KIA ORA1 USER MANUAL - UBCO Bikes

Page created by Claude Nelson
 
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KIA
USER MANUAL
2X2WRK V2

                ORA
                                                    1

                HELLO.
                UBCO was born in New Zealand, proudly designed,
                prototyped and tested here, so we've included some
                of our unique language to keep it Kiwi. You'll find a
                Glossary on page 6 to explain what it all means.

            2
Registration Information                                                         TABLE OF CONTENTS
Fill in your vehicle and contact information below. Attach your
receipt of purchase within this book for safekeeping.                               Glossary                       6
Important: Please also go online: www.ubcobikes.com/register                     01 YOUR BIKE                     8
to send us your registration information; both are required for                     Parts Overview                 11
any future warranty claims.                                                         Technical Information         12
                                                                                    UBCO App                      13
  MODEL CODE                                 SERIAL No.*
                                                                                    Handlebar Parts               14
                                                                                    Handlebar Controls            18
                                                                                    Adjustable Suspension        20
  DATE OF SALE                         LICENCE PLATE No.                            Lever Guards                 23
                                                                                    Accessory Lugs               24
                                                                                 02 YOUR POWER SUPPLY            28
  DEALER NAME (or website if purchased online)                                      Charging Your Power Supply   32
                                                                                    Removing the Power Supply    34
                                                                                    Power Supply Care & Safety   37
  OWNER'S NAME                                                                   03 SAFETY                       38
                                                                                    Riding Safety                40
                                                                                    Loading the 2X2              42
  PHONE NUMBER                                                                      Pre-ride Inspection          45
                                                                                 04 MAINTENANCE & CARE           46
                                                                                    Your Field Kit               49
  ASSEMBLED BY (print & sign name)                     DATE ASSEMBLED               Replacing Key Fob Battery    49
                                                                                    Wheels                       50
                                                                                    Replacing Brake Pads         52
                                                                                    Cleaning the Bike            53
  � CHECK THIS BOX ONCE THE ABOVE INFORMATION
    HAS BEEN REGISTERED ONLINE                                                   06 TROUBLESHOOTING              54
                                                                                    Fault Codes                  58

*Your serial number is engraved on the right-hand side of the frame head tube.
                                                                                 07 FINE PRINT                   62
                                                                                    Limited Warranty             65
                                                                                    Servicing Schedules          70
                                        2
YOU BEAUTY!2
Thanks for buying an UBCO 2X2. This manual will help                  UBCO Head Office
you get the best out of your bike and is chocka3 full                 MOUNT
of handy tips. Keep it tucked inside the Field Kit under              MAUNGANUI
your bike seat, that way it will always be there if you
need it – even if you're out in the wop-wops4.
First things first:
Go online to www.ubcobikes.com/register to
register your bike with us. This ensures we
know about your purchase but also keeps a
record with the bike if it's ever sold.
Next:
Download the free UBCO 2X2 App from your
smartphone's app store. Simply search UBCO.                About NZ
Find out more about the app on page 13.                    Here's a map of New Zealand
                                                           ( just in case it's missing off your
Then:                                                      nearest world map…)
Read this manual carefully. Pay special
                                                           Up north you'll find a 90km long
attention to the safety messages that appear
                                                           beach. Down south there's a
throughout. This manual should be considered
                                                           whole lot of mountains. And
a permanent part of the 2X2 and should
                                                           in between (you might call it
remain with your bike if it is resold. Chur.5
                                                           Middle-earth6) we've got rivers
                                                           and lakes, farms and forests,
                                                           volcanoes, earthquakes, caves,
                                                           beaches, a few cities, and a
                                                           whole lot of birds.
    When you see this symbol, the                          Find out more about our
    information following is important for                 beautiful country and some
    safety and proper function of the 2X2.                 of her native residents on the
                                                           pages of this book. There's
                                                           also a few fun facts to help
                                                           out on Trivia Night.
                                                           Enjoy!

                             4                              5
Glossary                                                             World Famous in New Zealand
1   Kia Ora PAGE 1                  8 Get cracking PAGE 10           1. New Zealand has many               8. Our capital city Wellington
    Māori for hello, cheers,           Act quickly and                  unique native fish,                    is the southernmost
    good luck, or best                 decisively.                      insects, birds, lizards, and           capital in the world.
    wishes.                         9 Tiki Tour PAGE 28                 frogs. Our only native             9. No matter where you are
2   You Beauty PAGE 4                  A sight-seeing journey           mammals are bats and                   in NZ, you’re never more
    A general exclamation of           with no particular               marine mammals.                        than 128 km (80 miles)
    happiness and joy.                 destination in mind.          2. There are no snakes in                 from the seaside.
3   Chocka PAGE 4                   10 Hard yards PAGE 30               NZ. None.                          10. The Hawke’s Bay is home
    Short for chock-a-block            A great deal of effort or     3. There are also no nuclear              to a hill with the longest
4   Wop-wops PAGE 4                    hard work.                       power stations in NZ.                  place name found in any
    A far away place,               11 Go hard out PAGE 38           4. In 1893, NZ became                     English-speaking country.
    otherwise known as the             To do something to its           the first self-governing               The hill's 85 character
    middle of nowhere.                 fullest; do something well.      country in the world to                long Māori name is Tau-
5   Chur PAGE 4                     12 Sweet as PAGE 38                 give women the right                   matawhakatangihangao-
    Short for cheers or                Wonderful, extremely             to vote.                               auauotameteaturipukaka-
    thank you.                         good.                         5. In 1953, Kiwi Sir Edmund               pikimaungah-oronuku-
                                                                        Hillary was the first                  pokaiwhenuakitanatahu,
6   Middle-earth PAGE 5             13 She'll be right PAGE 46
                                                                        person to summit Mount                 roughly translates to: “the
    Middle-earth is the                It will be all right;
                                                                        Everest, along with                    place where Tamatea, the
    fictional setting of much          don't worry.
                                                                        Sherpa Tenzing Norgay.                 man with the big knees,
    of JRR Tolkien's works,         14 Ages PAGE 46
                                                                     6. NZ has more golf courses               who slid, climbed and
    including the Lord of the          A long time.
                                                                        per capita than anywhere               swallowed mountains,
    Rings film trilogy which        15 Got your gumboots
                                                                        else in the world.                     known as the land-eater,
    was filmed in NZ.                  stuck PAGE 54                                                           played his nose flute to
7   Get amongst it PAGE 8              Got into trouble.             7. The first commercial
                                                                                                               his loved ones.”
    To throw oneself into                                               bungee jump was
    doing something,                                                    made by A J Hackett
    especially a leisure                                                in the Kawarau Bridge
    activity or something                                               in Queenstown, back
    physical.                                                           in 1988. It still operates
                                                                        there today.

                                6                                                                      7
MEET THE LOCALS: Kiwi
                                     Up to the size of a domestic chicken,
                                     kiwi are the smallest living ratites
                                     (same group as ostriches, emus, and
                                     cassowaries). They are nocturnal,
                                     have hair-like feathers, and cannot fly.
                                     The New Zealand people were

GET TO
                                     nicknamed Kiwis during WWI.

KNOW
THE 2X2
01 YOUR BIKE
Two wheels, two motors, no
gas, no noise. All set for work or
adventure. Get amongst it!7

                    8
Welcome to your UBCO 2X2 Work Bike.

                                                                                    Parts Overview
The UBCO 2X2 is a two-wheel-drive utility electric
vehicle (UEV) and is inherently different from other
motorcycles and e-bikes.

                                                                       D
Before you ride, ensure you've read this manual and

                                                       L

                                                                            C
are familiar with how to use the bike and take the
proper safety precautions. Always wear a helmet.
Once you've educated yourself and are ready to
get cracking8, start her up and GO!!!

                                                                   F
Bike Parts

                                                       K

                                                               H
A Handlebar Controls..........page 18
B Lever Guards......................page 23

                                                           I
C Rear Rack
D Accessory Lugs.................page 24
E Front Rack

                                                                                A
                                                               J
F Rear Suspension...............page 21
G Front Suspension .............page 20
H Power Supply Lock...........page 34

                                                                        G
I Power Supply.....................page 28

                                                                                B
J Power Plug..........................page 34

                                                                            E
K Kickstands...........................page 44
L Hub Motors
                                                       L

     This bike is for off-road use only
     and is not certified for on-road use.

                                10                                 11
Technical Information                                                                  UBCO App
                                                                                       Before you ride, download the UBCO 2X2 App from your
SPECIFICATIONS                                                                         smartphone's app store. Be sure to keep your app updated
                                                                                       and it will, in turn, keep your bike up to date.
Weight (excl power supply)             50.7kg                111.6lbs
                                                                                       Be sure you have Bluetooth and location services enabled on
Height                                 1,025mm               40.4”                     your phone and your 2X2 is turned on and in range before
                                                                                       opening the app.
Seat height                            815mm                 32”
                                                                                       The icons along the bottom of the screen reference the
Width (handlebars)                     840mm                 33”                       following functions:
Length                                 1,820mm               72”
Wheelbase                              1215mm                47.8”
Max speed                              50km/h                30mph
                                                                                      LIVE DASH            HOME                 SETTINGS
Drive train                            2 x 1kW Flux motors
                                                       2
                                                                                       LIVE DASH            HOME                 SETTINGS
Payload (incl rider)                   150kg                 330lbs                    View your speed,     Get a quick          Enable riding
                                                                                       power supply         overview of your     modes and
Suspension - front                     UBCO ATFZ 130mm adjustable                      charge, power        bike's status and    control features
                                                                                       output or regen      settings, such       such as
Suspension - rear                      UBCO ATF 120mm adjustable
                                                                                       input, and motor     as power supply      regenerative
LICENSE REQUIREMENTS                                                                   temperature. If      level and motor      braking. Turn
                                                                                       you have a phone     temperatures. Tap    all the lights off
NZ                                     Learner license or higher.
                                                                                       mount, you can       the menu to add      (formerly Hunting
AU                                     State dependent; provisional or                 check your dash      a device or go to    Mode) and
                                       motorcycle license.                             while you ride.      another page.        change the units
                                                                                                                                 of measure.
US                                     Dependent on state laws.
EU                                     Dependent on country laws.
Note: Check your local licensing laws to determine license requirements.

All information in this publication is based on the latest production information
available at the time of approval for printing. UBCO Ltd reserves the right to make
changes at any time without notice.

                                        12                                                                          13
Handlebar Parts
1. Lever guard........... page 23           4. Kill switch................. page 18
                                                                                       The 2X2 is very quiet due to its
2. Rear brake............... page 19        5. Throttle..................... page 19
                                                                                       electric drive motors and will not
3. Control switch........ page 18           6. Front brake............. page 19        rev when it is turned to RUN mode
                                                                                       or when the throttle is turned.

       1

                 2                                                                                                          6

                             3                                                                                              5

                                                                                                                      4

                                       14                                                                     15
Your Keys                                                      Security Mode
Each 2X2 comes with two                                        Security mode determines whether the
                                                Securing key   key fob is required to power the bike.
types of keys: a key fob and
a securing key. The key fob                                    Security Mode is on by default, meaning
is used to turn the bike on                                    the key fob is required to turn the bike on.
or off, while the securing               Key fob
                                                               To turn Security mode OFF:
key activates the power
supply lock.                                                   This enables the bike to be powered
                                                               without the key fob; the bike is only
Powering the Bike                                              turned on using the kill switch.
The key fob will turn the
2X2 on but the kill switch                                          Turning off Security mode will
is used to change between                                           allow anyone with access to
ACC and RUN modes.                                                  the bike to turn it on and use it.
ACC mode: The bike is on but the throttle
is inactive.
                                                               This process can only be performed using a
RUN mode: Throttle is activated and the                        fob that is already paired to the bike.
lights turn on.
                                                               1. Turn off the bike.
A Hold the key fob button 1.5 seconds to
                                                               2. Press and hold both the key fob button and
     turn the bike on in ACC.
                                                                   the kill switch for approximately 10 seconds.
A If you're ready to ride, straddle the bike
                                                               3. The bike will beep a few times while the
     and retract the kickstand, then press
                                                                   buttons are held and then give one final
     the kill switch to enable RUN mode.
                                                                   long beep to indicate programming is
     The headlight will turn on. Twist the
                                                                   complete.
     throttle towards you to go.
                                                               4. The bike can now be turned on using only
A Once stopped, press the kill switch to
                                                                   the kill switch.
     turn the bike back to ACC.
                                                               To turn security mode back on, repeat the
A To turn bike off from ACC, hold the key
                                                               above steps.
     fob button for 1 second or hold the kill
     switch for 2 seconds.
A To turn bike off from RUN mode, hold
     either the key fob or the kill switch
     button for 2 seconds.

                                16                                                            17
Handlebar Controls                                                      Throttle
                                                                        To accelerate, twist the
Control Switch                       Kill Switch                        throttle towards you. There
On the left side of the              On the right side of the           are no gears or clutch,
handlebar you will find a            handlebar, next to the             so the throttle controls all
control switch:                      throttle, is the kill switch for   acceleration from start to top
1. Headlight                         the motors (4).                    speed (excluding gravity).
2. Indicators (inactive)             When the kill switch is            To maintain a constant
3. Horn                              activated, the bike will           speed, hold the throttle in a
                                     change to ACC mode.                constant position. If you let
The headlight and tail lights
automatically come on when           To ensure the 2X2 can be           go of the throttle, the 2X2
the 2X2 is in RUN mode.              ridden, press the kill switch      will start to decelerate.
                                     to deactivate it (RUN mode).       Note: Do not continuously
To turn off the headlight,
either switch the 2X2 to                                                power the throttle when the
ACC mode using the key                                                  2X2 is held stationary.
fob, open the UBCO app                                                                                   Brake
and switch off “LIGHTS” on                                                                               To slow down, allow the throttle
the settings screen, or hold                                                                             to return to neutral position and
the low beam switch until it                                                                             then apply the brakes: left = rear,
turns off (hold again to turn                                                                            right = front.
back on).                                                                                                The drive motors provide a level of
                                                                                                         regenerative braking that assist in
                                                                                                         slowing down the 2X2.
                                                                                                         A The first level of regenerative
                     1                                                                                       braking automatically
                                                                                                             activates when the throttle
                                                                                                             is returned to neutral. This
                     2
                                                                                                             provides a level of braking
                     3                     4                            Tip: The brake lever                 similar to engine braking.
                                                                        angle can be adjusted            A The second level of
                                                                        to your preference using             regenerative braking activates
                                                                        the screws on the brake              when the brake lever is pulled.
                                                                        lever mount. Ensure                  This provides a higher level
                                                                        they're re-tightened to              of braking and assists the
                                                                        7Nm torque setting.                  mechanical brakes.

                                18                                                                        19
Adjustable Suspension                                     Rear:
                                                          Rebound control can be
The front and rear suspensions have adjustable
                                                          adjusted using the red dial
rebound controls that change the rate the suspension      at the top of the spring. Twist
re-extends after an impact. They also feature spring      the dial counter-clockwise to
preload adjustment to soften or stiffen the suspension.   slow the rebound; clockwise
See recommendations for various riding situations on      speeds it up (this is opposite
the following page.                                       to the front fork).                    Rebound
                                                          To adjust the rear spring
                                                          preload, wind the disk at the
Front:                             Spring preload
                                                          base of the spring clockwise
Rebound speed is adjusted                                 to lessen the spring force;
on the right-hand side of                                 twist counter-clockwise to
the fork crown. Twist the                                 increase the spring force.
dial clockwise to slow the                                The rear suspension preload
rebound; counter-clockwise                                and rebound controls should
to speed it up.                                           be set equally on both sides
On the left side of the                                   of the bike.
fork, the spring preload               Rebound speed
is adjusted. Twist the dial
clockwise to lessen the
spring force and make                                                                                      Preload
the suspension softer.
Twist counter-clockwise to
increase the spring force
and make the suspension
stiffer.

                              20                                                            21
Suspension Recommendations                                      Lever Guards
                                                                The aluminium hand guards keep your
                FRONT   FRONT              REAR    REAR         hands protected from branches, tree trunks,
                REBOUND SPRING             REBOUND SPRING       and any other hand crushing trail obstacles.
                                                                They also protect the controls in the event
Hard surface Max fast        Full soft     Max fast   20mm      the bike falls over. It is also advisable to wear
Rider only                                            thread    gloves to protect your hands while you ride.
(90kg)                                                exposed

Hard surface Max fast        1 full turn   4 clicks   20mm
+ Load                       to hard       toward     thread
(125kg)                                    slow       exposed

Soft surface    Max fast     Full soft     2 clicks   30mm
Rider only                                 toward     thread
(90 kg)                                    slow       exposed

Soft surface    Max fast     1 full turn   6 clicks   30mm
+ Load                       to hard       toward     thread
(125kg)                                    slow       exposed

Note: 'Hard surface' refers to hard, dry ground, or tracks.
'Soft surface' might be tall grass, mud, or sand.

                               22                                                               23
Accessory Lugs
The 2X2 is unique in that it
features accessory lugs that
are strategically placed across
the frame to provide maximum
flexibility and adaptability.
The lugs use standard M8 nuts         Rear view
and bolts for attaching tie downs,
mounts, and accessories.
Inside each lug is a cavity to hold
an M8 nut in place, preventing
it from spinning as the bolt is
tightened or loosened.                Side view
The front rack is attached via
two lugs at the front of the main
frame (see below right). These
                                                          Lug Options
lugs can be utilised for other
attachments if the front rack is                          The 2X2 has 19 lug attachment
removed.                                                  points in total:
                                                          There are 17 points available with
                                                          the front carrier attached (above);
                                                          16 when it is removed (below).

                                             Front view

                               24                                                        25
Here are some examples of how to use the accessory
                                                                      b.        c.
lugs. Follow the loading limits on page 42.
a. The Rear Cargo Deck                    near the console are
   uses lugs on either side               available for attachments
   of the rear rack. The                  using the Adapter Pack.
   Front Cargo Deck also              e. Fairings attach to the
   uses the lug on the end                frame's central lugs.
   of the front rack.                 f. To attach an UBCO
b. The UBCO Adapter Pack                  Pannier Frame, use three
   has brackets, nuts, bolts,             lugs on the side of the
   and straps for attaching a             rear rack.
   tube to hold longer tools          g. The Pannier Bag or
   like a fishing rod or rake.            Backpack then attaches      d.        e.
c. Use the Adapter Pack                   to the Pannier Frame.
   L-brackets to attach a             These and other UBCO
   homemade deck or box               accessories, including the
   to the front or rear rack.         telematics unit, bike rack,
d. With the front rack                and more are available from
   removed, the two lugs              our website.

a.

                                                                      f.        g.

                                 26                                        27
POWER
YOUR
RIDE
                                      MEET THE LOCALS: Kauri
                                      Kauri are among the world's mightiest and
                                      most ancient trees, having existed as a
02 YOUR POWER SUPPLY                  species for around 20 million years.
                                      Tane Mahuta, “King of the Forest”, is the
The lithium ion powerhouse super      largest kauri in NZ. The 1,500 year old tree
charges the 2X2. Tiki tour9 to your   is 51.5 metres tall, with a girth of 13.8m.
                                      Check out the 2X2 sized to scale next to
heart's content.                      the 4.4m wide Tane Mahuta.

                  28
About Your Power Supply                                                     How far can I go?
The UBCO KXH power supply and connections are                               Your range in a battery-powered vehicle is affected by similar
                                                                            variables to a combustion engine vehicle: carried weight, load,
made to do the hard yards10. With an IP66 rating, the
                                                                            incline, speed, and terrain, among others.
power supply is fully water and dust resistant. A solid
                                                                            The graphic below provides an easy to understand picture of
work horse, the Li-ion power supply delivers a large                        how speed and efficiency affect range. The UBCO 2X2 is a
capacity in a sturdy package.                                               high torque, low speed system, so its efficiency peaks below its
                                                                            top speed. The ranges expressed below are tested on closed
Each KXH power supply is             handle the ride – and all the
                                                                            asphalt testing tracks with an 80kg rider and are provided here
constructed from high quality        mud and dust.
                                                                            for guidance only (values based on Gen4 2X2 testing).
LG 18650 Cylindrical Cells,          When placing the power
mounted into cell holders,                                                  A Full speed (50km/h) at max throttle: Max distance 65km
                                     supply into the bike, ensure
sealed within an alloy case,         the main power output                  A Most efficient speed (32.5 km/h): Max distance 120km
and screwed shut.                    socket is located on the               A At full speed with 80kg rider carrying an extra 37.2kg,
They are UN38.3 certified            right-hand side of the power               range was reduced by 8.5%.
and the charger is UL/CE             supply (when sitting on the            A Compared to full speed range, repeated starting and
certified to provide safe            2X2). The charge port is                   stopping was tested to reduce range by only 3%.
operation, use, and transit.         located opposite side.
All this results in a robust         Be sure the plugs and ports                                2X2 BATTERY RANGE
power supply that can                are clean before attaching.                         Bike kept at constant speed with 80kg rider

                                                                                 50kph
                      FRONT OF BIKE

                                                                                 40kph                                             Max Distance
                                                                     2X2 SPEED                                                          120kms

                                                                                 30kph
                                                                                                                                  Max Efficiency
              Main power                                                                                                               32.5kph
                                                                                 20kph
                  output              Charge socket
          Lock socket                                                            10kph

                                                                                          20km              60km             100km
                                                                                                 2X2 RANGE (DISTANCE)
                                                                                    Values based on the Gen4 2X2 and 2.4kWh power supply
                                30
Charging Your Power Supply
Depending on the remaining charge, the power supply          Battery plug
can take up to 6 hours to fully charge (see settings
below). You charge the power supply after each use and
let it complete a full charge on the Max Setting once a
month, even when not in use.
How to charge the power supply:
a. Turn off the 2X2 using the key fob.
b. Plug the charger into the charge socket on the          Charger socket
     power supply and twist to lock.
c. Plug the provided charger into any standard wall                   LED light
     socket and switch on at the wall (where required).
d. The LED indicator lights on the charger will signal:
                                                           Checking Power Supply Charge
      A GREEN: Power supply is fully charged
                                                           To check the charge of your power supply,
      A RED – Solid: Charging as normal
                                                           ensure it is plugged in to the 2X2 and press
      A RED – Flashing: No power supply connected          the key fob button to turn the bike on. The
      A BLUE – Solid: Power supply voltage fault           charge level is displayed on the UBCO App.
      A BLUE – Flashing: Reverse polarity
If a charge error occurs, disconnect the charger from
the power supply and wall socket. Reconnect. If flashing        To operate properly, the plug and sockets need
persists, contact your UBCO retailer.                           to stay clean and in good condition.
When charging:                                                  If the power supply is removed, ensure that the
A Keep away from any sparks or flames.                          battery plug is reinstalled correctly.
A Install a smoke alarm near your charging area.
A Do not charge if cables, charger, or power supply are
  damaged.
                                                                Never store the power supply in an uncharged
A Use charger in dry, indoor conditions only and with           state. Doing so can void the warranty. Always
  adequate ventilation.                                         top up after use.
When finished charging: replace the waterproof cap
over the charging socket on the power supply.

                             32                                                          33
Removing the Power
Supply                                                   TOOL TIP: Attach the
The 2X2’s power supply is                                battery strap between
interchangeable with other                               the two handles to make
GenX5 KXH power supplies,                                an easy carrying strap.
meaning if you have more than
one, you can swap them out to
avoid charging downtime. Extra
power supplies are available from
UBCO Ltd or your UBCO retailer.
                                                                                                4
a. Turn off the 2X2.
                                                             1                            3
b. Remove the battery strap and power plug.                                                                  2
c. Using the securing key, unfasten the lock located
   on the rear right-hand side of the power supply.
d. Lift the seat. Lift the power supply out of the 2X2
   with two hands.
e. Store on a stable, cool, dry surface.
                                                         KXH Portable Power
                                                         Add a KXH Console (available as an accessory from UBCO)
                                                         and your power supply becomes a robust KXH Portable
                                                         Power system. As well as powering your 2X2, KXH Portable
                                                         Power can stand alone as a generator for your mobile life,
                                                         ready to power tools,
                                                         recreational equipment
                                                         and personal electronic     12V port
                                                         devices.                                             USB-A &
                                                         A 12V, USB-A & USB-C                                 USB-C
                                                           ports
                                                         A Rated IP65 for
                                                           outdoor durability
                                                         A Plug in an inverter or
                                                           solar panels to extend
                                                           your capability.

                               34                                                    35
How long will my power supply last?                                   Power Supply Care & Safety
The KXH Power Supply uses automotive class LG cells. These            The lithium-ion power supply and charger are designed to
are selected for their cyclic durability and safety. Power supply     work exclusively with the 2X2. Do not attempt to use any
performance and lifespan is affected by a range of factors,           power supply or charger other than those supplied by UBCO.
from everyday usage to environmental conditions. For normal           Extra batteries and chargers can be purchased from UBCO
users, the power supply should last a significant period of time.     Ltd or your UBCO retailer.
The pack life is measured in ‘Discharge Cycles’. The cells            A Lithium-ion batteries do not suffer from the same charge
used are rated to retain 80% of their capacity after 500 full            memory problems as other batteries, therefore they can
discharge cycles (0-100%).                                               be topped up at any time.
                                                                      A Charge your power supply overnight at least once a
                        DISCHARGE CYCLES                                 month to ensure its health.
                          based on 2.4kWh battery
                 3000                                                 A Secure the power supply in place when riding.
CAPACITY (mAh)

                                                                      A Do not drop the power supply into the 2X2 from a height.
                 2000                                                    Lower it into place carefully.
                                                                      A Do not submerge the power supply or the 2X2.
                 1000                                                 A Store in a cool place indoors when not in use.
                                                                      A Do not burn the power supply or place it near heat
                                                                         sources above 80°C (176°F).
                   0    100            300                   500      A Keep away from children.
                              CYCLE COUNT                             A Do not attempt to open the power supply. This will void
A Work Use: Using the average distance travelled on farm                 the warranty. If you have any issues, please contact your
    each day of 25km and full speed over the course of a year            service provider.
    (365 days) it would drop 20% over 3.5 years (32,589km).           A Always charge your 2X2 indoors and at a temperature
A Recreational Use: Using the bike an average of 40-65km                 between 0-40°C (32°-104°F). Charging the power supply
    per week at full speed over 52 weeks of the year (2,080-             outside of this temperature range could damage your
    3380km) it would drop 20% over 9.6 years.                            power supply or affect performance and life span.
Research indicates that partial charging (not to 100%) can            A Lithium is deemed a Class 9 Dangerous Good and
significantly extend battery life if a full charge is not required.      so the power supply should always be charged in a
Many applications don’t require a full discharge.                        non-flammable environment (on a concrete floor, steel
The cell performance will degrade in either high heat (60°C /            shelf, etc).
140°F) or very low temperatures (-17°C / 0°F).                        A If storing for an extended period, ensure the power supply
UBCO will operate a take back program for the power                      has between 50% and 90% charge. Storing the power
supplies when they reach their end of life, where they will              supply with either full or too low a charge can cause cell
either be repurposed or recycled.                                        damage, reducing its life.

                                   36                                                              37
HAVE
FUN
SAFELY
                                           MEET THE LOCALS: Tuatara
03 SAFETY                                  Tuatara are found only in New Zealand
We want you to have fun and go hard        and are our largest reptile. They are the
                                           last survivors of an order of reptiles that
out11, but the 2X2 is a powerful vehicle   thrived in the age of the dinosaurs.
and should always be operated safely       Tuatara are unusual because they like
                                           cool weather. They do not survive well
and with caution. Read our safety advice   over 25°C but can live below 5°C, by
and you should be sweet as.12              sheltering in burrows.

                  38
Riding Safety                                                         Please stay safe:
Due to its electric drive motors, the UBCO 2X2 is silent when         A The 2X2 is nearly silent, always assume you are
on and very quiet in operation. When not in use, be sure to              invisible to others in your riding environment. Your
turn the bike off to prevent accidental activation of the throttle.      life depends on it.
The electric drive eliminates many of the inherent safety             A Be aware of your surroundings, other people,
concerns associated with internal combustion motorcycles.                animals, and other vehicles. Ride to the conditions.
                                                                      A Ride the 2X2 within its loading and gradient limits
A A low centre of gravity makes                                          as described in this section.
  the bike stable and able to
                                                                      A Follow your local laws and regulations and ride
  maintain an upright position
                                                                         within your limits.
  across sloping terrain.
                                                                      A Never operate the 2X2 when fatigued, impaired,
A Two wheel drive increases
                                                                         or under the influence of drugs or alcohol.
  traction for a more stable ride.
                                                                      A Wear a well-fitting helmet, securely fastened,
A No exhaust, no heat, and no
                                         Centre of                       that provides good visibility and meets local law
  fuel dramatically reduces the
                                           gravity                       requirements.
  burn potential.
                                                                      A Wear appropriate apparel such as close-toed
A Weighing just 70kg (154lbs),
                                                                         shoes, gloves, and eye protection.
  the crush risk is low.
                                                                      A Only one person should ride on the 2X2 at any
A The easy to step through
                                                                         one time.
  Super-X frame improves the
  safety of access and egress                                         A Children or inexperienced riders should NOT
  (particularly when loaded).                                            operate the 2X2.
A No chain, so no catching or                                         A Watch for changes in terrain.
  entanglement issues.                                                A Abide by local off-road riding laws and regulations.
A Two-stage regenerative                                              A Obtain permission to ride on private property.
  braking improves braking                                            A Use your horn as a warning signal where it’s
  control.                                                               appropriate
A With no emissions, the 2X2                                          A Do not ‘wheely’ or jump the 2X2. This can
  is safer for the rider AND the                                         damage the hub motors, causing gear shock when
  environment.                                                           the motor accelerates rapidly in the air and then
                                                                         decelerates instantly when it hits the ground again.

                                40                                                                  41
Loading the 2X2                                                        Loading Safety
Improperly loading your 2X2 can affect its stability                   A Do not put your full weight on the kickstand.
and handling. Ride with caution when your 2X2                            They are rated to support the 2X2 and a 50kg
is loaded up. We recommend you do not exceed                             load. If load exceeds 50kg, support the 2X2
150kg, including your body weight and cargo.                             while loading.
                                                                       A Balance your load evenly.
                                                                       A Do not impede any moving parts on the 2X2.
                                   NOTE: These load limits             A Do not obscure lights, suspension, or steering.
                                   are estimated suggestions           A Max load for the rear carrier is 40kg.
                                   based on testing. Each              A Max load for the front carrier is 10kg.
                                   rider’s abilities and limitations   A Max load for the middle of the 2X2 is 50kg.
                                   should be considered when
                  17° (30%)        loading up the 2X2.
RIDER ONLY ≤ 100kg                 A With a load up to 100kg,          Maximum loads
                                       the maximum gradient is
                                       15° or 25%.                        40kg                            10kg
                                   A With loads exceeding
                                       100kg, maximum and
                                       continuous gradients
                                       must be reduced
                                       accordingly.
                                   Estimated limits for various
                  15° (25%)
                                   gradients are illustrated
RIDER + CARGO ≤ 100kg                                                                      50kg
                                   here. For perspective,
                                   Baldwin Street in Dunedin,
                                   NZ is the world’s steepest
                                   street at 19° or 35% – so
                                   don't be afraid to tackle
                                   those hills!

                   7° (15%)
RIDER + CARGO 100-150kg

                              42                                                                    43
Kickstand Safety                                            Pre-ride Inspection
The UBCO 2X2 comes                                          You should perform a pre-ride inspection each time you
with a manually retracting                                  ride to ensure all parts are in full working order.
kickstand on either side                                    DO NOT operate the bike if it is materially defective in
of the bike. Do not leave                                   operation, damaged, or missing safety-related equipment.
the kickstand down when
                                                            Physically check off each of the following before you ride:
the 2X2 is in use. When
retracting the kickstand, it is                             F Lights – Ensure the headlight and brake
important to keep your legs                                   light are working.
and other body parts clear
of the kickstand’s path of                                  F Horn – Check it sounds.
movement.
                                                            F Power Supply – Ensure there is enough
                                                              charge to carry out your work or journey.
About Riding Style                                            Secure the battery strap tightly.
The UBCO 2X2 Work Bike is not designed to be a              F Brakes – Check they are operational and
Motocross (MX) bike. Rather, it has been designed to be       check the brake pad wear.
lighter and more functional. Using the 2X2 like an MX
bike may damage the drive system and will likely void the   F Tyres – Check the condition and
warranty.                                                     pressure of the tyres. Tyres are
                                                              interchangeable and can be swapped
The power supply, motors, and electrical components
                                                              out if required (details on page 50).
are protected against mud, heavy rain, surface water, and
shallow water crossings. They are not protected against     F Loose nuts, bolts, or fixings – Ensure all
submersion and the 2X2 should not ford water deeper           are done up correctly and are secure.
than the wheel axles.
If you are unsure about the type of riding you are doing,
please check with your service provider or the team at
UBCO and we can advise you.

                                  44                                                      45
CARE
FOR
YOUR
2X2
                                         MEET THE LOCALS: Kea
04 MAINTENANCE & CARE                    The world's only alpine parrot, the clever
                                         Kea can solve puzzles and use tools. They
Don't just think, “She'll be right!”13   are unusual because they dig for food,
Take good care of your bike so           nest on the ground, and breed in winter.

it will last for ages14.                 The cheeky Kea are known to attack
                                         sheep and even cars, prying the rubber
                                         seals off a car window.

                     46
Maintenance Obligations                                          Your Field Kit
Whilst UEV and portable power supplies have fewer moving         Along with this manual, we've included a small Field Kit to get
parts than a combustion engine vehicles or technology,           you through basic maintenance procedures. You may require
they still require maintenance to ensure their continued safe    more advanced tools, such as a torque wrench, to properly
operation. Every product will need scheduled maintenance and     complete some tasks, but the kit will get you through in a pinch.
care to ensure your warranty is maintained. This will increase
the product's lifespan and reduce lifetime maintenance.
The owner obligations:
A Ensure that the vehicle has scheduled servicing according
  to the service schedule;
A Such servicing should be undertaken at an authorised
  UBCO technician;
A The owner is responsible for the maintenance obligations
  and must drop off and pick up the vehicle, at their own
  cost, to an authorised UBCO technician.
                                                                 The Field Kit includes:
Owner Operation Checks                                           A 8/10mm spanner with               A Allen key multi-tool
We recommend a 24-month service schedule, see page 70.              4/5.5mm spoke wrench             A Travel pen
The 2X2 should be serviced at the indicated mileage or time,     A 13/14/17mm spanner                A Securing keys & key fobs
whichever occurs first. Once you have completed your 24          A 21mm spanner
month service, we recommend you continue to get your 2X2
serviced every 6 months.
Insist on only genuine UBCO parts being installed in your 2X2
to ensure validity of the warranty.                              Replacing Key Fob
                                                                 Battery
                                                                 Remove the silicone sleeve. Turn
                                                                 the key fob over so that the button
                                                                 faces down. Using your fingernail,
                                                                 separate the two halves of the
                                                                 key fob. Slide the battery out
                                                                 and replace with a new CR2032
                                                                 battery, observing polarity. Position
                                                                 the rear plate over the base and
                                                                 push down to secure.

                             48                                                                 49
Wheels                                                                                   Removing the Rear Wheel:
The front and rear wheels are identical except for the inserts                           a. Unscrew the motor cable               d. Remove the left and right
installed on the axles. This means either wheel can be                                      lock sleeves and detach                   torque arms from the
installed at the front or rear as long as the correct inserts                               the motor cable ends.                     recesses in the swing arm
and torque arms are used. If you remove the wheels often,                                b. Using a 5mm Allen Key                     and remove the wheel.
periodically apply a thread locker adhesive to the wheel nuts.                              unscrew and remove the                e. When putting the wheel
                                                                                            two M8 countersunk cap                    back on ensure that
Tyre Pressure
                                                                                            screws on the torque                      the nuts are tightened
The tyres on your 2X2 use a standard, car style valve for                                   arms.                                     to 90Nm with a torque
inflation and deflation. For standard riding, we recommend                                                                            wrench.
                                                                                         c. With a No. 21 spanner,
inflating the tyres to around 25 psi or as specified on the tyre.
                                                                                            loosen and remove the                 Tool Tip: Add a medium
                                                                                            two serrated flange nuts.             strength thread lock to the
Removing the Front Wheel:
                                                                                                                                  nuts before fastening.
a. Unscrew the motor cable             recesses in the fork and
   lock sleeves and detach             remove the wheel.
   the motor cable ends.            d. When putting the wheel
b. With a No. 21 spanner,              back on, ensure the
   loosen the two serrated             torque arms sit flush in
   flange nuts.                        their casing and the nuts
c. Remove the left and right           are tightened to 90Nm
   torque arms from their              with a torque wrench.
                                                Torq flush
                                                  sits
                                                     ue a
                                                          rm

                                                                                                                                     M6 X 16mm
                                                                                                                                      WASHER

                                            SPACER
                                              M14 SERATED
                                                    INSERT     AXLE BUSH    M8 x 25mm      M8 x 25mm   M14 SERATED        REAR NUT M8 NYLOC NUT SPACER INSERT
                                                                                                                     M8 FLANGE
                                              FLANGE NUT                   COUNTERSUNK                 FLANGE NUT     TORQUE ARM

                               50                                                                                            51
Replacing Brake Pads                    a.   Cleaning the Bike
Ensuring your brake pads are in              It's important to keep your 2X2 in a good working order so
good condition is critical to your           it's ready to go when you are. To ensure it's always in the best
safety. Check the brake pads                 condition possible, you should clean your 2X2 regularly.
regularly, especially when a lot             Incorrect cleaning methods can void your warranty, so take
of heavy braking has occurred.               care and make sure you follow these points.
Replacement brake pads are
are available from UBCO Ltd or               Do:                                 Do Not:
your UBCO retailer.                          A Clean your 2X2 after              A Do not water blast or use
                                                each day of use,                    a high pressure hose on
                                                especially when exposed             the 2X2.
     Brake rotors get hot                       to dirty terrain or salt         A Do not submerge
     during braking. Allow              b.      water. If you are using             electrical parts – they are
     sufficient time for                        the 2X2 in a clean                  protected from the rain
     brakes to cool before                      environment, this may not           and splashes, but should
     touching or doing any                      be necessary.                       not be left in water.
     maintenance.
                                             A Before cleaning, turn the         A Do not use cleaning
                                                2X2 off. Ensure all power           products that are not
                                                outlets, including the              specifically designed
To replace the brake pads:
                                                power supply, have their            for cars or motorcycles.
a. Unscrew the pin on the top                   rubber seals securely in            They may contain
   of the calliper body with a                  place. The power supply             ingredients that could
   number 3 Allen key, remove                   should be plugged into              scratch the finish or harm
   the end clip and pull the pin.               the 2X2 while cleaning              components of the 2X2.
b. Remove the brake pads from                   to protect the power plug
   the top of the calliper and                  and socket.
   discard. Guide new brake             c.   A Clean the 2X2 with a
   pads in, from the top of the                 low pressure hose and
   calliper, until the holes line up.           soft automotive cleaning
   Do not touch the pad surface                 brush or sponge.
   with your skin.
c. Re-install the fastening pin
   and tighten with the Allen key.
   Replace the end clip.

                                 52                                         53
MEET THE LOCALS: Weta
                                         Though it looks like a giant cricket, the
                                         weta are too heavy to fly and can outweigh
                                         a mouse. Weta comes from the Māori
                                         wetapunga, meaning “god of ugly things.”

ANY
                                         Fossils found from the Triassic period 200
                                         million years ago show striking similarities
                                         to the weta; today there are over 70
                                         species in NZ.

QUES-
TIONS?
06 TROUBLESHOOTING
Got your gumboots stuck15 while you're
out and about? Find the answer here or
go online to ubcobikes.com/FAQ.

                 54
We've collected together a few common problems
that have a simple fix. If you suspect your bike may be
damaged or is functioning improperly, contact UBCO or
your technician for assistance.
My bike won't turn on.                                           I can't reach my expected top speeds on flat ground.
A Check that your power supply is charged up.                    A If you've recently updated your UBCO App, make sure
A Check that the battery in the key fob has a charge or put in       location services are turned on. The app is location
  a new CR2032 cell battery (see instructions page 49).              sensitive and can drop the max speed limit incorrectly after
A Check the power supply connection is clean & fully                 an update if your location is turned off.
  plugged in.                                                    A If the motors are overheating, they will reduce power.
                                                                     Check your UBCO App – if the motor temperature is over
My bike is turned on but it won't go.                                95°C or 200°F, stop riding for a few minutes to allow them
A Check the kill switch is disengaged.                               to cool.
A Check the motor cables are properly connected.
                                                                 The front wheel is losing traction uphill.
A Check the motor temperatures on the UBCO App. If they're
                                                                 A Unlike a gas-powered motorcycle, where you might lean
  over 125°C or 255°F, wait a few minutes for them to cool
                                                                   back to give the rear wheel more traction, the 2X2 is
  down before resuming your ride.
                                                                   powered by both wheels. When riding uphill, shift your
A Check the UBCO App for any fault codes (see common               weight forward to ensure the front wheel gains traction and
  codes on the following pages.)                                   can pull you up the hill.
My bike is on and going but the lights aren't working.           A Ensure your load is evenly distributed and not exceeding
A Check your settings via the UBCO App. The LIGHTS                 load limits detailed on page 42.
  setting allows the lights to be turned off or disconnected.    What if my charge runs out while I'm away from the charger?
I can hear a rattling while I'm riding.                          A Pay attention to your charge level while riding. If you're
A Ensure all load and attachments are secure.                      not sure that you'll have enough charge to make it home,
A Check the spoke tension and tighten if required.                 switch the bike into Learner Mode using the UBCO App.
                                                                   This will lower your speed and reduce power consumption,
A Check all fasteners are tightened.
                                                                   which will extend your range.
A Check the brake rotors for dirt or debris.
                                                                 A Find a hill to ride down with the brakes on to regenerate
A If you're still hearing something strange, there could be        power back into the power supply. That regenerated
    a more serious problem. Get home and call us or your           power could allow you to drive on flat sections again.
    service agent for assistance.

                              56                                                               57
Fault Codes                                                            Code      Fault; Possible Cause            Recommendation
If there is a problem with your 2X2, fault codes will appear on
                                                                       C-0001,   Head/tail light open circuit;    Turn bike off then on,
the UBCO App. Check your app regularly to ensure your 2X2                        wiring or connector problem.     check connection,
                                                                       C-0002
is functioning properly.                                                         Lamp failure. VMS failure.       replace lamp.
There are two types of codes:
                                                                       C-0003    Indicator or brake light open    Turn bike off then on,
A Cautions: These codes will start with C-XXXX. These                            circuit; wiring or connector     check connection,
     codes are labelled as cautions due to the fact the they with                problem. Lamp fail. VMS fail.    replace lamp.
     not stop the bike from operating but still require attention,
                                                                       C-0004,   Only one indicator               Turn bike off then on,
     as the bike may no longer meet safety or compliance                         operational; wiring or           check connection,
                                                                       C-0005
     standards.                                                                  connector problem. Lamp          replace lamp (04: left,
A Faults: These codes will start with F-XXXX These codes                         failure. VMS failure.            05: right).
     are labelled as faults because they relate to a specific fault    C-0006    Indicator or brake light short   Turn bike off then on,
     on the bike that leads to the not bike operating correctly.                 circuit; wiring or connector     check connection,
     They require immediate attention and may require                            problem. Lamp fail. VMS fail.    replace lamp.
     servicing by an UBCO certified technician.
                                                                       C-0007    Bluetooth initialisation         Turn bike off then on, try
Examples:                                                                        failure; VMS failure             to update via App.
                   C-1058             F-2056
                                                                       C-0010    Geofencing is actively           Get bike back to allowed
                 C = Caution             F = Fault                               reducing bike power/speed.       geo area.
If the first number in the code is 1, it relates to something in the
                                                                       C-0011    Throttle too tight.              Check if throttle is stuck
front of the bike; if it is a 2 it relates to something in the rear.                                              on. Rotate throttle forward.
Some common Caution codes are listed here. C faults
                                                                       C-1058,   Flat battery.                    Check battery level,
indicate a warning that the bike is experiencing a problem
                                                                       C-2058                                     charge battery.
but can still operate. If the fault persists follow the remedy
indicated or contact your service provider..                           C-1061,   Over voltage, incorrect          Check battery level.
                                                                       C-2061    battery.                         Should clear with use.
                                                                       C-1062,   Motor over temp.                 Allow the motors to cool
                                                                       C-2062                                     down.
                                                                       C-1063,   Controller over temp.            Allow controllers to cool.
                                                                       C-2063                                     Check front panel is clear
                                                                                                                  of mud, dust, etc.

                                58                                                                      59
Some common Fault codes are below. Codes beginning                          F-1024,   Throttle voltage outside          Check if throttle is stuck
with F indicate a warning that the bike requires immediate                  F-2024    range.                            on. Check for wiring
attention. Follow the remedy indicated or contact your                                                                  damage. Check throttle
service provider.                                                                                                       output voltage.

 Code      Fault; Possible Cause           Recommendation                   F-1028,   Instantaneous controller          Check battery level. Check
                                                                            F-2028    under voltage.                    connections to battery.
 F-0001    VMS application crash;          Turn bike off then on,
           electrical interference.        update bike firmware.            F-1052,   Hall sensor signals not           Check motor cable
                                                                            F-2052    being received.                   connections for water/
 F-1001,   Motor controller                Turn bike off then on,                                                       damage.
 F-2001    communication timeout;          update bike firmware.
           wiring problem between                                           F-1053,   Motor has exceeded its            Motor has stalled. Check
           VMS and motor controller.                                        F-2053    time for not rotating.            for obstruction and free
                                                                                                                        wheel rotation.
 F-0003    High ambient temperature,       Allow bike to cool in
           VMS over 100°C.                 shaded area.                     F-1056,   Hall illegal sector; Wiring or    Check motor cable
                                                                            F-2056    connector problem. Motor          connection for water/
 F-1011,   Battery voltage is more         Check battery level. Test/                 failure.                          damage.
 F-2011    than 60v.                       change battery charger
                                           – Always use UBCO                F-1057,   Hall illegal transition; Wiring   Check motor cable
                                           recommended battery              F-2057    or connector problem.             connection for water/
                                           charger. Fit correct battery.              Motor failure.                    damage.

 F-1015,   Controller over                 Allow controllers to cool.       F-1064,   Hall sensor signals not           Check motor cable and
 F-2015    temperature.                    Check front panel is clear       F-2064    being received by VMS.            connection for damage.
                                           of mud, dust, etc.
 F-1016,   Hall sensor fault.              Check motor cable for
                                                                           If the code is not listed here or the fault code persists,
 F-2016                                    damage or water ingress.
                                                                           contact your service agent.
 F-1017,   Input voltage low (controller   Check battery level. Check
 F-2017    under voltage).                 connections to battery
                                           including clip.
 F-1018,   Motor post static gating        Check motor cable.
 F-2018    test.
 F-1022,   Motor instantaneous phase       Turn bike off then on.
 F-2022    over current from sudden
           shock to wheel.
 F-1023,   Motor over temperature.         Allow motor to cool.
 F-2023
THE
LAST
BITS &
PIECES
                                                   MEET THE LOCALS: Tui
                                                   The most distinctive thing about a Tui,
07 FINE PRINT                                      after the white tuft on its neck is the
                                                   sound, both its loud wings and distinctive
PHOTO CREDITS:                                     song. It has two voice boxes and can
Kiwi – page 9 – Duncan Innes, Ngāi Tahu Tourism    produce notes so high that they are not
Tane Mahuta – page 29 – Natalia Volna via Flickr
Tuatara – page 39 – CreativeNature_nl via iStock
                                                   audible to the human ear. It also whistles,
Kea – page 47 – Pablo Heimplatz via Unsplash       groans, crackles, creaks, chuckles,
Weta – page 55 – Tuan Nguyen via photonewzealand   chortles and wheezes and have been
Tui – page 63 – Jan Kaluza via Unsplash            known to mimic human speech.
                             62
Vehicle Compliance                                                Limited Warranty
The UBCO 2X2 Work Bike is designed for one person only            UBCO warrants to the original purchaser that the Products
and not for use on public roads. It complies with the following   shall be free, under normal use and maintenance, from any
country vehicle regulations:                                      defects in material or workmanship for the warranty periods
A Australia: Conforms to CE requirements.                         set out on our website (www.ubcobikes.com/) subject to the
A New Zealand: Conforms to CE requirements.                       qualifications, exclusions, conditions, and limitations set out in
A United States: This product designed for off-road use           this warranty statement. Where warranty conditions are met,
   only and does not conform to Federal Motor Vehicle             defective Products or parts will be repaired or replaced (repair
   Safety Standards.                                              or replacement is at UBCO Limited’s discretion).
A UK/Europe: This vehicle was designed and manufactured           Qualification of 2X2 Bike Warranty
   to comply with the directives and regulations in effect on     If the 2X2 Bike was purchased from an authorised UBCO
   the date of manufacture for this vehicle type.                 retailer or via Click & Collect on the UBCO website, the retailer
                                                                  must remove the bike from its original packaging, complete
FCC Compliance                                                    the Pre-Delivery Inspection (PDI) and the final bike set-up
This equipment has been tested and found to comply with           following instructions provided by UBCO. They must also test
the limits for a Class B digital device, pursuant to part 15      ride the bike before final hand over to the purchaser. The
of the FCC Rules. These limits are designed to provide            Registration Form (page 2) must be signed by the retailer
reasonable protection against harmful interference in a           and the purchaser and must specify who assembled and set
residential installation. This equipment generates, uses          up the bike. The online registration process via
and can radiate radio frequency energy and if not installed       www.ubcobikes.com/register/ must also be completed by
and used in accordance with the instructions, may cause           either the purchaser or retailer.
harmful interference to radio communications. However,            If the 2X2 Bike was purchased and shipped directly to the
there is no guarantee that interference will not occur in a       purchaser from UBCO, the Pre Delivery Inspection will have
particular installation. If this equipment does cause harmful     already been completed by UBCO before shipment and the
interference to radio or television reception, which can be       following steps must be taken by the purchaser.
determined by turning the equipment off and on, the user is
                                                                  1. Enrol in and complete the “Your 2X2 Bike Set Up” course
encouraged to try to correct the interference by one or more
                                                                       on UBCO University (www.ubcouniversity.com).
of the following measures:
                                                                  2. Remove the bike from its original packaging and complete
A Reorient or relocate the receiving antenna.
                                                                       the final set-up following the instructions provided on the
A Increase the separation between the equipment and                    poster included with the bike and/or online via UBCO
    the receiver.                                                      University in step 1.
A Connect the equipment into an outlet on a circuit different     3. Complete the Online Registration Form at
    from that to which the receiver is connected.                      www.ubcobikes.com/register/ and also fill in the
A Consult your UBCO technician or an experienced radio/                Registration Form at the front of this manual (page 2).
    TV technician for help.

                              64                                                                 65
General Exclusions                                                 A If motor maintenance or repair is performed by a non-
                                                                     UBCO Certified Technician, including if the motor is
This warranty does not cover:                                        opened or modified;
1. Products used other than in accordance with their               A If any of the control system parameters are modified from
   intended use or the instructions/parameters set out in this       those issued by UBCO for public release;
   User Manual;
                                                                   A If water damage occurs as a result of a 2X2 being used
2. Products that have been misused, involved in an accident,         outside of its intended operation and use. Damage
   neglected or abused;                                              includes, but is not limited to; the following component
3. Products used for competition including but not limited to        groups: the external controls, electrical system, motors,
   racing or trials;                                                 power supply connections and bearings;
4. Products used for rentals or any commercial application,        A If damage is caused by over-torquing, cross threading, or
   other than those for which the Product is intended and            other damage due to attempted repair by unauthorised
   which have been specifically approved by UBCO;                    service personnel.
5. Products that have been improperly assembled, or where
                                                                   Power Supply Exclusions:
   repairs have been made other than by an UBCO certified
   technician;                                                     A If the power supply is left in a discharged state;
6. Products that have not been maintained or serviced in           A If the plug connectors (male and female) have not
   accordance with the instructions set out in this User Manual;     been cleaned and are exposed to dirt, water and other
                                                                     environmental contaminants;
7. Products altered or modified in any way from the
   manufacturer’s specifications;                                  A If the case has been opened or tampered with;
8. Parts requiring replacement or repair as a result of normal     A If there has been damage caused to the external case or
   wear and tear.                                                    structure e.g. from dropping or accidents;
                                                                   A If used with non-approved or uncertified electrical
Specific Category Exclusion                                          equipment;
2X2 Warranty Exclusions:                                           A If the product has been submerged under water.
A The planetary gears are considered a wear and tear item
  and should be regularly inspected and replaced in the
  event of wear. Wear is related to the level and type of
  use. Planetary gears and elements of the motor system
  are designed to protect the main motor. In extreme stress,
  they may be damaged in order to protect the motor’s
  integrity;

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Consumer Law                                                         the above warranty. UBCO Ltd specifically disclaims all other
New Zealand: The Consumer Guarantees Act 1993 (“the Act”)            warranties, including, but not limited to, any implied warranty
may apply to the transaction covered by this warranty.               of merchantability or fitness for a particular purpose.
In the event that the Act applies, this warranty is to be            UBCO Ltd makes no express or implied warranties including,
considered as an express guarantee for the purposes of the           but not limited to, any implied warranty of merchantability
Act. Where the terms of the warranty and the provisions of the       or fitness for a particular purpose. UBCO Bikes US, LLC
Act conflict, the provisions of the Act will prevail.                specifically disclaims all warranties, including, but not limited
                                                                     to, any implied warranty of merchantability or fitness for a
The general exclusion, Limitations and Specific Category
                                                                     particular purpose.
exclusions that are contained in this warranty do not in any
way restrict or limit any liability that UBCO Limited may have       Maximum Liability
under the Act. However, this warranty and any resultant              To the maximum extent permitted by law, UBCO’s maximum
express guarantee will be subject to the qualifications and          liability in contract, tort, equity, statute, regulation or otherwise
limitations of the Act.                                              for any loss, damage, or injury directly or indirectly resulting
This warranty in no way limits or affects UBCO Limited’s             from any defect in, or non-compliance of, or use of, the
obligations to comply with section 6, 9 or 12 the Act.               Product will not in aggregate exceed the price (excluding GST)
Australia: Our goods come with guarantees that cannot                for the Product that caused the loss, damage or injury.
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and          Owner’s Obligations
compensation for any other reasonably foreseeable loss or            Where a User Manual is supplied with a Product, the
damage. You are also entitled to have the goods repaired or          purchaser of the Product and ultimate end user must
replaced if the goods fail to be of acceptable quality and the       review the Manual to understand the operations, limitations,
failure does not amount to a major failure.                          maintenance and care instructions for the Product.
In the event that the Competition and Consumer Act 2010              Whilst UEV and Portable Power Supplies have fewer moving
applies, this warranty is to be considered as an express             parts than a combustion engine vehicle or technology they
guarantee for the purposes of the Act. Where the terms of the        still require maintenance to ensure continued safe operation.
warranty and the provisions of the Act conflict, the provisions      Every Product will need scheduled maintenance and care,
of the Act will prevail.                                             to ensure your warranty is maintained. This will increase the
United States: All other conditions or warranties, which might       Product’s lifespan and reduce life time maintenance.
otherwise be implied by statute or common law, are expressly         UBCO Authorised Dealers and Certified
excluded to the maximum extent permitted by law.
                                                                     Technicians
Warranty Disclaimer                                                  For a list of UBCO Authorised Dealers and Certified
UBCO Ltd makes no express or implied warranties including,           Technicians, please see our website www.ubcobikes.com.
but not limited to, any implied warranty of merchantability or
fitness for a particular purpose, except as expressly set forth in

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Servicing Schedules                                   Farming Users
Regular servicing should only be carried out by an    Farming conditions require a more robust maintenance
UBCO certified technician or retailer. Look on the    schedule so the following schedule should be used.
UBCO website to find the retailer nearest you.        A First Maintenance Service
                                                          200km / 125mi / 10hrs / 1 month
Standard Users                                        A Second Maintenance Service
The 2X2 should be serviced at the indicated mileage       1,500km / 932mi / 100hrs / 4 months
or time, whichever occurs first:                      A Third Maintenance Service
A First Maintenance Service                               3,000km / 1,864mi / 200hrs / 7 months
    2,000km / 1,242mi / 10 weeks                      A Fourth Maintenance Service
A Second Maintenance Service                              4,500km / 2,796mi / 300hrs / 10 months
    4,000km / 2,485mi / 6 months                      A Fifth Maintenance Service
A Third Maintenance Service                               6,000km / 3,728mi / 400hrs / 13 months
    8,000km / 4,970mi / 12 months                     A Sixth Maintenance Service
A Fourth Maintenance Service                              7,500km / 4,660mi / 500hrs / 16 months
    12,000km / 7,456mi / 18 months                    A Seventh Maintenance Service
A Fifth Maintenance Service                               9,000km / 5,592mi / 600hrs / 19 months
    16,000km / 9,941mi / 24 months                    A Eighth Maintenance Service
Once you have completed your 24 month service, we         10,500km / 6,524mi / 700hrs / 22 months
recommend you continue to get your 2X2 serviced       A Ninth Maintenance Service
every six months.                                         12,000km / 7,456mi / 800hrs / 25 months
                                                      Once you have completed your 25 month service, we
                                                      recommend you continue to get your 2X2 serviced every
                                                      three months. For specific service requirements tailored to
                                                      your situation, please contact your service technician.

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