AT&T Smart Wi-Fi Extender - A simple installation guide. Unpack the box to get started.

 
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AT&T Smart
 Wi-Fi Extender
 A simple installation guide.
 Unpack the box to get started.

      Power cord                     Wi-Fi Extender                     Yellow Ethernet cable
                                                                      (optional - for a wired connection only)

Note: You need to have AT&T Internet Service for your new Wi-Fi Extender to work.
Check the compatibility with your gateway at att.com/wifiextender.
Preferred Installation Method

               Use the AT&T Smart
               Home Manager app for
               easy setup.
1.   Download app to your smartphone through your
     device’s app store or att.com/smarthomemanager

                   Data charges may apply for app download and usage.
                      Coverage and service not available everywhere.

2.   Sign in with your User ID (AT&T Access ID or AT&T
     Internet Member ID) and Password

3.   Select “Tools”

4.   Select “Install Smart Wi-Fi Extenders”

Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a
compatible AT&T Wi-Fi Gateway. Limited to home Wi-Fi network.
Alternate Installation Method

                Power Up

Plug in             Push        Wait
the power cord      the Power   about 3-5
to your Wi-Fi       button.     minutes for both
Extender and                    the 5GHz and
then plug it into               2.4GHz lights to
a power outlet                  blink GREEN.
near your AT&T
Wi-Fi Gateway.
Pair

Press                      Press                   Wait
the WPS                    the WPS                 about 3 minutes
button                     button on               for the devices
on your                    your Wi-Fi              to automatically
AT&T Wi-Fi                 Extender.               pair. The 5GHz and
Gateway.                                           2.4GHz lights will
                                                   turn solid GREEN
                                                   when paired.
                                                   Note: The lights may turn off
                                                   during pairing. This is normal.
                                                   If they do not light up solid
Note: The 5GHz light will blink every 5 seconds.   GREEN within 5 minutes, repeat
This is normal.                                    the pairing process.
Place

                              20-40 feet

             Wi-Fi Gateway                  AT&T Smart
                                           Wi-Fi Extender

Unplug         Move                                         Plug
your Wi-Fi     your Wi-Fi Extender                          your Wi-Fi
Extender       to its new location                          Extender into
from the       between your Wi-Fi                           a power outlet
power          Gateway and the                              and wait a
outlet.        area where you want                          few minutes
               a stronger signal.                           for the
               Tip: Max distance between                    connection to
               Gateway and Extender is 40 ft,               re-establish.
               two walls, or one floor away.
               Extenders work best placed on open
               surfaces away from large obstructions
               and things that can cause interference
               (e.g. microwaves, wireless devices, etc.)    You’re done!
Troubleshooting
If you see one of these lights, move the Wi-Fi Extender closer
to the Wi-Fi Gateway.

       Solid red light             Flashing red light
       Bad location                Out of range

If you’re having trouble pairing your Extender with your
gateway, you can use the included Ethernet cable to connect
your extender to your gateway and pair them manually.

If you still have an issue, check your AT&T Internet service
or Wi-Fi Gateway.
       Your AT&T Internet service needs to be active.
       You must have working AT&T Internet service for your
       Extender to work correctly.
       Check your connections.
       Check all cables and cords to ensure they are connected
       properly and securely.
       Power down, power up.
       Unplug the power cord from the back of your Wi-Fi gateway.
       Leave it unplugged for 15 seconds and plug it back in.
       Then unplug the power cord from the back of your Extender.
       Leave it unplugged for 15 seconds and plug it back in.
       You may need to wait up to 3 minutes for your gateway or
       Extender to completely reboot.

Go to att.com/wifiextender for additional Extender support.
Is my Extender working?
Your Wi-Fi Network Name and Password do not change so it
won’t appear as a new network. To check if it’s working:
1.    Your Extender is paired and functioning when both the 5GHz
      and 2.4GHz lights are solid green. (The 5GHz light will blink
      every 5 seconds. This is normal.)
OR
2.    Use the AT&T Smart Home Manager app to check if the Extender is on
      your network. (It will appear in the Devices section when it’s connected.)
      Get Smart Home Manager at att.com/smarthomemanager.

     AT&T Smart Home Manager gives you easy access to your home
     network information in one convenient spot and can also be used to:

           See who’s on your Wi-Fi network.

           Personalize your device names, like “Matt’s smartphone,”
           or “Monica’s laptop.”

           Invite guests to your Wi-Fi network with ease via text and email.

Need more coverage?
It’s easy! Go to att.com/betterwifi to purchase
additional AT&T Smart Wi-Fi Extenders to increase
Wi-Fi coverage in your home. You can connect up
to three Wi-Fi Extenders per home.
Additional Information
      Manage your account
      Available 24/7, download the myATT app at
      att.com/myattapp from your mobile device.

      Accessibility support
      • Alternate format guides:
          - Braille or large print: call 800.288.2020
          - Accessible tagged PDF: visit att.com/userguides
      • Telephone equipment for visual and/or hearing impaired:
          - Phone: 877.902.6350         -TTY: 800.772.2889
      • Repair Center:
          - Phone: 800.288.2020         -TTY: 800.397.3172
      • Device Compatibility Feature: Compatible with any
            TTY/TDD devices with standard phone line
      ¿Hablas español? Por favor visita att.com/uverseguias para
      ver la información en español. También puedes ver la siguiente guía:
      (WiFi Extender Install Guide) para más detalles.

      Need more help?
      Visit att.com/support                              Call us at 800.288.2020
                                                         and ask for “technical support.’”
  ©2018 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of
  AT&T Intellectual Property. All other marks are the property of their respective owners.
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