HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA

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HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA
Banking Matters | Major Banks Analysis

Holding on, but
looking for upside
June Quarter Snapshot 2018
August 2018

                                                  www.pwc.com.au
HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA
August 2018

Seeking catalysts for growth in
a sea of risk and remediation
Bank earnings (excluding special                           Turbulence emerging, but bank                        This is perhaps because the Australian
charges) continued holding on through                      performance hanging on                               and global economies are holding up,
the June quarter in the face of the                        In May we reported that we saw                       continuing to show surprisingly robust
considerable economic, competitive                         ‘turbulence emerging’ in bank half-year              growth in the face of material economic
                                                           results, with the impact of economic,                and geopolitical challenges. In fact,
and conduct challenges we have been
                                                           competitive and conduct challenges                   markets seem steadfastly optimistic, with
monitoring and writing about for
                                                           beginning to materialise in financials               volatility back down and the Schiller PE
some time. Given the industry outlook                                                                           Index2 nearing record levels, as shown
in place for so long, this is something                    (see our May report Turbulence
                                                           Emerging: Major Banks Half Year 2018).               in Exhibit 1.
of an achievement. Nevertheless,
                                                           This has been on the radar for a while
signs of future stresses are beginning                                                                          Risks to the downside
                                                           but had previously been staved off by
to flow through to financials – even                       fortuitous circumstances including the               Unfortunately, it is hard to hang on
before considering the significant                         surprising durability of the synchronised            forever, and we see risks to the downside
charges incurred for risk management                       global ‘Goldilocks economy’ described                for both major bank financials as well as
and remediation dominating the                             in our December snapshot (Goldilocks                 the global economy. Like the banks, the
banking agenda.                                            redux – for everyone but the banks).                 global economy is showing its own signs
                                                                                                                of emerging turbulence, most recently
What’s more, as important as risk and                      The combination of margin challenges,                in Turkey.
remediation may be, they are not really                    conduct, remediation and restructuring
going to drive significant long-term                       charges, compounded by a continued,
                                                           but gradual slide in asset growth, are
value creation. In this environment,
                                                           all well in train. They have conspired to
with the outlook continuing to                             deliver three consecutive quarters of flat
be unfavourable and risks to the                           or falling cash earnings relative to the
downside, it is more important than                        prior-year period1. Although diminished
ever for banks to identify and create                      relative to the record levels of the prior
catalysts for upside. In this report, we                   year, they have not fallen dramatically
highlight price and cost management as                     but have continued to track within the
two key opportunities, and drill down                      same broad quarterly band for the past
into the pricing opportunity in our Hot                    five and a half years. In short, bank
Topic: The Price is Right - What should                    earnings are hanging on.
we pay?.

Exhibit 1: Fear and greed: historical stock price volatility
100

     90

     80

     70

     60

     50

     40

     30

     20

     10

      0
      2004          2005      2006      2007      2008      2009       2010         2011       2012      2013   2014      2015      2016       2017      2018
                                                                              VIX          Schiller PE

Source: Bloomberg and Chicago Board Options Exchange. Data represented above ends 17 August 2018.
1.
          Based on three banks’ reporting of quarterly earnings: CBA, NAB and ANZ. WBC does not report quarterly earnings and so is excluded from the earnings and
          bad and doubtful debt expense analysis for our December and June-quarter updates.
2.
          Schiller PE Index is the US share market price-to- trailing 10-year earnings ratio

PwC                                                                                                                                        Banking Matters | 2
HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA
August 2018

For this reason, though we expect                       1. Synchronised global                                 Increasing trade tensions are especially
continued volatility in bank earnings,                  expansion benefiting Australia                         worrisome. Although the recent US
we should be cognisant of the risk to the                                                                      threat to impose tariffs on up to $500bn
downside should the global environment                  Continued global growth in the                         of Chinese imports may seem like a
turn. Accordingly, margin and cost                      face of risks and headwinds                            bilateral issue, the disruption to global
remain paramount. As mentioned,                         The global economy continues to                        supply chains that such a move could
in this quarter’s Hot Topic we dig                      demonstrate healthy growth with the US                 entail would affect almost every part
deep into the first imperative, which                   perhaps even on the cusp of overheating                of the global economy. What’s more,
is the pricing of standard financial                    and in the face of the challenges                      with the money supply in most markets
services and products. In the future,                   described in Exhibit 2 below.                          still much higher than it was before the
we shall address new products and                                                                              GFC, such supply-chain disruption could
services (especially payments) and                                                                             create just the inflationary spark needed
                                                        Exhibit 2: Challenges in the current
the promise of automation, data and                                                                            to ignite fears that have long been latent.
                                                        environment
artificial intelligence (AI) to improve                                                                        These events are occurring in the context
both revenue and cost. Accordingly, our                                                                        of a global tightening of (advanced
analysis of the June quarter major banks                                                                       economy) monetary policy as central
financial announcement3 focuses on the                                                                         banks reverse ‘quantitative easing’ and
following relevant messages:                                                                                   interest rates recover from post-GFC
                                                                                                               lows. In short, the scene is being set for
• Australia continues to benefit from
                                                                                                               increasing interest rates and stronger
  ongoing global expansion;                                         Geopolitical turmoil
                                                                                                               advanced-economy currencies to drive
• The decades-long reliance on credit-                     Continued geopolitical turmoil and                  down asset values globally and, as
  led growth is being felt in the face of                  abandonment of longstanding norms of                Turkey’s leadership is now discovering,
                                                           the global order in areas such as trade,
  rapidly decelerating business lending,                   diplomacy and immigration potentially
                                                                                                               hammer indebted emerging-market
  slowing mortgage and consumer                            increasing existing inflationary pressures          economies. None of this would be
  spending, and some early signs of                        underpinning central bank tightening                positive for Australia.
  credit stress;
                                                                                                               Australia continues to benefit
• The previous points, coupled with
                                                                                                               Fortunately for Australia, until the
  existing challenges on cost and
                                                                                                               risks and headwinds described above
  revenue, have driven earnings down
                                                                                                               materialise in an economic slowdown
  relative to 2017; and
                                                                           Leverage                            or full-blown financial crisis, Australia
• The imperative for managing price                                                                            continues to be a beneficiary of healthy
                                                           Global consumer and business leverage
  and efficiency is greater than ever,                                                                         global economic growth, confidence and
                                                           back at pre-GFC levels, with highly-
  with a continued unfavourable                            leveraged emerging markets a special                risk appetite.
  outlook for most drivers of return.                      point of vulnerability (including China,
                                                                                                               Australia’s trade deficit has swung to
                                                           Turkey and others with significant US
                                                           dollar-denominated debt)                            surplus thanks to surging resource
                                                                                                               exports, its budget deficit closed, and its
                                                                                                               domestic industry (especially exports)
                                                                                                               supported by monetary policy that has
                                                                                                               gone in relative terms from one of the
                                                                                                               most conservative to among the most
                                                                                                               accommodating of the major economies.
                                                                    Market exuberance                          Accordingly, although Australian house
                                                           Ebullient asset valuation and credit                prices have begun giving back the gains
                                                           underwriting around the world, with                 of recent years, there has been no ‘hard
                                                           the Schiller PE ratio nearing historic              landing’ and Australian households,
                                                           levels (comparable levels only previously           though stretched, are still spending and
                                                           reached in 1929 and between 1997                    borrowing.
                                                           and 2002)

                                                                     Stressed housing
                                                           House prices showing strain in specific
                                                           regional markets such as Australia,
                                                           Canada, New Zealand and global urban
                                                           centres such as London, Stockholm,
                                                           Oslo, Shanghai and Beijing

3.
     CBA, NAB and ANZ only; for CBA ‘June quarter’ financials derived as the difference between full-year results and, where reported, half-year plus third-
     quarter (March) results, and for NAB and ANZ as the difference between the third-quarter trading update and half-year results

PwC                                                                                                                                     Banking Matters | 3
HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA
August 2018

2. Repercussions being felt
from multiple decades of                    Exhibit 3: Annual lending growth by category, seasonally adjusted
credit-led growth
                                                                                         Domestic credit growth: Annual % growth - 12 month rolling average
Regardless of the pace of economic
growth in the short term, Australians are    25

now reckoning with the consequences
of three decades of credit-led asset-
price growth and leverage. Mortgage          20
originations continue to slow, as they
must, to bring household leverage down
towards levels sustainable in different
interest rate environments. Fortunately      15
for the banks, the rate of this slowdown
has been gradual, especially for owner-
occupiers whose borrowing is holding
                                             10
up reasonably well. Unfortunately for
the banks, this means that, without
a dramatic acceleration of nominal
income growth, the slowdown will have        5
to continue for a very long time. This is
illustrated in Exhibit 3.

                                             0
                                                  Jan-2008

                                                                Jul-2008

                                                                            Jan-2009

                                                                                          Jul-2009

                                                                                                           Jan-2010

                                                                                                                                 Jul-2010

                                                                                                                                                  Jan-2011

                                                                                                                                                                 Jul-2011

                                                                                                                                                                              Jan-2012

                                                                                                                                                                                           Jul-2012

                                                                                                                                                                                                           Jan-2013

                                                                                                                                                                                                                             Jul-2013

                                                                                                                                                                                                                                               Jan-2014

                                                                                                                                                                                                                                                               Jul-2014

                                                                                                                                                                                                                                                                            Jan-2015

                                                                                                                                                                                                                                                                                        Jul-2015

                                                                                                                                                                                                                                                                                                       Jan-2016

                                                                                                                                                                                                                                                                                                                        Jul-2016

                                                                                                                                                                                                                                                                                                                                              Jan-2017

                                                                                                                                                                                                                                                                                                                                                               Jul-2017

                                                                                                                                                                                                                                                                                                                                                                             Jan-2018

                                                                                                                                                                                                                                                                                                                                                                                         Jul-2018
                                             -5

                                            -10

                                                                   Housing – Owner-occupier                                                                                 Housing – Investor                                                        Housing                                      Personal                                                    Business

                                                                                                                                     Annualised % growth - 3 month rolling average

                                            10

                                            8

                                            6

                                            4

                                            2

                                            0
                                                     Jun-2016

                                                                Jul-2016

                                                                           Aug-2016

                                                                                       Sep-2016

                                                                                                     Oct-2016

                                                                                                                      Nov-2016

                                                                                                                                       Dec-2016

                                                                                                                                                      Jan-2017

                                                                                                                                                                  Feb-2017

                                                                                                                                                                              Mar-2017

                                                                                                                                                                                         Apr-2017

                                                                                                                                                                                                      May-2017

                                                                                                                                                                                                                      Jun-2017

                                                                                                                                                                                                                                    Jul-2017

                                                                                                                                                                                                                                                    Aug-2017

                                                                                                                                                                                                                                                                 Sep-2017

                                                                                                                                                                                                                                                                            Oct-2017

                                                                                                                                                                                                                                                                                       Nov-2017

                                                                                                                                                                                                                                                                                                   Dec-2017

                                                                                                                                                                                                                                                                                                                  Jan-2018

                                                                                                                                                                                                                                                                                                                                   Feb-2018

                                                                                                                                                                                                                                                                                                                                                    Mar-2018

                                                                                                                                                                                                                                                                                                                                                                  Apr-2018

                                                                                                                                                                                                                                                                                                                                                                              May-2018

                                                                                                                                                                                                                                                                                                                                                                                         Jun-2018

                                            -2

                                            -4

                                                                Housing – Owner-occupier                                                                                Housing – Investor                                                                Housing                                  Personal                                                       Business

                                            Source: RBA

PwC                                                                                                                                                                                                                                                                                                   Banking Matters | 4
HOLDING ON, BUT LOOKING FOR UPSIDE - BANKING MATTERS | MAJOR BANKS ANALYSIS - PWC AUSTRALIA
August 2018

Exhibit 4: Business lending growth once again lower than nominal GDP

                                                                                                                                                  Business lending growth minus nominal GDP growth, Australia
 20%

 15%

 10%

  5%

  0%
        01/03/1988

                         01/03/1989

                                      01/03/1990

                                                                01/03/1991

                                                                             01/03/1992

                                                                                           01/03/1993

                                                                                                              01/03/1994

                                                                                                                           01/03/h1995

                                                                                                                                                01/03/1996

                                                                                                                                                             01/03/1997

                                                                                                                                                                            01/03/1998

                                                                                                                                                                                                  01/03/1999

                                                                                                                                                                                                                01/03/2000

                                                                                                                                                                                                                                  01/03/2001

                                                                                                                                                                                                                                                  01/03/2002

                                                                                                                                                                                                                                                               01/03/2003

                                                                                                                                                                                                                                                                                         01/03/2004

                                                                                                                                                                                                                                                                                                      01/03/2005

                                                                                                                                                                                                                                                                                                                     01/03/2006

                                                                                                                                                                                                                                                                                                                                       01/03/2007

                                                                                                                                                                                                                                                                                                                                                    01/03/2008

                                                                                                                                                                                                                                                                                                                                                                         01/03/2009

                                                                                                                                                                                                                                                                                                                                                                                      01/03/2010

                                                                                                                                                                                                                                                                                                                                                                                                   01/03/2011

                                                                                                                                                                                                                                                                                                                                                                                                                        01/03/2012

                                                                                                                                                                                                                                                                                                                                                                                                                                     01/03/2013

                                                                                                                                                                                                                                                                                                                                                                                                                                                        01/03/2014

                                                                                                                                                                                                                                                                                                                                                                                                                                                                       01/03/2015

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    01/03/2016

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              01/03/2017

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           01/03/2018
 -5%

 -10%

 -15%

Source: RBA, ABS

By contrast, investor mortgage growth                                                                                                                                     What’s more, as we’ve observed in the                                                                                                                                                  3. Earnings down for a third
has fallen substantially, which is                                                                                                                                        past, in this environment of slower                                                                                                                                                    quarter in a row
consistent with prudential intent, as has                                                                                                                                 lending growth, non-majors continue                                                                                                                                                    In such an environment, it is no
business lending, which is not. In fact,                                                                                                                                  to gain share as illustrated in Exhibit 5.                                                                                                                                             surprise that quarterly earnings are
so far in 2018, business credit growth                                                                                                                                    If it were possible to track loss of share                                                                                                                                             under pressure, down 8 per cent on
has once again fallen below the growth                                                                                                                                    to non-bank lenders, one would suspect                                                                                                                                                 the prior-comparable period (pcp)
in nominal GDP, something that has                                                                                                                                        this picture to be starker still.                                                                                                                                                      and flat or down on pcp for three
happened only a few times in the past                                                                                                                                                                                                                                                                                                                            quarters in a row (see Exhibit 6). What’s
generally following major downturns as                                                                                                                                                                                                                                                                                                                           more, although reported earnings
shown in Exhibit 4. That it should have                                                                                                                                                                                                                                                                                                                          may be up in the quarter relative to
happened again so long after the last                                                                                                                                                                                                                                                                                                                            prior quarters, this is only due to the
financial crisis, and with employment                                                                                                                                                                                                                                                                                                                            non-repetition of significant itemised
and business conditions so healthy, is a                                                                                                                                                                                                                                                                                                                         charges in both December and March
testament to how much leverage remains                                                                                                                                                                                                                                                                                                                           for risk, remediation and restructuring.
to be worked out of the system and to                                                                                                                                                                                                                                                                                                                            Underlying profits excluding these
how the impact of regulator actions to                                                                                                                                                                                                                                                                                                                           charges show a downward trend since
dampen this leverage are working.                                                                                                                                                                                                                                                                                                                                October 2017.

Exhibit 5: Non-majors continuing to gain share
79.8%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      25%

79.6%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           20%

79.4%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           15%

79.2%

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           10%

79.0%

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           5%
78.8%

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           0%
78.6%

78.4%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      -5%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 01/06/2018
                     01/01/2017

                                                   01/02/2017

                                                                              01/03/2017

                                                                                                        01/04/2017

                                                                                                                                   01/05/2017

                                                                                                                                                             01/06/2017

                                                                                                                                                                                         01/07/2017

                                                                                                                                                                                                                     01/08/2017

                                                                                                                                                                                                                                               01/09/2017

                                                                                                                                                                                                                                                                            01/10/2017

                                                                                                                                                                                                                                                                                                        01/11/2017

                                                                                                                                                                                                                                                                                                                                  01/12/2017

                                                                                                                                                                                                                                                                                                                                                            01/01/2018

                                                                                                                                                                                                                                                                                                                                                                                      01/02/2018

                                                                                                                                                                                                                                                                                                                                                                                                                01/03/2018

                                                                                                                                                                                                                                                                                                                                                                                                                                           01/04/2018

                                                                                                                                                                                                                                                                                                                                                                                                                                                                     01/05/2018

                                                                             Major banks market share of ADIs                                                                                                  Major bank credit growth (annualised)                                                                                                     ADI credit growth excluding majors (annualised)

Source: APRA

PwC                                                                                                                                                                                                                                                                                                                                                                                                                                               Banking Matters | 5
PwC
                                                                                     1,000
                                                                                             2,000
                                                                                                     3,000
                                                                                                             4,000
                                                                                                                     5,000
                                                                                                                             6,000
                                                                                                                                     7,000

                                                                                 0
                                                                    31/12/2012

                                                                    31/03/2013

                                                                    30/06/2013

                                                                    30/09/2013

                                                                    31/12/2013

                                                                    31/03/2014

                      Source: Company statements and PwC analysis
                                                                    30/06/2014

                                                                    30/09/2014

                                                                    31/12/2014

                                                                    31/03/2015

                                                                    30/06/2015

                                                                    30/09/2015

                                                                    31/12/2015

                                                                    31/03/2016

                                                                                                                                             Exhibit 6: Estimated underlying cash earnings for three of four major banks by quarter
                                                                    30/06/2016

                                                                    30/09/2016

                                                                    31/12/2016

                                                                    31/03/2017

                                                                    30/06/2017

                                                                    30/09/2017

                                                                    31/12/2017

                                                                    31/03/2018

                                                                    30/06/2018

Banking Matters | 6
                                                                                                                                                                                                                                      August 2018
August 2018

In addition to slowing loan growth,
margins are being put under pressure          Exhibit 7: Emerging pressure on short-term funding costs
by the rise in short-term funding costs.      2.30
1,3- and 6-month Bank Bill Swap Rates
(BBSW) are increasing as shown in
Exhibit 7, and competition for owner-         2.20
occupier mortgages is intensifying.
Balancing that, however, was the
                                              2.10
opportunity to increase rates for interest-
only and investor mortgages consistent
with their greater perceived risk and the     2.00
prudential intent to reduce their share of
the Australian market. As the large wave
of interest-only loans written in 2014        1.90
and 2015 approach mandatory 5-year
rollover, into principal-and-interest,
this will be a headwind for margin but        1.80

also, in the case of borrowers unable to
service the increased payments, on loan
                                              1.70
losses as well.

                                              1.60

                                              1.50

                                              1.40
                                                     Jul-2016

                                                                Aug-2016

                                                                           Sep-2016

                                                                                      Oct-2016

                                                                                                 Nov-2016

                                                                                                            Dec-2016

                                                                                                                       Jan-2017

                                                                                                                                  Feb-2017

                                                                                                                                             Mar-2017

                                                                                                                                                        Apr-2017

                                                                                                                                                                   May-2017

                                                                                                                                                                              Jun-2017

                                                                                                                                                                                         Jul-2017

                                                                                                                                                                                                    Aug-2017

                                                                                                                                                                                                               Sep-2017

                                                                                                                                                                                                                           Oct-2017

                                                                                                                                                                                                                                      Nov-2017

                                                                                                                                                                                                                                                 Dec-2017

                                                                                                                                                                                                                                                            Jan-2018

                                                                                                                                                                                                                                                                       Feb-2018

                                                                                                                                                                                                                                                                                  Mar-2018

                                                                                                                                                                                                                                                                                             Apr-2018

                                                                                                                                                                                                                                                                                                        May-2018

                                                                                                                                                                                                                                                                                                                   Jun-2018

                                                                                                                                                                                                                                                                                                                              Jul-2018
                                                                           Interbank Overnight Cash Rate                                                           1-mth BBSW                                             3-mth BBSW                                        6-mth BBSW

                                              Source: Company statements and PwC analysis

PwC                                                                                                                                                                                                                                                             Banking Matters | 7
August 2018

To date, however, loan losses continue to decline, as shown in Exhibit 8, and are in fact down 3 percent from the cyclically high
March quarter. This is despite rising arrears and ongoing restraint in consumer spending. Should the trend of rising arrears
continue (especially among the wave of interest-only borrowers coming to the end of 5-year terms forced onto amortising loans),
this will become another headwind to bank earnings.

Exhibit 8: Consolidated bad and doubtful debt charges for three of four major banks by quarter

1,400

1,200

1,000

 800

 600

 400

 200

   0
        31/12/2012

                     31/03/2013

                                  30/06/2013

                                               30/09/2013

                                                            31/12/2013

                                                                         31/03/2014

                                                                                      30/06/2014

                                                                                                   30/09/2014

                                                                                                                31/12/2014

                                                                                                                             31/03/2015

                                                                                                                                          30/06/2015

                                                                                                                                                       30/09/2015

                                                                                                                                                                    31/12/2015

                                                                                                                                                                                 31/03/2016

                                                                                                                                                                                              30/06/2016

                                                                                                                                                                                                           30/09/2016

                                                                                                                                                                                                                        31/12/2016

                                                                                                                                                                                                                                     31/03/2017

                                                                                                                                                                                                                                                  30/06/2017

                                                                                                                                                                                                                                                               30/09/2017

                                                                                                                                                                                                                                                                            31/12/2017

                                                                                                                                                                                                                                                                                         31/03/2018

                                                                                                                                                                                                                                                                                                      30/06/2018
Source: Company statements and PwC analysis

PwC                                                                                                                                                                                                                                                            Banking Matters | 8
August 2018

      Finally, notwithstanding the effort and                                                                     4. Imperative for managing
      focus on cost reduction, digitisation and                                                                   price and efficiency greater
      productivity, the tangible progress to                                                                      than ever
      date on this agenda has been less than                                                                      Unfortunately, given all that we have
      compelling. With continued pressure on                                                                      discussed above, the outlook for most
      margins from competition and public                                                                         drivers of future earnings remains
      scrutiny, as well as the conduct and                                                                        negative, consistent with the outlook
      reputational challenges so poignantly                                                                       we highlighted in the half as shown in
      evident in the Royal Commission                                                                             Exhibit 10. This makes current efforts to
      hearings, the opportunities to roll                                                                         reduce cost and maintain pricing more
      out new products and services have                                                                          imperative than ever.
      been limited. Reflecting this reality,
      Australian bank shares substantially
      underperformed both local and global
      markets. It is worth noting however that
      they have recovered somewhat since the
      end of the quarter in June, with a mini
      ‘bull run’ commencing in mid June and
      continuing until the time of writing. This
      is shown in Exhibit 9.

      Exhibit 9: Australian bank shares vs global equities

      1.4

      1.2

      1.0

      0.8

      0.6

      0.4

      0.2

      0.0
            01/01/17

                       01/02/17

                                  01/03/17

                                             01/04/17

                                                        01/05/17

                                                                   01/06/17

                                                                              01/07/17

                                                                                         01/08/17

                                                                                                    01/09/17

                                                                                                               01/10/17

                                                                                                                          01/11/17

                                                                                                                                       01/12/17

                                                                                                                                                  01/01/18

                                                                                                                                                             01/02/18

                                                                                                                                                                         01/03/18

                                                                                                                                                                                    01/04/18

                                                                                                                                                                                               01/05/18

                                                                                                                                                                                                          01/06/18

                                                                                                                                                                                                                     01/07/18

                                                                                                           MSCI                      Banks

      Source: Company statements and PwC analysis

PwC                                                                                                                                                                     Banking Matters | 9
August 2018

Exhibit 10: Headwinds in all drivers – cost and pricing crucial

                                                                                                                  Future outlook

                                                                                          Increased scrutiny on pricing and competition including impact of
                                                                   Net interest
                                                                                    ?     open banking.

                                                2. Revenue
                                                                     margin               Possible scope for more risk-based pricing.

                                                                   Non-interest           Ongoing pressures augmented by Royal Commission
                                                                     income         ?     transparency and sensitivity.

                                                                    Itemised              Likely but as-yet unquantifiable additional expenses to respond to
                                                3. Expenses

                                                                    charges               conduct and other operational risks.
           1. Earnings and returns

                                                                                          Significant investments in digitisation and automation balanced by
                                      Cash
                                     earnings
                                                                   Expense-to-
                                                                   income ratio     ?     increased requirements on compliance, oversight and control.
                                                4. Asset quality

                                     Capital                        Bad debt
                                                                    expense
                                                                                          Asset quality has been very benign for many years.
                                                                                          Potential mortgage tightening may have second-order consequences.
                                                                      Credit
                                                                    provisions
                                                5. Balance sheet

                                                                     Common               Major moves on capital largely complete.
                                                                       equity             Further divestments may even provide future flexibility.
                                                                    tier 1 ratio
                                                                                          Clear regulatory intent to constrain mortgage growth over the
                                                                      Credit              medium term.
                                                                      growth
                                                                                          Potential for accelerated business lending still unclear.

Cost reduction has been under way for                                 Price, reflected in both interest and          However, there is an opportunity to
some time. Every bank is engaged in                                   non-interest margins, is a more                improve what already exists today.
some form of restructuring but with                                   complex discussion. To protect their           Increased transparency and more
timing of benefits varied. Some have                                  ability to generate attractive margins         nuanced, risk-based pricing can more
already made fundamental choices                                      and dull the kind of ‘commodity-trap’          closely align offer to customer needs
about business architecture and realised                              price competition we described in our          while improving price realisation in
significant reductions in operating costs,                            September 2016 report: Escaping the            existing products and services - even
while others are making substantial                                   Commodity Trap: the future of banking          those that are commodities. At the
upfront investments in digitisation                                   in Australia, banks must introduce new,        same time, it can also achieve a number
and productivity with the promise of                                  differentiated and tailored services to        of other social objectives including
substantial savings down the track. The                               become more deeply connected to their          increased economic efficiency, enhanced
extent to which this has been successful                              customers. That report described a             financial stability as well as fairness.
remains to be seen and opportunities                                  number of organisational, operational          We describe this opportunity in the
for cost reduction continue to emerge                                 and strategic choices banks could make.        attached Hot Topic: “The Price is Right -
through automation, data and AI.                                                                                     What should we pay?”

PwC                                                                                                                                         Banking Matters | 10
Contact us
             Colin Heath                                                               Sam Garland
             Banking and Capital Markets Leader                                        Banking and Capital Markets Partner
             Tel: +61 3 8603 0137                                                      Tel: +61 2 8266 3029
             colin.heath@pwc.com                                                       sam.garland@pwc.com

             Jim Christodouleas                                                        Julie Coates
             Banking and Capital Markets Director                                      Financial Services Industry Leader, Australia
             Tel: +61 448 431 121                                                      Tel: +61 2 8266 2006
             jim.christodouleas@pwc.com                                                julie.coates@pwc.com

             Hugh Harley
             Banking and Capital Markets Partner
             Tel: +61 2 8266 5746
             hugh.harley@pwc.com

   Acknowledgement
   We would like to thank the following PwC team
   members who have made a significant contribution
   to the development of this publication:

   •   Mathew Kassar             • Nat Bauman
   •   Will Dunn                 • Brooke Cashman
   •   Abe Alvarez
   •   Lauren Lopatko

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