REPORT TO THE COMMUNITY - City of Moncton

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REPORT TO THE COMMUNITY - City of Moncton
REPORT                TO THE
                      COMMUNITY
Strategic Plan 2021
REPORT TO THE COMMUNITY - City of Moncton
A Message to the Community
On behalf of members of Council, I am pleased to present you with our
2021 Report to the Community.
This report provides information on the progress we have made in our five key pillars
(Environment, Social, Culture, Economy, Governance) this past year.
We are dedicated and pleased to be sharing our Strategic Plan progress with the
community through this document which will be available online (moncton.ca).
As a City that Inspires, we understand that to reach our vision, we must plan and work
together to grow our economy and enhance the quality of life for all citizens.

Dawn Arnold,
Mayor

STRATEGIC PLAN 2021
2021 Strategic Plan was adopted on February 16, 2021
REPORT TO THE COMMUNITY - City of Moncton
TABLE OF CONTENTS
Pillars and Status
l Environment                                                                      page 4
l Social                                                                           page 8
l Culture                                                                         page 12
l Economy                                                                         page 14
l Governance                                                                      page 18

REFERENCE DOCUMENTS
Strategic Plan 2021
l https://www5.moncton.ca/docs/council/Strategic_Plan_2021.pdf

Report Card 2020
l https://www5.moncton.ca/docs/council/Strategic_plan_2021_Report_card_2020.pdf
REPORT TO THE COMMUNITY - City of Moncton
ENVIRONMENT
                          To be a green community
                          We are a green and resilient community. We are proactive in our stewardship
                          of the environment, value our natural assets such as the Petitcodiac River, and
                          support sustainable growth.

    SUPPORTING
      STRATEGIC
    DOCUMENTS             REPORT TO THE COMMUNITY                                                                       DEC. 31
                                                                                                                        2021
                                                                                                                        STATUS
  Corporate Energy        Climate Change Mitigation
and Greenhouse Gas
     Reduction Plan       Implement the Corporate Energy and Greenhouse Gas Reduction Plan (2021-2023)                        l
             (2016)       Implementation of action items will be ongoing in 2022.

                      {
                             Develop strategy to reduce energy consumption in existing buildings/equipment (2021)             l
                             Upgrades made to numerous municipal facilities in 2021. Project will be ongoing in 2022.

                          Fulfill commitments under Global Covenant of Mayors Showcase Cities pilot project (2021-2023)       l
                          Actions are ongoing with the Community Energy and Emissions Plan (CEEP) to be brought
                          forward in 2022.

                             Complete a community greenhouse gas inventory (2021-2022)                                        l
                             Work will be ongoing in 2022 as part of the Community Energy and Emissions Plan
                             (CEEP).

                             Identify an appropriate greenhouse gas reduction target (2021-2022)                              l
                             Work will be ongoing in 2022 as part of the Community Energy and Emissions Plan (CEEP).

            Climate          Develop a strategy to meet greenhouse gas reduction target (2021-2022)                           l
      Action Report          Work will be ongoing in 2022 as part of the Community Energy and Emissions Plan (CEEP).
             (2020)
                          Develop a Community Energy Plan (2021-2022)                                                         l
                          Consultant has been retained. Community Energy and Emissions Plan (CEEP) to be finalized in 2022.

                          Develop green development guidelines (2021-2023)                                                    l
                          Research has been initiated and project will be ongoing in 2022.

                          Create a Climate Action Working Group (2021)                                                        l
                          Members were selected and meetings were held in 2021. Committee work and meetings will be
                          ongoing in 2022.

                          4 Completed l On track s Timeline impacted           n Requires attention u Not started

         4                REPORT TO THE COMMUNITY
REPORT TO THE COMMUNITY - City of Moncton
ENVIRONMENT
    SUPPORTING
      STRATEGIC
    DOCUMENTS          REPORT TO THE COMMUNITY                                                                           DEC. 31
                                                                                                                         2021
                                                                                                                         STATUS
                       Explore electrification of public transit and municipal fleet (2021-2022)                            l
                       Information and data have been collected. Electrification study to be undertaken in 2022.

                       Explore feasibility of on-demand busing service (2021-2023)                                          l
                       Research and consultation will continue in 2022 and 2023.

                       Explore installation of additional vehicle charging stations (2021-2023)                             l
                       Funding application was unsuccessful. Evaluation of other funding opportunities will be
                       ongoing in 2022.

                       Explore opportunities to implement high density residential, industrial, commercial                  s
                       and institutional waste separation with Eco360 (2021)
                       Project implementation impacted by provincial legislation timelines. Action will be re-assessed
                       when impacts of the legislation are finalized.

    Climate Change
    Adaptation and     Climate Change Adaptation
Flood Management
     Strategy (2013)   Implement the Climate Change Adaptation and Flood Management Strategy (2021-2023)                    l
                       Implementation will be ongoing in 2022 and 2023.

                          Develop Flood Plain Zoning regulations (2022-2023)                                                l
                          Work to be presented to the Inter-Departmental Climate Change and Flood
                          Management Working Group in Quarter 4 of 2022.

                          Implementation of the Neighbourhood Flood Mitigation Study                                        l
                          (completed through capital works program) (2021-2023)
                          Tender for phase 1 completed in 2021. Project will continue in phases in coming years.

                       Maximize external environmental funding opportunities (2021-2023)
                       All funding options are being considered.                                                            l

                       Implement a Waste Reduction and Management Plan
                       Reduce, reuse and implement waste separation at municipal sites and facilities (2021-2023)           l
                       Three facilities were completed in 2021. Implementation will be ongoing in 2022.

                       Reduce, reuse and implement waste separation at City-sponsored events (2021)                         l
                       Incorporated in new event application to be developed in 2022.

                       Increase protection for the designated Turtle Creek watershed (2021)
                       Discussions with the provincial government to continue in 2022 with the objective of having          l
                       herbicide application included as a restricted activity under the Watershed Protected Area
                       Designation Order.

                       4 Completed l On track s Timeline impacted           n Requires attention u Not started

                       REPORT TO THE COMMUNITY                                                                              5
REPORT TO THE COMMUNITY - City of Moncton
ENVIRONMENT

    REPORT TO THE COMMUNITY                                                                       DEC. 31
                                                                                                  2021
                                                                                                  STATUS
    Develop Blue-Green Algae (BGA) Management Strategy / Plan
    Finalize provincial and federal financial assistance (Phase 2) (2021)                            l
    Funding confirmed in 2020.

    Research BGA mitigation strategy (Phase 2) (2021-2023)                                           l
    Work with consultant to evaluate treatment options will be ongoing in 2022.

    Implement BGA mitigation strategy (Phase 2) (2021-2023)                                          u
    Pending the outcome of the blue-green algae mitigation strategy (Phase 1).

    Review Water Master Plan (2024)
    Preparation of Request for Proposals to begin in 2023.                                           u

    Work with the provincial Department of Environment
    and Local Government on improving air quality (2022-2024)
    Dialogue and collaboration with stakeholders will be ongoing in 2022.                            l

    4 Completed l On track s Timeline impacted               n Requires attention u Not started

6   REPORT TO THE COMMUNITY
REPORT TO THE COMMUNITY - City of Moncton
7
REPORT TO THE COMMUNITY - City of Moncton
SOCIAL
                      To be a healthy community
                      We are a healthy and safe community. We provide active living opportunities
                      for all residents, and proactively address social challenges by adopting
                      policies and taking actions that ensure equitable access to all services.

   SUPPORTING
     STRATEGIC
   DOCUMENTS          REPORT TO THE COMMUNITY                                                                         DEC. 31
                                                                                                                      2021
   Social Inclusion
                                                                                                                      STATUS
                      Implement Social Inclusion Plan
       Plan (2016)
                      Review and update Social Inclusion Plan (2021)                                                      u
                      Options regarding the Social Inclusion Plan will be evaluated in 2022.
    Housing Needs
     Analysis Study   Execute action items from the Affordable Housing Implementation Plan (2021-2023)                    l
                      Funding secured for Rising Tide and the execution of their business plan will be ongoing in 2022.
      (2016 – 2017)
         Moncton’s       Explore potential for innovative housing options with community agencies (2021-2023)             l
        Community        The City, Rising Tide (housing entity) and stakeholder organizations continue to
   Implementation        explore opportunities.
Plan for Affordable
    Housing (2019)       Advocate for affordable housing investments (2021-2023)                                          l
                         Advocacy will be ongoing in 2022.

                      Undertake action items to help address social issues in the city
                      Add permanent public washrooms (2021)                                                               l
                      Washroom was installed in 2021.

                      Finalize Social Impact Audit (2021)                                                                 l
                      Report has been prepared. Ongoing dialogue with Provincial Government and stakeholders.

                      Develop a plan for public dialogue on anti-racism
                      and anti-discrimination (2021)
                      Funding has been allocated for this initiative in 2022.                                             l

                      4 Completed l On track s Timeline impacted                n Requires attention u Not started

        8             REPORT TO THE COMMUNITY
SOCIAL
    SUPPORTING
      STRATEGIC
    DOCUMENTS           REPORT TO THE COMMUNITY                                                                     DEC. 31
                                                                                                                    2021
                                                                                                                    STATUS
                        Develop strategies to ensure that Moncton continues
                        to be a safe community
                        Implement enhancements to the By-law Enforcement department’s handling                         l
                        of complaints (2021)
                        Recomendations will continue to be actionned.

                        Explore opportunities surrounding the continuum of policing and enforcement services           l
                        (2021-2022)
                        Community Officers began in 2021. Advocacy to the Province for required legislation
                        changes are ongoing.

                        Continue to focus on downtown safety (2021-2023)                                               l
                        Codiac RCMP is implementing a downtown policing strategy and dialogue with stakeholders
                        is ongoing. Community Officers also are present in the downtown areas.

                        Codiac Region Policing Authority: Implement Annual Performance Plan (2021-2022)                l
                        Annual performance plan was finalized in April 2021. Codiac RCMP updates will continue at
                        each Regular Public Council meeting.

                        Pursue Fire Department Accreditation (2021-2023)                                               l
                        Phased implementation will be ongoing in years ahead.

                        Design, construct and move into new Codiac Regional RCMP facility
                        Design new Codiac Regional RCMP facility (2021)                                                l
                        Updated designs were completed in 2021.

                        Initiate request for proposal (RFP) for the sale and redevelopment of the existing             u
                        police building and land at 520 Main St. (2022)
                        Item to be reviewed pending on the status of the new policing facility.

                        Build new Codiac Regional RCMP facility (2021-2023)                                            l
                        Consideration and decision related to tender submissions in Quarter 1 - 2022.

                        Occupy new Codiac Regional RCMP facility (2023)                                                l
                        Occupancy is planned for 2024, pending the decision to move forward with the construction
                        of the facility.

Active Transportation
          Master Plan
                        Implement Active Transportation Master Plan (Phase1)
               (2015)   Advocate for the development of Elmwood Drive Trail                                           s
                        (Ogilvie Brook to Cedarwood Ave.) (2021)
                        Pending the decision from other level(s) of government to provide funding.

                        Build Panacadie Trail (Phase 1) (2021)                                                         4
                        Completed.

                        4 Completed l On track s Timeline impacted           n Requires attention u Not started

                        REPORT TO THE COMMUNITY                                                                        9
SOCIAL
     SUPPORTING
       STRATEGIC
     DOCUMENTS         REPORT TO THE COMMUNITY                                                                  DEC. 31
                                                                                                                2021
                                                                                                                STATUS
                       Implement Codiac Transpo enhancements
                       Implement new video surveillance cameras on transit fleet (2021)                           s
                       To be completed in 2022.

                       Replace fare boxes (2021-2022)                                                              4
                       New fare boxes have been installed.

    Destination2040
Regional Sustainable   Implement the Destination 2040 Regional Sustainable
     Transportation    Transportation Master Plan
  Master Plan (2015)
                       Develop Active Transportation Master Plan (Phase II) (2021-2023)                            l
                       Development of the Plan will be ongoing in 2022.

  Recreation Master    Implement Recreation Master Plan I - “Land and Parks” (2020-2023)
  Plan I – ‘Land and
       Parks’ (2000)   Two neighbourhood parks will be upgraded in 2022.                                           l

                       Develop the Recreation Master Plan II - “Programs and Facilities” (2021)
                       Project impacted by COVID-19. To be completed in 2022.                                     s

                       Finalize service levels with Moncton Arena Partners:
                       Superior Propane Centre (2021)
                       Completed.                                                                                  4

                       4 Completed l On track s Timeline impacted          n Requires attention u Not started

        10             REPORT TO THE COMMUNITY
SOCIAL
     SUPPORTING
       STRATEGIC
     DOCUMENTS         REPORT TO THE COMMUNITY                                                                           DEC. 31
                                                                                                                         2021
                                                                                                                         STATUS
                       Collaborate with Moncton North YMCA
                       Consider future amenities for the community (2021-2023)                                              l
                       Discussions will be ongoing in 2022.

                       Finalize process pertaining to location of schools within the City (2021)
                       Discussions are ongoing with Anglophone East School District, District scolaire francophone Sud      l
                       and provincial government officials. A new process involving municipalities was included in the
                       White Paper on Local Governance Reform.

  Petitcodiac River,
        A Vision for
                       Implement actions related to the
Moncton’s Riverfront   “Petitcodiac River, A Vision for Moncton’s Riverfront” plan
             (2016)
                       Consider opportunities to further showcase the tidal bore (2021-2023)                                l
                       New light system to highlight the Bore being installed in 2022.

                       Explore trail connectivity with neighbourhoods and neighbouring communities (2021-2023)              l
                       Some connectors completed in 2021. Budget allocated for additional trails in 2022.

                       Examine how municipal buildings can support and animate the riverfront (2021-2023)                   l
                       Discussions will be ongoing in 2022 between the City of Moncton and community stakeholders
                       to explore opportunities.

                       Explore visual and pedestrian connections to the Riverfront (2021-2023)                              l
                       Funds have been allocated to connect the new bridge to Riverfront Trail in 2022.

                       4 Completed l On track s Timeline impacted           n Requires attention u Not started

                       REPORT TO THE COMMUNITY                                                                             11
CULTURE
                        To be a vibrant community
                        We are a culturally vibrant community that promotes and celebrates the arts,
                        our neighbourhoods’ individual characters, our built heritage, and our diverse
                        cultures and languages.

    SUPPORTING
      STRATEGIC
    DOCUMENTS           REPORT TO THE COMMUNITY                                                                     DEC. 31
                                                                                                                    2021
                                                                                                                    STATUS
     Bilingualism in    Implement Bilingualism Plan
      Moncton Plan
             (2016)     Create a community campaign promoting the values of both linguistic groups (2021-2023)        s
                        Focus in 2021 was on the review of the Official Languages Act. Campaign to occur in 2022.

            Heritage
Conservation By-law     Implement Heritage Conservation Strategic Plan
    and designated
 property list (2016)   Undertake outreach, awareness and education program activities including                       l
                        implementation of Communications Plan (2021-2023)
                        Second annual Moncton Heritage Week hosted in 2021. Communications efforts will be
                        ongoing in 2022.

                        Develop policy for designating heritage properties (2022)                                      l
                        Background study completed. Completion expected in 2022.

                        Promote heritage preservation (2021-2023)                                                      l
                        Promotional efforts will be ongoing in 2022.

       Cultural Plan
       (2016–2026)      Implement Cultural Plan
                        Conduct Cultural Forum (update Cultural Plan, community working sessions
                        and workshops) (2022)                                                                         s
                        Timeline was impacted by COVID-19. Forum will be held in 2022.

                        Partner with First Nations on projects and initiatives (2021-2023)                             l
                        Additional partnerships and opportunities will continue to be explored in 2022.

                        Plan, install and unveil public art piece for the new policing facility (2021-2023)            l
                        Work will be ongoing in 2022 pending the approval from City Council to proceed
                        with building the policing facility.

                        4 Completed l On track s Timeline impacted            n Requires attention u Not started

         12             REPORT TO THE COMMUNITY
CULTURE
SUPPORTING
  STRATEGIC
DOCUMENTS         REPORT TO THE COMMUNITY                                                                      DEC. 31
                                                                                                               2021
                                                                                                               STATUS
                  Develop public art projects in neighbourhood parks and trails (2021-2023)                       s
                  A public art piece was installed at Resurgo Place in 2021 and another will be installed at
                  René-Arthur-Fréchet Park in 2022.

                  Implement Events Attraction Strategy
          Event
     attraction   Events Moncton - Implement new governance structure and operational model (2021)                l
       Strategy   By-law was approved in 2021. Committee to be initiated in 2022.
   - Phases 1-2
  (2018–2020)     Execute 10-year event bid calendar for Moncton (2021-2023)                                     s
                  Impacted by COVID-19. Opportunities and collaboration with partners and stakeholders
                  to continue in 2022.

                  Implement business development model for event support (2021)                                   l
                  Consultant retained and project will be ongoing in 2022.

                  Re-establish annual downtown events impacted by COVID-19
                  and explore opportunities for new programming offerings in the
                  downtown core (2021)
                  Event programming was impacted by COVID-19. Marketing efforts will continue in 2022.           s

                  Construct René-Arthur-Fréchet Park
                  (Mountain Road at Castle Manor) (2021)
                  Completed.                                                                                      4

                  4 Completed l On track s Timeline impacted             n Requires attention u Not started

                  REPORT TO THE COMMUNITY                                                                        13
ECONOMY
                   To be a prosperous community
                   We are a dynamic, welcoming, and prosperous community with a vibrant
                   downtown, a fully diversified economy, and a solid immigration strategy.
                   We are a location of choice for development and sustainable investment.

  SUPPORTING
    STRATEGIC
  DOCUMENTS        REPORT TO THE COMMUNITY                                                                           DEC. 31
                                                                                                                     2021
                                                                                                                     STATUS
                   Track COVID-19 impacts on the economy and
                   determine appropriate actions (2021)
                   Economic data was presented and research occurred in 2021. Further work with partners l
                   and stakeholders will be ongoing in 2022.

  Downtown Core
      Community    Implement the Downtown Core Community Improvement
Improvement Plan   Revitalization Master Plan
          (2018)
                   Prioritize downtown infrastructure annual capital funding (2021-2023)                                l
                   Two capital works projects in the downtown were completed in 2021.

                   Integrate built form urban design guidelines in Zoning By-law (2021)                                s
                   Background research has begun. Project will be ongoing in 2022.

                   Initiate a long term strategy for the Moncton Market (2021-2023)                                     l
                   Discussions will be ongoing in 2022.

                   Attract $108 million in new investment
                   in the downtown core by 2023
                   Target of $108 million was surpassed in 2021 ($127.9 million). Efforts will be ongoing in 2022.      l
                   Review best practices related to downtown development (2021-2023)                                    l
                   Work will be ongoing in 2022.

                   4 Completed l On track s Timeline impacted             n Requires attention u Not started

     14            REPORT TO THE COMMUNITY
ECONOMY
   SUPPORTING
     STRATEGIC
   DOCUMENTS         REPORT TO THE COMMUNITY                                                                     DEC. 31
                                                                                                                 2021
                                                                                                                 STATUS
                     Initiate development of ancillary lands adjacent to the Avenir Centre
                     Develop strategy for ancillary lands parcels “A” and “C”                                         s
                     Opportunities were impacted by COVID-19. Opportunities to be reviewed again in 2022.

                     Implement Parking Improvements within the Downtown
                     Finalize improvements to the Parking Management System (2021)                                    4
                     Improvements were implemented in 2021.

                     Continue assessing downtown parking and transportation opportunities (2021-2023)                 l
                     A Downtown Parking Solutions working group was put in place in 2021.
                     Downtown parking and transportation opportunities will be ongoing in 2022.

                     Implement Downtown Moncton Centre-ville Inc. (DMCI)
                     Memorandum of Understanding (MOU) (2021-2023)
                     Opportunities to better define key performance indicators and levels of service                  l
                     will be further defined in 2022.

                     Implement 3+ Corporation Service Level Agreement (SLA)
                     and Greater Moncton Economic Development Strategic Plan
 Greater Moncton
         Regional    Implement 3+ Corporation Regional Client Service Model (2021)                         l
        Economic     Report was completed. New Economic Development Officer position to be filled in 2022.
    Development      Regional Client Service Model to be implemented in 2022.
  Strategy (2017)
                     Implement 3+ Corporation Workforce Development Initiative (2021)                                   l
 Memorandum of       Southeast Labour Market Partnership and sub-committees were implemented in 2021.
   Understanding     They will continue work on priorities and actions associated with the Workforce Strategy in 2022.
    on Economic
    Development      Implement 3+ Corporation Entrepreneurship and Business Start-Up Initiative (2021) l
         between     3+ is offering the initiative. Project will be ongoing in 2022.
Moncton, Dieppe
   and Riverview/    Finalize 3+ 2022-2024 Service Level Agreement (2021)                                             4
  3+ Service Level   Completed.
Agreement (2017)
                     Expand the role of the Greater Moncton Economic Development Team (2021)                          l
Deloitte Economic    Terms of Reference were completed in 2021. Community Economic Development Officer
    Development      to be hired in 2022.
Ecosystem Review
            (2017)

                     4 Completed l On track s Timeline impacted           n Requires attention u Not started

                     REPORT TO THE COMMUNITY                                                                         15
ECONOMY
     SUPPORTING
       STRATEGIC
     DOCUMENTS         REPORT TO THE COMMUNITY                                                                     DEC. 31
                                                                                                                   2021
                                                                                                                   STATUS
                       Streamlining our development process
                       Establish a collaborative process in delivering development services between l
                       City departments (Economic Development and Development & Planning)
                       and Moncton Industrial Development (2022)
                       New Sustainable Growth and Development Services area was created in 2021.
                       Work will be ongoing in 2022.

                       Identify and implement next steps in streamlining our development approval process        l
                       (‘reducing the red-tape’ initiative) (2022-2023)
                       Inter-departmental action plan was completed in 2021. Initiative will be ongoing in 2022.

                       Clarify development approval service levels (2022)                                             l
                       Work will be completed in 2022.

                       Establish one key contact for larger development projects (2022)                               l
                       Work will be completed in 2022.

                       Establish an urban growth strategy to encourage
                       development on high potential future growth areas (2021-2022)
                       First phase of public consultation and growth scenarios was completed in 2021. l
                       Project will be ongoing in 2022.

                       Partner on the creation of Secondary Municipal Plan
                       for lands north of Wheeler Blvd. (Vision Lands) (2022-2023)
                       Discussions will be ongoing with landowners in 2022.                                           l

                       Implement Development Charges By-law (2021-2023)
                       Development Charge By-law for Humphrey’s Brook was approved in 2021.                           l
                       Other Development Charge areas to be undertaken in 2022.

   Greater Moncton
Immigration Strategy   Implement Immigration Strategy 2019-2024
              (2019)
                       Explore external funding opportunities related to the Immigration Strategy’s                   l
                       strategic objectives (2021-2023)
                       Funding applications submitted.

                       Implement online newcomer and international student job and settlement fairs (2021-2023)      4
                       Completed.

                       4 Completed l On track s Timeline impacted             n Requires attention u Not started

         16            REPORT TO THE COMMUNITY
ECONOMY
     SUPPORTING
       STRATEGIC
     DOCUMENTS          REPORT TO THE COMMUNITY                                                                             DEC. 31
                                                                                                                            2021
                                                                                                                            STATUS
                        Develop Magnetic Hill Park
  Magnetic Hill Zoo
      Five-Year Plan    Present feasibility study of the african area project; undertake due diligence. (2021)                 l
        (2016–2020)     Feasibility study was completed in 2021. Economic impact study to be undertaken in 2022.
       Magnetic Hill    Consider event options at Magnetic Hill concert site (2021-2023)                                       l
Concert Site Business   Dialogue with promoters will continue in 2022.
         Plan (2014)

                        Establish a Destination Marketing Organization (DMO)
                        Transition existing tourism responsibilities to external DMO (2021)                                    l
                        To be transitionned to DMO upon hiring an Executive Director in 2022.

                        Develop an organizational model and governance structure for the DMO (2021)                            l
                        Service level agreement between the City and the DMO was finalized in 2021.
                        Work will be ongoing to develop policies, procedures, and to hire the Executive Director in 2022.
    Visitor Economy     Implement Visitor Economy Master Plan (2021-2023)                                                      l
         Master Plan    Updates to Plan ongoing and will include COVID-19 recovery efforts and recommendations.
               (2019)

                        Explore the creation of a City Facilities Naming Rights Strategy
                        Conduct inventory and valuation of available assets (2021)                                            s
                        Initial discussions began in 2021. Project will continue in 2022 as time and resources permit.

                        Obtain $5 million in pledges for the Events Centre (2021-2022)
                        Campaign put on hold due to COVID-19. Communication continues with existing and                       s
                        potential donors.

  Moncton Coliseum      Report on the progress of Coliseum repurposing (2021)
  Repurposing Study
                        Report was completed in 2021. Recomendations for capital funding to be included in                    4
             (2018)
                        future budget deliberations.

                        4 Completed l On track s Timeline impacted             n Requires attention u Not started

                        REPORT TO THE COMMUNITY                                                                               17
GOVERNANCE
                    To be an engaged community
                    We are an engaged municipal government that strives to merit residents’
                    trust and that is fair, equitable, and transparent in its decision-making.

  SUPPORTING
    STRATEGIC
  DOCUMENTS         REPORT TO THE COMMUNITY                                                                          DEC. 31
                                                                                                                     2021
                                                                                                                     STATUS
                    Collaborate with municipal associations
      Enhancing
Democracy Report    Expand social media / information to public in preparation for 2021 election (2021)                   4
          (2016)    Completed.

                    Implement financial best practices
      Long-Term
   Financial Plan
                    Review and update the City’s investment strategy (2021)                                               l
                    Discussions will be ongoing in 2022.

                    Update City’s financial policies (2021) 4
                    Completed.

                    COVID-19 Financial Mitigation Strategy (2021) 4
                    Completed.

                    Collaborate with other municipalities
                    Advocate for municipal reform (2021-2023)                                                               l
                    Report released from the province in 2021. Advocacy and collaboration with member
                    associations and other municipalities will continue during the execution of the actions in the report.

                    Collaborate as a tri-community with Dieppe and Riverview (2021-2023)
                    Worked on number of joint initiatives (COVID related, 3+ Service Level Agreement,                     l
                    New Police Building). Ongoing collaboration will continue in 2022.

                    4 Completed l On track s Timeline impacted            n Requires attention u Not started

     18             REPORT TO THE COMMUNITY
GOVERNANCE
 SUPPORTING
 SUPPORTING
   STRATEGIC
   STRATEGIC
 DOCUMENTS
 DOCUMENTS          REPORT TO THE COMMUNITY                                                                    DEC. 31
                                                                                                               2021
                                                                                                               STATUS
                    Collaborate with other levels of government and related entities
                    (2021-2023)
                    Collaboration and dialogue was positive in 2021 and will be ongoing in 2022.                  l

City of Moncton/    Implement action items from the Université de Moncton
    Université de   Memorandum of Understanding (2021-2023)
  Moncton MOU
                    Action items will continue to be completed in 2022 with an added focus on partnerships.       l
          (2017)

                    Implement advocacy initiatives (2021-2023)
                    Advocacy strategies continue to be implemented and updated as new actions are required.       l

                    Negotiate outstanding collective bargaining agreements (2021-2023)
                    Three collective agreements were concluded in 2021.                                           l

                    Implement corporate continuous improvement initiatives
                    Implement customer service initiative (2021-2022)                                             l
                    Corporate customer service framework was developed and Service Moncton was initiated
                    in 2021. Project wll be ongoing in 2022.

                    Standardize procurement methods - Procure-to-Pay (2021)                                       l
                    Four procure-to-pay initiatives were completed in 2021. Work will be continuing in 2022.

                    Implement corporate improvements across the organization (2021)                               l
                    Several corporate improvement projects will be ongoing in 2022.

                    Conduct organizational software analysis (2021)                                               l
                    Several corporate improvement projects will be ongoing in 2022.

                    Continue to focus on technology enhancements (2021)                                           l
                    New systems implemented in 2021 and additional online payment options
                    now available for residents.

                    4 Completed l On track s Timeline impacted            n Requires attention u Not started

                    REPORT TO THE COMMUNITY                                                                      19
GOVERNANCE

     REPORT TO THE COMMUNITY                                                                    DEC. 31
                                                                                                2021
                                                                                                STATUS
     Implement High Performance Organization priorities (2021-2023)
     Efforts ongoing focusing on employees.                                                        l

     Continue enhancing the Citizen Engagement Strategy (2021)
     Increased engagement efforts ongoing. Launch of updated platform to occur in 2022.            l

     Implement Taxicab By-Law (2021-2022)
     Ongoing and expected completion in Quarter 1 - 2022.                                          l

     Review Agencies, Boards and Commissions (2021)
     Work ongoing with administration and Enhancing Democracy Committee.                           l

     Review options and best practices related to short-term
     housing/accommodation rentals (2022)
     Review will continue in 2022.                                                                 l

     Finalize analysis of the Operations Centre (2021)
     Analysis ongoing. Capital funding for upgrades identified for 2022.                           l

     Review opportunities for diversity, inclusion and anti-discrimination
     directives or policies (2021-2022)
     Internal training ongoing and internal advisory groups have been formed. Work ongoing.        l

     Review and update City Council Orientation program
     (election May 2021) (2021)
     Completed.                                                                                   4

     4 Completed l On track s Timeline impacted            n Requires attention u Not started

20   REPORT TO THE COMMUNITY
4 Completed l On track moncton.ca
                       s Timeline impacted   n Requires attention u Not started

REPORT TO THE COMMUNITY
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