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      Last Update January 2019
SUPPLIER IMPORT GUIDE - at: www.vendors.rona.ca
SUPPLIER IMPORT GUIDE

                                        TABLE OF CONTENTS
INTRODUCTION……………………………………………..................................4
  GENERAL PROVISIONS..................................................................................... 8
  1.1. No waiver ............................................................................................................. 8
  1.2. Applicable Law .................................................................................................... 8
  1.3. Amendments ........................................................................................................ 8
  1.4. Notices ................................................................................................................. 8
  1.5. Supplier’s Declaration ......................................................................................... 8
  1.6. Scope .................................................................................................................... 8
  1.7. Currency ............................................................................................................... 9
  1.8. Language .............................................................................................................. 9
  2. DOING BUSINESS WITH RONA................................................................. 9
  2.1. Supplier Portal ..................................................................................................... 9
  2.2. Responsible Buying ............................................................................................. 9
  3. OBLIGATIONS OF THE SUPPLIER ......................................................... 10
  3.1. Product Identification......................................................................................... 10
  3.2. Product Forms .................................................................................................... 10
  3.3. Hazardous products ............................................................................................ 11
  3.4. Product modification .......................................................................................... 11
  3.5. Languages requirements .................................................................................... 13
  3.6. Products Supply ................................................................................................. 15
  3.7. Penalties ............................................................................................................. 16
  3.8. Price Policy ........................................................................................................ 16
  3.9. Insurance ............................................................................................................ 17
  4. SENDING OF ORDERS ............................................................................. 18
  4.1. EDI ..................................................................................................................... 18
  4.2. Purchase Order ................................................................................................... 18
  4.3. Proforma Invoice ............................................................................................... 20
  5. SHIPPING AND INTERNATIONAL LOGISTICS PROCEDURES ............. 21
  5.1. Milestones .......................................................................................................... 21
     5.1.1.  Requested Delivery Date or Date Required .................................................... 21
     5.1.2.  Latest Ship Date (Vessel Departed) ................................................................ 21
     5.1.3.  Actual Time of Arrival Courtyard port of loading (Full In Gate At Origin) .. 21
     5.1.4.  Booking Date .................................................................................................. 22
     5.1.5.  Cargo Ready Date ........................................................................................... 22
     5.1.6.  Estimated Time of Departure .......................................................................... 22
     5.1.7.  Actual Time of Departure ............................................................................... 22
     5.1.8.  Advance Commercial Information ................................................................. 22
  5.2. Process ............................................................................................................... 23
     5.2.1.  Timeline .......................................................................................................... 23
     5.2.2.  Booking ........................................................................................................... 23
     5.2.3.  Delivery at origin ............................................................................................ 24
     5.2.4.  Late shipment .................................................................................................. 24

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5.3. Incoterms 2010................................................................................................... 25
   5.3.1.   Transfer from Buyer to Seller per Incoterms 2010 ......................................... 26
5.4. Third party logistics providers and custom broker ............................................ 26
   5.4.1.   Overview ......................................................................................................... 26
   5.4.2.   GT Nexus ........................................................................................................ 27
5.5. Canada customs requirements............................................................................ 27
   5.5.1.   Commercial Invoice ........................................................................................ 28
   5.5.2.   Canada Customs Invoice................................................................................. 28
   5.5.3.   Packing List .................................................................................................... 29
   5.5.4.   Certificate of origin or Form A ....................................................................... 30
   5.5.5.   Non Negotiable Waybill ................................................................................. 30
   5.5.6.   Fowarders Cargo Receipt (FCR) .................................................................... 31
   5.5.7.   Fumigation Certificate .................................................................................... 31
   5.5.8.   Phytosanitary Certificate ................................................................................. 32
5.6. Packaging policy ................................................................................................ 32
   5.6.1.   Overview ......................................................................................................... 32
   5.6.2.   Shipping Marks ............................................................................................... 33
   5.6.2.1. Shipping marks must be printed at least on two (2) sides of the box. ............ 34
   5.6.3.   Distributed By ................................................................................................. 34
   5.6.3.1. Direct Vendors – Distributor is LGS/RONA Inc. Regardless of Private Brand
   or Vendor Brand if the SKU share with US; .................................................................. 34
   5.6.3.2. Direct Vendors – Distributor is RONA Inc. Regardless of Private Brand or
   Vendor Brand if the SKU for Canada only; .................................................................... 34
   5.6.3.3. Indirect Vendors – Distributor is Vendor regardless of Private Brand or
   Vendor Brand .................................................................................................................. 34
5.7. Shipping Container ............................................................................................ 35
   5.7.1.   Container Guide .............................................................................................. 35
   5.7.2.   Rail Max Weight Load per Container ............................................................. 35
   5.7.3.   Container Loading .......................................................................................... 35
5.8. Shipping mode ................................................................................................... 37
   5.8.1.   Full Container Load (FCL) ............................................................................. 37
   5.8.2.   Consolidation .................................................................................................. 37
   5.8.3.   Less than Container Load (LCL) .................................................................... 38
5.9. Overseas Warehouse .......................................................................................... 38
5.10. Sample procedures ............................................................................................. 39
   5.10.1. Overview ......................................................................................................... 39
   5.10.2. Sending of Samples......................................................................................... 39
6. RESPONSIBLE PROCUREMENT ............................................................. 40
6.1. Overview ............................................................................................................ 40
6.2. Principles............................................................................................................ 40
   6.2.1.   Environment .................................................................................................... 40
   6.2.2.   Social............................................................................................................... 41
6.3. Implementation principles ................................................................................. 42
6.4. Monitoring and verification ............................................................................... 43

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6.5. Non-compliance ................................................................................................. 43
7. PAYMENT POLICY ................................................................................... 43
7.1. Wire Transfer (TT) ............................................................................................ 44
   7.1.1.     RONA’s logistics department will determine when a Supplier should switch
   to Wire Transfer. At this point, the Supplier will be contacted by RONA and
   instructions will be communicated. ................................................................................ 44
   7.1.2.     The following timeline shows each gates of the transactional process: ......... 44
   7.1.2.1. The Supplier shall send by email COPIES of the following documents to
   DHL International Supply Chain within three (3) business days after Estimated Time of
   Departure: ....................................................................................................................... 44
   7.1.3.     ORIGINALS of the following documents are to be sent, by the Supplier, to
   RONA by courier within seven (7) business days after the vessel has sailed (ATD): ... 44
8. RONA SPRING SHOW .............................................................................. 46
8.1. Overview ............................................................................................................ 46
   8.1.1.     Every year, RONA is organizing a Spring Show allowing RONA and its
   Suppliers to showcase new trends and product for the coming year. The RONA Spring
   Show takes place in a Canadian city every fall. More information will be sent to
   Suppliers every year regarding the Spring Show. ........................................................... 46
8.2. General objectives .............................................................................................. 46
   8.2.1.     The main purpose of the RONA Spring Show is to promote RONA’s strategic
   alignments with respect to its development, marketing strategies, and certain elements
   of its marketing plan. ...................................................................................................... 46
   8.2.2.     Many Suppliers will exhibit their new product line for RONA Dealers to see.
              46
   8.2.3.     RONA also takes advantage of this event to highlight Suppliers who have
   demonstrated excellence in business partnerships with our various departments. ......... 46
8.3. Contact ............................................................................................................... 46
   8.3.1.     If Suppliers have any questions regarding RONA Spring Show, please contact
   your allocated merchandiser. .......................................................................................... 46
9. Quality Assurance (QA) ........................................................................... 46
9.1. Enterprise Quality Assurance (EQA) ................................................................. 46
   9.1.1.     Use the link below to visit the Enterprise Quality Assurance (EQA) website
   for details on Quality requirements and processes: ........................................................ 46
9.2. Contact ............................................................................................................... 47
10. SCHEDULE 1............................................................................................. 48
11. SCHEDULE 2............................................................................................. 53
12. SCHEDULE 3............................................................................................. 54
13. SCHEDULE 4............................................................................................. 55
14. SCHEDULE 5............................................................................................. 56
15. SCHEDULE 6............................................................................................. 57
16. SCHEDULE 7............................................................................................. 58
17. SCHEDULE 8............................................................................................. 59
18. SCHEDULE 9............................................................................................. 61
19. SCHEDULE 10........................................................................................... 63

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20.   SCHEDULE 11........................................................................................... 64
21.   SCHEDULE 12........................................................................................... 65
22.   SCHEDULE 13........................................................................................... 66
23.   SCHEDULE 14........................................................................................... 68
24.   SCHEDULE 15........................................................................................... 69

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Revision log
  Revision          Date         Change Description
                  (month/year)

     00         October 2010     Creation of the Manual
     01        December 2017     Revision of the Manual
     02          April 2018      Addition of QA Process
     03           May 2018       Modification of Hazardous products chapter
     04         January 2019     Revision of Shipping Marks Requirements

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SUPPLIER IMPORT GUIDE - at: www.vendors.rona.ca
SUPPLIER IMPORT GUIDE

INTRODUCTION
Dear Supplier,

Providing excellent customer service continues to be a guiding principle for RONA
inc. (“RONA”). Having the best products in the world would be irrelevant if we cannot
deliver them to our stores on time or if they are damaged during transportation.
Every Supplier is a key partner of RONA’s supply chain network. Therefore, your
company plays a key role in allowing us to offer an excellent level of service to our
stores through our supply chain network. We are confident that with your
commitment and collaboration we will not only ensure our customers satisfaction,
but we will also help each other achieve our respective goals.

The “Supplier Import Guide” will help you comply with RONA’s policies and
procedures. These policies and procedures regarding transportation and
procurement guidelines will allow your company, among other things, to avoid
additional distribution costs. The Supplier Import Guide sets out the conditions -
from a logistics stand point - in which merchandise can be moved easily and quickly
in our distribution centers.

Furthermore, RONA has opened a Sales office in Shanghai in April 2009. This
entity allows RONA to create direct business relations with his Chinese
manufacturers, develop exclusivities, have access to a wide range of products and
overall to have a better control on the quality of its products.

Should you have any questions regarding RONA’s supply chain network, please
contact the logistics team at import.logistics@rona.ca. Additional information is also
available at: www.vendors.rona.ca.

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GENERAL PROVISIONS
1.1. No waiver
     RONA’s failure to strictly enforce any of the Supplier’s obligations or its
     failure to exercise a right or recourse available to it under the Purchase
     Order or the Supplier Import Guide shall not be a future waiver of such
     enforcement or exercise.

1.2. Applicable Law
     The provisions of the Purchase Order and the Supplier Import Guide shall
     be governed and interpreted in accordance with the law and statutes
     applicable in the Supplier’s country, the province of Québec and those of
     Canada applicable thereto.

1.3. Amendments
     RONA may change or amend the Supplier Import Guide at any time.
     RONA will also advise its supplier after every change or amendment
     made to the Supplier Import Guide by official letter.

1.4. Notices
     Every notice required to be given by one party to the other pursuant
     hereto may be sent by mail or by fax to the address or fax number
     indicated on the Purchase Order, or to any new address that may have
     been indicated to the other party by written notice to that effect.

1.5. Supplier’s Declaration
     The Supplier acknowledges having taken cognizance of all the provisions
     of the Supplier Import Guide and having understood the nature and scope
     thereof, and it agrees to abide thereby at all times.

1.6. Scope
     The Supplier Import Guide shall be binding upon the Supplier and its legal
     representatives and assigns.

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 1.7. Currency
      All monetary amounts mentioned in this Supplier Import Guide are in U.S.
      dollars.

 1.8. Language
      The parties hereto have requested that this Supplier Import Guide and all
      documents related thereto be drafted in English.

2. DOING BUSINESS WITH RONA
 2.1. Supplier Portal
       2.1.1    A Supplier Portal is available at https://vendors.rona.ca allowing
                suppliers to:
                   (a) contact RONA simply, efficiently and quickly;
                   (b) obtain, complete and exchange documents needed to
                       establish or maintain a profitable business relationship;
                   (c) request and prepare for a meeting with one of our
                       merchandisers;
                   (d) stay informed with the latest news and current or
                       upcoming activities.

       2.1.2    The Supplier is invited to frequently consult the Supplier Portal
                (https://vendors.rona.ca) for any news or updates.

 2.2. Responsible Buying
       2.2.1.   The Responsible Buying document enumerates the rules of
                conduct of RONA and its business partners. This document is
                available on the Supplier Portal (https://vendors.rona.ca).

       2.2.2.   The Supplier must acknowledge, sign and respect the
                Responsible Buying document.

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3. OBLIGATIONS OF THE SUPPLIER
 3.1. Product Identification
       3.1.1.   All products shall bear a universal product code (“UPC”) that
                meets the specifications of “GS1 Canada”.

                                 GS1 Canada
                               885 Don Mills Rd
                              Don Mills, Ontario
                                   M3C 1V9
                                (416) 510-8024
                            www.gs1ca.org/home.asp

       3.1.2.   All product formats intended for sale shall have a unique UPC
                that can be read by an optical scanner. Product formats may be
                units, boxes or any other unit of sale. The check digit shall form
                an integral part of the UPC.

       3.1.3.   A multi-pack product shall have a unique UPC and the unit
                product inside the multi-pack shall not have a UPC unless it is
                intended for sale to consumers by the unit.

       3.1.4.   Barcodes, either UPS or EAN, are compulsory for all products
                listed at RONA. All barcodes must comply with the UCC/EAN-
                218 identification standard

 3.2. Product Forms
       3.2.1    For each and every product the Supplier intends to sell to
                RONA, in order for the product to be listed, the Supplier has to
                fill the “Product Proposal Form” and send it by email to its
                dedicated Merchandiser at least four (4) weeks before the
                product creation in RONA systems.

       3.2.2    After product approbation by Merchandiser, the Supplier must
                fill the “Product Creation Form” and send it by email to its
                dedicated Assistant Merchandiser.

                The “Product Creation Form” must be accompanied by:
                   (a) A photo that complies with the RONA specifications;
                   (b) Either the number or a complete UPC code sample for
                       validation purposes (see section 3.1).

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          3.2.3   Both Forms (Product Proposal and Product Creation) are
                  available in the same file named Product Proposal-Creation
                  ENG v6.1.xls. This file is accessible via the Supplier Portal
                  (https://vendors.rona.ca).

          3.2.4   If Suppliers have any questions regarding those forms, they
                  shall refer to their dedicated Assistant Merchandiser.

   3.3. Hazardous products
Lowe’s Canada defines Hazardous products as a product regulated under the
Workplace Hazardous Materials Information System (WHMIS) (Hazardous Products
Act), product regulated at transport (Transportation of dangerous goods Act),
consumer chemicals (Consumer Chemicals and Containers Regulations), pesticides
(Pest Control Products Act) and fertilizers (Fertilizers Act).

          3.3.1   The Hazardous products section of the Product Introduction
                  Form is mandatory. It must be completed for all product
                  created.

          3.3.2   All hazardous product must be accompanied by a material
                  Safety Data Sheet, available in French and English.

          3.3.3   All material Safety Data Sheet submitted must comply to
                  WHIMIS – 2018 GHS requirements. See Schedule 1 for a
                  compliant data sheet example.

          3.3.4   Transportation of dangerous goods information of the product
                  (Un number, class, etc.) must be provided in the Product
                  Introduction Form for all product regulated under the Canadian
                  Transportation of dangerous goods Act.

          3.3.5   Failure to comply to requirement listed in section 2.2 can result
                  in the interruption of the product creation process.

    * For product created into the Buildertool, please refer to the hazardous
    material documentation available in the Canadian Section of Lowe’s Link.

   3.4. Product modification
          3.4.1   As regards every product whose packaging, dimensions or
                  image is or are to be changed, the Supplier shall first give
                  RONA a written notice by sending the “Product Creation Form”
                  to the merchandiser in question at least eight (8) weeks before
                  the change.

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3.4.2   The form shall be sent with a sample of the product as well as a
        digital photograph thereof and an explanation of the reasons for
        the change.

3.4.3   In the event that modifications are done to a product, such as its
        packaging, dimensions or image, a new UPC shall be assigned
        (in accordance with the specifications of section 3.1
        hereinabove).

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     3.4.4   Every “bonus pack”- type product shall be considered to be a
             new product and shall be subject to listing as described in
             Section 3.2 herein above. The product shall have its own UPC.

     3.4.5   In the event that a product is being discontinued by the supplier
             and for which it has identified an alternate product, the Supplier
             shall advice RONA with a written notice, at least four (4) weeks
             prior to the effective date. If the supplier has not identified an
             alternate product, a written notice shall be provided at least six
             (6) weeks prior to the effective date.

3.5. Languages requirements
     3.5.1   All suppliers must comply with the Canadian languages Laws
             and Regulations for RONA to be able to sell their products
             within Canada.

     3.5.2   All information required to be shown on the label of a
             prepackaged product shall be shown in both Canadian official
             languages which are English and French. This rule does not
             apply to the identity and principal place of business of the
             person by or for whom the prepackaged product was
             manufactured, processed, produced or packaged for resale.

     3.5.3   All information included in the package of a product directly
             meant for the final customer (user manual, guidelines, warranty
             pamphlet, etc.) are to be written in both English and French.

     3.5.4   For the “Dealer Name and place of business” to satisfy the
             requirements of the Regulation, the application of any one of
             the following formats is necessary:
                (a) the name and address of a Canadian dealer preceded by
                    the words "imported by/ importé par" or "imported
                    for/importé pour"; or
                (b) the statement of geographic origin located immediately
                    adjacent to the name and address of a Canadian dealer;
                    or
                (c) the name and address of the dealer outside Canada.

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         Figure 1: Good example of language requirements

3.5.5   Both English and French writings have to be the same font and
        size. Furthermore, the same visual and marketing effects have
        to be accorded to each other. If a writing in another language
        than French figures on more sides of a package then its French
        counterpart, the law is disregarded.

3.5.6   In English, the decimal separator must be a point (.) and the
        digit group separator is a comma (,). Digits are grouped by
        three (3) starting from the decimal separator.
           For example:
            (a) 1,000
            (b) 1,000,000
            (c) 0.1
            (d) 0.001
            (e) 0.000001

3.5.7   In French the decimal separator must be a comma (,) and the
        digit group separator is a space ( ). Digits are grouped by three
        (3) starting from the decimal separator.
           For example:
            (a) 1 000
            (b) 1 000 000
            (c) 0,1
            (d) 0,001
            (e) 0,000 001

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      3.5.8   The International System of Units (metric dimensions) is the
              measurement system in use in Canada. Therefore, all weight
              and measurements must be stated in metric. The Imperial
              System equivalents are optional but highly recommended.
                   Example: tool weight: 2 kg / 4.4 lbs

      3.5.9   For more information on Laws and Regulations in effect in
              Canada and the Province of Québec the Supplier can visit:
                 (a) http://www.lois.justice.gc.ca/eng/C.R.C.-C.417/index.html
                 (b) http://www.olf.gouv.qc.ca/english/charter/index.html

3.6. Products Supply
      3.6.1   The Supplier shall notify the Supply Chain of any delay,
              inventory shortage or required change to a purchase order
              within 72 hours of the Supplier’s receipt thereof.

      3.6.2   The Supplier shall maintain, at all time, an appropriate inventory
              level of products allowing it to satisfy the volume of orders. In
              addition, the supplier shall take the necessary provisions to
              allow the products to be at RONA’s stores or distribution
              centres on time as stated by the required date on the purchase
              order.

      3.6.3   The supplier is responsible to provide all appropriate literature
              regarding the product and its utilization.

      3.6.4   The Supplier shall, at all times, comply with all applicable laws
              and regulations regarding the quality, safety, labelling and
              packaging of its products. RONA shall not have any liability with
              respect to the quality, labelling, packaging, profitability or
              durability of the Supplier’s products.

      3.6.5   The Supplier declares that the use and sale of its products do
              not violate any patent, copyright, intellectual property or
              trademark filed or registered in the name of a third party.

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3.7. Penalties
      3.7.1   The “Supplier Evaluation Process” will be communicated on the
              Proforma Invoice (PI). Performance standards and penalties
              related to non-compliance will be explained clearly on the PI.

      3.7.2   In the event of penalties by RONA, it shall be the Supplier’s
              responsibility to provide a written and documented contestation
              within two (2) weeks following the receipt of the penalty. After
              this time limit, the Supplier shall not be entitled to contest the
              penalty applied by RONA and shall be deemed to have
              accepted the said penalty.

      3.7.3   In the event that the Supplier has not succeeded the “Supplier
              Evaluation Process”, RONA shall take the required course of
              actions to rectify the situation. This course of actions could go
              as far as terminating its business relationship with the supplier.

      3.7.4   If the Supplier believes the resolution of a disputed charge is
              not appropriate, it should contact RONA’s representant at
              Shanghai office. RONA will investigate and ensure fair
              application of our business rules. All requests MUST come
              through this channel. Any other RONA resources will not be
              able to provide a response on this matter.

3.8. Price Policy
      3.8.1   Every product price change shall be sent to RONA within a 90
              days time limit.

      3.8.2   The Supplier shall send its price change notice to RONA
              together with the following documents:
                 (a) The Supplier’s complete price list;
                 (b) An individual price list for the products that are officially
                     listed with RONA and are affected by a price change.
                     This list shall include:
                             o Supplier code;
                             o Description of the product;
                             o Current price;
                             o New price;
                             o RONA code on the RONA price change form.
                 (c) A contract price list, where applicable.

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      3.8.3   RONA       Price    change      form    is  available   at  :
              https://vendors.rona.ca/client/uploads/documents/en/1100FG00
              16B_CostCoutant.xls

3.9. Insurance
      3.9.1   The Supplier who already has insurance is asked to send a
              copy of its certificate to RONA to its dedicated Merchandiser.

      3.9.2   RONA policy does not state that a supplier must have its
              merchandise insured in order to trade with RONA but it is highly
              recommended.

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4. SENDING OF ORDERS
                   2010-08-12                          2010-08-16
                                        2010-08-15 Supplier sends PI
                  RONA sends PO
                                        Deadline for
                                      PO modifications

                Business    0             2            4
                 Days
               Figure 2: Deadline for PO modification and PI sending

 4.1. EDI
       4.1.1     RONA recommend to all its Suppliers to implement an EDI
                 system in order to facilitate data transfer and reduce cost for
                 both parties.

                 Transaction covered by EDI is: ANSI 850 Purchase Order

       4.1.2     For more information on EDI the Supplier can read the “EDI
                 Guide”       available    on   the      Supplier    Portal.
                 (https://vendors.rona.ca)

 4.2. Purchase Order
       4.2.1     The Purchase Order (PO) is a document providing product ID,
                 quantity, price and required date (Final destination) of items
                 RONA intends to buy from the Supplier.

                    TERMS:
                    PORT:
                    LSD:
                    CONTAINER SIZE:
                    SHIP WITH:
                    EVENT DATE:
                    DEPARTMENT:

                 Figure 3: Stamp with import transaction information
                 (a) Terms: Incoterm managing the transaction (see section 5.3);

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        (b) Port: Port of departure;
        (c) LSD: Latest Ship Date (see section 5.1.2);
        (d) Container Size: Container use to transport the cargo;
        (e) Ship With: PO number(s) of other POs shipper within the
            same container;
        (f) Event Date: When RONA is ordering to respond to the
            demand of a special event, event date will be stated;
        (g) Department: RONA’s department number.

4.2.2   The PO is considered has a contract between RONA and the
        Supplier stating that the Supplier will comply delivering the
        mentioned merchandise and respecting the mentioned delivery
        schedule.

4.2.3   RONA may reduce, amend or even cancel an order if the
        Supplier does not comply with the delivery schedule set forth in
        the purchase order, the whole without any penalty on the part of
        RONA.

4.2.4   All purchase orders shall be issued by RONA’s Supply Chain
        for its distribution centers.

4.2.5   Purchase orders shall be sent by Electronic Data Interchange
        (EDI) if the Supplier possesses the technology. Otherwise it will
        be send by e-mail.

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           4.2.6   If the merchandise listed in the purchase order cannot be
                   shipped in one (1) single delivery and on the required date, the
                   Supplier shall contact the RONA’s replenisher no more than
                   seventy-two (72) hours after the Supplier’s receipt of the
                   purchase order. (e.g.: deferred quantities, substitutions).

           4.2.7   Outside of that window, the Supplier MUST inform RONA if ever
                   a change was to occur. If changes are not made on the PO, a
                   lot of time will be wasted trying to understand the discrepancy.
                   The result of that investigation will most likely indicate that the
                   merchandise is a non-compliance order. Furthermore, the
                   Supplier will be charged non-compliance penalties.

*See an example of a purchase order in Schedule 6

   4.3. Proforma Invoice
           4.3.1   The Proforma Invoice (PI) is the Supplier response to the PO. It
                   formalizes and provides detailed information about the order.

           4.3.2   The Supplier shall fill up the PI according to the agreement with
                   RONA’s replenisher and send it by e-mail no later than three (3)
                   business days following the reception of the PO.

           4.3.3   The Supplier must use the PI template provided by RONA. For
                   more information contact RONA’s Logistic Department at
                   import.logistics@rona.ca

           4.3.4   There shall be no more than one (1) PO per PI.

           4.3.5   If changes were to be made regarding quantities on the initial
                    PI, the Supplier has the responsibility to inform RONA and send
                    a revised PI.

           4.3.6   RONA may reduce, amend or even cancel an order if the
                   Supplier does not comply with the delivery schedule set forth in
                   the purchase order, the whole without any penalty on the part of
                   RONA.

*See an example of a Proforma Invoice in Schedule 7

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5. SHIPPING  AND                                  INTERNATIONAL                                           LOGISTICS
   PROCEDURES
 5.1. Milestones
  5.1.1.       Requested Delivery Date or Date Required

                     The Requested Delivery Date (Promised Date) is the date on
                     which the cargo must arrive at RONA’s premises (final
                     destination). This information is available on the PO.

  5.1.2.       Latest Ship Date (Vessel Departed)

                     The Latest Ship Date (LSD) is the latest date on which the
                     cargo must have leave the country of origin. LSD is calculated
                     by RONA’s replenisher depending on the exporter’s country of
                     origin (transportation lead time) and RDD (Requested Delivery
                     Date).
                                       2010-07-25                  2010-08-12                2010-08-29           2010-09-12 2010-09-19 2010-09-30
               2010-06-27            Latest Ship Date                Port of                DC Reception             DC        Store       POS
               Production                  (LSD)                   destination                 (RDD)              Expedition Reception     Sales

                              Supplier                       Ocean Freight              In-Land Freight

     Delays                 30 to 60 days                         According to origin-destination                     10 days   2 days   15 days

                 Production should be planned
     Example              accordingly
                                                  May 10th                                                June 10th
                                                Port of loading                                     Final Destination
                                                    Tianjin                                         Calgary, Canada
                    Figure 4: Latest Ship Date and Requested Delivery Date

  5.1.3.    Actual Time of Arrival Courtyard port of loading (Full In Gate At
       Origin)

                     The Full In Gate At Origin is the date on which the Supplier
                     requires to deliver the cargo to the named terminal by DHL
                     Global Forwarding in order to respect the carriers cut-off date.

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5.1.4.      Booking Date

                 The Booking Date is the date on which the Supplier and
                 RONA’s third party logistics provider (3PL) establish contact for
                 booking space on the vessel.

5.1.5.      Cargo Ready Date

                 The Cargo Ready Date (CRD) is the date on which the Supplier
                 cargo is ready to be shipped. This date will have to be
                 submitted to the 3PL.

5.1.6.      Estimated Time of Departure

                 The estimated time of departure (ETD) is the date on which the
                 vessel is planned to depart the port of the country of origin.

5.1.7.      Actual Time of Departure

                 The Actual Time of Departure (Departed) is the date on which
                 the vessel has departed from the port of the country of origin.

5.1.8.      Advance Commercial Information

         5.1.8.1 The Advance Commercial Information (ACI) program introduces
                 more effective risk management processes and tools to identify
                 threats to our health, safety, and security prior to the arrival of
                 cargo and conveyances in Canada.

         5.1.8.2 The Advance Commercial Information (ACI) Program requires
                 marine carriers to electronically transmit marine cargo data to
                 the Canada Border Services Agency (CBSA) twenty-four (24)
                 hours prior to loading cargo at a foreign port (including the
                 U.S.). If the voyage is less than twenty-four (24) hours in
                 duration, the cargo and conveyance data must be reported at
                 the time of departure from the foreign port. This requirement
                 allows the CBSA to effectively identify threats to Canada's
                 health, safety, and security prior to the arrival of cargo and
                 conveyances in Canada.

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                 5.1.8.3 The Advance Commercial Information (ACI) must be sent to
                         3PL’s local office at least forty-eight (48) hours prior to the
                         vessel’s loading.

                 5.1.8.4 If there are any changes made to the documents once the
                         original data has been submitted, the clock restarts at forty-
                         eight (48) hours prior vessel’s loading.

    5.2. Process
This section explains the process for FOB and FCA transactions.

        5.2.1.        Timeline

                                                               2010-06-20                                             2010-06-30
                        2010-06-10                           Supplier submits    2010-06-22                Documentation must have been sent
                   Supplier contacts 3PL                        ACI to 3PL       ATA CY POL                    to RONA (WT) or Bank (LC)
                                                                                              2010-06-25
                    to arrange booking                         « Cut Off »
                                                                                                 LSD

 Business                    -15                  -10                       -5                    0                            5
  Days
                                Figure 5: Timeline for shipping and logistics procedures

        5.2.2.        Booking

                 5.2.2.1 Twenty-one (21) calendar days before LSD, the Supplier must
                         take contact with 3PL in order to start the booking process via
                         GT Nexus Online booking. (See following link)

                                                                Rona Online
                                                             Booking System Training (v2)(2 Apr).pdf

                                 Also, see “VOB”- Vendor Online Booking guide supplied by DHL
                                 International Supply Chain.

                                     VOB System                  VOB System                 VOB System
                                 Training - Assign Factory.pptx
                                                             Training - Setup Password1.pptx
                                                                                        Training - SO Creation.pptx

                 5.2.2.2 Please find the following Origin Local Tariff to book with the ISC
                         Team of our designated Freight Forwarder:

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                                      DHL ISC Asia
                                   Standard Origin Tariff 2017Oct.xlsx

         5.2.2.3 The Supplier will need to submit the following information to
                 3PL:
                    (a) Cargo Ready Date;
                    (b) Purchase Order number;
                    (c) Destination;
                    (d) Origin;
                    (e) Container Size.

         5.2.2.4 Following the booking from the Supplier, 3PL will confirm the
                 booking and give the final instructions to the Supplier. It is
                 important to note that at any time 3PL can contact the Supplier
                 for questions.

5.2.3.      Delivery at origin

         5.2.3.1 Five (5) business days before ETD, Supplier must submit the
                 ACI to 3PL in order to enable the “Load on board status” by
                 carrier on the booked vessel. (See Figure 5)

         5.2.3.2 According to requirements of port of origin, Cargo must be
                 received at port (FOB) or at “named place” (FCA) in order to
                 respect LSD. It is important to understand that the LSD
                 represent the latest date at which the cargo must leave the
                 port. (See Figure 5)

5.2.4.      Late shipment

     5.2.4.1     The Supplier shall notify the Logistics Department, at
                 Import.Logistics@rona.ca, of any delay to a purchase order
                 within seventy-two (72) hours of the Supplier’s receipt thereof.

         5.2.4.2 The Supplier shall notify the RONA’s Replenisher of any
                 inventory shortage or required change to a purchase order
                 within seventy-two (72) hours of the Supplier’s receipt thereof.

         5.2.4.3 Outside of that window, if the supplier is not able to ship the
                 complete order respecting required dates, it is the supplier’s
                 responsibility to inform RONA as soon as possible.

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           5.2.4.4 If late shipments were to negatively impact sales, expense
                   offsets will be assessed and communicate to the supplier.

           5.2.4.5 Supplier may choose to airfreight merchandise at their own
                   expense to meet deadlines and avoid penalties.

   5.3. Incoterms 2010
Incoterms used by RONA are in accordance with the ones emitted by the
International Chamber of Commerce and define the financial and legal obligations of
RONA and the Supplier. Listed below are the different terms used to manage the
import transactions.

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       5.3.1.                  Transfer from Buyer to Seller per Incoterms 2010
                                                              Rules for any mode or modes of transport                             Rules for sea and inland waterway transport
                                        EXW          FCA           CPT          CIP         DAT            DAP         DDP         FAS         FOB          CFR          CIF
                                                                             Carriage &                                             Free                                 Cost,
                                                                 Carriage                Delivered       Delivered   Delivered                Free on      Cost &
                                       Ex Works   Free Carrier               Insurance                                           Alongside                           Insurance &
                                                                 Paid To                at Terminal       at Place   Duty Paid                 Board       Freight
                                                                              Paid To                                               Ship                                Freight
            SERVICES                   Who Pays   Who Pays       Who Pays    Who Pays    Who Pays        Who Pays    Who Pays    Who Pays    Who Pays     Who Pays    Who Pays

          Export Packing                Seller       Seller       Seller       Seller      Seller         Seller      Seller       Seller      Seller       Seller      Seller

        Marking & Labeling              Seller       Seller       Seller       Seller      Seller         Seller      Seller       Seller      Seller       Seller      Seller

          Block and Brace                 1            1            1            1            1             1           1            1           1            1            1

Export Clearance (License, EEI/AES)     Buyer        Seller       Seller       Seller      Seller         Seller      Seller       Seller      Seller       Seller      Seller

Freight Forwarder Documentation Fees    Buyer        Buyer        Seller       Seller      Seller         Seller      Seller       Buyer       Buyer        Seller      Seller

  Inland Freight to Main Carrier        Buyer          2          Buyer        Buyer       Buyer          Buyer       Buyer        Seller      Seller       Seller      Seller

     Origin Terminal Charges            Buyer        Buyer        Seller       Seller      Seller         Seller      Seller       Buyer       Seller       Seller      Seller

      Vessel Loading Charges            Buyer        Buyer        Seller       Seller      Seller         Seller      Seller       Buyer       Seller       Seller      Seller

    Ocean Freight / Air Freight         Buyer        Buyer        Seller       Seller      Seller         Seller      Seller       Buyer       Buyer        Seller      Seller

   Nominate Export Forwarder            Buyer        Buyer        Seller       Seller      Seller         Seller      Seller       Buyer       Buyer        Seller      Seller

         Marine Insurance                 3            3            3          Seller         3             3           3            3           3            3         Seller

   Unload Main Carrier Charges          Buyer        Buyer          4            4         Seller         Seller      Seller       Buyer       Buyer          4            4

  Destination Terminal Charges          Buyer        Buyer          4            4            4           Seller      Seller       Buyer       Buyer          4            4

       Nominate On-Carrier              Buyer        Buyer          5            5            5             5         Seller       Buyer       Buyer        Buyer       Buyer

Security Information Requirements       Buyer        Buyer        Buyer        Buyer       Buyer          Buyer       Buyer        Buyer       Buyer        Buyer       Buyer

  Customs Broker Clearance Fees         Buyer        Buyer        Buyer        Buyer       Buyer          Buyer       Seller       Buyer       Buyer        Buyer       Buyer

    Duty, Customs Fees, Taxes           Buyer        Buyer        Buyer        Buyer       Buyer          Buyer       Seller       Buyer       Buyer        Buyer       Buyer

  Delivery to Buyer Destination         Buyer        Buyer          5            5            5             5         Seller       Buyer       Buyer        Buyer       Buyer

   Delivering Carrier Unloading         Buyer        Buyer        Buyer        Buyer       Buyer          Buyer       Buyer        Buyer       Buyer        Buyer       Buyer

   5.4. Third party logistics providers and custom broker
       5.4.1.                  Overview

                      5.4.1.1 RONA has contracted DHL to manage all import transportation
                              and custom brokerage operations. DHL must be contacted by
                              the Supplier for each shipment originating from outside North
                              America. See Schedule 8 for DHL ISC origin local offices
                              contact list.

                                         For most updated DHL ISC origin contact list if origin doesn’t
                                         reply, please reach out to the following email address by adding
                                         PO number involve on the subject:

                                         dhlisc.rona.usct@dhl.com

                      5.4.1.2 Suppliers using DDP Incoterms for their transactions with
                              RONA are not required to contact DHL Global Forwarding. They
                              can use their own service providers.

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              5.4.1.3 DHL is responsible for coordinating transportation from the port
                      of origin to the final destination. More specifically, their
                      responsibilities include:
                         (a) booking;
                         (b) tracking;
                         (c) follow-up;
                         (d) control deadlines;
                         (e) Vendor management.

              5.4.1.4 Under no circumstances the Supplier is allowed to book directly
                      with a Steamship Line for any RONA freight.

     5.4.2.      GT Nexus

              5.4.2.1 GT Nexus system is an online DHL track and trace tool allowing
                      RONA to trace consignments or individual items sent by Air
                      Freight, Ocean Freight or project transportation. All RONA’s
                      suppliers must use GT Nexus.

                      To access GT Nexus, the Supplier needs a web-browser (e.g.
                      Internet Explorer) and Internet access and goes to:
                      https://network.gtnexus.com. Suppliers will also need a
                      username and a password available by contacting DHL ISC
                      Group origin office on Schedule 8 or DHL ISC RONA US CT.

              5.4.2.2 Instruction regarding On-line booking procedures will be
                      provided to Supplier through a training session given by DHL
                      ISC Group.

   5.5. Canada customs requirements
For the cargo to cross Canadian border, the Supplier shall provide DHL with a copy
of every documents listed bellow:
            (a) Commercial Invoice;
            (b) Canada Customs Invoice;
            (c) Packing Lists;
            (d) Certificate of origin or Form A (if applicable);
            (e) Non-Negotiable Waybill (Bill of Lading);
            (f) Forwarders cargo receipt;
            (g) Fumigation Certificate Wooden Packaging (if applicable);
            (h) Phytosanitary certificate (if applicable);
            (i) Material Safety Data Sheet (if applicable);

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              (j) Hazardous Declaration (if applicable).

Suppliers shall submit all required documents no later than Three (3) business days
after the Departure from port of origin. If documents are submitted after that window,
suppliers will be subject to an expense offset.

     5.5.1.      Commercial Invoice

              5.5.1.1 The Commercial Invoice is a document produced by the
                      shipper/seller of goods which contains an accurate description
                      of the merchandise and the country of origin.

              5.5.1.2 To be legitimate the Commercial Invoice shall contain the
                      following information:
                       (a) Purchase order number;
                       (b) Item number;
                       (c) Item description;
                       (d) Item quantity;
                       (e) Item price;
                       (f) Gross weight;
                       (g) Supplier’s coordinates;
                       (h) RONA’s coordinates;
                       (i) Country of origin;
                       (j) Currency.
*See Schedule 5 for a Commercial Invoice example

     5.5.2.      Canada Customs Invoice

              5.5.2.1 A Canada Customs Invoice is a form or document, required by
                      Canadian Customs officials to verify the value, quantity, and
                      nature of the shipment, describing the shipment of goods and
                      showing information such as the consignor, consignee, and
                      value of the shipment.

              5.5.2.2 The Supplier is responsible to produce is own Canada Customs
                      Invoice shall contain the following information:
                          (a) Vendor name and address;
                          (b) Purchaser's name and address;          ;(Purchaser    in
                              Canada/Importer)
                          (c) Date of direct shipment to Canada;
                          (d) Country of Origin;

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                         (e) Product description and part number
                         (f) Transportation (mode and place of direct shipment to
                             Canada);
                         (g) Country of transhipment;
                         (h) Conditions of sale and terms of payment;
                         (i) Currency of settlement;
                         (j) Number of packages;
                         (k) Specification of commodities (kind of packages, marks
                             and numbers, general description and characteristics,
                             i.e., grade, quality);
                         (l) Quantity with unit of measurement;
                         (m)Unit price, total for each item and grand invoice total;
                         (n) Net and Gross weights.

              5.5.2.3 The Supplier can also use the template provided by CBSA
                      available      at       this     address:       http://www.cbsa-
                      asfc.gc.ca/publications/forms-formulaires/ci1.pdf

*See Schedule 2 for a Canada Custom Invoice example

     5.5.3.      Packing List

              5.5.3.1 A packing list is a shipping document that accompanies delivery
                      packages, usually inside an attached shipping pouch or inside
                      the package itself. It commonly includes an itemized detail of
                      the package contents and does not include customer pricing. It
                      serves to inform all parties, including transport agencies,
                      government authorities, and customers, about the contents of
                      the package.

*See Schedule 3 for a Packing List example

              5.5.3.2 The Supplier is responsible for issuing a Packing List for each
                      PO.

              5.5.3.3 The Packing List must provide the following information:
                         (a) Origin name;
                         (b) Origin address;
                         (c) Destination name;
                         (d) Destination address;
                         (e) Date;

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                         (f) Purchase Order number;
                         (g) Description of goods;
                         (h) Quantities;
                         (i) Number of packages;
                         (j) Weight;
                         (k) Volume;
                         (l) Supplier signature.

     5.5.4.      Certificate of origin or Form A

              5.5.4.1 A Certificate of Origin (CO) is a document attesting that goods
                      in a particular export shipment are wholly obtained or produced
                      or manufactured or processed in a particular country (country of
                      origin).

              5.5.4.2 The Form A is replacing Certificate of Origin only for
                      Philippines, Vietnam & Cambodia.

              5.5.4.3 The Supplier is responsible for issuing its own Certificate of
                      Origin or Form A in accordance with the Laws and Regulations
                      in effect in its country.

              5.5.4.4 The Certificate of Origin or Form A shall contain the following
                   information:
                       (a) Exporter’s information (Supplier);
                       (b) Importer’s information (RONA);
                       (c) Means of transportation and route;
                       (d) Description of goods;
                       (e) Origin criteria;
                       (f) Gross weight;
                       (g) Invoice number;
                       (h) Date;
                       (i) Signatures.
*See Schedule 9 for a Certificate of Origin (Form A)

     5.5.5.      Non Negotiable Waybill

              5.5.5.1 The Non Negotiable Waybill is issued by a 3PL (DHL Global
                      Forwarding).

              5.5.5.2 Only one Non Negotiable Waybill must be prepared per Final
                      Destination of the shipment, regardless of the number of

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                      purchase orders or the number of stores the purchase orders
                      are for.

*See Schedule 4 for a Non Negotiable Waybill example

     5.5.6.      Fowarders Cargo Receipt (FCR)

                      The Fowarder’s cargo receipt is issued by a forwarder (DHL
                      International Supply Chain) that is required to clear customs.

*See Schedule 10 for a Fowarder’s Cargo Receipt example

     5.5.7.      Fumigation Certificate

              5.5.7.1 A Fumigation Certificate is only needed when a shipment is
                      packed with any dunnage, pallets, crating or other wood
                      packaging. Wooden packaging must undergo kiln drying,
                      fumigation or treatment with preservatives.

              5.5.7.2 Non treated containers will be banned from Canada due to
                      threat of insects.

              5.5.7.3 If any fumigation charges or penalties are charged to RONA,
                      these charges will be automatically debited to the Supplier
                      account.

              5.5.7.4 Detail information on the wood dunnage, pallets, crating or
                      other wood packaging can be found at the CIFA website:
                      http://www.inspection.gc.ca/english/plaveg/for/cwpc/wdpkge.sht
                      ml

              5.5.7.5 The Supplier is responsible for issuing the Fumigation
                      Certificate which includes the following elements:
                       (a) Exporter’s information (Supplier);
                       (b) Importer’s information (RONA);
                       (c) Port of destination;
                       (d) Description of goods;
                       (e) Purchase order number;
                       (f) Means of conveyance;
                       (g) Disinfection/Disinfestation treatment;
                       (h) Signatures.
*See Schedule 11 for a Fumigation Certificate example

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     5.5.8.      Phytosanitary Certificate

              5.5.9.1 A Phytosanitary Certificate is an official document issued by the
                      plant protection organization of the exporting country to the
                      plant protection organization of the importing country. It certifies
                      that the plants or plant products covered by the certificate have
                      been inspected according to appropriate procedures and are
                      considered to be free from quarantine pests and practically free
                      from other injurious pests, and that they are considered conform
                      with the current phytosanitary regulations of the importing
                      country.

              5.5.9.2 The Supplier is responsible (if needed) for issuing its own
                      Phytosanitary Certificate including the following elements:
                       (a) Name and address of consignor;
                       (b) Name and address of consignee;
                       (c) Name of Produce;
                       (d) Quantity declared;
                       (e) Number and type of packages;
                       (f) Place of origin;
                       (g) Port of destination;
                       (h) Means of conveyance;
                       (i) Date of inspection;
                       (j) Disinfestation and/or Disinfection Treatment information.
*See Schedule 12 for a Phytosanitary Certificate example

   5.6. Packaging policy
     5.6.1.      Overview

              5.6.1.1 In order to facilitate operation throughout RONA supply chain
                      and at its distribution centers, the Supplier shall comply with the
                      following packaging regulations.
                          (a) Each article must have its own packaging inside the
                              master pack:
                                    o Corresponding to the initial agreement with
                                       RONA.

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                                                                  Merchandise requiring
                                                                  a larger Master Pack

            Figure 6 : Example of merchandise requiring a Master pack
                    (b) Items in bulk will not be accepted unless pre-approved
                        by RONA;
                    (c) The UPC code must appear on each sale item;
                    (d) Pre-approved items delivered in bulk or plastic bag must
                        have the UPC code on the item only;
                    (e) All packaging dimensions (master pack and inner pack)
                        must be in metric and provided on the Product ID sheet;
                    (f) Each container must have its own PO unless requested
                        otherwise by RONA.

         5.6.1.2 The Supplier shall pack one SKU per package.

     5.6.1.3    Sale packaging requirements:

                https://vendors.rona.ca/product-supplier/documentation

5.6.2.      Shipping Marks

                       P.O. No./No. de commande:
                       Country of Origin/Pays d’Origine:
                       Model No./No. de Modèle:
                       Description/Description:
                       Lowe’s Item No./No. d’Article Lowe’s:
                       Rona Item No./No. d’Article Rona:
                       Quantity/Quantité:
                       Distributed by/Distribué par:
                       Date code/Code de date:

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The shipping marks must be bilingual (French & English) and shall specify:
                 (a) P.O. No. / No. de commande
                 (b) Country of Origin / Pays d’Origine
                 (c) Model No. / No. de Modèle
                 (d) Description / Description
                 (e) Lowe’s Item No./ No. d’Article Lowe’s
                 (f) RONA Item No. / No. d’Article RONA
                 (g) Quantity / Quantité of item (in unit) within the box.
                 (h) Distributed by / Distribué par
                 (i) Date code / Code de date

     5.6.2.1. Shipping marks must be printed at least on two (2) sides of the
           box.

5.6.3.    Distributed By

  5.6.3.1.     Direct Vendors – Distributor is LGS/RONA Inc. Regardless
        of Private Brand or Vendor Brand if the SKU share with US;

                     Distributed by/Distribué par:
                     L G Sourcing, Inc.
                     P.O. Box 1535
                     N. Wilkesboro, NC 28659

                     Imported by/Importé par: RONA inc.
                     220, chemin du Tremblay
                     Boucherville, (Québec) J4B 8H7
                     Canada

        5.6.3.2.    Direct Vendors – Distributor is RONA Inc. Regardless
     of Private Brand or Vendor Brand if the SKU for Canada only;

                     Imported by/Importé par: RONA inc.
                     220, chemin du Tremblay
                     Boucherville, (Québec) J4B 8H7
                     Canada

     5.6.3.3. Indirect Vendors – Distributor is Vendor regardless of
           Private Brand or Vendor Brand

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5.7. Shipping Container
 5.7.1.      Container Guide

                 The Container Guide shown in Schedule 13 explains DHL
                 Global Forwarding container’s specifications regarding size and
                 capacity of available containers. This section also provides
                 general guidelines concerning the loading of containers by the
                 Supplier.

 5.7.2.      Rail Max Weight Load per Container

                            RAIL WEIGHT GUIDELINE
    FROM/TO                                        EQ SIZE   WEIGHT ALLOWANCE

    VANCOUVER & PRINCE RUPERT PORTS                  20'       47,900 (21,727)
                                                     40'       60,000 (27,215)

 5.7.3.      Container Loading

          5.7.2.1 Each container shall be loaded in a manner which is minimizing
                  free space.

          5.7.2.2 If possible, all products having the same SKU number should be
                  regrouped inside the container. (Example with SKU A, B and C)

                                   B

                        A     A         B      C       C       Door

                                   A

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                            B

                C     A           C      A     B           Door

                            A

5.7.2.3 In the above picture, SKU A, B and C are regrouped. In this
        case, SKU B will be unloaded prior to SKU A. Therefore, SKU B
        has to be stack over SKU A in the mixed row (marked by the
        arrow) in order to be able to unload these boxes in first place.

5.7.2.4 If possible, place the printed side of each box facing the
        container door.
                                                             Marking facing
                                                               exit door

   Figure 7 : Example of boxes properly placed in the container

5.7.2.5 The merchandise shall be secured inside the container in such
        manner as to reach its destination in good condition under
        normal conditions of transport.

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