliability of a wireless   With the implementation of a reliab-
           solution. In spite of the bankruptcy of a       le WLAN technology it was possible to
           service provider, a new network provider        make provision for an entire industrial
           managed to regain the confidence of the         area which would have remained under-
           population in the application of wireless       serviced. Wireless technology proves to
           technology.                                     be efficient enough to provide compa-
                                                           nies in an industrial areas with necessa-
           Municipality of Sternenfels (BW)                ry services for example support of VoIP
           The example in Sternenfels shows the ne-        systems. The decisive factor for this was,
           cessity of looking for alternative partners     apart from the technical solution, the
           even if they are not in the industry when       joint financing of the project. The com-
           established service providers refuse to         mune provided loans that made the de-
           cooperate. Only getting in touch with           velopment possible and that made the
           the local administrative union Bodensee-        industrial property attractive for rent or
           Wasserversorgung and the Sparkassen-            acquisition.
           IT made it possible to reach not only the
           company Hartchrom-Schoch but also               Two best practices will be presented in
           the population and the companies in the         more detail in the following section.

           Municipality Blankenheim, districts Alendorf, Ripsdorf and
           Waldorf
            State                                          Through the effort of about 60 citizens
                                                           in the municipality of Blankenheim, a
             North Rhine-Westphalia                        4km distance was dug up to lay glass
                                                           fibre cable. This made provision of new
            Area                                           connections possible by the use of an
                                                           existing backbone within a very short
             50 km²
                                                           time.

            Population
             1,120

            Population density
             22 inhabitants per km²

           1. Initial situation

           Blankenheim is located about 27 km sou-         Eifel. Blankenheim is divided in 17 bo-
           th-west of the district town Euskirchen,        roughs. Due to many streets and isolated
           on the west boarder of the Ahrgebirge/          farmsteads, the area is very scattered.
13

The area, two thirds of which is fores-           more than 384 kbit/s downstream, be-
ted, has an average difference of 100m            cause of the large distances to the main
with the highest altitude at 500m above           multipliers. Coaxial and/or TV cable net-
sea level. 3 of the 17 boroughs, Alendorf,        work is not available in those 3 districts.
Waldorf and Ripsdorf, are especially un-          Data connection via radio service is not
der-serviced.                                     possible in most areas due to inadequate
The existing copper cable does not allow          network coverage.

2. Scope and Technology

Description of applied technology                 speed connection with 16Mbits/s maxi-
To install broadband in the affected dis-         mum. In addition to the excavations, the
tricts Alendorf, Waldorf and Ripsdorf it          citizens had to provide related road cons-
was necessary to install a faster con-            truction and landscaping.
nection to the multiplier of Deutsche Te-
lekom in Ahrmühle. The multiplier was             Declaration of speed, tariff arrange-
previously fed by copper cable and had            ments and pricing:
to be equipped with up to date circuitry.         * up to 2,048 kbit/s downstream and up
According to Deutsche Telekom there is a          to 192 kbit/s upstream, €29,95 a month,
glass fibre backbone available 3,9 km off         12 month term of contract
Ahrmühle close to the town Esch on the            * up to 6,016 kbit/s downstream and up to
route Cologne – Trier.                            576 kbit/s upstream, €39,95 a month, 24
                                                  month term of contract
To connect the multiplier to the backbone         * up to 16,000kbit/s downstream and up
it is necessary to install a glass fibre cable.   to 1,024 kbit/s upstream, €49,95 a month,
In three months’ time about 60 citizens of        24 term of contract
the affected districts dug a 60cm deep
pipe route in which they embedded duct-           All packages offered included an internet
work which was provided by Deutsche Te-           flat rate. There is a one-time connection
lekom. The district Waldorf is located on         fee of €59,95. The provider offers instal-
this route and could get connected during         lation services for €69,98. The customer
the initial work.                                 receives a splitter free of charge in the
                                                  mail. It is possible to order a WLAN rou-
The glass fibre cable got connected to the        ter for an additional monthly fee. Voice-
multiplier in Ahrmühle. The districts Rips-       over-IP is possible in all options. Triple-
dorf and Alendorf, both are about 1,5km           Play-service is available for an additional
off Ahrmühle and over this distance the           monthly fee.
existing copper cables can provide a high

3. Project description

End of 2006 the district mayor of Rips-           inquiries the district mayor contacted the
dorf in the municipality Blankenheim was          local telephone provider via mail. When
confronted with the problem of missing            he did not receive a reply, he initiated a
broadband internet for the first time.            petition to put emphasis on his request.
Particularly younger citizens of Ripsdorf         About 300 citizens of Ripsdorf signed the
addressed this several times. Due to these        petition.
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

14

           In early 2007 the municipality again tur-       ment of the pipes.
           ned to the provider with this petition and
           another letter. A couple of month later         In late march the excavations began on-
           a citizen of neighbouring Waldorf pre-          time. The municipality provided an exca-
           sented an idea to the district mayor to         vator free of charge. The volunteers were
           connect the multiplier to the glass fibre       assigned to different shifts during six day
           backbone of Telekom near Esch, 3,9km            a week to excavate the 3,9km long and
           off Ripsdorf.                                   60cm deep pipe route.

           This idea was presented to Deutsche Te-         The provider had previously delivered the
           lekom and they were willing to negotiate.       pipes and the lava sand needed. During
           In early 2008 they presented an offer at        the excavations a contact person of the
           the city hall. The municipality was left        provider was present and documented
           with two options: 1. The provider deve-         the forthcoming. The pipes were installed
           lops the connection and the municipality        end of May 2009. A contractor of the
           will be presented with the bill or 2. Muni-     provider connected the glass fibre cable.
           cipality and citizens will provide all neces-   Finally the multiplier got rewired and up-
           sary labour to install the pipes needed to      graded.
           connect the multiplier to the backbone.
           The second option was chosen due to la-         An open council was held to thank the vo-
           cking funds and so municipality and citi-       lunteers for their work and commitment
           zens dug and installed the pipes themsel-       and to report the completion of the ins-
           ves.                                            tallation.

           An open council of municipality and pro-        The provider informed the audience
           vider was held shortly after to inform all      about the possibilities that were given
           citizens of the three districts. A great ma-    and offered by the new broadband-inter-
           jority approved of the plan, to install the     net connection. The customers were con-
           pipes themselves to save funds. 60 citi-        nected in late August.
           zens volunteered to take part in the con-
           struction works. Meanwhile engineers            Afterwards the municipality received a
           and technicians of the provider started to      large number of inquiries of other muni-
           survey the area and lay down the place-         cipalities about their experiences.

           4. Type and amount of financing
           Due to the commitment of Blankenheim            nal cost level. The municipality provided
           citizens the costs were reduced signifi-        an excavator and wasn‘t burdened with
           cantly. This enabled the provider to con-       any other costs.
           nect the households affected on a ratio-
15

 Planning costs in                          Amount of granted
                         0                                          0
 EUR                                        aids in EUR

 Cost for building up                       Name of funding
                         not specified                              -
 in EUR                                     programme

                                            Amount of additio-
 Municipal contribu-
                         0                  nal financing means     0
 tion in EUR
                                            in EUR

 Network open to the                        Refinancing of net-
                         yes                                        not specified
 market                                     work (date)

5. Conclusion

The commitment of many volunteering         Solely this effort could avoid the cost for
citizens was crucial to provide broadband   the development, for which the munici-
internet to the districts of Blankenheim.   pality did not have funds.
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

16

           Municipality of Sternenfels

                                                          The inclusion of alternative project
            State                                         partners and utilisation of existing in-
                                                          frastructure of Bodensee-Wasserver-
             Baden-Wuerttemberg                           sorgung as well as community-owned
                                                          empty conduits allowed the connection
            Area                                          of, a so far under supplied, community.
             17.32 km²

            Population
             2,800

            Population density
             162 inhabitants per km²

           1. Initial situation

           Sternenfels is the northernmost muni-          The municipality Sternenfels, consisting
           cipality in the Enuresis in Baden-Wuert-       of the two districts Sternenfels and Die-
           temberg. It‘s located about 20km linear        fenbach, which were covered insufficient-
           distance to Pforzheim in north-eastern         ly. Parts of Sternenfels were covered with
           direction and about 38km east of Karls-        DSL light while Diefenbach didn‘t have
           ruhe. Just over a half of the municipal area   perspective to be covered. Both industrial
           is forested.                                   areas weren‘t connected to broadband.

           2. Scope and technology
           Description of applied technology              Starting at the pumping station two glass
           Different technologies were used to ex-        fibre bundles were run, one in the direc-
           tend broadband coverage in Sternenfels.        tion of Sternenfels and the other towards
           Businesses received access via glass fibre     Diefenbach. This was done in an open
           cable. Households got covered via WLAN         construction method on an unsurfaced
           and licence-free Pre-WiMAX.                    route to avoid the necessity of tearing up
                                                          pavement.
           For the main connection to Sternenfels
           the glass fibre cable of Zweckverband          One of the glass fibre cables was placed
           Bodensee-Wasserversorgung was used.            in open construction to the outskirts of
           This cable was originally installed to sup-    Sternenfels. From there it runs in pre-
           ply a steering mechanism for a pumping         existing municipal pipes. In Sternenfels
           station. Since several fibres of the cable     itself the glass fibre cable runs to the Te-
           remained unused it didn‘t require a great      leGIS Innovation centre. There a server
           effort to realise a connection to an inter-    and all necessary technical equipment
           net-backbone of Sparkassen-IT in Pforz-        had been installed. To reach the industri-
           heim.                                          al park in the north-west of the town the
17

cable has been installed again in munici-     10Mbit/s and the highest service-level
pal pipelines and then open construction.     for €1400 a month and another tariff
That way several businesses in the indus-     with balanced bandwidth of 4Mbit/s and
trial park received access to FTTH.           standard service-level for €289 a month.
                                              The service-level regulates contractual
The connection of the households in Ster-     conditions such as scope of service, re-
nenfels was managed by establishing a         sponse time, promptness of handling as
wireless connection. Starting at the Tele-    well as availability. Connection speed can
GIS building Wireless GmbH transmitted        be scaled up to 10Gbit/s upon customer
a focused signal to a radio station on the    request.
Schlossbergturm. From there a Pre-Wi-
MAX-Network supplies households and           In Sternenfels Wireless GmbH offers a
businesses alike in Sternenfels.              connection with 2Mbit/s downstream
                                              and 512kbit/s upstream for €29,90 a
Also starting at the TeleGIS-building ano-    month. An additional €150 are charged
ther cable was installed to supply Diefen-    upon configuration to cover the cost of
bach. On the way to Diefenbach a branch       the modem.
to the local industrial parks was installed
too. This way the connection of the resi-     In Diefenbach Skytron supplies all resi-
ding company Hartchrom-Schoch was             ding businesses and households wireless
warranted. In Diefenbach then a single        with a balanced bandwidth between 1
radio/transmission tower was connec-          and 20 Mbit/s for €19,99 a month. Cus-
ted to the net from which Skytron provi-      tomers receive a basic supply/connec-
des WLAN to households and businesses         tion for €19,99 a month. For higher speed
alike.                                        connection each additional Mbit/s up- or
                                              downstream is charged with an additional
Declaration of speed, tariff arrange-         €1,49 a month. A one-time connection/
ments and pricing                             configuration fee of €149,99 is charged.
Those businesses located in the indus-        Telephone service is included.
trial parks have access to FTTH with is
provided by Sparkassen-IT Pforzheim.
They offer two different speed- and ser-
vice-options. Customers can choose bet-
ween a tariff with balanced bandwidth of

3. Project description
The original cause for this project was the   were sought after. This included contact
fact, that Hartchrom-Schoch, a worldwi-       to institutions which don‘t usually serve
de operating company, wanted to install       as providers like the Sparkassen-IT Pforz-
itself in Diefenbach while providing 200      heim Calw and the Zweckverband Boden-
jobs. They declared a glass fibre connec-     see-Wasserversorgung.
tion a requirement. To pave the way, the
municipality Sternenfels contacted se-        Two fact were determined:
veral providers. None of them was willing     1. The Sparkassen-IT had plans to moder-
to provide a glass fibre connection for       nize their network in the area. This also
Hartchrom-Schoch. So other solutions          meant to connect the Sparkasse in Ster-
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

18

           nenfels via glass fibre cable.                 Sternenfels gave access to its own pipe-
           2. The pumping station of the Zweckver-        lines since the inner-city earthwork (tea-
           band Bodensee-Wasserversorgung are             ring up and refinishing pavement) makes
           equipped withglass fibre cables to na-         the biggest costs when installing cables.
           vigate and control the station. This also      Thereby the costs for Sparkassen-IT
           applies to the pumping station which is        (which would have had to do this to con-
           located between Diefenbach and Ster-           nect Sparkasse Sternenfels) were redu-
           nenfels.                                       ced so radically that the connection of
                                                          the industrial parks as well as the points
           On this basis the municipality Sternenfels     of presence were covered.
           initiated a dialogue with Sparkassen-IT
           and Zweckverband Bodensee-Wasser-              Sparkassen-IT took control of the project.
           versorgung. When the ‚Ministerium für          They planned the network, coordinated
           Ernährung und ländlichen Raum‘ in Ba-          and supervised the implementation and
           den-Wuerttemberg had approved of the           supplied the administration technolo-
           use of some fibres of the glass fibre strand   gy. All parties involved emphasized the
           of Bodensee-Wasserversorgung, project          good cooperation and un-bureaucratic
           development began.                             approach. Small problems were solved
                                                          quickly before they could interfere and
           It seemed obvious that the municipality        severely disrupt progress.

           4. Type and amount of financing

           No costs arose to the municipality. The        kassen-IT was the access of Sparkasse
           costs were covered by Sparkassen-IT due        Sternenfels. Due to the saving potential
           to the already planned expansion. Refi-        by using the municipal pipelines, as alrea-
           nancing the network is irrelevant in this      dy mentioned, access to the districts and
           case because the original goal of Spar-        industrial parks could be co-financed.

            Planning costs in                             Amount of granted
                                      0                                           0
            EUR                                           aids in EUR

            Cost for building up                          Name of funding
                                      176,000                                     -
            in EUR                                        programme

                                                          Amount of additio-
            Municipal contribu-
                                      0                   nal financing means     0
            tion in EUR
                                                          in EUR

            Network open to the                           Refinancing of net-
                                      no                                          not specified
            market                                        work (date)

            5. Conclusion

           The example Sternenfels indicates the          Wasserversorgung and Sparkassen-IT fi-
           necessity to try for alternative or even       nally made it possible to not only connect
           outside-the-industry partners if esta-         Hartchrom-Schoch, but also households
           blished providers refuse cooperation.          and other businesses in Sternenfels.
           Contacting the Zweckverband Bodensee-
19

3.2 Examples from an administrative point of view
In the category „administrative“ fall ex-     possible. By the means of a financial plan
amples that show an exemplary project         based on solidarity, in which all partici-
management on different levels as well as     pants contributed the same amount, it
depict the role of the commune and other      was possible for small or economically
participants well.                            weak municipalities to participate in the
                                              provision solution. See below for a de-
Municipality of Grambow (MV)                  tailed description of this example.
By providing existing buildings such as
the city hall or empty silos, local network   County of Pinneberg (SH)
service providers are able to provide so-     The example of the Pinneberg district
lutions for few customers. The coope-         makes it clear, how with a coordinated
ration between communes and service           approach the provision situation can first
providers encourages the realization of       be documented and then by strategic
solutions.                                    planning sustainably be improved. The
                                              inter-municipal planning was conducted
County of Passau (BY)                         transparently and made cost reduction
The county of Passau was able to increase     possible.
efficiency and effectiveness in developing
broadband significantly by establishing       County of Potsdam-Mittelmark (BB)
a coordinating office and a central con-      Through a cooperation between muni-
tact point for the district population and    cipal and service provider, duties can be
their mayors. It was important that all 38    delegated thus reducing the cost of con-
communes pull together to speak with          nections for areas with low population
one voice when negotiating with service       density with only few people participa-
providers. Equally important was institu-     ting in connection. The price conscious
tionalizing the exchange with the service     approach is well covered in wireless tech-
providers by organizing regular and plan-     nology.
ning meetings. Developing a register for
empty conduits helps to build synergies       Municipality of Stubenberg (BY)
in civil engineering and laying of broad-     Stubenberg shows that it is possible in
band networks afterward. Facilitating a       spite of topographical difficulties to rea-
district wide geoinformationsystem and        lize a wireless connection. The project can
coordinating offices eases inter-regional     be refinanced within a short amortization
planning.                                     period. With the support of local crafts-
                                              man firms a fast paced development can
Municipalities of “Pfälzer Bergland” (RP)     be achieved.
Advantages of cooperation are clearly
depicted in the example of the munici-        Municipality of Twistetal-Gembeck (HE)
palities in the Palatinate hill country. A    This example shows that there is a possi-
research of the necessity and feasibility     bility for very small municipalities to get
showed at first the potential and the pro-    broadband internet access. Through pri-
blems of the region. The resulting division   vate initiative a regional service provider
of provision areas made it finally possib-    was established. More areas were con-
le to connect municipalities in which no      nected and the cooperation among par-
economic development was otherwise            ticipants led to a cost effective solution.
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

20

           The factors influencing success can be       sity and cooperation of all participants
           identified as: initiative and commitment     (university, service provider, town and
           of citizens, detailed agreement process      municipal councils), the demand and the
           between participating parties, transpa-      infrastructure were documented and
           rency of all steps in planning and imple-    the first steps made towards closing the
           mentation as well as using available inf-    provision gap. At the beginning of 2009
           rastructure to reduce total costs.           it was decided that the work on all pro-
                                                        jects should be coordinated in a munici-
           City of Wernigerode (ST)                     pal broadband centre. See below for a de-
           Through the initiative of the Harz univer-   tailed description of this example.

           Municipalities of Pfaelzer Bergland
            State                                       Areas with an unfavourable situati-
                                                        on of premises can also be connected
             Rhineland-Palatinate                       by careful segmentation and detailed
                                                        planning.
            Area
             440 km²

            Population
             53,000

            Population density
             120 inhabitants per km²

           1. Initial situation

           The communities of Pfaelzer Bergland         The name of the region already indica-
           are located in the south-west of Rhine-      tes that it is rather hilly and spotted with
           land-Palatinate at the Saarland-border.      small forests.
           The 132 municipalities in total, cooperate
           in tourism and projects that improve the     Only some communities were supplied
           economic structure.                          with DSL at a sufficient rate. Most com-
                                                        munities only had access to bandwidth
           The service-area includes the collective     far below 1 Mbit/s or DSL wasn‘t available
           municipalities Waldmohr, Schoenenberg-       throughout the community. Neither up-
           Kuebelberg, Glan-Muenchweiler, Kusel,        grading nor extending the DSL network
           Altenglan, Wolfstein and Lauterecken         was sought after by the established pro-
           and the administrative district Kusel        viders. Very few communities had access
           as well as the collective municipalities     to modernized TV-cable which allows
           Bruchmuehlbach-Miesau and Meisen-            broadband-internet connection.
           heim and also parts of the districts Bad
           Kreuznach and Kaiserslautern.
21

Two providers of radio linked technology      At the start of the project there was a
are operating in the area. The first pro-     total of 46 fully covered communities,
vider covers seven communities. The se-       40 communities that in parts were not
cond provider covers communities, but         adequately supplied (updated in parts),
two of them are only partially covered.       38 not adequately supplied (DSL Light
Neither the radio linked service providers    available in parts) and 3 not supplied (no
nor the TV-cable company had plans to         DSL available). 5 communities didn‘t offer
develop the coverage.                         any information.

2. Scope and technology

Description of applied technology             connected to a separate local backbone.
The area to be supplied consists of a mul-    The company inexio KGaA develops and
titude of small local municipalities. To      provides the areas 1 to 3. This provider
allow an economically reasonable deve-        installs its own DSL-infrastructure. Pre-
lopment, these municipalities cannot be       existing cross-connects are connected
looked at as isolated units.                  to broadband using directional radio
To cover the area soon to be supplied         technology. The connection between
using a single local backbone with the        the splitter and the customer is supplied
corresponding broadband technology            using the standard telephone lines.
would require a major financial invest-
ment which many small businesses are          A radio-only connection is supplied whe-
not able to raise.                            re the cost for a connection via cross-
                                              connect exceeds the financial potential.
To allow for the development nonethe-         The forth area is accessed and provided
less, the communities were divided in 4       by the consortium STUD IT and FGN (fun-
development areas based on economic,          damental generic networking GmbH). A
topographical and technical aspects.          radio-only connection will be installed.
This allowed for the application of diffe-    All areas will be operating in summer
rent technologies and a reduction of the      2011 at the latest.
overall cost. Each area would be supplied
in the most cost effective way possible       Information on speed as well as rating
rather than being bound to one provider       and pricing
with its preferred type of technical infra-   The basic service offers 6Mbit/s
structure.                                    downstream and 512 kbit/s upstream. It
                                              includes telephone service and a data flat
By defining those access areas it was seen    rate. Customers will be charged €29,95 a
to that an equal mix of economically at-      month or €34,95 including a telephone
tractive and less attractive communities      flat rate Service with 16Mbit/s down- and
was achieved to ensure supply of econo-       1Mbit/s upstream costs €39,95 a month,
mically less attractive areas.                25Mbit/s down- and 2Mbit/s upstream
                                              €44,95 a month, 50Mbit/s down- and
By splitting the area into four indepen-      2Mbit/s upstream €49,95. A telephone
dent parts, and therefore projects, made      flat rate is already included in these three
it impossible to give technical details.      options. The minimum contract duration
Two companies are involved in the im-         is 24 month.
plementation. The four areas will each be
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

22

           The provider in the fourth area also of-      already include telephone service and flat
           fers several options. The basic service,      rate Service with 16 Mbit/s costs €44,95
           which does not include telephone ser-         a month, 25 Mbit/s €49,95 a month and
           vice, offers 3Mbit/s down- and 256kbit/s      50 Mbit/s €59,95 a month. The upstream
           upstream at €29,75 a month. This tariff       rate for these three options is 1 Mbit/s. An
           can be chosen including a telephone flat      additional €99 are charged upon installa-
           rate at €37,50 a month. All options with      tion. All tariffs include a ‚proper‘ flat rate
           more bandwidth than the basic service         Minimum contract duration is 24 month.

           3. Project description

           The communities in Pfaelzer Bergland are      ber of potential customers. The minimal
           very insufficiently connected to broad-       requirement for offers was a 3Mbit/s
           band. Since it wasn‘t possible to supply      downstream rate (no specific upstream
           individual communities on an economi-         rate required) and a flat rate at no more
           cally justifiable basis, a joined approach    than €30 a month.
           of all municipalities in Pfaelzer Bergland
           was agreed on. The municipalities in the      The four offers presented all lacked eco-
           area to be supplied are closely connected     nomical responsible development costs
           to each other and do understand them-         (€400,000 to 600,000) and offered to
           selves as one region. A comprehensive         supply some communities only or plan-
           agreement was formed amongst the mu-          ned to charge fees for broadband service
           nicipalities. The Wirtschaftsservicebüro      that exceeded reasonable prices espe-
           of the administrative district Kusel coor-    cially for households.
           dinates the project.
                                                         The interest determination procedure
           At first demand levels of all communities     was based on 83 municipalities that were
           in Pfaelzer Bergland were evaluated. The      interested in participating. This number
           results revealed that only 35% of all com-    was determined during the evaluation of
           munities were sufficiently connected to       demand levels.
           broadband. 30% were connected in parts,
           31% had no broadband available at all or      After a registration period 76 of 132 mu-
           at rates below 1Mbit/s. 4% of communi-        nicipalities agreed to engage in the pro-
           ties didn‘t provide data.                     ject. Now there were 4,000 households
                                                         and 90 businesses left as potential cus-
           All municipalities, even those with suf-      tomers.
           ficient broadband access, agreed to take
           part in a joint broadband development         The coordinating office in Kusel then
           program. This offered 4200 households         commissioned a feasibility study about
           and 110 businesses as potential custo-        the development of a broadband net-
           mers.                                         work. It was the intention of the study to
                                                         evaluate the participating communities in
           An interest determination procedure was       terms of topographical, economical and
           held based on this data. It was the goal of   technical aspect. Topographical aspects
           this procedure to find internet providers     help to identify negative factors such as
           that were willing to provide all municipa-    natural elevations that could cause pro-
           lities with broadband, based on the num-      blems in installing directional radio tech-
23

nology between to places. The evaluation       up in four areas. All of those areas were
of technical aspect shows if i.e. a back-      presented as separate projects to tender.
bone is available or if the is a grass fibre
section nearby that could be used to ins-      The bidding has been settled. The con-
tall a new backbone.                           tract for the areas 1 to 3 were awarded to
                                               inexio KGaA, the contract for area 4 to the
The economic evaluation added informa-         consortium STUD IT and FGN (fundamen-
tion about i.e. number of potential custo-     tal generic networking GmbH) in Kaisers-
mers and supply locations. Close atten-        lautern.
tion was paved that each area of the four
included communities with high as well as      The connections are expected to be ready
with low development costs. This should        for service in summer 2011. In areas 1 and
ensure the development of economically         4 the first customers will get access this
not attractive areas. Based on this infor-     year. In the areas 2 and 3 the backbone-
mation the 76 municipalities were split        infrastructure has been installed.

4. Amount and type of financing

The financing was based on a solidly ag-       be quantified yet, neither the number of
reement. All municipalities involved con-      new customers. The subsidies will be paid
tribute equally. This helped those muni-       to ensure cost-effectiveness. Due to this
cipalities with high development costs to      some amounts can differ from those esti-
be connected.                                  mated and the municipal funding in each
                                               area can‘t be numbered until the imple-
The administration of Kusel assis-             mentation is finished. The administrative
ted in applying for subsidies. A total of      district pre-finances all expenditures to
€598,000 for all four areas was granted.       avoid a financial overload of the munici-
The total costs of development cannot          palities.

 Planning costs in                             Amount of granted
                           30,000                                      598,000
 EUR                                           aids in EUR

 Cost for building up                          Name of funding         State program-
                           not yet specified
 in EUR                                        programme               me

                                               Amount of additio-
 Municipal contribu-
                           0                   nal financing means     0
 tion in EUR
                                               in EUR

 Network open to the                           Refinancing of net-
                           yes                                         not specified
 market                                        work (date)
Successful municipal and regional projects in overcoming
     gaps in broadband provision.

24

           5. Conclusion
           The example of the communities of Pfa-          to also guarantee development of those
           elzer Bergland points out how beneficial a      communities that would not have been
           joint effort can be. By analysing feasibili-    supplied from a solely economical point
           ty as well as requirements, problems and        of view. By solidly financing this project,
           potentials of the region could be identi-       all parties contribute an equal amount,
           fied early into the project. This resulted in   small and financially weak municipalities
           splitting the region in four separate areas     could participate.

           City of Wernigerode
            State                                          Through the cooperation of the univer-
             Saxony-Anhalt                                 sity, town and district councils, it was
                                                           possible to at first determine the provi-
                                                           sion situation and then improve it step
            Area                                           by step, through cooperation with in-
             165.27 km²                                    ternet service providers.

            Population
             34,161

            Population density
             207 inhabitants per km²

           1. Initial situation

           Wernigerode is a town in the district of        A copper cable network exists that, due
           Harz (Saxony-Anhalt). It lies at an altitude    to the large distances between multiplier
           of approximately 250m in the Northwest          and household connections, only allows
           flank at the foot of the Brocken. The east      for a speed of 384kbit/s (DSL light). A
           to west expansion of the town area plus         glass fibre backbone that belongs to Vo-
           incorporated towns and villages is 9.5 km,      dafone D2 GmbH runs past the town area
           the north to south expansion is 6km. The        in the North. There are in addition two TV
           highest point is the Brocken with an al-        and/or coaxial cable networks which were
           titude of 1 141m above sea level and the        partly modernised in 2008 to facilitate a
           lowest point is 215m above sea level. The       use of broadband internet services. The
           city centre is in a valley and spreads out in   development of UMTS data connections
           the shape of a star with hills and moun-        is only partly possible.
           tains on the outskirts. In the south the
           town is surrounded by a forest.
25
2. Scope and Technology
Description of applied technology.           offers 3 possibilities of connecting citi-
There are two local exchanges in Werni-      zens and firms to broadband internet:
gerode. These are located on the outs-
kirts and provide only the nearby parti-     The first option was already implemen-
cipant connections with a bandwidth of a     ted in June 2009. From the network nodal
maximum 6Mbit/s asymmetric or 2Mbit/s        point a direction radio link (5.4 to5.8 GHz,
symmetric. Users that live further away      50Mbit/s, symmetrical) was establis-
from the exchanges and closer to the city    hed to the village Hasserode 3km away.
centre attain a maximum of 384Mbit/s. In     The signal was then fed into the TV and/
most cases 2 connection share a copper       or coaxial cable network of the provider
line which makes it impossible to use the    Heuer&Sack and currently provides 350
telephone and internet at the same time.     customers with bandwidths of 6Mbit/s
Apart from that there are two network        and more.
nodal points (also known as point of pre-
sence or PoP) that are part of a backbone    The second option that still has not been
network which belongs to Vodafone D2         implemented requires cooperation bet-
GmbH. One of the network nodal points        ween the providers. It involves feeding
is used, inter alia, by the company Tele-    the signal into the copper cable network
Columbus (in the Northwest of Wernige-       of the Deutsche Telekom. For this a new
rode) to feed in services to the TV cable    active switching technology must be ins-
network and the other provides for the       talled in the cable distribution cabinet.
north west industrial area.                  A further option that could so far not
                                             be implemented involves extending the
A further backbone of the BCC GmbH           glass fibre cables from the network nodal
runs parallel to high and low pressure gas   point to the different boroughs so as to
pipelines past the town. To provide firms    connect the Deutsche Telekom cable dis-
and citizens with better broadband con-      tributors better than they are currently
nections, the firm decided in September      connected. Apart from the cost intensive
2008 to lay a 7km long glass fibre cable     civil engineering necessary, a new active
to the innovations and founder centre        switch technology would be required ma-
located in the city centre and establish     king the realization of this plan only pos-
a network nodal point there. This new        sible through partial funding.
access has a symmetrical bandwidth of
622Mbit/s. At the beginning of 2009 the      Information on speed as well as rating
cable was extended to a further 3km from     and pricing
the newly established network nodal          The rates of the three service providers
point to the industrial area Giesserweg      (teleColumbus, Deutsche Telekom,Heuer
and currently to „Robert Koch-Institut“      & Sack) are oriented on the national ave-
located in the city centre                   rage and are between €19.90 and €49.90
                                             a month depending on the services used
The network nodal point in the innova-       in a package and/or data rates.
tions and start-up centre in Wernigerode
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