2021 Therap National Conference - February We welcome you to our conference. We are excited to have you here! - Therap Services
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2021 Therap National Conference
February 2 - 3 - 4
We welcome you to our
conference. We are excited
to have you here!
www.TherapServices.net (203) 596-7553
Last update: 01/21
Table of Contents
Meet our Sponsors 4
Welcome Notes 8
How to get into the Therap Conference Center 10
How do I login? 10
I cannot find my login credentials, what do I do? 10
I forgot my password, how do I reset my password? 10
Floor Maps 12
Plenary/Keynote Sessions 13
Kathy Carmody
CEO
Institute on Public Policy for People with Disabilities
User Presentations/Guest Speakers - Day 1 14
User Presentations/Guest Speakers - Day 2 16
User Presentations/Guest Speakers - Day 2 & 3 18
Interoperability 19
Therap Global 20
02 Last update: 01/21
Table of Contents
Scheduling/EVV 22
EVV Software for the 21st Century CURES Act Mandate
Choose from more than 35 sessions
Therap for States 26
Quality Assurance/Data Initiatives 28
Person-Centered Thinking 30
Session with our Guest Speaker
Dr. Michelle C. Reynolds
Research Associate Professor
University of Missouri-Kansas City, Missouri
Employment First Services 32
Sessions with our Guest Speakers
Julie Christensen and Erica BeIon-Pacer from APSE are going to take sessions
on COVID’s impact on Employment and discussion on how you can start
supporting #EmploymentFirst.
Billing 35
Therap Support and Training 36
2021 Therap National Conference Schedule 38
Day 1 - 2/2/2021, Tuesday 38
Day 2 - 2/3/2021, Wednesday 40
Day 3 - 2/4/2021, Thursday 42
Last update: 01/21
03
Meet our Sponsors
in the industry, while our locally based employees tailor
each solution to meet our clients' needs. We've become
one of the largest insurance brokerage, consulting, and
Check out our Booth in Exhibit Hall-A wealth management firms by building enduring
relationships with our clients and helping them realize
Reduce Risk. Scale Expectations. their goals.
NFP is a leading insurance broker and consultant that Recently NFP was named the 2nd largest retirement
provides employee benefits, specialized property and plan aggregator firm, as ranked by Investment News;
casualty, retirement, and individual private client solu- the 6th largest US-based privately owned broker, the
tions through our licensed subsidiaries and affiliates. Our 5th largest benefits broker by global revenue, and the
expertise is matched by our commitment to each 8th best place to work in insurance by Business
client's goals and is enhanced by our investments in Insurance; the 10th largest property and casualty
innovative technologies in the insurance brokerage agency by total 2017 P&C revenue by Insurance
and consulting space. Journal; the 13th largest broker of US business by
NFP has more than 5,800 employees and global Business Insurance; and the 13th largest global
capabilities. Our expansive reach gives us access to insurance broker by Best's Review.
highly rated insurers, vendors, and financial institutions For more information, visit NFP.com.
04 Last update: 01/21
Meet our Sponsors
Stewardship of Resources
Reducing unnecessary cost and reliably meeting
Check out our Booth in Exhibit Hall-A the service needs of our payers and clients.
The Employer of Choice
The Community Based Care (CBC) family of providers
Recognized for attracting, training, developing, and
supports people with intellectual and/or developmental
engaging our team so everyone wins.
disabilities (I/DD) and their families to achieve their
fullest potential. We match them with the most talented, As one of the largest providers in the market we
well-trained, and compassionate team of caregivers, serve, CBC is able to ensure a depth of service
educators, case workers, and leaders anywhere. delivery that better supports the diverse needs of
our I/DD community. Each agency in our family has
Our vision is to be the highest quality provider of
long been rooted in its local communities which
community-based I/DD services and supports by
excelling at three pillars of service.
creates a culture of familiarity, understanding,
and opens up our network for activities and
A Differentiated Network of Providers
employment opportunities.
Delivering convenient and reliable access to the
people we serve and referring agencies. For more information, visit cbcare.com
Last update: 01/21
05
Meet our Sponsors
Account Commitments
Packaging Options You Can TRUST
EMAR or Paper MAR
Check out our Booth in Exhibit Hall-A
Healthcare Team
Allowing the Careteam to Focus on Delivery Service
What is Important: the Individual
Prescription Management
Mission: We provide genuine, honest, and
compassionate healthcare to our communities
improving the quality of life for each individual we Call: 402-488-1184
serve. Offering solutions for complex needs with Email: marissa@neighborhoodrx.com
true account management, we simplify medication
administration for the healthcare team to create an For more information,
environment of confidence and independence. visit www.neighborhoodrx.com
06 Last update: 01/21
Meet our Sponsors
Who we serve
Tarrytown Expocare Pharmacy is experienced in
Check out our Booth in Exhibit Hall-A working with Home and Community-based
Services (HCS) program providers.
Since its inception in 2007, Tarrytown Expocare For intermediate care facilities (ICFs) who provide
Pharmacy has operated using innovative processes residential and habilitation services to individuals
to better manage individual profiles, streamline with IDD or related conditions, Tarrytown Expocare
prescription packaging, optimize billing situations, Pharmacy, is a solution for medication management.
and help care providers remain compliant with For individuals with IDD living in their own or in
state and federal regulations. a family member’s home, Tarrytown Expocare
It all starts with the onboarding process, where we Pharmacy works with caretakers to ensure
educate our administrators, nurses, and direct care individuals receive medication in a timely manner,
staff on how our system works, and then continues regardless of location.
with the number of resources we provide to the
nursing team in the field. For more information, visit tarrytownexpocare.com
Last update: 01/21
07
Welcome Notes
Justin M. Brockie
Chief Operating Officer
Welcome to the Therap National Conference.
I am very excited to welcome you to our conference. Normally at this time of year I would be working
on my plenary presentation and worrying about things like hotels, flights, weather, attendees and
such. This year many of these concerns are not in the picture , instead they have been replaced by
a whole new set of challenges - and, hopefully, opportunities.
We had our first virtual conference back in August of 2020. Since then, we have worked on building
our conference venue and enhancing your conference experience. Originally we were trying to
recreate the in-person Therap conference experience, but quickly realised that this was a whole
new medium and needed to be treated as such. I hope you enjoy the fruits of our labor and will
give us feedback so that we can make it even better in the future.
This has been quite a year for all of us in the intellectual and developmental disability community
world wide. I would like to take this opportunity to thank each of you and the people you work
with, for all that you have done since we last met in Denver for the 2020 National Conference. The
supports you have provided to folks through the most difficult of times is truly commendable.
Here at Therap it’s been a year of reinvention as we have made significant upgrades to the
application in terms of a brand new IDF, updated and upgraded ISP Programs and Data, and of
course, more EVV than you can shake an FVV (Fixed Visit Verification) Device at! We have also been
working out how to implement, train and support states and agencies across the country and
around the world without being on-site. Please be sure to check out some of the sessions on our
new training methods and materials.
A couple of final thoughts, be sure to take in some User Presentations, they are great and your
peers have put a lot of work into their sessions. Moreover, if at times you either are not sure
what to go to next or you can’t find a topic that you are interested in, please find us on Chat at
the Welcome Desk.
Thanks again for coming, enjoy the conference and let's have a much better 2021!
Stay well and stay safe.
08 Last update: 01/21
Welcome Notes
Jeff Mau
Assistant Director of Business Development
Thank you for attending the 2021 Therap National Conference.
2020 has certainly impacted the way we gather for all sorts of events like these. I have been
reminiscing about the past where we’d all be traveling, dealing with hotel accommodation issues
and flight delays, finding Uber rides. Then, the excitement we experienced reconnecting with our
Therap User Community upon arrival.
Today, we find ourselves meeting via multiple, virtual methods. And while it’s great to see each
other on a screen, I am sure that, like me, you are looking forward to the future where we can,
again, join together in person.
With this in mind, our Therap National Conference Planning Team has made great efforts to
create a conference experience that will provide the “feel” of entering a convention center.
Complete with floor maps, exhibit halls, a game room and “hallways” that will lead you to your
breakout sessions, we have created the “Therap Conference Center” for this year’s National Conference.
We hope our new ‘building’ provides you the sensation of being at a physical conference, rather
than just at your desk.
So, I invite you to walk around our conference center, visit our Exhibit Halls, have fun in the Game
Room by testing your Therap knowledge with Quizzes and participate in our Scavenger Hunt.
But most importantly, take full advantage of more than 250 sessions that the Therap team, our
Users and Guest Speakers have prepared for you. Like all of our conferences, we want you to
return to your respectful organizations with more Therap knowledge than when you arrived.
Again, thank you for attending and enjoy the conference!
Last update: 01/21
09
How to get into the Therap Conference Center
How do I login?
Step 1: Find your username and password in an email from conf@therapservices.net
Step 2: Then go to the Therap Conference Center by clicking the following link
https://conference.therapservices.net/national2021/wp-login.php
Step 3: Enter your Conference username and password to login
I cannot find my login credentials, what do I do?
Step 1: Your login name is your unique email address that you have provided while registration.
Step 2: Your password can be found in the email. To find your password please search in your email inbox/spam
with the subject - Welcome to the 2021 Therap National Conference, February 2-3-4, 2021 –
Your ticket into the event
Step 3: If you still cannot find your password, try resetting your password on the Therap Conference Center
login page by clicking on Self-Password Reset button and follow the instructions.
I forgot my password, how do I reset my password?
Step 1: To reset your password, click on the Self-Password Reset link from the
Therap Conference Center login page.
Step 2: Enter your email address that was provided when registering for the conference and click on
Email my password reset link button.
Step 3: Click on the link provided in the email to generate a password. When you see the auto generated
password, you can keep or create one for yourself and click on the Reset Password button.
Step 4: If you are still having problems, click on the Information Kiosk
for more information.
*This is not your regular Therap Login and password
10 Last update: 01/21How to get into the Therap Conference Center
Welcome Desk
Watch our
welcome
video
Click this Click this
green arrow green arrow
and check and check
our Exhibit our Main Hall
Hall
Click this banner Say hi through
to see schedule the Chat
Main Hall
Click these Click these
green arrows green arrows
and go down and go down
the hallway the hallway
to these Click the doors to enter your Session to these
rooms rooms
Click here to
Click Quizzes visit us in the
to test your Chat Lounge
Therap
knowledge
Click this
door to
visit our
Exhibit Hall
Click here to participate in the Therap Conference Center Scavenger Hunt. Scavenger
Hunt
Find the items, answer the questions and submit results for your chance to Answer
Questions
and
?
win prizes. Details and Rules are behind the banner.
Win Prizes!
Last update: 01/21
11Floor Maps
Floor Map - Level-1
Check our Exhibitors/Sponsors
in Exhibit Hall-A
Exhibit Hall-A Help Desk
Chat Exhibit Hall-B
Lounge
Quiz Hall
Exhibit Hall-C
Floor Map - Level-2 River Peak Ocean Mountain
220 219 218 217
Birch
201
Tulip
Cactus 216
Exhibit Hall-A Help Desk
202
Topaz
215
Daisy Exhibit Hall-B
203 Sunflower
Quiz Hall 214
Emerald
204
Exhibit Hall-C Rock
213
Fir Goldenrod Hemlock Lily Maple Oak Pine Quartz
205 206 207 208 209 210 211 212
Floor Map - Level-3 Lake Forest Foothills Dunes
320 319 318 317
Amber
301
Turkey
Bluebird Exhibit Hall-A 316
Help Desk
302
Sparrow
315
Cardinal Exhibit Hall-B
303 Quail
Quiz Hall 314
Dove
304
Exhibit Hall-C Pelican
313
Eagle Falcon Granite Hummingbird Limestone Marble Meadowlark Owl
305 306 307 308 309 310 311 312
12 Last update: 01/21Plenary/Keynote Sessions
Day 3 Room: 201/Birch
Keynote Session
Business as (Un)Usual: Navigate the Emerging
I/DD Landscape
Starting time: 01:15 pm EST
All Attendees!
Kathy Carmody
CEO, Institute on Public Policy for People with Disabilities
2020 brought significant change, challenges and disruption to service providers across the
country; a trend that will likely continue in 2021 and beyond. Aside from the pandemic, I/DD
provider organizations are facing a rapidly changing landscape including emerging payor
models, consumer demand for new service lines, competition from non-traditional providers,
keeping pace with technology advancements and threats to business model sustainability.
In this session, we will look at the confluence of these factors including the COVID pandemic,
and discuss some strategies and opportunities forward-looking I/DD organizations should
be considering.
Day 1 Plenary Room: 201/Birch
Welcome / Introductions
Starting time: 11:00 am EST
Day 2 Keynote Session
Therap - Person-Centered. Data-Driven.
Justin M. Brockie Looking forward to 2021
Chief Operating Officer
Starting time: 01:15 pm EST
Last update: 01/21
13User Presentations/Guest Speakers - Day 1
Excel Wizardry - Making Magic with Therap Data
Starting time: 12:30 pm EST
Utah
This presentation is for users who have some basic knowledge of Excel, but
Eddie Fung
TURN Community would like to advance their knowledge further. Topics will include: Filter by
Services, Inc. colors, Text to Column, VLOOKUP function, TIMEVALUE function, and more.
Accessing your Data - Therap Access & Transparency of
Documentation
Starting time: 1:15 pm EST
Oregon
Carrie Phillips How Carrie’s agency shares rights with families (including the process
Partnerships in
Community Living, Inc. we have), as well as other providers, and the included training. She will
share their processes with counties/brokerages, and the state, including
the "Where to Find" document. Additionally, their processes for DSPs to
gain Therap rights during and after business hours and agency's
"Therap Manual".
When the stakes are high: Pulling an organization out of an epic
implementation failure
Colorado Starting time: 2:00 pm EST
Sarah Kieran
Colorado DHS Division for Transitions, from paper to electronic documentation, bring significant
Regional Center Operations
changes to all levels of an organization. These organizational level changes
can be damaging to culture and can leave employees feeling alienated,
drained and powerless. How can you take your large organization from
Colorado paper to Therap in a year while at the same time reinvigorating passion,
Elaine Fisher innovation and growth mindsets with employees? Join us while we take
Colorado DHS Division for you on our journey.
Regional Center Operations
14 Last update: 01/21User Presentations/Guest Speakers - Day 1
EVV: Experience from a Multi-State Implementation
Starting time: 2:00 pm EST
Minnesota
Implementing Electronic Visit Verification can be complicated, but
Josh DeZurik implementing in a multistate environment can bring additional
Dungarvin National challenges. This session will include a discussion surrounding strategies
Headquarters
for implementation, difficulties along the way, and lessons learned.
What's in a Naming Convention?
Starting time: 2:45 pm EST
New Jersey
What is a naming convention and why are they important? Kristen will
Kristen Thompson
share her agency's experiences with naming conventions, where they have
Community Options, Inc.
succeeded and where they have not. Learn the keys to a successful naming
convention, which modules are worth the effort and which are not.
COVID and Its Impact on Employment Services Nationwide
Starting time: 3:30 pm EST
Maryland
To understand the direct impact of COVID-19 on disability employment and to
Julie Christensen identify immediate needs, APSE conducted national surveys of community-based
APSE
service providers who offer employment services and supports. A follow-up
survey was conducted in early September to better assess current needs. Join
this session to learn more about our findings from the two surveys, and what
this information means for policy and advocacy in the upcoming year.
Case Notes & Questionnaire Versatility: An alternative to ISP Programs
Starting time: 4:15 pm EST
Nebraska
Case Notes can provide a variety of different uses compared to the ISP
Susan Lindsey Program or other options for data collection within Therap. This session
Mosaic National will include how to create a Questionnaire and Case Note, including the
Headquarters
different options for answer types on the questionnaire. Examples of the
versatility of the Questionnaire and Case Note will be shared as well as the
different reporting options.
Last update: 01/21
15User Presentations/Guest Speakers - Day 2
Google Docs Automation. Using formulas & scripts to make efficient
tracking & review tools for the Advanced User
Starting time: 11:00 am EST
Oregon
Oregon
Using one of our custom tracking and review tools created in Google Suite, PCL
Scott Harris will demonstrate essential formulas and how they can be combined to create
Partnerships in powerful tools that save administrators time and brainpower. We will cover
Community Living, Inc formulas such as sum, if statements, vlookup, importrange, and query.
Employment History. Leveraging Data for Improving Job
Seekers’ Employment Outcomes
Starting time: 11:00 am EST
Massachusetts
In this session, Kevin Dierks of Therap will share how to leverage the module
Alberto Migliore for tracking quality metrics beyond billing and compliance reporting.
UMASS Institute for Alberto Migliore will then share recent research efforts and findings around
Community Inclusion effective employment supports and strategies for tracking implementation.
Addressing the Pandemic Through Therap
Starting time: 11:45 am EST
South Carolina
David will focus on the modules that were used by his agency to maintain the
David H. Kammerer safety of people supported and staff during the COVID-19 pandemic. To include T-Logs,
Babcock Center Inc. GER's, eMARs, Health Tracking, Appointments, SComms, Business Intelligence,
ISP Programs and how these Therap modules related to their disaster plan.
You Can Do Employment Too! Discussion on how YOU can start
supporting #EmploymentFirst
Starting time: 11:45 am EST
Maryland
Erica will show resources available to start focusing on competitive, integrated
Erica Belois-Pacer employment. APSE members and non-members alike will leave with resources to
APSE build your employment team and to support individuals to find and maintain jobs
in the community!
Case Notes - Meeting the Requirements of New Jersey
State Documentation
Starting time: 12:30 pm EST
New Jersey
Learn various uses for Case Notes, ISP Programs, and Consents to comply with
Keri Frade NJ state required documentation. We will review how Capitol Care has
Capitol Care, Inc. taken the Case Notes Module and built it out to ensure we are meeting all
documentation requirements for the state.
16 Last update: 01/21User Presentations/Guest Speakers - Day 2
How To Get Started - Launching Charting the LifeCourse at Your Agency
Starting time: 12:30 pm EST
Missouri
Dr. Reynolds and Jeff Case will review the basic principles of the Charting
Dr. Michelle C. Reynolds
the LifeCourse Nexus and how your agency could get started using the
Research Associate Professor
University of Missouri-Kansas City
person-centered framework supporting individuals.
Discussion on the Digital Transformation of the Midwood
Development Corporation
Starting time: 2:00 pm EST
New York
An overview of MDCs implementation of Therap from February 2020-August
Barry Polinsky 2020. Barry will detail the need for Therap at his agency, it's progression during
Midwood Development the economic shutdown of 2020, the gradual proliferation of roles, responsibilities
Corporation and system utilization across administrative and direct support staff.
Implementation Strategies of Billing and EVV Modules
Starting time: 2:45 pm EST
Colorado
Starting from scratch is never easy! Join me to hear how Continuum of Colorado
Leane Kramer went from pen and paper, to all electronic documentation. We will share how
Continuum of Colorado we use Therap for several of our operational processes, including our Billing
and EVV.
Working with Case Notes: Creating Assessments and Reviewing Data
Starting time: 3:30 pm EST
Illinois
Michelle will share Broadstep Behavioral Health, Inc. in Illinois uses the Case
Michelle Young Notes module to collect assessment information. She will also discuss the
Broadstep Behavioral module's reporting capabilities.
Health, Inc.
An overview on Quality Outcomes and Process for Maintenance
Starting time: 3:30 pm EST
Missouri
Learn tips on creating ISP programs that will streamline documentation for better
Hannah Burkhart quality reporting for both the individual and organizational levels. She will also
Arc of the Ozarks share how their Data Driven Outcomes (DDO) Module is maintained and reviewed
on an organizational level.
Last update: 01/21
17User Presentations/Guest Speakers - Day 2 & 3
How Firm is Your Agency’s Foundation: Empowering Direct
Support Staff
Starting time: 4:15 pm EST
South Carolina
We will be discussing creative ways to get DSPs to best use Therap. How
Louise Robinson
to use Therap to make their job interesting and best serve those with
Burton Center
Intellectual Disabilities.
Guest Speakers - Day 3, Thursday
Employment Outcomes & Skills that Get Jobs - What Data Can Do
Starting time: 11:00 am EST
Maryland
Professionals supporting people with disabilities and businesses to hire and
Erica Belois-Pacer advance their career need to have skills in many areas, and the ability to be
APSE
flexible to support on-the-job goals. The employment module from Therap
is one tool to collect data and organize it to develop your ESPs to strengthen their skills. Use Therap’s
as a data collection tool to help Employment Support Professionals (ESPs) managers, and teams know
what moves the needle to get people jobs.
Systemic change through online training and Person-Centered Planning
Starting time: 12:30 pm EST
Tennessee
Nebraska has committed to system reform beginning with training 1,000
Dr. Mark Friedman Service Coordinators, central office staff, families and individuals with
Blue Fire Consulting disabilities. Beginning in the fall of 2020, participants engaged in weekly
online training through Zoom to build capacity and create synergy for
change across its waiver programs. In this training, you will learn how the use of live online training
through the Zoom platform enhances the state's capacity to fully engage all of its stakeholders in
moving forward with more individualized, personalized services and support. We will share success
stories and provide technology tips for effective use of online video conferencing platforms. You will
also learn about the www.DisabilityZoom project that trained 2,000 people across the Country on how
to use Zoom effectively to respond proactively to the Coronavirus.
18 Last update: 01/21Interoperability
Fayonne Johnson Sazzad Rafique
Director of Interoperability Chief of Software Design
Health Information Exchange
Therap's Health Information Exchange (HIE) module allows for the ease of exchange of health
information between Trading Partners and agencies using the Therap suite of applications. With
the help of this module, individual Admit/Discharge/Transfer (ADT) Messages can be sent by
trading partners such as hospitals to agencies via HL7, allowing flexible tracking of individual
admission, discharge, and transfer information.
Therap External Data Feed
Therap's External Data Feed allows users to obtain, via Secure File Transfer Protocol (SFTP),
accumulated data from various modules, such as Allergies, Appointments, General Event Reports
(GER), Individual Data (IDF) and more. The data feed files that Therap provides are in CSV file
format and are arranged in a specific directory structure. Each provider directory has its own
data files that users can access and retrieve. Agencies are able to extract their data using the
files to integrate into their own systems or Business Intelligence platforms. Therap also connects
to Health Information Exchanges using these data feeds.
The current Therap External Data feed includes:
Case Notes Health Tracking Individual Medical
Employment History Individual Demographic Information
General Event Reports (GER) Form (IDF) Program Enrollment
Pharmacy Interface
Reduce Transcription Errors with Direct Pharmacy Messaging
Create Medications from Pharmacy Messages
Save Time between Medication Delivery and Input to MAR
Track RX Numbers and Prescriber Information
Last update: 01/21
19Therap Global
Therap Global is working with a range of organizations including therapy centers, schools,
disability empowerment agencies, vocational training agencies, and more stakeholders around
the world. Our mission is to enhance the quality of support that people receive by introducing
Therap’s documentation system, as well as spreading best practices in person-centered,
data-driven documentation.
Therap Global currently works in countries including Bangladesh, Nigeria, Philippines, Kenya,
Nepal, South Africa, Indonesia, Uganda, Ghana, and Tanzania. We host weekly workshops and
round-tables for users to share their experiences and tips for adjusting to challenges in
communities across the world.
Check out our booths in Exhibit Hall-B
St. Philomena School, Philippines Dynamic Occupational Therapy LTD, Kenya
Therap Global Self-help Group for Cerebral Palsy, Nepal
Therap Canada Autism Therapy and Behavior Learning Center, Tanzania
Little Wonder, Bangladesh Special Children Special People, Uganda
User Testimonials
Moses Walusimbi Mahmuda Akter Rubi
Founder and Executive Director of Programs Senior Assistant Teacher
Special Children Special People, Uganda Blue Bird Foundation, Bangladesh
“Therap is really nice and helpful. The system can “All the documentation of our organization is being
help administrators to see the childrens’ progress and done in a paperless way by using Therap and the
also monitor what the teachers and therapists are administrator can easily monitor all the information
doing with the children.” from anywhere.”
20 Last update: 01/21Therap Global
Please join members from our Therap Global User Communities as they share and discuss their
Therap journeys and experiences.
Day 2 - 2/3/2021, Wednesday 11:00 am (EST) in Room: RM 311 / Meadowlark
Therap Global Panel Discussion:
Therap Global Perspectives: Adapting Supports and Documenting in Therap during the Pandemic with
our panelists:
Learn how Therap Global community members have adjusted their services due to COVID-19 to
provide high quality supports to children and adults in Nigeria, Kenya, and South Africa
Dotun Akande Perpetua Omondi Kim Danks
Founder of Puresouls Managing Director of Dynamic Director of Climb Any Mountain,
Learning Foundation, Nigeria Occupational Therapy LTD, Kenya UK/South Africa
Day 3 - 2/4/2021, Thursday 11:00 am (EST) in Room: RM 311 / Meadowlark
Therap Global Panel Discussion:
Therap Global Perspectives: Sharing Individuals Information with Families. With our panelists:
Hear how educators in the Philippines, Tanzania, and Bangladesh use Therap to effectively communicate
with families and to best facilitate continuation of the learning process for their students
Alphonsus Castro De Alban, MaED Nazneen Akhter Ahmed Hajrah Ahmed Mohamed
LPT School Administrator of Founder and Principal of Academic Supervisor, Autism Therapy
St. Philomena School, Philippines Little Wonders Play and Learn, Bangladesh & Behaviours Learning Centre, Tanzania
Last update: 01/21
21Scheduling/EVV
Electronic Visit
Verification (EVV) Solutions
Real-time Access for Schedulers & Staff
Your team can use Therap’s Scheduling & EVV, along with
other system features to address compliance, communication,
documentation, reporting, billing, and more.
Learn about our easy-to-use EVV solution that will give your
team the tools they need for state and federal compliance:
Capture Documentation at the Point of Service
Create Electronic Billing Claims from EVV Data
Single-Swipe Check-In/Out on Android & iOS
Voice/Signature Verification
Offline Functionality
Direct Integration with Service Documentation
Applicable for home and community-
based services
Meet our EVV experts in the following conference sessions if you would like to learn more.
Stephanie Masters Norton Chelsea Lloyd Michelle Saunders
Senior Training & Implementation Specialist Training & Implementation Specialist Assistant Director of Business Development
22 Last update: 01/21Scheduling/EVV
Choose from our 35 sessions on Scheduling/EVV from beginner to advanced level!
Day 1 - 2/2/2021, Tuesday
Session Name Starting Time Room
EVV Explanation and Implementation in States 11:45 am EST RM 209 / Maple
Workshop on Scheduling/Sandata/Billing Part 1: 12:30 pm EST RM 210 / Oak
Set-up and Billing overview
Workshop on Scheduling/Sandata/Billing Part 2: 1:15 pm EST RM 210 / Oak
Scheduling walkthrough & Reporting
Billing from the Scheduling/EVV Module 2:00 pm EST RM 210 / Oak
Scheduling EVV User Group: For Providers who are 2:45 pm EST RM 209 / Maple
Current Users
EVV: Electronic Visit Verification. Therap's Solution 3:30 pm EST RM 210 / Oak
Meeting the National Mandate
Quality Assurance and EVV: Policies/Procedures to think 4:15 pm EST RM 209 / Maple
about when using EVV
EVV Across States: A look at EVV options from a Multi 12:30 pm EST RM 216 / Tulip
State Provider perspective
EVV: Experience from a Multi-State Implementation. 2:00 pm EST RM 216 / Tulip
EVV for All States. An Overview of Electronic Visit 2:00 pm EST RM 302 /
Verification as required per the 21st Century Cures Act Bluebird
North Dakota DD Agency Providers. Electronic Visit 2:45 pm EST RM 302 /
Verification (EVV) Bluebird
North Dakota DD Agency Providers. Electronic Visit 3:30 pm EST RM 302 /
Verification (EVV) Bluebird
Check the following pages for more sessions on Day 2 & 3!
Last update: 01/21
23Scheduling/EVV
Choose from our 35 sessions on Scheduling/EVV from beginner to advanced level!
Day 2 - 2/3/2021, Wednesday
Session Name Starting Time Room
Scheduling & EVV in Sandata Aggregator States 11:00 am EST RM 209 / Maple
Delaware Electronic Visit Verification (EVV) for 11:00 am EST RM 301 / Amber
Supported Living Providers
Panel Discussion: Developing a Quality Assurance 11:45 am EST RM 210 / Oak
Process for Scheduling / EVV
Scheduling & EVV: Schedule Management, 12:30 pm EST RM 209 / Maple
Communication and Check-In
Unit Calculation Rules Case Note, ISP, and EVV Billing 12:30 pm EST RM 213 / Rock
Implementation Strategies of Billing and EVV Modules 2:45 pm EST RM 203 / Daisy
Scheduling & EVV in Tellus Aggregator States 2:45 pm EST RM 209 / Maple
South Dakota LTSS EVV 2:45 pm EST RM 301 / Amber
Scheduling & EVV in HHA Aggregator States 3:30 pm EST RM 210 / Pine
Nebraska DD Agency Providers Electronic Visit 3:30 pm EST RM 302 /
Verification (EVV) Bluebird
Using Scheduling/EVV for staff time, training time 2:45 pm EST RM 302 /
and more Bluebird
North Dakota DD Agency Providers. Electronic Visit 3:30 pm EST RM 302 /
Verification (EVV) Bluebird
Check the following page for more sessions on Day 3!
24 Last update: 01/21Scheduling/EVV
Choose from our 35 sessions on Scheduling/EVV from beginner to advanced level!
Day 3 - 2/4/2021, Thursday
Session Name Starting Time Room
Scheduling & EVV in Authenticare Aggregator States 11:00 am EST RM 209 / Maple
Nebraska Independent Providers Electronic Visit 11:00 am EST RM 301 / Amber
Verification (EVV)
Scheduling & EVV in New York 11:45 am EST RM 210 / Oak
North Dakota Aging Individual QSP Electronic Visit 11:45 am EST RM 302 /
Verification (EVV) Bluebird
Scheduling/EVV Setup when not Billing in Therap 12:30 pm EST RM 209 / Maple
Scheduling/EVV Offline Options: How can staff collect 2:00 pm EST RM 210 / Oak
EVV data without internet/cell service?
South Dakota LTSS Electronic Visit Verification (EVV) 2:00 pm EST RM 302 / Bluebird
Scheduling/EVV Reports Workflow for Schedule Admins 2:45 pm EST RM 209 / Maple
reviewing EVV data prior to billing
North Dakota DD Electronic Visit Verification (EVV) 2:45 pm EST RM 301 / Amber
Billing from EVV Data 3:30 pm EST RM 214 /
Sunflower
EVV FAQ & Q&A 2:45 pm EST RM 209 /
Maple
Learn about our easy-to-use EVV solution that will give your
team the tools they need for state and federal compliance
Last update: 01/21
25Therap for States
Jeff Covington Leah Sewell Barry Pollack
Director of State Implementation Assistant Director of State Implementation Region Director
Therap has the expertise to meet the diverse data needs of public human services agencies.
Therap supports more than 20 state contracts; meeting the data management needs of divisions who manage
Medicaid Waivers, State Plans, I/DD Services, Aging Services and other Long-Term Services & Supports (LTSS).
Therap’s State Solution includes: Intake, Assessment, Level of Care, Provider Management, Case Manage-
ment, Electronic Visit Verification, Waiver Management, Authorization, Health Tracking and ISP-Outcome
Tracking, which is integrated with provider documentation, linking service records with billing. Therap
provides the functionality to control and manage the central individual record and the access to it. Therap’s
comprehensive data management system, coupled with our best in class support, eliminates the need for
states to manage multiple internal/external IT systems or create a support infrastructure.
#1 Data-Driven Solution
Support & manage internal program processes, service delivery, and
billing with a system that is widely-adopted across the country and
contracted by 20+ states and local government.
Solutions to Improve Program Management, Performance Outcomes and Communications
Federal, State and Local Compliance
Manage HCBS Waivers and other Programs
Incident Management & Risk Analysis
Provider Management and Oversight
Analytic Performance Dashboards featuring
Data-Driven Outcomes
Federally-Compliant EVV Solutions
26 Last update: 01/21Therap for States
We suggest considering the following conference sessions if you would like to learn more.
Check the session schedule for a full listing.
Day 1 - 2/2/2021, Tuesday
Session Name Starting Time Room
An Overview of Therap's Unified Model of Supports for 11:45 am EST RM 301 / Amber
States, Counties and Case Management Entities
Individual Demographics Form: 12:30 pm EST RM 302 /
Looking at the new IDF from the Oversight level with IDF Bluebird
Synchronization options
Day 2 - 2/3/2021, Wednesday
Session Name Starting Time Room
The Use of Therap's Referral and Priority List 11:00 am EST RM 303 / Cardinal
Modules for Coordination of Services
Key Performance Indicator Discussion: 11:45 am EST RM 302 /
What are States doing? Bluebird
Day 3 - 2/4/2021, Thursday
Session Name Starting Time Room
Monitoring Provider Data from a Case Management 12:30 pm EST RM 303 / Cardinal
type of account which is linked to a State Oversight
account
Q&A on Statewide Implementation 3:30 pm EST RM 302 /
of Therap across varied Service Providers Bluebird
Last update: 01/21
27Quality Assurance/Data Initiatives
Jason Laws Catherine Hauser
Director of Quality and Large Provider Project Manager
Data Initiatives
At Therap, we want our users to have the tools and understanding to go beyond simple data collection to
the actual application and analysis of data to improve the lives of the individuals they support. We believe
that harnessing the power of the data that organizations are already collecting is a crucial element to
increasing the overall value and quality of services provided. At our National Conference, we’ll be
conducting several sessions to familiarize our users with the tools that are available as well as to discuss the
role of data literacy and data utilization in improving overall quality.
Quality Assurance,
Compliance and Audit Solutions
Meaningful, Measurable, Manageable
Configurable options to assess organizational performance and comply with
accreditation and regulatory standards.
Streamline documentation review, reporting, and compliance activities via:
Assessment of outcomes at the individual, program, and provider level
Real-time access for managers, administrators, and agency-authorized third party reviewers
Full audit trail of all activity including date/time
Billing Dashboard
stamp and electronic signature
Generation & validation of billing data directly from
service documentation
Analytic Dashboards for Demographics, Incident
Reports, Data-Driven Outcomes, Billing, & more
28 Last update: 01/21Quality Assurance/Data Initiatives
We have over 15 sessions on Quality Assurance for all levels of Therap expertise.
Day 1 - 2/2/2021, Tuesday
Session Name Starting Time Room
Health Tracking and looking at Business Intelligence 11:45 am EST RM 211 / Pine
Business Intelligence: Sneak Preview of the upcoming 1:15 pm EST RM 205 / Fir
Employment History Dashboard
Business Intelligence for Multi State Providers: 2:45 pm EST RM 216 / Tulip
How to Use Therap's BI Tool to Aggregate Data
across States
Day 2 - 2/3/2021, Wednesday
Session Name Starting Time Room
Data Driven Outcomes for Multi State Providers. Part 1 11:45 am EST RM 216 / Tulip
Data Driven Outcomes for Multi State Providers. Part 2 12:30 pm EST RM 216 / Tulip
What Does it All Mean? 2:45 pm EST RM 308 /
Interpreting your Data through Data Driven Outcomes Hummingbird
Day 3 - 2/4/2021, Thursday
Session Name Starting Time Room
Demographic Reporting in Therap: Using the Business 11:45 am EST RM 208 / Lily
Intelligence Demographic Dashboard, Report Library, and
Demographic Report to Assess Demographic Trends
GER's & Business Intelligence 2:00 pm EST RM 306 / Falcon
The importance of Data Literacy 4:15 pm EST RM 207 / Hemlock
Creating a culture that encourages data driven decision making
Last update: 01/21
29Person-Centered Thinking
Comprehensive e-Solution
for Person-Centered Services
Plan. Support. Achieve.
Support Plans and Outcome Tracking
Document the Planning Process for Individual-Based Services
Develop Goals, Objectives & Assessments with custom Scoring Methods
Track Progress & Generate Reports for Review & Analysis
Use our comprehensive suite of online tools to support individuals, families, and
your team’s efforts to helping people reach their good life.
Planning Tools Available for Case Management Teams,
States, Providers, Individuals & Families:
Support Individuals to Create a Shared
Vision for a Good Life.
Discover, Explore, & Plan Meaningful Supports.
Identify Personal Goals & Strategies to
Achieve them.
Configurable Options to Ensure State &
Federal Compliance.
Analytic Dashboards for Goal Acquisition
and Data Driven Outcomes.
30 Last update: 01/21Person-Centered Thinking
Ishya “Shae” Dotson Jeff Case
Assistant Director of National Director of
Person Centered Practices Business Development
Therap is the comprehensive e-Solution for person-centered planning. Our system offers a variety of tools
that support individuals, families, providers and state stakeholders through the discovery and planning
process for developing person-centered support. We are delighted to announce we are official technology
partners with the University of Missouri-Kansas City Charting the LifeCourse Nexus. Charting the
LifeCourse is a person-centered planning framework that supports individuals and families to plan their
vision of a good life throughout the life trajectory. We are excited about offering sessions during our
conference that will help you to explore the use of our comprehensive suite of online tools to support
individuals, families, and your team’s efforts to help people reach their good life.
We have over 30 sessions on Person-Centered Practices from beginner to advanced level!
Charting the LifeCourse Day 2 - 2/3/2021, Wednesday
Join the Community of Learning. Starting time: 12:30 pm EST | Room 307 / Granite
How To Get Started - Launching
Charting the LifeCourse at Your Agency.
Dr. Reynolds and Jeff Case will review the basic principles
of the Charting the LifeCourse Nexus and how your
agency could get started using the person-centered
framework supporting individuals.
Dr. Michelle C. Reynolds
Research Associate Professor
University of Missouri-Kansas City, Missouri
Last update: 01/21
31Employment First Services
Kevin Dierks Caiti Woodburn
Regional Director-Pacific Rim Senior State Training &
Implementation Specialist
The Employment History module allows for recording comprehensive employment history
for individuals in one place. It is utilized in tandem with employment service data collected
on individualized supports, backed by billing service authorizations and enhanced by
measurable outcomes reporting.
e-Solution for
Community Employment
Employment First Tools
Maximize productivity by giving employment
teams the tools to document work experience
Check the schedule for 15+
and job details at the point of service. Employment history Sessions
Functionality includes:
Job Discovery & Career Planning
Maintain a Job Bank
Track Applications & Interviews
Manage Milestones
Track Support Provided
32 Last update: 01/21Association of People Supporting Employment First-APSE
APSE is the national voice for Employment First. Our members work to make inclusive
workplaces, fair wages and benefits, and the dignity of a job well done a reality for people
with physical, mental health, intellectual, and developmental disabilities.
ADVOCATE LEARN CONNECT
• APSE is a national leader at the forefront • Acclaimed conferences, online • Being an APSE member provides you
of the Employment First movement education, trainings, and Emerging with a national network of over 2,300
making sure your voice is heard at the Leader opportunities provide recourses individuals dedicated to Employment
federal, state, and local level. and CRC credits to advance your career First.
and the Employment First movement.
• APSE’s Policy Alerts and Employment • With 40 Chapters across the US,
First Legislation and Policy Updates • Members receive a discounted rate on all membership in National APSE gives
provide information on current federal trainings, free monthly member webinars, you membership in your APSE State
and state-level Employment First and priority access to free trainings. Chapter and colleagues working to
Initiatives. build toward the same goal.
• APSE Organization and Transformation
• Access to Competitive Integrated Workshops and Institutes, Financial • APSE State Chapters provide state
Employment Data Fact Sheets, State Literacy Trainings, Bootcamps and the specific networking, training, and
Disability Employment Snapshots, Public CESP Certification set the standard leadership building opportunities.
Policy Priorities updates, and Legislative for advancing competitive integrated
Toolkit for advocates and families. employment.
APSE has several types of professional and business memberships to provide the benefits and value you need.
For more information, visit us at apse.org/membership, or email at info@apse.org
Join APSE for these sessions
Day 1 - 2/2/2021, Tuesday
Julie Christensen
Director of Policy and Advocacy, COVID and Its Impact on Employment Services Nationwide.
Interim Executive Director 3:30 pm (EST) Room: RM 206 / Goldenrod
Day 2 - 2/3/2021, Wednesday
You Can Do Employment Too! Discussion on how you can start supporting #EmploymentFirst
11:45 am (EST) Room: RM 206 / Goldenrod
Day 3 - 2/4/2021, Thursday
Erica Belois-Pacer
Professional Development Employment Outcomes & Skills that Get Jobs -What Data Can Do.
Director 11:00 am (EST) Room: 205 / Fir
Last update: 01/21
33American Network of Community Options and Resources ANCOR
Service providers support more than one million Americans with intellectual
and developmental disabilities through the Medicaid program.
ANCOR is their voice in Washington.
Why ANCOR?
Our mission is to advance the ability of our members in
supporting people with intellectual and developmental “I AM OVERWHELMED
disabilities to fully participate in their communities. by the response I have
gotten [from the ANCOR
ANCOR represents the needs and interests of more than 1,600
community-based disability service providers before Congress
Connected Community]. It
and federal agencies. We are unrelenting in our advocacy for the lightens my heart to know
crucial role providers play in enhancing and supporting the lives of that during these times
people with disabilities and their families. there is still a community
that will come together
Being an ANCOR member means you and your organization play an and support each other!”
active and integral role in shaping the positions and solutions
we share with federal decision-makers. Membership also means
—Jolie Marie Corder
access to a wide array of benefits, such as:
Executive Director
New Perspectives, Inc.
• Critical resources to help you manage through the
Sioux City, IA
COVID-19 pandemic, including the latest data, access to
leading experts and more.
• Immediate and exclusive access to industry insights through our regular communications, including
Capitol Correspondence, Stateside Report, Weekly Update and Connections.
• Significant registration discounts for learning and professional development opportunities to keep you
on the leading edge, including our annual Policy Summit, a wide variety of webinars and our 2021
Annual Conference, taking place June 14-16 in Miami.
Access to 8,000+ colleagues and subject matter experts through the ANCOR Connected Community.
Our ability to advocate on your behalf depends on you: the provider community is strongest when our
voices come together. Now more than ever, it’s crucial that you become a part of this vibrant community of
providers.
Learn More and Join ANCOR Today
To learn more about the benefits of ANCOR membership, download our member benefits brochure at
ancor.org/membership. The cost of membership depends on your organization’s annual operating expenses.
To calculate your dues and complete your membership application, visit ancor.org/join.
Have questions? Get in touch! Contact Jerri McCandless at jmccandless@ancor.org or 703.535.7850, ext.
107.
34 Last update: 01/21Billing
Nadine Sturgess Susan Allen
Director of Billing and National Business Development
Special Projects Billing Consultant
Therap’s Electronic Billing is a complete Revenue Cycle Management Solution for Intellectual and
Developmental Disabilities Service providers. Our solution is fully integrated with the Therap Suite of
Applications, making it possible to have service delivery documentation to support each billing unit.
Seamless Billing Workflows
Effective tools to streamline billing from direct
service documentation to claim reconciliation.
Therap’s billing platform is used by service
We have over 30 sessions on Billing providers, agencies, counties, and states.
from beginner to advanced level!
Our system offers the following and more, including accounting
software integration:
Staff can use the EVV Billing feature to process approved service hours recorded from
check-in and check-out times. Billing data generated from EVV information can be used
to submit claims
Track Authorizations with Services Caps
and More with Analytic Billing Dashboards
Notifications of Utilization and Expirations
& Extensive Reporting Tools
Audit ready by Using Authorized Service
Notes to Generate Billable Data
Configurable Billing Rules to Support a
Variety of Services & Settings
Last update: 01/21
35Therap Support and Training
Maureen Noonan Letisha Ulmer
Director of Customer Deputy Director of
Support Quality Assurance
Therap provides agencies with various training, support and information resources, from the very
first stages of implementation to day-to-day usage. These include a broad array of training options,
support materials, and technical assistance; all designed to cater to different learning styles and
user needs. Therap staff regularly connect with agencies and State offices across the country to
provide necessary training and ongoing support.
Therap Training Your Way - On demand support , 24/7
Help and Support home page
Module overview pages which includes user guides or step by step instructions,
videos, quick guides and FAQ’s
Live and recorded webinars
Conferences, whether State, Regional or National
Live help where you can speak to a “live” Therap employee who will follow you
through until issue is resolved or will route you to a specialist if needed
My issues where you can communicate problems, suggestions, feedback and more!
36 Last update: 01/21Therap Support and Training
Therap is bringing you a new
style of courses in 2021
Our new training courses will offer a mix of videos, reading, screenshots,
scenarios, and review questions. These new courses are available to
users on Therap's Help and Support Site.
Our Training Courses are now better than ever
New Quiz and New Dynamic New Practice
Testing Options Content Scenarios
Therap Academy
If your agency is interested in assigning
training courses, tracking progress, and
the ability to run reports , we have Therap
Academy that can help you. Ask us for
more information!
Check our website for more details
Last update: 01/21at
372021 Therap National Conference Schedule | Day 1 - 2/2/2021, Tuesday
February 2-3-4, 2021
Preliminary Schedule (Subject to Change) - as of 01/31/2021 Page 1 of 2 for Day 1 - 2/2/2021, Tuesday
Session
Therap for New &
Time User Presentations Employment Quality Assurance Scheduling / EVV Nursing Billing
Prospective Users.
10:00am EST 0 Therap Conference Center Doors Open. Login Early! Visit the Exhibit Hall. Take a Therap Knowledge Quiz. Sign up for the Scavenger Hunt.
11:00 am - 11:40 am EST Day 1 Plenary: Welcome / Introductions.
1 10:00 am - 10:40 am CST
Justin Brockie, Therap's Chief Operations Officer
09:00 am - 09:40 am MST
08:00 am - 08:40 am PST Room: 201 / Birch
Remember we have more sessions for Tuesday on page 2
11:45am - 12:25pm EST 2 Therap for New / Prospective Employment History: Agency Quality Assurance: Writing a EVV Explanation and Health Tracking and looking at Billing 101
8:45am - 9:25am PST Customers: High Level Overview of Set up for Success! Building the job Therap QA Plan for Your Agency. Implementation in States. the Business Intelligence Data Introduction to the Billing Modules.
(40 min) Implementation & recommendations bank, managing contacts and BEG - RM 207 / Hemlock RM 209 / Maple Dashboard. BEG - RM 213 / Rock
for sessions during the conference. documenting interactions RM 211 / Pine
BEG - RM 314 / Quail BEG - RM 205 / Fir
More day 1
12:30pm - 1:10pm EST 3 Thinking Through Excel Wizardry: Employment History: Workshop Workshop Health Tracking Billing
9:30am - 10:10am PST Therap Implementation Making Magic with Therap Data. Documenting the Individuals ISP Program Writing & QA Part 1: Scheduling / EVV Module & Overview of the included HT Selecting the right method of data sessions on
(40 min) Creating a Crosswalk Between progress throughout their journey ISP Program Writing, Naming Sandata Billing Part 1: Set-up and modules. Producing Health Care collection for your billing
Your Docs & Therap's Modules.
Details in the Conference Catalogue.
to employment. (Funding, Conventions, Structure, Scoring billing process overview for States Reports/ Health Tracking Review. requirements.
page 2.
USER PRES - RM 204 / Emerald
BEG - RM 202 / Cactus Milestones, Training & Coaching.) Methods, etc. using the Sandata Aggregator. BEG - RM 212 / Quartz BEG - RM 214 / Sunflower These are
BEG - RM 206 / Goldenrod BEG - RM 208 / Lily RM 210 / Oak only the half
of our
1:15pm - 1:55pm EST 4 Therap Live Help / Agency Support Accessing your Data. Business Intelligence Workshop Workshop Billing sessions for
10:15am - 10:55am PST Informational tour around the system Therap Access & Transparency Sneak Preview of the upcoming ISP Program Writing & QA Part 2: Scheduling / EVV Module & Sandata Using the Attendance Module to
(40 min) & The live help desk. How Therap of Documentation. Employment History Dashboard. Review all ISP Data Reporting Billing Part 2: Scheduling collect census data. day 1,
supports your agency in transitioning Details in the Conference Catalogue. RM 205 / Fir options. Searching & Exporting to walkthrough & Reporting for States RM 213 / Rock make sure
to Therap. Excel, Pivot Tables for missing data. using the Sandata Aggregator.
USER PRES - RM 203 / Daisy you check
BEG - RM 314 / Quail BEG - RM 208 / Lily RM 210 / Oak
out the
2:00pm - 2:40pm EST 5 Keys to a Successful Implementation When the stakes are high: Billing from the Scheduling / Reviewing the new New Billing Features. next page
11:00am - 11:40am PST BEG - RM 202 / Cactus Pulling an organization out of an EVV Module. Health Screening Module. Unit Calculation Rule for ISP, Bulk for more
(40 min) epic implementation failure. RM 209 / Maple RM 212 / Quartz Claim Update, and Medicaid
Eligibility. Tuesday
Details in the Conference Catalogue.
USER PRES - RM 204 / Emerald RM 214 / Sunflower sessions on
Case
Remember we have more sessions for Tuesday on page 2 Management,
Module
2:45pm - 3:25pm EST 6 Workshop What's in a Naming Convention? Employment History & ISP Developing a Quality Assurance Scheduling / EVV User Group: Medication Administration Records Capturing Revenue: Using the
11:45am - 12:25pm PST Account Setup Part 1: Super Roles, Programs: How ISP Programs now Process for ISP Programs & Data. For Providers who are Current Users (MAR Plus): Medication History & Billing Audit Guide. Training,
Details in the Conference Catalogue.
(40 min) Caseloads, User Privileges &
USER PRES - RM 203 / Daisy
integrate with Employment History. Panel Discussion. of the Sch/EVV module. live drug database to produce a RM 213 / Rock Workshops
HIPAA consideration. RM 205 / Fir RM 208 / Lily USER GRP - RM 210 / Oak fully functioning eMAR.
BEG - RM 314 / Quail RM 211 / Pine
and more!
3:30pm - 4:10pm EST 7 Workshop APSE Quality Assurance & Data Auditing: EVV: Electronic Visit Verification MAR Plus & Pharmacy Interface Billing:
12:30pm - 1:10pm PST Account Setup Part 2: Provider COVID and Its Impact on Auditing daily documentation for Therap's Solution Meeting the Modules. How these 2 modules Utilization and Claims Management
(40 min) Preferences, Password Policy, Signup Employment Services Nationwide. completion per agency protocols. National Mandate. work together. RM 214 / Sunflower
Agreement, Splash Message, Shared Guest Speaker How does your agency perform RM 209 / Maple RM 212 / Quartz
Contacts, 2F & Self Password Reset. RM 206 / Goldenrod these checks?
BEG - RM 314 / Quail RM 207 / Hemlock
4:15pm - 4:55pm EST 8 Case Notes & Questionnaire Reporting from Employment Quality Assurance and EVV: Health Plus Modules. Comparative Analysis of Billing
1:15pm - 1:55pm PST Versatility: An alternative to History: Using Excel to Review Policies / Procedures to think Review of the 7 modules in the data collection: ISP Data vs
(40 min) ISP Programs. your Data. about when using EVV. Health Plus suite. Managing a Attendance vs Case Note's.
Details in the Conference Catalogue. RM 205 / Fir RM 210 / Oak complete EHR in Therap. RM 213 / Rock
USER PRES - RM 203 / Daisy RM 211 / Pine
BEG - Beginner USER PRES - User Presentation PNL DIS - Panel Discussion USER GRP - User Group Guest Speaker - Guest Speaker TNCOS0011
38 Last update: 01/21You can also read
