Bankwest Stadium

Bankwest Stadium

Bankwest Stadium

Bankwest Stadium Flood Emergency Response Plan VenuesLive

Bankwest Stadium

MOLINO STEWART PTY LTD ABN 95 571 253 092 ACN 067 774 332 PO BOX 614, PARRAMATTA CBD BC, PARRAMATTA NSW 2124 TEL: (02) 9354 0300 FAX: (02) 9893 9806 www.molinostewart.com.au Bankwest Stadium FLOOD EMERGENCY RESPONSE PLAN for VenuesLive by Molino Stewart Pty Ltd ACN 067 774 332 MARCH 2019

Bankwest Stadium

ii VenuesLive DOCUMENT CONTROL Document Reference 1091 Bankwest Stadium FERP Report_Final_v2 Project Bankwest Stadium Document Type Flood Emergency Response Plan Author Filippo Dall’Osso, Steve Molino REVISION HISTORY Date Version Name Comments 08/03/2019 1 Filippo Dall’Osso Draft for Internal review 08/03/2019 1.1 Steven Molino Draft for Client review 08/03/2019 2 Steven Molino Final DOCUMENT APPROVAL For Molino Stewart Name Steven Molino Position Principal Venues Live Name Simon Davies Position General Manager Asset Management

Bankwest Stadium

Bankwest Stadium - Flood Emergency Response Plan iii CONTENTS 1 INTRODUCTION 1 1.1 Background 1 1.2 Site Details 1 1.2.1 Locality 1 1.2.2 Site Layout 1 1.2.3 Access 2 1.2.4 Topography 2 1.2.5 Operation 3 2 FLOOD BEHAVIOUR 10 2.1 Flood Generating Weather 10 2.2 Flood Probabilities 10 2.3 Flooding of the Site 10 2.3.1 Flood Extent and Levels 11 2.3.2 Frequency of Flooding 14 2.3.3 Flood Rate of Rise and Duration 14 3 FLOOD FORECASTS AND WARNINGS 15 3.1 Bureau of Meteorology (BoM) 15 3.2 Floodsmart 16 3.3 Observed Flood Levels 18 4 EMERGENCY PREPAREDNESS AND RESPONSE CONSIDERATIONS 19 4.1 Evacuation Modelling 19 4.1.1 Scope 19 4.1.2 Assumptions 19 4.1.3 Evacuation Time Needed 21 4.1.4 Evacuation Timeline 21 4.2 Consultation 22 4.2.1 Evacuation Challenges 23 4.2.2 SIP Challenges 24 5 FLOOD EMERGENCY RESPONSE PLAN 28 5.1 Emergency Response Philosophy 28 5.1.1 Priorities 28 5.1.2 Alert Modes 28 5.2 Responsibilities 30 5.2.1 NSW State Emergency Services 30 5.2.2 The Emergency Organisation Committee (ECO) 30 5.2.3 Chief Warden 31 5.2.4 Area Wardens and Wardens 31 5.2.5 Staff and Contractors 31

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iv VenuesLive 5.2.6 Patrons, Entertainment Personnel and Media 31 5.3 Communication Methods 31 5.3.1 The Emergency Committee Organisation (ECO) 31 5.3.2 Chief Warden 32 5.3.3 Patrons 32 5.4 What do to Before, During and After a Flood 32 5.4.1 White Alert Mode – Normal Operations 32 5.4.2 Yellow Alert Mode 33 5.4.3 Orange Alert Mode 33 5.4.4 Red Alert Mode 35 5.4.5 Black Alert Mode 37 5.4.6 Green Alert Mode 41 REFERENCES 43 APPENDICES Appendix A – Flood Actions Checklist Appendix B – Emergency Contacts List LIST OF FIGURES Figure 1. Location of the site 4 Figure 2. Level L00 – Pitch and Services 5 Figure 3.

Level L01 - Concourse 6 Figure 4. North and East elevation 7 Figure 5. South and West elevation 8 Figure 6. Location of the 14m AHD topographic contour line with respect to level L00. 9 Figure 7. Flood depths and velocities in the 20% AEP event (adapted from CSS, 2018) 12 Figure 8. Flood extents and levels adopted by the City of Parramatta Council 12 Figure 9. Flood hazard adopted by the City of Parramatta Council 13 Figure 10. PMF hydrograph near O’Connell Street showing peak levels of the 5% and 1% AEP (in black) and floor levels at the site (in red) 14 Figure 11. Flood warning areas as defined in the Floodsmart war system 17 Figure 12.

Pedestrian Evacuation Route 21 Figure 13. Evacuation timeline and trigger levels plotted on the PMF hydrograph near O’Connell Street 23 Figure 14. Position of flood gates and retaining wall to water proof the southern access points to level L00 25 Figure 15.Estimated relationship between peak flood levels and Average Recurrence Interval of flood events upstream of O’Connell Street. 26

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Bankwest Stadium - Flood Emergency Response Plan v LIST OF TABLES Table 1. Annual probabilities of a large flood happening while an event is taking place within the site 14 Table 2. Flood smart warning system: types of warning messages 16 Table 3. Flood warning types relevant to different items within the site as per the Floodsmart system 17 Table 4. Alert Mode Table setting triggers for each Alert Mode. A single trigger is necessary and sufficient to activate the relevant Alert Mode. 29

Bankwest Stadium

Bankwest Stadium - Flood Emergency Response Plan 1 1 INTRODUCTION 1.1 BACKGROUND VenuesLive Pty Ltd is taking over management of the Bankwest Stadium, due to finish construction in early 2019.

The stadium is located on O’Connell Street Parramatta, next to the Parramatta River, and has been previously known as Parramatta Stadium. The Stadium will seat 30,000 spectators, include five levels of premium, corporate and function spaces, and incorporate a range of food and beverage outlets. The stadium will predominately cater for sporting and community events but will also cater for concerts and functions.

Before operations can commence, a Flood Emergency Response Plan (FERP) must be completed and implemented as a condition of the development approval (DA condition D4.e). To satisfy the condition, the FERP must:  Address evacuation, emergency access, flood warning and awareness, and refuge requirements within the site and any other relevant matters  Be based on the flood levels supplied by Council and any additional local flood and flow path modelling that may be required  Be prepared in consultation with the Council, the NSW State Emergency Services and NSW Fire and Rescue  Be fully operational prior to the commencement of the use and must be maintained in operation perpetually.

VenuesLive engaged Molino Stewart to prepare this FERP to meet the above listed requirements.

In addition to this, while the objective of the consent condition is the protection to life, VenuesLive is also concerned about flood risks to property and profits. As such the FERP includes measures and actions to protect the facility itself, ensuring flood damage and associated recovery time is minimised. 1.2 SITE DETAILS 1.2.1 Locality The stadium is located in Parramatta, between O’Connell Street and the Parramatta River, north-west of the Marsden Weir. It is located on the parcels previously occupied by the demolished Parramatta Stadium and the Parramatta Pool.

It is bounded by the Parramatta Leagues Club and Eels Place to the north, O’Connell Street to the east, the Parramatta River to the south, the Old Kings Oval to the south-west, and the Parramatta River to the west and north-west (Figure 1).

1.2.2 Site Layout The stadium will include six levels, namely:  L00 – Service level, located at a level of 9.12m AHD (Figure 2). L00 will include the playing field, a series of rooms and facilities located along the western side of the site, and four access tunnels connecting the pitch either directly to the outdoor area east of the stadium (i.e. the south east and north east tunnels), or to the indoor area along the western side of the site. Specifically, the rooms and facilities mentioned above will include: - The players and officials area, with lockers, showers, warm up space, medical and physio rooms, coaching rooms, and press conference room - A loading dock at the south-western corner, accessed via a road running along the southern end of the site to O’Connell Street - Media rooms and facilities - Kitchen an catering rooms and equipment - Staff rooms and facilities (lockers, uniform store, briefing rooms, communication facilities, computer room, DAS rooms, offices) - Security rooms (i.e.

security staff offices, breakout room, cash room) - Critical facilities, including the generator and tank room, main

Bankwest Stadium

2 VenuesLive switch room, waste management rooms, fire pump and valve room, air circulation room - Storage space.  L01 - Concourse Level, located at a level of 14.67m AHD (Figure 3). This level includes a free flow walkway running along the south, east and north perimeter of the stadium and providing access to the seating area, as well as to toilet facilities, cafes and entry/exist gates. The western part of the concourse is gated and includes the VIP area with related facilities and function rooms. It should be noted that the ground level at all the entry/exit gates along the northern, western and eastern side of the stadium are about at the same level of the Concourse level (i.e.

a14.67m AHD), the gates on the southern and south eastern side of the stadium have external stairs going down to the level of L00 (i.e. 9.12m AHD).

 L02 – the Club Level, at a level of 20.07m AHD. This level’s footprint, as well as all the levels above, occupies only the western part of the site. L02 includes rooms and facilities for the Directors’ Club. It can be accessed from the Concourse level via stairs or lifts.  L03 – Suite Level, located at a level of 24.57m AHD, L03 occupies the same footprint as the Club Level. L03 includes 26 suites with access to private terraces overlooking the pitch. It also includes a kitchen area, and the executive offices.  L04 and L05 - the Media Level and Media Roof level, located at a level of 29.07m AHD and 33.57m AHD respectively, including a camera deck, commentary rooms and additional suites.

 L06 – Roof Level, at a level of 33.57 m AHD.

The open seating area will surround the playing field and extend from Level L00 (the playing field level) up to level L05. Figure 4 and Figure 5 show the stadium elevations. The site will incorporate a stormwater drainage system collecting rainwater falling over the whole footprint of the site (including the pitch and the roof) and discharging to the Parramatta River via the exiting stormwater drainage network. 1.2.3 Access The stadium will be accessible via O’Connell Street either by car or on foot. There will be two access driveways, north and south of the stadium, leading to three car parking areas, located north, west and south of the stadium.

The southern car park is not part of the Bank West Stadium site. Part of the southern car park is operated by Parramatta Park Trust and the remainder operated by Parramatta Council. Nevertheless, it is expected that the southern car park will be available to the stadium patrons during each event. The capacities of the car parks are:  North - 292  West -187  South- 348  Total – 827 It is assumed that the large majority of patrons will access the site on foot and will arrive in Parramatta by public transport (bus, train or light rail) or drive and park remote from the site (street parking to the north and east or parking stations in Parramatta CBD).

The western car park will be predominantly used by sport players and performers, support staff, media and suppliers. The northern car park will accommodate VIP patrons and corporate patrons with access to suites. 1.2.4 Topography The overall topography of the site is sloping in a north-west to south-east direction, however it has been significantly altered locally by cut and fill operations associated with the construction works. The highest topographical level is just below 15m AHD nearby the River, at the north- western end of the site, while the lowest point is in the southern car park at a level of 6.7m AHD.

The stadium will be built so that the northern end will have level L01 at ground level, while the south part will have level L00 at ground level (Figure 4 and Figure 5) Figure 6 shows the as-built contour line corresponding to 14m AHD, which is just

Bankwest Stadium

Bankwest Stadium - Flood Emergency Response Plan 3 above the reach of floodwaters in a Probable Maximum Flood (PMF). 1.2.5 Operation The stadium will host two types of activities:  Events (i.e. activities utilising the playing field). It is anticipated that the stadium will host between 40 and 50 events per year with the number of patrons ranging between 10,000 and 30,000.

These will generally be sports competitions, during which patrons will occupy the seating area, the concourse level and the suites at the upper levels. Media will occupy the media areas and most other areas within the stadium will be used during these events. In addition to sport events there might be up to two music concerts per year, with up to 40,000 patrons each. In music concerts, the northern part of the seating area will be behind the stage and will have no patrons in it, resulting in a maximum of 25,000 patrons in the seating areas. However, there will be up to 15,000 patrons on the pitch at level L00.

There would be minimal vehicles in the stadium for events (less than 10) but the car parks around the perimeter of the stadium are expected to be full for every event. A typical event day would see stadium staff, players or performers, support staff and media arriving on site 2- 4 hours prior to the start of the event. Public entry gates will open approximately 2 hours before kick-off. Most sports events will last approx. 2 hours and the Stadium would be clear of all spectators within an hour of the end of the game.

 Functions (i.e. smaller activities not utilising the playing field).

Functions could occur on any day of the year and there would be a maximum of about 800 patrons on site. These would held on level L02, L03 or L04. Function patrons would utilise the external car parks with minimal (less than 10) vehicles in the stadium. Aside from the above listed activities, the site will be operated from 7AM to 7PM Monday to Friday with up to 50 staff on site every day. Staff will enter either via the loading dock on level L00 or through the glass entry doors in the middle of the western stand on level L01. Weekends will see minimal staff on site unless an event or function is happening.

There will be a security presence on site 24/7 and several of the rooms and facilities on level L00 will be in use at all times.

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4 VenuesLive Figure 1. Location of the site

Bankwest Stadium - Flood Emergency Response Plan 5 Figure 2. Level L00 – Pitch and Services

6 VenuesLive Figure 3. Level L01 - Concourse

Bankwest Stadium - Flood Emergency Response Plan 7 Figure 4. North and East elevation

8 VenuesLive Figure 5. South and West elevation

Bankwest Stadium - Flood Emergency Response Plan 9 Figure 6. Location of the 14m AHD topographic contour line with respect to level L00.

10 VenuesLive 2 FLOOD BEHAVIOUR 2.1 FLOOD GENERATING WEATHER Coastal areas of eastern Australia mostly receive flooding rains from so-called "east coast lows" that develop from time to time over the adjacent Tasman Sea. These are intense depressions off the coast and can produce thunderstorm activity associated with troughs. Depressions can develop at any time of year, but are most likely when sea surface temperatures are high and the air is humid. Therefore, these events usually occur in the summer months and over the first half of the year.

Flooding can also be a winter-spring phenomenon, associated with unusually frequent or active extra-tropical depressions and fronts.

However some major events have occurred in the summer half-year as systems of tropical origin extend or move south. Flooding over inland areas is usually associated with southward-moving tropical systems, but in the cooler months, may occur when well-developed cloud bands extend across the interior from the oceans north and northwest of Australia. Rainfall patterns are also dependant on longer term weather patterns. Flooding is more prevalent in a La Nina year when rainfall is significantly greater than the mean average rainfall. Thunderstorms, which generally occur during the summer, can also result in localised flooding which could impact specifically on the site.

2.2 FLOOD PROBABILITIES Flood probability can be expressed in more than one way. For example, a flood may be described as having a 1 in 100 year Average Recurrence Interval (ARI). This means that over many thousands of years, a flood of this magnitude would occur on average once in 100 years. This does not mean that a flood of this size only occurs once every 100 years. It is possible to have floods of this size in consecutive years or even two in the same year. This happened in several locations in Queensland and Victoria in 2010 and 2011. Another way of expressing flood probability is in terms of Annual Exceedance Probability (AEP).

A 100 year ARI flood has roughly a 1% AEP. That is, each and every year it has a 1% chance of being reached or exceeded. This is perhaps a more helpful way of thinking about flood probabilities, as it encapsulates the variability in the frequency with which similar flood events represent over time. A flood with a 1% AEP has about a 1 in 2 chance of being reached or exceeded in the average person’s life time, the same probability of tossing a coin and getting a head.

Bigger floods can and do occur. There were several floods with greater than a 1% AEP experienced in Eastern Australia in early 2011. Some reached levels which have a 1 in 2,000 (0.005%) AEP. A flood with a 1 in 500 (0.02%) AEP has about a 1 in 6 chance of being reached or exceeded in the average person’s life time, the same as tossing a dice and getting a 6. The largest flood that can possibly occur is referred to as the Probably Maximum Flood (PMF). Although it has a very low probability of occurring in any one year (1 in 1000,000 or less), events approaching a PMF have been recorded.

Flooding may occur at any time of year and at any time of day.

The most recent major floods in Parramatta – 1986 and 1988 – peaked in the afternoon and at night however there is no seasonality associated with flooding in Sydney and an event could occur at any time of day or night and on any day of the year. 2.3 FLOODING OF THE SITE Flooding of the site is primarily caused by the Parramatta River overtopping its banks, however minor flooding can also be caused by rainwater running across the ground (overland local flooding).

The flood information certificate provided by City of Parramatta Council (Figure 8 and Figure 9) shows that the site is flood affected in the Probable Maximum Flood(PMF). The

Bankwest Stadium - Flood Emergency Response Plan 11 site is not affected by floods as large as the 1% AEP event. This means that the site might flood to some extent only as a result of events with a probability smaller than 1% per year. The above information was obtained from the flood model currently in use at the City of Parramatta Council, which underpins the Upper Parramatta River Catchment Flood Study, undertaken by Bewsher Consulting in 2003.

The modelling uses a RAFTS-XP hydrologic model and a MIKE-11 hydraulic model. From the early 1990s the model was progressively updated to account for significant changes in the catchment including completion of flood mitigation works. However the software underpinning the model has now become obsolete and a new, more accurate model is being prepared by Council and the results are likely to be officially released in early 2020.

2.3.1 Flood Extent and Levels The flood information certificate provided by Council for the site does not include the exact flood levels for the 5% AEP, 1% AEP and PMF on site, as it usually does for smaller size developments. Instead, the certificate makes reference to the attached flood maps (Figure 8 and Figure 9), where flood levels for the above listed events are extracted at multiple cross sections of the Parramatta River, upstream and downstream of the site. The maps confirm that, according to the flood model currently used by Council, the site does not flood in the 1% AEP event, but is affected in the PMF.

However, the southern car park, which is as low 6.7m AHD, would be partly flooded in the 5% (1 in 20) AEP flood which reaches 7.02m AHD at cross section 1935 which is adjacent to the car park. The highest part of the car park is at 8.6m AHD and this is about 0.5m higher than the peak of the 1% AEP flood at this location (8.14m AHD). The format of the flood certificate provided by Council makes it difficult to obtain the exact peak flood level at the site in a PMF, because these vary along the river depending on the location of the cross section. However, a reasonable estimate of the PMF flood level at the site can be obtained by interpolating the levels upstream (profile 1021, PMF level of 13.8m AHD) and downstream of it (profile 1935, PMF level of 13.12m AHD).

Importantly, the flood extents showed in the map provided by Council would have been obtained using a topography surveyed when the old stadium was in place, however the construction of the new stadium will affect the local topography as a result of cut and fill operations.

Figure 6 shows the expected position of the 14m AHD contour line once the new stadium will be completed. Because the maximum PMF level will be 13.8m (upstream of the site), it is reasonable to expect that floodwaters would not be able to go past the 14m AHD contour line, meaning that the flood affectation of the site is likely to be smaller than what is shown in the flood maps. Flooding of the site is therefore likely to occur in two ways. Initially, the river will overtop its banks in the vicinity of O’Connell Street and rise through the southern car park towards the site. Given that level L00 is at 9.12m AHD, the maximum PMF depth at the southern end of the site would be between about 4m.

This would be sufficient to flood level L00 facilities and services, the pitch and all of the car parks.

However, at some point as the river is rising it would break its banks north and/or west of the site and flow around the site towards O’Connell Street where the topography is lower than the river level. For example, at the peak of a PMF, the river would be overflowing upstream of the site and would flow east along the site’s northern access road towards O’Connell Street at a depth of 0.5m or more. Once it reaches O’Connell Street it would flow south towards the river and join the flood waters which have reached the L00 level from the river rising to the south.

12 VenuesLive Figure 8.

Flood extents and levels adopted by the City of Parramatta Council

Bankwest Stadium - Flood Emergency Response Plan 13 Figure 9. Flood hazard adopted by the City of Parramatta Council

14 VenuesLive 2.3.2 Frequency of Flooding The information provided by Council does not allow to define exactly from which probability event the site would start flooding, however this would be significantly less frequent than the 1% AEP event. Although it is noted that the southern car park can begin flooding in events more frequent than the 5% AEP event. Importantly, the probability that a large flood occurs when a major event is taking place at the site is extremely low, ranging from 0.034% to 0.0000001%, depending on the event and the flood AEP (Table 1).

For reference, the probability of an individual being in a fatal car crash in Australia in year 2016 was 0.005%.(BITRE, 2018), which is about 1,500 times higher than the probability of the site experiencing a PMF during a 30,000 people sport event, and 36,500 times higher than this happening during a 40,000 people concert. However, it is acknowledged that the number of people at risk in the stadium during any individual event is at least 10,000 greater than the number of people in most car accidents. 2.3.3 Flood Rate of Rise and Duration Figure 10 shows the hydrograph of the PMF upstream of the Marsden Street weir extracted from the Upper Parramatta Mike 11 flood model.

The hydrograph shows the water level at a point along the Parramatta river between section 1733 and 1935 in Figure 8. The level at this point is about 0.2m higher than the gauge readings at the Marsden Weir.

This hydrograph was used in this study as a reference as it represents the worst case scenario of rate of rise in proximity to the site. Even in events smaller than the PMF, floodwaters could rise as fast as shown in this hydrograph. For reference, the peak levels of the 5% AEP and 1% AEP flood are also shown, as well as the levels of Level L00 and Level 01 at the site. The chart shows that in a flood rising as fast as the PMF, floodwaters would reach Level L00 after about 2h 20min from the beginning of the rainfall, and that level would be isolated for up to 5 hours.

Table 1. Annual probabilities of a large flood happening while an event is taking place within the site No.

of events per year 1% AEP (the site is flood free) PMF 30k patrons sport event Up to 50 0.034% 0.0000034% 40k patrons concert Up to 2 0.001% 0.0000001% Figure 10. PMF hydrograph near O’Connell Street showing peak levels of the 5% and 1% AEP (in black) and floor levels at the site (in red)

Bankwest Stadium - Flood Emergency Response Plan 15 3 FLOOD FORECASTS AND WARNINGS Monitoring the weather forecasts and warnings will be an integral step in managing the flood risk of the site. This will be critical to being able to evacuate the site before flooding commences. 3.1 BUREAU OF METEOROLOGY (BOM) The Bureau of Meteorology (BoM) has a number of generalised warning products that could provide an indication of an increased flood threat:  Severe Weather Warnings. The Bureau of Meteorology (BoM) issues Severe Weather Warnings whenever severe weather is occurring in an area or is expected to move into an area.

The warnings describe the area under threat and the expected hazards. Warnings are issued with varying lead-times, depending on the weather situation, and range from just an hour or two to 24 hours or sometimes more. The key subtype of Severe Weather Warning to be monitored for the site are warnings with reference to flash flooding for the Sydney Metropolitan Area. These are issued directly to the media by the BoM when there is a high probability of flash flooding as a result of intense rainfall. Severe Weather Warnings may also include other conditions such as damaging winds. New South Wales weather warnings are issued by the BoM and can be found at the following link: www.bom.gov.au/nsw/warnings/ and access the relevant warning;  Severe Thunderstorm Warnings.

A severe thunderstorm may produce intense rain and flash floods, hail, damaging winds, and even tornadoes. The BoM provides two types of Severe Thunderstorm Warnings: - Detailed Severe Thunderstorm Warnings. These are issued for capital cities only with up to 60 minutes of notice, and provide more specific information on individual severe thunderstorm locations; - Broad-based State-wide Warnings. These are based on broad areas such as the Bureau's weather forecast districts, and are issued with up to 3 hours’ notice.  A Flood Watch for the Parramatta River area.

A Flood Watch is a “heads-up” that flood producing rainfall is forecast and flooding may eventuate. These are usually issued one or two days in advance of the expected flooding and about 25% of the time flooding does not eventuate. In addition to the above listed warning products, the BoM has forecast rainfall maps which can be used to estimate the amount of rain expected to fall over the next eight and four days, as well as the next 24 hours. This information is available at the following website: http://www.bom.gov.au/jsp/watl/rainfall/pme.jsp The radar service on the BoM website also shows current rainfall locations and intensities.

The radar station to be used for the site would be the Sydney Terrey Hills Radar (http://www.bom.gov.au/products/IDR714.loop. shtml#skip).

The Bureau of Meteorology also has rainfall and river gauges which show the amount of rainfall that has fallen in the previous 24 hour period and stream gauges which indicate water heights. The closest river gauge is located at the Marsden Weir. Live readings of the river level can be seen at this webpage: Plot version: http://www.bom.gov.au/fwo/IDN60233/IDN602 33.567107.plt.shtml Tabulated version: http://www.bom.gov.au/fwo/IDN60233/IDN602 33.567107.tbl.shtml In order to relate the gauge readings to the hydrograph shown in Figure 10, an offset of 3.94m should be used to account for the fact that the gauge zero is 3.74m AHD and that in floods there is a slope on the water surface from upstream of the O’Connell Street bridge to the gauge at Marsden Weir of about 0.2m.

16 VenuesLive For instance, if the gauge reading is 0.5m, the actual flood level will be: Flood level AHD = gauge reading + 3.94m =0.5m+3.94m= 4.44m AHD 3.2 FLOODSMART In addition to the information provided by the BoM, the City of Parramatta Council has recently put in place a local flood warning system which is freely available to anyone subscribing to the service. The system is called “Floodsmart” and can be accessed at the following link: https://www.cityofparramatta.nsw.gov.au/recre ation-environment/floodsmart- parramatta/flood-warning-service Floodsmart provides flood early warning messages via text, email, or automated voice message.

The system includes seven different warning areas covering Parramatta LGA. The area relevant to the Bankwest stadium is “Westmead and North Parramatta”. The types of flood warnings provided are summarised in Table 2.

Table 2. Flood smart warning system: types of warning messages Type of Warning Message Description MINOR: High risk areas may experience property flooding  Risk to life from fast flowing or deep water near the river or creek  Closure of roads most at risk of flooding  Flooding of land near rivers, creeks, low spots and recreational areas  Water levels may be high for many hours MODERATE: High and Medium risk areas may experience property flooding.  High risk to life from fast-flowing or deep water near the river or creek  Closure of many bridges and roads  Widespread flooding in areas not necessarily near the river  Water levels may be high for many hours MAJOR: High, Medium and Low risk areas may experience property flooding  Damage is possible to buildings and infrastructure  Extreme risk to life from fast-lowing deep water even in areas not near the river or creek  Closure of many bridges, roads and transport routes  Widespread deep flooding in many areas not necessarily near the river  Water levels may be high for many hours NO FURTHER IMPACT  The local conditions should now be improving:  No further flooding is expected in the next 12 hours  Flood levels will continue to drop However:  There may still be dangerous fast flowing water near the river or creek  Debris and contamination may still cause problems in areas that have been flooded

Bankwest Stadium - Flood Emergency Response Plan 17 According to Council’s classification of flood warning areas (Figure 11), the stadium is classified as a development at LOW RISK of flooding. As such, it is at risk of flooding only during a MAJOR flood. However the southern car park is classified as being at MEDIUM RISK and it may experience flooding in a MODERATE flood (Table 3). Floodsmart warnings can be issued with a maximum notice of up to 2 hours, however in rapidly evolving circumstances the warning notice may be shorter.

Table 3. Flood warning types relevant to different items within the site as per the Floodsmart system Element at risk Flood Warning Area Classification Relevant Flood Warnings Stadium, including northern and western car parks and access driveway LOW RISK MAJOR, NO FURTHER IMPACT Southern car park MEDIUM RISK MODERATE, MAJOR, NO FURTHER IMPACT Figure 11.

Flood warning areas as defined in the Floodsmart war system

18 VenuesLive 3.3 OBSERVED FLOOD LEVELS While the BoM and Council have several products which can provide some advanced warning of potential or actual flooding or provide real time data on actual rainfall intensities and river levels, this data may not be accessible during a flood. This may be because the severe storms or flooding damage the gauges or they damage the telecommunications or electricity infrastructure needed to transmit data and disseminate warnings, or there may be human error in interpreting data and issuing warnings. It will therefore also be important to visually monitor water levels in the river.

This would most easily be done from the southern end of the concourse level looking over the southern car park.

Bankwest Stadium - Flood Emergency Response Plan 19 4 EMERGENCY PREPAREDNESS AND RESPONSE CONSIDERATIONS The two main types of responses to a flood emergency are to either:  Evacuate to an area above the reach of floodwaters. This is the NSW SES preferred response, provided that the risks of evacuating are deemed acceptable;  Take Shelter in Place (SIP) (i.e. within the Stadium) and wait until floodwaters have receded and the emergency has passed. SIP is to be considered an alternative to evacuation only when the risks of evacuating are higher than the risks of SIP.

Both evacuation and SIP were considered as possible flood emergency response strategies in this FERP.

This Section provides a summary of the flood emergency response analysis (for evacuation and SIP) that was undertaken as part of this FERP to inform the identification of the most suitable response strategy and management actions. The analysis was undertaken using a worst possible scenario approach. Namely, it was assumed that the worst possible flood (i.e. the Probable Maximum Flood, or PMF) would occur during the largest possible event that will be held at the Stadium (i.e. a 40,000 patron concert). However it should be emphasized that flood emergencies are more likely to occur during normal operating hours (Monday to Friday, 7AM to 7 PM), when only up to 50 staff will be onsite, or during the night, when only security will be on site.

Furthermore, most flood emergencies will be much smaller events than the PMF.

However, by having a FERP which can cater for the largest event in the largest flood, all floods can be appropriately responded to at any time. 4.1 EVACUATION MODELLING 4.1.1 Scope An assessment of the evacuation time in the largest possible site event was undertaken to understand if:  Evacuation would be possible at all before evacuation routes are cut by floodwaters in a PMF;  At what point in time an evacuation order would need to be issued to provide enough notice for all patrons and staff to leave the site before evacuation routes are cut; and  How often, on average, floodwaters would reach the level selected as a trigger for evacuation.

It should be noted that even if the evacuation trigger level is reached and an evacuation order is issued, in most instances floodwaters would stop rising before affecting the site or cutting evacuation routes. However in extremely rare circumstances floodwaters would keep rising to the peak of the PMF and would isolate the site. During a real event it will not be possible to know with sufficient notice when floodwaters will stop rising after the evacuation trigger level is reached. It was therefore deemed desirable that the evacuation trigger level is not reached too often (ideally less often the once every 20 years).

Because in each large event several hundred patrons would reach the site by car, evacuation was modelled as a combination of pedestrian and vehicular evacuation. 4.1.2 Assumptions The following assumptions were used:  The event would host 40,000 patrons, of which 15,000 would be in the pitch and 25,000 in the seating areas;  Management would take about 10 minutes to decide to evacuate and disseminate an evacuation order after they become aware that the trigger level has been reached;  To avoid traffic delays due to pedestrians blocking access to the road to vehicles and vice versa, pedestrian evacuation

20 VenuesLive would begin only when vehicular evacuation has completed.  Patrons would decide to evacuate immediately after an evacuation order is issued;  In line with the assumption of the Stadium Emergency Management and Response Plan, it would take up to 8 minutes for anyone in the stadium’s seating area to reach the Concourse level from the moment they decided to evacuate after an evacuation order has been issued. Once on the concourse there would be no further bottlenecks within the stadium to slow down the flow of evacuees (i.e. free flow);  Patrons on the pitch would be able to evacuate by either walking up to the Concourse level (L01) using the aisles in between seats (20 aisles would be available to do so), or walking through the north-east and north-west tunnels at the relevant corners of the pitch.

Because the south-east and south-west tunnels terminate at level L00 (i.e. 9.12m AHD), these will be cut earlier that all the other exits and as such it was assumed that these tunnels will be closed during an evacuation. This means that patrons in the pitch would take an extra couple of minutes to reach the Concourse level or to exit the stadium though the north-east tunnel in addition to the 8 minutes mentioned above.

Further assumptions applying to pedestrian evacuation only:  Pedestrians would exit the site either from the north-east gate at the Concourse level or from the north-east tunnel as these exit points are the closest to a flood free area in the PMF. Pedestrians would then continue walking north along O’Connell St up to the crossroad with Ross St, where some of them would continue on Ross St (Figure 12);  The bottleneck along the pedestrian evacuation route would be in O’Connell St, immediately north of the stadium’s north-east gate. About 40,000 people would need to walk past this point in an evacuation.

The road width here is 22m (footpaths plus road), but it was conservatively assumed that only 20m would be available for evacuation;  In line with the relevant literature on pedestrian evacuation (Seyfried et al., 2005), pedestrians would be able to move at a speed of at least 700 metres per hour, with a density of up to two people per square metre through the concourse and in areas external to the stadium. Further assumptions regarding vehicular evacuation only:  People evacuating by car would exit the stadium using the closest exit to the relevant car park and would take about 10 minutes to reach their cars after leaving their seats, as they would need to walk a maximum distance of 500m;  All car parking spots would be occupied in any event.

These equate to the following number of cars: - Northern car park - 292 - Western car park -187 - Southern car park- 348 - Total – 827  In line with the assumptions of the NSW SES Timeline Evacuation Model (Opper et al, 2009), vehicular evacuation would proceed at a speed of 600 cars per lane per hour;  All cars in the southern car park would leave the site from the south driveway and move north along O’Connell St or east along Victoria Rd, then north on Villiers St;  All cars parked in the western and northern car parks (total of 479 cars) would leave the site from the northern driveway and move north on O’Connell Street up to Grose St, then continue in O’Connell St and Grose St;  Each driveway would have two lanes available to exit the car park during a flood emergency.

Bankwest Stadium - Flood Emergency Response Plan 21 4.1.3 Evacuation Time Needed Under the assumptions listed in previous section, the following evacuation times were obtained. a) Pedestrians  It would take 1h 25m for 40,000 pedestrians to walk past the bottleneck in O’Connell Street and reach a flood-free area;  The total pedestrian evacuation time, including 10 min for Management to decide to issue the evacuation order and 8-10 min for patrons to walk to the Concourse level, would be 1h 45 min. b) Cars  The 349 cars in the southern car park would take 17 minutes to clear. The total evacuation time for this car park, including 10 min for Management to decide to issue the evacuation order, 8 min for patrons to walk to the Concourse level and 10 additional min to walk to the car, would be 45min.

 The 479 cars in the northern and western car parks would take 24 minutes to clear. The total evacuation time for this car park, including 10 min for Management to decide to issue the evacuation order, 8 min for patrons to walk to the Concourse level and 10 additional min to walk to the car, would be 52min. 4.1.4 Evacuation Timeline An evacuation timeline is usually defined by:  Identifying the hydrograph of the worst possible flood event (the PMF) at a known location nearby the site. This is shown in Figure 10 and Figure 13.  Identifying the level of the lowest point along the evacuation route;  Using the hydrographs, identifying the time at which the lowest point is cut by floodwaters; Figure 12.

Pedestrian Evacuation Route

22 VenuesLive  Subtracting the total evacuation time from the time at which the evacuation route is cut to identify the time at which evacuation should begin;  Identifying the level of floodwaters at the time evacuation should begin to set the evacuation trigger. In this case, given the large size of the site and the fact that the local topography ranges between 6.7m AHD and 15m AHD, two evacuation routes were identified (one vehicular only for cars in the southern car park, the other one both pedestrian and vehicular, for cars in the western and northern car parks and for all patrons on foot).

The lowest point of each route is at very different levels and they are each impacted by flooding rising in the river at different locations. The lowest point along the evacuation route from the southern car park is within the car park itself, at its south-east corner, at a level of 6.7m AHD. This is flooded from water rising in the river at O’Connell Street at the location where the hydrograph in Figure 13 has been extracted from the model. These river levels are about 0.2m higher than the corresponding levels at the Marsden Weir about 200m downstream.

The lowest point along the evacuation route from the western and northern car parks, as well as along the pedestrian evacuation route, is near the junction between the northern driveway and O’Connell Street, at a level of 13.25m AHD.

This is first affected by flooding from water breaking out of the river north of the stadium about 1km upstream of O’Connell Street. Water levels at this point are about 0.5m higher than at O’Connell Street in large floods. The significant difference in ground levels between these two low points and the river levels which affect them means that the two evacuation routes would be cut at very different times during a flood. Namely, the southern car park will flood much earlier and more frequently than the northern driveway. In these circumstances, having a single evacuation trigger for the whole site would be highly impractical, because in most flood events that trigger an evacuation only the southern car park would end up flooding (if at all).

As such, it was decided to evacuate the site in three stages, each one having its own trigger: 1. A first evacuation order would be triggered only for patrons who have parked their cars in the southern car park, which is the first to flood; 2. If floodwaters continue to rise, a second evacuation order would be triggered only for patrons who have parked their cars in the western and northern car park; 3. Once vehicular evacuation is completed, if floodwaters have continued to rise, pedestrian evacuation would be triggered. Alternatively, pedestrians could remain within the stadium (SIP) until floodwaters have receded.

A timeline of the above described evacuation process was generated and associated to the hydrograph of the PMF near O’Connell Street (Figure 10). This was achieved using the total evacuation times calculated in Section 4.2.3 to work backwards from the moment when evacuation routes are cut and identify the relevant evacuation trigger levels and times. The resulting evacuation timeline is shown in Figure 13.

4.2 CONSULTATION The evacuation modelling results, assumptions and timeline described in Section 4.2 were presented and discussed in a face to face meeting with:  A representative from the NSW SES;  The Local Emergency Management Officer, who is the liaison officer for all hazards in Parramatta LGA, including floods and fires ;  A representative from Council’s Development Applications Office;  VenuesLive’s General Manager;  Molino Stewart’s flood engineers.

23 VenuesLive During the meeting the challenges of evacuation and shelter in place for the site were identified.

A series of measures to address these challenges were also proposed, discussed and approved. These are summarised in the following sub-sections. 4.2.1 Evacuation Challenges The following challenges of the proposed evacuation strategy and timeline were identified: a) Evacuation of Southern Car Park Even though the proposed staged evacuation strategy would avoid unnecessary and frequent evacuations of all patrons on site, evacuation of the southern car park would still be triggered very often. In fact, the trigger level at the Marsden Weir gauge would be 4.3m AHD, and the average level at this gauge is about 4.2m AHD, meaning that a small fluctuation in level would trigger evacuation of the car park.

Moreover, issuing an evacuation order only for patrons who have their cars in the southern car park would likely cause concern, if not panic, among all the other patrons. Finally, patrons who have their cars in the southern car park would need to walk from a lower risk zone (i.e. the stadium) to a higher risk zone (i.e. the car park). Any unforeseen delays in the evacuation could result in patrons reaching the car park when this is already flooding. To address these challenges, the NSW SES proposed to close access to the southern car park before the event, if the available flood forecasts suggest that a flood large enough to affect the car park may occur within a few hours.

This suggestion was implemented in this FERP by creating a series of Alert Modes and triggers (refer to Section 5.1). b) Flooding of Level L00 from Southern Gates In a flood rising as fast as the PMF, floodwaters would start entering Level L00 about 20-30 minutes after the pedestrian evacuation order is issued. At that point in time all patrons at level L00 should have already evacuated, but any delays may result in patrons becoming in contact with floodwaters. Figure 13. Evacuation timeline and trigger levels plotted on the PMF hydrograph near O’Connell Street

24 VenuesLive In addition to this, Level L00 contains a large part of the infrastructure and facilities that will need to be fully operative during a flood emergency (e.g. power generator and fuel tank, electric power main switches, fire pump, security rooms). These issues will be addressed by water proofing the two southern access points to level L00 with two 2.4 m high automatic flood gates. The western gate will also require a retaining wall along the road connecting the southern driveway to the western car park (Figure 14). The retaining wall will have the same height as the flood gate (i.e.

2.4m AHD). The gates and retaining wall will be coupled with a series of automated backflow blocking devices to be placed along all drainage pipes connecting the stadium to the river. This system will protect level L00 up to a level of 11.52m AHD. Based on the flood levels provided by Council, it was estimated that this level corresponds approximately to a 1 in 50,000 year average recurrence interval (ARI) flood (Figure 15).

c) Risk of Pedestrians Evacuating South As discussed in Section 4.2, once they have left the site all evacuees would have to head north on O’Connell Street, because there is a risk that at that point O’Connell Street will already be cut by floodwaters in proximity to the river, or that most roads in the CBD will be cut by local flooding. However patrons who will reach the site on foot will likely arrive at Parramatta by train or bus, and both the train station and the bus interchange are located south of the river. Other patrons may decide to drive and park their cars in one of the covered secure car parks in the CBD.

These patrons, when asked to evacuate, would naturally go home in the same way they arrived to Parramatta, and would therefore try and walk south on O’Connell Street and cross the river. This risk will be addressed by ensuring that when pedestrian evacuation commences, there is a sufficient number of staff in O’Connell Street advising evacuees to walk north.

d) Where to Evacuate? Even if all pedestrians evacuated north using the designated evacuation route, there would be no suitable facilities within walking distance to receive such a large number of people. Evacuees would most likely have to wait in the streets until floodwaters withdraw, under intense rain and without any of the services that the stadium would have otherwise provided (e.g. shelter, sustenance, access to toilets, access to information, access to medical aid). This may expose evacuees to risks that could be deemed higher than the risks associated with taking shelter within the stadium.

This issue was discussed during the consultation meeting and it was agreed that the most appropriate solution would be to offer patrons the choice to either evacuate or shelter in place. This will be done by providing suitable information to patrons regarding the implications of evacuating or taking shelter in place. This information will be provided via emergency messages issued via the PA system. 4.2.2 SIP Challenges If patrons made the decision to take shelter within the stadium until the emergency has passed, in the worst possible scenario they would be isolated by floodwaters for about 2h 40min (Figure 13).

In addition to the relatively short isolation time, the maximum water depth along the evacuation route would be around 0.5m. While it is widely acknowledged that there are risks associated with taking shelter in place, these are generally greater for longer isolation times. Nevertheless, the risks of SIP were identified and addressed as part of this FERP. These include:

Bankwest Stadium - Flood Emergency Response Plan 25 Figure 14. Position of flood gates and retaining wall to water proof the southern access points to level L00

26 VenuesLive a) Patrons Walking through Floodwaters Some patrons might become impatient while the site is isolated and walk though floodwaters. This is a known risk for any SIP- based response strategy and can exacerbated by circumstances in which there is a lack of power, sustenance, access to medical care, or overall comfort or inability to access information of the expected duration of isolation.

These risks will be reduced by:  Reducing the probability of power failure to acceptable levels. The stadium will be equipped with two independent power substations. If both substations ceased to function, an emergency power generator located al level L00 would automatically turn on. Furthermore, Level L00 will be protected from flooding with flood gates and retaining walls as described in previous section up to flood events as rare as the 1 in 50,000 ARI (corresponding to a 0.002% AEP on any day or about a 0.00004% AEP during an event).

 Providing access to food and water. The stadium will host several food and beverage retailers. It is expected that the normal stock of food and beverage will be sufficient to cover any sustenance needs for an isolation time of less than 3h. Furthermore, the stadium management will have authority to distribute food and beverage free of charge, should this become necessary. A decision to do so will be made based on an assessment of isolation time and overall condition of patrons.  Providing shelter from the rain and access to toilets. The stadium roof was designed to provide satisfactory protection against weather and rain to patrons in the seating area.

During concerts however, patrons in the pitch would be exposed to the rain and may try to climb up in the seating area to seek shelter. This may result in a higher density of patrons in the seating area, which could eventually lead to public order issues. This risk will be reduced by (a) providing patrons a chance to evacuate, which will create additional room in the covered seating area, and (b) 2 4 6 8 10 12 14 1 10 100 1000 10000 100000 1000000 Peak Flood Level Parramatta River Upstream of O'Connel St (mAHD) Flood ARI 50,000 11.52m Figure 15.Estimated relationship between peak flood levels and Average Recurrence Interval of flood events upstream of O’Connell Street.

Bankwest Stadium - Flood Emergency Response Plan 27 if required in concert events the seating area behind the stage could be opened to accommodate patrons who decided to shelter in place.  Providing updates on the expected flood duration based on communications with the NSW SES. Updates will be provided using the video screens and PA system and the Emergency Warning Intercom System (EWIS), a fire safety system controlled from the Fire Panel with speakers all around the venue. b) Patrons Requiring Medical Attention A medical team will be on site with sufficient staff and equipment to deal with the risk profile of each event, as defined in the stadium Emergency Management and Response Plan.

The medical services provider will have a number of staff on site and be supported by St Johns Ambulance for every event.

c) Risk of Fires A secondary risk generally associated with SIP is the risk of fire. This risk is exacerbated when the isolation time is long and there is lack of power in residential dwellings where people may improvise cooking, heat and lighting using naked flames. food, light or heat, pushing people to light With an isolation time of less than 3 hours, a non-residential setting and emergency power supplies it is extremely unlikely that the risk of fire at the venue would be increased during a flood. Nonetheless, the risk of fire will be managed according to the stadium Fire Emergency Plan, and will be reduced thanks to the stadium automated fire suppression system.

In addition to the above, the stadium will feature the following emergency management equipment:  Public Announcement (PA) system. The PA system features sufficient speakers to reach each part of the playing field and seating area. The PA system control room will be located well above the reach of floodwaters at level L04.  The Emergency Warning Intercom System (EWIS), a fire safety system controlled from the Fire Panel with speakers covering every part of the venue. This will be used for official emergency communications such as evacuation messages. EWIS will have a larger reach than the PA system, which was designed for entertainment purposes and will cover only the pitch and seating areas.

 Video screen. A large screen will be installed on top of the seating area and will be visible from the pitch and all seats. The screen main purpose will be to provide information related to the event being held, but if needed will be used for emergency purposes. For instance, flood emergency messages will be displayed on the screen.  A CCTV camera system. The system will cover all parts of the site including the car parks. Live videos will be transmitted to the control room at level L04 and will be monitored by the Chief Warden (or delegates).

28 VenuesLive 5 FLOOD EMERGENCY RESPONSE PLAN This section outlines the basic principles underlying flood emergency response (Section 5.1), roles and responsibilities (Section 5.2), communication methods (Section 5.3) and the list of response actions and triggers (Section 5.4).

5.1 EMERGENCY RESPONSE PHILOSOPHY 5.1.1 Priorities This FERP recognises that protection of life is of critical and primary importance. This FERP is principally concerned with the safety and comfort of patrons and staff. All flood emergency responses recommended in this FERP are to recognise the primacy of life and wellbeing over property.

Nonetheless, it is recommended that the Stadium Management and staff take all necessary measures outside of this FERP to manage the risks which flooding poses to the site. The FERP sets emergency management prevention, preparedness and response measures that are relevant to a flood emergency. Broader emergency management guidance for any type of hazards that could affect the Stadium are defined in the Stadium the Emergency Management and Response Plan under which this FERP sits. 5.1.2 Alert Modes To assist in managing flood risks and communicating response actions, five flood alert modes have been developed for use in this FERP.

They have been colour coded to further assist in communication. They are:  White: normal operations  Yellow: flooding of the site in the next 24 hours may be possible  Orange: flooding of the southern car park in the next two hours is possible  Red: flooding of the site in the next two hours is possible  Black: flooding of the site is possible within the next hour  Green: all clear, floodwaters have withdrawn and there is flood-fee access to or from the premises These may be revised up or down depending on the changing forecasts and actual conditions. Once a decision is made to cancel an event this cannot be revised.

An Alert Mode Table has been developed which nominates thresholds that trigger escalation of alert modes.

It is recommended that the Alert Table plays a key role in the planning and training processes before a flood occurs, as well as when flooding is possible and when it does happen. It will be important to maintain the Alert Table and update this if new information is made available and review it after events which trigger any level of flood response. The Alert Mode Table is shown in Table 4 and will be used to define the trigger points for undertaking actions when flooding is occurring or could possibly occur.

It should be stressed that the Alert Mode MUST be escalated if any one of these thresholds alone is reached or exceeded because there is a high degree of certainty that the corresponding management actions will be necessary.

29 VenuesLive Table 4. Alert Mode Table setting triggers for each Alert Mode. A single trigger is necessary and sufficient to activate the relevant Alert Mode. WHITE Normal Operations YELLOW Flooding of the site possible within the next 24 hours ORANGE Flooding of the southern car park is possible within the next 2 hours RED Flooding of the site is possible within the next 2 hours BLACK Flooding of the site is possible within the next hour GREEN All clear after flood event BoM Severe Weather Warning for the Parramatta Area Not Applicable A Severe Weather Warning is issued OR ↴ Not Applicable Not Applicable Not Applicable Not Applicable BoM Flood Watch issued for Parramatta River Not Applicable A Flood Watch is issued for the Parramatta River OR↴ Not Applicable Not Applicable Not Applicable Not Applicable City of Parramatta Floodsmart warning system Not Applicable A MINOR flood warning is issued A MODERATE flood warning is issued OR↴ A MAJOR flood warning is issued OR↴ Not Applicable A NO FURTHER IMPACT warning is issued Marsden Weir live gauge reading AND BoM forecast rainfall Not Applicable Not Applicable Marsden Weir gauge reading = 0.56m AND 24h forecast rainfall is 50mm or greater OR↴ Marsden Weir gauge reading = 3.06m OR↴ Marsden Weir gauge reading = 4.16m OR↴ Not Applicable Visual Observation Not Applicable Not Applicable Floodwaters are sighted in the green area between the southern car park, the river and O’Connell Street OR↴ Floodwaters are sighted entering the southern car park OR↴ Floodwaters are sighted half way through the southern car park OR↴ Not Applicable Direct communication from NSW SES Not Applicable Not Applicable Received advice that the southern car park may flood.

Received notification that a MAJOR flood is expected Received evacuation order The SES gives the all clear

Bankwest Stadium - Flood Emergency Response Plan 30 5.2 RESPONSIBILITIES Roles and responsibilities in case of an emergency are defined in detail in the Stadium Emergency Management and Response Plan. This section will provide an overview of the key information that is relevant to a flood emergency. The responsibility of successful implementation of the Flood Emergency Response Plan lies with the site management (VenuesLive), however the NSW SES, as the State combat agency for flood events, and the NSW Police Force have right to and may intervene before, after or during a flood to provide guidance or prescriptive directions to VenuesLive.

Any decision to evacuate the site will be made in consultation with the NSW SES and the NSW Police Force.

VenuesLive will provide the following staff resources to coordinate the management of flood emergencies:  The Emergency Organisation Committee (ECO), including members of the Stadium Management who are trained in emergency preparedness and response. The ECO will represent VenuesLIve senior management and will have authority to escalate alert modes and issue emergency messages to staff and patrons;  A Chief Warden, who will be located in the Event Control Room and have access to the resources necessary to manage an incident (e.g. flood alert triggers, CCTV cameras, flood gate controls, PA system).

The Chief Warden will be a senior member of the Stadium Management Team. The Chief Warden will be onsite during events. During normal operating hours, a Chief Warden will be nominated by the ECO should a flood emergency arise;  Area Wardens and Wardens. These will be members of VenuesLive’s Customer Service and Security teams, and will be trained to deal with all types of emergencies. Area Wardens and Wardens will follow the directions of the Chief Warden. An Area Warden will be responsible for a number of Wardens in a particular area (e.g. level 3 Area Warden may have 6 Wardens on level 3 positioned at critical doors or on egress paths).

For a capacity 30,000 football event there will be approximately 30 Area Wardens and 200 Wardens on site. The numbers for smaller and bigger events will be dependent on what areas are open and the risk profile. During normal operating hours outside of events, members of the permanent stadium team will have Area Warden or Warden duties in the event of an emergency situation. 5.2.1 NSW State Emergency Services The NSW State Emergency Service is the lead combat agency for flooding in NSW. It can command resources from other government organisations including local councils, Roads and Traffic Authority and the Police to assist in flood operations under its command.

Under the State Emergency and Rescue Management Act, 1989, the SES has the power to direct any citizen or organisation to take actions in response to flooding. This includes the power to order evacuations. Any flood response directive issued by the SES or by delegated authority to others acting on its behalf must be followed by Bankwest Stadium management, staff, event staff, performers, suppliers and patrons. This includes any order to evacuate the site or not evacuate the site, irrespective of what decisions have been made by management in accordance with this FERP.

5.2.2 The Emergency Organisation Committee (ECO) The ECO will be responsible for ensuring that this FERP is:  Reviewed annually or after any flood or site evacuation to reflect any lessons learnt or changes in the site layout, features or operations or to incorporate new data on flood behaviour as this becomes available;  Included in induction and training of site security staff (i.e. Chief Warden, Areas Wardens and Wardens) to a level appropriate to their responsibilities under the FERP; and

Bankwest Stadium - Flood Emergency Response Plan 31  Incorporated in the planning phase of each event, including concerts.

The ECO will also be responsible for the following tasks:  Maintain a direct communication line with the Chief Warden or delegates at all times;  Issue evacuation/shelter in place orders in accordance with this FERP. ;  Ensure the Chief Warden or delegates are aware of flood risks and of the risk management actions and responsibilities detailed in this FERP;  Ensure that there is a sufficient number of Warden and Area Wardens to coordinate the FERP;  Organise a drill of the flood emergency response procedures annually;  Support the Chief Warden, Area Wardens and Wardens in their duties; and  Ensure that an annual audit is undertaken of the resources necessary to implement this FERP.

5.2.3 Chief Warden The Chief Warden (or delegates) will:  Ensure that all Area Wardens and Wardens who are on site are aware of the flood risks and the flood management procedures detailed in this FERP;  Support the Area Wardens and Wardens in their duties;  Maintain a register of the staff and sub- contractors on site at all times, including contact details and emergency contacts;  Ensure that the Stadium flood management measures and infrastructure are functional;  Lead the annual drill of the flood emergency response procedures.  Monitor flood warnings and alert mode triggers in accordance with this FERP;  Escalate alert modes in accordance with the relevant triggers set in this FERP;  Communicate flood response messages to Area Wardens, Wardens, staff and patrons in accordance with this FERP;  Coordinate all flood emergency procedures;  Participate in a review of this FERP annually and following a major flood.

5.2.4 Area Wardens and Wardens  Assist the Chief Warden implement flood emergency response procedures as required;  Participate in the annual test of the flood emergency response procedures;  Participate in a review of this FERP annually and following a major flood. 5.2.5 Staff and Contractors  Follow the directions of Area Wardens and Wardens or PA announcements;  Report any concerns 5.2.6 Patrons, Entertainment Personnel and Media  Follow the directions of Area Wardens and Wardens or PA announcements;  Report any concerns 5.3 COMMUNICATION METHODS Different communication methods and channels will be available to the ECO, the Chief Warden, Area Wardens, Wardens, staff and patrons at any moment before, during and after the event.

The selected communication methods are specific to the type of user and are summarised in the following sections. For more details please refer to the Emergency Management and Response Plan.

5.3.1 The Emergency Committee Organisation (ECO) The ECO will communicate with the Chief Warden using the following methods:  Via a two way radio system;  Via telephone or email;

32 VenuesLive  At regular management meetings. 5.3.2 Chief Warden The Chief Warden (or delegates) will communicate with Area Wardens and Wardens using the following methods:  Via a two way radio system (during events only);  Warden Intercom Phones (WIP’s)(during events only);  Via telephone or email;  At regular Customer Service and Security team meetings. 5.3.3 Patrons Patrons, Entertainment Personnel and Media will receive communications from the ECO or Chief Warden in the following ways: During events:  Via the stadium PA system and video screens;  Via the EWIS system (Emergency Warning Intercom System);  Direct communication via Area Wardens and Wardens.

Before Events:  Social media;  TV and Radio;  Via the organisation hiring the Stadium who have contact with their members (e.g. Parramatta Eels)  Via e-mail, if the address was provided when purchasing the ticket online; 5.4 WHAT DO TO BEFORE, DURING AND AFTER A FLOOD The proposed set of actions to be undertaken in response to a flood will change based on when the emergency occurs, and the Alert Mode that is active at that point in time. The management actions listed below are organised by Alert Mode and are also provided in a Flood Actions Checklist in Appendix A. 5.4.1 White Alert Mode – Normal Operations The stadium will be operated in White Alert Mode if none of the triggers listed in the Alert Mode Table (Table 4) is detected.

In other words, the stadium will remain in White Alert mode until there is evidence that a flood might occur with the next 24 hours.

When the stadium is operated in White Alert Mode, the Emergency Organisation Committee (ECO) will:  Ensure that this FERP is reviewed annually or after any flood event or site evacuation to reflect any lessons learnt or changes in the site layout, features or operations or to incorporate new data on flood behaviour as this becomes available;  Ensure that this FERP is included in induction and training of site security staff (i.e. Chief Warden, Areas Wardens and Wardens) to a level appropriate to their responsibilities under the FERP;  Ensure that this FERP is incorporated in the planning phase of each event, including concerts;  Ensure that the Chief Warden or delegates are aware of flood risks and of the risk management actions and responsibilities detailed in this FERP;  Ensure that that there is a sufficient number of Warden and Area Wardens to coordinate the FERP should need be;  Organise a drill of the flood emergency response procedures annually; The Chief Warden (or delegates) will:  Daily monitor the sources of information for the triggers of the alert modes as per Table 4.

 Ensure that all Area Wardens and Wardens who are on site are aware of the flood risks and the flood management procedures detailed in this FERP;  Maintain a register of the staff and sub- contractors on site at all times, including contact details and emergency contacts;

Bankwest Stadium - Flood Emergency Response Plan 33  Ensure that the Stadium flood management measures and infrastructure are functional;  Lead the annual drill of the flood emergency response procedures.  Participate in a review of this FERP annually and following a major flood.

The Area Wardens and Wardens will:  Participate in the annual test of the flood emergency response procedures;  Participate in a review of this FERP annually and following a major flood. 5.4.2 Yellow Alert Mode The Yellow Alert Mode is called by the Chief Warden if any of the relevant triggers of Table 4 are detected. Under the Yellow Alert Mode, a flood affecting the site is possible in the next 24 hours. The management actions to be undertaken will depend on when the Yellow Alert Mode is called, and are reported below. a) More than 24 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to yellow;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours;  Every four hours, monitor the sources of information for the triggers of the upper alert modes as per Table 4.

b) Between 24hours and 4 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to yellow;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange;  Every hour monitor the sources of information for the triggers of the upper alert modes as per Table 4.

c) Less than 4 hours before an event and during an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to yellow;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange;  Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4.

The ECO, Area Wardens and Wardens will:  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange. 5.4.3 Orange Alert Mode The Orange Alert Mode is called by the Chief Warden if any of the relevant triggers of Table 4 are detected. Under the Orange Alert Mode, a flood affecting the southern car park is possible within the next 2 hours. The management actions to be undertaken will depend on when the Orange Alert Mode is called, and are reported below. a) More than 24 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to orange;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the

34 VenuesLive southern car park is possible in the next 2 hours;  Communicate to all staff and visitors on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway;  Every four hours, monitor the sources of information for the triggers of the upper alert modes as per Table 4. The ECO, Area Wardens and Wardens will:  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red. b) Between 24hours and 4 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to orange;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the southern car park is possible in the next 2 hours;  Communicate to all staff and visitors on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway;  Hourly monitor the sources of information for the triggers of the upper alert modes as per Table 4 The ECO will:  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red.

The Area Wardens and Wardens will:  Prepare to close access to the southern car park;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red. c) Less than 4 hours before an event OR during an event Trigger for action: Always The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to orange and that an evacuation message for only the southern car park needs to be issued to patrons and staff within 10 minutes;  Communicate to Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the southern car park is possible in the next 2 hours;;  Ask Area Wardens and Wardens who are on site to immediately close vehicular access to the southern car park;  Communicate to all staff on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway;  Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4.

The ECO will:  Within 10 minutes from receiving communication from the Chief Warden that the orange alert mode was triggered, decide whether an evacuation message for the southern car park will be issued. If time allows, consult with the NSW Police Force and/or NSW SES regarding the evacuation of the southern car park;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red. Area Wardens and Wardens will:  Close vehicular access to the southern car park until further notice;  Prepare to facilitate evacuation of all cars from the southern car park;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red.

Bankwest Stadium - Flood Emergency Response Plan 35 Trigger for action: When the southern car park evacuation message is approved by the ECO: The Chief Warden will:  Using the stadium EWIS system, PA system and Video Screen issue the following southern car park evacuation message to patrons: “Important communication to patrons who have parked their cars in the car park between the stadium and O’Connell Street bridge: due to intense rain, there is a risk that the car park may flood within 45 minutes. If you wish to move your cars, please proceed to the car park now and move them away from the river.

Should the car park flood, access to the car park will be closed until further notice. At this stage, there is no flood risk for any other car parks at the stadium”.  Keep monitoring the evacuation process through the CCTV cameras;  Ask Area Wardens and Wardens to help address any concerns of patrons arising from the evacuation message. Area Wardens and Wardens will:  Facilitate evacuation of patrons who have parked their cars in the southern car park;  Redirect north any vehicles wanting to evacuate south in O’Connell Street;  Help address any concerns of patrons arising from the evacuation message.

5.4.4 Red Alert Mode The Red Alert Mode is called by the Chief Warden if any of the relevant triggers of Table 4 are detected. Under the Red Alert Mode, a flood affecting the site is possible within the next 2 hours. The management actions to be undertaken will depend on when the Red Alert Mode is called, and are reported below. a) More than 24 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Red;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Red and tell them that a flood affecting the stadium is possible in the next 2 hours;  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green.

 Hourly monitor the sources of information for the triggers of the upper alert modes as per Table 4. The ECO, Area Wardens and Wardens will:  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green. The Area Wardens and Wardens will:  Close vehicular and pedestrian access to the southern car park until further notice;  Communicate to all staff and visitors on site that the southern car park is flooding or is at high risk of imminent flooding and that both vehicular and pedestrian access to the car park are now closed until further notice.

b) Between 24hours and 4 hours before an event The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Red;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Red and tell them that a flood affecting the stadium is possible in the next 2 hours;  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green;  Every 30 minutes monitor the sources of information for the triggers of the upper alert modes as per Table 4.

36 VenuesLive The ECO, Area Wardens and Wardens will:  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green. The Area Wardens and Wardens will:  Close vehicular and pedestrian access to the southern car park until further notice;  Communicate to all staff and visitors on site that the southern car park is flooding or is at high risk of imminent flooding and that both vehicular and pedestrian access to the car park are now closed until further notice.

c) Less than 4 hours before an event OR during the event Trigger for action: always The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Red and as such the event should be cancelled as per this FERP;  Communicate to Area Wardens and Wardens who are on site and who are about to get to the site that the stadium Alert Mode has escalated to Red;  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green.

 Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4. The ECO will:  Within 10 minutes from receiving communication from the Chief Warden that the Red alert mode was triggered, decide whether the event will be cancelled. Consultations with the NSW Police Force and/or NSW SES are recommended if time allows;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or Green. The Area Wardens and Wardens will:  Close pedestrian and vehicular access to the southern car park;  Prepare for the event cancellation;  Prepare to facilitate evacuation of staff and patrons who are on site.

Trigger for action: the ECO cancels the event An event cancellation within 4 hours from the beginning of the event may require a full evacuation of the site. Although at this point in time only some of the entertainment personnel, media and patrons are likely to be on the premises, if the event is cancelled minutes before the scheduled event beginning time the stadium could already be at capacity. The Chief Warden (or delegate) will:  If the event is ongoing, stop the event following the procedure detailed in the stadium Emergency and Response Plan;  If the event has not started yet, using the communication methods listed in section 5.3 of this FERP, communicate to all staff entertainment personnel, media and patrons due to arrive on site that the event is now cancelled due to flood risk;  Using the EWIS system, issue a selective evacuation warning message only to people who have parked their cars in the northern and western car parks.

These will include: - Sport players or performers and their staff; - Media, suppliers and officials; - VIP Patrons and patrons who have booked private suites at level L03 or L04.

The evacuation warning message should NOT be delivered to regular patrons at this stage, as it will be preferable for these not to leave the site while a vehicular evacuation is ongoing. The message content should be to the effect of: “We regret to inform you that due to intense rain and risk of flooding the event is now cancelled. Please make your way in an orderly fashion to your vehicles and evacuate the stadium car parks by driving north on O’Connell Street and Pennant Hills Road”.

Bankwest Stadium - Flood Emergency Response Plan 37  Instruct Area Wardens and Wardens to facilitate evacuation of the western and northern car parks;  Monitor the vehicular evacuation of the western and northern car parks through the CCTV cameras;  Provide updates to the ECO as needed.

 Contact the NSW SES and inform them that the event was cancelled before kick off, vehicular evacuation of the northern and western car parks is ongoing and all patrons on foot will be able to leave the site shortly. Provide the NWS SES with the estimated number of patrons on site at that point in time.

Area Wardens and Wardens will:  Facilitate evacuation of patrons who have parked their cars in the western and northern car parks;  Redirect north any vehicles wanting to evacuate south in O’Connell Street;  Help address any concerns of patrons arising from the evacuation message. Trigger for action: vehicular evacuation of the northern and western car park is complete The Chief Warden will:  Instruct Area Wardens and Wardens to close access and egress to and from all exits, tunnels and gates except from the main north-eastern gate at the Concourse level and the north-east tunnel connecting the playing field to O’Connell Street.

 Using the EWIS system, video screen and PA system, issue an event cancellation message for all patrons and staff who are still on site. The message content should be to the effect of “Important message to all patrons and staff: due to intense rain and risk of flooding, we regret to inform you that the event is now cancelled. If you wish, you can now leave the site from the north-east gates in an orderly fashion as directed by our security staff. Please note that once outside, you may not be able to cross the river or access the CBD due to flood risk. If you do not wish to leave now, you may remain in the stadium until the flood risk has passed.

This may take a few hours”.

 Using the video screen and PA system, broadcast messages for patrons who have decided to shelter in place to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; - Provide updates on the flood emergency as these are communicated by the NSW SES  Contact the NSW SES and inform them that all patrons are now able to leave the site or to shelter in place;  Request the NSW SES to provide regular updates on the flood emergency. Area Wardens and Wardens will:  Facilitate pedestrian evacuation of all patrons who wish to evacuate;  Have at least one staff member at each closed exit to redirect evacuating pedestrians to the north-eastern gate;  Redirect north any patrons wanting to walk south in O’Connell Street towards the river;  Help address any concerns of patrons arising from the evacuation message;  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

5.4.5 Black Alert Mode The Black Alert Mode is called by the Chief Warden if any of the relevant triggers of Table 4 are detected. Under the Black Alert Mode, flooding is ongoing in the southern car park and it may reach the stadium within the next hour. The management actions to be undertaken will depend on when the Black Alert Mode is called, and are reported below. a) More than 24 hours before an event Trigger for action: always The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Black and the site should be evacuated;

38 VenuesLive  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next hour;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green.

 Contact the NSW SES and communicate that the stadium has entered the Black Alert Mode. Explain that his equates to a potential risk of floodwaters affecting the stadium within the next hour.  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the emergency has passed.

The ECO will:  Within 10 minutes from receiving communication from the Chief Warden that the Black alert mode was triggered, decide whether the site will be evacuated. Consultations with the NSW Police Force and/or NSW SES are recommended if time allows;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green. The Area Wardens and Wardens will:  Close vehicular and pedestrian access to the southern car park until further notice;  Communicate to all staff and visitors on site that the southern car park is flooding and that both vehicular and pedestrian access to the car park are now closed until further notice.

 Prepare for evacuation;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green. Trigger for action: the ECO issues an evacuation order The Chief Warden will:  Using the EWIS system, instruct all staff and visitors to evacuate the site. Evacuation will be done preferably by car. It is assumed that there will be enough cars on site to evacuate all staff and visitors (in normal operating hours there will be up to 50 staff on site);  Ensure that the CCTV network can be accessed remotely to monitor the premises after these have been evacuated  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium  Evacuate the site The Area Wardens and Wardens who are on site will:  Facilitate evacuation of all staff from the premises;  Evacuate the site.

b) Between 24hours and 4 hours before an event If the Stadium is in or enters the Black Alert Mode between 24 hours and 4 hours before an event, the event should be cancelled and the site evacuated.

Trigger for action: always The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Black and that the event should be cancelled and the stadium evacuated as per this FERP;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next hour;  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice;  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the emergency has passed;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green.

The ECO will:  Within 10 minutes from receiving communication from the Chief Warden that the Black alert mode was triggered, decide whether the event will be cancelled and the site evacuated. Consultations with the NSW Police Force

Bankwest Stadium - Flood Emergency Response Plan 39 and/or NSW SES are recommended if time allows;  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green. The Area Wardens and Wardens will:  Close vehicular and pedestrian access to the southern car park until further notice;  Communicate to all staff and visitors on site that the southern car park is flooding and that both vehicular and pedestrian access to the car park are now closed until further notice;  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium  Prepare for evacuation.

Trigger for action: the ECO cancels the event and issues an evacuation order for the site The Chief Warden (or delegate) will:  Using the EWIS system, communicate to all staff and visitors on the premises that the event is cancelled due to flood risk, and instruct everyone to evacuate the site. Evacuation will be done preferably by car. It is assumed that there will be enough cars on site to evacuate all staff (in normal operating hours there will be up to 50 staff on site);  Using the communication methods listed in section 5.3 of this FERP, communicate to all staff, entertainment personnel, media and patrons due to attend the event that the event is now cancelled due to flood risk;  Ensure that the CCTV network can be accessed remotely to monitor r the premises after these have been evacuated  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium  Evacuate the site The Area Wardens and Wardens who are on site will:  Facilitate evacuation of everyone from the premises;  Evacuate the site.

c) Less than 4 hours before an event OR during the event If the stadium is in or enters the Black Alert mode less than 4 hours before the event scheduled start time or during the event::  a decision to cancel the event should have already been made;  an evacuation order for any vehicles in the western and northern car parks should have already been issued;  vehicular evacuation from all the stadium car parks should have already successfully completed. Trigger for action: always The Chief Warden (or delegate) will:  Communicate to the ECO that the stadium Alert Mode has escalated to Black and a decision about issuing a voluntary pedestrian evacuation warning message must be made within 10 minutes;  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next hour;  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the emergency has passed; The ECO will:  Within 10 minutes from receiving communication that the stadium has entered the Black Alert Mode, make a decision about issuing a voluntary pedestrian evacuation warning message.

Consultations with the NSW Police Force and/or the NSW SES are recommended if time allows. In making this decision, the ECO should consider whether: - A. vehicular evacuation from all car parks has successfully completed. If this is the case, there will be enough time to complete a pedestrian evacuation before evacuation routes are cut. If this is not the case, evacuation routes may cut before pedestrian evacuation has successfully completed, and asking patrons to take shelter within the stadium would be a safer alternative; and

40 VenuesLive - B. an event cancellation notification has already been issued to all patrons in the stadium. In this case patrons may be already leaving the site and a further evacuation message will not be necessary. Trigger for action: Vehicular evacuation from all car parks has successfully completed when the Black Alert Mode is activated AND An event cancellation notification has NOT been issued to all patrons in the stadium AND the ECO issues a voluntary pedestrian evacuation warning message The Chief Warden (or delegate) will:  Instruct Area Wardens and Wardens to close access and egress to and from all exits, tunnels and gates except from the main north-eastern gate at the Concourse level and the north-east tunnel connecting the playing field to O’Connell Street.

 Using the EWIS system, video screen and PA system, issue an event cancellation and evacuation warning message for all patrons and staff who are still on site. The message content should be to the effect of “Important message to all patrons and staff: due to intense rain and risk of flooding, we regret to inform you that the event is now cancelled. If you wish, you can now leave the site from the north-east gates in an orderly fashion as directed by our security staff. Please note that once outside, you may not be able to cross the river or access the CBD due to flood risk. If you do not wish to leave now, you may remain in the stadium until the flood risk has passed.

This may take a few hours”.  Using the video screen and PA system, broadcast messages for patrons who have decided to shelter in place to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; - Provide updates on the flood emergency as these are communicated by the NSW SES  Contact the NSW SES and inform them that voluntary pedestrian evacuation is ongoing, and some of the patrons may decide to take shelter in the premises;  Request the NSW SES to provide updates on the flood emergency. Area Wardens and Wardens will:  Facilitate pedestrian evacuation of patrons who wish to leave the site;  Have at least one staff member at each closed exit to redirect evacuating pedestrians to the north-eastern gate;  Redirect north any patrons wanting to walk south in O’Connell Street towards the river;  Help address any concerns of patrons arising from the evacuation message;  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

Trigger for action: Vehicular evacuation from all car parks has NOT successfully completed when the Black Alert Mode is activated AND the ECO issues a Shelter in Place warning message The Chief Warden will:  Using the EWIS system, video screen and PA system, issue an event cancellation and shelter in place warning message for all patrons and staff who are still on site. The message content should be to the effect of “Important message to all patrons and staff on the premises: due to intense rain and risk of flooding, we regret to inform you that the event is now cancelled. The stadium is equipped with flood emergency management devices and will provide a safe shelter until the emergency has passed.

All patrons should remain within the stadium until further notice. Leaving the stadium before then will result in significant risks.”  Instruct Area Wardens patrol all exits to discourage people from leaving the site;  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium

Bankwest Stadium - Flood Emergency Response Plan 41  Using the video screen and PA system, broadcast messages for patrons to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; - Provide updates on the flood emergency as these are communicated to the ECO by the NSW SES  Contact the NSW SES and inform them that pedestrian evacuation was not possible, and that most patrons will be taking shelter within the premises until the emergency has passed;  Request to the NSW SES regular updates on the flood emergency. Area Wardens and Wardens will:  Patrol each exit to discourage people from leaving the site;  Help address any concerns of patrons arising from the evacuation message;  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

Trigger for action: The flood gates at the L00 southern access gates or the stormwater backflow blocking devices malfunction, OR Floodwaters outside the flood gates reach a level of about 0.5m below the top of the gates, OR Floodwaters are sighted inside the stadium at Level L00 The Chief Warden will:  Using the EWIS system, video screen and PA system, request that all patrons and staff located at Level L00 reach the Concourse level. The message will state that the Concourse level is safe as it sits above the reach of any possible flood event;  Instruct Area Wardens and Wardens to facilitate the relocation of patrons to the Concourse level.

The Area Wardens and Warden will:  Open all access points from the playing field to the seating areas;  Coordinate the relocation of patrons to the Concourse Level;  Intensify patrols of the seating areas to maintain order and address any medical emergencies by directing these to the on sit medical team. 5.4.6 Green Alert Mode The Green Alert Mode is called by the Chief Warden upon receiving notification from the NSW SES that the flood emergency has now passed. The management actions to be undertaken are reported below. The Chief Warden (or delegates) will:  Communicate to the ECO that the NSW SES has provided the “all clear” and the flood emergency has now passed;  Every hour, keep monitoring the sources of information for the triggers of the alert modes as per Table 4.

 Listen to the local ABC radio station for updates on the weather/ flood situation;  If the stadium or the stadium car parks have experienced any flooding, coordinate a hazard assessment, prepare safe work methods statements and supply staff with personal protective equipment consistent with the known hazards which can be associated with floods: - Slips, trips and falls; - Sharp debris; - Venomous animals; and - Contaminated water and sediments.  Communicate the “all clear” to staff  If there are patrons taking shelter in the stadium, use the EWIS system, PA system and video screen to disseminate the following message: “important message to all patrons: The NSW State Emergency Service has now confirmed that the flood emergency has passed and it is safe to leave the site.

Please move to the closest exit in an orderly fashion as directed by our security staff”. Additional information about the flooding of Parramatta CBD

42 VenuesLive and the availability of public transport should be added if that is known. Wardens and Area Wardens will:  If there are patrons taking shelter in the stadium, open all exit gates;  Provide support while patrons leave the site;  Help address any concerns of patrons arising from the request to leave the site;  Identify any medical emergencies and report these to the medical team; The ECO will:  Review this FERP to reflect any lessons learnt or changes in the site layout, features or operations or to incorporate new data on flood behaviour as this becomes available.

Bankwest Stadium - Flood Emergency Response Plan 43 REFERENCES Bureau of Infrastructure, Transport and Regional Economics (BITRE), 2018, International road safety comparisons 2016, BITRE, Canberra ACT.

Opper, S.; Cinque, P.; Davies, B. (2009) Timeline Modelling of Flood Evacuation Operations, Proceedings of the First International Conference on Evacuation Modelling and Management, Den Haag, The Netherlands, 23-25 September Seyfried, A, Steffen, B., Klingsch, W., and Boltes, M. (2005), ‘The Fundamental Diagram of Pedestrian Movement Revisited’, Journal of Statistical Mechanics, Vol 1, 1-13

APPENDIX A – FLOOD ACTIONS CHECKLIST

Bankwest Stadium - Flood Emergency Response Plan 3 WHITE ALERT MODE When: Trigger: Action Who is responsible What is needed Always annually or after any flood  Ensure that this FERP is reviewed annually or after any flood event or site evacuation to reflect any lessons learnt or changes in the site layout, features or operations or to incorporate new data on flood behaviour as this becomes available; the Emergency Organisation Committee (ECO) Flood Emergency Response Plan At all times  Ensure that this FERP is included in induction and training of site security staff (i.e.

Chief Warden, Areas Wardens and Wardens) to a level appropriate to their responsibilities under the FERP; the Emergency Organisation Committee (ECO) Flood Emergency Response Plan Staff induction At all times  Ensure that this FERP is incorporated in the planning phase of each event, including concerts; the Emergency Organisation Committee (ECO) Flood Emergency Response Plan Position descriptions At all times  Ensure that the Chief Warden or delegates are aware of flood risks and of the risk management actions and responsibilities detailed in this FERP; the Emergency Organisation Committee (ECO) Flood Emergency Response Plan At all times  Ensure that that there is a sufficient number of Warden and Area Wardens to coordinate the FERP should need be; the Emergency Organisation Committee (ECO) Flood Emergency Response Plan Event size Annually  Organise a drill of the flood emergency response procedures annually the Emergency Organisation Committee (ECO) Flood Emergency Response Plan All staff available

4 VenuesLive WHITE ALERT MODE When: Trigger: Action Who is responsible What is needed At all times  Daily monitor the sources of information for the triggers of the alert modes as per Table 4. Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Ensure that all Area Wardens and Wardens who are on site are aware of the flood risks and the flood management procedures detailed in this FERP; Chief Warden Flood Emergency Response Plan At all times  Maintain a register of the staff and sub-contractors on site at all times, including contact details and emergency contacts; Chief Warden Details of all staff and subcontractors At all times  Ensure that the Stadium flood management measures and infrastructure are functional; Chief Warden Flood Emergency Response Plan Access to flood management infrastructure Regular service of technical equipment Annually  Lead the annual drill of the flood emergency response procedures.

Chief Warden Flood Emergency Response Plan Annually and after  Participate in a review of this FERP annually and following a Chief Warden Flood Emergency

Bankwest Stadium - Flood Emergency Response Plan 5 WHITE ALERT MODE When: Trigger: Action Who is responsible What is needed each flood major flood Response Plan Annually  Participate in the annual test of the flood emergency response procedures; Area Wardens and Wardens Flood Emergency Response Plan Annually and after each flood  Participate in a review of this FERP annually and following a major flood Area Wardens and Wardens Flood Emergency Response Plan

6 VenuesLive YELLOW ALERT MODE When Trigger Action Who is responsible What is needed More than 24 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to yellow; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours; Chief Warden Flood Emergency Response Plan At all times  Every four hours, monitor the sources of information for the triggers of the upper alert modes as per Table 4 Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone Between 24hours and 4 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to yellow; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours; Chief Warden Flood Emergency Response Plan Annually  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange; Chief Warden Flood Emergency Response Plan

Bankwest Stadium - Flood Emergency Response Plan 7 YELLOW ALERT MODE When Trigger Action Who is responsible What is needed At all times  Every hour monitor the sources of information for the triggers of the upper alert modes as per Table 4 Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone Less than 4 hours before an event and during an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to yellow; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to yellow and tell them that a flood affecting the site is possible in the next 24 hours; Chief Warden Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange; Chief Warden Flood Emergency Response Plan At all times  Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4.

Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Orange. ECO, Area Wardens and Wardens Flood Emergency Response Plan

8 VenuesLive YELLOW ALERT MODE When Trigger Action Who is responsible What is needed Annually  Participate in the annual test of the flood emergency response procedures; Area Wardens and Wardens Flood Emergency Response Plan Annually and after each flood  Participate in a review of this FERP annually and following a major flood Area Wardens and Wardens Flood Emergency Response Plan

ORANGE ALERT MODE When Trigger Action Who is responsible What is needed More than 24 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to orange; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the southern car park is possible in the next 2 hours; Chief Warden Flood Emergency Response Plan At all times  Communicate to all staff and visitors on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway; Chief Warden EWIS PA system Video screen At all times  Every four hours, monitor the sources of information for the triggers of the upper alert modes as per Table 4.

Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red. ECO, Area Wardens and Wardens Flood Emergency Response Plan Between 24hours and 4 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to orange; Chief Warden Flood Emergency Response Plan ECO contact details

ORANGE ALERT MODE When Trigger Action Who is responsible What is needed At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the southern car park is possible in the next 2 hours; Chief Warden Flood Emergency Response Plan At all times  Communicate to all staff and visitors on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway; Chief Warden EWIS PA system Video screen At all times  Hourly monitor the sources of information for the triggers of the upper alert modes as per Table 4 Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red.

ECO Flood Emergency Response Plan At all times  Prepare to close access to the southern car park; Area Wardens and Wardens Closed car park signage At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red Area Wardens and Wardens Flood Emergency Response Plan Less than 4 hours before an event and At all times  Communicate to the ECO that the stadium Alert Mode has escalated to orange and that an evacuation message for only the southern car park needs to be issued to patrons and staff Chief Warden Flood Emergency Response Plan

ORANGE ALERT MODE When Trigger Action Who is responsible What is needed during an event within 10 minutes; ECO contact details At all times  Communicate to Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to orange and tell them that a flood affecting the southern car park is possible in the next 2 hours;; Chief Warden Flood Emergency Response Plan At all times  Ask Area Wardens and Wardens who are on site to immediately close vehicular access to the southern car park; Chief Warden Flood Emergency Response Plan At all times  Communicate to all staff on site that the southern car park might flood within 2 hours and that anyone who has parked their cars in the southern car park should immediately move it north of the northern driveway; Chief Warden EWIS PA system Video screen At all times  Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4 Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Within 10 minutes from receiving communication from the Chief Warden that the orange alert mode was triggered, decide whether an evacuation message for the southern car park will be issued.

If time allows, consult with the NSW Police Force and/or NSW SES regarding the evacuation of the southern car park; ECO Flood Emergency Response Plan NSW SES and NSW Police contact details

ORANGE ALERT MODE When Trigger Action Who is responsible What is needed At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red ECO Flood Emergency Response Plan At all times  Close vehicular access to the southern car park until further notice; Area Wardens and Wardens Closed car park signage At all times  Prepare to facilitate evacuation of all cars from the southern car park; Area Wardens and Wardens Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Red Area Wardens and Wardens Flood Emergency Response Plan When the southern car park evacuation message is approved by the ECO When the southern car park evacuation message is approved by the ECO  Using the stadium EWIS system, PA system and Video Screen issue the following southern car park evacuation message to patrons: “Important communication to patrons who have parked their cars in the car park between the stadium and O’Connell Street bridge: due to intense rain, there is a risk that the car park may flood within 45 minutes.

If you wish to move your cars, please proceed to the car park now and move them away from the river. Should the car park flood, access to the car park will be closed until further notice. At this stage, there is no flood risk for any other car parks at the stadium”.

Chief Warden Flood Emergency Response Plan EWIS PA system Video screen  Keep monitoring the evacuation process through the CCTV cameras; Chief Warden Flood Emergency Response Plan CCTV camera system

ORANGE ALERT MODE When Trigger Action Who is responsible What is needed  Ask Area Wardens and Wardens to help address any concerns of patrons arising from the evacuation message. Chief Warden Flood Emergency Response Plan  Facilitate evacuation of patrons who have parked their cars in the southern car park; Area Wardens and Wardens  Redirect north any vehicles wanting to evacuate south in O’Connell Street; Area Wardens and Wardens  Help address any concerns of patrons arising from the evacuation message.

Area Wardens and Wardens

RED ALERT MODE When Trigger Action Who is responsible What is needed More than 24 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Red; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Red and tell them that a flood affecting the stadium is possible in the next 2 hours; Chief Warden Flood Emergency Response Plan At all times  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice; Chief Warden Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green.

Chief Warden Flood Emergency Response Plan At all times  Hourly monitor the sources of information for the triggers of the upper alert modes as per Table 4. Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green. ECO Flood Emergency Response Plan

RED ALERT MODE When Trigger Action Who is responsible What is needed At all times  Close vehicular and pedestrian access to the southern car park until further notice; Area Wardens and Wardens Closed car park signage At all times  Communicate to all staff and visitors on site that the southern car park is flooding or is at high risk of imminent flooding and that both vehicular and pedestrian access to the car park are now closed until further notice.

Area Wardens and Wardens Flood Emergency Response Plan Between 24hours and 4 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Red; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Red and tell them that a flood affecting the stadium is possible in the next 2 hours; Chief Warden Flood Emergency Response Plan At all times  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice; Chief Warden Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green; Chief Warden Flood Emergency Response Plan At all times  Every 30 minutes monitor the sources of information for the triggers of the upper alert modes as per Table 4.

Chief Warden Flood Emergency Response Plan Computer Internet Connection

RED ALERT MODE When Trigger Action Who is responsible What is needed Mobile Phone At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green ECO Flood Emergency Response Plan At all times  Close vehicular and pedestrian access to the southern car park until further notice; Area Wardens and Wardens Closed car park signage At all times  Communicate to all staff and visitors on site that the southern car park is flooding or is at high risk of imminent flooding and that both vehicular and pedestrian access to the car park are now closed until further notice.

Area Wardens and Wardens Less than 4 hours before an event and during an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Red and as such the event should be cancelled as per this FERP; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to Area Wardens and Wardens who are on site and who are about to get to the site that the stadium Alert Mode has escalated to Red; Chief Warden Flood Emergency Response Plan At all times  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice; Chief Warden Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or change to Green.

Chief Warden Flood Emergency Response Plan

RED ALERT MODE When Trigger Action Who is responsible What is needed At all times  Continuously monitor the sources of information for the triggers of the upper alert modes as per Table 4. Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Within 10 minutes from receiving communication from the Chief Warden that the Red alert mode was triggered, decide whether the event will be cancelled. Consultations with the NSW Police Force and/or NSW SES are recommended if time allows; ECO Flood Emergency Response Plan NSW SES and NSW Police contact details At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode escalate to Black or Green ECO Flood Emergency Response Plan At all times  Close pedestrian and vehicular access to the southern car park; Area Wardens and Wardens Closed car park signage At all times  Prepare for the event cancellation; Area Wardens and Wardens Flood Emergency Response Plan At all times  Prepare to facilitate evacuation of staff and patrons who are on site.

Area Wardens and Wardens Flood Emergency Response Plan the ECO cancels the event  If the event is ongoing, stop the event following the procedure detailed in the stadium Emergency and Response Plan; Chief Warden stadium Emergency and Response Plan

RED ALERT MODE When Trigger Action Who is responsible What is needed the ECO cancels the event  If the event has not started yet, using the communication methods listed in section 5.3 of this FERP, communicate to all staff, entertainment personnel, media and patrons due to arrive on site that the event is now cancelled due to flood risk; Chief Warden Flood Emergency Response Plan TV and radio Social Media Patrons’ email Hirer contact details the ECO cancels the event  Using the EWIS system, issue a selective evacuation warning message only to people who have parked their cars in the northern and western car parks.

This will include: - Sport players or performers and their staff; - Media, suppliers and officials; - VIP Patrons and patrons who have booked private suites at level L03 or L04.

The evacuation warning message should NOT be delivered to regular patrons at this stage, as it will be preferable for these not to leave the site while a vehicular evacuation is ongoing. The message content should be to the effect of: “We regret to inform you that due to intense rain and risk of flooding the event is now cancelled. Please make your way in an orderly fashion to your vehicles and evacuate the stadium car parks by driving north on O’Connell Street and Pennant Hills Road”. Chief Warden Flood Emergency Response Plan EWIS the ECO cancels  Instruct Area Wardens and Wardens to facilitate evacuation of Chief Warden Flood Emergency Response Plan

RED ALERT MODE When Trigger Action Who is responsible What is needed the event the western and northern car parks; the ECO cancels the event  Monitor the vehicular evacuation of the western and northern car parks through the CCTV cameras; Chief Warden Flood Emergency Response Plan CCTV camera system the ECO cancels the event  Provide updates to the ECO as needed. Chief Warden Flood Emergency Response Plan ECO contact details the ECO cancels the event  Contact the NSW SES and inform them that the event was cancelled before kick off, vehicular evacuation of the northern and western car parks is ongoing and all patrons on foot will be able to leave the site shortly.

Provide the NWS SES with the estimated number of patrons on site at that point in time. Chief Warden Flood Emergency Response Plan Estimated number of people on site NSW SES contact details the ECO cancels the event  Facilitate evacuation of patrons who have parked their cars in the western and northern car parks; Area Wardens and Wardens the ECO cancels the event  Redirect north any vehicles wanting to evacuate south in O’Connell Street; Area Wardens and Wardens the ECO cancels  Help address any concerns of patrons arising from the evacuation message Area Wardens and

RED ALERT MODE When Trigger Action Who is responsible What is needed the event Wardens vehicular evacuation of the northern and western car park is complete  Instruct Area Wardens and Wardens to close access and egress to and from all exits, tunnels and gates except from the main north-eastern gate at the Concourse level and the north- east tunnel connecting the playing field to O’Connell Street. Chief Warden Flood Emergency Response Plan vehicular evacuation of the northern and western car park is complete  Using the EWIS system, video screen and PA system, issue an event cancellation message for all patrons and staff who are still on site.

The message content should be to the effect of “Important message to all patrons and staff: due to intense rain and risk of flooding, we regret to inform you that the event is now cancelled. If you wish, you can now leave the site from the north-east gates in an orderly fashion as directed by our security staff. Please note that once outside, you may not be able to cross the river or access the CBD due to flood risk. If you do not wish to leave now, you may remain in the stadium until the flood risk has passed. This may take a few hours”. Chief Warden Flood Emergency Response Plan EWIS PA system Video screen vehicular evacuation of the northern and western car park is complete  Using the video screen and PA system, broadcast messages for patrons who have decided to shelter in place to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; Chief Warden PA system Video Screen

RED ALERT MODE When Trigger Action Who is responsible What is needed - Provide updates on the flood emergency as these are communicated by the NSW SES vehicular evacuation of the northern and western car park is complete  Contact the NSW SES and inform them that all patrons are now able to leave the site or to shelter in place; Chief Warden Flood Emergency Response Plan NSW SES contact details vehicular evacuation of the northern and western car park is complete  Request the NSW SES to provide regular updates on the flood emergency.

Chief Warden Flood Emergency Response Plan NSW SES contact details vehicular evacuation of the northern and western car park is complete  Facilitate pedestrian evacuation of all patrons who wish to evacuate; Area Wardens and Wardens vehicular evacuation of the northern and  Have at least one staff member at each closed exit to redirect evacuating pedestrians to the north-eastern gate; Area Wardens and Wardens “Exit closed due to flooding” signage

RED ALERT MODE When Trigger Action Who is responsible What is needed western car park is complete vehicular evacuation of the northern and western car park is complete  Redirect north any patrons wanting to walk south in O’Connell Street towards the river; Area Wardens and Wardens “Road closed due to flooding” signage vehicular evacuation of the northern and western car park is complete  Help address any concerns of patrons arising from the evacuation message; Area Wardens and Wardens vehicular evacuation of the northern and western car park is complete  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

Area Wardens and Wardens

BLACKALERT MODE When Trigger Action Who is responsible What is needed More than 24 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Black and the site should be evacuated; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next hour; Chief Warden Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green.

Chief Warden Flood Emergency Response Plan At all times  Contact the NSW SES and communicate that the stadium has entered the Black Alert Mode. Explain that his equates to a potential risk of floodwaters affecting the stadium within the next hour.

Chief Warden NSW SES contact details Flood Emergency Response Plan At all times  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the emergency has passed. Chief Warden NSW SES contact details Flood Emergency Response Plan At all times  Within 10 minutes from receiving communication from the Chief Warden that the Black alert mode was triggered, decide whether the site will be evacuated. Consultations with the NSW Police Force and/or NSW SES are recommended if time allows; ECO Flood Emergency Response Plan NSW SES and NSW Police contact details

BLACKALERT MODE When Trigger Action Who is responsible What is needed At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green. ECO Flood Emergency Response Plan At all times  Close vehicular and pedestrian access to the southern car park until further notice; Area Wardens and Wardens “Closed car park” signage At all times  Communicate to all staff and visitors on site that the southern car park is flooding and that both vehicular and pedestrian access to the car park are now closed until further notice. Area Wardens and Wardens Flood Emergency Response Plan At all times  Prepare for evacuation; Area Wardens and Wardens Flood Emergency Response Plan At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green.

Area Wardens and Wardens Flood Emergency Response Plan the ECO issues an evacuation order  Using the EWIS system, instruct all staff and visitors to evacuate the site. Evacuation will be done preferably by car. It is assumed that there will be enough cars on site to evacuate all staff and visitors (in normal operating hours there will be up to 50 staff on site); Chief Warden EWIS Flood Emergency Response Plan the ECO issues an evacuation order  Ensure that the CCTV network can be accessed remotely to monitor the premises after these have been evacuated Chief Warden CCTV camera system Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed the ECO issues an evacuation order  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium Chief Warden Flood gates Backflow devices the ECO issues an evacuation order  Evacuate the site Chief Warden only Flood Emergency Response Plan the ECO issues an evacuation order  Facilitate evacuation of all staff from the premises; Area Wardens and Wardens Flood Emergency Response Plan the ECO issues an evacuation order  Evacuate the site. Area Wardens and Wardens only Flood Emergency Response Plan Between 24hours and 4 hours before an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Black and that the event should be cancelled and the stadium evacuated as per this FERP; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next hour; Chief Warden Flood Emergency Response Plan At all times  Ask Area Wardens and Wardens to close vehicular and pedestrian access to the southern car park until further notice; Chief Warden Flood Emergency Response Plan At all times  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the Chief Warden Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed emergency has passed; NSW SES contact details At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green. Chief Warden Flood Emergency Response Plan At all times  Within 10 minutes from receiving communication from the Chief Warden that the Black alert mode was triggered, decide whether the event will be cancelled and the site evacuated. Consultations with the NSW Police Force and/or NSW SES are recommended if time allows; ECO Flood Emergency Response Plan NSE SES and NSW Police contact details At all times  Using this FERP, rehearse the management actions to be undertaken should the Alert Mode change to Green ECO Flood Emergency Response Plan At all times  Close vehicular and pedestrian access to the southern car park until further notice; Area Wardens and Wardens “Car Park Closed” signage At all times  Communicate to all staff and visitors on site that the southern car park is flooding and that both vehicular and pedestrian access to the car park are now closed until further notice; Area Wardens and Wardens Flood Emergency Response Plan At all times  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium Area Wardens and Wardens Flood Emergency Response Plan At all times  Prepare for evacuation.

Area Wardens and Wardens Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed the ECO cancels the event and issues an evacuation order for the site  Using the EWIS system, communicate to all staff and visitors on the premises that the event is cancelled due to flood risk, and instruct everyone to evacuate the site. Evacuation will be done preferably by car. It is assumed that there will be enough cars on site to evacuate all staff (in normal operating hours there will be up to 50 staff on site); Chief Warden EWIS Flood Emergency Response Plan the ECO cancels the event and issues an evacuation order for the site  Using the communication methods listed in section 5.3 of this FERP, communicate to all staff, entertainment personnel, media and patrons due to attend the event that the event is now cancelled due to flood risk; Chief Warden Flood Emergency Response Plan TV and radio Social Media Patrons’ email Hirer contact details the ECO cancels the event and issues an evacuation order for the site  Ensure that the CCTV network can be accessed remotely to monitor r the premises after these have been evacuated Chief Warden Flood Emergency Response Plan CCTV camera system the ECO cancels the event and issues an evacuation order for the site  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium Chief Warden Flood Emergency Response Plan Flood gates Backflow devices

BLACKALERT MODE When Trigger Action Who is responsible What is needed the ECO cancels the event and issues an evacuation order for the site  Evacuate the site Chief Warden only Flood Emergency Response Plan the ECO cancels the event and issues an evacuation order for the site  Facilitate evacuation of everyone from the premises; Area Wardens and Wardens Flood Emergency Response Plan the ECO cancels the event and issues an evacuation order for the site  Evacuate the site. Area Wardens and Wardens only Flood Emergency Response Plan Less than 4 hours before an event and during an event At all times  Communicate to the ECO that the stadium Alert Mode has escalated to Black and a decision about issuing a voluntary pedestrian evacuation warning message must be made within 10 minutes; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Communicate to the Area Wardens and Wardens who are on site that the stadium Alert Mode has escalated to Black and tell them that a flood affecting the stadium is possible in the next Chief Warden Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed hour; At all times  Ask the NSW SES to provide regular updates on the flood emergency and to provide an “all clear” notice as soon as the emergency has passed; Chief Warden NSW SES contact details Flood Emergency Response Plan At all times  Within 10 minutes from receiving communication that the stadium has entered the Black Alert Mode, make a decision about issuing a voluntary pedestrian evacuation warning message. Consultations with the NSW Police Force and/or the NSW SES are recommended if time allows. In making this decision, the ECO should consider whether: - A.

vehicular evacuation from all car parks has successfully completed. If this is the case, there will be enough time to complete a pedestrian evacuation before evacuation routes are cut. If this is not the case, evacuation routes may cut before pedestrian evacuation has successfully completed, and asking patrons to take shelter within the stadium would be a safer alternative; and - B. an event cancellation notification has already been issued to all patrons in the stadium. In this case patrons may be already leaving the site and a further evacuation message will not be necessary.

ECO Flood Emergency Response Plan NSW SES contact details NSW Police contact details Vehicular evacuation from all car parks has  Instruct Area Wardens and Wardens to close access and egress to and from all exits, tunnels and gates except from the main north-eastern gate at the Concourse level and the north- east tunnel connecting the playing field to O’Connell Street. Chief Warden Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed successfully completed when the Black Alert Mode is activated AND An event cancellation notification has NOT been issued to all patrons in the stadium AND the ECO issues a voluntary pedestrian evacuation  Using the EWIS system, video screen and PA system, issue an event cancellation and evacuation warning message for all patrons and staff who are still on site.

The message content should be to the effect of “Important message to all patrons and staff: due to intense rain and risk of flooding, we regret to inform you that the event is now cancelled. If you wish, you can now leave the site from the north-east gates in an orderly fashion as directed by our security staff. Please note that once outside, you may not be able to cross the river or access the CBD due to flood risk. If you do not wish to leave now, you may remain in the stadium until the flood risk has passed. This may take a few hours”. Chief Warden EWIS PA system Video Screen Flood Emergency Response Plan  Using the video screen and PA system, broadcast messages for patrons who have decided to shelter in place to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; - Provide updates on the flood emergency as these are communicated by the NSW SES Chief Warden Flood Emergency Response Plan PA system Video Screen  Contact the NSW SES and inform them that voluntary pedestrian evacuation is ongoing, and some of the patrons may decide to take shelter in the premises; Chief Warden Flood Emergency Response Plan NSW SES contact details  Request the NSW SES to provide updates on the flood Chief Warden Flood Emergency Response Plan

BLACKALERT MODE When Trigger Action Who is responsible What is needed warning message emergency NSW SES contact details  Facilitate pedestrian evacuation of patrons who wish to leave the site; Area Wardens and Wardens Flood Emergency Response Plan  Have at least one staff member at each closed exit to redirect evacuating pedestrians to the north-eastern gate; Area Wardens and Wardens stadium Emergency and Response Plan “Closed exit due to flooding” signage  Redirect north any patrons wanting to walk south in O’Connell Street towards the river; Area Wardens and Wardens Flood Emergency Response Plan “closed road due to flooding” signage  Help address any concerns of patrons arising from the evacuation message; Area Wardens and Wardens Flood Emergency Response Plan  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

Area Wardens and Wardens Flood Emergency Response Plan Vehicular evacuation from all car parks has NOT successfully  Using the EWIS system, video screen and PA system, issue an event cancellation and shelter in place warning message for all patrons and staff who are still on site. The message content should be to the effect of “Important message to all patrons and staff on the premises: due to intense rain and risk of Chief Warden Flood Emergency Response Plan EWIS PA system

BLACKALERT MODE When Trigger Action Who is responsible What is needed completed when the Black Alert Mode is activated AND the ECO issues a Shelter in Place warning message flooding, we regret to inform you that the event is now cancelled.

The stadium is equipped with flood emergency management devices and will provide a safe shelter until the emergency has passed. All patrons should remain within the stadium until further notice. Leaving the stadium before then will result in significant risks.” Video Screen  Instruct Area Wardens patrol all exits to discourage people from leaving the site; Chief Warden Flood Emergency Response Plan  Ensure all flood gates and backflow devices are closed to prevent flooding of the stadium Chief Warden Flood Emergency Response Plan Flood gates Backflow devices  Using the video screen and PA system, broadcast messages for patrons to: - Direct them to the nearest Warden if they require medical attention; - Provide information on access to food and beverage; - Provide updates on the flood emergency as these are communicated to the ECO by the NSW SES Chief Warden PA system Video Screen  Contact the NSW SES and inform them that pedestrian evacuation was not possible, and that most patrons will be taking shelter within the premises until the emergency has passed; Chief Warden Flood Emergency Response Plan NSW SES contact

BLACKALERT MODE When Trigger Action Who is responsible What is needed details  Request to the NSW SES regular updates on the flood emergency. Chief Warden Flood Emergency Response Plan NSW SES contact details  Patrol each exit to discourage people from leaving the site; Area Wardens and Wardens Flood Emergency Response Plan  Help address any concerns of patrons arising from the evacuation message; Area Wardens and Wardens Flood Emergency Response Plan  Patrol the seating areas to maintain order and address any medical emergencies by directing these to the on site medical team.

Area Wardens and Wardens Flood Emergency Response Plan The flood gates at the L00 southern access gates or the stormwater backflow blocking devices malfunction,  Using the EWIS system, video screen and PA system, request that all patrons and staff located at Level L00 reach the Concourse level.

The message will state that the Concourse level is safe as it sits above the reach of any possible flood event; Chief Warden Flood Emergency Response Plan EWIS PA system Video screen  Instruct Area Wardens and Wardens to facilitate the relocation Chief Warden Flood Emergency

BLACKALERT MODE When Trigger Action Who is responsible What is needed OR Floodwaters outside the flood gates reach a level of about 0.5m below the top of the gates, OR Floodwaters are sighted inside the stadium at Level L00 of patrons to the Concourse level. Response Plan  Open all access points from the playing field to the seating areas; Area Wardens and Wardens Flood Emergency Response Plan  Coordinate the relocation of patrons to the Concourse Level; Area Wardens and Wardens Flood Emergency Response Plan  Intensify patrols of the seating areas to maintain order and address any medical emergencies by directing these to the on sit medical team.

Area Wardens and Wardens Flood Emergency Response Plan

GREEN ALERT MODE When Trigger Action Who is responsible What is needed At all times Annually or after any flood  Communicate to the ECO that the NSW SES has provided the “all clear” and the flood emergency has now passed; Chief Warden Flood Emergency Response Plan ECO contact details At all times  Every hour, keep monitoring the sources of information for the triggers of the alert modes as per Table 4. Chief Warden Flood Emergency Response Plan Computer Internet Connection Mobile Phone At all times  Listen to the local ABC radio station for updates on the weather/ flood situation; Chief Warden Flood Emergency Response Plan Radio If the stadium or the stadium car parks have experienced any flooding  If the stadium or the stadium car parks have experienced any flooding, coordinate a hazard assessment, prepare safe work methods statements and supply staff with personal protective equipment consistent with the known hazards which can be associated with floods: - Slips, trips and falls; - Sharp debris; - Venomous animals; and - Contaminated water and sediments Chief Warden Flood Emergency Response Plan Hazard Assessment plan and gear At all times  Communicate the “all clear” to staff Chief Warden Flood Emergency Response Plan

GREEN ALERT MODE When Trigger Action Who is responsible What is needed All staff contact details If there are patrons taking shelter in the stadium  If there are patrons taking shelter in the stadium, use the EWIS system, PA system and video screen to disseminate the following message: “important message to all patrons: The NSW State Emergency Service has now confirmed that the flood emergency has passed and it is safe to leave the site. Please move to the closest exit in an orderly fashion as directed by our security staff”. Additional information about the flooding of Parramatta CBD and the availability of public transport should be added if that is known.

Chief Warden Flood Emergency Response Plan EWIS If there are patrons taking shelter in the stadium  If there are patrons taking shelter in the stadium, open all exit gates; Area Wardens and Wardens Flood Emergency Response Plan At all times  Provide support while patrons leave the site; Area Wardens and Wardens Flood Emergency Response Plan At all times  Help address any concerns of patrons arising from the request to leave the site; Area Wardens and Wardens Flood Emergency Response Plan At all times  Identify any medical emergencies and report these to the medical team Area Wardens and Wardens Flood Emergency Response Plan

GREEN ALERT MODE When Trigger Action Who is responsible What is needed Annually or after each flood  Review this FERP to reflect any lessons learnt or changes in the site layout, features or operations or to incorporate new data on flood behaviour as this becomes available. ECO Flood Emergency Response Plan

APPENDIX B – EMERGENCY CONTACTS LIST

Name Organisation Role Contact VenuesLive Chief Warden VenuesLive ECO Simon Davies VenuesLive General Manager (02) 8765 2410 0408 026 630 Emergency Services Fire/ambulance/police 000 NSW State Emergency Service Emergency help 132 500 Thomas Jory NSW State Emergency Service Coordinator Planning – Strategic Risk (02)4247 7006 0427 933057 Bureau of Meteorology Weather and Flood Warnings 1300 659 218 Westmead Hospital Emergency Department Medical (02) 8890 5555 Westmead Private Hospital Medical (02) 8837 9000 City of Parramatta Council Incl.

after hours emergencies 1300 617 058 Greg Knight City of Parramatta Council Local Emergency Management Officer (02) 9806 8350 0414 980 636 Electricity & Gas Supply Water & Sewerage Telecommunications Waste Disposal