Rural Fire Bulletin - Australia Day 2017 - MARCH 2017 - Queensland Fire and ...
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Queensland Fire and Emergency Services
Rural Fire Service
Rural Fire Bulletin MARCH 2017
Australia Day
2017 .
IN THIS ISSUE:
- Volunteer Survey
- Volunteer Uniform Rollout
- Australia Day in Central Region
CONTENTS:
QFES Policy Framework 2
Assistant Commissioner’s 3
Have you updated your details?
Update
Rural Fire Brigade Manual - 4 If you have moved recently or aren’t getting mail from
Revised and Refreshed us, it may be time to update your details.
Equipment Catalogue 6 Contact your local Area Office or send us an email on
OLGR Grants for Rural Fire 7 ruralfire.servicequeensland@qfes.qld.gov.au to update
Brigades your details today.
Office 365 8
Volunteer Survey 9
The Cadet Program: offering 13
a pathway for young
volunteers
The Bulletin 14
QFES Policy Framework
The Key to Success - 15
Focused Hard Work
The Queensland Fire and Emergency Services (QFES) Policy
Predictive Services 16
Framework and Code of Practice COP001.1.0 – QFES Policy Framework
Australia Day in Central 18 have been finalised and are available on the Volunteer Portal. These
Region documents:
Requesting a Bushfire 20 • provide the authorising environment for QFES to operate,
Warning • ensure accountability and consistency is applied across the
New Recruits join the High 21 organisation,
School Program • give more structure and direction for organisational
activities, and
Appliance Build 22
• deliver the governance and management context for
Fuel and Maintenance 23 the department’s policies, procedures and supporting
Coolum Fires in 2017 24 documentation.
Retirement Days 27
My Resilient Community 28
Volunteer Uniform Rollout 30
New Area Director in Roma 32
Peer Support Week 34
ew or k
Commonwealth Games 35 QF ES Po lic y Fr am
ublic Safety
Delivering P
•••2
2016 was a year of great change and challenges
for QFES and in 2017 we will continue to move
Assistant forward and progress and a Department. Work is
Commissioner’s still being undertaken to incorporate the work of
Taskforce Action into business as usual, with the
Message benefits of these initiatives already being seen
across the state. A small consultative group has
now been formed to continue to move forward
with the fuel and maintenance process, and the
I would like to welcome all volunteers and staff new process for fuel cards and Identification (ID)
back in 2017. I hope you all had a happy and safe cards finalised and locked in.
Christmas and New Year.
The rollout of the volunteer uniform is already
We have already had a busy start to the year, with underway with uniforms being distributed
fire activity still taking place in many areas across across the state. We have been able to expedite
Queensland. The excellent work undertaken by the uniform rollout and commence Phases Two
staff and volunteers during last year’s Operation and Three, which will include Third and Fourth
Cool Burn has played a major role in ensuring Officers of iZone, Village and Specific Service
our communities are safe during this fire season, Delivery Brigades (SSDB), Group Training Officers,
however with the unseasonably hot and dry Volunteer Community Educators and iZone
conditions in many areas we have had a large Brigade Crew Leaders. More information on the
amount of activity and activations. roll out is available in this edition of the Bulletin.
The use of aviation resources across Queensland Over recent months a body of work has been
saw a large number of deployments for aircraft undertaken to review and refresh the Rural Fire
and supporting personnel, predominantly in Service (RFS) Brigade Manual. The Business
North Coast and Central Regions. In total, aircraft Rules contained within the manual provide
attended over 240 taskings with over 1300 flying advice and assistance to all brigade members of
hours involved across the state. The State Air the processes involved in undertaking brigade
Operations Unit (SAOU) trialled some different business, supporting the community and managing
dispatch initiatives which allowed for a greater operations. It is a key tool to support brigades.
response profile across the state. The SAOU was The new version of the manual is currently being
authorised to immediately dispatch justified distributed to First Officers and Secretaires in
reconnaissance missions and trialled a Rapid electronic format, and a full up to date version is
Deployable Observation Platform (RDOP) from available from the RFS Volunteer Portal. Again more
Toowoomba Airport. These trials will continue information on the refreshed brigade manual is
into the future with the intent to make them available further along in the Bulletin.
common practice within Queensland Fire and
Emergency Services (QFES). Of note is that the Throughout 2017 I will continue travelling the state,
common understanding of the use of aircraft talking to volunteers and gathering your feedback
is increasing rapidly, with feedback supplied as will staff of the RFS. You are the key to our
highlighting excellent communication and service delivery across the state and it is essential
coordination of aircraft with ground crews. Some that we have the opportunity to hear from you and
areas of focus for the SAOU is developing future talk with you about what is working, and how we
plans for awareness of longer term planning and can do better to support you and the communities
management strategies for campaign incidents in which you live. There are already many local
so that all aspects of aviation support can be workshop and events planned for the year and I
efficiently used. encourage you to participate where ever possible
and provide us with your feedback and thoughts.
I would like to thank you all for your contribution
during this busy period. Please remember to stay
safe and watch out for each other as we continue Tom Dawson
Assistant Commissioner
to undertake our roles throughout the year.
Rural Fire Service
3•••
Rural Fire Brigade Manual:
Revised and Refreshed
The Rural Fire Service (RFS) was pleased to So far, the majority of documents have not
release the new look, revised Rural Fire Brigade required significant updates as many of our
Manual (RFBM) at the end of February. These processes have remained unchanged over time.
changes reflect work that has occurred to However, the documents in the table below
refresh each document and ensure that the are either new, or existing rules that include
information is up-to-date. changes which should be noted.
You will notice that each document now has a
new Queensland Fire and Emergency Services
(QFES) header and footer with a recent “effective C1.1 Rural
date” in the top left corner. This is the date the
Fir e Brigade
Effective Date
: January
Manual
2017
document was approved by RFS Management, Membershi
p Roles
and indicates the currency of the information you What I Ne
ed to Know
and Why
are reading. There are
outlines the
a broad ran
ge
different typ of roles available to
within the e of roles, Ru
brigade. with the dif ral Fire Brigade (RFB
ferent role
There are
fou descriptors ) volunteers. This bu
Within each
r dif ferent role
ca attached for siness rule
ca teg ories avail a number
expertise an tegory there are a able to volun
teers within
of key roles
d offers op variety of rol
developed portunities es to choo their RFB.
for a numb to develop se from. Ea
descriptions er of the ke new and ex ch of these
for various y rol isting skills rol
other roles es and are included . Role desc es requires differen
will be deve as riptions ha t
Operationa loped as req an appendix to this ve be
l Response uir ed . The four business rul en
Appropriate e.
ly skilled, tra rol e ca tegories are Role
firefighter. ine d and physica :
As
(FMS) traini a minimum, these lly capable
of ca
Rule
BusinessIt Gu
ng
Ideally a fire and further skills wo
members
uld be req
are required rrying out the dutie
to s and
ide”)
fig
response du hter resides in the uired as the have completed Firefi tasks of an active
(“How To Do to carry ou
ties. Opera brigade’s res
po
y progress
through the
ghter Minim
um Skills
t the duties tional members mu nse area to
be rea ranks.
participate of st be comm sonably av
les in the learni a firefighter, be phys
Membership Ro
itte ailable for
Firefighter ng, training ically capa d to acquiring the lev firefighting
r me ble els
Supporting ou
an
and Emerg mbers perform dutie d skills maintenance to perform firefighting of competence need
ency Servi s, both mitig ac duties and ed
ce (QFES) ation and res tivities appropriate prepared to
People C1.1 Operationa
l Support
Doctrine. ponse, in ac to the
cordance wit role being performed
Appropriate h the Quee
ns
.
ly skilled an land Fire
members d trained to
Purpose unteers. This are
FMS or oth required to complet
provide su
gade (RFB) vol s attached for a
pport to the
to Rural Fire Bri nt role descriptor er further tra e Rural Fir operationa
roles available Operationa ini e Se l areas of
ge of the differe l support me ng depending on the rvice Awareness tra the
ad ran e of roles, wit h ining, as we brigade. These
• There are a bro diff ere nt typ manageme
nt
mbers need operationa
l support rol ll as relevan
lines the acquire the services to the comm to demonstrate an int t modules
business rule out s within the brigade.
e they perfo
ne un erest in an rm. of
role in the requir cessary skills and lev ity. Such members d commitm
number of key The range
ed training
and skills ma
els of comp
etence to ca
should dis
pla y a capabil
ent to the
provision of
of duties/p int en ance rry ou t their dutie ity an d willingnes fire
ositions ap
Know
incident ma
na propriate to activities. s effectively s to
What I Need to unteers within
their RFB.
uires
and logistics gement team memb
member du support. An operatio
er; incident
operationa
l supp
control centr ort members includ
and to partic
ipate
available to vol these roles req
ere nt role categories cho ose from. Each of criptions
ties. nal support
member ma e ac tiv ities; radio e, bu t are not lim
• There are fou r diff
re are a var iety of role s to
and exi stin g skills. Role des Organisati y also elect
to underta
operations ite
; airbase op d to,
egory the elop new ix to this onal Supp era tor
Within each cat and offers opportunities to dev and are included as an append The four ort ke organisa
• Appropriate tional supp
ort
the key roles
ly skilled an
different expert
ise
for a number of ped over time. members
are required d trained to provide
n dev elo ped iou s oth er role s will be develo Organisati to complet support to
have bee s for var onal support e the Rural the
Role description Fire Service organisational areas
business rule.
manageme members of the briga
nt ne Awareness
are: acquire the services to the comm ed to demonstrate an program. de. These
role categories ne
in the requir cessary skills and lev ity. Such members
un interest in
an
of an should dis d commitment to the
duties and tasks ed training els
and skills ma of competence to
carrying out the The range play a capa provision of
r
pleted Firefighte
ca bil
ally capable of
sponse of duties/p int en an rry ou t ity an d fire
Operational Re ositions ap ce their duties willingness
d and phy sic d to hav e com fundraising; propriate to activities. effectively to
lled, traine are require ss through the brigade se and to partic
Appropriately ski these members
support me
d as they progre
cretary or
• . As a min imu m,
wo uld be req uire Community treasurer;
chairperso
mbers includ
e, bu
ipate
active firefighter and further skills Educator n. t are not lim
ited to, cater
(FMS) training available for Appropriate ing;
Minimum Skills be reasonably ly skilled an
ma nag ement area to the levels of
volunteers d
are required trained to deliver co
ranks.
ter res ide s in the brig ade ’s
st be com mit ted to acquiring to perform
community
education
to complet
e Rural Fir
mmunity ed
ucation me
• Ideally a firefigh a member mu sically capable training. e Service
Awareness ssages to local comm
se duties. Such firefighter, be phy and skills maintenance
firefighting respon d to carry out the duties of a
training as unities. Th
g well as un
uire lea rnin g, tra inin ies, both dertake sp ese
competence req participate in the efighter members perform dut ecific
and prepared to Fir Emergency Se
rvice
firefighting duties e to the role being performed. sla nd Fir e and
activities approp
riat with the Queen
res pon se, in accordance
mitigation and
tions Doctrine.
(QFES) Opera
brigade.
al areas of the
pport t to the operation s training, as we
ll as
Operational Su tra ine d to provide suppor rvic e Aw are nes they
Appropriately ski
lled and ral Fire Se al support role
• are req uire d to complete Ru g depending on the operation
These members oth er fur the r trainin
es of FMS or mitment to the
relevant modul rest in and com uld display a
perform. onstrate an inte sho
por t me mb ers need to dem mu nity . Such members e to carry out
Operational sup vices to the com els of competenc ce activities.
• management ser ary skills and lev nan
provision of fire s to acq uire the necess tra inin g and skills mainte
ling nes uire d are not
capability and
wil
ticipate in the req ers include, but
ctively and to par al support memb
their duties effe ons app rop riate to operation control centre activities; radio
ies/po siti incide nt y also
• The range of dut management team member; port member ma
operational sup
limited to, incide
nt
or and log isti cs support. An
ase operat er duties.
operations; airb support memb
organisational
elect to undertake ade.
areas of the brig
organisational
Organisational
Support e support to the s program.
ski lled and trained to provid Ru ral Fir e Se rvice Awarenes nt to the
• Appropriately complete the commitme
are required to interest in and uld display a
These members demonstrate an ch members sho
mbers need to out
ani sat ional support me to the community. Su com petence to carry
• Org
ma nag em ent ser vic es
ary ski lls and lev els of
nance activities
.
provision of fire uire the nec ess ski lls ma inte
s to acq tra inin g and
willingnes the required
capability and ely and to participate in
ctiv
their duties effe BR C1.1 – Page 1 of 3
NTE D
NT WHEN PRI
LED DOCUME
UNCONTROL
16 UNCLASSIFIED
ctive: 18/04/20
RFBM V1.3 Effe
•••4
An important body of work is also occurring
around the Brigade Management Rules (D1.4
and D1.4.1). Updates to these guiding principles
for brigades have been recognised as a high
priority and they are being addressed separately
due to their significance.
Document Type Title Status Comments
Business Rule C6.5 Newstart Allowance New
Business Rule D2.3 RFS ID Cards New
Business Rule D7.6 Office 365 New
Business Rule New
Business Rule D3.1 – Brigade Finances Significant change Reflects that equipment and fire
appliances are now available to
brigades at no cost
Business Rule D5.4 – Utility Off-Road Vehicles Significant change New info about registration
requirements
Business Rule D7.1 – Rural Fire Bulletin Significant change Changes to subscription and
distribution methods.
Business Rule A1.4 – Electrical De-energising Significant change
Business Rule A3.1 – QFES Doctrine Framework Significant change Changes to QFES Doctrine
Framework
Business Rule D1.3 – Legal Matters Significant change New information about solar
power
Business Rule D3.6 Art Unions, Bingo and Significant change New info on GST requirements
Private Raffles
Business Rule A3.3 – Radio Communications – New info about
QFES Analogue
D3.7 – Brigade Grants Significant change New online application process
The new look, revised RFBM has recently been We welcome feedback related to the content,
provided on USB to all Area Offices, Brigade format, new templates etc and it can be
Secretaries and First Officers. This will allow submitted to the QFES Knowledge Management
easy access to all content and eliminate the Unit via qfesknowledge@qfes.qld.gov.au
need to maintain a full hard copy version of the using QFES Form PD 057 - Feedback (QFES
manual. Instead, relevant business rules and Documents). This feedback will be taken into
forms can be printed or downloaded and made consideration and addressed on a quarterly
available to brigade members as required. basis (or sooner
if appropriate).
The manual is also available electronically on
the Volunteer Portal. Individual business rules
will continue to be updated regularly, however,
every quarter, a complete version will be
uploaded to the Volunteer Portal. This will allow
you to easily download a full, up-to-date version Sharon Davis
Manager Volunteer Support
to your USB on a quarterly basis. The exception Rural Fire Service
will be urgent changes that will occur.
5•••
The revised equipment catalogue will hit the presses shortly and become available for Rural Fire Brigades. The catalogue covers a wide range of commonly used equipment and as with the previous edition, is provided in ring binder format for easier updating. As changes are made, brigades will be provided with the new pages to be replaced. This ensures brigades are always referring to the correct information when ordering equipment. We have updated the pictures in the catalogue to reflect what is currently being stocked and to assist in the identification and ordering process. The inclusion of the area office contact, email and postal address details simplifies the process for new secretaries who are learning the requisitioning process and are unsure of where to send their requisitions. The equipment catalogue is also available electronically on the volunteer portal. John Welke Acting Inspector Manager Operational Support Rural Fire Service •••6
OLGR Grants for Rural Fire Brigades
The Office of Liquor and Gaming Regulation (OLGR) It’s important to note that changes to the
Gambling Community Benefit Funds (GCBF) Unit application process have recently been
distributes revenue from gaming taxes to various implemented including a new online grants
not-for-profit community groups throughout management portal. The Rural Fire Service (RFS)
Queensland. Grants up to the value of $35,000 are funding guidelines and information have been
available and Rural Fire Brigades (RFB) are eligible updated to reflect these changes; providing
to apply for funding. The grants are run four times details on registering brigades and a step-by-step
throughout the year. guide for the new grant application process. These
guides are available on the Volunteer Portal.
Rounds 90 of this grant have recently been
completed with the following brigades Through this system, all brigade online
successfully receiving funding: applications need to be saved to the GCBF
online portal. The RFS head office will review all
Round 90 applications, adding approvals and additional
• Alton Downs RFB- $35,000.00 information before submission to the GCBF. Only
• Clevedon RFB - $35,000.00 RFS head office (the Legal Entity) is authorised to
• Cooyar Town RFB - $19,844.00 submit the application on behalf of the applicant
organisation (the Sponsored Entity-Brigades).
• Eukey RFB - $18,528.00
Brigades must follow this process for their
• Fairfiew RFB $21,276.00 application to proceed.
• Gold Coast RFB Group - $15,300.00
Should you wish to investigate your Brigade’s
• Mount Hallen RFB - $7,395.30
eligibility for the next round of OLGR grants,
• Scott RFB - $28,126.65 contact ruraloperations.finance@qfes.qld.gov.au.
• South Kolan RFB - $35,000.00
• Turkey Beach RFB - $18,700.00
7•••
GIVING YOU MORE THAN JUST EMAIL
Have you heard about the the internet. If you can’t Soon paid staff will join
FREE rollout of Queensland make brigade meetings in you, providing even more
Fire and Emergency Services person you can arrange efficient communications and
(QFES) Office 365 to all QFES to join from any internet connectivity with those people
volunteers? connected computer, employed to support you.
tablet or phone. Be aware
Still wondering what it’s all that doing so may impact Join up now and enjoy all the
about? on your private data plan benefits QFES Office 365
if you do connect via can bring to you and your
The delivery of QFES Office 365 brigade.
provides an unprecedented mobile networks on your
suite of online resources to smartphone or tablet. If you require technical
volunteers which will improve • You get instant messaging assistance contact the ICT
connectivity across brigades and Skype connectivity. Service Centre on 1300 487 722.
and members, and deliver Providing fast and secure
more efficient communication communications.
channels. This will also • You get 1 Terabyte (TB) of
allow for better collaboration file storage and sharing. How do you sign up to enjoy the
and engagement between This allows for an enormous benefits of QFES Office 365?
volunteers and QFES. amount of brigade material
1. Ensure your personal details
to be easily accessible from
You can access QFES Office are up to date in OMS (RFS)
any internet connected
365 tools from any internet or VIMS (SES).
computer, tablet or phone.
connected computer, tablet 2. Go to the QFES Volunteer
These files can also be
or phone. Portal
shared and edited online.
https://volunteers.
So what do you get once you’ve • You get Office Online,
emergency.qld.gov.au to
signed on for QFES Office 365 giving you have access
register for QFES Office 365
through the QFES Volunteer to online versions of
access.
Portal? Microsoft Word, Excel
and PowerPoint. You’ll be 3. If you are new to the
• Yes. You will get a QFES
able to work on brigade Volunteer Portal you’ll be
email address. You can
business from anywhere notified of your QFES Office
choose to use this address
using an internet connected 365 email address upon
or set it up so it forwards to
computer, tablet or phone. successful registration.
a private email. The QFES
Office 365 Outlook also • You also get a work 4. If you already have a
gives you a 50GB mailbox – management tool which can Volunteer Portal login go the
plenty of space for brigade be used to plan, organise Change Profile page to find
emails. You can also and assign brigade tasks, your QFES Office 365 email
access the mailbox from share files and chat about address.
any internet connected your progress on tasks. 5. You can then use your QFES
computer, tablet or phone. Office 365 email address
Volunteers are the first group and your Volunteer Portal
• You will have the ability to
of QFES’ workforce to have password to log in to QFES
host or join online meetings
the QFES Office 365 tools Office 365.
with audio, video or web
made available to them.
conferencing available over
•••8
2016 olunteer Survey
Queensland Fire and Emergency Services (QFES) has around Our volunteers are a key component in our ability to deliver
42,000 dedicated volunteers across the state comprised on this mission and to work with our many partners and the
of 6200 State Emergency Service (SES) volunteers, 36,000 community to help keep the people of Queensland safe.
Rural Fire Service (RFS) volunteers, as well as Research It is essential our volunteers have the chance to provide
and Scientific Branch network and Technical Rescue Unit feedback and that their voices are heard. By understanding
volunteers. their satisfaction, we can better-understand how the
Our department’s shared mission is ‘… to create safe department can support them in their roles and what
and resilient communities by minimising the impact and can be done to improve their overall volunteer experience
with QFES.
consequences of emergencies on the people, property,
environment and economy of Queensland.’ 1
About the 2016 QFES Volunteer Survey
In July and August 2016, QFES commissioned TNS to
undertake the QFES Volunteer Survey for a second time.
The research was conducted to follow-up and build on
results from the 2014 survey and to determine current
volunteer satisfaction with the services QFES provided.
A total of 5205 volunteers participated from across QFES
in the 2016 survey and the following results and highlights
are based on their responses.
RFS 3243 / 62.3%
SES 1925 / 37.0%
Other QFES 37 / 0.7%
The topics covered in the survey included questions on
Survey responses
general satisfaction, volunteer perceptions of QFES,
(proportional)
recruitment, leadership, workplace conduct policies
and procedures, inclusion, information and communication,
recognition, training and development, intention to
continue volunteering and general demographic areas.
The results from the 2016 QFES Volunteer Survey
provided a measure of volunteer satisfaction, direction and
understanding as to what issues exist and how volunteers
can be better-supported in their roles in the future.
9•••
2016 olunteer Survey
Key highlights
Here are some areas where QFES is doing well and where survey feedback was positive:
• Overall satisfaction with the volunteer experience • Volunteers believe their respective services to have
is very positive, with almost four in five (79%) a good reputation in the community (82%) and are
volunteers satisfied and one in three very satisfied. professional (65%).
Ratings were consistent amongst
RFS and SES volunteers.
79% 82% 65%
• This strong, positive sentiment is supported by • Most volunteers perceive a strong culture of teamwork
the fact that almost all (88%) volunteers said in their brigade/group and local area (71% RFS and
they intend to continue volunteering. 66% SES).
88%
71% 66%
Key areas for improvement
While the 2016 QFES Volunteer Survey had some great results, • Improve leadership skills across all levels –
it was also undertaken to provide feedback and highlight conflict resolution, challenge unacceptable behaviour,
some areas where we can improve. change management.
• Providing relevant and timely communication. • Increase training in workplace behaviour and
Code of Conduct.
• Increase the effectiveness of trainers.
• Provide support in relation to bullying – 21% of those
surveyed witnessed and 12% experienced it.
• • • 10Snapshots
Other areas where we are doing well: Other useful information:
• Have a good understanding of the organisation’s • Perceptions of QFES – modern, inclusive, proactive,
expectations of their behaviour and Code of Conduct professional organisation that is ready for change
(91% and 82% respectively). and has a good reputation in the community.
• Being valued as a team member
is preferred method of recognition. 40 %
• Word of mouth was the most common
way to learn about opportunities. 61 %
91% 82%
• Contributing to community was
key motivation for volunteering. 70 %
• Satisfaction with general information provided – Local leadership and colleagues
72% (4% increase from 2014) and satisfaction are most valued
with training – 68%. • Most are satisfied with direct supervisor in relation
to leadership skills (e.g. support provided, modelling
effective leadership, resolving conflict and valuing
input).
• Volunteers perceive that those they work most closely
with (i.e. First Officer (RFS) and Group (SES)) are most
adept at providing support, resolving conflict,
72% 68% modelling effective leadership skills and valuing
their input, with perceptions of such leadership skills
decreasing up the chain (i.e. lowest ratings being for
Area Director (RFS) and State Office (SES)).
• While volunteers largely feel the service is sufficiently
focused on its people during times of crisis
(65% agree), relatively fewer feel that the service
is focused in this area on a more day-to-day basis
(45% agree).
QFES will explore ways to engage with our volunteers outside
of times of crisis.
65 %
45 %
11 • • •Moving ahead – our next steps Developing the QFES Volunteerism
Thank you to all of the QFES volunteers who took the time
Strategy
to participate in this year’s survey. Your important feedback From recruitment and retention initiatives, to training
will help shape a number of initiatives across the and volunteering opportunities, the framework for our
department that will better-support our workforce, QFES Volunteerism Strategy will help shape our department
both volunteer and paid, moving forward. and allow it to better-meet the challenges of the future and
in turn, the needs of the community.
The strategy will be built upon our department’s principles
including that we:
• are community-based and community-focused
• recognise, value and respect all of our people equally
• actively engage and involve volunteers
We remain committed to in decision-making
• celebrate our diversity but are focused on
embedding the importance
our common mission
of all of our volunteers • make risk-based decisions
and the work they do into • are team-based (from state to frontline).
our department’s ethos. The strategy is currently under development and the
Volunteerism Strategy Steering Committee has been formed
comprising key stakeholders from the public and private
sector who all support volunteers.
Other initiatives this feedback will inform include our
Valuing Volunteers Initiatives, the QFES Transforms
Through Leadership (leadership and development program
within the department) and training reviews.
To review the full survey report
For those wishing to access the full 2016 QFES Volunteer
Survey report, please visit our website at
www.qfes.qld.gov.au
1
Our Future Direction (2016), Queensland Fire and Emergency Services, p.3.
2667FEM
• • • 12The Cadet Program:
2016 My first step into Emergency
olunteer Survey
Offering a pathway for young volunteers
championships became event where we competed
Services began when I joined my motivation. In 2011 my against other cadet groups
the Department of Community opportunity arose and I began from across Australia and New
Safety (DCS) Cadets program two months of hard training at Zealand. It was a valuable
at Clifton. I didn’t know much school, Cadets and at home, opportunity giving us confidence
Queensland Fire and Emergency Services (QFES) has around Our volunteers are a key component in our ability to deliver
about the State Emergency borrowing equipment to practice in our abilities and learning new
42,000Service
dedicated volunteers
(SES) across the state comprised
or firefighting my methods. The oncompetition
this mission and to work withand
skills ourmeeting
many partners and the
fantastic
of 6200but that
State would soon
Emergency change.
Service saw
(SES) volunteers, community
me lead three
36,000 to help keep the
fellow cadets people
people of Queensland
along the way. safe.
During
Rural Fire my(RFS)
Service timevolunteers,
as a cadetas I well as Research
against seasoned firefighters.
It is essential our volunteers
Thehave theand
Police chance to provideYouth
Community
attended a number of camps It was a great weekend where
and Scientific Branch network and Technical Rescue Unit feedback Club (PCYC) Cadet program
where I gained many valuable we got to meet and work and
withthat their voices are heard. By understanding
volunteers.
skills in teamwork, leadership some of the besttheir in we cannow
satisfaction,
firefighters stands in place
better-understand howofthe
the DCS
and problem solving. The Cadet our region. As I result, I spoke Cadet program and I strongly
Our department’s shared mission is ‘… to create safe department can support them in their roles and what
program is a great way to get the with members ofcan mybelocal Rural recommend that any youth aged
and resilient communities by minimising the impact and done to improve their overall12volunteer
between experience
and 17 to consider
youth of our communities out Brigade, mentioning that I was
with QFES. joining the program. For so many
consequences of emergencies
there, being on the people,
active, learning and property,
keen to join. Becoming a Rural
more importantly like myself, it opens up so many
environment and economygiving back to 1
of Queensland.’ Firefighter turned into a reality
their community. when I signed up to Cambooya opportunities and provides
Rural Fire Brigade (RFB) on the valuable life skills.
In 2009 I learnt that members 11 September 2011.
About of our
theCadet
2016 group
QFES hadVolunteer Survey
attended the Queensland Fire That same year, I was fortunate Annallisa Fiechtner
Administration Officer
and Rescue Service (QFRS)
In July and August 2016, QFES commissioned TNS to
enough to attend the National
South Eastern Region
South West Region Firefighting Fire Cadet Championships held
undertake the QFES Volunteer Survey for a second time. Rural Fire Service
Championship. Becoming one at Myuna Bay in New South
of the was
The research firstconducted
female Cadets to
to follow-up Wales
and build on (NSW). This was a five day
compete in the firefighting
results from the 2014 survey and to determine current competition and team building
volunteer satisfaction with the services QFES provided.
A total of 5205 volunteers participated from across QFES
in the 2016 survey and the following results and highlights
are based on their responses.
RFS 3243 / 62.3%
SES 1925 / 37.0%
Other QFES 37 / 0.7%
The topics covered in the survey included questions on
Survey responses
general satisfaction, volunteer perceptions of QFES,
(proportional)
recruitment, leadership, workplace conduct policies
and procedures, inclusion, information and communication,
recognition, training and development, intention to
continue volunteering and general demographic areas.
The results from the 2016 QFES Volunteer Survey
provided a measure of volunteer satisfaction, direction and
understanding as to what issues exist and how volunteers
can be better-supportedNewspaper
in their roles in the of
clipping future.
the Cadet team at the
2011 South West Region Championships.
13 • • •The Bulletin
DON’T MISS OUT
In 2016, our Rural Fire Bulletin went electronic.
This was a fantastic step forward for our
magazine, making it quickly and easily available
to all volunteers. You can subscribe to receive
it via email, hard copy or you can download it
directly from the Volunteer Portal and the Rural
Fire Service website.
This process has cut down our design and
production timeframes. And as a result, we are
pleased to announce that the Bulletin will now be
increased to four editions each year – in March,
June, September and December.
If you have yet to subscribe, you can do so by
sending your name and email address or postal
address to
ruralfire.servicequeensland@qfes.qld.gov.au
• • • 14THE KEY TO SUCCESS - Focused Hard Work
One chapter closes as another begins. Young volunteers who have completed their Certificate II and
Certificate III Public Safety Firefighting Operations celebrated with a barbecue at the Kilcoy Auxiliary
Firestation on Sunday 13 November 2016. As, Area Training and Support Officer I was extremely proud of
this group of young people who have matured in their outlook, developed confidence and demonstrated
their ability to work as a team. Mentors assisting with the Certificate II Program diligently applied
themselves working towards their Certificate III.
Chris Tucker, Head of Department Kilcoy State It was certainly an action packed year with the
High School (SHS), reiterated how the program young volunteers showing a true commitment
successfully develops skills and attitudes that to the program. They participated in the Police
are the foundation of successful careers. He said Citizens Youth Clubs (PCYC) State Youth Games,
it is not about the piece of paper that is achieved Anzac Day Parade, Under 8s Day at the local
that is important, it’s about recognising a sense primary school, Rewards and Recognition Week,
of belonging. Operation Ice Breaker, Air Operations as well as
numerous controlled burns. It wasn’t long before
12 months of planning and hard work is certainly the bright yellow uniforms were showing signs
a reason to celebrate. The hard work is spread of wear and tear and turning shades of black and
across the Queensland Fire and Emergency grey from the ash.
Services (QFES) teams. Local brigades
(Hazeldean, Mount Kilcoy, Villeneuve, Stanmore, Stewart Davis from Stanmore Rural Brigade
Bellthorpe and Delaneys Creek) have supported summed up the essence of a Rural Firefighter
and mentored the young volunteers providing with his song that he performed on the day.
advice and expertise to the training. Some of the lyrics included:
The local community also provided support in Firefighters we are and we’ve been on the fire
many different ways. Coff and Co Bakery having ground
donated food and drinks to keep firefighters on And we’ve done the job for which we’ve trained
the fireground nourished and Kilcoy IGA donated With a fire crew it’s no joke, we battle flames
the sausages for the celebratory barbeque. and smoke
Wayne Waltisbuhl, Regional Manager Brisbane And do not leave the ground ‘til the fire is safe.
Region, said this community support is a real
asset and demonstrates the high esteem of From our different walks of life we formed a
emergency services in the area. The partnership common bond
between QFES and Kilcoy SHS is truly worthy. When we joined the volunteer Rural Fire Brigade
With yellow trucks and Case 1 reels, we back-
burned and carried out drills
And we learned to love the drip torch like a friend.
Recruitment has already commenced for a new
group to participate in the Certificate II Public
Safety Firefighting Operations Program for 2017.
As this group from 2016 commence a new journey
in life they know what it means to be part of
the QFES family and it is hoped that they will
continue as Rural Firefighters or perhaps become
Auxiliary Firefighters or Permanent Firefighters.
Volunteering helps individuals to make a
difference, gain new skills, meet new people and
proudly support their communities.
Graham King
Area Training and Support Officer
Caboolture Area
Cutting the Cake
Rural Fire Service
Erin Nugent, Kellie Parsons, Amelia Amos, Samantha Blake,
Johnathan Cash, Jesse Campagnolo, Cody Rosevear and Skye
McRae (Joscinda Seng absent)
15 • • •PSU PREDICTIVE SERVICES UNIT
The Predictive Services Unit (PSU) has contributed
to a Queensland Fire and Emergency Services
(QFES) approach to Operation Unified with the
provision of products and services to various
partners, primarily Rural Fire Service (RFS),
focussing on the Prevention, Preparedness,
Response and Recovery phases of operations.
Prevention is an area where we continue to
enhance our capability. A prototype has been
created for Brisbane Region (BR) in the Mount
Cotton area, while other products are being
developed to support the RFS capability model.
These include the RFS Brigade Risk Profiling Tool
Prototype connected to OMS to create:
• Brigade Annual Activity Type Analysis
• Detailed Brigade Activity Summary
• Brigade Response Time Analysis
• State-wide Hazard Reduction Burn (HRB)
Workload Analysis
• Historical Weather Analysis
Preparedness products developed in previous
fire seasons, such as Time to Five Hectare and
Fireline Intensity Maps that are displayed in
TOM, have also been enriched. The six day state
wide strategic risk maps and Rural Area Wildfire
Alert Level (WAL) guidance were made available
via various platforms including the fortnightly
videoconference
Response services and products are where our
success is often measured. In this phase we
built on the lessons learned to provide decision
support to 80 fires. Some of the more significant
fires included:
• • • 16• Far Northern Region (FNR) - Poison Creek happened without QFES intervention
at Cooktown, Millstream and Koah at
Cairns, The latest Australasian Fire and Emergency
Services Authority Council (AFAC) Chief Executive
• Northern Region (NR) - Julago at
Officer (CEO) communication highlighted that five
Townsville,
national initiatives are likely to have prominence in
• Central Region (CR) – New Zealand Gully 2017:
at Mount Archer, Beeron National Park,
• Hazard Services Forum with the Bureau of
Nankin, Woorabinda and Byfield,
Meteorology,
• North Coast Region (NCR) - Byanda,
• National Warnings,
Cabbage Tree Mountain, Dandathu,
Coorada, Glenwood and Imbil, • National Fire Danger Ratings Project,
• BR - Bribie, Macleay and Russell Islands, • National Burning Project which will be
Jimna, Sandy Creek and Narangba, finalised in 2017, and
• South East Region (SER) - Biddaddaba • Predictive Services.
Creek, Mudgereeba, Tabragalba, The PSU’s contributions to these projects will
• South West Region (SWR) - Ravensbourne, form a major part of our work in 2017. The Unit
Duntroon at Cecil Plains, Sedgerly Road at will also continue to strive to enhance the QFES
Inglewood, and capability, and maintain our position at the
• Coolum. (The SABRE fire spread image is forefront of Predictive Services National capability
below) development.
Recovery and post incident support was provided
as necessary. This included working closely with Andrew Sturgess
the Fire Investigation Unit and Air Operations Manager Predictive Services Unit
Unit, attending debriefs and reconstructing fire Queensland Fire and Emergency Services
to provide the ability to quantify what may have
17 • • •QFES C elebrates A ustralia D ay
with B unning ’ s R ockhampton and Y eppoon
The annual Australia Day
celebrations continued again
this year in Central Region, with
events held at the Rockhampton
and Yeppoon Bunnings stores
on Saturday 28 January 2017.
Fire and Rescue (F&R), State
Emergency Services (SES)
and Rural Fire Service (RFS)
crews attended both stores on
Saturday from 7am to 4pm with
overwhelming success. The
community rallied behind the
Emergency Services helping
to raise much needed funds
through the annual sausage
sizzle fundraiser, along with
multiple raffles of donated items
from both Bunnings stores.
SES and RFS volunteers along
with F&R staff were on hand to
discuss various topics within
the community such as living in
the rural landscape, permits and
lighting fires in Queensland and
storm and cyclone safety. The
most common subject dicussed
The Yeppoon Team were changes to the smoke
alarm legislation and how it
would impact the community
and make Queensland homes
safer with better detection and
early intervention.
Kids certainly didn’t leave
empty handed, taking home
colouring books, Blazer and
000 stickers, pencils, balloons,
money boxes, board games and
magnets from the SES and RFS
marquee to go with the give-
aways from Bunnings.
F&R staff with appliances
234 Alpha, 235 Kilo and 237
Alpha were on hand to display
Team
ampton their equipment much to the
The Rockh community’s delight offering
photo opportunities for
everyone.
• • • 18SES had flood boats and
vehicles from Rockhampton
and Yeppoon on hand, and
life jackets ready for the many
enthusiasts eager to try out
what it would be like to be
a flood boat operator. There
were many discussions on how
to better prepare themselves
for storm and cyclone season.
Bushfire
Some of the new recently n
acquired trucks from the RFS Educatio
were on hand giving the kids
a chance to play firefighter.
Brigades from Archer Ulam,
Bondoola and Hidden Valley
educated the community on Displays lined th
e
bushfire safety throughout walls at Bunnin
the day. gs
The day was marvellous
thanks to the efforts of
Bunning’s staff Helen, Nicki,
and Debbie who kept up with
sausage sizzle supplies, co-
ordinated the raffle draws and
made us feel welcome.
Over 100kg of sausages were
consumed throughout the
day, along with the countless
boxes of soft drink resulting in
a donation to the services in
excess of $4,200.00.
Protective
equipment
On behalf of Queensland
Fire and Emergency Services
demonstrations.
(QFES), I would like to take
the opportunity to extend a
huge thank you to Bunnings
for getting behind QFES and
supporting us in engaging
with the community at our
local Bunnings stores.
Craig Adams
Bushfire Safety Officer
Central Region Sausage Chefs
Rural Fire Service hard at work.
**Australia Image created by Freepik
19 • • •Requesting A Bushfire Warning We are pleased to advise that the Rural Fire Service (RFS) is currently in the process of distributing new products relating to bushfire warnings. These products are designed as a guide for staff and volunteers in requesting a bushfire warning from Queensland Fire and Emergency Services (QFES) Media, to ensure our community has enough time to prepare for bushfire situations. The vehicle interior sticker has been produced for each Appliance, Emergency Response Vehicle and Special Vehicle across QFES and the RFS. These have been provided to all regions for distribution. Likewise, the pocket guide has been produced for staff and volunteers. It’s a handy bushfire warning guide designed to fit neatly in your pocket. These will be distributed at the discretion of the regions. • • • 20
New Recruits join the High School Program
The start of February 2017 RFS Innisfail’s Area Director, Education (QCE) being banked
saw the expansion of the Inspector Peter Ruddick officially into each student learning
Certificate II in Public Safety welcomed the students to account.
(Firefighting Operations) High the High School Program and Upon graduation, students
School Program in the Rural praised their commitment will be recognised as having
Fire Service’s (RFS) Innisfail and interest in supporting completed Firefighter Minimum
Area. After months of successful their local communities. The Skills (FMS) and Firefighter
negotiations, Innisfail State Incident Control Centre (ICC) Advanced Skills (FAS), and be
College became the latest at the Innisfail Fire Station will recognised fully operational
school to participate in this be home to the Program for the rural fire fighters, ready to assist
highly successful program, ensuing 17 weeks of classes their brigades and Queensland
coordinated by RFS Innisfail during the 2017 school year, that Fire and Emergency Services
Area staff over many years. will also include excursions for (QFES) in protecting their
So enthusiastic were the first community engagement and communities.
ever students from Innisfail practical firefighting.
State College, they braved
the pelting rain while waiting On successful completion of Matthew Eckhardt
to commence their inaugural the Program, students will Acting Area Training and Support
be awarded the nationally Officer
training and induction session
recognised competency Innisfail Area
which subsequently included an Rural Fire Service
impromptu tour of the Innisfail PUA20713 Certificate II in Public
Fire Station under the guidance Safety (Firefighting Operations)
of local Fire and Rescue staff. with four credit points towards Photo thanks to the Innisfail Advocate.
the Queensland Certificate of
21 • • •Appliance Build
The 2016/2017 appliance build 18 Single Cab Isuzu Mediums: • Glencoe
is well on track and the finalised • Bungundarra • Mount Garnet
distribution plan is as follows:
• Nankin • Burnett Heads
Four Ford Ranger Dual Cabs to • Cowley Beach • Kin Kin
the below brigades: • Hidden Valley • Chatsworth
• Eumundi • Coonarr • Dundowran
• Eurong • Peachester • East Booral
• Verrierdale • Belli Park • Sandy Straits
• Iama Island • Traveston • Seymour
15 FUSO Canter Mediums: • Glenwood • Currumbin Valley
• Brookfield • Kybong • Mulgowie
• Carmila and District • Wolvi District • Severnlea West
• Grasstree • Mudgeeraba
The first of the Isuzu Single
• Coowonga • Grandchester cabs has been completed and is
• Coen • Broadwater Amiens ready to be moved to Isuzu for
• Crows Nest pre-delivery service for delivery
• Lockart River
to the region in early March.
• Croydon • Malar Booie
There will then be a constant
• Branyan • Hattonvale flow of these being delivered
Summerholm through until May. The Isuzu
• Glencoe
• Prototype Dual cabs are only a few weeks
• Greenbank
off the same process.
• Thangool 16 Dual Cab Isuzu Mediums:
• Pine Mountain • Russell Island Construction of the FUSO
• Kennedy Valley • Ilfracombe Canters has begun and are
expected to be in the field by
• McEuen • Mount Larcom
the end of the financial year.
• Brooklands • Mount Maurice
• • • 22The Ford Rangers are on the
Fuel and Maintenance
same delivery timeframe but
have not been started yet as
they are a much simpler build.
The minor of the two
With the end of Task Force Action, Rural Fire
Compressed Air Foam System
Service (RFS) fleet fuel and maintenance
(CAFS) prototypes is moving
has transitioned back to RFS business as
around the state. After an
usual. Changes have been made to the
introductory period with
business process as a result of the RFS
Brisbane Region, it will be
sanctioned external audit and its subsequent
moving onto North Coast
recommendations and implementation of
Region for further testing.
these recommendations. As a result a small by
The feedback on the CAFS
dynamic consultative group of staff from across
principles has been mixed,
the state has been formed and are in the process
which is to be expected but it
of reviewing the business rule to move forwards
is showing that CAFS is not a
as our baseline policy. This is supported by
magic solution for all brigades
business rules and process maps showing at
but it does have its place in
what level tasks are to be completed and what
certain applications.
checks and balances are in place to stop these
The major prototype design sorts of issues occurring.
and engineering was
Documentation for fuel card ordering has
completed mid-February after
been reviewed and is now being captured on
some delays due to change
the central Operational Management System
of body mounting locations.
(OMS) database. A program of retrospective
In principle, the layout of the
data capture is now occurring to ensure all
appliance will be the same
documentation is centrally stored but readily
as the current Isuzu Single
available. The addresses for the brigades is
cabs but will have an Alison
being updated in the fuel card billing system
automatic gearbox and be
to provide greater oversight on the transaction
CAFS capable through one
history and giving higher levels of traceability.
hose reel and a dedicated
outlet on the pump outlet Please direct any questions that you may have to
manifold. At this stage the your area office.
appliance is expected to
be completed by the end of
financial year. John Welke
Acting Inspector
Manager Operational Support
John Welke Rural Fire Service
Acting Inspector
Manager Operational Support
Rural Fire Service
23 • • •COOLUM FIRES
January 2017 saw a devastating
fire roar through Coolum on
the Sunshine Coast, sparking
the response of Firefighters
throughout nearby communities.
Sam and Connor Buxton of
Peregian Springs asked their
mother to help show their
appreciation to the firefighters
who had saved their home.
They prepared letters of
thanks and baked shortbread
biscuits, which were presented
to the Incident Controller and
firefighters on the scene.
Volunteers from Maroochy
Maroochy River RFB Appliance attending the Coolum fire on Thursday 19 River Rural Fire Brigade (RFB)
January 2017. One of the first appliances to arrive on the scene. and Donnan RFB along with
firefighters on the scene were
touched by the gesture, with one
First Officer commenting that it
means more than they will ever
know to him and makes the hard
work and sacrifice of long hours
worthwhile
It’s moments like these when
you really see the appreciation
in the community and the
importance of volunteer work.
Left: Fire burning in coastal wallum
scrub Coolum Friday 20 January
2017.
• • • 2425 • • •
• • • 26
Right:
Thanks all around. Coolum Chistian
College and Church signal their
thanks for the hard work of all the
Queensland Fire and Emergency
personnel on the scene.
Retirement Days
Early this year we said farewell to Brian Dale,
Area Training and Support Officer (ATSO)
in Maryborough Area as he headed into his
retirement.
Brian commenced with the Rural Fire Services
(RFS) as ATSO in January 1995. During his time, he
has relieved in the position of Area Director in the
Bundaberg, Rockhampton and Maryborough Area
Offices. He also performed duties on deployment
in the Australian Capital Territory (ACT), New South
Wales (NSW) and more recently Cyclone Yasi in
Cooktown.
As we say goodbye, we wish Brian all the best as
he spends his time with family, travelling, taking
care of his cows and repairing the oil leaks from his
Harley.
Loretta Lawrence
Administration Officer
Maryborough Area Office
Rural Fire Service
27 • • •Engaging campers at the North point camp ground
Moreton Island is considered
a paradise on Brisbane’s door
step. Every year thousands
of people visit the Island –
boaties, Four-Wheel-Drive
SES, RFS, QPS, QPWS, VMR and Brisbane city council came enthusiasts, campers, cruise
together to work on the project. ships, resort guests and
day trippers. The island also
has three townships with a
population of approximately
400. During peak times the
population increases to 10 times
that amount across the island.
Moreton Island is serviced
by one rural brigade with
three stations strategically
located across the Island, an
ambulance officer stationed at
the Tangalooma resort, a Police
hut that is utilised in holiday
times and the very dedicated
volunteer first responders
from Kooringal Township.
Queensland Parks and Wildlife
Services (QPWS) manage the
land on the majority of the
island, and each township has a
Bulwer township landowners/residents group.
• • • 28My Resilient Community
Moreton Island Project January 2017
Moreton Island is supported by safety information for the A very big thankyou to all those
the Essential Services Support island population. A lot of involved:
Group which is made up of collaboration was required Queensland Police Service
emergency response agencies, to ensure the success of the Queensland Fire and Emergency
other government agencies and project and this in itself was Service
community service groups. worthwhile as many strong • Rural Fire Service
working relationships and
The idea for this project • State Emergency
friendships were formed.
came after the last exercise service.
conducted on the Island – a The public was extremely Brisbane City Council
simulated plane crash and receptive to the pop-up booths. Department of Transport and
ensuing bushfire and search The feedback received was Main Roads
and rescue. Moreton Island is really positive, most of the
only accessible by vehicular Tangalooma Resort
comments were “It is so great
and passenger ferries, so to be able to talk to emergency Queensland Ambulance Service
the logistics of getting to the services and government National Parks and Wildlife
Island by mainland emergency agencies one on one” and “this Australian Volunteer Coast
services is not always easy. information is really helpful. Guard
The Volunteer Marine Rescue I will also be able to use this
is however always on hand Volunteer Marine Rescue
when I get home from holidays”
ready at a moment’s notice to and “It is so nice to talk to you Local community groups
transport emergency service without there being a disaster
crews to the island. happening and it is so great to Liane Henderson
see you all working together!” Bushfire Safety Officer
The aim was to engage as
It was a friendly, positive Brisbane Region
many people as possible over
atmosphere and it shows what Rural Fire Service
three days. Pop-up information
can be achieved when working
booths were set up in strategic
together as a collective group.
locations to deliver relevant
29 • • •Volunteer Uniform Rollout
Phase One, of the Rural Fire Service (RFS) Volunteer The RFS Volunteer Uniform Order Form, OM 139, is
Uniform rollout has seen more than 500 eligible available in editable format on the Volunteer Portal
volunteers receive their new uniform and although or can be downloaded and manually completed for
the initial rollout was a long time coming, it is now submission to your Area Office.
in full swing.
The outstanding orders for jackets and broadbrim
The organisation appreciates your patience and hats are expected to arrive in April and, once
tolerance during the initial logistical stages of received, will be automatically sent to volunteers
procurement and supply but is happy to report that who have already partially received their uniform.
the capacity to process Volunteer Uniform requests
has increased. Please ensure you read the ‘How to do business
with Supply Services’ form enclosed with your
With this increased capacity we are able to uniform delivery order to ensure that you are
expedite the uniform rollout and commence Phases provided with the best level of service. An example
Two and Three, which will include Third and Fourth of this document is opposite.
Officers of iZone, Village and Specific Service
Delivery Brigades (SSDB), Group Training Officers, Rob Walker
Volunteer Community Educators and iZone Brigade Manager Operational Support
Crew Leaders. Rural Fire Service
This is in addition to the current Phase One
eligibility for First and Second Officers of iZone,
Village and SSDB Brigades, Group Officers and
Deputy Group Officers.
Size 34 - 10004510
Size 36 - 10004511 Size 44 - 10004519
Rural Men’s Long Sleeve Size 37 - 10004512 Size 46 - 10004520
Dress Shirt Size 38 - 10004513 Size 47 - 10004521
Size 39 - 10004513 Size 48 - 10004522
2/2016 Size 40 - 10004515 Size 49 - 10004523
Effective Date: 07/1 Size 41 - 10004516 Size 50 - 10004524
iform Order Form
Size 42 - 10004517 Size 51 - 10004526
RFS Volunteer Un r order please complete all fields.
Size 43 - 10004518 Size 52 - 10004527
6973101
Cost Centre Size 30 - 10004527
Size 32 - 10004529 Size 43 - 10004538
processing of you ce who will send Statistical Order
To ensure prompt ed form to Area Offi Number:
80054005 Size 34 - 10004530 Size 44 - 10004539
to submit complet Rural Men’s Short Sleeve Size 36 - 10004531 Size 46 - 10004540
The secretary is use for processing. Dress Shirt Size 37 - 10004532 Size 47 - 10004541
tral Wa reho
onto the Cen Size 38 - 10004533 Size 48 - 10004542
Size 39 - 10004534 Size 49 - 10004543
Male Female Size 40 - 10004535 Size 50 - 10004544
Member Details First Name: Size 41 - 10004536 Size 51 - 10004545
Size 42 - 10004537 Size 52 - 10004546
Surname: Phone / Fax: 87cm Stout - 84051202
94cm Long - 84051215
Vol ID No.: Area: 76cm Reg - 84051201
97cm Reg - 84051213
92cm Stout - 84051205
112cm Stout - 84051217
Brigade Name: 79cm Long - 84051206
99cm - 84051218
81cm Reg - 84051204 102cm Reg - 84051216
:
Delivery Address Date: Rural Men’s Dress Trousers 97cm Stout - 84051208
117cm Stout - 84051220
e: Date: 84cm Long - 84051209 104cm Long - 84051221
Member ’s signatur Signature: 87cm Reg - 84051207
Stock Code 102cm Stout - 84051211
107cm Reg - 84051219
ry Name: e Required 122cm Stout - 84051223
Brigade Secreta Size / Stock Cod 89cm Long - 84051212 109cm Long - 84051224
Required 59 92cm Reg - 84051210
Item Description (tick) Size 40 - 100044 107cm Stout - 84051214
112cm Reg - 84051222
42 60
Size 24 - 100044 Size 42 - 100044
52 62
Size 26 - 100044 Size 44 - 100044 Size 3 – 10001390
Size 9 – 10001400
53 63
Size 28 - 100044 Size 46 - 100 044 Size 4 – 10001391 Size 9.5 – 10001401
54 64
Size 30 - 100044 Size 48 - 100044 Size 4.5 – 10001392
Size 10 – 10001383
55 65
Size 32 - 100044 Size 50 - 100044 Elastic Sided Boot Size 5 – 10001393 Size 10.5 – 10001384
ther Belt 56 66
QFES Black Lea Size 34 - 100044 Size 52 - 100 044 (non-safety) Size 6 – 10001394
Size 11 – 10001385
57 67
Size 36 - 100044 Size 54 - 100044 Size 6.5 – 10001395
Size 11.5 – 10001386
044 58
Size 38 - 100 Size 7 – 10001396 Size 12 – 10001387
86
One Size - 100044 Size 7.5 – 10001397
Size 13 – 10001388
73 Size 8 – 10001398
Size 08 - 100044
68 Size 18 - 100044 Size 14 – 10001389
RFS Belt Buckle 74 Size 8.5 – 10001399
Size 10 - 100044
69 Size 20 - 100044 RFS Baseball Cap Non-Folding
75
Size 12 - 100044
70 Size 22 - 100044 One size fits all - Available from Area
044 76 RFS Baseball Cap Folding Office
g Slee ve
Size 14 - 100044
71 Size 24 - 100
Rural Women’s Lon 72
One size fits all - Available from Area
Office
Blouse Size 16 - 100044 RFS Name Badge
82 One size - Available from Area Office
Size 08 - 100044
77 Size 18 - 100044
83
Size 10 - 100 044 78 Size 20 - 100044 AREA OFFICE USE ONLY
84
Size 12 - 100044
79 Size 22 - 100044 For all:
85 Distribution Point Number:
rt Sleeve Size 14 - 100044
80 Size 24 - 100044 •
Rural Women’s Sho 81
order receipt confirmation
Blouse Size 16 - 100044 93 Requisition Number: • delivery timeframes
Size 59 - 100044 • backorder advice and expected fill
87 94
Size 53 - 100044 Size 60 - 100044 timeframes
Size 54 - 100044
88 61 - 100 044 95 Area Director Name: • returns/exchange information
Size
89 96 •
Size 55 - 100044 Size 62 - 100044 Area Director Signature:
uniform sizing and fitting
044 90 97 Contact: Supply Customer Service
Size 56 - 100 Size 63 - 100044
med Hat 91 98
Rural Broad Brim Size 57 - 100044 Size 64 - 100044 Date: Phone: 07 3237 9400 (08:00 to
15:30 Mon-Fri)
92
Size 58 - 100044 Email: WESC.CustomerService@polic
e.qld.gov.au
04500
Size 75R - 100045
05 Size 105R - 100 01
Phase 1
Phase 2
Size 110R - 100045 02 Officer 1 and 2 of Izone, Village Phase 3
06
Size 80R - 100045 Officer 3 and 4 of Izone, Village Phase 4
Phase 5
Size 115R - 100045 03
and SSDB and Group and VCE’s and Crew leaders of
07 Officer 1 & 2 Rural Brigades
Size 85R - 100045
and SSDB. Reoccuring allocations and
045 Deputy Group Officers. iZone brigades.
Size 90R - 100 045 08 Size 120R - 100 Group Training officers. NB: Yet to be confirmed.
replacements plus fire wardens.
04504
et Size 95R - 100045
09 Size 125R - 100 NB: RFS has determined at this NB: Yet to be confirmed.
Rural Dress Jack
stage that this allocation will last
Plantation Brigade personnel remain 5 years and be replaced on a pull
04499 or as required basis.
Size 100R - 100
ineligible for uniforms.
64
Member - 100041 Queensland Fire and Emergency Service
(QFES) is collecting the information
04161 66
Firefighter - 100041 00
on this form for the following purposes:
Group Officer - 100
• to process orders for the purchase
• of RFS Volunteer Uniforms
er - 10004163
for the Department to discharge its
ter - 100 042 legislative, accountability, administrat
Dep. Group Offic Senior Fire figh Collection of this information is required ive, reporting, management, personnel
by the Fire and Emergency Services
01462 04160
and financial functions.
First Officer - 100 Crew Leader - 100
Privacy Plan as amended from time Act 1990. For further information about
to time, available on the QFES website. privacy and other uses and disclosures
Epaulettes 65 of your personal information
Officer - 100014
, refer to the Agency’s
00385
(Fire Retardant) 00380
Size 18/34” - 841 OM 139
- 841 00386
Size 08/2 4”
81 Size 20/36” - 841 UNCLASSIFIED
Size 10/26” - 841
003 00387
Size 22/38” - 841 This document is maintained in electronic Page 2 of 2
00382 00388 form. The approved version of this
Size 12/28” - 841 Size 24/40” - 841 Portal and is uncontrolled when printed.
It is the responsibility of the user to
document is located on the QFES Gateway
and Volunteer
00383 00389
Size 14/30” - 841 - 841 verify that this copy is the latest version.
ss Slacks Size 26/4 2”
Rural Women’s Dre 00384
Size 16/32” - 841
Page 1 of 2
UNCLASSIFIED
ay and Volunteer
d on the QFES Gatew
OM 139 document is locate version.
ved version of this copy is the latest
onic form. The appro to verify that this
maintained in electr nsibility of the user
This document is d. It is the respo
trolled when printe
Portal and is uncon
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