AT&T Smart Wi-Fi Extender - A simple installation guide. Unpack the box to get started.
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AT&T Smart Wi-Fi Extender A simple installation guide. Unpack the box to get started. Power cord Wi-Fi Extender Yellow Ethernet cable (optional - for a wired connection only) Note: You need to have AT&T Internet Service for your new Wi-Fi Extender to work. Check the compatibility with your gateway at att.com/wifiextender.
Preferred Installation Method Use the AT&T Smart Home Manager app for easy setup. 1. Download app to your smartphone through your device’s app store or att.com/smarthomemanager Data charges may apply for app download and usage. Coverage and service not available everywhere. 2. Sign in with your User ID (AT&T Access ID or AT&T Internet Member ID) and Password 3. Select “Tools” 4. Select “Install Smart Wi-Fi Extenders” Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Limited to home Wi-Fi network.
Alternate Installation Method Power Up Plug in Push Wait the power cord the Power about 3-5 to your Wi-Fi button. minutes for both Extender and the 5GHz and then plug it into 2.4GHz lights to a power outlet blink GREEN. near your AT&T Wi-Fi Gateway.
Pair Press Press Wait the WPS the WPS about 3 minutes button button on for the devices on your your Wi-Fi to automatically AT&T Wi-Fi Extender. pair. The 5GHz and Gateway. 2.4GHz lights will turn solid GREEN when paired. Note: The lights may turn off during pairing. This is normal. If they do not light up solid Note: The 5GHz light will blink every 5 seconds. GREEN within 5 minutes, repeat This is normal. the pairing process.
Place 20-40 feet Wi-Fi Gateway AT&T Smart Wi-Fi Extender Unplug Move Plug your Wi-Fi your Wi-Fi Extender your Wi-Fi Extender to its new location Extender into from the between your Wi-Fi a power outlet power Gateway and the and wait a outlet. area where you want few minutes a stronger signal. for the Tip: Max distance between connection to Gateway and Extender is 40 ft, re-establish. two walls, or one floor away. Extenders work best placed on open surfaces away from large obstructions and things that can cause interference (e.g. microwaves, wireless devices, etc.) You’re done!
Troubleshooting If you see one of these lights, move the Wi-Fi Extender closer to the Wi-Fi Gateway. Solid red light Flashing red light Bad location Out of range If you’re having trouble pairing your Extender with your gateway, you can use the included Ethernet cable to connect your extender to your gateway and pair them manually. If you still have an issue, check your AT&T Internet service or Wi-Fi Gateway. Your AT&T Internet service needs to be active. You must have working AT&T Internet service for your Extender to work correctly. Check your connections. Check all cables and cords to ensure they are connected properly and securely. Power down, power up. Unplug the power cord from the back of your Wi-Fi gateway. Leave it unplugged for 15 seconds and plug it back in. Then unplug the power cord from the back of your Extender. Leave it unplugged for 15 seconds and plug it back in. You may need to wait up to 3 minutes for your gateway or Extender to completely reboot. Go to att.com/wifiextender for additional Extender support.
Is my Extender working? Your Wi-Fi Network Name and Password do not change so it won’t appear as a new network. To check if it’s working: 1. Your Extender is paired and functioning when both the 5GHz and 2.4GHz lights are solid green. (The 5GHz light will blink every 5 seconds. This is normal.) OR 2. Use the AT&T Smart Home Manager app to check if the Extender is on your network. (It will appear in the Devices section when it’s connected.) Get Smart Home Manager at att.com/smarthomemanager. AT&T Smart Home Manager gives you easy access to your home network information in one convenient spot and can also be used to: See who’s on your Wi-Fi network. Personalize your device names, like “Matt’s smartphone,” or “Monica’s laptop.” Invite guests to your Wi-Fi network with ease via text and email. Need more coverage? It’s easy! Go to att.com/betterwifi to purchase additional AT&T Smart Wi-Fi Extenders to increase Wi-Fi coverage in your home. You can connect up to three Wi-Fi Extenders per home.
Additional Information Manage your account Available 24/7, download the myATT app at att.com/myattapp from your mobile device. Accessibility support • Alternate format guides: - Braille or large print: call 800.288.2020 - Accessible tagged PDF: visit att.com/userguides • Telephone equipment for visual and/or hearing impaired: - Phone: 877.902.6350 -TTY: 800.772.2889 • Repair Center: - Phone: 800.288.2020 -TTY: 800.397.3172 • Device Compatibility Feature: Compatible with any TTY/TDD devices with standard phone line ¿Hablas español? Por favor visita att.com/uverseguias para ver la información en español. También puedes ver la siguiente guía: (WiFi Extender Install Guide) para más detalles. Need more help? Visit att.com/support Call us at 800.288.2020 and ask for “technical support.’” ©2018 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
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